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Home My WebLink AboutMEMORANDUM OF UNDERSTANDING FOR 311 OPERATIONS BY AND BETWEEN COLUBMIA COUNTY, GA AND AUGUSTA GA Memorandum af Understanding For 311 Qperations by and b�tween Ct�lurrebia County, GA and Augusta, Ga This Memorandtam af Understanding (hereinafter referred to as "11�DU"} is entered into this 20` d�y of �ebruary, 2Q12 (hereinafter referred tc� as the "Effective Date"}, by and between Columbia County, GA (hereinafter referred to as "Columbia Coun#y"), and Augusta, GA (hereinafter referred to as "i�ugust�"). WHEREA5, Augusta is a political subdivision of #he State of Georgia, v►rith a mission to deliver 3� 1 services to its citizens with respect to aii matters. Augusta desrres ta work with Cnlumbia Caunty ta pravide 311 services ta all custorr�ers in the most effective and professional manner. WHEREAS, Columbia County is a political subdivisio� of the State of Geargia, with a missian to deliver 311 services to its citizens v�ri#h respect to all ma##ers. Coium�ia CQUnty desires tQ work with Augusta fo pravide 311 senrices to all custamers in the most effeetive and professiona! manner. NOW, TFiEREFORE, in consideratian of the mutual covenants and promises contained herein, the parties agree as follaws: Term The "Term" of this MQl! shall begin on the Effective Date and end sixty ($0} tnonths thereafter, or upon terminafinn, whichever occurs �rst. The Term may be renewed by mutual wri#ten agreement of the pacties an a month-to-manth, annual ar ext�nded term basis. Each party agr��es tn make a written request t� tfie other of its desire ta e�ctend the Term na less than ninety (90) days prior to the expiration ofi the Term. Terrnina#ion �ither party may termfnate this MQU for cause. "�ause" shall mean a brsach ar defautt of any obligation hereunder which defau[t is incapable of cure, or vuhich, being capabie of cure, has not been cured wifihin thirty (30) days after receipt of notice of such defautt (or such additional cure perit�d as the nan-defaulting party may authorize). �lotic�s All notices, requests, or oth�r communications h�reur�der shall b� in wrifing and eith�r transmitted via avernight caurier, hand delivery ar certifi�d vr registered mail, posfage prepaid and return receipt requested to th� parties at the fo4lowing addresses. Notices will be deemed to have been given when received. . . .. . . � , Columbia Cnnnt,y Augasta, GA P.O. Bax 498 53f1 Greene Street Fva�as, GA 30�#�i9 Augusta, G� 30901 Ph: {7U6) f36$-33'79 Ph: (70b) 82I-�30� Fx: ("lOfi} 8b8-33�18 E� x: (7�6} 826-4790 Attn: Ran G. Crass, GommissiQn C:hairman Aitn: Deke �crpenitaver, Mayar Gove�ninc� Law This MUU shall be gouemed by and interpreted in accordance with the laws of the State of Georgia. Assi�nment and �ele�ation Neither party shall assign a�y o# its rights or delegate the pe�Formance of any of its duties under this MOU withaut prior written consent from the ather party. Any purpo�tecf assignment or delegatian shall be null and void, Entire Aqreement This M�U, including all Exhibits and da�umenfs incorporated hereunder, eonstitutss the entire agreement between the pa�ties with res�ect ta the subj�ct ma#ter and supersedes any and all other prior and contemporaneous agreements and understandings be#ween the parties, whether ora( or written, Na amendmeni ta this MC7U shall b� valid unless made in writing a�d signed by both parties. Central +�fFice lnformation Columbia County shall use the s�me central offices that are currently in use. Ti�ese central offices are defined as Martinez, Appiing and Harlem. A�gus#a shaU use #he central offices defined as The Hill, Fleming, Main and Hephzibah. Both par#ies acknowledge that these centra! off'ices cross jurisdictional boundaries and agree to make euery effort ta provide 311 servie�s in the mast professiona( manner passibie to constituents within these cer�tra{ office boundaries. Cali Transfer Procedures Bcatl� pa�ties shall make ev�ry efft�rt to as�i�t caliers without transferring calls to the other party. Each party will prvvid� inforrna#ion tt��t will assist the +ather party ir► resolving cafls and producir�g inforrnative li#erature. Na effort wi11 be given to the determination af the jurisdiction of the caller. Qn[y when the transferring of a cailer will result in faster caii resolutic�n will a transfer take place, When calE transfers are required, the transfer should take place in a seamless manner fo the c�stomer. Ail inforrnation preuiously callected should be forward�d to the rec�iving call taker and the call sender shou(d stay on the line to announce the call and insure the call is being received prior to completing the transfer. The transfer should take place wothin a minimum amaunt vf time to the customer and the call #aker. Reportinq Both par�ies shali provide information to the other, quarteriy, regarding the nucnber of calls taken from constituents within the ottter's jurisdiction. When transfers have occurred, the �eso3ution wiff be documented ta reduce the need for future transfers. This information wifl be collected and repvrked on an as available basis_ The ealiers wi[( not be asked ta provide this informatian as this witl increase the time required to resolve the call. Expenses Both parties shail operate their 311 Centers independently of each other. No expenses shall be back charged to the other. !f at any point, in the future, �expenses are incurred for the mutual benefit af both parties the expense wilf be ider�tified, in writing, and agreed upon by bvth parties prior to the expense being incurred. IN 1NITNESS WHEREt7F the parties have executed this M€�U an th� date first writterr above. Golumt�ia Counfy, GA Auc�usta, taA P .� X �, r By: � By: �.Y'� -----°,. � , ��, � ra Name: ��" .� � r � � �$� � � � � J, a � : ~? %�z.�.s;� �." _ c�`��""�� ►� �rt � � �� Title: �.�.-� � `t 1 �� '�t� �_ �i Title: (�-+ �4 Ya 2.-- Date: `°� ` ��,��,� � } � � ` t oate: �- l �°�"'�! �.�°' This AGREEMENT made and entered this 1 st day of January, 2012, between Augusta, Georgia, acting by and through the Augusta-Richmond County Commission, a political subdivision of the State of Georgia (hereinafter referred to as "Augusta" or "County"), and the Augusta Richmond County Library, (hereinafter referred to as the "Organization" or "AGENCY"); WITNESSETH: WHEREAS, the Augusta-Richmond County Commission desires to contract with the above named Organization to PROVIDE FUNDS FOR THE OPERATIONS OF THE AGENCY Whereas the amount of $ 2,466,100.00 are now available for use by AGENCY., according to the GENERAL FUND BUDGET ADOPTED ON November 15,2011 NOW, THEREFORE, for and in consideration of the mutual covenants and agreements between the parties, it is agreed as follows: � The County agrees to appropriate the following sums to the Organization for the purpose of: Operating Expense $ 2,466,100.00 The Organization agrees to use such funds that it may receive, pursuant to this Agreement, solely and exclusively for the above described Project; said Project, including the Project Budget, is more specifically described at "Exhibits" attached hereto and incorporated herein. In consideration of the disbursement of said funds, AGENCY shall observe all conditions that the law imposes on the use of said funds, which shall include, but not be limited to, the following 1. The agency shall provide the county with a narrative description of the program and a detailed program budget. The budget should include all funding sources that the agency anticipates receiving. 2. The Agency shall provide the following information as part of the narrative: a. Mission Statement b. Performance Budget Overview c. Budget Request d. Summary 3. The Agency shall complete the following forms as part of the budgeting process: � a. Budget Preparation Checklist b. Agency / Joint Funding Budget Request (Form AJ) � c. Agency / Joint Funding Budget� Request Payroll Costs (Form AJ-1) d. Copy of Agencies most recent financial statements. 4. The agency shall have an annual audit performed by an independent CPA Firm. The Agency should specify the County as a funding source. The agency shall provide the County a copy of the audited financial statements within 30 days of delivery of the audit by the contractor. Said reports shall be delivered to Augusta Finance Department, Municipal Building Augusta, GA 30911 to the attention of Ms. Donna Williams, Finance Director or her Designee. 5. The agency shall also submit a completed form W-9 to Augusta Finance Department. AUGUSTA-RICHMOND COUNTY COMMISSION � By: �-°� Mayor _... _._.. ATTEST: ��.� � � � ;.- �, By: �. Cler� Cornm ;' , �- ��; ORGANIZA'T"I:OT�T: AGENCY �,' jqu - �'�tC��f2`t D�2C� CGZ[.�ZC� f�� -�C. �-cCcs1�,�� , By: � � �� ,� � ' �,�-�t� �rti l;� � As its ��!�-��C�.,�t. �' C�``u ATTEST: � � � �� As its �