Loading...
HomeMy WebLinkAboutINLAND SERVICE CORP SOLID WASTE AND RECYCLABLES COLLECTION AGREEMENTAUGUSTA, GEORGIA SOLID WASTE AND RECYCLABLES COLLECTION AGREEMENT 1 2 4 THIS AGREEMENT (the "Agreement ") is effective as of the day of i V ' V o7 2012 (the 5 "Effective Date "), with the first day of service being June 1, 2013 (the `Sta ° ng Date ") by and between 6 Angus la, Georgia, p itical subdivision of the state of Georgia re naft r referred to as the "Augusta "), 7 and j' 1 U U/ C2 co Yp , a(n) L / (Cf n OM(,.corporation doing 8 business as / h 9b 9 �,Y( /( � 2 `C Q rp , (hereinafter referred to as "Contractor "). 9 10 WHEREAS, Augusta, Georgia owns and operates a Subtitle D and inert landfill known as Deans Bridge 11 Road Landfill; and 12 13 WHEREAS, the Deans Bridge Road Landfill is the destination for the solid waste to be collected under 14 this Agreement; and 15 16 WHEREAS, Augusta desires the Contractor to provide Residential Units with Residential Garbage, 17 Recyclables, Yard Waste and Bulky Waste collection to its citizens; and 18 19 WHEREAS, Augusta desires the Contractor to provide Designated Non - Residential Locations with 20 Residential Garbage and Recyclables, collection to its citizens; and 21 22 WHEREAS, Augusta desires the Contractor to provide Unoccupied Locations with Yard Waste and 23 Bulky Waste collection to its citizens; and 24 25 WHEREAS, the Contractor desires to provide such solid waste and recyclables collection services; and 26 27 WHEREAS, Augusta desires the Contractor to provide vehicles that operate solely on compressed natural 28 gas (hereinafter referred to as "CNG "); and 29 30 WHEREAS, Augusta desires to provide the Contractor with CNG; and 31 32 WHEREAS, the Contractor agrees to purchase CNG from Augusta; and" 33 34 WHEREAS, all parties hereto desire to set forth the rights and obligations of the parties in this 35 Agreement. 36 37 NOW, THEREFORE, in consideration of the promises, the mutual premises and the compensation as 38 defined below and other good and valuable consideration, the parties hereto hereby agree as follows: 39 40 41 SECTION 1 - DEFINITIONS 42 43 For the purpose of this collection services contract, hereinafter referred to as "Contract ", the definitions 44 contained in this Section shall apply unless otherwise specifically stated. When not inconsistent with the 45 context, words used in the present tense include the future, words in the plural include the singular, and 46 words in the singular include the plural. To the extent the definitions contained herein conflict with 47 similar definitions in any federal, state or local law, the definition in the Contract shall prevail. Use of the 48 masculine gender shall include the feminine gender. The word "shall" is always mandatory and not 49 merely discretionary. 50 Solid Waste & Recyclables Collection Augusta, GA Page 2 of 74 51 Area Miss means missed collection involving one hundred (100) or more Residential Units, Designated 52 Non - Residential Locations, and Unoccupied Locations in the Designated Collection Area on one 53 collection day. 54 55 Appliances see White Goods. 56 57 Building Material see Construction Debris. 58 59 Bulky Waste means large items of solid waste such as furniture, mattresses, and other items too large for 60 the Roll -Out Cart, including any oversized wastes whose large size precludes or complicates their 61 handling by normal solid waste collection. Bulky Waste as defined here shall include property owner or 62 tenant generated building materials. Bulky Waste is divided into two (2) distinct categories; a) piles less 63 than 10 cubic yards; and b) piles 10 cubic yards or greater. 64 65 Carry -Out Collection means special handling service provided to those individuals unable to place their 66 Residential Garbage or Recyclables curbside for collection due to Physical Impairment and where no 67 person(s) capable of placing the Residential Garbage or Recyclables curbside resides at the dwelling. 68 Carry -Out Collection services are not available for Yard Waste or Bulk Waste. In no event will the 69 quantity of persons receiving Carry-Out Collection services exceed three percent (3 %) of the total 70 Residential Units located within the Designated Collection Area. Carry-Out Collections shall be limited 71 to a maximum of 200 feet from the public right of way. 72 73 Collection Schedule means the days of collection authorized by the Contract. 74 75 Collection Services means Residential Garbage, Recyclables, Yard Waste and Bulky Waste collection, as 76 described herein. 77 78 Construction Debris means waste building materials resulting from construction, remodeling, repair, or 79 demolition operations. 80 81 Contract means this Agreement as executed for the provision of solid waste collection services in 82 Augusta, including all of the provisions, responsibilities, procedures, remedies, and attachments without 83 exception. 84 85 Contract Administrator means Augusta's Environmental Services Director, or designee, assigned to 86 administer this Contract on behalf of Augusta. 87 88 Contract Term means the duration of the Contract, measured from the Starting Date as set forth in this 89 Agreement. 90 91 Courtesy Collections means special collection requests by Augusta that the Contractor shall be 92 responsible for providing within the same time period as regularly scheduled collections. 93 94 Customer means the recipient of collection services within Augusta, provided through this Contract, and 95 includes Residential Units, Designated Non - Residential Locations, and Unoccupied Locations. 96 97 Damages means agreed to, actual, compensatory, consequential, continuing, direct, irreparable, punitive, 98 presumptive, proximate and /or recissory damages incurred by Augusta, the payment of which shall not be 99 an exclusive remedy. 100 Solid Waste & Recyclables Collection Augusta, GA Page 3 of 74 101 Dead Animals means animals or portions thereof equal to or less than 100 pounds in weight, which have 102 expired. 103 104 Designated Collection Area means the geographic area of which the Contractor will provide collection 105 and other services pursuant to the Contract. Collection points will be at the curb or other Augusta 106 determined locations for Customers receiving Carry -Out Collection service. 107 108 Designated Disposal Facility means a facility to which Garbage, Yard Waste and Bulky Waste collected 109 under the Contract must be delivered. The disposal facility for Residential Garbage, Yard Waste and 110 Bulky Waste collected as part of this Contract will be the Deans Bridge Road Landfill located in Augusta, 111 Georgia. 112 113 Designated Non - Residential Location means a non - residential location in the Service Area that receives 114 collection and other solid waste services from the Contractor. An example would be public facilities or 115 small businesses serviced by Roll -Out Carts. 116 117 Designated Recycling Facility means a Materials Recovery Facility or transfer station selected by 118 Augusta for delivery of Recyclables and/or White Goods collected under this Contract. 119 120 District Manager means the employee designated by the Contractor as the Contractor's primary 121 representative with regard to matters involving this Contract. 122 123 Fiscal Year means Augusta's fiscal year that runs from January 1 through December 31. 124 125 Garbage, Residential See Residential Garbage 126 127 Hazardous Waste means waste, in any amount, which is defined, characterized, or designated as 128 hazardous by the United States Environmental Protection Agency or appropriate State agency by or 129 pursuant to federal or state law, or waste, in any amount, which is regulated under federal or state law; as 130 well as all waste defined as "Hazardous Waste" in this Agreement. For the purposes of this Agreement, 131 the term Hazardous Waste shall also include, but is not limited to, motor oil, gasoline, and liquid paint. 132 133 Hot Load means any vehicle carrying solid waste observed to be smoldering, smoking, on fire, giving off 134 odors, or leaking a caustic or corrosive substance. 135 136 Implementation Plan means a document describing in detail the activities that will be undertaken and 137 the schedule that will be followed to successfully implement the Contractor's collection services under 138 this Contract on the Start Date. The Implementation Plan shall include a description of how the 139 Contractor will evaluate routing and determine routes. 140 141 Littering means allowing spilled or wind -blown materials to come from the vicinity of the Contractor's 142 truck hopper or to fall to the ground as the Roll -Out Carts are emptied. 143 144 Maintenance Director means the person the Contractor has assigned to Augusta, and shall be a qualified 145 person to be in charge of maintenance associated with providing Collection Services within the Service 146 Area. The Maintenance Director shall be physically stationed in the Service Area and available to 147 Augusta through the use of telecommunications equipment at all times that the Contractor is providing 148 Collection Services. 149 150 Material Recovery Facility or MRF means a site used for the collection, storage, and processing of 151 Recyclables. Solid Waste & Recyclables Collection Augusta, GA Page 4 of 74 152 153 Miss means any Request for Service of a missed collection reported to Augusta. 154 155 Physical Impairment means a condition that renders an individual physically unable to bring a Roll -Out 156 Cart either to the curb or for whom the undertaking of such an act would clearly and seriously threaten 157 that person's health. 158 159 Putrescible means wastes that will decay or become rotten such as meats, dairy products, vegetables, 160 fruits, etc. that are normally the source of odors and are attractive to insects. 161 162 Producer means a property owner or tenant of a Residential Unit, Designated Non - Residential Location 163 and Unoccupied Location who generates solid waste. 164 165 Recyclables means solid waste including but not limited to newsprint and inserts; junk mail, cardboard, 166 books and phone books, food packaging (not contaminated by food), magazines, paper bags and boxes; 167 plastic bottles and containers to include items labeled #1 and #2, plastic milk containers, detergent bottles 168 and plastic soft drink and liquor bottles; aluminum, steel, or tin cans; and other items determined to be 169 recyclable by Augusta. Augusta may amend this list from time to time. 170 171 Recyclables Cart means the container designated and authorized by Augusta based upon the container's 172 depth, size, and material and identified solely for Recyclables. It shall be subject to the collection 173 regulations pertaining to Recyclables. 174 175 Refuse means all nonputrescible material discarded for disposal as Residential Garbage. 176 177 Repeat Collection Miss means two or more collection misses at any one Residential Unit, Designated 178 Non - Residential Location, Unoccupied Location, or other designated collection point during any thirty 179 (30) day period or four (4) or more collection misses in a ninety (90) day period. 180 181 Request for Service means reported customer service requests or discovered missed collection of 182 Residential Garbage, Recyclables, Yard Waste or Bulky Waste from any one Residential Unit, 183 Designated Carry -out Collection Locations, Designated Non - Residential Locations, Unoccupied Location 184 or Courtesy Collections on the form used by Augusta to document customer service requests. Usually this 185 request is transmitted electronically to the Contractor and can also be referred to as an "Insight" or "GBA" 186 work order. 187 188 Residential Garbage means residential waste including but not limited to animal and vegetable matter; 189 non - hazardous residential waste materials; properly contained medical waste; discarded food or beverage 190 containers; discarded toys, clothing and other residential items; but excluding liquids of any kind. For the 191 purpose of this Contract, Residential Garbage also includes garbage generated by Designated Non - 192 Residential Locations. 193 194 Residential Unit means any single - family dwelling, condominium, or rental unit with four (4) or fewer 195 dwelling units at one location. Each dwelling unit contained in a condominium and each dwelling unit in 196 apartment complexes with four (4) or fewer rental units will be counted as separate collection points. 197 198 Roll -Out Cart means the gray (or any other color) plastic Roll -Out Cart supplied by Augusta to 199 Customers or other designated Producers for the collection of Residential Garbage or Recyclables. 200 201 Service Area means the area(s) within Augusta limits served by the Contractor(s) and any annexations, if 202 granted. Page 5 of 74 203 204 Supervisor means the person the Contractor has assigned to Augusta, and shall be a qualified supervisor 205 to be in charge of the operations within the Service Area. The supervisor shall be physically stationed in 206 the Service Area and available to Augusta through the use of telecommunications equipment at all times 207 that the Contractor is providing Collection Services. 208 209 Valid Miss means any missed Request for Service or solid waste collection determined by Augusta to 210 result from Contractor negligence or omission. 211 212 Vehicle Leaks and Spills means leaks consisting of a constant drip of fluids or fluid spills that leave 213 visible puddles or "staining" upon the pavement. These fluids can be any of the motor fluids, hydraulic 214 fluids, or waste liquids from the compactor unit. 215 216 White Goods includes refrigerators, ranges, water heaters, freezers, unit air conditioners, washing 217 machines, dishwashers, clothes dryers, any others similar domestic appliances that are collected by the 218 Contractor for recycling. 219 220 Yard Waste means grass, leaves, limbs, trimmings, or other plant or vegetative material generated by the 221 Customer and separated and placed at curbside for collection. Yard Waste is divided into two (2) distinct 222 categories; a) quantities less than 10 cubic yards; and b) quantities 10 cubic yards or greater. 223 224 Unoccupied Locations means a vacant or unoccupied Residential Unit, unimproved property or vacant 225 lot. 226 227 SECTION 2 - CONTRACT TERM AND COMMENCEMENT 228 229 2.1 Performance Commencement 230 The term of this Agreement shall commence on June 1, 2013, and terminate on December 31, 2021 (the 231 "Initial Term ") unless this Agreement is terminated earlier by Augusta as herein provided. This 232 Agreement may be renewed for two (2) or more successive two (2) year terms (the "Renewal Terms ") 233 upon mutual agreement of the parties at the rates herein (as may be adjusted as provided herein) no less 234 than sixty (60) days prior to the expiration of the Initial Term or the then current Renewal Term. 235 236 2.2 Transition prior to Commencement Date of this Contract. 237 Contractor understands and agrees that the time between the formal Contract signing and June 1, 2013 is 238 intended to provide the Contractor with sufficient time to, among other things, order equipment, prepare 239 necessary routing changes, and prepare to start services. Contractor shall be responsible for the provision 240 of all collection services beginning June 1, 2013. Accordingly, Contractor shall provide collection 241 services as set forth in this Contract no later than June 1, 2013. 242 243 2.3 Deadlines for the Contractor's Implementation Planning. 244 At a minimum, the Contractor must address the following specific performance requirements in the 245 Implementation Plan and accomplish them according to the following deadlines. Dates may be modified 246 by mutual agreement. 247 • By June 29, 2012 Contractor shall hire the District Manager, who shall attend the Implementation 248 Plan discussion meeting. 249 • By July 13, 2012 Contractor shall provide Augusta's Contract Administrator with a collection and 250 maintenance plan, which shall be subject to the approval of Augusta's Contract Administrator. 251 The maintenance plan shall include a description of how emergency maintenance issues will be 252 handled. Ten days after receiving Augusta Contract Administrator's comments, the Contractor Solid Waste & Recyclables Collection Augusta, GA 253 shall provide Augusta Contract Administrator with a revised collection and maintenance plan, if 254 necessary. 255 • By July 13, 2012 Contractor shall submit to Augusta's Contract Administrator documentation 256 demonstrating that: (a) all necessary vehicles, equipment, and containers have been ordered and 257 will be delivered to Contractor's equipment yard no later than January 11, 2013. 258 • By July 13, 2012 Contractor and Augusta shall meet and discuss the Contractor's Implementation 259 Plan. 260 • By July 13, 2012 Contractor shall request a detailed customer list from Augusta to show all 261 Residential Garbage, Designated Non - Residential, and Unoccupied Locations. The Contractor 262 shall also request other information that the Contractor may reasonably need for an effective 263 implementation. This may include lists of Carry-Out Collection locations, exempt locations from 264 services, and locations with multiple Roll -Out Carts. 265 • By Augusta 10, 2012 Contractor and Augusta shall meet and discuss the Contractor's 266 Implementation Plan. 267 • By September 7, 2012 Contractor and Augusta shall meet and discuss the Contractor's 268 Implementation Plan. 269 • By September 14, 2012 the Contractor shall have audited the detailed customer list from Augusta 270 to show all Residential Garbage, Designated Non - Residential, and Unoccupied Locations and 271 provide discrepancies back to Augusta in a format acceptable to Augusta. 272 • By October 5, 2012 Contractor and Augusta shall meet and discuss the Contractor's 273 Implementation Plan. 274 • By November 9, 2012 Contractor and Augusta shall meet and discuss the Contractor's 275 Implementation Plan. 276 • By December 7, 2012 Contractor and Augusta shall meet and discuss the status of the 277 Contractor's Implementation Plan and its completion. 278 • By January 11, 2013 Contractor and Augusta shall meet and discuss the status of the Contractors 279 Implementation Plan and its completion. 280 • By January 11, 2013 Contractor shall confirm in writing to Augusta Contract Administrator that 281 all of the vehicles and equipment necessary to provide Collection Services have been delivered to 282 the Contractor's equipment yard. 283 • By January 18, 2013 Contractor shall confirm in writing to Augusta Contract Administrator that 284 all of the vehicles necessary to provide collection services have been registered, licensed, tagged, 285 and equipped, and are ready to perform in compliance with the requirements of this Contract. 286 • By January 18, 2013 Contractor shall provide Augusta Contract Administrator with a vehicle and 287 equipment list, which shall identify the make, type, year, license number, and identification 288 number for each Collection vehicle. 289 • By January 25, 2013, Contractor shall ensure that all collection vehicles have been properly 290 permitted, inspected, and have an established tare weight with the Designated Disposal Facility. 291 • By January 25, 2013 Contractor shall confirm in writing to Augusta Contract Administrator that: 292 (a) Contractor has hired and trained all of the employees needed to provide Collection Service in 293 compliance with the requirements in this Contract; (b) all of the Contractor's drivers have 294 inspected their collection routes and confirmed their ability to complete their routes on the 295 scheduled collection work day; (c) drivers have been made aware of all Carry-Out Collection 296 locations; (d) provide a certification that all employees working under this contract have passed 297 the Contractors background check; (e) provide a certification that all employees working under 298 this contract have passed a pre- employment drug test; and (f) provide a certification that all 299 employees working under this contract have agreed to abide the operating rules of the Designated 300 Disposal Facility and Designated Recycling Facility. 301 302 2.3.1 CNG Station Implementation Planning Solid Waste & Recyclables Collection Augusta, GA Page 6 of 74 303 At a minimum, the Contractor must address the following specific performance requirements in 304 the Implementation Plan and accomplish them according to the following deadlines. Dates may 305 be modified by mutual agreement. 306 307 ■ Within one week of Contract award, Contractor shall meet with Augusta to discuss the 308 implementation of the CNG stations. 309 ■ By June 29, 2012, Contractors and Augusta shall meet and discuss locations as well as site 310 design, specifications and the companies who will construct the stations. 311 • By July 20, 2012, Contractors shall finalize design of the station and an Agreement shall be 312 entered into with a development partner. 313 • By August 13, 2012, Construction commencement. 314 ■ By January 18, 2013, Construction completion and facility operational. 315 • By June 1, 2013, title of said property, equipment and the station shall be turned over to Augusta. 316 317 2.4 Transition upon Expiration of this Contract 318 319 2.4.1 Continuation of Contractor's Service 320 If Augusta does not exercise its right to renew this Contract or if there are no renewal options 321 remaining, Augusta will attempt to award a new agreement at least six (6) months prior to the 322 expiration of this Contract. In the event a new agreement has not been awarded within such time 323 frame, Contractor shall provide Collection Services to Augusta on a month -to -month basis after 324 the expiration of this Contract, at the then established rates, if Augusta requests this service with 325 at least thirty (30) days' notice to the Contractor. 326 327 2.4.2 Schedule for Termination of Contractor's Service 328 Prior to the termination of this Contract, Contractor shall work with Augusta to ensure that there 329 is no interruption or reduction of service when the Contractor ends its services to Augusta. If a 330 new contract is awarded to a hauler other than the Contractor, the Contractor shall coordinate and 331 cooperate with the newly selected hauler, as well as Augusta, to minimize any disruptions in the 332 service provided to the public. 333 334 335 SECTION 3 - GENERAL COLLECTION REQUIREMENTS 336 337 3.1 Scope of Service 338 Commencing on the Starting Date, the Contractor shall collect and transfer, in a workmanlike manner, 339 according to the Collection Service Frequency in Section 3.5; the following: 340 341 3.1.1 Residential Garbage 342 Residential Garbage and Recyclables in Augusta- provided Roll -Out Carts placed at curbside, 343 Yard Waste placed at curbside, and Bulky Waste placed at curbside at each Residential Unit. 344 345 3.1.2 Designated Non - Residential Location 346 Residential Garbage and Recyclables in Augusta - provided Roll -Out Carts placed at curbside, at 347 each Designated Non - Residential Location. 348 349 3.1.3 Unoccupied Locations 350 Yard Waste placed at curbside, and Bulky Waste placed at curbside at each Unoccupied 351 Location. 352 Solid Waste & Recyclables Collection Augusta, GA Page 7 of 74 Solid Waste & Recyclables Collection Augusta, GA Page 8 of 74 353 3.1.4 Roll -out Carts 354 Approved Roll -Out Carts have been or shall be provided by Augusta to each Residential Unit 355 and Designated Non - Residential Location. Additionally, the Contractor shall provide Carry -Out 356 Collection for those residents qualifying for this special service and all Courtesy Collections 357 when requested by Augusta. The Contractor shall furnish all labor, equipment materials, tools, 358 storage, insurance, supervision, and all other items incidental thereto and to perform all work 359 necessary and specified in the prescribed manner and time, to provide Collection Services, in the 360 Designated Collection Area, as described herein. 361 a. Residential and Designated Non - Residential Location Roll -Out Carts — Garbage: 362 Each Residential Unit and Designated Non - Residential Locations is initially authorized 363 one (1) gray topped Roll -Out Cart with an Augusta, Georgia logo, should the volume 364 needs for Residential Garbage increase for a specific Residential Unit or Designated 365 Non - Residential Locations, Augusta may authorize additional Roll -Out Cart(s) for that 366 location. Augusta will then pay for the additional Roll -Out Cart(s) at the rates specified. 367 Multiple Augusta, Georgia Roll -Out Carts beyond those authorized at each location, 368 personal carts or cans, and Roll -Out Carts from other hauling services containing 369 Residential Garbage shall not be emptied, and the Contractor shall report these 370 unauthorized carts immediately to Augusta for investigation. 371 372 b. Residential and Designated Non - Residential Location Roll -Out Carts — Recyclables: 373 Each Residential Unit and Designated Non - Residential Locations are authorized one (1) 374 blue topped Roll -Out Cart with an Augusta, Georgia logo, should the volume needs for 375 Recyclables increase for a specific location, Augusta may authorize additional Roll -Out 376 Cart(s). 377 378 3.1.5 Extra Residential Garbage Collection 379 Residential Garbage placed outside the Roll -Out Cart on a regular basis shall not be collected, 380 and the Contractor shall report the address to Augusta for investigation. A maximum of five (5) 381 bags of Residential Garbage placed outside the Roll -Out Cart no more than once per quarter will 382 be allowed to accommodate special occasions, but the Contractor shall report the address for 383 entry into the Insight Work Order System for monitoring purposes. Residential Garbage shall 384 not be collected as Bulky Waste except as otherwise allowed by the Agreement. 385 3.1.6 Bulky Waste Collection 386 The Contractor shall collect Category One (1) Bulky Waste once per week from Residential Units 387 and Unoccupied Locations. Contractor shall strictly follow established process as written herein 388 or as later modified in writing. Bulky Waste is divided into two distinct categories as described 389 below: 390 a. Category One (1): Bulky piles less than 10 cubic yards that do not require scheduling, qualify 391 for curb -side collection, and are collected by the Contractor as part of the residential route 392 collection process; and 393 394 b. Category Two (2): Bulk Waste piles 10 cubic yards or greater that do not qualify for curbside 395 collection, must be placed for Augusta grapple truck collection. When the Contractor 396 encounters a Bulk Waste pile 10 cubic yards or greater the Contractor shall NOT collect any 397 portion of this Bulk Waste pile and report the location immediately to Augusta for 398 investigation. 399 400 c. Reporting of Category Two bulky waste shall be either through an automated on -board 401 software solution or via email from the Contractor. 402 451 3.3 Monthly Performance Summary Solid Waste & Recyclables Collection Augusta, GA Page 9 of 74 403 3.1.7 Yard Waste Collection 404 The Contractor shall collect Category One (1) Yard Waste from Residential Units and 405 Unoccupied Locations according to Section 3.5. Yard Waste shall be placed in Kraft paper bags, 406 in Customer provided cans, clearly identifiable as Yard Waste, or in piles. Contractor shall 407 strictly follow established process as written herein or as modified later in writing. Yard Waste is 408 divided into two distinct categories as described below: 409 a. Category One (1): Yard Waste Piles less than 10 cubic yards that do not require scheduling, 410 qualify for curb -side collection, and are collected by the contractor as part of the residential 411 route collection process, provided that any material shall be no longer than 5 feet in length 412 and be reasonably accessible by manpower. Christmas trees will be eligible for collection as 413 Yard Waste and are not required to meet the stated standards, so long as lights and 414 decorations have been removed; and 415 416 b. Category Two (2): Yard Waste piles 10 cubic yards or greater that do not qualify for curbside 417 collection must be placed for Augusta grapple truck collection. When the Contractor 418 encounters a Yard Waste pile 10 cubic yards or greater Contractor shall NOT collect any 419 portion of this Yard Waste pile and report the location immediately to Augusta for 420 investigation. 421 422 c. Reporting of Category Two yard waste shall be either through an automated on -board 423 software solution of via email from the Contractor. 424 425 3.1.8 Residential Recyclables Collection 426 The Contractor shall collect Recyclables from Residential Units, and Designated Non - Residential 427 Locations. Operation and expansion of the residential recycling program is a high priority for 428 Augusta. 429 a. The Contractor shall provide an incentive based recycling program offered by Recycling 430 Perks. The Recycling Perks scope of services is listed as Appendix D and shall be 431 considered a material requirement of this Contract. 432 433 b. The Contractor shall exercise due care not to contaminate the Recyclables. 434 c. The Contractor shall ensure that its provision of the services does not in any manner 435 contribute to contamination levels and shall adhere to the collection vehicle cleaning 436 requirements described herein. 437 438 3.1.9 Roll -Out Cart and Recyclable Cart Placement 439 Contractor shall return Roll -Out Carts and Recyclable Carts to their original position, as provided 440 by Section 5.4; taking care not to block access to driveways or mailboxes after it has been 441 emptied. Contractor shall reasonably attempt to close Roll -Out Cart and Recyclable Cart lids. 442 443 3.2 Designated Collection Area 444 Augusta hereby gives, grants, and awards to the Contractor the exclusive right to pickup, collect, and 445 transport for disposal or processing Residential Garbage, Recyclables, Yard Waste and Bulky Waste from 446 all Residential Unit, Designated Non - Residential Location and Unoccupied Location collection points 447 within the Designated Collection Area, as described herein. For this Agreement, Advanced Disposal 448 Services Augusta, LLC, shall provide service to Designated Collection Area 1 (DCA 1) and Inland 449 Services Corporation shall provide service to Designated Collection Areas 2 and 3 (DCA 2 and DCA 3). 450 A map of the Designated Collection Areas is presented in Appendix A. Solid Waste & Recyclables Collection Augusta, GA Page 10 of 74 452 A monthly performance summary form ( "Monthly Performance Summary ") has been established to assist 453 Augusta in evaluating Contractor performance under this Agreement. The Monthly Performance 454 Summary consists of the following two elements, which are further described in Appendix B: 455 456 3.3.1 The Monthly Performance Summary 457 The Summary will include a listing of key performance measures profiling the Contractor's 458 service level. These measures may be reviewed with the Contractor throughout the month in an 459 effort to identify potential service issues and to work proactively toward a resolution of any 460 deficiencies. 461 462 3.3.2 Annual Customer Satisfaction Survey 463 An annual customer satisfaction survey that will be administered by a professional survey 464 company selected by Augusta and paid for by the Contractor. This survey will target areas where 465 service problems or poor participation are observed. 466 Augusta will evaluate the results of the survey in conjunction with the profile of the key 467 performance measures to determine the overall performance of the Contractor. Augusta will 468 review the results of the Monthly Performance Summary with the Contractor on at least a 469 quarterly basis and the Contractor agrees to implement measures as necessary to improve areas 470 identified as requiring improvement. The Contractor recognizes that these results will be 471 compiled by Augusta and may be presented internally or publically. 472 473 Contractor acknowledges that its performance relative to the Monthly Performance Summary 474 shall not be construed to mean that the Contractor is meeting its performance obligations as 475 required by this Agreement. Should the Contractor not comply with any other material provision 476 of this Agreement, Augusta may declare the Contractor in default notwithstanding its performance levels relative to the Monthly Performance Summary. ii8 3.4 Materials to be Collected 481 The Contractor shall provide alley collection and curbside collection of Residential Garbage, Yard Waste, 482 Recyclables and Bulky Waste placed for collection in accordance with the Collection Schedule in the 483 Designated Collection Area, and as further described in this document. 484 485 3.4.1 Mixing 486 The Contractor shall not mix Garbage and Bulky Waste with any Yard Waste or Recyclables. 487 Further, the Contractor shall not mix any Yard Waste and Recyclables. The Contractor shall 488 not collect material in the same truckload from both Recyclables Carts and Roll -Out Carts, 489 unless Augusta has identified the Recyclables Carts as containing an excess of non - recyclable 490 material. 491 492 3.4.2 Damages 493 If the Contractor's equipment operator collects one or more commodities in the same 494 truckload without permission, or as otherwise allowed by this Agreement, from Augusta, the 495 Contractor shall be assessed Damages in the amount of one thousand dollars ($1,000) per 496 incident and Augusta may declare it an event of default. 497 3.5 Collection Service Frequency 498 The Contractor shall collect Residential Garbage, Recyclables in Augusta - provided Roll -Out Carts placed 499 at curbside, Yard Waste placed at curbside, and Bulky Waste placed at curbside at each Residential Unit 500 and Designated Non - Residential Location. Yard Waste placed at curbside, and Bulky Waste placed at 501 curbside at each Unoccupied Location shall also be collected. Each Customer's Residential Garbage, 502 Recyclables, Yard Waste and Bulky Waste must be collected on the same day of the week (i.e., the 503 collection of Residential Garbage, Recyclables, Yard Waste and Bulky Waste for a single Customer shall 504 be coordinated so that the designated collection day of each type of material occurs on the same day of 505 the week at the Customer's collection point). The Customers' collection day shall be in accordance with 506 the approved Collection Schedule. Augusta expects Roll -Out Carts, Recyclables Carts, Yard Waste and 507 Bulky Waste to be placed at curbside by 7:00 a.m. on the designated collection day. Table 1, below, 508 describes the service frequencies. 509 Table 1: Service Levels 510 511 512 Page 11 of 74 Residential Unit Garbage - Once per week Yard Waste - Once per week Designated Non - Residential Location Garba • e - Once • er week Unoccupied Location Yard Waste - Once • er week Rec clables - Once s er week Bulk Waste - Once . er week Bul Waste - Once . er week Rec clables - Once • er week 513 3.6 Collection Days 514 Routes for Residential Garbage, Recyclables, Yard Waste and Bulky Waste must be spread out evenly 515 over five (5) collection days, Monday through Friday. For each Residential Unit, Designated Non - 516 Residential Location, and Unoccupied Location, all services will be performed on the same day as 517 Residential Garbage. 518 519 3.7 Hours of Collection 520 No Residential Garbage, Recyclables, Yard Waste or Bulky Waste collection shall commence prior to 521 7:00 a.m., and the Contractor must request permission to continue collection after 8:00 p.m. 522 3.8 Holiday Collection 523 The Contractor shall provide Collection Services on all legal holidays except New Years Day, Memorial 524 Day, Fourth of July, Labor Day, Thanksgiving and Christmas. Collection services shall be delayed one 525 (1) day for each observed holiday. For example, if Friday is a holiday then collections normally scheduled 526 on Friday will be collected on Saturday. 527 528 3.8.1 Extra Holiday Collections 529 Contractor shall provide adequate resources to collect the increased holiday waste loads during 530 the five (5) work day(s) following the holiday, as listed in Section 3.8. Extra bags of Refuse and 531 Residential Garbage placed outside the Roll -Out Carts shall be collected, and may be collected as 532 Bulky Waste. 533 534 3.9 Extra Masters Collections 535 Contractor shall provide adequate resources to collect the increased waste loads during the week prior to, 536 the week of, and the week after the Masters Golf Tournament. Extra bags of Refuse and Residential 537 Garbage placed outside the Roll -Out Carts during that period shall be collected, and may be collected as 538 Bulky Waste. 539 Solid Waste & Recyclables Collection Augusta, GA Solid Waste & Recyclables Collection Augusta, GA Page 12 of 74 540 3.10 Dead Animals 541 Augusta personnel will pick up Dead Animals within Augusta limits. Augusta reserves the right to 542 transfer these Dead Animals to any of the Contractor's solid waste trucks operating in the vicinity when 543 Dead Animals are collected by Augusta crews. Contractor's Supervisor shall provide immediate direction 544 and/or location of nearest Contractor solid waste collection truck upon request. Dead Animals shall not be 545 placed in a Collection Vehicle collecting Yard Waste or Recyclables. 546 3.11 Requests for Service 547 Once any route has been completed, or is scheduled to have been completed, any Customer missed will 548 be designated as a Request for Service, regardless of the time of day. 549 550 3.11.1 Communication of Requests for Service and Completion 551 a. Upon the receipt of a Request for Service, Augusta will notify the Contractor immediately, 552 through the issuance of a Request for Service, with the date and address where the Request 553 for Service occurred. 554 555 b. If Augusta sends a Request for Service, or provides verbal notification of a Request for 556 Service to the Contractor between the hours of 7:00 a.m. to 5:30 p.m. on any given collection 557 day, the Contractor shall provide collection by 8 p.m. on the same day. The Contractor shall 558 collect any Request for Service received after 5:30 p.m. by noon of the following scheduled 559 collection day. Once Augusta has sent a Request for Service, it shall be considered received 560 by the Contractor, in accordance with Section 10.1. 561 562 c. When Contractor's equipment operators are collecting material based on Requests for 563 Service, they shall be responsible for checking other Residential Units, Designated Carry -out 564 Collection Locations, Designated Non - Residential Locations and Unoccupied Locations in 565 the same vicinity for other possible misses in order to prevent additional calls from other 566 Customers reporting collection misses. 567 568 d. Requests for Service and other emergency calls received by Augusta on non - collection days 569 and evenings will be conveyed to the Contractor's representative, as designated in Section 570 10.1. The Contractor shall respond to such requests in the same timeframe and manner as 571 specified in Section 3.11 for Requests for Service, or as specified in other sections of this 572 Agreement for other requests. 573 574 e. The Contractor shall collect solid waste based on Requests for Service and shall transport the 575 materials to the appropriate and approved Designated Disposal Facility or Designated 576 Recycling Facility, as appropriate, during normal business hours. 577 578 f. The Contractor shall notify Augusta, through its response to the Request for Service, of the 579 date and time that collection was completed. 580 581 3.11.2 Route Status 582 Communication from the Contractor on the status of each day's route completion is vital so that 583 Augusta can adequately respond to Customer complaints as they are received. If the Contractor 584 does not keep Augusta so informed, any reported or discovered collection misses for routes, 585 which should have been completed for that collection day, will be designated as Valid Collection 586 Misses. Therefore, the Contractor shall notify Augusta immediately of the following: 587 a. The status of Contractor collection service. 611 a. One hundred dollars ($100) for each violation of Section 3.11.1.b during any one 612 (1) calendar month; 613 614 b. The Contractor shall also pay Augusta additional Damages of five thousand dollars 615 ($5,000) per month for any month in which there are two hundred (200) or more 616 violations of Section 3.11.1.b 617 618 c. The Contractor shall remain responsible for providing collection. However, if the 619 Contractor fails to pick up the Request for Service by the times specified in Section 620 3.11.1.b Augusta may elect to provide the service and charge the Contractor Damages in 621 the amount of $500 per missed collection to cover crew mobilization, collection, 622 transport for disposal, and staff costs. The intent is to ensure that quality customer service 623 is provided to each Customer. 624 625 d. Repeat Collection Miss: Should Contractor fail to provide immediate collection of a 626 Repeat Collection Miss, Augusta may, in its sole discretion, provide the collection 627 service and charge the Contractor Damages of $500 for each collection point serviced by 628 Augusta. The Contractor shall also pay Augusta Damages as follows for Repeat 629 Collection Misses: 630 631 (i) Five hundred dollars ($500.00) for the second and third Collection Miss of 632 any one (1) Residential Unit, Designated Non - Residential Location, or 633 Unoccupied Locations location during any thirty (30) day period. 634 635 (ii) One thousand dollars ($1,000.00) for each Collection Miss for four or more 636 Collection Misses of any one (1) Residential Unit, Designated Non - Residential 637 Location, or Unoccupied Locations location during any ninety -(90) day period. Page 13 of 74 588 b. Unresolved Requests for Service from the previous day and plans to resolve these 589 outstanding requests. 590 c. Any changes or delays in route completion. 591 d. Any open routes not covered in the morning. 592 e. Equipment breakdowns. 593 f. Any other event, which could affect the normal time of completion of any route. 594 595 3.11.3 Missed Collections 596 Augusta employees will investigate Request for Service(s), and classify it as a "Valid Miss" if, in 597 their opinion, the reported miss is due to Contractor negligence or omission. Otherwise, it will 598 remain classified as a Request for Service. 599 600 The Contractor is responsible for avoiding Repeat Collection Misses. 601 602 Requests for Service result in additional work for Augusta, requiring customer service staff to 603 handle customer service requests, and field and office staff to provide follow -up to ensure 604 completion. Therefore, the Contractor shall use its best efforts to minimize the number of Missed 605 Collections. 606 607 3.11.4 Damages 608 If the Contractor fails to provide collection of a Request for Service by the times specified in A98 Section 3.11, the Contractor shall pay Augusta Damages in the following amounts: Solid Waste & Recyclables Collection Augusta, GA 638 639 e. Route Changes: When approved route changes are implemented, the Contractor will 640 be given a four week grace period beginning with the Contractor's first collection day 641 under the approved transition schedule during which misses will be noted but no 642 Damages will be assessed. The grace period is intended solely for one (1) to five (5) 643 Residential Units, Designated Non - Residential Locations, and Unoccupied Locations 644 missed on any one (1) route due to driver unfamiliarity with new routes, therefore any 645 misses of six (6) or more Residential Units, Designated Non - Residential Locations, and 646 Unoccupied Locations on any one (1) route will not be covered by the grace period. Any 647 such misses shall be designated as Valid Misses and shall be subject to Damages. The 648 Contractor shall use its best efforts to limit the number of collection misses, and shall 649 remain responsible for the timely collection of any collection misses during the grace 650 period. 651 652 f. Area Misses: The Contractor shall respond to Area Misses in the same timeframe 653 and manner as specified above. The Contractor shall pay Augusta Damages in the amount 654 of: 655 656 (i) Two thousand dollars ($2,000) for the first one hundred (100) 657 Residential Units, Designated Non - Residential Locations and 658 Unoccupied Locations missed, and 659 (ii) Twenty dollars ($20) for each Residential Unit, Designated Non - 660 Residential Location or Unoccupied Location missed over the first one 661 hundred (100) Residential Units, Designated Non - Residential Locations 662 and Unoccupied Locations. 663 (iii) In addition, if the Contractor fails to provide collection by the times 664 specified in Section 3.11.1 (b), Augusta may elect to provide the service 665 and charge the Contractor Augusta's fee for such service as specified in 666 Section 3.11.4 (c). 667 668 3.11.5 Courtesy Collections 669 The Contractor shall be responsible for providing Courtesy Collections, upon request by Augusta. 670 Contractor shall limit Courtesy Collections to a number not to exceed the number of Residential 671 Units times 0.15% percent in any calendar week. This service consists of collections of 672 Residential Garbage, Recyclables, Yard Waste and Bulky Waste from specific Residential Units, 673 Designated Non - Residential Locations and Unoccupied Locations. 674 675 The Contractor shall respond to Courtesy Collection requests from Augusta in the same 676 timeframe and manner as specified in Section 3.11.1.b. Augusta shall designate Courtesy 677 Collection requests that are not collected in the specified timeframe to be a Valid Miss, which 678 shall be subject to the Damages specified in Section 3.11.4 679 680 3.11.6 Review of Damages Assessed 681 If Augusta assesses damages that the Contractor believes are not justified by the facts, the 682 Contractor will provide its evidence and schedule a meeting with the Contract Administrator to 683 review. If the matter is not resolved at the review meeting the Contractor may ask the Contract 684 Administrator (or his designee) in writing to review the record and make a determination as to the 685 amount of damages assessed. The Contract Administrator's review shall be made and a written 686 answer provided to the Contractor no later than ten (10) Augusta working days following the 687 receipt of the request for review by the Contract Administrator. Upon receipt of any decision 688 finding liability following the review, the amount of the damages for which liability is found may Solid Waste & Recyclables Collection Augusta, GA Page 14 of 74 Solid Waste & Recyclables Collection Augusta, GA Page 15 of 74 689 be withheld by Augusta from the next payment due to Contractor without such withholding being 690 considered a breach of this Agreement. 691 3.12 Designated Non - Residential Location Collection 692 The Contractor shall provide collection service to Designated Non - Residential Locations identified and 693 designated by Augusta, which may include facilities such as fire stations, schools, churches, non - profit 694 agencies, businesses, and public buildings. Each Designated Non - Residential Location shall be counted as 695 one stop. Payment for collection at Designated Non - Residential Locations will be based on the actual 696 number of Roll -Out Carts at each location. Each Designated Non - Residential Location is required to be 697 served by a Grey, Augusta, Georgia Roll -Out Cart. Any Roll -Out Carts without the Augusta, Georgia hot - 698 stamp on the cart shall not be emptied, but shall be reported immediately to Augusta for investigation. 699 3.13 Unoccupied Location Collection 700 The Contractor shall provide collection service to Unoccupied Locations identified and designated by 701 Augusta. Each Unoccupied Location shall be counted as one stop, and therefore the Contractor shall be 702 paid for one stop for each Yard Waste pick up and each Bulky Waste pickup. Unoccupied Locations will 703 not be issued Roll -Out carts, and any Roll -Out carts at these locations shall not be emptied but shall be 704 reported to Augusta for investigation. 705 3.14 Carry -Out Collection 706 The Contractor shall provide Carry -Out Collection for those individuals who are unable to place their 707 solid waste for collection in the usual manner due to severe physical disability. The Contractor shall not 708 receive special payment for this service. 709 710 Augusta will investigate new requests for Carry -Out Collection. If approved, Augusta will notify the 711 Contractor to start the service on the next regularly scheduled collection day. 712 713 At its discretion, Augusta will re- confirm the need for Carry -Out Collection. However, if the Contractor 714 has reason to believe that Carry -Out Collection is no longer required at any Residential Unit, the 715 Contractor shall notify Augusta. Augusta will investigate and confirm the need for Carry-Out Collection 716 and notify the Contractor of the result of the investigation and whether the service is to be continued or 717 discontinued. 718 719 3.15 Service Verification and Documentation 720 The Contractor shall purchase, install, and utilize on -board technologies on each of the collection vehicles 721 and supervisor vehicles. This technology will be used to perform a variety of tasks which will provide 722 necessary data and service validation both for Augusta and for our customers. All data should be 723 available to Augusta on a real -time basis. This technology shall, at a minimum: 724 725 3.15.1 Fully Automated Service Verification 726 The RFID technology shall be capable of reading Augusta's RFID tags in each Roll -Out 727 Cart and shall verify the accuracy of containers being serviced, including positively 728 identifying which Customers were not serviced and why; identify which containers were 729 not out for collection; and which customers had extra materials for collection. It should 730 also identify containers that have been moved, stolen, or relocated. All such actions 731 should be captured by photograph attached to the customer and /or container. 732 733 3.15.2 Provide Detailed Route Sheets Solid Waste & Recyclables Collection Augusta, GA Page 16 of 74 734 Driving directions to the next stop based on the route sheets, also allow the driver to 735 choose the next stop manually when running the route out of sequence. When this 736 occurs, the system shall recalculate the route. 737 738 3.15.3 On -Board Scale Technology 739 Automatically record lift events and lift weights for Roll -Out carts and Recyclables Roll - 740 Out carts for each Customer. 741 742 3.15.4 Roll -Out Carts 743 Capable of automating the delivery, damage, exchanges, returns, and removals of Roll - 744 Out Carts for each Customer. This will be performed by Augusta, but the software 745 should be capable of supporting cart data. 746 747 3.15.5 Hand -Held Devices 748 A hand -held device which integrates with the on -board computer that will allow the 749 driver and/or supervisor to collect information while outside of the vehicle. The hand - 750 held device shall have at least signature verification and RFID reader capabilities. 751 752 3.15.6 Global Positioning System 753 All data gathering and tracking shall be geo -coded and provide real -time vehicle location 754 (within 2 minutes), route driven, and stops made. 755 756 3.15.7 Messaging 757 Wireless communication to each vehicle while in the yard, en- route, or at the Designated 758 Disposal facility, and real -time messaging between the driver and the back - office 759 software. 760 761 3.15.8 Reporting 762 A report center that allows the logging of time for breaks, customer stops, refueling, 763 landfill, and others. This should also provide the recording of detailed events during 764 accident situations, and the exact route each vehicle took any day. Reports should be 765 customizable. 766 767 SECTION 4 - ROUTING AND COLLECTION SCHEDULES 768 769 4.1 Route Maps 770 The Contractor shall annually review the existing collection maps and evaluate workloads and service 771 areas for effectiveness and efficiency in light of changed population density and/or distribution. Augusta 772 will review the Contractor's route maps to ensure that all areas to be collected are included, and that 773 routing does not result in dangerous collection practices. 774 775 4.1.1 Route Details 776 Each set of detailed route maps must show, for each collection day, the areas to be collected, the 777 starting point for collection, and the exact direction and sequence of travel of the streets and 778 alleys for each route to be collected. The Contractor shall use its best efforts to minimize the 779 number of Residential Units, Designated Non - Residential Locations and Unoccupied Locations 780 that are affected by collection day changes as a result of its initial routing plans. 781 782 The Contractor is responsible for ensuring that all routes are accurately populated in the on -board 783 vehicle technology. 784 Solid Waste & Recyclables Collection Augusta, GA Page 17 of 74 785 4.1.2 Route Summary Information 786 The Contractor shall include a summary of the route maps, indicating the number of Residential 787 Units, Designated Non - Residential Locations and Unoccupied Locations to be collected each 788 collection day, and the number of Residential Units, Designated Non - Residential Locations and 789 Unoccupied Locations per route, for Residential Garbage, Recyclables, Yard Waste and Bulky 790 Waste collection. The summary shall also show the number of Residential Units, Designated 791 Non - Residential Locations and Unoccupied Locations, which would be affected by any changes 792 in their current collection days, and an explanation of those changes. 793 794 4.1.3 Route Boundaries 795 Routes shall be bounded by natural boundaries, such as bodies of water, major highways or 796 arterials. Any boundaries that are on secondary or residential roads shall be divided on the back 797 of property lines to ensure both sides of the street are collected on the same day and route. 798 799 4.1.4 Route Map Format 800 Route maps shall be submitted in reproducible, approved GIS format. All street names must be 801 legible. The Contractor may request current street maps showing parcel information from 802 Augusta's GIS manager. Once a format is agreed upon, all future route maps shall be prepared 803 using the same format. 804 805 4.2 Routing and Collection Day Changes 806 When adjustments are warranted, the Contractor shall submit detailed route maps, one (1) set each for 807 Residential Garbage, Recyclables, Yard Waste and Bulky Waste collection, to Augusta for Augusta's 808 review. Any routing change, which results in a change of collection days for any Residential Units, 809 Designated Non - Residential Locations and Unoccupied Locations, requires compliance with the 810 notification process described in Section 4.3. Augusta may require the Contractor to phase in collection 811 day changes and any changes affecting more than five (5) routes. 812 813 4.2.1 Route Change Requests 814 In the event collection days or routes become unbalanced due to population changes or other 815 reason, Augusta may allow the Contractor to make revisions to its initial approved route maps. 816 The Contractor shall submit any requests for changes in routing or collection schedules to 817 Augusta for Augusta's review and approval as follows: 818 a. Not less than six (6) weeks prior to the week proposed for a routing change for five 819 (5) routes or less to become effective. Augusta will approve or disapprove the request 820 within three (3) week of receipt. 821 b. Not less than twelve (12) weeks prior to the week proposed for a routing change for 822 more than five (5) routes or a collection day change to become effective. Augusta 823 will approve or disapprove the request within six (6) weeks of receipt. 824 825 4.2.2 Route Change Documentation 826 All such changed routes must be documented in the same detail as the original route maps 827 supplied by the Contractor, as described in Section 4.1, and must include the reasons for the 828 requested change and the number of Residential Units, Designated Non - Residential Locations 829 and Unoccupied Locations affected in each route. Changes shall involve easily identifiable route 830 and area boundaries for ease in communicating the change to Customers. 831 832 4.2.3 Route Change Justification 833 The Contractor shall not request any routing or collection day changes without a valid reason 834 because of the resulting confusion to Customers and increases in the number of customer service 835 calls which must be handled by Augusta staff. In addition to the Courtesy Collections provided by 836 the Contractor in accordance with Section 3.11.5, the Contractor shall provide Courtesy 837 Collection to any Residential Units, Designated Non - Residential Locations and Unoccupied 838 Locations affected by a routing or collection day change, upon request from Augusta, for a two - 839 week period following implementation of the change. 840 841 4.3 Collection Day Change Notification Process 842 The Contractor shall be responsible for the full cost and provision of notification to all Residential Units, 843 Designated Non - Residential Locations and Unoccupied Locations affected by any change in routes or 844 collection schedules, which has been approved by Augusta, which alters the day of collection. The 845 Contractor shall submit a notification plan for Augusta's review and approval, at the time of submittal of 846 any request for collection day changes. The notification plan shall outline the process recommended by 847 the Contractor. 848 849 Notification must be received by each affected Residential Unit, Designated Non - Residential Location or 850 Unoccupied Location not less than one (1) week or more than two (2) weeks prior to the starting date of 851 such change. Notice shall be made in writing to each individual Customer. Such notice shall include the 852 reason for the change and a Augusta telephone number and e-mail address to contact if further 853 information is desired. The method of notification may be a letter sent through the U.S. Postal Service to 854 every affected Customer of record, or the same letter or a door hanger hand - delivered door -to -door (either 855 handed to the Customer or left at each service address). Notification to Unoccupied Locations shall be a 856 letter sent through the U.S. Postal Service. Notification by notice attached to Roll -Out Carts is not 857 permitted. The method and date of notification and the proposed content of the notice letter or door 858 hanger must be reviewed and approved by Augusta. Augusta may conduct random inspections to ensure 859 notification procedures are being followed. 860 861 The Contractor is also responsible for ensuring that its equipment operators are fully informed of any 862 approved change, and that the change is accomplished with a minimum of disruption to Customers and 863 daily operations. 864 §ga 4.4 Route Order 867 The Contractor shall always collect each route in the order approved by Augusta. Route maps are used by 868 Augusta to document and monitor areas to be collected in order to provide good customer service to the 869 public and to respond to Customer complaints and reported collection misses. Should there be an 870 equipment failure reported to Augusta, the Contractor may request authorization from Augusta for a 871 temporary route change. 872 873 4.4.1 Damages 874 Should the Contractor collect Residential Garbage, Recyclables, Yard Waste and Bulky 875 Waste in any other order without obtaining approval of Augusta in accordance with Section 876 4.4 and 4.2, and without providing notification to affected residents before the change, the 877 Contractor shall pay Augusta Damages of five hundred dollars ($500) per route for each 878 daily occurrence. 879 880 4.4.2 Route Audits 881 Augusta shall have the right to be a passenger in the collection vehicles for the purposes of 882 auditing routes and services. Augusta shall request such activity at least 48 -hours in 883 advance. 884 885 4.5 Collection Impediments Solid Waste & Recyclables Collection Augusta, GA Page 18 of 74 886 A number of collection impediments may require special effort by the Contractor to provide collection 887 service. Collection impediments of any type, in any portion of the Service Area including streets and 888 alleys, shall not result in disruption of collection service. When conditions require special efforts to 889 complete collection service, the Contractor shall make these additional efforts at no additional cost to 890 Augusta. 891 892 4.5.1 Adverse Weather 893 If the impassability of the street or alley due to extreme weather conditions is anticipated to last 894 for only one or two scheduled collection days, Augusta may elect to delay collection services until 895 conditions improve. When this occurs, the Contractor shall resume collection services on the next 896 scheduled collection day. 897 898 4.5.2 Infrastructure Construction 899 Periodically major renovation is necessary to maintain the infrastructure of Augusta. This 900 renovation includes such activities as replacing gas, water, and sewer lines, surfacing or 901 resurfacing streets, and replacing wiring for telephone, electricity, or cable television. If the 902 Contract Administrator is notified in advance of these activities, the Department will notify the 903 Contractor. However, it is not uncommon for work to be initiated without prior notification. 904 Alternate collection service must be provided during this period of disruption. Each circumstance 905 must be evaluated individually to determine the appropriate alternative. The Contractor shall 906 notify Augusta of the nature of the disruption, its location, and the Contractor's recommended 907 alternative to provide service. Augusta will either approve the alternative method or require the 908 Contractor to use a different collection method. 909 910 4.5.3 Materials Blocking the Street or Alley 911 When materials of any kind are placed in the street or alley in such a way that the collection 912 vehicle cannot proceed down the street or alley, the Contractor shall immediately notify Augusta. 913 Augusta will attempt to locate the individual responsible for the material and have them remove it. 914 However, if the responsible party cannot be located immediately and Augusta determines that the 915 amount of material is too large for the Contractor to move or to collect, Augusta will remove the 916 material blocking the street or alley and the Contractor shall provide collection service as 917 scheduled at no extra charge to Augusta. If Augusta determines that the Contractor should collect 918 the material, the Contractor shall remove the material and provide collection service as scheduled 919 at no extra charge to Augusta. 920 921 4.5.4 Illegally Parked Vehicles 922 If an illegally parked vehicle blocks a street or alley, the Contractor must inform Augusta of the 923 situation and request removal of the vehicle. Removal of the vehicle usually occurs in a matter of 924 hours, thus collection must be provided on the scheduled day. If the vehicle is not removed by the 925 end of the collection day and there is no other access to the Roll -Out Carts, the Contractor shall, 926 upon notification to and approval by Augusta, provide collection at start of shift on the following 927 day. The Contractor is responsible for follow -up with Augusta until the vehicle is removed and 928 shall inform Augusta when the vehicle is removed. 929 930 SECTION 5 - ROLL - OUT CARTS AND RECYCLABLES CARTS Solid Waste & Recyclables Collection Augusta, GA Page 19 of 74 931 5.1 Provision & Maintenance of Roll -Out and Recyclables Carts 932 Except as otherwise provided for in this Agreement, Augusta will be responsible for providing and 933 delivering Roll -Out and Recyclables Carts to Customers, and delivering replacement Roll -Out and Solid Waste & Recyclables Collection Augusta, GA Page 20 of 74 934 Recyclables Carts for those which are lost, stolen, damaged or worn beyond their useful life. Augusta will 935 also be responsible to repair or replace all Roll -Out and Recyclables Carts as needed. 936 5.2 Roll -Out and Recyclables Cart Size & Types 937 Roll -Out and Recyclables Carts provided to Customers by Augusta include 35- gallon, 64- gallon and 95- 938 gallon nominal capacity carts. Augusta may distribute Roll -Out and Recyclables Carts of other sizes; 939 however, all such Roll -Out and Recyclables Carts will be compatible with the approved collection 940 equipment. The number of Roll -Out and Recyclables Carts distributed will be at the sole discretion of 941 Augusta. yi3 5.3 Roll -Out and Recyclables Cart Loss & Damage 944 The Contractor shall exercise all reasonable care and diligence to ensure that Roll -Out and Recyclables 945 Carts are not damaged by its collection vehicles while providing collection service. 946 947 When Contractor's equipment operators observe any damaged Roll -Out Cart or Recyclables Cart, the 948 Contractor shall report the address and description of the damaged Roll -Out Cart or Recyclables Cart to 949 Augusta through the onboard computer. If, in Augusta's judgment following inspection, the Contractor is 950 responsible for damaging a Roll -Out Cart or Recyclables Cart, the Contractor shall pay Augusta's fee to 951 cover the costs to repair or replace the damaged Roll -Out Cart or Recyclables Cart. Augusta will adjust 952 the payment of the Contractor's next monthly invoice in an amount equal to the cost of these repairs or 953 replacements. 954 955 From the Start Date, the Contractor will be given a waiver on Roll -Out Cart and Recyclables Cart 956 damages for a period of ninety (90) days. This time shall be used by the Contractor to identify any 957 current damages to Roll -Out and Recyclables Carts and afford Augusta time to make such repairs or 958 replacements. 959 960 5.4 Roll -Out and Recyclables Cart Placement 961 Contractor shall return Roll -Out and Recyclables Carts to their original location, or to a safe location, 962 taking special care not to create a hazard to the traveling public, not to block access to driveways or 963 mailboxes. The Roll -Out and Recyclables Carts shall be located a safe distance from either side of the 964 driveway to assure Customers are not impeded in entering their driveway. Roll -Out Carts and Recycling 965 Carts shall not be left in the gutter line of the street, but shall be placed behind the curb where curb and 966 gutter exist and off the road, on public right -of -way when no curb and gutter exist. When the Contractor 967 shall fail to meet these performance standards, the Contractor shall pay Augusta damages described 968 herein. 969 970 5.4.1 Due Care 971 The Contractor shall exercise all reasonable care and diligence to ensure that Roll -Out and 972 Recyclables Carts are not damaged by its collection vehicles while providing collection service. 973 974 5.4.2 Damages by Collection Vehicles, Actions, or Neglect 975 The Contractor shall be responsible for any damage to or loss of Roll -Out or Recyclables Carts 976 resulting from misplacement (if hit by vehicle because they are placed too near to the travel lane), 977 mishandled (damaged by or falls into the Contractor's collection truck), abuse (slinging or 978 throwing) or crushed (either by the packing blade or automated arm). The Contractor shall 979 immediately notify Augusta of any damaged Roll -Out or Recyclables Carts caused by 980 Contractor's collection vehicles, action or neglect. 981 982 a. One hundred dollars ($100) for each offense starting at the eleventh (11) violation of 983 Sections 5.4, 5.4.1, and 5.4.2 during any one (1) calendar month; 984 985 b. An additional five thousand dollars ($5,000) for each month in which there are two 986 hundred (200) or more violations of Sections 5.4, 5.4.1, and 5.4.2 in any one (1) 987 calendar month. 988 989 5.4.3 Damages - Wheels 990 The Contractor shall be responsible for any damage to or loss of Roll -Out or Recyclables Carts 991 wheels. If, in Augusta's judgment, following inspection, the Contractor is responsible for 992 damaging a Roll -Out Cart or Recyclables Cart, the Contractor shall pay Augusta's fee to cover the 993 costs to repair or replace the damaged Roll -Out Cart or Recyclables Cart. 994 995 a. Twenty -five ($25) for each offense starting at the eleventh (11) violation of Sections 996 5.4.3. during any one (1) calendar month; 997 998 b. An additional five thousand dollars ($5,000) for each month in which there are two 1888 hundred (200) or more violations of Sections 5.4.3 in any one (1) calendar month. 1001 1002 SECTION 6 — EQUIPMENT/FACILITIES 1884 6.1 Collection Vehicles 1005 The Contractor shall provide and maintain during the Contract a fleet of collection vehicles sufficient in 1006 number and capacity to perform the services described in this Agreement. All vehicles shall be 1007 appropriately licensed with the State of Georgia in Richmond County and comply with all applicable 1008 federal, state, and local laws and regulations. 1009 1010 The Contractor shall provide and use only such equipment, material, and facilities as are capable of 1011 performing quality and timely services required by this Agreement. The fleet shall be sufficient to handle 1012 the special requirements of adverse weather, holiday and Masters overloads. The Contractor's collection 1013 vehicles shall be maintained by the Contractor, kept clean, neat, kept in good repair and working order. 1014 The Contractor shall furnish, at its sole expense, whatever backup or substitute equipment may be 1015 required to continue performance of the services. 1016 1017 6.1.1 Vehicle Specifications 1018 a. All collection vehicles shall have enclosed bodies. 1019 1020 b. The Contractor may use new or used equipment so long as the equipment is capable 1021 of performing the required services in accordance with this Agreement. Collection 1022 equipment utilized in this Agreement shall not be more than three (3) years old at the 1023 Starting Date of this Agreement. In no event shall a vehicle operating under this 1024 Agreement exceed a maximum age of ten (10) years. 1025 1026 c. The noise level for collection vehicles during the stationary compaction process shall 1027 not exceed seventy -five (75) decibels at a distance of twenty -five (25) feet from the 1028 collection vehicle and at an elevation of five (5) feet from the ground elevation of 1029 such vehicle. 1030 Solid Waste & Recyclables Collection Augusta, GA Page 21 of 74 1031 d. Prior to the Starting Date and then quarterly thereafter, the Contractor shall supply 1032 Augusta with a list of all equipment to be used in providing services and shall notify 1033 Augusta of additions or deletions as they occur. 1034 1035 e. The Contractor shall maintain a dedicated fleet solely for use to provide Augusta, 1036 Georgia collection services included in this Contract. With Augusta approval, and at 1037 the sole discretion of Augusta, vehicles used in the provision of services under this 1038 Agreement may be used for other purposes, provided that the Contractor has made a 1039 request in writing, and such request was approved by Augusta in writing. Any such 1040 use shall not interfere in any way with the Contractor's provision of services under 1041 this Agreement. Augusta reserves its right to revoke such authorization at any time 1042 for any reason. 1043 1044 f. The Contractor shall be responsible for arranging for tare weights with the 1045 Designated Disposal Facility and the Designated Recycling Facility for all collection 1046 vehicles prior to the Starting Date, and shall periodically, upon request from Augusta, 1047 arrange for updating tare weights. 1048 g. All vehicles collecting Roll -Out or Recyclables Carts shall have cart tippers /dumpers 1049 on the collection vehicles which are operational. All such tipper /dumpers shall be 1050 designed to empty carts pursuant to ANSI Z245.30 -2008 and ANSI Z245.60 -2008. 1051 Cart tippers /dumpers shall be operated at the original equipment manufacturers 1052 specifications. Cart tippers /dumpers which do not meet this requirement shall not be 1053 used. Augusta has the right to inspect and test cart tipper /dumpers. Should a cart 1054 tipper /dumper not pass inspection, the collection vehicle shall be removed from 1055 service until such time as the deficiency has been remedied. 1056 1057 If a cart tipper /dumper is used that does not meet the above specifications, the 1058 Contractor risks being responsible for additional damages to Roll -Out Carts and 1059 Recyclables Carts to include the cost of repair or replacement under Section 5.4. 1060 1061 h. All collections vehicles used to perform functions under this Contract shall be 1062 equipped with the following in complete and sound working order: 1063 1064 1. Progressive ambient noise back -up alarm. 1065 2. Back -up camera with monitor visible from any driving position. 1066 3. A 10 pound fire extinguisher. 1067 4. A 25 person first aid kit. 1068 5. Minimum of three safety marking devices (flares, or reflective triangles). 1069 6. Rear - mounted strobe light(s) activated while collecting materials. 1070 7. A spill kit with a minimum size of 10 gallons to handle operational spills. 1071 8. Onboard computer hereinafter defined. 1072 i. All supervisors vehicles used to perform functions under the Contract shall be 1073 equipped with the following in complete and sound working order: 1074 1075 1. A 10 pound fire extinguisher. 1076 2. A 25 person first aid kit. 1077 3. Minimum of three safety marking devices (flares, or reflective triangles). 1078 4. A spill kit with a minimum size of 10 gallons to handle operational spills. Solid Waste & Recyclables Collection Augusta, GA Page 22 of 74 1079 5. Onboard computer hereinafter defined. 1080 j. All collection vehicles or personnel must be equipped with a communication device 1081 (i.e. cell phone or radio) which allows for immediate communication between the 1082 collection vehicle and a supervisor, and/or the Contractor's office. 1083 k. All vehicles operated under the authority of this Contract shall be driven in 1084 compliance with Uniform Rules of the Road and Georgia State traffic laws and, 1085 where applicable, Augusta's codes, ordinances, and rules. 1086 1. The Contractor shall make a reasonable effort to empty each collection vehicle at the 1087 end of each day. 1088 m. The Contractor is responsible for any and all fees associated with disposal permits, 1089 inspection fees, IFTA stickers, etc. These permits shall be timely obtained. 1090 n. Prior to the Starting Date, and annually thereafter, the Contractor shall have a D.O.T. 1091 inspection performed on all vehicles operating under this Contract by a competent 1092 third party firm to perform such inspections. Copies of said inspection shall be 1093 supplied to Augusta within 30 days of the inspection taking place. Should a vehicle 1094 not pass inspection, it shall be removed from service until such time as the deficiency 1095 has been remedied. 1096 o. Augusta shall have the right to inspect all vehicles used in performing this Contract. 1097 Augusta shall have the right to do random spot inspections as it deems reasonably 1098 necessary. Should a vehicle not pass inspection, it shall be removed from service 1099 until such time as the deficiency has been remedied. 1100 p. All vehicles operated under this Agreement, to include collection vehicles and 1101 supervisor's vehicles, shall operate solely on Compressed Natural Gas (CNG). 1102 1. Vehicles operating on CNG shall be able to be filled at a minimum 1103 flow rate of six (6) diesel gallon equivalents (DGE) per minute. 1104 2. All vehicles operating on CNG shall be equipped with a 1000 scfm 1105 fill port for fast filling and it is recommended that they also have a 1106 5000 scfm fast fill port. 1107 3. All vehicles shall be equipped with Syntech - Fuelmaster Systems, 1108 AIMS II product which will communicate directly with the fueling 1109 island. 1110 1111 1112 1113 1114 1115 1116 1117 1118 1119 1120 1121 1122 1123 1124 1125 1126 1127 Page 23 of 74 6.2 Smart Vehicle Onboard Technology The Contractor shall purchase, install, and utilize on -board technologies on each of the collection vehicles and supervisor vehicles. This technology will be used to perform a variety of tasks which will provide necessary data and service validation both for Augusta and for our customers. 6.2.1 Fully Automated Service Verification The RFID technology shall be capable of reading Augusta's RFID tags in each Roll -Out Cart and shall verify the accuracy of containers being serviced, including positively identifying which customers were not serviced and why; identify which containers were not out for collection; and which customers had extra materials for collection. It should also identify containers that have been moved, stolen, or relocated. All such actions should be captured by photograph attached to the customer and /or container. 6.2.2 Provide Detailed Route Sheets Driving directions to the next stop based on the route sheets, also allow the driver to choose the next stop manually when running the route out of sequence. When this occurs, the system shall recalculate the route. Solid Waste & Recyclables Collection Augusta, GA Solid Waste & Recyclables Collection Augusta, GA Page 24 of 74 1128 6.2.3 On -Board Scale Technology 1129 Automatically record lift events and lift weights for Roll -Out carts and Recyclables Roll - 1130 Out carts for each customer. 1131 1132 6.2.4 Roll -Out Carts 1133 Automate the delivery, damage, exchanges, returns, and removals of Roll -Out Carts for 1134 each customer. This function will be performed by Augusta, but the software should be 1135 capable of supporting cart data. 1136 1137 6.2.5 Hand -Held Devices 1138 A hand -held device which integrates with the on -board computer that will allow the 1139 driver and/or supervisor to collect information while outside of the vehicle. The hand - 1140 held device shall have signature verification and RFID reader capabilities. 1141 1142 6.2.6 Global Positioning System 1143 All data gathering and tracking shall be geo -coded and provide real -time vehicle 1144 locations (within 2 minutes), route driver, and stops made. 1145 1146 6.2.7 Messaging 1147 Wireless communication to each vehicle while in the yard, en- route, or at the Designated 1148 Disposal facility, and real -time messaging between the driver and the back - office 1149 software. 1150 1151 6.2.8 Reporting 1152 A report center that allows the logging of time for breaks, customer stops, refueling, 1153 landfill, and others. This should also provide the recording of detailed events during 1154 accident situations, and the exact route each vehicle took any day. Reports should be 1155 customizable. 1156 6.3 Collection Vehicle Cleaning 1157 All collection vehicles must be kept clean, in sanitary condition, and good repair at all times. The 1158 Contractor shall ensure that all collection vehicles are washed as required to reduce possible odor, reduce 11 a vector problems and provide a positive image. 11Ai 6.4 Emergency Unloading 1163 While Augusta recognizes that an occasional emergency such as a Hot Load may require unloading a 1164 collection vehicle in the field, the Contractor shall recollect this material within two (2) hours of the 1165 unloading. The Contractor shall notify Augusta immediately of such an event and shall take whatever 1166 measures are necessary to ensure that no fire danger exists. The area must be litter free after the re- 1167 collection. The Contractor shall notify Augusta when the material has been collected; at which time 1168 Augusta may conduct a follow -up inspection to ensure that the cleanup has been completed to the 1169 satisfaction of Augusta. 1170 1171 6.4.1 Damages 1172 If the Contractor fails to collect the load and notify Augusta of such collection within two 1173 (2) hours, the Contractor shall pay Augusta in Damages one hundred dollars ($100) for 1174 each two- (2) hour period such load is not collected. If the material is not collected in a 1175 timely manner, Augusta may, in addition to assessing Damages for time delays, assess 1176 Damages of $2,000 to collect the load, and will invoice the Contractor the cost to repair 1177 any damage to Augusta's streets, sidewalks or other infrastructure as soon as Augusta can 1178 1179 1180 1181 1182 1183 1184 6.5 Vehicle Leaks & Spills 1185 Minimizing hydraulic fluid, oil leaks and spills on public or private streets and parking lots is a high 1186 priority for Augusta, Georgia. The Contractor shall maintain equipment in top mechanical condition, and 1187 the operator shall exercise vigilance in observing for leaks and spills that may develop during the 1188 collection day and take immediate corrective action to stop the leak or spill and call for cleanup of 1189 hydraulic fluid, oil, other vehicle fluids or other leaks or spills present upon the public or private streets or 1190 parking lots in accordance to the following standards. 1191 1192 6.5.1 Removal from Service /Spill Cleanup 1193 The Contractor's vehicles shall be repaired or removed from service immediately if any spill or 1194 leak is a result of a mechanical problem, or poor seal(s). The Contractor shall be responsible for 1195 applying absorbent materials, clean up, and disposal in a manner which complies with all federal, 1196 state, and local laws and regulations, of all oil spills, hydraulic fluid or other leaks or spills 1197 associated with its provision of services. In the event of a spill or leak, the Contractor shall 1198 immediately notify Augusta and shall send a representative to the location of the incident. If the 1199 spill or leak is in a street location and/or is a public safety hazard, the Contractor shall also 1200 immediately request traffic control and any other required public safety personnel. Augusta and 1201 the Contractor will evaluate the spill or leak to determine proper handling. Augusta must approve 1202 the Contractor's recommended clean -up plan, which may require steam cleaning. The clean up 1203 must commence as soon as possible but no later than two (2) hours following the spill or leak. 1204 After application of absorbent materials is complete, the Contractor is responsible for removal of 1205 the absorbent material and/or cleaning of the street, if necessary. The Contractor shall notify 1206 Augusta when the cleanup is completed so that a follow -up inspection can be conducted to ensure 1207 that the cleanup has been completed to the satisfaction of Augusta. Any fluids associated with the 1208 spill or the cleanup shall be recovered for proper disposal and shall NOT be released into the 1209 storm water system. 1210 1211 6.5.2 Damages 1212 In the event the vehicle operator fails to remove the leaking vehicle from service or call for the 1213 on -call mechanic to make field repairs, and continues collecting the route spreading puddles of 1214 hydraulic fluid, oil, other vehicle fluids or other leaks or spills throughout the road system, the 1215 Contractor shall be subject to Damages in the amount of $3,000, plus the damages described 1216 below. 1217 a. In the event that Contractor does not clean up any spill or leak within the time 1218 specified above, the Contractor shall be subject to Damages in the amount of one 1219 thousand five hundred dollars ($1,500) for each such occurrence. The Contractor 1220 shall endeavor to prevent such occurrences by whatever means possible. 1221 1222 b. If the Contractor fails to initiate proactive measures necessary to reduce the 1223 frequency and severity of vehicle leaks or spills the Contractor shall, in addition to 1224 the Damages described above, be subject to the following Damages: Page 25 of 74 assess the costs of such damages to infrastructure. All repairs to Augusta property shall be completed by a licensed professional and in a means and matter approved by Augusta. Augusta shall not be liable to Contractor for any damage to Contractor's collection vehicles or injury to Contractor's personnel, or any other damage or injury, as a result of a Hot Load. Solid Waste & Recyclables Collection Augusta, GA Solid Waste & Recyclables Collection Augusta, GA Page 26 of 74 1225 (i) One thousand dollars ($1,000.00) for each leak or spill during any 1226 one- (1) month period in which there were three (3) or more leaks or 1227 spills; 1228 1229 6.6 Vehicle Identification and Presentation 1230 Each Contractor vehicle will be clearly identified with the Contractor name, a vehicle number, and a local 1231 telephone number that can be clearly read from a distance of 100 feet. 1232 1233 6.6.1 Marketing Campaign — Vehicles 1234 The Contractor shall provide trucks that have been wrapped in a marketing campaign that address 1235 the following issues. At a minimum, it shall include Augusta phone number and Augusta email 1236 and/or web site information. Wraps may need to be replaced from time to time, to ensure that 1237 their appearance is acceptable to Augusta. 1238 a. Recycling awareness and participation 1239 b. Waste reduction strategies 1240 c. Eco friendly solutions 1241 d. Composting 1242 e. CNG Benefits 1243 f. Others as approved 1244 1245 6.7 Facilities 1246 The Contractor shall operate a facility within Augusta, Georgia, and will license /tag all vehicles utilized 1247 by the Contractor in the performance of this Contract in Augusta. 1248 1249 SECTION 7 - DISPOSAL AND PROCESSING SITES 1250 7.1 Ownership of Solid Waste Materials 1251 The Contractor shall have ownership of solid waste from the time of collection until the materials are 1252 deposited at the Designated Disposal Facility or the Designated Recycling Facility. 1253 7.2 Designated Disposal and Recycling Facilities 1254 The Contractor shall be responsible for abiding by all rules and policies pertaining to the delivery of 1255 Residential Garbage, Yard Waste and Bulky Waste as directed by the Designated Disposal Facility, and 1256 delivery of Recyclables as directed by the Designated Recycling Facility. A copy of the current policies 1257 and procedures for the Designated Disposal Facility and Designated Recycling Facility will be provided 1258 to the Contractor by Augusta, and are subject to modification from time to time. 1259 1260 7.2.1 Designated Disposal Facility 1261 All Residential Garbage, Yard Waste and Bulky Waste shall be delivered to the Deans Bridge 1262 Road Landfill, located at 4330 Deans Bridge Road, Blythe, Georgia 30805. 1263 1264 Disposal of Residential Garbage, Yard Waste and Bulky Waste will be provided by Augusta at no 1265 charge to the Contractor for all materials delivered to the Designated Disposal Facility. 1266 1267 Mixing of non - contract solid waste is strictly prohibited, and will be considered a breach of 1268 contract. 1269 1270 7.2.2 Designated Recycling Facility 1271 All Recyclables shall be delivered to the transfer station located at 3946 Goshen Industrial Blvd, 1272 Augusta, Georgia, 30906 or other location as may be determined by Augusta from time to time. Solid Waste & Recyclables Collection Augusta, GA Page 27 of 74 1273 1274 Disposal of Recyclables will be provided by Augusta at no charge to the Contractor for all 1275 materials delivered to the Designated Recycling Facility. 1276 1277 7.2.3 Damages 1278 If the Contractor delivers Recyclables to the landfill, Damages in the amount of five hundred 1279 dollars ($500.00) per incident will be assessed. 1280 1281 7.3 Non Contract Waste 1282 1283 Beginning on the Effective Date, the Contractor servicing Designated Collection Area 1 has the right to 1284 bring Augusta non - contract waste collected, or under its control, where economically feasible, in the areas 1285 surrounding Richmond County. The Contractor shall pay Augusta the standard volume based disposal 1286 rates from 0 -5000 tons per month. The Contractor shall pay Augusta $17.00 dollars per ton on the 5001- 1287 10,000 tons per month. After that the standard volume based disposal rates shall apply. 1288 1289 a. The tons being charged at the reduced rate will factor into the standard volume based rates 1290 tonnages. 1291 1292 b. Augusta shall be entitled to the same CPI Adjustment as afforded the Contractor in Section 12.3. 1293 All the same general conditions of adjustment shall apply with the exception that Augusta does 1294 not have to provide notice as required under Section 12.3.1 (b). 1295 1296 7.4 Additional Non - Contract Waste 1297 The Contractor, with Augusta's prior approval, may market Augusta's landfill in an effort to generate 1298 additional revenues for both the Contractor and Augusta. Negotiated disposal pricing must be approved 1299 by the Environmental Services Director and Augusta's Administrator. 1300 1301 SECTION 8 — MEDIA AND CAPITAL COSTS 1302 1303 8.1 Media Design and Distribution 1304 Between the Effective Date and the Start Date, the Contractor shall provide a Media Design and 1305 Distribution firm capable of designing, distributing, and producing the following items. The estimated 1306 expense per Designated Collection Area awarded is $75,000.00. The schedule of such services shall be 1307 coordinated with Augusta to insure a timely implementation. 1308 1309 8.1.1 Internet Site 1310 This shall include the acquiring and hosting of the domain name "augustasolidwaste.com ". The 1311 website shall be interactive and capable of providing fill -able forms, customer service 1312 information, and educational items, at a minimum. The content will be coordinated, specified, 1313 and approved by Augusta. Said domain name will be transferred to free and clear to Augusta at 1314 the termination of this Agreement. 1315 1316 8.1.2 Truck Media 1317 The Media firm will design, produce, and install various vehicle media and wraps as approved by 1318 Augusta. The Contractor shall bear all costs for the production and installation of media items on 1319 their collection vehicles. All vehicles shall state that they are fueled by CNG ". See Section 6.6.1 1320 for details. 1321 1322 8.1.3 Pamphlets, Handouts, Advertising, Public Service Announcements Page 28 of 74 1323 The Media firm will be capable of designing pamphlets, handouts, large advertising pieces (such 1324 as newspaper advertisements and billboards), as well as Public Service Announcements at the 1325 direction and approval of Augusta. 1326 1327 8.1.4 Other Media 1328 Augusta may utilize the funds for other media which may include newspaper advertisement, 1329 billboards, or other forms of advertisement or public relations as Augusta deems appropriate. 1330 1331 8.1.5 Annual Media 1332 The Contractor will provide additional funds in the amount of $50,000 per year per Designated 1333 Collection Area for updates to the media items, as well as additional media items as Augusta 1334 deems appropriate. 1335 1336 8.2 Capital Costs 1337 Between the Effective Date and the Start Date, the Contractor shall provide the following items per 1338 Designated Collection Area awarded. 1339 1340 8.2.1 Roll -Out Carts 1341 The Contractor awarded Designated Collection Area One (1) and Designated Collection Area 1342 Two (2) shall each provide: 1343 1. 8,000 96- gallon Cascade Engineering Roll -Out Carts to Augusta. Such Roll -Out Carts 1344 will be the same specification as Augusta currently owns. These Roll -Out Carts shall 1345 include in their cost, the RFID Chip, and Assembly and Delivery. These shall be 1346 provided prior to the Start Date. 1347 2. 1,000 96- gallon Cascade Engineering Recyclables Carts. Such Recyclables Carts will be 1348 the same specification as Augusta currently owns. Those Recyclables Carts shall include 1349 in their cost, the RFID Chip, In -mold recycling label and delivery to Augusta's Solid 1350 Waste Facility. These shall be provided prior to the Start Date. 1351 3. At a mutually agreeable time, 2,000 96- gallon Cascade Engineering Roll -Out Carts to 1352 Augusta. Such Roll -Out Carts will be the same specification as Augusta currently owns. 1353 These Roll -Out Carts shall include in their cost, the RFID Chip and delivery to Augusta's 1354 Solid Waste facility. 1355 4. At a mutually agreeable time, 2,500 96- gallon Cascade Engineering Recyclables Carts. 1356 Such Recyclables Carts will be the same specification as Augusta currently owns. Those 1357 Recyclables Carts shall include in their cost, the RFID Chip, In -mold recycling label and 1358 delivery to Augusta's Solid Waste Facility. 1359 1360 The Contractor awarded Designated Collection Area Three (3) shall provide, prior to the Start 1361 Date, spare parts from Cascade Engineering. This shall include 30 pallets of wheels and axles, as 1362 well as 200 bars, and 200 Recyclables Cart lids. All items will be of a size and type to match the 1363 existing Augusta inventory. 1364 1365 8.2.2 Management Software 1366 A one -time fee of $100,000 for software licensing, set up, and integration will be provided at the 1367 inception of the contract per Designated Collection Area. Each contract year thereafter, $50,000 1368 will be provided for ongoing licenses, technology support, and programming per Designated 1369 Collection Area. 1370 1371 8.2.3 Hand - Held Solutions Solid Waste & Recyclables Collection Augusta, GA Solid Waste & Recyclables Collection Augusta, GA Page 29 of 74 1372 Three portable Windows CE -based hand -held devices will be provided to Augusta for their use in 1373 support and management of this Contract per Designated Collection Area. The devices will be 1374 capable of integrating with the on -board vehicle units and will be equipped with RFID readers, 1375 signature capture, and the ability to enter data. This shall include the cost of any monthly access 1376 or service fees. 1377 1378 8.2.4 CNG Station 1379 The Contractor awarded Designated Collection Area One (1) and Designated Collection Area 1380 Two (2) shall design and build a CNG station for the use under this Agreement. Such station 1381 shall be designed with Augusta's input. For Designated Collection Area One (1), a one -time fee 1382 of $2,650,000.00, for Designated Collection Area Two (2), a one -time fee of $2,650,000.00, for 1383 the development of CNG and LFG infrastructure, at an Augusta identified location and 1384 constructed by a mutually- agreed upon contractor. The CNG stations shall be operational by 1385 January 18, 2013, and on or before that date, the title to such property, equipment and 1386 improvements shall be transferred to Augusta, free and clear. Specifications for the construction 1387 of the station shall be provided once the Contract is awarded. 1388 1389 8.2.5 Additional CNG Infrastructure 1390 The Contractor awarded Designated Collection Area Two (2) and Designated Collection Area 1391 Three (3) shall provide an additional $2,650,000.00 for Augusta's use. Such funds shall be paid 1392 in the fifty fourth (54) month of the Agreement. 1393 8.3 Annual Survey 1394 An annual customer satisfaction survey that will be administered by a professional survey company 1395 selected by Augusta and paid for by the Contractor. This survey will target areas where service problems 1396 or poor participation are observed, and for the purpose of this Contract is valued at $15,000.00 per 1397 Designated Collection Area. 1398 Augusta will evaluate the results of the survey in conjunction with the profile of the key performance 1399 measures to determine the overall performance of the Contractor. Augusta will review the results of the 1400 Monthly Performance Summary with the Contractor on at least a quarterly basis and the Contractor 1401 agrees to implement measures as necessary to improve areas identified as requiring improvement. The 1402 Contractor recognizes that these results will be compiled by Augusta and may be presented internally or 1403 publically. 1404 1405 Contractor acknowledges that its performance relative to the Monthly Performance Summary shall not be 1406 construed to mean that the Contractor is meeting its performance obligations as required by this 1407 Agreement. Should the Contractor not comply with any other material provision of this Agreement, 1408 Augusta may declare the Contractor in default notwithstanding its performance levels relative to the 1409 Monthly Performance Summary. 1410 1411 8.4 Unused Funds 1412 Any unused funds from the activities in this Section shall be credited to Augusta on the final statement of 1413 each year. 1414 1415 SECTION 9 - CUSTOMER SERVICE 1416 1417 9.1 Requests for Service 1418 Augusta's Customer Care Center is responsible for receiving Customer inquiries, Requests for Service, 1419 and complaints related to service in the Service Area. Upon receipt of a call requiring follow -up by the 1420 Contractor, the Customer Care Center will prepare a Request for Service form and send such forms Solid Waste & Recyclables Collection Augusta, GA Page 30 of 74 142f electronically to both the Contractor and the Environmental Services Department representative 1422 responsible for monitoring the Contractor's services under this Contract. The Contractor shall provide a 1423 computer system that is in compliance with Section 9.3 below. In the event that the Contractor receives 1424 any telephone calls from Customers, other than in response to follow -up property damage calls as 1425 described in Section 10.3, the Contractor shall refer such calls to Augusta. 1426 1427 9.1.1 Receipt of Requests for Service 1428 Once a Request for Service has been sent by Augusta, it shall be considered as received by the 1429 Contractor, therefore the Contractor shall ensure that its system for receipt of Requests for 1430 Service is operational at all times and monitored, at a minimum, at all times during the office 1431 hours set forth in Section 10.1 and any other time as necessary for the Contractor to comply with 1432 the requirements of this Agreement. 1433 1434 9.1.2 Completion of Service Request 1435 The Contractor shall notify Augusta, through its response to the Request for Service, of the 1436 Contractor's actions taken in response to the Request for Service including the date and time the 1437 request was completed. 1438 1439 9.1.3 Monthly Reports 1440 Augusta shall keep a record of the total number of Requests for Service received related to the 1441 Service Area by the Contractor under this Agreement. These records will be transmitted to the 1442 Contractor monthly. 1443 9.2 Customer Service 1444 The Contractor shall be responsible for responding to Customer requests for information that may be 1445 received by its employees in the course of providing services. To assist the Contractor in providing such 1446 information, Augusta will supply the Contractor with literature regarding Augusta services and the 1447 Contractor shall ensure that such literature is available at all times in all collection vehicles for use by its 1448 equipment operators. All literature used by the Contractor for this purpose must either be supplied by or 1449 approved by Augusta prior to use. 1450 9.3 Computer Hardware and Software Requirements 1451 The Contractor shall provide network access with sufficient bandwidth and speed to transfer data in a 1452 timely manner between the Customer Care Center and the Contractor's operation center in a manner 1453 acceptable to Augusta. The Contractor's computer system shall be capable of running in a Windows 1454 environment and at an appropriate version of Windows to be compatible with Augusta's software. 1455 1456 9.3.1 Software Requirements 1457 The Contractor shall acquire and operate at least one stand -alone license for Insight of the 1458 appropriate release to support the customer service software. The customer service software 1459 (Insight) and data shall remain the sole property of Augusta. 1460 1461 Augusta shall provide a customer service software capable of tracking complaints by street 1462 address. The data collected shall include route number, scheduled day of pickup, type of 1463 complaint, date, time, method of resolution, and related comments such as special conditions or 1464 services provided at the location. The ability to maintain a historical record of complaints and 1465 activities at this address, to transmit work orders, and to prepare daily or monthly reports sorted 1466 by day of week, address, street or neighborhood, and the ability to transmit data to remote 1467 locations are also required. 1468 Solid Waste & Recyclables Collection Augusta, GA 1$�9 10.1 Contact with Contractor Page 31 of 74 1469 Augusta shall be responsible for all data integrity including routine system maintenance, backups, 1470 and data recovery. The Contractor shall be responsible for system maintenance includes 1471 troubleshooting at the Contractor's facility. 1472 1473 System availability will be a minimum of 12 hours per day, 5 days per week as defined by 1474 Augusta. 1475 1476 The Contractor shall provide a firewall between their facilities and Augusta facilities acceptable 1477 to Augusta for the protection and integrity of Augusta's network. 1478 1479 SECTION 10 - PERSONNEL AND SAFETY 1482 10.1.1 Contractor Facility 1483 Throughout the Contract Term, the Contractor shall establish and maintain a local facility 1484 capable of receiving Requests for Service electronically and by telephone, and to dispatch 1485 appropriate trucks and personnel to respond to Request for Service or to respond to service 1486 complaints such as Littering, property damage, or Vehicle Leaks and Spills within the time 1487 limits established in this Agreement. 1488 1489 The contractor facility should be of sufficient size and type to house all vehicles used under 1490 this contract, maintenance and cleaning for all vehicles operated under this contract, an office 1491 of sufficient size for contractor staff, and storage space for equipment as needed. 1492 1493 10.1.2 District Manager 1494 All Contractor personnel shall be directed by a District Manager permanently stationed 1495 within Augusta. The Contractor shall furnish Augusta the name of the District Manager prior 1496 to the Starting Date and shall notify Augusta immediately if the District Manager is changed 1497 at any time. The Contractor's District Manager shall serve as the contact person for dealings 1498 and communications with the Contractor. A request to the Contractor's representative shall 1499 always constitute a request to the Contractor. 1500 1501 10.1.3 Office Hours and Contact Personnel 1502 A responsible person in charge shall be present at the Contractor's local office during the 1503 time period of 8:00 a.m. to 5:15 p.m. Monday through Friday, and on Saturday when 1504 collection is scheduled, with the authority to make decisions relevant to operations under this 1505 Agreement. 1506 1507 Route supervisors will be accessible by telephone between the hours from 6:30 a.m. to 8:00 1508 p.m. on all days when collection operations are in progress. The names and phone numbers 1509 of emergency representatives shall be given to Augusta prior to the Starting Date, and shall 1510 be updated as soon as any changes are made. Contractor's emergency representative shall be 1511 responsible for responding to any Requests for Service from Augusta on non - collection days 1512 and evenings, as described in this Agreement. If Friday is a scheduled collection day, misses 1513 will be collected on Saturday. 1514 1515 10.1.4 Augusta Contact Persons 1516 Augusta will designate a contact person for operational issues and a contact person for 1517 Agreement administration issues. It is, however, recognized that daily operational Solid Waste & Recyclables Collection Augusta, GA Page 32 of 74 1518 communications will occur at all levels of staff. To the extent that these communications 1519 facilitate job performance, they are encouraged. 1520 1521 10.1.5 Communication Devices 1522 The Contractor shall provide, at the Contractor's cost, sufficient communicating devices to 1523 facilitate good two -way communication between Contractor personnel, Augusta Customer 1524 Care Center, and Augusta Environmental Services Department supervisory staff and support 1525 personnel. 1526 10.2 Employees: Character of Workers 1527 All employees, subcontractors, superintendents, foremen, and workers employed by the Contractor shall 1528 be competent and careful workers, skilled in their respective trades. The Contractor shall not employ any 1529 person who repeatedly engages in misconduct or is incompetent or negligent in the due and proper 1530 performance of his or her duties under this Agreement. The Contractor shall furnish such supervision, 1531 labor, and equipment as is considered necessary for the fulfillment of the services in an acceptable 1532 manner at a satisfactory rate of progress. 1533 1534 10.2.1 Drug -Free Work Place 1535 The Contractor shall prohibit the use of intoxicating and /or illegal substances by its employees, 1536 subcontractors, superintendents, foremen, and workers while on duty or in the course of 1537 performing their duties under this Agreement. Records of any such substance testing will be 1538 provided to Augusta upon written request. 1539 1540 10.2.2 Uniforms 1541 The Contractor's employees, subcontractors, superintendents, foremen, and workers shall be 1542 required to wear a clean uniform bearing the Contractor's name. The uniform shall meet an ANSI 1543 class II standard for reflectivity and visibility. Employees, who normally and regularly come into 1544 direct contact with the public, including drivers, shall bear some means of individual 1545 identification such as a nametag or identification card. 1546 1547 10.2.3 Driver Credentials 1548 Employees driving the Contractor's vehicles shall at all times possess and carry a valid 1549 Commercial Driver's License issued by the State of Georgia or South Carolina for the class 1550 appropriate to the weight of the vehicle being driven. Augusta reserves the right to require the 1551 Contractor to provide proof of compliance with federal laws regarding Commercial Driver's 1552 Licenses, specifically information regarding drug testing. 1553 1554 10.2.4 Contract Employees 1555 The Contractor's employees, officers, agents, and subcontractors shall, at no time, be allowed to 1556 identify themselves or in any way represent themselves as being employees of Augusta. 1557 1558 10.2.5 Removal of Contractor Employee 1559 Augusta shall have the sole right to require the removal and replacement of a Contractor's or 1560 subcontractor's employee working under this Contract. Augusta shall exercise such a right by 1561 providing written notice to the Contractor. 1562 1563 Contractor will replace any personnel who separate from the Contractors employment with equivalently 1564 qualified persons. The Contractor will replace such personnel as soon as reasonably possible. 1565 10.3 Property Damage /Accidents 1566 10.3.1 Property Damage Solid Waste & Recyclables Collection Augusta, GA Page 33 of 74 1567 As between Augusta and the Contractor, the Contractor shall retain full responsibility for all 1568 claims of damage to private property caused by the negligence or willful misconduct of the 1569 Contractor. In the event of any property damage caused by the Contractor, the Contractor shall: 1570 a. Immediately notify Augusta Customer Care Center and Environmental Services 1571 Department by telephone. 1572 b. Leave a notice at the time of the damage at the Residential Unit, Designated Non - 1573 Residential Location, Unoccupied Location or the location where the damage occurred, 1574 informing the Customer of the damage and the telephone number of the Contractor to call for 1575 follow -up. 1576 c. Provide a written explanation to Augusta of the circumstances, results of any 1577 investigation, and disposition of the claim. 1578 d. Notify the Customer within ten (10) working days in writing of the disposition of the 1579 claim and provide a copy to Augusta. If the Contractor assumes responsibility for the 1580 damages, the notification shall include a date by which remedial action will be completed. 1581 e. The Contractor shall refer all calls regarding reporting of property damage to Augusta 1582 and Augusta will forward such claims to the Contractor in the form of a Request for Service. 1583 f. Should repair be required, the Contractor shall provide appropriately licensed personnel 1584 to complete the repair. 1585 1586 10.3.2 Claims Resolution 1587 The Contractor shall use its best efforts to promptly and expeditiously resolve claims. In the 1588 event that the Contractor denies responsibility for damages and the Customer pursues a remedy, 1589 Augusta may investigate. If Augusta believes that the Contractor is responsible and the 1590 Contractor continues to deny responsibility, Augusta may pursue, and the Contractor shall be 1591 obligated to the dispute settlement procedures as described in Section 20.16. 1592 1593 10.3.3 Damages 1594 If the Contractor does not notify Augusta of damages, the Contractor shall pay damages in the 1595 amount of $2,000.00 for each occurrence. 1596 1597 10.3.4 Accidents 1598 The Contractor shall immediately notify by telephone Augusta Customer Care Center and the 1599 Environmental Services Department of all vehicular accidents in which there is serious personal 1600 injury or a fatality. The Contractor shall notify Augusta Customer Care Center and the 1881 Environmental Services Department of all other accidents in a timely manner. ig84 10.4 Care and Diligence/Littering 1605 The Contractor shall exercise all reasonable care and diligence in collecting Residential Garbage, 1606 Recyclables, Yard Waste and Bulky Waste. Collection service shall be accomplished in a manner, which 1607 contributes to a litter -free environment. Every effort must be made to prevent spilling, scattering, 1608 dropping, or littering of Residential Garbage, Recyclables, Yard Waste and Bulky Waste during the 1609 collection process and during transit to and from the Designated Disposal Facility, or Designated 1610 Recycling Facility. However, in the event that Residential Garbage, Recyclables, Yard Waste, or Bulky 1611 Waste are spilled, scattered, dropped, or littered, the Contractor's equipment operator shall immediately 1612 clean up the material, place it in the Roll -Out or Recyclables Cart, and collect the Cart contents. If any 1613 litter escapes from Contractor's collection vehicles on any roadways, the Contractor's equipment operator 1614 must immediately collect such litter. In the event that Contractor does not immediately collect such litter, 1615 the Contractor shall be subject to Damages in the amount of two hundred and fifty dollars ($250.00) for Solid Waste & Recyclables Collection Augusta, GA Page 34 of 74 1616 each such occurrence. The Contractor shall endeavor to prevent such occurrences by whatever means 1617 possible. 1618 1619 The Contractor acknowledges that streets and alleys frequently include multiple utility features. 1620 Therefore, particular attention shall be given to the location of water meters, transformers, guy wires, 1621 utility poles, irrigation sprinkler heads and other private property features. Authorization to use the street 1622 or alley does not abrogate the Contractor's responsibility to exercise caution in relationship to the property 1623 of other authorized users. 1624 1625 10.4.1 Damages 1626 As stated above, in the event that Contractor does not immediately collect such litter, the 1627 Contractor shall be subject to Damages in the amount of two hundred and fifty dollars 1628 ($250.00) for each such occurrence. 1629 1630 10.5 Operator Awareness Training 1631 The Contractor shall be responsible for maintaining levels of operator participation regarding correct 1632 collection of Residential Garbage, Recyclables, Yard Waste and Bulky Waste; additional Carts; holiday 1633 collection, safe driving and operations, as well as all other contract provisions. 1634 1635 The Contractor shall be responsible for ongoing training of existing and new employees. 1636 1637 10.6 Communication Plan 1638 Within 30 -days of approval of this Contract and by January 1 and July 1 of each year the Contract 1639 remains in effect, the Contractor shall submit a written Communication Plan to Augusta for review and 1640 approval. The Communication Plan shall identify key operations and administrative personnel and 1641 include the contacts' name, title, primary area of responsibility, immediate supervisor including his/her 1642 office, home and cellular telephone number, pager number and email addresses for work day and after 1643 hour contact. The Communication Plan and /or contact names shall be updated as changes are made, but in 1644 no event less than semi - annually. The Communication Plan shall be included as an Appendix to this 1645 Contract once completed and approved by Augusta. 1646 1647 SECTION 11 REPORTING REQUIREMENTS 1648 1649 11.1 Daily Communication/Reports 1650 In addition to communications requirements described throughout this Contract, the Contractor shall be 1651 responsible for providing, at a minimum, the following information and reports to Augusta on a daily I gB' basis: 1654 1. Listing of missed collections, or other problems remaining unresolved from the previous 1655 day and how they will effect today's operations. 1656 2. Listing of all confirmed, collected locations. 1657 3. Listing of all locations which were not collected which could include locations which 1658 were not out or available for service, services which were blocked, routes which did not get 1659 completed, or non - collected Solid Waste due to contract limits being exceeded. 1660 4. Responses to Requests for Service. 1661 5. Production data to include fuel usage, hours, and mileage. 1662 6. Roll -Out and Recyclables Cart repair needs identified by the Contractor. 1663 7. Street or alley repair needs identified by the Contractor. 1664 8. Other information as requested by Augusta. 1665 Page 35 of 74 1666 The information listed above shall be submitted in a format approved by Augusta. 1667 1668 Augusta and the Contractor shall meet on a monthly basis, or as often as deemed necessary by Augusta, to 1669 review and discuss any operational issues, Contractor's performance, and any other issues pertaining to 1670 services provided under this Agreement. 1671 1672 11.2 Monthly Reports 1673 The Contractor shall submit monthly reports via an electronic format acceptable to Augusta during the 1674 Contract Term commencing one (1) month after Contractor commences services. These reports shall be 1675 due by the 20th day of the month following the month for which the services were performed. Augusta 1676 may withhold up to twenty -five percent (25 %) of the latest monthly invoice until all items required in the 1677 report are submitted to Augusta. Augusta will pay the balance of the invoice after the required items are 1678 provided. At a minimum, the monthly report shall include: 1679 1. Deliver a trends report on the utilization and weights of the Recyclables collection 1680 program. 1681 2. Deliver a trends report on the utilization and weights of the Yard Waste collection 1682 program. 1683 3. Summary description of any property damage, including status and /or final 1684 disposition. 1685 4. A narrative description of any significant operational issues during the month. 1686 5. Required forms relating to section 11.6 of the Agreement. 1687 6. Other information as requested by Augusta. 1688 1689 11.3 Record Keeping, Accounting, and Auditing 1690 The Contractor shall keep and maintain complete and detailed records including, but not limited to the 1691 following: 1692 1. Records that provide the basis for the reports required under Section 12 including all matters 1693 affecting amounts payable by or to Augusta or the Contractor, 1694 2. Policies for required insurance, policy amendments, and all other related insurance 1695 documents, 1696 3. Accounting records and vouchers evidencing all costs, receipts, payments, and any other 1697 matter of accounting associated with the Contractor's performance in accordance with generally 1698 accepted accounting principles and 1699 4. Copies of bond documents for both payment and performance bonds. 1700 1701 11.3.1 Auditing 1702 The Contractor's books, records, and accounts shall accurately, fairly, and in reasonable detail 1703 reflect all Contractor's dealings and transactions, and shall contain sufficient data to enable those 1704 dealings and transactions to be audited in accordance with generally accepted governmental 1705 accounting and auditing standards. 1706 1707 Augusta, or its audit representative, shall have the right at any reasonable time to inspect, copy, 1708 and audit records relating to the services accounting records, vouchers, and their source 1709 documents which serve as the basis for costs, receipts, and payments. The said records shall be 1710 available for Augusta's inspection and audit for a period of three (3) years following the 1711 termination of this Agreement, and any extension of this Agreement and for such further periods 1712 as may be necessary to resolve any matters which may be pending at that time or any longer 1713 period required by applicable law. The Contractor shall make available at Contractor's Augusta 1714 offices any such records to Augusta upon request. 1715 Solid Waste & Recyclables Collection Augusta, GA Solid Waste & Recyclables Collection Augusta, GA Page 36 of 74 1716 11.3.2 Financial Condition 1717 The Contractor shall immediately notify Augusta should it become apparent that the Contractor 1718 is unable to pay its debts as they become due and payable or if there is an adverse change in the 1719 Contractor's financial condition. The Contractor shall, upon Augusta's request, provide to 1720 Augusta the Contractor's most recent audited financial statements or un- audited statements if the 1721 audited statements are not then available. 1722 11.4 Reliability of Reports 1723 The Contractor represents that all information the Contractor has provided or will provide to Augusta is 1724 true and correct and can be relied upon by Augusta. Any material false or misleading information or 1725 omission shall be just cause for Augusta to terminate this Agreement and/or pursue any other appropriate 1726 remedy. 11.5 Observation and Inspection 1729 Augusta, its representatives, and invitees shall have the right to observe and inspect operations at all 1730 times, provided it is conducted in such a manner so as to minimize interference with the Contractor's 1731 performance and operations. The inspection may review operating records for the current and previous 1732 contract years, and may consist of an inspection of the physical areas of operations and equipment with 1733 emphasis on contract compliance, safety and hazard mitigation. 1734 1735 Augusta, at its own expense, may at any commercially reasonable time inspect any and all records 1736 relating to the services performed to verify that the services are being performed in accordance with this 1737 Agreement. 1738 1739 Augusta's inspections shall not relieve the Contractor of any of its obligations herein or impose any 1740 liability upon Augusta. 1741 11.6 Local Small Business Language 1742 In accordance with Chapter 10B of the AUGUSTA, GA. CODE, Contractor expressly agrees to collect and 1743 maintain all records necessary to for Augusta, Georgia to evaluate the effectiveness of its Local Small 1744 Business Opportunity Program and to make such records available to Augusta, Georgia. The requirements 1745 of the Local Small Business Opportunity Program can be found at www.augustaga.gov. In accordance 1746 with AUGUSTA, GA. CODE § 1- 10- 129(d)(7), for all contracts where a local small business goal has been 1747 established, the contractor is required to provide local small business utilization reports. Contractor shall 1748 report to Augusta, Georgia the total dollars paid to each local small business on each contract, and shall 1749 provide such payment affidavits, regarding payment to subcontractors as may be requested by Augusta, 1750 Georgia. Such documents shall be in the format specified by the Director of minority and small business 1751 opportunities, and shall be submitted at such times as required by Augusta, Georgia. Failure to provide 1752 such reports within the time period specified by Augusta, Georgia shall entitle Augusta, Georgia to 1753 exercise any of the remedies set forth, including but not limited to, withholding payment from the 1754 contractor and/or collecting liquidated damages. 1755 1756 Contractor has agreed to a Local Small Business goal of twenty-five percent (25 %). In accordance with 1757 Augusta, GA. Code § 1- 10- 129(d)(7), Contractor will submit local small business utilization reports and 1758 any additionally required information as provided for in Appendix F 1759 1760 SECTION 12 - COMPENSATION 1761 1762 12.1 Basis and Method of Payment Page 37 of 74 1763 The Contractor shall offer the services described herein at the following rates beginning at the 1 igi commencement of the Contract Term: 1766 1767 1768 1769 1770 1771 1772 1773 1774 1775 1776 1777 1778 1779 1780 1781 1782 1783 1784 1785 Residential Unit Garba :e - Once ter week Rec clables - Once s er week Yard Waste - Once . er week Bulk Waste - Once . er week Rec din!, Perks $ 0.35 Desi nated Non - Residential Location Garba :e - Once . er week Rec clables - Once . er week Rec clin ! Perks $ 0.35 Unoccu s ied Location Yard Waste - Once . er week Bulk Waste - Once .er week Residential Unit Garba .te - Once 9 er week Rec clables - Once ser week Yard Waste - Once . er week Bulk Waste - Once ' er week Rec clin: Perks $ 0.35 Desi nated Non - Residential Location Garba:e - Once er week Rec clables - Once t er week Rec clin: Perks $ 0.35 Unoccu • ied Location Yard Waste - Once l er week Bulk Waste - Once , er week The listed unit price shall be adjusted annually for inflation beginning January 2015 in accordance with Section 12.3. 12.2 Number of Collection Points Augusta shall pay the Contractor monthly for all services rendered as defined by this Contract. Payment shall be based on the actual number of Residential Units, Designated Non - Residential Location(s) and Unoccupied Locations serviced as well as additional services as allowed by this Contract. Adjustments in the Residential Unit count, Designated Non - Residential Location count and Unoccupied Location(s) count shall be made each month. A unit shall be considered billable if the Residential Unit, Designated Non - Residential Location or Unoccupied Location had been receiving services for the majority of the month. After services have been rendered, a Residential Unit, Designated Non - Residential Location or Unoccupied Location will be removed from billing if services were not rendered for the majority of the month. 12.3 Inflation Factor - CPI Adjustment The Contractor shall be entitled to seventy percent (70 %) of the actual percentage change in the CPI (as hereinafter defined). Solid Waste & Recyclables Collection Augusta, GA Solid Waste & Recyclables Collection Augusta, GA 1786 The "CPI ". Means the Consumer Price Index for All Urban Consumers ( "CPI -U "), Atlanta, Georgia — 1787 Atlanta, Georgia, All Items, 1982 -1984 equals 100, published by the United States Department of Labor, 1788 Bureau of Labor Statistics ( "BLS "), or its successor. If BLS designates an index with a nes title or code 1789 number or table number as being the continuation of the index cited above, the new index will be used, or 1790 if no new index is designated, the most nearly compatible index shall be used. 1791 1792 12.3.1 General Conditions for Adjustments 1793 1794 a. The CPI Index percentage change will be determined from January P to December 31s 1795 of the previous year, with an implementation of any adjustment being made on January 1796 1 and every January 1S thereafter with the first adjustment starting in January of 2015. 1797 1798 b. The Contractor must notify Augusta in writing by April 30 of each year beginning in 1799 April of 2014, of the percentage of any rate adjustment as well as the new rates to be 1800 implemented as allowed under this section. If timely notice is not received by Augusta, 1801 no increase will be allowed for that year. 1802 1803 c. Should the CPI Index show a decrease, Augusta will automatically be entitled to a 1804 reduced cost up to the allowable limits as defined hereinafter. 1805 1806 d. In any event, the adjustment will be limited to a maximum increase or decrease of four 1807 percent (4 %) annually. 1808 12.4 Payment Reduction for Damages 1809 1810 Damage charges will be monitored monthly and reviewed with the Contractor each month. Augusta will 1811 deduct any damages owed Augusta from the next payment owed to the Contractor. If the contract is not 1812 extended or renewed in accordance with the contract conditions, Augusta will deduct any remaining 1813 damages owed Augusta from the last payment. However, in no event is Augusta prohibited from taking 1814 actions to collect any unpaid amount owed to Augusta. 1815 1816 12.5 Fuel 1817 Augusta shall provide CNG for use by the Contractors performing under this Agreement. The 1818 Contractors shall pay Augusta $4.00 per Diesel Gallon Equivalent (DGE) for vehicles operated under this 1819 Agreement. Augusta will provide monthly fuel usage to the Contractor and the cost of fuel will be 1820 credited to Augusta on the Contractor's monthly invoice. For non - contract vehicles operating on CNG 1821 (those not operating under this Agreement), Augusta may negotiate a CNG fuel price separate from this 1822 Agreement. 1823 12.5.1 Augusta shall be entitled to the same CPI adjustment as afforded the Contractor in 12.3. 1824 All of the same general conditions of adjustments shall apply with the exception that 1825 Augusta does not have to provide notice as required under 12.3.1 (b). 1826 12.5.2 The first price adjustment shall not go into effect until January 2015. 1827 12.5.3 In any event, the adjustment will be limited to a maximum increase or decrease of four 1828 percent (4 %) annually. 1829 12.5.4 Should the Contractor not receive an Adjustment, Augusta reserves the right to adjust the 1830 price of fuel. 1831 1832 1833 Page 38 of 74 Coverages Limits of Liability Workers' Compensation Statutory Employer's Liability $500,000 each accident limit $500,000 Disease Policy Limit $500,000 Each Employee Limit Contractors and lessees shall be responsible for workers' compensation insurance for subcontractors or sub lessees who directly or indirectly provide services or lease premise under the Augusta, Georgia's contract. General Liability $2,000,000 per accident $2,000,000 aggregate Excess Umbrella Policy $2,000,000 per accident Pollution Liability Insurance Automobile Bodily Injury and Property Damage Liability $1,000,000 per claims made basis. The Contractor needs to warrant any retroactive date applicable to coverage under the policy precedes the effective date of the contract. $1,000,000 per accident 1834 SECTION 13 - INSURANCE AND PERFORMANCE SURETY 1835 13.1 Coverages 1836 The Contractor shall at all times during the Agreement maintain in full force and effect General Liability 1837 and Workmen's Compensation Insurance. All insurance shall be by insurers reasonably acceptable to 1838 Augusta and be in full force and effect before commencement of work. 1839 13.2 Insurance Limits 1840 For the purpose of the Agreement, the Contractor shall carry the following types of insurance in at least 1841 the limits specified below: 1842 Solid Waste & Recyclables Collection Augusta, GA Page 39 of 74 1843 1844 As an alternative to the above, the Contractor may insure the above public liability and property 1845 coverages under a plan of self - insurance. The Contractor's parent corporation may provide the required 1846 coverages to certify that their program is funded to actuarial projected losses. 1847 13.3 Certificate of Insurance 1848 a. The Contractor agrees to furnish Augusta certificates of insurance or other evidence 1849 satisfactory to Augusta to the effect that such insurance has been procured and is in force. 1850 The certificates shall contain the following express obligations: 1851 1852 "This is to certify that the policies of insurance described herein have 1853 been issued to the named insured for which this certificate is executed 1854 and are in force at this time. In the event of cancellation of a policy 1855 affecting the certificate holder, thirty (30) days prior written notice will 1856 be given to the certificate holder." 1857 1858 b. It is agreed that the Contractor will be responsible for notifying Augusta of any material 1859 change in a policy. 1860 1861 c. The certificates shall also include Augusta as an additional insured. 1862 13.4 Special Requirements 1863 The following special conditions shall apply to the insurance coverage: Solid Waste & Recyclables Collection Augusta, GA Page 40 of 74 1864 a. Augusta is to be included as an additional insured on both the commercial general liability 1865 and business auto liability policies. The Contractor providing the automobile liability coverage 1866 must include all vehicles owned, leased, hired, non - owned, and the employee non -owned 1867 vehicles Personal Injury Protection (when applicable). 1868 b. Commercial General Liability. The Commercial General Liability required coverage is 1869 ISO CG0001 or a substitute form providing equivalent coverage. Coverage must include: 1870 • Premises and Operations 1871 • Personal Injury /Advertising Liability 1872 • Products/ Completed Operations 1873 • Liability assumed under an Insured Contract (including tort liability of another assumed 1874 in a business contract) 1875 • Independent Contractors 1876 c. Pollution Liability. Contractors shall provide pollution liability coverage to cover bodily 1877 injury; property damage, (including natural resource damage), cleanup costs, removal, storage, 1878 disposal, and or use of the pollutant; and defense, including costs and expenses incurred in the 1879 investigation, defense, or settlement of claims. Coverage shall apply to the sudden and gradual 1880 pollution conditions resulting from the escape of smoke vapors, fumes, acids, alkalis, toxic 1881 chemicals, liquids, or gases, natural gases, waste materials, or other irritants, contaminants or 1882 pollutants (including asbestos). The Contractor needs to warrant any retroactive date applicable 1883 to coverage under the policy precedes the effective date of the contract 1884 1885 d. Current, valid insurance policies meeting the requirements herein identified shall be 1886 maintained during the Contract Term. Renewal certificates shall be sent to Augusta 30 days prior 1887 to an expiration date. There shall also be a 30 -day notification to Augusta in the event of 1888 cancellation, modification of coverage, or reduction of aggregate limits below those required in 1889 Section 13.2. Certificates of insurance meeting the required insurance provisions shall be 1890 forwarded to Augusta. Wording on the certificate that states that no liability shall be 1891 imposed upon the company for failure to provide such notice is not acceptable. 1892 1893 e. It is agreed that the Contractor will be responsible for notifying Augusta of any material 1894 changes in a policy. 1895 1896 f. It shall be the Contractor's responsibility to ensure that all subcontractors comply with the 1897 same insurance requirements that the Contractor is required to meet. 1898 1899 g. All Certificates of Insurances shall be furnished on an ACORD form or equivalent as require 1900 by this contract. The certificates for each insurance policy are to be signed by a person 1901 authorized by that insurer to bind coverage on its behalf. 1902 13.5 Surety 1903 Page 41 of 74 1904 13.5.1 Performance Bond 1905 A performance bond and payment bond will be provided to Augusta prior of the execution of this 1906 Contract, the Contractor shall provide Augusta with a surety bond from a company rated A or better 1907 by A.M Best's Rating Service in an amount equal to 100% of the Contract's value. With each 1908 submittal of a bond, the Contractor shall furnish a current copy of the A.M Best's rating for the 1909 surety company providing the bonds. 1910 1911 For the first year, assume that Designated Collection Area 1 has 30,701, Designated Collection Area 1912 2 has 24,056 and Designated Collection Area 3 has 13,007 Residential Units. For each awarded 1913 Designated Collection area, take the number of assumed Residential Units and multiply by the 1914 Residential Unit rate in this Contract. 1915 1916 For each subsequent year, use the amount of the prior year's actual payments received from January 1917 1S through December 31S to establish the surety amount, in a form acceptable to Augusta, to ensure 1918 the performance of the Contractor. Updated bonds shall be received by Augusta no later than January 1919 31, for each subsequent year of the contract. The form and amount of this surety bond shall be 1920 reviewed annually and updated as may be required by Augusta upon 30 days written notice to the 1921 Contractor. 1922 1923 1924 1925 SECTION 14 - REPRESENTATIONS AND WARRANTIES 1926 1927 14.1 Representations and Warranties 1928 The Contractor represents and warranties satisfactory performance in accordance with this Contract as 1929 well as: 1930 a. Organization and Qualification. The Contractor is duly incorporated or otherwise legally 1931 organized and, validly existing and in good standing under the laws of the State of Georgia, 1932 and has all requisite power and authority to enter into and perform its obligations under this 1933 Contract. 1934 1935 b. Authority. 1936 1937 1. The Contractor has the authority to execute this Contract, to make the representations and 1938 warranties set forth in it and is appropriately skilled, organized and financially able to 1939 perform the obligations of Contractor under this Contract in accordance with its terms. 1940 1941 2. This Contract has been validly executed by the authorized representatives of the Contractor 1942 and constitutes a legally binding, enforceable obligation of Contractor. 1943 1944 c. Government Authorizations and Consents. The Contractor has or will obtain prior to the 1945 Effective Date such licenses, permits, and other authorizations from federal, state, and other 1946 governmental authorities, as are necessary for the performance of its obligations under this 1947 Contract. 1948 1949 d. Compliance with Laws. The Contractor is not in violation of any applicable law, ordinance 1950 or regulation, the consequence of which will or may materially affect Contractor's ability to 1951 perform its obligations under this Contract. The Contractor is not subject to any order or 1952 judgment of any court, tribunal, or governmental agency which could materially and Solid Waste & Recyclables Collection Augusta, GA Solid Waste & Recyclables Collection Augusta, GA Page 42 of 74 1953 adversely affects its operations or assets in the State of Georgia, or its ability to perform its 1954 obligations under this Contract. 1955 1956 e. Accuracy of Information. None of the representations or warranties in this Contract and none 1957 of the documents, statements, certificates or schedules furnished or to be furnished by 1958 Contractor pursuant hereto or in connection with the performance of the obligations 1959 contemplated under this Contract, contains or will contain any untrue statement of a material 1960 fact or omits or will omit to state a material fact necessary to make the statements of fact 1961 contained therein not misleading. 1962 1963 f Independent Examination. In accepting these responsibilities, the Contractor represents and 1964 affirms that it has made its own examination of all conditions, facilities, and properties 1965 affecting the performance of this Contract and of the quantity and expense of labor, 1966 equipment, materials needed, and of applicable taxes permits and laws. The Contractor 1967 affirms that within the Designated Collection Area, it is aware of the present placement of 1968 Roll -Out Carts and Recyclables Carts at the curb, alley, or Carry -Out Collection locations, 1969 and the present location of Carry-Out Collection customers. The Contractor represents and 1970 warranties that it is capable of continuing to collect Roll -Out Carts and Recyclable Carts from 1971 their present locations. 1972 1973 SECTION 15 - INDEMNITY 1974 1975 15.1 Indemnity 1976 The Contractor(s) shall defend, indemnify and save harmless Augusta and Augusta's officers, employees 1977 and agents from any and every claim and risk, and from all losses, damages, demands, suits, judgments 1978 and attorney fees, and other expenses of any kind (collectively "losses ") arising out of this Contract or the 1979 performance thereof; including but not limited to any personal injury, or death of any and all persons 1980 (including but not limited to the Contractor, its agents, employees, subcontractors and their successors 1981 and assignees, as well as Augusta or Augusta's agents and all third parties); and including any property 1982 damage of any kind, whether tangible or intangible, including loss of use resulting there from, in 1983 connection with or related to the negligent or willful act(s) or omissions of the Contractor or its 1984 subcontractor which were caused in whole or in part by the Contractor or its subcontractor while 1985 performing work under this Contract, or in connection with or related to (in whole or in part by reason of) 1986 the presence of the Contractor or its subcontractors or their property, employees or agents, upon or in 1987 proximity to the property of Augusta or any other property (upon which the Contractor is performing any 1988 work called for), except only those losses resulting solely from the negligence of Augusta. 1989 1990 SECTION 16 - DEFAULT AND TERMINATION 1991 1992 16.1 Default and Termination 1993 This section is independent, notwithstanding any other provisions of this Contract. The Contractor may 1994 be held in default of the Contract in the event the Contractor: 1995 1996 a. Fails to perform ninety percent (90 %) of the collections required by this Contract and 1997 appears, to Augusta, to have abandoned the work, or to be unable to resume collections 1998 within forty-eight (48) hours. 1999 2000 b. Has failed on any occasion of two (2) consecutive working days, in any year, or ten (10) 2001 days in a calendar year to perform the collections required by the Contract. 2002 Solid Waste & Recyclables Collection Augusta, GA Page 43 of 74 2003 c. Mixes Contract materials with materials collected from outside this Contract. 2004 2005 d. Fails to furnish and maintain a Performance and/or Payment Bond per Section 13. 2006 2007 e. Fails to furnish and maintain the Insurance requirements per Section 13. 2008 2009 f. Fails to be granted and/or receive prior written approval of a change of control or other 2010 provision as defined in Sections 20.3 and 20.4. 2011 2012 g. Fails to perform any material obligation of the Contractor under the terms of this 2013 Contract, and continuance of such failure after receiving written notice by Augusta 2014 specifying such failure, and Contractor's failure to cure the default or immediately 2015 initiate and diligently pursue reasonable action to cure such non - performance within the 2016 thirty (30) day period. 2017 2018 To initiate proceedings under this Section, Augusta shall give notice to the Contractor and its 2019 surety. Within 7 days, Contractor may demand a hearing at which the Contractor may show 2020 cause as to why it should not be declared in default or why it should be given the opportunity 2021 to cure said default. In the event the Contractor fails to show cause, to the reasonable 2022 satisfaction of Augusta, why the Contractor should not be declared to be in default of this 2023 Contract, Augusta may make a declaration of default. In evaluating whether to make such a 2024 declaration of default, Augusta may, in its sole discretion, consider the severity of the alleged 2025 violations, and the overall performance of the Contractor under the Contract. 2026 2027 In declaring the Contractor to have defaulted on the Contract, Augusta also may order the 2028 Contractor to discontinue further performance of work under the Contract and transfer the 2029 obligation to perform such work from the Contractor to the surety on the Contractor's 2030 performance bond and take any other action it deems advisable. 2031 2032 Under receipt of a notice that the work has been transferred to the surety without termination 2033 of the Contract, the surety shall take possession of all materials and equipment described in 2034 the most recent inventory submitted to Augusta, for the purpose of completing the work 2035 under the Contract, employ, by the Contract or otherwise, any person and/or all persons 2036 needed to perform the work; and provide materials and equipment required therefore. Such 2037 employment shall not relieve the surety of its obligations under the Contract of bond. If there 2038 is a transfer to the surety, payments shall be made to the surety or its agent for all work 2039 performed under the Contract subsequent to such transfer, in amounts equal to those that 2040 would have been made to the Contractor had it performed in the manner and to the extent of 2041 the surety's performance, and the Contractor shall have no claim upon the same. 2042 2043 In the event the surety on the Contractor's performance bond fails to assume or continue 2044 performance within two (2) days after its receipt of notice that the work has been transferred 2045 to such surety, the Contractor shall be deemed to have leased, subleased, or otherwise license 2046 Augusta to use all, or whatever portion is desired by Augusta, of the materials and equipment 2047 described on the most recent inventory submitted to Augusta pursuant to Section 6 hereof, for 2048 collection (and processing) purposes for a period of up to one (1) year following the date of 2049 the declaration of default by Augusta without requiring Augusta to execute any other 2050 document whatsoever to accomplish such lease, sublease, or license and without requiring 2051 Augusta to post any bond, pledge, deposit or other security for such equipment and materials, 2052 but upon the condition that Augusta pay for the equipment and materials actually used for 2053 such collection, a market rental that is no greater than (i) the monthly lease, in the event such Solid Waste & Recyclables Collection Augusta, GA Page 44 of 74 2054 property is leased by the Contractor, (ii) the periodic installment, in the event such property is 2055 being acquired under a purchase Contract, (iii) the periodic financing interest and principal, in 2056 the event such property is being acquired under a purchase Contract, or (iv) the financing 2057 arrangement; provided, that under no circumstances shall Augusta be liable during its use of 2058 such property for any arrearages, balloon payment, accrued interest, accelerated charges in 2059 the event of a default, or other extraordinary payment; nor shall the satisfaction thereof be a 2060 condition of Augusta's interim use of such property; provided, further, that such lease, sub - 2061 lease, or license shall be suspended the date the surety on the Contractor's bond or its agent 2062 accepts the transfer of work under the Contract. 2063 2064 In the event Augusta secures the performance of work under the Contract at a lesser cost than 2065 would have been payable to the Contractor had the Contractor performed the same, then 2066 Augusta shall retain such difference; but in the event such cost to Augusta is greater, the 2067 Contractor and its surety shall be liable for and pay the amount of such excess to Augusta. 2068 2069 All payments due the Contractor at the time of default, less amounts due Augusta from the 2070 Contractor, shall be applied by Augusta against damages suffered and expense incurred by 2071 Augusta to reason of such default, any excess shall be paid to the Contractor unless otherwise 2072 provided herein. 2073 2074 Notwithstanding the provisions of this Section, a delay or interruption in the performance of 2075 all or any part of the Contract resulting from causes beyond the Contractor's control, as 2076 defined in section 20.28, shall not be deemed to be a default and the rights and remedies of 2077 Augusta provided for herein shall be inapplicable; provided that all labor disputes as defined 2078 in section 20.28 hereof shall not be considered a cause beyond the Contractor's control as 2079 defined in section 20.28. 2080 2081 Augusta shall have the unilateral right to order in writing a temporary stopping of the work, 2082 or delaying performance that does not alter the scope, of the contract. 2083 2084 Augusta shall have the unilateral right to terminate this Contract in whole or in part for the 2085 convenience of Augusta, Georgia; provided however, 2086 2087 a. For the Contractor servicing Designated Collection Area 1, in the event that Augusta 2088 elects to terminate this Agreement, Augusta agrees to pay all costs associated with the 2089 CNG infrastructure at one hundred and five percent (105 %) of the then outstanding 2090 amount owed on the CNG infrastructure. The amount shall be calculated by dividing the 2091 total amount of money spent on the CNG infrastructure pursuant to Section 8.2.4, divided 2092 by 107 (months of the agreement) and multiplied by the remaining full months of the 2093 then terminated agreement. 2094 2095 b. For the Contractor servicing Designated Collection Area Two (2) and Designated 2096 Collection Area Three (3), in the event that Augusta elects to terminate the Agreement in 2097 the first 53 months of the agreement, Augusta agrees to pay all costs associated with the 2098 initial CNG infrastructure expense at one hundred and five percent (105 %) of the then 2099 outstanding amount owed on the CNG infrastructure. The amount shall be calculated by 2100 dividing the total amount of money spent on the CNG infrastructure pursuant to Section 2101 8.2.4, divided by 53 and multiplied by the remaining full months through the 53 month. 2102 2103 c. For the Contractor servicing Designated Collection Area Two (2) and Designated 2104 Collection Area Three (3), in the event that Augusta elects to terminate the Agreement in Solid Waste & Recyclables Collection Augusta, GA Page 45 of 74 2105 the last 54 months of the agreement, Augusta agrees to pay all costs associated with the 2106 second CNG expense at one hundred and five percent (105 %) of the then outstanding 2107 amount owed on the CNG infrastructure. The amount shall be calculated by dividing the 2108 total amount of money spent on the CNG infrastructure pursuant to Section 8.2.5, divided 2109 by 54 and multiplied by the remaining full months of the then terminated agreement. 2110 2111 d. In the event that Augusta terminates this contract for convenience, Augusta shall pay 2112 Contractor three months straight line depreciation on the collection vehicles operated 2113 under this agreement. A month of straight line depreciation shall be defined as the 2114 amount of money paid for the collection vehicles operating under this Agreement divided 2115 by 107 months. 2116 2117 SECTION 17 — COMMITMENT OF EQUIPMENT 2118 2119 1. Unless a replacement or substitute is provided, all vehicles, facilities, equipment and property 2120 identified in the Contractor's inventory under Section 6 for use in the performance of this 2121 Contract (called "such property") shall be available for use in collecting Refuse, Garbage, 2122 Yard Waste, Recyclables, White Goods, and Bulky Waste. When provided, this Section 2123 applies to the replacement and substitute. 2124 2125 2. For the duration of this Contract, any document (including a lease to or by the Contractor, 2126 financing Contract, acquisition over time, mortgage, or other instrument establishing a 2127 security interest) that encumbers or limits the Contractor's interest in such property shall: 2128 2129 a. Allow the surety on the Contractor's performance bond to take over the Contractor's 2130 obligations and to continue the use of the equipment in service for performance of the 2131 Contract; 2132 2133 b. Allow Augusta to take over the Contractor's obligations and to continue the use of the 2134 equipment in service for performance of the Contract; 2135 2136 c. Exempt Augusta from liability during its usage of such property for arrearages, balloon 2137 payments, accrued interest, accelerated charges on account of a default, or other 2138 extraordinary payments, and not make satisfaction thereof a condition of Augusta's 2139 interim usage; and 2140 2141 d. Forbare any foreclosure, trustee's sale or other dispossession of the Contractor's interest 2142 in such property without giving both Augusta and surety on the Contractor's performance 2143 bond sixty (60) days prior notice, and then make any termination of the Contractor's 2144 interest in such property pursuant to such action or the enforcement thereof subject to the 2145 requirement of Subsections a, b, and c of this section. 2146 2147 3. To assure compliance with this Section, the Contractor shall submit to Augusta for review 2148 and approval or disapproval prior to execution all contracts, leases, or other documents for 2149 acquisition of, or encumbering or limiting the Contractor's interest in, such property or for 2150 replacements thereof and any proposed agreement that would encumber or transfer any 2151 interest of the Contractor in such property before the Contractor's execution of such 2152 agreement. Augusta's approval shall not be unreasonably withheld. 2153 2154 SECTION 18 - AFFIRMATIVE ACTION AND NON - DISCRIMINATION SERVICE 2155 Solid Waste & Recyclables Collection Augusta, GA Page 46 of 74 2156 The Contractor shall not discriminate against any employee or applicant for employment because of race, 2157 religion, creed, color, sex, marital status, sexual orientation, political ideology, ancestry, national origin, 2158 or the presence of any sensory, mental, or physical handicap, unless based upon a bonafide occupational 2159 qualification. The Contractor will take affirmative action to ensure that applicants are employed, and that 2160 employees are treated during employment, without regard to their of race, religion, creed, color, sex, 2161 marital status, sexual orientation, political ideology, ancestry, national origin, or the presence of any 2162 sensory, mental, or physical handicap. Such action shall include, but not be limited to the following: 2163 employment, upgrading, promotion, demotion, transfer, recruitment or recruitment advertising, layoff or 2164 termination, rates of pay or other forms of compensation, and selection for training, including 2165 apprenticeship. The Contractor agrees to post in conspicuous places, available to employees and 2166 applicants for employment, notices are provided, setting forth the provisions of this non - discrimination 2167 clause. 2168 2169 The Contractor will not discriminate against any Customer or Augusta resident in the provision of service 2170 or quality of service on account of race, religion, creed, color, sex, marital status, sexual orientation, 2171 political ideology, ancestry, national origin, or the presence of any sensory, mental, or physical handicap, 2172 unless based upon a bona fide qualification to or for service. The Contractor shall provide the same good 2173 quality service throughout Augusta without regard to racial, ethnic, or cultural characteristics or relative 2174 standard of living of the neighborhood. 2175 2176 SECTION 19 — DRUG AND ALCOHOL FREE WORKPLACE 2177 2178 19.1 Drug and Alcohol Free Workplace 2179 Augusta is a drug -free workplace employer. The Contractor hereby certifies that it has or it will within 2180 thirty (30) days prior to the Start Date of the Contract: 2181 2182 a. Notify employees that the unlawful manufacture, distribution, dispensation, possession, or 2183 use of alcohol or a controlled substance is prohibited in the workplace and specifying actions 2184 that will be taken for violations of such prohibition; 2185 2186 b. Establish an alcohol and drug -free awareness program to inform employees about (i) the 2187 dangers of alcohol and drug abuse in the workplace, (ii) the Contractor's policy of 2188 maintaining an alcohol and drug -free workplace, (iii) any available alcohol and drug 2189 counseling, rehabilitation, and employee assistance programs, and (iv) the penalties that may 2190 be imposed upon employees for alcohol and drug abuse violations; 2191 2192 c. Notify each employee that as a condition of employment, the employee will (i) abide by the 2193 terms of the prohibition outlined above, and (ii) notify the Contractor of any alcohol or drug 2194 statute conviction for a violation occurring in the workplace, or that could affect the 2195 employees ability to perform their job, not later that five (5) days after such conviction; 2196 2197 d. Impose a sanction on, or requiring the satisfactory participation in an alcohol or drug 2198 counseling, rehabilitation or abuse program by, an employee convicted of an alcohol or drug 2199 crime; 2200 2201 e. Make a good faith effort to continue to maintain an alcohol and drug -free workplace for 2202 employees; and require any party to which it subcontracts any portion of the work under the 2203 Contract to comply with the above provisions. 2204 Solid Waste & Recyclables Collection Augusta, GA Page 47 of 74 2205 f. A false certification or the failure to comply with the above alcohol and drug -free workplace 2206 requirements during the performance of the Contract shall be grounds for suspension, 2207 termination or debarment. 2208 2209 g. The foregoing provisions will be inserted in all subcontracts for work covered by this 2210 Contract. 2211 2212 SECTION 20 - GENERAL PROVISIONS 2213 20.1 Taxes 2214 The Contractor shall promptly pay all taxes and license fees required by Augusta and by the State of 2215 Georgia. 2216 20.2 Permits 2217 The Contractor shall obtain all licenses and permits (other than the license and permit granted by the 2218 Agreement) required by Augusta, by the State of Georgia, or by the federal government. 2219 20.3 Non - Assignment; Subcontracting; Delegation of Duties 2220 Except for the subcontracting identified in the Contractor's proposal, the Contractor shall not assign or 2221 subcontract or transfer any of the work or delegate any of its duties under the Contract without the prior 2222 written approval of Augusta, which approval may be withheld in Augusta's sole discretion. 2223 Notwithstanding the foregoing, Augusta's approval shall not unreasonably be withheld if the Contractor 2224 proposes to assign or transfer this Contract to an affiliate of the Contractor or to Contractor's parent 2225 corporation, provided that Contractor can establish to the reasonable satisfaction of Augusta that (i) the 2226 assignee or transferee will operate the Contract in substantially the same manner as the Contractor, will 2227 use substantially the same management and collection personnel as Contractor, and possesses 2228 substantially the same financial capabilities as Contractor and (ii) the assignee or transferee is not 2229 affiliated in any way with the company that has a Contract for collection with Augusta for any portion of 2230 Augusta outside the Contractors current Designated Collection Area. 2231 2232 In the event of an assignment, subcontract, or delegation of duties, the Contractor shall remain responsible 2233 for the full and faithful performance of the Contract and the assignee, subcontractor, or other obligor shall 2234 also become responsible to Augusta for the satisfactory performance of the work assumed. Augusta may 2235 condition its approval upon the delivery by the assignee, subcontractor or other obligor of its covenant to 2236 Augusta to fully and faithfully complete the work or responsibility undertaken. 2237 2238 During the term of this Contract, the Contractor shall not have an ownership interest in any other 2239 company that has a Contract for residential collection with Augusta. 2240 2241 Should a Contractor sub - contract work under this contract, a sub - contract contract/agreement shall be 2242 generated in writing. This agreement shall at a minimum include the area to be serviced, the price that the 2243 sub - contractor shall be paid, and the required sections under this contract that flow through to a sub - 2244 contractor. A copy of said agreement(s) shall be provided to Augusta within fourteen (14) days of 2245 execution. 2246 2247 20.4 Change in Control 2248 In the event of a change in "Control" of the Contractor (as defined below), Augusta shall terminate the 2249 Contract for default unless Augusta has granted prior written approval. Such approval shall be at the sole 2250 discretion of Augusta. Any approval by Augusta for transfer of ownership or control shall be contingent 2251 upon the perspective controlling party becoming a signatory to the Contract and otherwise complying Page 48 of 74 2252 with the terms of the Contract. The Contractor shall notify Augusta within ten (10) days after it becomes 2253 aware that a change in Control will occur. As used in the Contract, the term "Control" shall mean the 2254 possession, direct or indirect of either; 2255 2256 a. The ownership of or ability to direct the voting of, as the case may be fifty one (51 %) or 2257 more of the equity interest, value or voting power of the Contractor; or 2258 2259 b. The power to direct or cause the direction of the management and policies of the 2260 Contractor whether through the ownership of voting securities, by Contract or otherwise. 2261 20.5 Laws and Regulations 2262 The Contractor shall conduct operations under this Agreement in compliance with all applicable laws, 2263 rules or standards. These shall include OSHA, EPA, EPD, Federal Highway Safety, as well as state and 2264 local rules, regulations, and practices. 2265 20.6 Governing Law; Forum; Venue 2266 The terms, conditions and provisions in the Request for Proposal may supplement the Contract between 2267 Augusta and the Contractor. The order of precedence will be the Contract, the RFP, the winning 2268 proposer's response and general law. This Agreement shall be governed under the laws of the State of 2269 Georgia. The appropriate forum for judicial interpretation of this Agreement and the sole venue for legal 2270 actions concerning this Contract shall be the Superior Courts of Richmond County Georgia. 2271 20.7 No Other Parties to Benefit 2272 This Agreement is for the benefit of the parties hereto and does not enlarge any party's liability to any 2273 third party. The provisions of this Agreement shall not be construed to create a higher standard of safety 2274 or care in any evidentiary sense with respect to third party claims. 2275 20.8 Appropriation of Funds 2276 This Agreement, and Augusta's payment obligation for succeeding fiscal periods shall be subject to the 2277 budget process, availability and appropriation of funds. In the event that Augusta does not appropriate 2278 funds, said agreement shall terminate as required by statute. 2279 20.9 Headings 2280 The headings of the paragraphs and subparagraphs shall not be interpreted as a limitation upon the 2281 language contained therein. 2282 20.10 Severability 2283 Should any term, provision, condition, or other portion of this Contract or its application be held to be 2284 inoperative, invalid, or unenforceable, and the remainder of the Contract still fulfills its purposes, the 2285 remainder of this Contract or its application in other circumstances shall not be affected thereby and shall 2286 continue in force and effect. 2287 20.11 Indulgences Not Waivers 2288 A waiver of any breach of any provision of the Agreement shall not constitute or operate as a waiver of 2289 any breach of such provision or any other provision, nor shall any failure to enforce any provision hereof 2290 operate as a waiver of such provision. 2291 20.12 Modifications and Waiver Solid Waste & Recyclables Collection Augusta, GA Page 49 of 74 2292 The parties must mutually agree upon any changes in the Agreement and must be incorporated by written 2293 amendments to the Agreement. The Augusta Administrator or their designee shall have the authority to 2294 amend the Agreement on behalf of Augusta. 2295 2296 This Agreement constitutes the entire agreement of the parties regarding the subject matter hereof and 2297 may be amended or modified only by a written agreement signed by both parties. 2298 20.13 Independent Contractor 2299 The Contractor and Augusta agree that the Contractor is an independent contractor and not an employee 2300 nor agent of Augusta. The Contractor shall have exclusive control of and the exclusive right to control the 2301 details of the services and work performed, and such action does not create a partnership, agency, joint 2302 venture or other similar relationship between Augusta and the Contractor. 2303 2304 The Contractor agrees that it will not represent to anyone that its relationship with Augusta is other than 2305 that of an independent contractor, and Augusta and the Contractor may so inform any parties with whom 2306 they deal and may take any other responsible steps to carry out the intent of this section. The Contractor 2307 shall be fully and solely responsible for its own acts and omissions and those of its employees, officers, 2308 agents, and subcontractors. 2309 2310 20.14 Notices 2311 Any notice required herein shall be given by certified mail to: 2312 2313 For Augusta: 2314 2315 Fred Russell 2316 Administrator 2317 530 Greene Street, Room 802 2318 Augusta, Georgia 30901 2319 2320 2321 Mark Johnson 2322 Director of Solid Waste 2323 Augusta, Georgia 2324 4330 Deans Bridge Road 2325 Blythe, GA 30805 2326 Telephone: 706 -592 -3201 2327 2328 2329 Lori Videtto 2330 Deputy Director of Solid Waste 2331 Augusta, Georgia 2332 4330 Deans Bridge Road 2333 Blythe, GA 30805 2334 Telephone: 706 -592 -3206 2335 2336 For Inland Services: 2337 Robert A. Smith 2338 President 2339 Inland Services Corporation Solid Waste & Recyclables Collection Augusta, GA Page 50 of 74 2340 8404 E. Gore Blvd. 2341 Lawton, OK 73501 2342 580- 353 -4556 2343 580- 353 -4557 fax 2344 ras @inlandservice.com 2345 2346 Monty Davison 2347 Chief Financial Officer 2348 Inland Service Corporation 2349 8404 E. Gore Blvd. 2350 Lawton, OK 73501 2351 580- 353 -4556 2352 580- 353 -4557 fax 2353 956- 346 -5016 mobile 2354 Monty.davison @inlandservice.com 2355 2356 For Advanced Disposal: 2357 2358 Wally Hall 2359 President & Chief Operating Officer 2360 7915 Baymeadows Way, Suite 300 2361 Duval County, Jacksonville, FL 32256 2362 904 - 737 -7900 2363 904 - 636 -0699 fax 2364 2365 Charlie Gray 2366 Regional Vice President 2367 8880 Old Federal Road 2368 Ball Ground, GA 30107 2369 678 - 238 -7374 2370 706 - 760 -4471 fax 2371 2372 Bobby Williams 2373 Assistant Regional Vice President 2374 5734 Columbia Road 2375 Grovetown, GA 30813 2376 678 - 994 -5939 2377 706 - 760 -4471 fax 2378 2379 20.15 Exclusive Agreement 2380 The Contractor is granted an exclusive Agreement to provide Garbage, Recyclables, Yard Waste and 2381 Bulky Waste collection services, as described herein, within the Designated Service Area. Augusta 2382 intends to Contract ONLY with the Contractor for routine collection services as described herein. In the 2383 event of an emergency declared by the appropriate governmental authorities, an event of Force Majeure 2384 or breach of this Agreement by the Contractor, Augusta may provide alternative collection services. 2385 20.16 Dispute Settlement 2386 Any claim, dispute, or other matter concerning the performance of the Contractor shall initially be 2387 referred to the Environmental Services Director in writing, for a decision. Such decision shall be rendered 2388 within thirty (30) days in writing, following the final presentation by the Contractor of evidence or Solid Waste & Recyclables Collection Augusta, GA Solid Waste & Recyclables Collection Augusta, GA Page 51 of 74 2389 argument relative to such claim, dispute, or matter. The decision of the Director may be appealed to 2390 Augusta's Administrator or his designee, in writing, within fifteen (15) days from the date of the 2391 Director's decision. Augusta's Administrator must render a written decision to the Contractor within thirty 2392 (30) days from the date of the appeal. The decision of the Administrator shall be subject to formal 2393 mediation between the parties. The cost of mediation shall be shared equally by the parties. If mediation 2394 is not successful, either party may bring an action in a court of appropriate venue. In the event of any 2395 litigation between the parties, each party shall pay their own attorney fees and despite who is the 2396 prevailing party, neither party shall be entitled to reimbursement of attorney's fees in any litigation 2397 between the parties. 2398 20.17 Augusta Not Liable for Delays 2399 It is further expressly agreed that in no event shall Augusta be liable for or responsible to the Contractor 2400 for or because of any stoppages or delay in the work herein provided for by injunction or other legal or 2401 equitable proceedings or due to any delay for any cause over which Augusta has insufficient control to 2402 cause a different result. 2403 2404 20.18 Contractor Will Not Sell or Disclose Data 2405 The Contractor will treat as confidential information, all data in connection with the Contract. Augusta 2406 data processed by the Contractor shall remain the exclusive property of Augusta. The Contractor will not 2407 reproduce, copy, duplicate, disclose or in any way treat the data supplied by Augusta in any manner 2408 except as contemplated by this Contract. 2409 2410 20.19 No Publicity 2411 No advertising, sales promotion or other materials of the Contractor or its agents or representatives may 2412 be distributed to Customers without prior written approval of Augusta. The Contractor, its agents or 2413 representatives shall not reference this Contract or Augusta in any manner without the prior written 2414 consent of Augusta. 2415 2416 20.20 Contract Rights 2417 2418 1. ` The parties reserve the right to amend this Contract from time to time by mutual agreement in 2419 writing. 2420 2421 2. Rights under this contract are cumulative, and in addition to rights existing at common law. 2422 2423 3. Payment by Augusta and performance by the contractor do not waive their Contractual rights. 2424 2425 4. Failure by either party on any occasion to exercise a Contractual right shall not forfeit or 2426 waive the right to exercise the right of another occasion. The use of one remedy does not 2427 exclude or waive the right to use another. 2428 2429 20.21 Open Records Act 2430 2431 Contractor acknowledges that Augusta records including this Contract are subject to Georgia's Open 2432 Records Act. 2433 2434 20.22 Interpretation 2435 2436 1. This Contract shall be interpreted as a whole and to carry out its purpose. This Contract is an 2437 integrated document and contains all the promises of the parties; no earlier oral 2438 understandings modify its provisions. 2439 2440 2. Captions are for convenient reference only. A caption does not limit the scope or add 2441 commentary to the text. 2442 2443 20.23 Law; Venue 2444 2445 The laws of the State of Georgia shall govern the validity, construction and effect of this Contract. The 2446 venue for any claims, litigation or causes of action between the parties shall be in the Superior Court of 2447 Richmond County, Georgia. 2448 2449 20.24 Discretionary Waiver of Right to a Jury Trial 2450 2451 The Contractor and Augusta may waive all rights to have a trial by jury in any action, proceeding, claim, 2452 or counterclaim brought by either of them against the other on any matter whatsoever arising out of or in 2453 any way related to or connected with the Contract. 2454 2455 20.25 Specific Performance and Injunctive Relief 2456 2457 The Contractor agrees that the services are critical to Augusta's operation and that monetary damages are 2458 not an adequate remedy for the Contractors failure to provide services as required by the Contract, nor 2459 could damages be the equivalent of the performance of such obligation. Accordingly, the Contractor 2460 hereby consents to an order granting specific performance of such obligations of the Contractor in a court 2461 of competent jurisdiction within the State of Georgia. The Contractor further agrees that a failure by it to 2462 perform the services in the manner required by the Contract will entitle Augusta to injunctive relief. 2463 2464 20.26 Severability 2465 2466 Should any term, provision, condition, or other portion of this Contract or its application be held to be 2467 inoperative, invalid, or unenforceable, and the remainder of the Contract still fulfills its purposes, the 2468 remainder of this Contract or its application in other circumstances shall not be affected thereby and shall 2469 continue in force and effect. 2470 2471 20.27 Interest of the Parties 2472 2473 The Contractor covenants that its officers, employees and shareholders have no interest and shall not 2474 acquire any interest, direct or indirect, which would conflict in any manner of degree with the 2475 performance of services required under the Contract. 2476 2477 2478 20.28 Force Majeure 2479 2480 1. The Contractor shall not be liable for any failure or delay in the performance of its 2481 obligations pursuant to this Contract (and such failure or delay shall not be deemed a default 2482 of this Contract or grounds for termination hereunder if all of the following conditions are 2483 satisfied: 2484 2485 a. If such failure or delay 2486 2487 i. could not have been prevented by reasonable precaution, and 2488 Solid Waste & Recyclables Collection Augusta, GA Page 52 of 74 Solid Waste & Recyclables Collection Augusta, GA Page 53 of 74 2489 ii. cannot reasonably be circumvented by the non - performing party through the use of 2490 alternate sources, work around plans, or other means, and 2491 2492 b. If and to the extent such failure or delay is caused, directly or indirectly by fire, flood, 2493 hurricanes, earthquakes, storms, lightning, epidemic, war, riot, civil disturbance, 2494 sabotage, and governmental actions. 2495 2496 2. Upon the occurrence of an event which satisfies all of the conditions set forth above, the 2497 Contractor shall be excused from any further performance of those obligations pursuant to 2498 this Contract affected by the Force Majeure for as long as; 2499 2500 a. Such Force Majeure event continues and, 2501 2502 b. The Contractor continues to use commercially reasonable efforts to recommence 2503 performance whenever and to whatever extent possible without delay. 2504 2505 3. Upon the occurrence of a Force Majeure event, the Contractor shall immediately notify 2506 Augusta by telephone and confirmed in writing within two (2) days of the occurrence of a 2507 Force Majeure and shall describe in reasonable detail the nature of the Force Majeure. If any 2508 Force Majeure prevents the Contractor from performing its obligations for more than five (5) 2509 days, Augusta may terminate this Contract. 2510 2511 4. Strikes, slow downs, walkouts, lockouts and individual disputes are not excused under this 2512 provision. 2513 2514 5. Augusta may grant variances in routes, schedules and materials collected as are reasonably 2515 required and in the best interest of Augusta. 2516 2517 6. Augusta may negotiate with the Contractor fees for any additional work which the Contractor 2518 may agree to perform in the event of a disaster. 2519 2520 20.29 E Verify 2521 2522 All contractors and subcontractors entering into contracts with Augusta, Georgia for the physical 2523 performance of services shall be required to execute an Affidavit verifying its compliance with O.C.G.A. 2524 § 13 10 - 91, stating affirmatively that the individual, firm, or corporation which is contracting with 2525 Augusta, Georgia has registered with and is participating in a federal work authorization program. All 2526 contractors and subcontractors must provide their E -Ver fy number and must be in compliance with the 2527 electronic verification of work authorized programs operated by the United States Department of 2528 Homeland Security or any equivalent federal work authorization program operated by the United States 2529 Department of Homeland Security to verify information of newly hired employees, pursuant to the 2530 Immigration Reform and Control Act of 1986 (IRCA), P.L. 99 -603, in accordance with the applicability 2531 provisions and deadlines established in O.C.G.A. § 13 -10 -91 and shall continue to use the federal 2532 authorization program throughout the contract term. All contractors shall further agree that, should it 2533 employ or contract with any subcontractor(s) in connection with the physical performance of services 2534 pursuant to its contract with Augusta, Georgia the contractor will secure from such subcontractor(s) each 2535 subcontractor's E -Verb number as evidence of verification of compliance with O.C.G.A. § 13 -10 -91 on 2536 the subcontractor affidavit provided in Rule 300- 10- 01 -.08 or a substantially similar form. All contractors 2537 shall further agree to maintain records of such compliance and provide a copy of each such verification to 2538 Augusta, Georgia at the time the subcontractor(s) is retained to perform such physical services 2539 2540 2541 "Contractor acknowledges that this contract and any changes to it by amendment, modification, 2542 change order or other similar document may have required or may require the legislative 2543 authorization of the Board of Commissioners and approval of the Mayor. Under Georgia law, 2544 Contractor is deemed to possess knowledge concerning Augusta, Georgia's ability to assume 2545 contractual obligations and the consequences of Contractor's provision of goods or services to 2546 Augusta, Georgia under an unauthorized contract, amendment, modification, change order or 2547 other similar document, including the possibility that the Contractor may be precluded from 2548 recovering payment for such unauthorized goods or services. Accordingly, Contractor agrees 2549 that if it provides goods or services to Augusta, Georgia under a contract that has not received 2550 proper legislative authorization or if the Contractor provides goods or services to Augusta, 2551 Georgia in excess of the any contractually authorized goods or services, as required by Augusta, 2552 Georgia's Charter and Code, Augusta, Georgia may withhold payment for any unauthorized 2553 goods or services provided by Contractor. Contractor assumes all risk of non - payment for the 2554 provision of any unauthorized goods or services to Augusta, Georgia, and it waives all claims to 2555 payment or to other remedies for the provision of any unauthorized goods or services to 2556 Augusta, Georgia, however characterized, including, without limitation, all remedies at law or 2557 equity." This acknowledgement shall be a mandatory provision in all Augusta, Georgia contracts 2558 for goods and services, except revenue producing contracts 2559 2560 SIGNATURES ON FOLLOWING PAGE 2561 Solid Waste & Recyclables Collection Augusta, GA Page 54 of 74 2562 IN WITNESS HEREOF, the parties hereto have caused this Agreement to be executed by 2563 duly authorized officers on this the day of , 20 . 2564 2565 2566 BY: 2567 2568 Augusta, Georgia 2569 2570 2571 2572 As its M me' v,, 2573 AA 2574 C. /t / n 2575 tst � 2576{ 2571 2578 2579 2580 2581 The foregoing contract is hereby executed by the below - listed parties: 2582 2583 2584 2585 B 2586 2587 As its: 2588 2589 2590 2591 Sworn to and subscribed before me on this244ch day of Cont R ee -- s /o6`' 2592 2593 W 1,G 2594 Notary Public 2595 �� 4 2596 My Commission Expires: 2597 MARA GILL 2598 aotgR� Notify Pubic BMW of Waiming the Con mowers My Commbdon.xpvw 71/07/2014 Solid Waste & Recyclables Collection Augusta, GA , 20(x. Page 55 of 74 2599 2600 2601 2602 2603 2604 2605 2606 2607 2608 2609 2610 2611 2612 2613 Solid Waste & Recyclables Collection Augusta, GA APPENDIX A Designated Collection Area Map(s) Page 56 of 74 2614 Proposed Service Area Hauler Map Seperated Gordon Hwy & Peach Orchard Rd Legend rare 1 Pan z Part-3 + 24056 Residential Parcels 20 Commercial Parcels 3273 Vacant Parcels Solid Waste & Recyclables Collection Augusta, GA 30701 Residential Parcels 44 Comercial Parcels 3795 Vacant Parcels Page 57 of 74 13007 Residential Parcels 25 Commercial Parcels 2977 Vacant Parcels 2615 2616 2617 2618 2619 2620 2621 2622 Solid Waste & Recyclables Collection Augusta, GA APPENDIX B Monthly Performance Summary Page 58 of 74 KEY PERFORMANCE AREAS UNITS OBSERVED UNITS PENALIZED NOTES Number of Requests for Services Number of Valid Misses Number of Requests for Services not collected within specific timeframe Number of Courtesy Collections Number of Service Complaints Number of Repeat Collection Misses Number of Area Misses Property Damage /Claims Container (Damage /Loss) Roll Out Container /Bin Placement Leaks & Spills Littering Mixed Loads Emergency Unload Cleanup Deliver Recycling to Landfill 2623 MONTHLY PERFORMANCE SUMMARY Solid Waste & Recyclables Collection Augusta, GA Liquidated Damages: $ Page 59 of 74 Summa of Dama • for Perfo Ct a Ord Per Route • Dail Occurrence Emergency Unload Cleanup For each 2 -hr delay in clean -up A • usta • rovided clean -u • each each each TOTAL [5.31 TED [5.4.2] $100 $5,000. .4.1] . 2 000 APPENDIX D Recycling I Perks Waste Diversion through Incentivized Recycling April 25, 2012 Overview City of Augusta you recycle. we reward. Proposal for Incentive Based Rewards Program for Advanced Disposal for the city of Augusta, Georgia. Recycling Perks partners with municipalities, haulers and local businesses to improve and enhance residential curbside recycling while supporting the local economy. Recycling Perks provides residents and cities with a unique incentive based recycling rewards program that includes reward program management, community outreach and marketing, as well as measurement and performance tracking. The Recycling Perks program will be heavily weighted towards local businesses to help drive local revenue and increase program participation. Recycling Perks will work with the city and hauler to implement an Incentive based Recycling Rewards program. The incentive based recycling program will be implemented city wide and participating residents will be rewarded for their recycling efforts. Participation will be tracked using Radio Frequency Identification (RFID) tags which will be provided by the city. Recycling will be collected from a residents recycling container and will be dumped into the collection vehicle. Each container will have a RFID tag affixed, allowing us to compile data on which home's recycling containers have been collected. Technical Plan Recycling Perks will work with Hauler to establish RFID technology data capturing. The RFID data will be delivered to Recycling Perks through an active data feed containing collection records and addresses within the program. The Recycling Perks system records participation and awards points for each collection. Each collection period, participating households will receive points for their participation. Recycling Perks Program utilizes an exclusive website area for each city. The Recycling Perks platform allows residents to view content that is specifically for Augusta residents. Customer Service and Reward Fulfillment Recycling Perks points are used to claim Rewards offered by Local Reward Partners. Residents can obtain their rewards online, print immediately and redeem the rewards with the local business offering a reward. Recycling Perks will consult with local businesses to offer free reward content on Recycling Perks and will procure all reward offerings. Recycling Perks will maintain a Customer Service Department to answer resident's questions relating to the incentive program by phone or email. The privacy of all residents will be protected and managed in accordance with State and Federal regulations. Costs • $0.35 per household /month for length of contract. • A one month activation fee is required prior to contract launch. Contractor will provide the following: • RFID technology on all Collection Vehicles and Containers. • Maintain RFID Software to provide collection data reports in real time through a data feed directly to Recycling Perks. • Provide a list of container deliveries identifying residential address, container serial number, RFID number, route, zip code and ongoing updates relating to new, moved or replaced containers within the program. • A willingness to participate in community events that will promote the Perks program. • Introduction Letter to all residents announcing the program. Recycling Perks to provide the following: • Timely awarding of Recycling Perks points for all approved containers collected by hauler. • Pricing is not affected by the size or type of container collected. • Participation is recorded automatically and the Recycling Perks Program awards points automatically upon the collection of each container. • RFID technology is used to automatically identify each resident's participation, each day. • Recycling Perks points will be calculated and distributed based on the participation of the household. Weight per individual household will not be used in determining points. • Businesses in Augusta will be offered the opportunity to be a Reward Partner free of charge. • Recycling Perks points do not expire. • Recycling Perks will be available for all residents prior to the first collection day. • Recycling Perks provides a dedicated, toll free number and customer service team specific for each municipality offering incentives through Recycling Perks. • Pricing for Recycling Perks is unaffected by the contractors choice of container. • Recycling Perks will hire and manage a Municipal Market Manger as the single point of contact for all aspects of the incentive program in Augusta. • Recycling Perks will also initiate a local charity campaign designed to give back to the community based on the success and viability of our rewards program. The communication plan shall consist of the following Contractor contract information for Contractor staff. These staff shall be available as per the provisions above. For the Contractor: Title: Office Phone: Cellular Phone: Email: Title: Office Phone: Cellular Phone: Email: Title: Office Phone: Cellular Phone: Email: Title: Office Phone: Cellular Phone: Email: District Manager Emergency Contact Operations Manager Customer Service /Dispatch APPENDIX E Communications Plan ATTACHMENT B: First -Tier Subcontractor, Sub - Consultant, Supplier Information Form PRIME CONTRACT/PURCHASE ORDER TITLE (IF ANY): PRIME CONTRACT/PURCHASE ORDER NUMBER (OR ITEM #): START DATE: APPROXIMATE COMPLETION DATE: Please provide the following information for EACH FIRST -TIER SUBCONTRACTOR, SUB - CONSULTANT, OR SUPPLIER THAT PROVIDED GOODS AND /OR PERFORMED SERVICES ON THIS CONTRACT OR PURCHASE ORDER. Number of subcontractor lines must match the total number of first -tier subcontractors indicated in the last line of Attachment A (include Additional Pages if Necessary) PAGE OF 'RIME CONTRACT/PURCHASE ORDER TITLE (IF ANY): PRIME CONTRACT/PURCHASE ORDER NUMBER (OR ITEM #): START DATE: APPROXIMATE COMPLETION DATE: Please provide the following information for EACH FIRST -TIER SUBCONTRACTOR, SUB - CONSULTANT, OR SUPPLIER THAT PROVIDED GOODS AND /OR PERFORMED SERVICES ON THIS CONTRACT OR PURCHASE ORDER. Number of subcontractor lines must match the total number of first -tier subcontractors indicated in the last line of Attachment A (include Additional Pages if Necessary) APPENDIX F AUGUSTA- RICHMOND COUNTY - LOCAL SMALL BUSINESS OPPORTUNITY PROGRAM MONTHLY SUBCONTRACTOR/SUPPLIER UTILIZATION REPORT List all subcontractors/suppliers, including lower tiers, to be used on this project. PROJECT NO. PROJECT NAME REPORT PERIOD FROM UTILIZATION ° lo A 1 1 Ac:HIVItN 1 E3: t'Irst -1 ler suDcontractor, bua- c:onsuttant, ,uppnt. TO , 20 PAY REQUEST AMOUNT PROPOSED LSB PAGE OF BASE BID $ RIME CONTRACT/PURCHASE ORDER TITLE (IF ANY): PRIME CONTRACT/PURCHASE ORDER NUMBER (OR ITEM #): START DATE: CONTRACTOR: AUTHORIZED SIGNATURE PAY REQUEST NO. MI IMVnIVIGI i D: r1151, 1ICf JuuGU11udIGW1,.7uu VUIISUtWllt, APPROXIMATE COMPLETION DATE: Please provide the following information for EACH FIRST -TIER SUBCONTRACTOR, SUB - CONSULTANT, OR SUPPLIER THAT PROVIDED GOODS AND /OR PERFORMED SERVICES ON THIS CONTRACT OR PURCHASE ORDER. Number of subcontractor lines must match the total number of first -tier subcontractors indicated in the last line of Attachment A (include Additional Pages if Necessary) TOTALS PERCENTAGE OF TOTAL CONTRACT COMPLETED TO DATE hid is awarded. uestions: Contact Ms. Yvonne Gentry — Office. (706) 821 -2406 or Fax: (706) 821 -4228 PAGE OF 0 Total LSB% DATE 0 0 - Line No. Business Name Address City State Zip Telephone Contact Person/Title Total Award Amount (in dollars) Total Amount Paid (in dollars) Owner(s) Race/Ethnicity Owner(s) Gender Brief Description of Work Performed Line No. Business Name Address City State Zip Telephone Contact Person/Title Total Award Amount (in dollars) Total Amount Paid (in dollars) Owner(s) Race/Ethnicity Owner(s) Gender Brief Description of Work Performed ATTACHMENT B: First - Tier Subcontractor, Sub - Consultant, Supplier Information Form (Continued) PRIME CONTRACT/PURCHASE ORDER TITLE (IF ANY): PRIME CONTRACT/PURCHASE ORDER NUMBER (OR ITEM #): START DATE: APPROXIMATE COMPLETION DATE: Please provide the following information for EACH FIRST -TIER SUBCONTRACTOR, SUB- CONSULTANT, OR SUPPLIER THAT PROVIDED GOODS AND /OR PERFORMED SERVICES ON THIS CONTRACT OR PURCHASE ORDER. Number of subcontractor lines must match the total number of first -tier subcontractors indicated in the last line of Attachment A (include Additional Pages if Necessary) Business Owner(s) Primary Race /Ethnicity (White, Black, Hispanic, Asian, Native American, or Other): Business Owner(s) Primary Gender (Male or Female): Total No. of First -Tier Subcontractors /Sub - consultants /Suppliers on this Contract: (This number should match the number of entries on Attachment B) PAGE OF Line No. Business Name Address City State Zip Telephone Contact Person/Title Total Award Amount (in dollars) Total Amount Paid (in dollars) Owner(s) Race/Ethnicity Owner(s) Gender Brief Description of Work Performed Line No. Business Name Address City State Zip Telephone Contact Person/Title Total Award Amount (in dollars) Total Amount Paid (in dollars) Owner(s) Race/Ethnicity Owner(s) Gender Brief Description of Work Performed Line No. Business Name Address City State Zip Telephone Contact Person/Title Total Award Amount (in Total Amount Paid (in Owner(s) Race/Ethnicity Owner(s) Brief Description of Work Performed START DATE: R 1 t AtrruuvICN I CS: rir5i I iCr OUIJ U1ILF dGWr, auu �.unsu�ta��t, wuF+Er.. RIME CONTRACT/PURCHASE ORDER TITLE (IF ANY): PRIME CONTRACT/PURCHASE ORDER NUMBER (OR ITEM #): APPROXIMATE COMPLETION DATE: Please provide the following information for EACH FIRST -TIER SUBCONTRACTOR, SUB- CONSULTANT, OR SUPPLIER THAT PROVIDED GOODS AND /OR PERFORMED SERVICES ON THIS CONTRACT OR PURCHASE ORDER. Number of subcontractor lines must match the total number of first -tier subcontractors indicated in the last line of Attachment A (include Additional Pages if Necessary) PAGE OF Line No. Business Name Address City State Zip Telephone Contact Person/Title Total Award Amount (in dollars) Total Amount Paid (in dollars) Owner(s) Race /Ethnicity Owner(s) Gender Brief Description of Work Performed Line No. Business Name Address City State Zip Telephone Contact Person/Title Total Award Amount (in dollars) Total Amount Paid (in dollars) Owner(s) Race/Ethnicity Owner(s) Gender Brief Description of Work Performed ATTACHMENT B: First - Tier Subcontractor, Sub - Consultant, Supplies PRIME CONTRACT/PURCHASE ORDER TITLE (IF ANY): PRIME CONTRACT/PURCHASE ORDER NUMBER (OR ITEM #): START DATE: APPROXIMATE COMPLETION DATE: Please provide the following information for EACH FIRST -TIER SUBCONTRACTOR, SUB - CONSULTANT, OR SUPPLIER THAT PROVIDED GOODS AND /OR PERFORMED SERVICES ON THIS CONTRACT OR PURCHASE ORDER. Number of subcontractor lines must match the total number of first -tier subcontractors indicated in the last line of Attachment A (include Additional Pages if Necessary) dollars) dollars) Gender PAGE OF Line No Business Name Address City State Zip Telephone Contact Person/Title Total Award dollars) Amount (in Total Amount ) a id (in Owner(s) Race/Ethnicity Gender) Brief Description of Work Performed Line No. Business Name Address City State Zip Telephone Contact Person/Title Total Award Amount (in dollars) Total Amount Paid (in dollars) Owner(s) Race/Ethnicity Owner(s) Gender Brief Description of Work Performed Line No. Business Name Address City State Zip Telephone Contact Person/Title Total Award Amount (in Total Amount Paid (in Owner(s) Race/Ethnicity Owner(s) Brief Description of Work Performed tIME CONTRACT/PURCHASE ORDER TITLE (IF ANY): 'RIME CONTRACT/PURCHASE ORDER NUMBER (OR ITEM #): START DATE: APPROXIMATE COMPLETION DATE: Please provide the following information for EACH FIRST -TIER SUBCONTRACTOR, SUB - CONSULTANT, OR SUPPLIER THAT PROVIDED GOODS AND /OR PERFORMED SERVICES ON THIS CONTRACT OR PURCHASE ORDER. Number of subcontractor lines must match the total number of first -tier subcontractors indicated in the last line of Attachment A (include Additional Pages if Necessary) PAGE OF ATTACHMENT B: First -Tier Subcontractor, Sub - Consultant, Supplier Information Form (Continued) PRIME CONTRACT/PURCHASE ORDER TITLE (IF ANY): PRIME CONTRACT/PURCHASE ORDER NUMBER (OR ITEM #): START DATE: APPROXIMATE COMPLETION DATE: Please provide the following information for EACH FIRST -TIER SUBCONTRACTOR, SUB - CONSULTANT, OR SUPPLIER THAT PROVIDED GOODS AND /OR PERFORMED SERVICES ON THIS CONTRACT OR PURCHASE ORDER. Number of subcontractor lines must match the total number of first -tier subcontractors indicated in the last line of Attachment A (include Additional Pages if Necessary) dollars) dollars) Gender PAGE OF ATTACHMENT B: First -Tier Subcontractor, Sub - Consultant, Supplier Information Form (Continueu, PRIME CONTRACT/PURCHASE ORDER TITLE (IF ANY): PRIME CONTRACT/PURCHASE ORDER NUMBER (OR ITEM #): START DATE: APPROXIMATE COMPLETION DATE: Please provide the following information for EACH FIRST-TIER SUBCONTRACTOR, SUB - CONSULTANT, OR SUPPLIER THAT PROVIDED GOODS AND /OR PERFORMED SERVICES ON THIS CONTRACT OR PURCHASE ORDER. Number of subcontractor lines must match the total number of first - tier subcontractors indicated in the last line of Attachment A (include Additional Pages if Necessary) I attest, to the best of my knowledge and belief, that the information furnished in Attachment A and Attachment B is correct and accurate. By: Company: Phone Number: Date: Name and Title of Company Officer PRINTED NAME AND TITLE Name of Company PAGE OF