HomeMy WebLinkAboutAGREEMENT BETWEEN AUGUSTA, GEORGIA AND AIRLINE DATA, INC. FOR AVIATION STATISTICAL DATA SERVICES AIRLINE DATA INC
TERMS AND CONDITIONS AGREEMENT
Agreement No.20171116
I. AGREEMENT. Airline Data Inc., shall lease Augusta Georgia on behalf of the Augusta Aviation
Commission (Customer) its proprietary information, databases, reports, maps, charts, graphs, tools,
software, documentation, and other materials, consisting of online access (collectively referred to as
the "Database" and/or "Software") for a term outlined herein. This Agreement is to provide on-line
Aviation Statistical Data Services which will allow the Customer to prepare statistical reports relative to
Airport activity. The data will be used to compare the success of specific air services at competing
airports, to reflect the current state of Customer's air service and to develop presentations to carriers
in the pursuit of new and/or improved air service.
II. TERM. The term of this Agreement shall begin on the I day of� (��°�� , 2QT_,X1E4
/ and shall
continue for the period set forth herein, unless earlier terminated as set forth below(the"Initial Term").
Thereafter, Customer will have the option to renew this Agreement for up to two (2) additional one (1)
year periods unless another renewal term is set forth in Exhibit B, in which case that term will apply
(each, a "Renewal Term"), unless either party provides the other party with written notice of its intent
not to renew at least sixty (60) days prior to the end of the then-current term. The Agreement shall
terminate absolutely and without further obligation on the part of the Customer at the close of the
calendar or fiscal year in which it was executed and at the close of each succeeding calendar or fiscal
year for which it may be renewed automatically as provided in O.C.G.A. § 36-60-13. Collectively, the
Initial Term and the Renewal Terms shall be referred to in this Agreement as the"Term."
III. TERMS AND CONDITIONS. The terms of this Agreement shall apply to each Customer and covers
all System(s)and Services provided to Customer by Airline Data Inc. hereunder.
IV. ANNUAL COSTS AND PAYMENT. The Customer must pay on the 1St day of the month for
subscription for that month at the costs set forth on Exhibit B. All invoices will be invoiced and payment
will be made in United States Dollars (USD).
V. TAXES. The prices set forth herein may not include applicable sales, use, excise, or similar taxes.
The invoice will indicate such taxes, if any, and the Customer will be responsible therefor.
VI. UPDATES/CHANGES IN DATABASE. Airline Data Inc reserves the right to make changes in the
information included in the Database or in the format of the Database or in the Software. Airline Data
Inc. will provide a minimum of thirty(30)days written notice to Customer regarding the removal of any
product features or the removal of any data from the system. Customer reserves the right to terminate
this Agreement if the data and services contemplated by this Agreement will not be provided as a result
of such changes made by Airline Data Inc. If Airline Data Inc. determines not to continue publishing
the Database as a result of reductions in available data or for any other reason, Airline Data Inc. may
terminate this Agreement and shall refund to the Customer a pro rata portion of the price.
VII. USE RESTRICTIONS. The Database and Software may be used only in the operation of the
Customer's or its affiliate's business which may include providing reports, data extracts and/or analysis
derived from the database to third parties as long as:
(i)The data extracted does not constitute the entirety or the majority of the data in the database for any
time period requested.
(ii)Any third party reviewing the reports,data extracts and/or analysis has a direct business relationship
with the Customer excluding any known competitors to the Database.
(iii) For any Customer that is classified as a "Consultant", use of the Database to provide any
repeating/repetitive monthly, quarterly or yearly reports directly to their client is not permitted. This
includes, as an example, bulk reports or reports delivered without any accompanying aviation
consulting agreement. Reports are permitting though where an aviation consulting agreement delivers
analysis for airline headquarters visits, aviation conferences, SCASD grants and other activities that
specifically relate to building an aviation business case.
AIRLINE DATA INC. AGREEMENT Page 1 of 16
(iv)The report, data extract and/or analysis is not utilized to directly feed or source any other external
software, database or other delivery media where the Customer may then sell access to that external
software, database or media.
(v)The data extract and/or analysis is not utilized to directly feed or source any other Customer-internal
software or database where the Customer and their own internal employees or related associates may
then access that internal software or database to perform additional analysis. If this occurs,the internal
employees must also have a user ID to the Database and Software.
If Customer wishes to provide a report,data extract and/or analysis to feed any other external or internal
software or database as noted above,then an associated Appendix to this Agreement entitled"Agreed
Modifications to the Use Restrictions Clause"will be required.
The Database and Software may not be made available for any other use by any loan, rental, service
bureau, external timesharing or similar arrangement or otherwise.
Except as expressly authorized in this Agreement, Customer:
(i)Will use best efforts to ensure that neither the Database nor Software are displayed outside of the
Customer Site or distributed in any way to any third party. This includes any related documents such
as Help Files, Release Notes, etc.
(ii)Will take all reasonable steps to protect the Database from unauthorized access or use.
(iii)Will use best efforts to prevent third parties from obtaining Passwords.
(iv) Will immediately inform Airline Data Inc of any actual or potential unauthorized access to a
Password or to the Database.
Airline Data Inc reserves all rights expressly granted in this Agreement. Failure to comply with these
Use Restrictions may result in termination of the Customer's Agreement.
Any acceptable modification to these Use Restrictions must be documented in an associated Appendix
to this Agreement entitled "Agreed Modifications to the Use Restrictions Clause".
VIII. IDENTIFICATION OF USE. Customer agrees that in any presentation of data and/or analysis
(including reports, maps, charts, graphs), whether it is in Microsoft PowerPoint, Excel, Word or any
other publishable material include media publications, where the Database was utilized to provide any
part of the analysis, that Airline Data Inc will be provided as a source of the data in a footnote or other
applicable reference. Approved footnotes include "Source: The Hub by Airline Data Inc" or"Source:
Airline Data Inc". Airline Data Inc reserves the right to request copies of any available publishable
material not covered under a confidentiality agreement to ensure the references are being credited.
IX. PROPRIETARY RIGHTS IN THE DATABASE. The Customer acknowledges that the Database and
Software are proprietary to Airline Data Inc and is subject to legal protection as a trade secret and under
copyright laws. The Database shall remain the exclusive property of Airline Data Inc, and the Customer
shall have no right therein other than as set forth herein. The Database and the format of the
information contained therein may not be duplicated, transferred, sold or in any manner commercially
exploited by the Customer. The Customer agrees to take the same security measures to prevent the
unauthorized duplication, distribution or use of the Database or any part thereof as the Customer takes
with its own proprietary property.
X. PROPRIETARY RIGHTS IN THE SOFTWARE. The Customer acknowledges that the search and
retrieval Software provided by Airline Data Inc pursuant hereto comprises valuable and confidential
information which is proprietary to Airline Data Inc, and which is subject to legal protection as a trade
secret and under the copyright laws. The Customer further acknowledges that the Software shall
remain the exclusive property of Airline Data Inc and that the Customer shall have no rights therein
other than as set forth herein.
AIRLINE DATA INC. AGREEMENT Page 2 of 16
XL NO WARRANTIES. Airline Data Inc cannot and does not warrant that the Customer's use of the
Database or the Software will be uninterrupted or error-free, or that the results obtained will be
successful or will satisfy the Customer's requirements. Airline Data Inc makes no warranty as to the
accuracy or completeness of the database supplied by it or the results to be obtained from using the
information contained in the database. EXCEPT AS EXPRESSLY PROVIDED HEREIN, AIRLINE
DATA INC MAKES NO REPRESENTATIONS OR WARRANTIES WHATSOEVER WITH RESPECT
TO THE DATABASE OR THE SOFTWARE AND IN PARTICULAR AIRLINE DATA INC DISCLAIMS
ALL REPRESENTATIONS OR WARRANTIES, INCLUDING WITHOUT LIMITATION, ALL
WARRANTIES AS TO MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF ANY
ITEM PROVIDED HEREUNDER OR ANY INFORMATION CONTAINED THEREON.
XII. LIMITATION OF LIABILITY. Airline Data Inc shall not be responsible for any loss or damage caused
to any person as a result of the use of the Database or the Software. AIRLINE DATA INC' LIABILITY,
IF ANY, SHALL BE LIMITED TO THE PRICE PAID BY THE CUSTOMER AND IN NO EVENT SHALL
AIRLINE DATA INC BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL OR OTHER
DAMAGES INCLUDING DAMAGES ARISING FROM LOSS OF PROFITS, GOODWILL OR USE.
XIII. TERMINATION. Upon termination of the Agreement , access to the database will be terminated. For
Customers that utilize the "Superset" product, or any product where Airline Data Inc provides a direct
data feed to the client, or for any data that may have been loaded into another database or storage
technology, all data feeds will be deleted from the Customers source systems(including databases,file
servers, internet cloud services and backup services). Airline Data Inc reserves the right to perform an
inspection of the Customer's source systems to ensure all data has been deleted. Any data analysis
created in files such as Word, PowerPoint, Excel, etc., during the life of the Agreement do not have to
be deleted unless those files are in violation of any portion of this Agreement.
(i)Termination by Customer. This Agreement shall be subject to termination by the Customer at any
time in the opinion of the Customer Airline Data Inc., fails to carry out the Agreement provisions of any
one or more of the following events:
a. The default by Airline Data Inc. in the performance of any of the terms, covenants or
conditions of the Agreement, and/or the failure of Airline Data Inc. to remedy, or undertake
to remedy the deficiency to its reasonable satisfaction. The Customer shall provide the
Airline Data Inc., with notice of any conditions which violate or endanger the performance
of the Agreement. If after such notice the Airline Data, Inc., fails to remedy such conditions
within fifteen (15) days to the satisfaction of the Customer, the Airport may exercise its
option in writing to terminate the Agreement and order the Airline Data, Inc., to stop
providing services immediately.
b. If Airline Data, Inc., files a voluntary petition in bankruptcy, including a reorganization
plan, makes a general or other assignment for the benefit of creditors, is adjudicated as
bankrupt or if a receiver is appointed for the benefit of creditors, is adjudicated as bankrupt
or if a receiver is appointed for the property or affairs of Airline Data, Inc. and such
receivership is not vacated within thirty(30) days after the appointment of such receiver.
c. Airline Data, Inc.'s failure to provide services according to the specifications contained
herein.
d. Airline Data, Inc.'s failure to keep, perform, or observe any other term or condition of this
Agreement.
e. Airline Data, Inc.'s performance of the Agreement is unreasonably delayed.
f. The Airport reserves the right to terminate this Agreement if the services provided under
this Agreement do not meet or exceed existing industry standards. The Airport
determination as to the quality of services.
AIRLINE DATA INC. AGREEMENT Page 3 of 16
(ii)Termination for Convenience.The Airport may terminate this Agreement in whole or in part at any
time by providing written notice to Airline Data, Inc. Such action may be without cause and without
prejudice to any other right or remedy of Airport.
(iii)The Airport will not pay Airline Data, Inc.,for loss of anticipated profits or revenue or other economic
loss arising out of or resulting from the Airport's termination action. The rights and remedies this clause
provides are in addition to any other rights and remedies provided by law or under this Agreement.
XIV. INDEMNIFICATION AND HOLD HARMLESS. Airline Data, Inc. agrees to indemnify and hold
harmless the Augusta Aviation Commission, Augusta, GA and their members, officers, elected and
appointed officials, agents, servants, employees and successors in office, as set forth in the Augusta-
Richmond County Code, and particularly Article 1, Chapter 3, Division 1, Section 1-3-8.5, Indemnity
and Insurance, as the same may be amended from time to time, and described herein, from any and
all claims including reasonable attorney's fees and expenses of litigation incurred by the Augusta GA
and the Augusta Aviation Commission, in connection therewith related to or arising out of any damage
or injury to property or persons, occurring or allegedly occurring in, on or about Airport property which
are in any way related to or arising out of any failure of Airline Data, Inc., to perform its obligations
hereunder. Airline Data, Inc., further agrees that the foregoing Agreement to indemnify and hold
harmless applies to any claims for damage or injury to any individuals employed or retained by Airline
Data, Inc., in connection with any changes, additions, alterations, modifications and/or improvements
made to the premises, and hereby releases the Augusta, GA and the Augusta Aviation Commission,
from liability in connection with any such claims. In the event of a conflict between the provisions of the
Augusta-Richmond County Code and this Agreement, the broader requirement shall govern.
XV.CONTINGENCIES.Airline Data Inc shall not be responsible for any delay or failure in performance
resulting from acts beyond its control.
XVI. CHANGES AND WAIVERS. No waiver, alteration, or modification of any of the provisions hereof and
no additional terms or conditions not contained herein shall be binding unless in writing and signed by an
officer of Airline Data Inc. No course of conduct nor any delay of Airline Data Inc in exercising any right
hereunder shall waive any rights of Airline Data Inc or modify this Agreement. Any provision of the
Customer's order or standard purchase form which is inconsistent with or in addition to the provisions
hereof shall not be applicable or binding on Airline Data Inc if it timely objects thereto. The provisions
hereof shall constitute the entire Agreement between the parties.
XVII.ACCEPTANCE; CANCELLATION. All orders are subject to acceptance by Airline Data Inc. Airline
Data Inc reserves the right to refuse to accept any order and to revoke or alter any terms hereof prior to
acceptance. Customer reserves the right to inspect, accept or reject all products or services of Airline
Data Inc. Airline Data Inc reserves the right to immediately cancel any active Order Form(s), as well as
these Terms and Conditions at the convenience of Airline Data Inc.
XVIII. GOVERNING LAW. Any question concerning the validity, construction or performance of this
Agreement shall be governed by the laws of the State of Georgia.
XIX ASSIGNMENT. Neither party shall transfer or assign this Agreement or any component thereof, to any
other person or entity, whether by operation of law or otherwise, without the prior written consent of the
non-assigning party. Any such attempted assignment shall be void and of no effect.
XX. BEST EFFORTS.Airline Data Inc. shall use its best efforts and shall proceed in good faith to perform and
comply with its agreements and obligations under this Agreement, including correcting errors in the
database or software so that they perform in accordance with their specifications. Anything herein to the
contrary notwithstanding, the provisions of paragraph XII (Limitation of Liability) shall not apply to any
damages resulting or arising from any acts or omissions of Airline Data Inc in failing to exercise its best
efforts or proceed in good faith to perform or comply with Airline Data Inc'obligations under this Agreement.
AIRLINE DATA INC. AGREEMENT Page 4 of 16
SIGNATURES. The signatures below are representatives of Airline Data Inc. and the Customer, both of
which have the authority to represent and bind each to the terms of this Agreement.
Airline Data Inc. Augusta Aviation Commission
By: a By: `�
Name: Jeff Pelletier Name: George R. Sasser
Title: Managing Director Title: Chairman
Augusta, Georgia
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AIRLINE DATA INC. AGREEMENT Page 5 of 16
EXHIBIT A
SCOPE OF SERVICES
AIRLINE DATA INC. AGREEMENT Page 6 of 16
•
Airline Data Inc 10126/2017
2 Response to the Scope of Services
In response to the Scope of Services issued by the Augusta Aviation Commission, we are pleased to
demonstrate how Airline Data Inc will be able to meet and exceed the needs as outlined.
Every capability presented in this response is fully-inclusive within the respective pricing we've offered as
part of this request.There are no add-ons or hidden fees for additional functionality;what you see is what
you get.
3 Make Available an Online Aviation Statistical Data Software
Airline Data Inc is a provider of aviation data submitted by commercial air carriers to the United States
Department of Transportation.For thirty years,Airline Data Inc has been considered the Gold Standard"
for supplying quality U.S.commercial airline data.Clients agree that the proprietary reconciliation process
used by Airline Data Inc instills a high level of confidence not found in raw data provided by other vendors.
Airline Data Inc can provide a comprehensive online solution that meets the needs of the Augusta Aviation
Commission. Airline Data Inc provides industry-leading software that is available online to query all the data
requested. This solution is known as The Hub. It brings to bear industry-leading technologies that allow
users to access all their critical reporting needs within two dicks. The Hub offers Schedules,T100 flight
segment statistics,O&D analysis,and Form 41 Financials for all the airlines and airports that participate in
the US market,including both domestic and international traffic. We provide O&D and T100 traffic data
starting in 1990. Our Form 41 Financial data provides analysis starting in 1977. Our Schedules History
starts in 2004(earlier than our competition),and users can query Schedules up to 11 months into the future.
3.1 Schedules
Schedules are available at the daily,weekly,and monthly level. All future schedule reports have the ability
to include all relevant flight detail arrivaUdeparture times,scheduled equipment,seat capacity,and mileage
e
between city pairs. Unlike some of our competitors,you can access daily schedules for any duration in a
single report—you don't need to run a report for each individual day you may need.
The ability to query by non-stop and thru flights is a standard function within The Hub,as is querying related
codeshare information.
Our schedules information for future schedules spans from the current day forward through an entire 11
months(approximately 300 days). Our historical schedules begin in January 2004,always giving users 10+
years to query. All our historical schedules offer'domestic to domestic"and"domestic to international"
queries. All our future schedules offer"domestic to domestic",'domestic to international',and"international
to international"queries.Historical comparisons are available through the"Period Change"function that
resides In every report on The Hub.
Additional Detail on our Schedules Data in The Hub
Schedules data is updated on a weekly basis,and is offered at the daily level with full details, including
options to roll up the data to the monthly,quarterly,and yearly level(the same functionality provided on
every report in The Hub).All schedules data is presented in the same form as we process it from the major
GDS's.No adjustments are made to this dataset.
In addition to the standard schedules data, The Hub also offers advanced reporting that reviews Minimum
Connect Time analysis for both scheduled and simulated schedules.
Proposal Submitted in Response to Augusta Aviation Commission's Page 2
Request for On-Line Aviation Statistical Data Software
AIRLINE DATA INC. AGREEMENT Page 7 of 16
3.2 Department of Transportation(DOT)IBTS Data
The T100 and O&D data are the foundation of The Hub. The T100 and O&D data includes both the domestic
and international traffic. The T100 data is loaded monthly. The O&D data is loaded quarterly.
O&D Products
All O&D products are updated on a quarterly basis,or revised as needed.
O&D Domestic and international Summary Data
O&D Domestic Summary data includes the O&D Survey results of U.S. air travel and
commuter airline data, whether it is code-sharing with a major airline or not. It contains
quarterly data from 1990 through the most currently available quarter.
O&D International Summary data is derived from the U.S.Department of Transportation's
Origin and Destination Survey.ONLY U.S.carriers that fly to international destinations are
included. Foreign carriers do not report O&D Survey data.The international database is
restricted to those applicants that are granted permission from the USDOT. However, if
you have approval for the international database, your international and domestic data is
available in the same report.
O&D Domestic and International Summary are the most summarized databases and
include only origin,destination,and other high-level passenger metrics.They do not include
the full passenger itinerary.That information,however,is available in a separate Detail Data
section of The Hub,as explained later in this document.
Airline Data Inc performs Improvements, Workarounds, and Enhancements to the O&D
Survey in order to make it more accurate and more comprehensive for use by the analyst.
Improvements to the data and Workarounds by Airline Data Inc
One method incorporates comparing elements of the Form 41 Financial and T100
databases, as well as schedules data,to look for and correct inconsistencies within the
Survey. Errors identified through these processes are corrected and reported to the
USDOT.
For example,there should be a strong correlation between the"Coupons"(i.e.legs of travel)
reported as flown by each Reporting Carrier in the O&D Survey and T100 Market data for
the same carrier in the same market(enplanement point to deplanement point). The"First
Use Rule"does,however,guarantee that there will not be an exact match,especially for
times like Christmas travelers and others that travel over the end of a quarter.
Airline Data Inc always performs a data"normalization"procedure.This will increase or
decrease the passenger counts in each market, thus resulting in a better match of the
Survey data to the more exact data reported during the monthly T100 Market carrier reports.
Airline Data Inc occasionally uses our"normalization"procedures to interpolate a carrier's
data if a Reporting Carrier's data is missing or significantly inaccurate. The base data used
for the estimate is usually the data which was reported in the previous quarter by that carrier,
as well as historical data trends in prior quarters.
O&D Fare Data
All of our O&D fare data is derived from the USDOT O&D Survey.The average fare is the
average of all the fares paid between the origin and destination being measured.
For example,Total Revenue/Total Passengers=Average Fare. The fares are published
fares and exclude all taxes and fees.
AIRLINE DATA INC. AGREEMENT Page 8 of 16
Airline Data Inc
10/26/2017
The fares for each O&D are calculated as follows:
One-way fare:The average fare equals the fare paid.
Round-trio fare:The average fare is 50%of the fare paid.
Multi sector fare: The average fare is pro-rated by calculating the miles/kilometers in the
sector as a percentage of the total itinerary distance and then applying that percentage to
the total fare. Fares are presented in US Dollars. The currency conversion happens
dynamically at the time the ticket is purchased,based on the exchange rate in effect at that
moment.
Enhancement to the data by Airline Data Inc for NonReoortino Carriers
Non-reporting carriers outnumber the reporting carriers and are very significant in many
O&D Markets. Although there are large amounts of"Small Carrier"data included in the
Survey data due to interlining with a Reporting codesharing partner, their non-interlined
tickets are generally not reported. In order to account for this'missing'travel data,Airline
Data Inc subtracts the amount of the"Small Operating Carrier"data in the Survey from the
data by market(as reported in that carrier's T100 Market data).We then add this remainder
to the Survey Data. We also estimate a reasonable fare for those missing passengers using
a mileage-based yield curve.
These methods,as well as others developed by Airline Data Inc, Inc.during our 30-year
history,are among the many reasons why our customers refer to us as the"Gold Standard"
in the airline data industry.
An additional source of data included in our O&D are the Unduplicated Commuter
Passengers. "Unduplicated Commuter"data is another way we account for O&D data
which has not already been included in the overall O&D Survey.Below is a description of
how we derive these passenger numbers:
In 2013,approximately 61%of the Small Commuter data was included in the O&D
Survey as filed with the DOT.Their data is represented under the airline code of
their codesharing partner(i.e.Great Lakes as"UA").Also,small amounts of data
for Small Commuters are included in the O&D Survey due to interlining with
reporting carriers.
During Airline Date Inc's reconciliation of O&D Survey data to reporting carrier T100
data, we identify coupon segments which are operated by the reporting carrier's
codeshares,including their codesharing Small Commuters.
By accumulating the codesharing and interlining data for each Commuter by
coupon segment,we then subtract these accumulated amounts from each Small
Commuter's T100 Market data to derive the"Unduplicated Commuter"data.
In order to include the"Unduplicated Commuter"data with Survey data,we also
assign fares to the O&D's. Since fares are not included in the T100 Market data,
we use a proprietary formula that assigns fares based on distance.The formula is
a yield curve which was calibrated from O&D Survey data for codesharing carriers
operating in short-haul markets.We have subjected the result of the yield curve to
several reasonability tests,and customer feedback over the years(from airline and
airports alike)has validated that the resultant fares are reasonable.
All of these proprietary processes allow Airline Data Inc to"up-gauge"from the 10%DOT
sampling to a more representative 100%estimation.
AIRLINE DATA INC. AGREEMENT Page 9 of 16
OBD Domestic and international Detail Data
O&D Domestic Detail data provides lower-level domestic O&D Survey data, as well as
Domestic Portions of International O&D Joumey's (DPIJ's). The database contains
itineraries of domestic origins and destinations,including their intermediate connections,
which can be used to discover midpoints between O&D airports. The DPIJ's can be broken
down into those which are from international points and those which are feeding
international connections. Directional pricing by initiated trips (point-of-sale) can be
analyzed. Frequent flyer markets can be identified and studied, as well.The O&D Detail
product can also be used to analyze the mix of one-ways versus round-trips from the origin
versus round-trips to the destination.
The O&D international Detail data product provides lower-level international O&D Survey
(DB1B)data.The database,like O&D Domestic,contains itineraries of international origins
and destinations,including their U.S.and foreign gateways.This product Is the second level
of summary for the data. Data is included from 1990 to the most currently available quarter
for both the Domestic and International databases.
Like the O&D Domestic&International Summary,the Detail data is at a 100%estimation
size.
O&D Reporting in The Hub
Overall,the O&D reporting module in The Hub gives the user access to a wide variety of
reports. Those reports give users access to Summary and Detailed O&D itinerary
information,as well as Airline Data Inc's own reports that analyze Residents and Visitors,
Leg Breakdowns, and Flows Over a specific airport. Finally, there are several Quick
Reports that give users quick access to specific O&D datasets.
T100 Products
AN T100 products are updated on a monthly basis and revised as needed. The T100 data is
available from January 1990 through the most current month available.
TWO Domestic
The T100 Domestic product includes segment and market data for U.S. domestic air
service from carriers'T-100 Reporting system.Included are enplaned passengers,onboard
passengers,seats available,load factors,equipment types,and other operating statistics,
including freight and mail.The T100 databases are generally the most accurate datasets
provided by the carriers and require fewer adjustments compared to the O&D Survey.
However, any missing or incorrect data we find is reported to the USDOT. Since the
database is update monthly, corrections or new submissions are inserted on a more
frequent basis. T100 Domestic includes data from 1990 to the most currently available
month.
TWO International
The T100 International product includes market and segment data for service to and from
the U.S.operated by domestic and foreign carriers.Data from the carriers'T-100 reporting
system contains enplaned and onboard passengers, seats available, load factors,
equipment types, and other operating statistics, including freight and mail. T100
International includes data from 1990 through the most recently released data.As with the
Domestic T100,the databases are generally reliable and require very little editing.Unlike
O&D International data,there are no access restrictions for Onboard International.For the
International T100 data,there is a statutory delay of six months before the data is released.
All data from the T100 Domestic product is also included;however,the data is always three
months behind due to the statutory delay.
AIRLINE DATA INC. AGREEMENT Page 10 of 16
TWO Reporting In The Hub
Overall,the T100 reporting module in The Hub gives the user quick access to the T100
data. There is a primary T100 Detail report,as well as Quick Reports that give users quick
access to specific T100 datasets.
3.3 Mapping&GUI(Graphing)Functions
The Airline Data Inc product, The Hub,provides the ability to access mapping functions either through an
ad hoc screen(to create your own unique map),as well as map the results of any report that is created
through the system. Users can also generate several different types of graphs from the results of any report
created through the system.
Here are examples of the mapping and graphing functions:
Route Map Your Results:
•
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Chart Your Results:
All the maps and charts that are created by The Hub can be saved as camera-ready artwork in PNG,JPG,
or PDF.
3.4 Reference Tables,Auto-Search and Code Lookup
The Hub has a complete set of reference tables that track the airline, aircraft, and airport. 12 reference
metrics are available for airlines,there are 17 metrics for aircraft,and 25 airport-related metrics are available.
All of these metrics are available through a single dick"Add More Detail"function in any report.The Tree
functionality is a user-friendly visual interface that allows you to drill down from the top level of an airport or
airline to find the code(s)you might be looking for.The Tree functions the same for airports,airlines,and
equipment.
Throughout The Hub,you have the ability to search for airline,airport,and/or aircraft codes that you may
not know. You will find the Code Lockup available in the Navigation bar throughout your experience,or you
can use the Search Magnifying Glass when it's presented in the Report Data.You can also quickly look up
codes through our"Code Lookup"function.
The Hub also offers a User List function on both Airports and Carriers. The User List allows you to create
any list of airports or carriers for constant re-use across the entire system. Beyond the User List functionality,
we offer 10 additional pre-made Group options(such as U.S.Census regions)for Airports,four Groups for
Carriers,and three for Aircraft that are commonly used by clients.When using a selection beyond typing in
a code,dropdowns let you to type-and-search for the entry you wish to select. Multiple selections are
available.
4 Training&Support
To the employees of Airline Data Inc,training is an essential component of our products. it is synonymous
with customer service. We are available from 8 a.m.Eastern Time until 6 p.m.Eastern Time. We will tailor
AIRLINE DATA INC. AGREEMENT Page 12 of 16
our training to the needs of the staff of the client. One of the best methods is through the use of
GoToMeeting,where the trainee can see Airline Data Inc screens,or Airline Data Inc can see the trainee's
screen. Sometimes,a simple phone call can resolve issues.
For the initial training,Airline Data Inc personnel would be available to travel to the offices of the trainees
for the users to feel comfortable with the software. As an alternative,Airline Data Inc could host the trainees
in our office in Dallas,Texas if that is preferred by the customer.There is no cost for the training.
5 Access
The databases are all accessed through the company website, www.airtinedatacom and
www.dbphub.com.Each user is assigned a user name and password. Users may change their password
as often as wished. Each user name is associated with an email address. The purpose of the email address
is to alert the database administrator of any issues,such as forgetting the password. The email address is
used, in turn, to contact the user. The email address can be easily changed when a different person is
assigned to the user name.
All our databases reside on the Amazon cloud.This greatly improves our overall reliability,which exceeds
a 99.999%up time. Being backed up in the cloud ensures that our databases can be recovered quickly
from rare,unforeseen failures. The data residing in the cloud ensures you the fastest data retrieval that
your network architecture will support.
6 Data
Data in The Hub Is primarily sourced from the US Department of Transportation(US DOT). We perform
numerous edits to the integrity of the data,bringing our 30+years of industry experience in analyzing and
providing traffic data to our customers.
When we find an error that is fixable,we make a correction before publishing the data.We notify the DOT
(and sometimes the carriers directly)regarding errors that we find so that we can work together in order to
provide the best data possible to the aviation community. Our unique,long-standing relationship with these
entities gives us an ability to stay connected to the DOT and discuss data processing options, issues,
changes,etc.in a timely manner in a way that competitive products may not offer.
We also include our customers in the communication pattern when the data is being held back.The hallmark
of Airline Data Inc is our 30+years of consistent data quality.Our primary goal is not to be first;our#1 goal
is accuracy. We simply will not release data that we believe to be incomplete or inaccurate, even if
competitive products choose to make said data available slightly earlier.
We cross-validate the Form 41 Financial,the T100 Segment,and T100 Market with the O&D Survey data
in several different ways to find inconsistencies.
We also enhance the Domestic portion of the O&D Survey data by including estimates of fares and
reconciled amounts of unreported passenger data for carriers who are exempt from the O&D Survey
reporting rules. Due to the seasonal skewing effects of the O&D Survey's"First Use Rule,"as well as minor
amounts of under or over-sampling, we use the carrier's reported T100 Market data to help bring our
published version of the O&D Survey data to a 100%level(beyond the 10%survey that is reported by the
airlines).
7 Tools
Reports allow for a great degree of flexibility in selecting markets, carriers, time ranges, data items,
summarization or subtotaling,etc. Reports may be saved to include specified criteria. They can then be
duplicated,deleted,or simply changed to a new set of criteria.
AIRLINE DATA INC. AGREEMENT Page 13 of 16
The Hub focuses on ease-of-use,providing clear and concise functionality.Our users drive our innovation.
The Hub prides itself on continual improvement and enhancements. When you login,you always see what
is new,and we typically introduce new functionality every month or so. In reality,however,The Hub typically
updates every couple weeks with minor functionality enhancements where full Release Notes are not
necessary.
As soon as you login,you are presented with a 3-market comparison across more than 15(and growing)
common industry measurements.As the user,you pick the markets and the elements(as well as the colors!)
you want to see on your Dashboard.
Also included in the online portal are various documents that are helpful to the user:
• Data Load Status. Each time you login,you have quick access to the date range for the data that
has been loaded. This section will also include data alerts in case there is something you need to
know about a certain subset of the data.
• Release Notes. You have access to a synopsis of our last release of The Hub,including a link to
detailed Release Notes explaining any new functionality, changes to existing functionality, and
defect foxes. You can also access a historical listing of all of our Release Notes. Beyond the
Release Notes is a comprehensive Help File that is broken down to explain each section and
function of The Hub in an easy-to-user layout.
• Coming Soon. We are proud of our continual improvements to The Hub. Keep up on what you
can expect to see in the next couple releases.
Our simple navigation functionality provides for:
• Quick access to all of our reporting modules through a static Navigation Menu.
• Jump back and forth between your Active Reports without losing anything you are working on.
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AIRLINE DATA INC. AGREEMENT Page 14 of 16
Quick Reports
Quick Reports are designed to give you fast acoess to common data reports. The Quick Reports will require
very little user interaction —typically just an Origin to run the report. The selection of the output is pre-
defined and win simply be provided to you.Where possible,we will also provide you with a cross-reference
to a Metric Template so that you can pull the same elements on your own report and change the output
there if you wish.
Metric Templates
The selection of a Metric Template will quickly put some check marks in the metrics boxes throughout the
report you have selected. You have the option to add some more to your report,or even turn them off if you
don't want a few that have been pre-populated. In the end,the Metric Templates are designed to save you
some time by placing check marks quickly onto your report.
The Metric Templates are available in the Schedules, T100, and O&D reporting modules. Within each
report,the Metric Templates will be slightly different,as they will pre-populate metrics that are specific to
that report. Some reports only have one Metric Template,some have four or five—it just depends on the
report. The use of a Metric Template is completely optional. You can either access a template or simply
bypass the selection and go directly to adding the metrics to your report.
AIRLINE DATA INC. AGREEMENT Page 15 of 16
EXHIBIT B
COSTS
9 Pricing for The HUB
Airline Data Inc Quote-AGS 2018
Products Annual Cost Der Product
Mapping/Graphing!Dashboard No Charge
T-100 Domestic $2,750
O&D Domestic $2,750
Schedules $2,750
$8,250 Annual Total
T-100 and O&D International Add-on $1,500
$9,750 Annual Total with International
AIRLINE DATA INC. AGREEMENT Page 16 of 16