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Home My WebLink AboutMASTER AGREEMENT AND 2YR CONTRACT ESTENSION WITH AT&T FOR CENTREX SERVICES � _ . �. �� - �� . ; �� ; • AT&T MA Reference No. at&t ��'�� "� AGREEMENT Customer AT&T City of Augusta AT&T Corp. 530 Greene St Augusta, GA 30901 USA Customer Contact for notices AT&T Contact for notices Name: Kevin Luce 6602 ABERCORN ST Title: SAVANNAH, GA 530 Greene St 31405 Augusta , GA With a copy to: 30901 AT&T Corp. United States One AT&T Way Telephone: 7068212300 Bedminster, NJ 07921-0752 Fax: ATTN: Master Agreement Support Team Email: Luce@augustaga.gov Email: mast(a�att.com Customer b its authorized re resentative AT&T b its authorized re resentative r� n ,�,� � � ,..,._._., � '�y 1 � B : <—�. �'' � �'��`` a : itIi � , 1��`��t� Name: .�fk,�.r.�p �- C�� k!Y`�V' ��`� Name: r� ,-� � Title: �✓1 ��fJi�-'" Title: , � Date: � � � � � � Date: � � � � �_. msa ua ver i.rtf MSA UA VER I 07/14/2008 AT8�T and Customer Confidential Information Page 1 of 4 eCRM ID This Agreement between the customer named above ("Customer") and AT&T Corp. ("AT&T"), is effective when signed by both parties, and continues as long as Services are provided under this Agreement. The terms and conditions of the services and equipment that AT&T provides to Customer under this Agreement ("Services") are found in this document and the following additional documents: (i)Tariffs, Guidebooks and Service Guides found at att.com/service publications; (ii) Pricing Schedules or other attachments now or later attached to this Agreement; (iii) the Acceptable Use Policy ("AUP") found at att.com/aup. AT&T may revise Tariffs, Guidebooks, Service Guides, or the AUP (collectively "Service Publications") at any time, and may direct Customer to websites other than listed above. The order of priority of the documents that form this Agreement is: Pricing Schedules; this Agreement; the AUP; and Tariffs, Guidebooks and Service Guides; provided that, Tariffs will be first in priority in any jurisdiction where existing law or regulation does not permit contract terms to take precedence over inconsistent tariff terms. An AT&T Affiliate or Customer Affiliate may sign a Pricing Schedule referencing this Agreement in its own name and such Affiliate contract will be a separate but associated contract incorporating the terms of this Agreement. Customer and AT&T will have their respective Affiliates comply with this Agreement. An "Affiliate" of a party is an entity that controls, is controlled by, or is under common control with such party. Services: AT&T will either provide or arrange to have its Affiliate provide Services to Customer under this Agreement, subject to availability and operational limitations of systems, facilities and equipment. Where required, an AT&T Affiliate authorized by the appropriate regulatory authority will be the service provider. Customer may not resell the Services to third parties (excluding Customer's Affiliates) without AT&T's written consent. Customer will cause Users (anyone who uses or accesses any Service provided to Customer) to comply with this Agreement, and Customer is responsible for their use of any Services, unless expressly provided to the contrary in a Service Publication. If a Service is provided over or accesses the Internet, Customer, its Affiliates, and Users will comply with the AUP. Customer will in a timely manner allow AT&T to access, or at Customer's expense obtain timely access for AT&T to, property (other than public property) and equipment reasonably required to provide the Services. Access includes information and the right to construct, install, repair, maintain, replace and remove access lines and network facilities, and use ancillary equipment space within the building, necessary for Customer's connection to AT&T's network. Customer will furnish any conduit, holes, wireways, wiring, plans, equipment, space, power/utilities, and other items required to perform installation of the Services, and obtain any necessary licenses, permits and consents (including easements and rights-of- way). Customer will ensure that the location at which AT&T installs, maintains or provides Services is a suitable and safe working environment, free of any substance or material that poses an unreasonable risk to health, safery, or property or whose use, transport, storage, handling, disposal, or release is regulated by any law related to pollution, protection of air, water, or soil, or health and safety. If AT&T encounters any such hazardous materials at a Customer location, AT&T may terminate the affected Service, or suspend performance until Customer removes the hazardous materials. AT&T Equipment: Services may include use of certain equipment owned by AT&T that is located at the address in a Pricing Schedule ("AT&T EquipmenY'), but title to the AT&T Equipment will remain with AT&T. Customer must provide electric power for the AT&T Equipment and keep the AT&T Equipment physically secure and free from liens and encumbrances. Customer will bear the risk of loss or damage (other than ordinary wear and tear) to AT&T Equipment. Prices, Pricinq Schedule Term, and Taxes: Unless a Pricing Schedule states otherwise, the prices listed in a Pricing Schedule are stabilized until the end of the Pricing Schedule Term. No promotion, credit or waiver set forth in a Service Publication will apply unless the Pricing Schedule states otherwise. At the end of a Pricing Schedule Term, Customer will have the option to either: (a) cease using the Service (which will require Customer to take all steps required by AT&T to terminate the Service); or (b) continue using the Service under a month-to-month service arrangement. Unless a Pricing Schedule states otherwise, during any month-to-month service arrangement, the prices, terms and conditions in effect on the last day of the Pricing Schedule Term will continue until changed by AT&T on 30 days' prior notice to Customer. Prices in the Pricing Schedules are exclusive of, and Customer will pay, all current or future taxes, regulatory surcharges, recovery fees, shipping charges, and other similar charges specified or allowed by any governmental entity relating to the sale, use or provision of the Services. Billinq, Pavments. Deoosits and MARC: Payment is due 30 days after the invoice date (unless another date is specified in an applicable Tariff or Guidebook) and must refer to the invoice number. Restrictive endorsements or other statements on checks are void. If Customer does not dispute a charge in writing within 6 months after the invoice date, Customer waives the right to dispute the charge (except to the extent applicable law or regulation requires otherwise). AT&T may charge a late fee for overdue payments: (i) for Services contained in a Tariff or Guidebook, at the rate specified therein; or (ii) for all other Services, at the lower of 1.5°/a per month (18% per annum) or the maximum rate allowed by law; plus (iii) all costs (including attomey fees) of collecting delinquent or dishonored payments. AT&T may require Customer to establish a deposit as a condition of providing Services. Customer authorizes AT&T to investigate Customer's credit and share information about Customer with credit reporting agencies. If the Pricing Schedule includes a MARC, and Customer's annual MARC-Eligible charges (after deducting discounts and credits (other than outage or SLA credits) are less than the MARC in any period, Customer will be billed for the shortfall, and payment will be due 30 days after the invoice date. Termination and Susaension: Either party may terminate this Agreement immediately upon notice if the other party becomes insolvent, ceases operations, is the subject of a bankruptcy petition, or makes an assignment for the benefit of its creditors. msa ua ver i.rtf MSA UA VER I 07/14/2008 AT&T and Customer Confidential Information Page 2 of 4 eCRM ID AT&T may terminate or suspend a Service, and if the activity implicates the entire Agreement, terminate the entire Agreement, immediately upon notice if Customer: (i) commits a fraud upon AT&T; (ii) utilizes the Service to commit a fraud upon another party; (iii) unlawfully uses the Service; (iv) abuses or misuses AT&T's network or Service; or (v) interteres with another customer's use of AT&T's network or services. Customer may terminate an affected Service for material breach by AT&T, and AT&T may terminate or suspend (and later terminate) an affected Service for material breach by Customer, if such breach is not cured within 30 days of notice. If Customer fails to rectify a violation of the AUP within 5 days after receiving notice from AT&T, then AT&T may suspend or terminate the affected Service. AT&T has the right, however, to suspend or terminate the applicable portion of the Service immediately when: (i) AT&T's suspension or termination is in response to multiple or repeated AUP violations or complaints; (ii) AT&T is acting in response to a court order or governmental notice that certain conduct must be stopped; or (iii) AT&T reasonably determines: (a) that it may be exposed to sanctions, liability, prosecution, or other adverse consequences under applicable law if AT&T were to allow the violation to continue; (b) that such violation may cause harm to or intertere with the integrity or normal operations or security of AT&T's network or networks with which AT&T is interconnected or interfere with another customer's use of AT&T Services or the Internet; or (c) that such violation otherwise presents imminent risk of harm to AT&T or AT&T's customers or their respective employees. Notwithstanding that a Pricing Schedule may commit AT&T to provide a Service to Customer for a Pricing Schedule Term, and unless applicable local law or regulation mandates otherwise, AT&T may discontinue providing a Service upon 12 months' notice, or a Service Component upon 120 days' notice, but only where AT&T generally withdraws the Service or Service Component for similarly—situated customers. If Customer terminates a Service prior to the date Customer`s obligation to pay for Services begins, Customer will reimburse AT&T for time and materials, including any third party charges, incurred prior to the effective date of termination. Thereafter, if Customer terminates a Service for Customer's convenience, or AT&T terminates a Service for any of the reasons specified in the first paragraph of this Section, Customer must pay all applicable termination charges: (i) if termination occurs before the end of the Minimum Payment Period (the minimum period specified in Pricing Schedules for which Customer is required to pay recurring charges for the Service), Customer must pay 50% (unless a different percentage is specified in the Pricing Schedule) of the monthly recurring charges for the terminated Service multiplied by the months remaining in the Minimum Payment Period, plus any waived or unpaid non-recurring charges identified in the Pricing Schedule (including, but not limited to, any charges related to a failure to satisfy a Minimum Retention Period), plus any third-party charges incurred by AT&T due to the termination, all of which will be, if applicable, applied to Customer's MARC-Eligible Charges; and (ii) if Customer terminates a Pricing Schedule that has a MARC, Customer must pay an amount equal to 50% of the unsatisfied MARC for the balance of the Pricing Schedule Term, after applying amounts received pursuant to (i). The termination charge set forth in (i) above will not apply if a terminated Service is replaced with an upgraded Service at the same location, but only if (a) the Minimum Payment Period and associated charge for the replacement Service are equal to or greater than the Minimum Payment Period and associated charge for the terminated Service, and (b) the upgrade is not restricted in the Service Publication. In addition, Customer may terminate a Service without incurring termination charges if (a) AT&T revises a Service Publication and the revision has a materially adverse impact upon Customer; (b) Customer gives 30 days' notice of termination to AT&T within 90 days of the date of the revision; and (c) AT&T does not remedy the materially adverse impact prior to the effective date of termination. "Materially adverse impacts" do not include changes to non- stabilized rates, changes required by governmental authority, or changes in additional charges such as surcharges or taxes. Disclaimer of Warranties and Liabilitv: AT&T MAKES NO EXPRESS OR IMPLIED WARRANTY AND DISC�AIMS ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT OR THOSE ARISING FROM USAGE OF TRADE OR COURSE OF DEALING. FURTHER, AT&T MAKES NO WARRANTY THAT TELEPHONE CALLS OR OTHER TRANSMISSIONS WILL BE ROUTED OR COMPLETED WITHOUT ERROR OR INTERRUPTION (INCLUDING 911 CALLS), OR WARRANTY REGARDING NETWORK SECURITY, THE ENCRYPTION EMPLOYED BY ANY SERVICE, THE INTEGRITY OF ANY DATA THAT IS SENT, BACKED UP, STORED OR LOAD BALANCED, THAT AT&T'S SECURITY PROCEDURES WILL PREVENT THE LOSS OR ALTERATION OF OR IMPROPER ACCESS TO CUSTOMER'S DATA, OR THAT SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. AT&T WILL NOT BE LIABLE FOR ANY DAMAGES RELATING TO: INTEROPERABILITY, ACCESS TO OR INTERCONNECTION OF THE SERVICES WITH APPLICATIONS, EQUIPMENT, SERVICES, CONTENT OR NETWORKS PROVIDED BY CUSTOMER OR OTHERS; SERVICE DEFECTS, SERVICE LEVELS, DELAYS OR INTERRUPTIONS (EXCEPT FOR LIABILITY FOR SUCH EXPLICITLY SET FORTH HEREIN); ANY INTERRUPTION OR ERROR IN ROUTING OR COMPLETING CALLS OR OTHER TRANSMISSIONS (INCLUDING 911 CALLS); LOST OR ALTERED TRANSMISSIONS; OR UNAUTHORIZED ACCESS TO OR THEFT, ALTERATION, LOSS, OR DESTRUCTION OF CUSTOMER'S OR OTHERS' APPLICATIONS, CONTENT, DATA, NETWORK OR SYSTEMS. Limitation of Liabilitv: AT&T'S ENTIRE LIABILITY, AND CUSTOMER'S EXCLUSIVE REMEDY, FOR DAMAGES ARISING OUT OF MISTAKES, OMISSIONS, INTERRUPTIONS, DELAYS, ERRORS OR DEFECTS IN THE SERVICES, AND NOT CAUSED BY CUSTOMER'S NEGLIGENCE, SHALL IN NO EVENT EXCEED THE APPLICABLE CREDITS SPECIFIED IN THE SERVICE PUBLICATION, OR IF NO CREDITS ARE SPECIFIED, AN AMOUNT EQUIVALENT TO THE PROPORTIONATE CHARGE TO CUSTOMER FOR THE PERIOD OF SERVICE DURING WHICH SUCH MISTAKE, OMISSION, INTERRUPTION, DELAY, ERROR OR DEFECT IN THE SERVICES OCCURS AND CONTINUES. IN NO EVENT SHALL ANY OTHER LIABILITY ATTACH TO AT&T. THIS LIMITATION WILL NOT APPLY TO: (I) BODILY INJURY, msa ua ver i.rtf MSA UA VER I 07/14/2008 AT&T and Customer Confidential Information Page 3 of 4 eCRM ID DEATH, OR DAMAGE TO REAL OR TANGIBLE PROPERTY DIRECTLY CAUSED BY AT&T'S NEGLIGENCE; OR (11) SETTLEMENT, DEFENSE OR PAYMENT OBLIGATIONS UNDER THE "THIRD PARTY CLAIMS" PARAGRAPH. NEITHER PARTY WILL BE LIABLE TO THE OTHER PARTY UNDER ANY CIRCUMSTANCES FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR SPECIAL DAMAGES. These disclaimers and limitations of liability will apply regardless of the form of action, whether in contract, tort, strict liability or otherwise and whether damages were foreseeable. These disclaimers and limitations of liability will survive failure of any exclusive remedies provided in this Agreement. Third Partv Claims: AT&T agrees at its expense to defend or settle any claim against Customer, its Affiliates, and its and their employees and directors, and to pay all compensatory damages finally awarded against such parties where the claim alleges that a Service infringes any patent, trademark, copyright, or trade secret, except where the claim arises out of: (i) Customer's or a User's content; (ii) modifications to the Service by Customer or third parties, or combinations of the Service with any services or products not provided by AT&T; (iii) AT&T's adherence to Customer's written requirements; or (iv) use of the Service in violation of this Agreement. AT&T may at its option either procure the right for Customer to continue using, or may replace or modify, the alleged infringing Service so that the Service becomes non-infringing, or failing that to terminate the Service without further liability to Customer. Customer agrees at its expense to defend or settle any claim against AT&T, its Affiliates, and its and their employees, directors, subcontractors, and suppliers, and to pay all compensatory damages finally awarded against such parties where: (i) the claim alleges that a Service infringes any patent, trademark, copyright or trade secret, and falls within the exceptions under (i)—(iv) above; or (ii) the claim alleges a breach by Customer, its Affiliates, or Users of a software license agreement governing software provided with the Services. Import/Export Control: Customer, not AT&T, is responsible for complying with import and export control laws, conventions and regulations for all equipment, software, or technical information Customer moves or transmits between countries using the Services. ARBITRATION ALL CLAIMS OR DISPUTES ARISING FROM THIS AGREEMENT SHALL BE SETTLED BY BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION UNDER ITS COMMERCIAL ARBITRATION RULES (SUBJECT TO THE REQUIREMENTS OF THE FEDERAL ARBITRATION ACT) AND ANY JUDGMENT ON ANY AWARD RENDERED MAY BE ENTERED AND ENFORCED IN ANY COURT HAVING JURISDICTION. THE PARTIES WAIVE ANY RIGHT TO TRIAL BY JURY OR TO PARTICIPATE IN OR INITIATE CLASS ACTIONS; IF THE PARTIES CANNOT WAIVE THESE RIGHTS, THIS ENTIRE SECTION IS NULL AND VOID. General Provisions: This Agreement and any pricing or other proposals are confidential to Customer and AT&T. Neither party may publicly disclose any confidential information without the prior written consent of the other, unless authorized by applicable law, regulation or court order. Until directed otherwise by Customer in writing, if AT&T designates a dedicated account representative as Customer's primary contact with AT&T, Customer authorizes that representative to discuss and disclose Customer's customer proprietary network information to any employee or agent of Customer without a need for further authentication or authorization. This Agreement may not be assigned by either party without the prior written consent of the other party, which consent will not be unreasonably withheld or delayed. AT&T may: (i) assign in whole or relevant part its rights and obligations under this Agreement to an Affiliate, or (ii) subcontract work to be performed under this Agreement, but AT&T will in each such case remain financially responsible for the performance of such obligations. Any claim or dispute arising out of this Agreement must be filed within two years after the cause of action arises. This Agreement does not provide any third party (including Users) any remedy, claim, liability, cause of action or other right or privilege. Regulated Services will be governed by the law and regulations applied by the regulatory commission having jurisdiction over the Services. Otherwise, this Agreement will be governed by the law and regulations of the State set forth above for Customer's address, without regard to its conflict of law principles. This Agreement is limited to Services to be provided in the United States. The United Nations Convention on Contracts for International Sale of Goods will not apply. Except for payment of amounts due, neither party will be liable for any delay, failure in performance, loss or damage due to causes beyond such party's reasonable control. Any notice required or permitted under this Agreement must be in writing and addressed to the parties at the address set forth above. This Agreement constitutes the entire agreement between the parties concerning the Services provided under this Agreement and supersedes all other written or oral agreements. This Agreement will not be modified or supplemented by any written or oral statements, proposals, service descriptions, or purchase order forms. msa ua ver i.rtf MSA UA VER I 07/14/2008 AT&T and Customer Confidential Information Page 4 of 4 eCRM ID � , y � ... ' ._'°` w. , • � ` �:: ,. .... ' . � AT&T MA Reference No. � a +!!�, a��`t �� CSM110405145355 JUL 1 g AT8�T Managed Internet Service Pricing Schedule Customer AT&T AT8�T Sales Contact ❑ Prima Contact Augusta Georgia, City of AT&T Corp. DEBRA A RUSSELL 3626 WALTON WAY EXT 530 Greene St., AUGUSTA, GA Augusta, GA 30909 30901 Telephone: 7068210135 USA Fax: 7068210130 Email: dr0391@us.att.com Branch Manager: Scott Davis Sales Strata: ABS Sales Sales Re ion: Southeastern Customer Contact (for notices) AT&T Contact (for notices) AT&T Solution Provider or Representative Information if a licable Name: Kevin Luce 3626 WALTON WAY EXT Name: Title: AUGUSTA, GA Company Name: 530 Greene St. 30909 Augusta , GA 30901 With a copy to: United States AT&T Corp. Telephone: Telephone: 7068212300 One AT&T Way Fax: Fax: Bedminster, NJ 07921-0752 Email: Email: Luce@augustaga.gov ATTN: Master Agreement Support Agent Code: Customer Account Number or Team Master Email: mastla�att.com Account Number: This Pricing Schedule is part of the Agreement between AT&T and Customer referenced above. The promotional pricing in this Pricing Schedule applies only to the MIS Service(s) ordered at the following Site and shall not apply to any subsequent orders for additional MIS Service(s) to any other Customer locations. Additional orders for Service(s) to additional Customer locations will require AT&T and Customer to sign a new Pricing Schedule for MIS Service. Site Address 530 Greene St., Au usta, GA Customer AT&T b its authorized re resentative b its authorized re resentative B : ��7V• B : + , Ou� � ,�I��i � (�� Name: David S. Copenhaver Name: �Ot'IYOU11 � �� Contract Manaqement Title: Mayor Title: Date: � G � � Date: � � � � I ( AT&T and Customer Confidential Information Page 1 of 12 eCRM ID 1-EC224J 1104 MP6679 EAMIS IGLOO 040511 MP ps_mis_all_no_security_svcs_20060528_gcsm.rtf v.03/07/11 AT&T MA Reference No. � at&t CSM110405145355 1. SERVICES • AT&T Managed Internet Service • AT&T Private Network Transport (PNT) Service is an option of MIS and can be ordered as an MPLS PNT feature under Tables 30 and 31. • AT&T's Acceptable Use Policy is located at http://www.att.com/aup or such other AT&T-designated location. Service Service Publication Location AT&T MIS Service http://new.servicequide.att.com/portal s/sctportal.portal? nfpb=true& paqeL abel=mis paqe AT&T Bandwidth http://new.serviceauide.att.com/index Services .isp?sg=bws The rate and the discount for each channel ordered under this Pricing Schedule shall be stabilized as of the date of order for the remaining Term of the Pricing Schedule. 2. PRICING SCHEDULE TERM AND EFFECTIVE DATES Pricing Schedule Term Start Date Term 36 Months Effective Date of this Pricin Schedule Effective Date of Effective Date of this Pricing Rates and Discounts Schedule 3. MINIMUM PAYMENT PERIOD Portion of Monthly Service Minimum Service Fees Components Payment Period Applicable to Minimum Payment Period 50% All Service Until end of Components Pricing Schedule Term, but not less than 12 months per com onent AT&T and Customer Confidential Information Page 2 of 12 eCRM ID 1-EC224J 1104 MP6679 EAMIS IGLOO 040511 MP ps_mis_all_no_security_svcs_20060528_gcsm.rtf v.03/07/11 AT8�T Managed Internet Service — Pricing Schedule AT&T MA Reference No. CSM110405145355 4. RATES (US Mainland, HI and Alaska only) Section I: ATB�T Managed Internet Service Access Bandwidth - t Service in Alaska requires a separate AT&T Addendum for Service in Alaska. The rates stated in this Pricing Schedule apply Table 7: Tiered T-1, NxT•7, E-1 And Frame • Flat Rate Billin Option to Service locations and/or Service Components in Alaska only Access Speed MIS MIS wl MIS w/ Discount in the event that a Service Component and/or Service location is Method Monthly Manage Manage Service d Router d Router not listed in the Addendum for Service in Alaska. In the event of Fee �ist Monthly Option 2 the conflict between this Pricing Schedule and the Addendum for Price Service Monthly Service in Alaska, the Addendum for Service in Alaska controls. Fee Service List Fee NOTE 1: MIS w/ Managed Router Option 2 available only as Price List described in the Service Guide. Price N/A 56/64 $190 $260 N/A N/A NOTE 2: If Customer orders the MPLS PNT feature under Kbps Section I, Tables 30 and 31 as part of the MIS service, Customer T-7 128 $225 $295 $285 N/A Kbps will be billed for PNT transport and uplifts and all applicable T-1 256 $2so $350 $340 N/A taxes will be stated on the Customer's invoice. Kb s T-1 384 $335 $405 $395 N/A NOTE 3: The charges for the Class of Service (CoS) feature set Kb s forth in Section I, Table 25 through 27 are waived for Sites at T-1 512 $390 $460 $450 N/A which Customer also maintains AT&T Business Voice over IP Kb s (VoIP) Service. T-7 768 $410 $480 $470 N/A Kb s (�) = not available with MPLS PNT T-1 — 1024 $425 $495 $485 N/A ICB = available only on an Individual Case Basis. Frame* Kb s N/A = Not Available T-1 T-1 $470 $540 $530 N/A E-1* E-1 $470 $540 N/A N/A 2xT-1 3 Mbps $850 $1,145 N/A N/A 3xT-1 4.5 $1,100 $1,395 N/A N/A Mb s 4xT-1 6 Mbps $1,250 $1,545 N/A N/A 5xT-1 7.5 $1,480 $2,360 N/A N/A Mb s 6xT-1 9 Mbps $1,715 $2,595 N/A N/A 7xT-1 10.5 $1,915 $2,795 N/A N/A Mb s 8xT-1 12 $2,190 $3,070 N/A N/A Mb s v.2.3.06 AT&T and Customer Confidential Information Page 3 of 12 eCRM ID 1-EC224J 1104 MP6679 EAMIS IGLOO 040511 MP ps_mis_all_no_security_svcs_20060528_gcsm.rtf v.03/07/11 ATBT Managed Internet Service - Pricing Schedule AT&T MA Reference No. CSM110405145355 Table 2: - MIS N x 10 Gi Ethemet - Flat Rate Billin Option ATM* 3 Mbps $850 $1,145 $1,100 Speed MIS Monthly Service Discount ATM* 4 Mbps $1,075 $1,370 $1,325 Fee List Price 2x -10.0 Gbps $1,500,000 N/A ATM* 5 Mbps $1,125 $1,420 $1,375 3x -70.0 Gb s $2,220,000 N/A ATM* 6 Mbps $1,250 $1,545 $1,500 4x -70.0 Gbps $2,920,000 N/A ATM* 7 Mbps $1,415 $2,295 $2,000 v.6.1.09 ATM* 8 Mbps $1,565 $2,445 $2,150 ATM* 9 Mbps $1,715 $2,595 $2,300 ATM*!T-3 10 Mbps $1,840 $2,720 $2,425 Table 3: Burstable T-7 ATM*IT-3 15 Mbps $2,465 $3,345 $3,050 Discount: : NIA ATM*IT-3 20 Mbps $3,090 $3,970 $3,675 Sustained Undiscounted Undiscounted Undiscounted ATM'IT-3 25 Mbps $3,725 $4,605 $4,310 Usage MIS Monthly MIS w/Managed MIS w/Managed ATM*IT-3 30 Mbps $4,350 $5,230 $4,935 Service Fee Router Monthly Router Option 2 ATM*IT-3 35 Mbps $4,990 $5,870 $5,575 Service Fee Monthly Service qTM*!T-3 40 Mbps $5,615 $6,495 $6,200 Fee up to 128kbps $270 $340 $330 T-3 45 Mbps $6,250 $7,130 $6,835 728.01 - 256 $340 $410 $400 v.2.3.06 Kb s 256.01 - 384 $405 $475 $465 Kb s 384.01 - 512 $470 $540 $530 Kbps 512.01 Kbps - $565 $635 $625 1.544 Mbps v.2.3.06 Table 4: DNS Services Option Monthl Service Fee Additional Primary DNS (available in $100 per DNS increment increments of up to 15 zones with a maximum of 150 Kilob tes of zone file data Additional Secondary DNS (available in $100 per DNS increment increments of up to 15 zones with a maximum of 150 Kilob es of zone file data v.07.01.04 Table 5: ATM Md Tiered T-3 Discount: N/A Access Speed MIS Monthly MIS MIS w/Managed Method Service Fee w/Managed Router Option List Price Router 2 Monthly Monthly Service Fee Service Fee List Price List Price ATM* 2 Mbps $590 $885 $840 AT&T and Customer Confidential Information Page 4 of 12 eCRM ID 1-EC224J 1104 MP6679 EAMIS IGLOO 040511 MP ps_mis_all_no_security_svcs_20060528_gcsm.rtf v.03/07/11 AT�T Managed Internet Service - Pricing Schedule AT&T MA Reference No. CSM110405145355 Table 6: Burstable T3 Table 8: MIS Access Redundancy Option (MARO) - Burstable T-7 with Shadow Billing Option Discount: N/A Sustained Usage Undiscounted Undiscounted Undiscounted Discount: N/A MIS Monthly MIS w/Managed MIS w/Managed Sustained Usage MIS w/Managed Router MIS w/Managed Router Service Fee Router Monthly Router Option 2 Undiscounted Monthly Option 2 Undiscounted Service Fee Monthly Service Service Fee Monthl Service Fee Fee Up to 56 Kbps $170 $160 up to 6.0 Mbps $1,515 $1,810 $1,765 For MARO 6.01 - 7.5 Mbps $1,790 $2,670 $2,375 Redundant Link 7.51 - 9.0 Mb s $2,065 $2,945 $2,650 Service Only 9.01 -10.5 Mb s $2,290 $3,170 $2,g75 Shadow Billin ) 10.57 - 12.0 Mb s $2,515 $3,395 $3,100 up to 128kbps $340 $330 72.01 -13.5 Mb s $2,740 $3,620 $3,325 128.01 - 256 Kb s $410 $400 13.51 -15.0 Mbps $2,965 $3,845 $3,550 256.01 - 384 Kbps $475 $465 15.01 -16.5 Mb s $3,150 $4,030 $3,735 384.01 - 512 Kbps $540 $530 16.51 -18.0 Mb s $3,340 $4,220 $3,925 512.01 Kbps - $635 $625 18.01 -19.5 Mbps $3,525 $4,405 $4,110 1.544 Mb s 19.51 - 21.0 Mb s $3,715 $4,595 $4,300 v.2•20.06 27.01 - 45.0 Mbps $7,515 $8,395 $8,100 v.2.3.06 Table 9: MARO Burstable T-3 with Shadow Billing Option Table 7: Flexible Bandwidth Billing Option - Burstable T-3 Discount: N/A Sustained Usage MIS w/Managed MIS w/Managed Router Discount applied to MIS, MIS Incremental Usage Fee Router Monthly Option 2 Monthly Service w/Managed Router, & MIS w/Managed Discount: N/A Service Fee Fee Router Option 2: N/A Up to 56 Kbps $800 $790 For MARO Tiered MIS MIS w/ MIS w/ Undisco Redundant Link Bandwidth Undiscou Managed Managed unted Service Only Minimum nted Router Router Increme Shadow Billin Commitment Monthly Undiscou Option 2 ntal up to 6.0 Mbps $1,810 $1,765 Fee nted Undiscount Usage 6.01 - 7.5 Mbps $2,670 $2,375 Monthly ed Monthly Fee 7.51 - 9.0 Mbps $2,945 $2,650 Fee Fee Per 9.01 - 70.5 Mb s $3,170 $2,875 Mbps 10.51 -12.0 Mbps $3,395 $3,100 2 Mb s $590 $885 $840 $355 12.01 -13.5 Mb s $3,620 $3,325 3 Mb s $850 $1,145 $1,100 $340 13.51 -15.0 Mb s $3,845 $3,550 4 Mb s $1,075 $1,370 $1,325 $325 15.01 - 76.5 Mb s $4,030 $3,735 5 Mb s $1,125 $1,420 $1,375 $270 16.51 -18.0 Mb s $4,220 $3,925 6 Mb s $1,250 $1,545 $1,500 $250 78.01 - 79.5 Mb s $4,405 $4,110 7 Mbps $1,415 $2,295 $2,000 $245 19.51 - 21.0 Mbps $4,595 $4,300 8 Mb s $1,565 $2,445 $2,150 $235 21.01 -45.0 Mb s $8,395 $8,100 9 Mbps $1,715 $2,595 $2,300 $230 v.10.31.05 10 Mbps $1,840 $2,720 $2,425 $225 15 Mb s $2,465 $3,345 $3,050 $200 20 Mbps $3,090 $3,970 $3,675 $190 25 Mb s $3,725 $4,605 $4,310 $180 30 Mb s $4,350 $5,230 $4,935 $175 35 Mb s $4,990 $5,870 $5,575 $175 40 Mb s $5,615 $6,495 $6,200 $170 45 Mbps $6,250 $7,130 $6,835 N/A v.2.3.06 AT&T and Customer Confidential Information Page 5 of 12 eCRM ID 1-EC224J 1104 MP6679 EAMIS IGLOO 040511 MP ps_mis_all_no_security_svcs_20060528_gcsm.rtf v.03/07/11 AT8�T Managed Internet Service — Pricing Schedule AT&T MA Reference No. CSM110405145355 Table 10: MARO Features - Monthly Service Fees Table 72: MIS Tele — Installation Option Monthly Service Fee Service Discount: 100.0 % List Price Component MIS Speed Undiscounted Undiscounted Undiscounted Discount MIS MIS w/ MIS w/ Alternate Backbone T-1: $500 N/A Managed Managed Node Option - Router Router O tion 2 additional charges via NxT1: 56 Kb s $1,000 $1,000 $1,000 Private Line, per $500 erT-1 128 Kbps - $1,000 $1,000 $1,000 Service Component T3: $5,000 1.5 Mbps OC-3 $12,000 NxT-1 $2,500 $2,500 $2,500 CPE Redundant T-1: $120 N/A Tiered/Full $5,000 N/A N/A T-3 Configuration Option NxT-1: $350 Tiered OC- $10,000 N/A N/A - Per Service T3: $540 Component 3 � OC-3: $2,435 OC-12, OC- Backbone Node $500 per T-1 Redundant N/A 48 Redundancy Option - Link Ethernet $1,500 $1,500� N/A additional charges via $5,000 per T3 10 Gig $10,000 $10,000*' $10,000*' Private Line, per Redundant Link Ethernet Redundant Link $12,000 per OC-3 *Available for MIS speeds of 100 Mbps and below and with electrical Redundant Link interfaces only. Outbound Load T1 & NXT1:$350 N/A ** Subject to availability Balancers (2) v.70.01.08 (Dual Managed T3 & OC3: $875 Customer Routers v.2.3.06 Table 13: OnSite Installation Table 11: MIS and MARO Features - Installation Fees (ICB Only) Discount: 0.0 % MIS Speed Undiscounted MIS Undiscounted MIS w/ Discount: 0.0 % w/ Managed Managed Option Undiscounted Installation Fee Router Onl Router Option 2 Onl List Price 56 Kb s $999 $999 MIS, MIS w/Managed Router, 8 MIS wl 128 Kbps -1.5 Mana ed Router O tion 2 Mb s $999 $999 MARO - Outbound $1000 Load Balancers (2) (Dual Managed NxT-1 $999 $999 Customer Routers TieredlFull T-3 v.2.6.06 $1,000 $1,000 Tiered OC-3, $10,000 OC-12, OC-48 $10,000 Ethernet $1,500 N/A v.11.08.08 AT8�T and Customer Confidential Information Page 6 of 12 eCRM ID 1-EC224J 1104 MP6679 EAMIS IGLOO 040511 MP ps_mis_all_no_security_svcs_20060528_gcsm.rtf v.03/07/11 AT&T Managed Internet Service - Pricing Schedule AT&T MA Reference No. CS M 110405145355 Table 14: ATM and Tiered OC-3 (ICB Only)* Table 16: Flexible Bandwidth Billing Option • Burstable OC-3 (ICB Only) Discount: N/A Speed Undiscounted Undiscounted Undiscounted MIS Discount applied to MIS, MIS w/Managed Router, 8 Incremental MIS Monthly MIS w/Managed w/Managed Router MIS w/ Managed Router Option 2: N/A Usage Fee Service Fee Router Option 2 Discount: Monthly Service Monthly Service Fee N/A Fee Tiered Undiscou Undiscoun Undiscou Undiscounte 2 Mbps $590 $885 $840 Bandwidth nted MIS ted MIS nted MIS hcncremental 3 Mbps $850 $1,145 $1,100 Minimum Monthly with with Usage Fee 4 Mbps $1,075 $1,370 $1,325 Commitme Fee Managed Managed Per Mbps nt Router Router 5 Mbps $1,125 $1,420 $1,375 Monthly Option 2 6 Mbps $1,250 $1,545 $1,500 Fee Monthly Fee 7 Mbps $1,415 $2,295 $2,000 35 Mb s $4,990 $5,870 $5,575 $175 8 Mbps $1,565 $2,445 $2,150 40 Mbps $5,615 $6,495 $6,200 $170 9 Mbps $1,715 $2,595 $2,300 45 Mbps $6,250 $7,130 $6,835 $170 10 Mbps $1,840 $2,720 $2,425 60 Mb s $7,825 $9,005 $8,450 $160 15 Mbps $2,465 $3,345 $3,050 70 Mbps $8,875 $10,055 $9,500 $155 20 Mbps $3,090 $3,970 $3,675 80 Mb s $9,925 $11,105 $10,550 $150 90 Mb s $10,975 $12,155 $11,600 $150 25 Mbps $3,725 $4,605 $4,310 100 Mb s $12,025 $13,205 $12,650 $145 30 Mbps $4,350 $5,230 $4,935 120 Mb s $14,125 $15,305 $14,750 $145 35 Mbps $4,990 $5,870 $5,575 144 Mbps $16,225 $17,405 $16,850 $140 40 Mbps $5,615 $6,495 $6,200 155 Mb s $17,800 $18,980 $18,425 N/A v.2.3.06 60 Mbps $7,825 $9,005 $8,450 155 Mbps Table 17: Tiered OC-12 (ICB Only) (not available Discount: N/A with ATM $17,800 $18,980 $18,425 Speed Undiscounted Undiscounted MIS w/Managed v.2.3.06 MIS Monthly Router Service Fee Monthl Service Fee Table 15: Burstable OC-3 (ICB Only) 622 Mbps $50,700 $52,505 Discount: N/A v.2.3.06 Sustained Usage Undiscoun Undiscounted Undiscounted MIS Table 18: Burstable OC-12 (ICB Only) ted MIS MIS w/Managed w/Managed Router Monthly Router Monthly Option 2 Monthly Discount: N/A Service Service Fee Service Fee Speed Undiscounted Undiscounted MIS Fee MIS Monthly w/Managed Router U to 35.0 Mb s $5,990 $6,870 $6,575 Service Fee Monthl Service Fee 35.01 to 45.0 Mbps $7,515 $8,395 $8,100 Up to 75.0 Mbps $11,290 $12,470 45.01 to 55.0 Mb s $8,765 $9,945 $9,390 55.01 to 65.0 Mbps $10,025 $11,205 $10,650 75.01 to 150.0 Mb s $18,750 $19,930 65.01 to 75.0 Mb s $11,290 $12,470 $11,915 150.01 to 225.0 Mb s $26,215 $27,395 75.01 to 85.0 Mb s $12,550 $13,730 $13,175 225.01 to 300.0 Mbps $33,665 $35,470 85.01 to 100.0 300.01 to 375.0 Mb s $40,040 $41,845 Mbps $14,440 $15,620 $15,065 375.01 to 450.0 Mb s $46,415 $48,220 100.01 to 125.0 Mbps $17,590 $18,770 $18,215 450.01 to 525.0 Mbps $52,715 $54,520 125.01 to 155.0 525.01 to 622.0 Mb s $60,850 $62,655 Mbps $21,365 $22,545 $21,990 v.2.3.06 v.2.3.06 AT&T and Customer Confidential Information Page 7 of 12 eCRM ID 1-EC224J 1104 MP6679 EAMIS IGLOO 040511 MP ps_mis_all_no_security_svcs_20060528_gcsm.rtf v.03/07/11 ATBT Managed Internet Service - Pricing Schedule AT&T MA Reference No. CSM110405145355 Table 19: Flexible Bandwidth Billing Option - Burstable OC-12 (ICB Table 21: Burstable OC-48 (ICB Only) Only) Discount: N/A Discount applied to MIS & MIS w/Managed Incremental Sustained Usage Undiscounted Undiscounted MIS Router: N/A Usage Fee MIS Monthly w/Managed Router Monthly Discount: Service Fee Service Fee N/A Up to 1250 Mbps $121,500 $124,555 Tiered Undiscount Undiscounted Undiscounted 1251 to 1350 Mb s $130,975 $134,030 Bandwidth ed MIS MIS with incremental Minimum Monthly Managed Usage Fee 1351 to 1450 Mbps $140,450 $143,505 Commitment Fee Router Per Mbps 1451 to 1550 Mbps $149,925 $152,980 Monthl Fee 7557 to 1650 Mb s $159,400 $162,455 70 Mbps $8,875 $10,055 $155 1657 to 7750 Mb s $168,875 $171,930 80 Mb s $9,925 $11,105 $150 90 Mbps $10,975 $12,155 $150 1751 to 1850 Mb s $178,350 $181,405 700 Mb s $12,025 $13,205 $145 1851 to 1950 Mb s $187,825 $190,880 120 Mbps $14,125 $15,305 $145 1951 to 2050 Mbps $197,300 $200,355 144 Mb s $16,225 $17,405 $140 2057 to 2150 Mb s $206,775 $209,830 155 Mb s $17,800 $18,980 $140 200 Mb s $20,975 $22,780 $130 2151 to 2250 Mbps $216,250 $219,305 250 Mb s $24,515 $26,320 $120 2251 to 2350 Mbps $225,725 $228,780 300 Mb s $28,050 $29,855 $115 2351 to 2450 Mb s $235,200 $238,255 350 Mb s $31,600 $33,405 $110 v.2.3.06 400 Mb s $35,140 $36,945 $110 450 Mbps $38,675 $40,480 $105 500 Mbps $42,215 $44,020 $105 Table 22: Flexible Bandwidth Billing Option - Burstable OC-48 (ICB 550 Mb s $45,750 $47,555 $100 Only) 600 Mb s $49,290 $51,095 $100 622 Mb s $50,700 $52,505 N/A Discount applied to MIS & MIS w/Managed Incremental Usage v.2.3.06 Router: NIA Fee Discount: NIA Tiered Undiscoun Undiscounte Undiscounted Table 20: Tiered OC-48 (ICB Only) Bandwidth ted MIS d MIS with Incremental Usage Minimum Monthly Managed Fee Discount: N/A Commitmen Fee Router Per Mbps Speed Undiscounted MIS Undiscounted MIS t Monthl Fee Monthly Service Fee w/Managed Router 600 Mb s $49,290 $51,095 $100 Monthl Service Fee 622 Mb s $50,700 $52,505 $100 2.5 Gb s $196,000 $199,055 700 Mb s $56,365 $58,170 $100 v.2.3.06 800 Mb s $63,440 $65,245 $100 1250 Mbps $101,250 $104,305 $100 1550 Mb s $125,000 $128,055 $100 1850 Mb s $148,750 $151,805 $100 2150 Mbps $172,500 $175,555 $100 2450 Mb s $196,000 $199,055 N/A v.2.3.06 AT&T and Customer Confidential Information Page 8 of 12 eCRM ID 1-EC224J 1104 MP6679 EAMIS IGLOO 040511 MP ps_mis_all_no_security_svcs_20060528_gcsm.rtf v.03/07/11 ATB�T Managed Internet Service - Pricing Schedule AT&T MA Reference No. CSM110405145355 Table 23: Flexible Bandwidth Billin Option - Ethernet Discount applied to MIS 8� MIS w/Managed Incremental Router: 88.0 % Usage Fee Table 24: Flexible Bandwidth Billing Option - MIS 10 Gig Ethemet Discount: 88.0 °/a Discount applied to MIS: N/A Incremental Usage Fee Tiered MIS MIS with Undiscounted Discount: N/A Bandwidth Undiscounted Managed Incremental Tiered Bandwidth MIS Undiscounted Incremental Minimum Monthly Router Usage Fee Minimum Undiscounted Usage Fee Commitment Fee Undiscounted Per Mbps Commitment Monthly Per Mbps Monthl Fee Fee 0.5 Mbps $390 $460 $940 .5 Gbps $42,215 $84.43 1.0 Mb s $425 $495 $510 1.0 Gb s $78,250 $78.25 1.5 Mb s $470 $540 $380 1.5 Gb s $119,625 $79.75 2 Mb s $590 $885 $355 2.0 Gb s $161,000 $80.50 3 Mb s $850 $1,145 $340 2.5 Gb s $196,000 $80.25 4 Mb s $1,075 $1,370 $325 3.0 Gb s $240,000 $80.00 5 Mbps $1,125 $1,420 $270 3.5 Gbps $279,125 $79.75 6 Mb s $1,250 $1,545 $250 4.0 Gb s $318,000 $79.50 7 Mbps $1,415 $2,295 $245 4.5 Gbps $356,625 $79.25 8 Mbps $1,565 $2,445 $235 5.0 Gbps $390,000 $78.00 9 Mb s $1,715 $2,595 $230 5.5 Gb s $433,125 $78.75 10 Mbps $1,840 $2,720 $225 6.0 Gbps $471,000 $78.50 15 Mb s $2,465 $3,345 $200 6.5 Gb s $508,625 $78.25 20 Mb s $3,090 $3,970 $190 7.0 Gb s $539,000 $77.00 25 Mb s $3,725 $4,605 $180 7.5 Gb s $583,125 $77.75 30 Mb s $4,350 $5,230 $175 8.0 Gb s $620,000 $77.50 35 Mb s $4,990 $5,870 $175 8.5 Gb s $656,625 $77.25 40 Mb s $5,615 $6,495 $170 9.0 Gb s $684,000 $76.00 45 Mb s $6,250 $7,130 $170 9.5 Gb s $719,625 $75.75 50 Mbps $6,770 $7,815 $165 10.0 Gb s $755,000 $75.50 60 Mb s $7,825 $9,005 $160 v.10.01.08 70 Mbps $8,875 $10,055 $155 75 Mbps $9,410 $10,595 $155 80 Mb s $9,925 $11,105 $150 90 Mb s $10,975 $12,155 $150 100 Mb s $12,025 $13,205 $145 Table 25: Class Of Service Option - Tiered T-7, T-3 and Burstable 120 Mb s $14,125 $15,305 $145 Service - Monthly Service Fees 144 Mbps $16,225 $17,405 $140 Discount: N/A 150 Mb s $17,065 $18,250 $140 155 Mbps $17,800 $18,980 $140 Speed Class of Service Monthly Fee - List Price (w/ o 200 Mb s $20,975 $22,780 $130 w/out Managed Router, including Managed Router O tion 2, exce t as indicated 250 Mb s $24,515 $26,320 $120 56 Kbpst $225 300 Mbps $28,050 $29,855 $115 128 Kbpst $225 350 Mb s $31,600 $33,405 $110 400 Mbps $35,140 $36,945 $110 256 Kbpst $225 450 Mb s $38,675 $40,480 $105 384 Kbpst $225 500 Mb s $42,215 $44,020 $105 512 Kbpst $225 550 Mb s $45,750 $47,555 $100 768 Kbps $225 600 Mb s $49,290 $51,095 $100 622 Mbps $50,700 $52,505 $100 7024 Kbps* $225 700 Mbps $56,365 $58,170 $100 1.5 Mbps $225 S00 Mbps 2xT-1 (3 Mbps) $225 ICB $63,440 $65,245 $100 3xT-1 (4.5 Mbps) $225 900 Mbps ICB $70,875 $73,930 $100 4xT-1 (6 Mbps) $225 1000 Mbps 5xT-1 (7.5 Mbps) $225 ICB $78,250 $81,305 N/A 6xT-1 (9 Mbps) $225 v.10.01.08 7xT-1 (10.5 Mbps) $225 8xT-1 (12 Mbps) $225 ATS�T and Customer Confidential Information Page 9 of 12 eCRM ID 1-EC224J 1104 MP6679 EAMIS IGLOO 040511 MP ps_mis_all_no_security_svcs_20060528_gcsm.rtf v.03/07/11 AT&T Managed Internet Service - Pricing Schedule AT&T MA Reference No. CSM110405145355 10 Mbps $825 Table 26: Class Of Service Option - Flexible Bandwidth Billing Option - 15 Mbps $1,075 Monthly Service Fees Discount: N/A 20 Mbps $1,325 Speed Undiscounted MiS w/ or w/out Managed 25 Mbps $1,575 Router including Managed Router Option 2 30 Mbps $�,g25 Monthl Service Fee * 35 Mbps $2,100 Up to 7.5 Mbps $225 40 Mbps $2,350 2.0 Mbps $285 45 Mbps $2,750 2.01 - 3.0 Mbps $360 155 Mbps$ $2,750 3.01 - 4.0 Mbps $435 (t) no real-time class available 4.01 - 5.0 Mbps $510 ($) unmanaged only 5.01 - 6.0 Mbps $575 v.6.1.06 6.01 - 7.0 Mbps $640 7.01 - 8.0 Mbps $705 8.01 - 9.0 Mbps $765 9.01 to 10.0 Mbps $825 10.01 to 15.0 Mbps $1,075 15.01 - 20.0 Mbps $1,325 20.01 - 25.0 Mbps $1,575 25.01 - 30.0 Mbps $1,825 30.01 - 35.0 Mbps $2,100 35.01 -40.0 Mbps $2,350 40.01 -45.0 Mbps $2,750 45.01 -155 Mbps $5,000 200 - 250 Mbps $5,400 300 - 350 Mbps $5,800 400 - 600 Mbps $6,200 622 Mbps $7,000 700 -1000 Mbps $7,800 1.5 Gbps $7,900 2.0 Gbps $8,000 2.5 Gbps $8,100 3.0 Gbps $8,200 3.5 Gbps $8,300 4.0 Gbps $8,400 4.5 Gbps $8,500 5.0 Gbps $8,600 5.5 Gbps $8,700 6.0 Gbps $8,800 6.5 Gbps $8,900 7.0 Gbps $9,000 7.5 Gbps $9,100 8.0 Gbps $9,200 8.5 Gbps $9,300 9.0 Gbps $9,400 9.5 Gbps $9,500 10.0 Gbps $9,600 *Subject to availability v.10.01.08 AT8�T and Customer Confidential Information Page 10 of 12 eCRM ID 1-EC224J 1104 MP6679 EAMIS IGLOO 040511 MP ps_mis_all_no_security_svcs_20060528_gcsm.rtf v.03/07/11 . AT8�T Managed Internet Service — Pricing Schedule AT&T MA Reference No. CSM110405145355 Table 30: MPLS PNT Feature Table 27: Class Of Service Option - Installation Fees Discount:N/A Discount: N/A Access Method Speed Undiscounted Class of Service Undiscounted $1,000 Monthly Service Installation Fee Fee MIS, MIS v.2.3.06 wlManaged Router, and MIS w/ Table 28: MIS+NCS Option (ICB Only) Managed Router O tion 2 Discount: N/A Private Line Feature Undiscounted Monthly Service Fee Frectional T-1 Fractional T-1 (56K — MIS Onl 56K — 768K ** 768K ** $200 MIS + NCS Site Private Line License Fee 3 r $1,200 NxT•1 Private Line NxT-1 MIS + NCS Site 2 throu h 8 3 Mb s-12 Mb s $200 License Fee 5 r) $1,050 Private Line T1 T-1 (1.54 Mbps $200 MIS + NCS Tier 1 Private Line T3 2 Mbps Hi-Cap Flex T3 $1,000 Su port $100 Private Line T3 3 Mbps Hi-Ca Flex T3 $1,000 v.04.29.02 Private Line T3 4 Mbps (Hi-Cap Flex T3 $1,000 Private Line T3 5 Mb s Hi-Ca Flex T3 $1,000 Table 29: MIS + NCS Private Line T3 6 Mb s Hi-Ca Flex T3 $1,000 Installation Fees (ICB Only) Private Line T3 7 Mb s Hi-Ca Flex T3 $1,000 Discount: 0.0 % Private Line T3 8 Mb s Hi-Ca Flex T3 $1,000 Feature Undiscounted Installation Fee Private Line T3 9 Mbps Hi-Cap Flex T3 $1,000 List Price MIS Private Line T3 10 Mbps (Hi-Cap Flex MIS + NCS Site $2,500 T3 $1,000 Pre aration Fee Private Line T3 15 Mbps (Hi Cap Flex T3 v.2.3.06 or Fractional T3 $1,000 Private Line T3 20 Mbps (Hi-cap Flex T3, or Fractional T3 $2,000 Private Line T3 25 Mbps(Hi-cap Flex T3, or Fractional T3 $2,000 Private Line T3 30 Mbps (Hi•cap Flex T3, or Fractional T3 $2,000 Private Line T3 35 Mbps (Hi-cap Flex T3, or Fractional T3 $2,000 Private Line T3 40 Mbps (Hi-cap Flex T3, or Fractional T3 $2,000 Private Line T3 45 Mbps (Full T3 $2,000 Private Line T3 6-45 Mbps (Burstable T3 $2,000 Private Line OC3 OC-3 (35-155 Mbps) Flat rate, Burstable, or Hi- Cap flex $5,000 Private Line OC-12 (70-622 Mbps) OC12 Flat rate, Hi-Cap Flex, or Burstable $10,000 Private line OC-48 (600-2500 Mbps) $20,000 OC48 Flat rate, Hi-Cap Flex or Burstable Ethemet 512Kbps -1.5 Mb s $200 Ethernet 2- 75 Mb s $1,000 Ethemet 15.01 —45 Mbps $2,000 Ethernet 45.01 -155 Mbps $5,000 Ethernet 155.01 - 622 Mb s $10,000 Ethemet 622.01 -1000 Mbps $20,000 ** (1024K not available with MPLS PN'I) v.10.12.07 AT8�T and Customer Confidential Information Page 11 of 12 eCRM ID 1-EC224J 1104 MP6679 EAMIS IGLOO 040511 MP ps_mis_all_no_security_svcs_20060528_gcsm.rtf v.03/07/11 , r � AT&T Managed Internet Service — Pricing Schedule AT&T MA Reference No. CSM110405145355 Table 37: MPLS PNT UniLink Feature Base Unit 24 Port $95 8 Port POE Add-On $35 Discount: N/A 24 Port POE Add-On $85 Access Method Speed Undiscounted Monthly 8 port Analo Module Add-On $40 Service Fee MIS PNT �,5.14.09 and MIS PNT with Mana ed Router Table 3: Life-Cycle Management Charges - Service Charges T-1 (1.54 Mbps) Private Line T-1 Burstable T1 $200 Discount: N/A 2- 45 Mbps (Flat Per Site / Per Occurrence Undiscounted Service Charge List Rate, Hi-Cap Flex or during Standard Business Price Private Line T-3 Burstable T3 $2,000 OC-3 (35-155 Mbps) Hours (Monday- Friday, 8:00 am- 5:00 pm, local time) Flat rate, Burstable, Private Line OC-3 or Hi-Ca flex $5,000 Move, Addition, Change to $260 OC-12 (70-622 Service Mbps) Flat rate, Hi- Delete Service $500 Private Line OC- Cap Flex, or v. 5.14.09 12 Burstable $10,000 Private Line OC- OC-48 $20,000 Table 4: Class Of Service Option - when ordered with AT8�T BVoIP 48 Services only Ethernet 512 Kbps — 1.5 $200 Mbps Discount: 100°/a Ethernet 2- 45 Mb s $2,000 Class of Service Monthly Ethernet 45.01-155 Mb s $5,000 Service Fee $225 Ethernet 155.01-622 Mb s $10,000 v.1.9.09 Ethernet 622.01-1000 Mb s $20,000 v.10.12.07 Table 32: MultiCast Monthly Service Fee Section III: Additional Service Fees N/A MultiCast Monthly Service Fee ICB Movin Fee durin hours $1,000 er location Additional Moving Fee Additional $500 per location Table 33: MultiCast Installation (outside standard operating hours — 8:00 a.m. to 5:00 p.m. N/A Monda throu h Frida MultiCast Installation Fee �Cg v.07/01I04 Section IV: Local Access Pricing Section II: AT8�T Business in a Box NPAI Location Access Local Local Table 1: Service Component Replacement — Next Business Day NXX Bandwidth Access Access Shipped (5x8) Monthly Charges Non- Net Discount: N/A Recurring Monthly Charge Recurring Service ComponenUDevice Undiscounted Monthly Char e Service Char e Base Unit 12 Port Augusta, Ethernet $50 706-849 GA 50Mbps $0.00 $950.00 Base Unit 24 Port $70 8 Port POE Add-On $30 Au usta, Ethernet 24 Port POE Add-On $75 706-849 GA 100Mbps $0.00 $ 1150.12 8 Port Analo Module Add-On $35 v.5.14.09 Table 2: OnSite Maintenance (24X7X4) Monthly Charges Discount: NIA Option Undiscounted Monthly Service Char e Base Unit 12 Port $75 AT&T and Customer Confidential Information Page 12 of 12 eCRM ID 1-EC224J 1104 MP6679 EAMIS IGLOO 040511 MP ps_mis_all_no_security_svcs_20060528_gcsm.rtf v.03/07/11 a�� Contract Service Arrangement Agreement Case Number GA10-2895-05 This Contract Service Arrangement (CSA) Agreement ("Agreement") is by and between BellSouth Telecommunications, Inc. d/b/a AT&T Georgia, ("Company") and Augusta ("Customer" or "Subscriber"). This Agreement is based upon the following terms and conditions as well as any Attachment(s) affixed and the appropriate lawfully filed and approved tariffs which are by this reference incorporated herein. l. Subscriber requests and Company agrees, subject to the terms and conditions herein, to provide the service described in this Agreement at the monthly and nonrecurring rates, charges, and conditions as described in this Agreement ("Service"). The rates, charges, and conditions described in this Agreement are binding upon Company and Subscriber for the duration of this Agreement. For the purposes of the effectiveness of the terms and conditions contained herein, this Agreement shall become effective upon execution by both parties. For purposes of the determination of any service period stated herein, said service period shall commence the date upon which installation of the service is completed. 2. Company agrees to provide Subscriber notice of any additional tariffed services required for the installation of the Service. Subscriber agrees to be responsible for all rates, charges and conditions for any additional tariffed services that are ordered by Subscriber. 3. This Agreement is subject to and controlled by the provisions of Company's or any of its affiliated companies' lawfully filed and approved tariffs, including but not limited to Section A2 of the General Subscriber Services Tariff and No. 2 of the Federal Communications Commission Tariff and shall include all changes to said tariffs as may be made from time to time. All appropriate tariff rates and charges shall be included in the provision of this service. Except for the expressed rates, charges, terms and conditions herein and except as otherwise provided in Section 13 below, in the event any part of this Agreement conflicts with the terms and conditions of Company's or any of its affiliated companies' lawfully filed and approved tariffs, the tariff shall controL 4. This Agreement may be subject to the appropriate regulatory approval prior to commencement of installation. Should such regulatory approval be denied, after a proper request by Company, this Agreement shall be null, void, and of no effect. 5. If Subscriber cancels this Agreement prior to the completed installation of the Service, but after the execution of this Agreement by Subscriber and Company, Subscriber shall pay all reasonable costs incurred in the implementation of this Agreement prior to receipt of written notice of cancellation by Company. Notwithstanding the foregoing, such reasonable costs shall not exceed all costs which would apply if the work in the implementation of this Agreement had been completed by Company. 6. The rates, charges, and conditions described in this Agreement may be based upon information supplied to Company by the Subscriber, including but not limited to forecasts of growth. If so, Subscriber agrees to be bound by the infortnation provided to Company. Should Subscriber fail to meet its forecasted level of service requirements at any time during the term of this Agreement, Subscriber shall pay all reasonable costs associated with its failure to meet its projected service requirements. 7. (a) If Subscriber cancels this Agreement or a Service provided pursuant to this Agreement at any time prior to the expiration of the service period set forth in this Agreement, Subscriber shall be responsible for all termination charges. Unless otherwise specified by the tariff ar stated elsewhere in this Agreement, Page 1 of 13 AT&T and Customer Confidential Information r�� Contract Service Arrangement Agreement Case Number GA10-2895-05 termination charges are defined as fifty percent (50%) of the recurring charges due or remaining as a result of the minimum service period agreed to by the Company and Subscriber and set forth in this Agreement and any nonrecurring charges that were not applied upon installation as set forth in this Agreement. (b) Subscriber further acknowledges that it has options for its telecommunications services from providers other than Company and that it has chosen Company to provide the services in this Agreement. Accordingly, if Subscriber assigns this Agreement to a certified reseller of Company local services and the reseller executes a written document agreeing to assume all requirements of this Agreement, Subscriber will not be billed termination charges. However, Subscriber agrees that in the event it fails to meet its obligations under this Agreement or terminates this Agreement or services purchased pursuant to this Agreement in order to obtain services from a facilities based service provider ar a service provider that utilizes unbundled network elements, Subscriber will be billed, as appropriate, termination charges as specified in this Agreement. 8. This Agreement shall be construed in accordance with the laws of the State of Georgia. 9. Except as otherwise provided in this Agreement, notices required to be given pursuant to this Agreement shall be effective when received, and shall be sufficient if given in writing, hand delivered, or United States mail, postage prepaid, addressed to the appropriate party at the address set forth below. Either party hereto may change the name and address to whom all notices or other documents required under this Agreement must be sent at any time by giving written notice to the other party. Company Be1lSouth Telecommunications, Inc. d/b/a AT&T Georgia Assistant Vice President 3626 Walton Way Ext, Ste 1 Augusta, GA 30909- Subscriber Augusta 530 Greene St Augusta, GA 30901- 10. Subscriber may not assign its rights or obligations under this Agreement without the express written consent of Company and only pursuant to the conditions contained in the appropriate tariff. 11. In the event that one or more of the provisions contained in this Agreement or incorporated within by reference shall be invalid, illegal, or unenforceable in any respect under any applicable statute, regulatory requirement or rule of law, then such provisions shall be considered inoperative to the extent of such invalidity, illegality, or unenforceability and the remainder of this Agreement shall continue in full force and effect. 12. Acceptance of any order by Company is subject to Company credit and other approvals. Following order acceptance, if it is determined that: (i) the initial credit approval was based on inaccurate or incomplete information; or (ii) the customer's creditworthiness has significantly decreased, Company in its sole discretion reserves the right to cancel the order without liability or suspend the Order until accurate and appropriate credit approval requirements are established and accepted by Customer. Page 2 of 13 AT&T and Customer Confidential Information ��'� Contract Service Arrangement Agreement Case Number GA10-2895-05 13. Customer and Company acknowledge and agree that to the extent the Service provided under this Agreement is deregulated or de-tariffed by operation of law, regulation, or otherwise, all references in this Agreement to "Be1lSouth General Subscriber Services Tariffl', "Be1lSouth tariffs", "Be1lSouth's lawfully filed tariffs", or any other reference to Be1lSouth's tariffs on file with the Public Service Commissioner(s) of the applicable state or states shall be deemed reference to the terms set forth in this Agreement, as well as the Service Descriptions and Price Lists and the Be1lSouth Service Agreement, all of which can be found at the link found at www.att.com/servicepublications, all incorporated herein by reference as if fully included herein. Customer agrees such deregulated or de-tariffed Service shall be provided in accordance with the terms and conditions set forth in this Agreement, the Service Descriptions and Price Lists far each applicable state or states and the Be1lSouth Service Agreement found at the link above. To the extent there exist any discrepancies or inconsistencies between the terms set forth in the body of this Agreement and those incorporated by reference, the terms and conditions set forth in the body of this Agreement shall govern. 14. Customer acknowledges that Customer has read and understands this Agreement and agrees to be bound by its terms and conditions including all terms set forth in the Service Descriptions and Price Lists found at www.att.com/servicepublications, as applicable. Customer further agrees that this Agreement and any attachments hereto, constitute the complete and exclusive statement of the agreement between the parties, superseding all proposals, representations, and/or prior agreements, oral or written, between the parties relating to the subject matter of the Agreement. This Agreement is not binding upon Company until executed by an authorized employee, partner, or agent of Customer and Company. This Agreement may not be modified, amended, or superseded other than by a written instrument executed by both parties. The undersigned warrant and represent that they have the authority to bind Customer and Company to this Agreement. Page 3 of 13 AT&T and Customer Confidential Information �� Contract Service Arrangement Agreement Case Number GA10-2895-05 Option 1 of 1 Offer Expiration: This offer shall expire on: 6/30/2011. Estimated service interval following acceptance date: Negotiable weeks. Service description: This Contract Service Arrangement (CSA) Agreement provides rates and charges for Be1lSouth� Centrex service for multiple systems. Each system will terminate coterminous with the expiration date of this contract regardless of the installation date of the individual systems. This Agreement is for a service period of twenty-four (24) months. This Agreement shall be extended far additional one-year terms under the same terms and conditions herein unless either party provides written notice of its intent not to renew the Agreement at least sixty (60) days priar to the expiration of the initial term or each additional one-year term. Page 4 of 13 AT&T and Customer Confidential Information �� Contract Service Arrangement Agreement Case Number GA10-2895-05 Option 1 of 1 IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed by their duly authorized representatives on the dates set forth below. Accepted by: Subscriber: Augusta By: �� ,�%��] Authorized Signature ��PrintedName: David S. Copenhaver Title: M a y o r Date: Company: BellSouth Telecommu ications, Inc. d/b/a AT& e ia By: �� ; � 3 Authorized Sign Printed Name: Title: Date: � ! ( � Page 5 of 13 AT&T and Customer Confidential Information �� Contract Service Arrangement Agreement Case Number GA10-2895-05 Option 1 of 1 RATES AND CHARGES Rate Elements Non-Recurrina Monthlv Rate USOC � BeIlSouthA Centrex service, $.00 $250.00 M1ACS Payment Plan 4, Standard common equipment, each 2 BeIlSouthA Centrex service, $.00 $250.00 M1ACC Payment Plan 4, Common equipment customized by the Company at the subscriber's request, each 3 BeIlSouthA Centrex service, $.00 $.00 CCXEN BeIlSouthA Centrex Control, Service Establishment, Initial setup, per system _ _ 4 BeIlSouthA Centrex seroice, $.00 $3.95 CENAA Standard Features, per station line, each 5 BeIlSouthA Centrex service, $.00 $3.95 CENCA BeIlSouthA Centrex Control, Per Line, Initial Setup, each station line, Company provisioned, subscriber provisioned, or converted from ECAS, DECAS, or Customer Control 6 BeIlSouthA Centrex senrice, $.00 $8.75 M4LFA Payment Plan 4, Station l,inks, Flat Rate, each Page 6 of 13 AT&T and Customer Confidential Information �t�t Contract Service Arrangement Agreement Case Number GA10-2895-05 Option 1 of 1 RATES AND CHARGES � BeIlSouthA Centrex service, $.00 $8.75 M4LFB Payment Plan 4, Station Links for 800 Service Termination, Flat Rate, each $ BeIlSouthA Centrex service, $.00 $8.75 M4LFC Payment Plan 4, Station Links Terminated on Electronic Business Sets/PSET (DMS-100 only), Flat Rate, each 9 BeIlSouthA Centrex service, $.00 $8.75 M4LFD Payment Plan 4, Station Links Terminated on Electronic Business Sets/M5009 (DMS-100 only), Flat Rate, each 10 BeIlSouthA Centrex service, $.00 $8.75 M4LFE Payment Plan 4, Station Links Terminated on Electronic Business Sets/M5209 (DMS-100 only), Flat Rate, each 11 BeIlSouthA Centrex service, $.00 $8.75 M4LFF Payment Plan 4, Station Links Terminated on Electronic Business Sets/M5112 (DMS-100 only), Flat Rate, each 12 BeIlSouthA Centrex service, $.00 $8.75 M4LFG Payment Plan 4, Station Links Terminated on _ Electronic Business Sets/M5312 (DMS-100 only), Flat Rate, each Page 7 of 13 AT&T and Customer Confidential Information �� Contract Service Arrangement Agreement Case Number GA10-2895-05 Option 1 of 1 RATES AND CHARGES 13 BeIlSouthA Centrex service, $.00 $8.75 M4LFT Payment Plan 4, Station Links Terminated on Electronic Business Sets/M5008 (DMS-100 only), Flat Rate, each 14 BeIlSouthA Centrex service, $.00 $8.75 M4LFU Payment Plan 4, Station Links Terminated on Electronic Business Sets/M5208 (DMS-100 only), Flat Rate, each 15 BeIlSouthA Centrex service, $.00 $8.75 M4LFV Payment Plan 4, Station Links Terminated on Electronic Business Sets/M5216 (DMS-100 only), Flat Rate, each 16 BeIlSouthA Centrex service, $.00 $8.75 M4LF3 Payment Plan 4, Station Links Terminated on Electronic Business Sets/M5316 (DMS-100 only), Flat Rate, each �� BeIlSouthA Centrex service, $.00 $8.75 M4LFH Payment Plan 4, Station Links Equipped with Caller ID, Flat Rate, each �$ BeIlSouthA Centrexservice, $.00 $8.75 M4LFW Payment Plan 4, Station Links Equipped with Caller ID and Message Waiting Lamp Indication (DMS-100 only), Flat Rate, each Page 8 of 13 AT&T and Customer Confidential Information �� Contract Service Arrangement Agreement Case Number GA10-2895-05 Option 1 of 1 RATES AND CHARGES 19 BeIlSouthA Centrex service, $.00 $8.75 M4LFJ Payment Plan 4, Station Links Equipped for Message Waiting Lamp Indication (DMS-100 only), Flat Rate, each 20 BeIlSouthA Centrex service, $.00 $8.75 M4LFM Payment Plan 4, Station Links for Provision in a Different Serving Wire Center, Flat Rate, each 21 BeIlSouthA Centrex service, $.00 $8.75 M4LF0 Payment Plan 4, Station Links for Provision in a Different Serving Wire Center for Electronic Business Sets/PSET (DMS-100 only), Flat Rate, each 22 BeIlSouthA Centrex service, $.00 $8.75 M4LFP Payment Plan 4, Station Links for Provision in a Different Serving Wire Center for Electronic Business Sets/M5009 (DMS-100 only), Flat Rate, each 23 BeIlSouthA Centrex service, $.00 $8.75 M4LFQ Payment Plan 4, Station Links for Provision in a Different Serving Wire Center for Electronic Business Sets/M5209 (DMS-100 only), Flat Rate, each 24 BeIlSouthA Centrex service, $.00 $8.75 M4LFR Payment Plan 4, Station Links for Provision in a Different Serving Wire Center for Electronic Business Sets/M5112 (DMS-100 only), Flat Rate, each Page 9 of 13 AT&T and Customer Confidential Information r�� Contract Service Arrangement Agreement Case Number GA10-2895-05 Option 1 of 1 RATES AND CHARGES 25 BeIlSouthA Centrex service, $.00 $8.75 M4LFS Payment Plan 4, Station Links for Provision in a Different Serving Wire Center for Electronic Business Sets/M5312 (DMS-100 only), Flat Rate, each 26 BeIlSouthA Centrex service, $•�� $8.75 M4LF4 Payment Plan 4, Station Links for Provision in a Different Serving Wire Center for Electronic Business Sets/M5008 (DMS-100 only), Flat Rate, each 27 BeIlSouthA Centrex service, $.00 $8.75 M4LF5 Payment Plan 4, Station Links for Provision in a Different Serving Wire Center for Electronic Business Sets/M5208 (DMS-100 only), Flat Rate, each 28 BeIlSouthA Centrex service, $.00 $8.75 M4LF6 Payment Plan 4, Station Links for Provision in a Different Serving Wire Center for Electronic Business Sets/M5216 (DMS-100 only), Flat Rate, each 29 BeIlSouthA Centrex service, $.00 $8.75 M4LF7 Payment Plan 4, Station Links for Provision in a Different Serving Wire Center for Electronic Business Sets/M5316 (DMS-100 only), Flat Rate, each Page 10 of 13 AT&T and Customer Confidential Information �� Contract Service Arrangement Agreement Case Number GA10-2895-05 Option 1 of 1 RATES AND CHARGES 30 BeIlSouthA Centrex service, $.00 $8.75 M4LFZ Payment Plan 4, Station Links for Provision in a Different Serving Wire Center for 800 service Termination, Flat Rate, each 31 BeIlSouthA Centrex service, $.00 $.00 M4LF9 Payment Plan 4, Station Links Termination on MegaLinkA service, LightGateA service, or Equivalent Services, Flat Rate, each 32 BeIlSouthA Centrex service, $.00 $.00 M4LF2 Payment Plan 4, Station Links Termination on MegaLinkA service, LightGateA service, or Equivalent Services for 800 service Termination, Flat Rate, each 33 BeIlSouthA Centrex service, $.00 $8.75 M1 FNX Payment Plan 4, Bridged Links, located on different premises from station link on non-continuous property, each 34 BeIlSouthA Centrexservice, $.00 $8.75 M1FCX Payment Plan 4, Bridged Links, located on different premises from station link on same continuous property, each 35 BeIlSouthA Centrexservice, $.00 $8.75 M1FEX Payment Plan 4, Extended Bridged Links, extended to different premises, different serving wire center, each Page 11 of 13 AT&T and Customer Confidential Information �� Contract Service Arrangement Agreement Case Number GA10-2895-05 Option 1 of 1 RATES AND CHARGES 36 BeIlSouthA Centrex service, Systems $•�a $.00 M2ADA Communication Service, System Abbreviated Dialing Capability for 100 Numbers, per system 37 BeIlSouthA Centrex service, Network $.00 $25.00 M9QCX Access Register (NAR) Package, per NAR, Both-way, Flat Rate 38 BeIlSouthA Centrex service, Network $.00 $25.00 M9Q1X Access Register (NAR) Package, per NAR, One-way Inward, Flat Rate 39 BeIlSouthA Centrex service, Network $.00 $25.00 M9QOX Access Register (NAR) Package, per NAR, One-way Outward, Flat Rate Page 12 of 13 AT&T and Customer Confidential Information �� Contract Service Arrangement Agreement Case Number GA10-2895-05 Option 1 of 1 RATES AND CHARGES NOTES: 1. All rules and regulations as set forth in the General Subscriber Services Tariff (GSST) are applicable to this Agreement. The rate elements included herein have been specifically discounted. Other rate elements used in the provision of the service have not been listed, but may be found in the appropriate Company tarif£ Examples of other rate elements are: FCC surcharges, regulatory fees, taxes, or charges for features ordered that are not listed in the Agreement. 2. Other rate elements used in the provision of this service may not be listed herein, however, can be found in the appropriate Tariffs or Price lists. 3. Payment Plan designation is for provisioning purposes only. 4. The appropriate tariff notes associated with each rate element apply as specified in the GSST. 5. The following nonrecurring charges will not apply upon installation. However, if all or any part of the service is disconnected prior to the expiration of the selected term, then Customer will pay full nonrecurring charges that were waived at installation as identified below in addition to applicable termination liability charges: USOC Descri tion Nonrecurrin Char e CENAA Centrex Features $19.50 each M1ACS Standard Common E ui ment $600.00 each M1ACC Customized Common E ui ment $750.00 each Line Connection, first $58.25 each Line Connection, Additional $30.00 each Furthermore, upon Customer's request to disconnect all service priar to the expiration of the selected term, Customer will be charged a one-time Contract Preparation Charge in the amount of $423.00. All trademarks and service marks contained herein are owned by AT&T Intellectual Property and/or AT&T affiliated companies. END OF ARRANGEMENT AGREEMENT OPTION 1 Page 13 of 13 AT&T and Customer Confidential Information ,�, AT&T ILEC CompleteLink� �u.��.�,�,' C�t�ct Pricing Schedule / Confirmation of Service Order CompleteLink Promotion � �� ❑ Pricing Schedule to AT&T Agreement Reference No. * �Qlla`1<a' � Confirmation of Service Order If neither box above is checked then this document is a standalone Confirmation of Service Order. * This document may be used as a Pricing Schedule only if attached to an Agreement referred to internally at AT&T as a UA MSA, UA MA or UA SSTC. Customer "Customer" AT&T "AT&T" City of Augusta ** For purposes of this Pricing Schedule/Confirmation of Service 530 Greene Street Order AT&T means the Service Provider(s) specifically Augusta GA 30911 USA identified herein. Dunn & Bradstreet No.", if any: *(If not available, provide Federal Taxpayer ID number) Customer Contact (far notices) AT&T Sales Contact Information and for Contract Notices � Prima Sales Contact Name: Kevin Luce Account Rep Name: Shelly Fields Title: Infrastructure Supervisor Title: Acct Manager Telephone: 706 821 1603 Fax: Telephone: 912-964-7425 Fax: 678-966-2157 Email: E-mail: luce@augustaga.gov sf2028@att.com Address for notices. if different from above: Street Address: 126 Chatham Parkway Street Address City: Garden City State: GA Zip Code: 31408 City With a coov to: State Zip Code AT&T Corp. USA One AT&T Way, Bedminster, NJ 07921-0752 Attn: Master Agreement Support Team E-mail: mast att.com . AT&T Authorized A ent or Re resentative Information if a licable ❑ Prima Sales Contact Name: Company Name: Agent Street Address: City: State: Zip Code: Telephone: Fax: Email: Agent Code Customer agrees to subscribe to CompleteLink ("CompleteLink" or the "Promotion"), a volume discount plan, according to the prices and terms and conditions (including, but not limited to prices or discounts) set forth in this Pricing Schedule/ Confirmation of Service Order, Attachment A and the applicable Price Lists(s), Tariff(s) and Guidebook(s). If this document serves as a Confirmation of Service Order (as indicated above), the Confirmation of Service Order is subject to: (a) the terms of the applicable Tariff, if the Promotion is offered pursuant to Tariff; or (b) the AT&T Business Service Agreement (BSA), if the Promotion is not offered pursuant to Tariff. Tariffs, Price Lists, Guidebooks and the BSA can be found at www.att.com/servicepublications. If this document serves as a Pricing Schedule (as indicated above), this Pricing Schedule is part of the "AgreemenY' per the referenced AT&T Agreement. Throughout the remainder of this document, this document shall be referred to as the "Pricing Schedule". The Effective Date of this Pricing Schedule is the later of the signature dates below. This Pricing Schedule sets forth promotional terms which will apply to specific Services. This Promotion is provided by the AT&T Incumbent Local Exchange Carrier (ILEC) Affiliate(s) identified below as the Service Provider(s). '*Customer represents that this is its legal business name and understands that AT&T is relying on that representation. Customer (by its authorized representative) AT&T (by i authori d re esentative) b B � �• g ? • �S J' �F � Printed or Typed Printe yped T � �/ Name: David S. Copenhaver Name: C S l "� c� Title: M a y o r Title: Date: � Z,y � Date: �' j p� ' � � AT&T and Customer Confidential Information CompleteLink_LOE_SE Page 1 of 5 v.10/29/09 tg1583 AT&T ILEC CompleteLink� ,j��,�'� Pricing Schedule / Confirmation of Service Order CompleteLink Promotion 1. SERVICE PROVIDER(S): (Select all that apply.) ❑ BeIlSouth Telecommunications, Inc. d/b/a AT&T Alabama ❑ BeIlSouth Telecommunications, Inc. d/b/a AT&T Florida � BeIlSouth Telecommunications, Inc. d/b/a AT8�T Georgia ❑ BeIlSouth Telecommunications, Inc. d/b/a AT�T Kentucky ❑ BeIlSouth Telecommunications, Inc. d/b/a AT&T Louisiana ❑ BeIlSouth Telecommunications, Inc. d/b/a AT&T Mississippi ❑ BeIlSouth Telecommunications, Inc. d/b/a AT&T North Carolina ❑ BeIlSouth Telecommunications, Inc. d/b/a AT&T South Carolina ❑ BeIlSouth Telecommunications, Inc. d/b/a AT&T Tennessee 2. PROMOTION DESCRIPTION CompleteLink is an optional access and usage volume discount plan for AT&T business customers. Customers subscribing to CompleteLink, receive monthly discounts on selected Eligible Services (defined below) based on the customer's Minimum Annual Revenue Commitment (MARC). CompleteLink requires AT&T local access and/or local usage. The CompleteLink promotion is offered in three types, based upon customer eligibility: Standard: The Standard Promotion is available to all business customers who currently have business with AT&T or do not have business with AT&T. Renewal Lovaltv: Eligible customers for Renewal Loyalty are AT&T Winning Rewards Promotion customers who opt out of their Winning Rewards term contracts before expiration, or select to sign up for CompleteLink within 60 days of expiration; and CompleteLink customers who have timely notified AT&T in writing that they do not wish to renew their CompleteLink for another term. Win/Winback: Win and Winback customers include business customers who are moving their local exchange access line service from a competitive local exchange carrier to AT&T Alabama, AT&T South Carolina, AT&T Tennessee. A Customer cannot have more than one of each of the three types of CompleteLink agreements for which it qualifies at any given time. 3. PRICING SCHEDULE TERM Pricing $cl��lule,T�Ira�r�1 ��`'��', „# , Selected by Customer in Attachment A ��Mirnmum P�Y4rren� P�riPd"� , > � , � � Pricing;Schedule Term Statt p�te ,; �: When discounts pursuant to this Pricing Schedule are first applied to and ' Eligible Services: the discounts for Eligible Services (as identified in the Eff,e�tiVe QBte `of �� ``'�� 'Y` �-�' applicable Tariff or in this Pricing Schedule, below) will appear within the Rates, Discounts and Billing first or second billing statement after the Promotion information is entered into the AT&T billing system. 4. AUTO-RENEWAL AND END OF PRICING SCHEDULE TERM. Upon expiration of the initial Pricing Schedule Term, unless Customer notifies AT&T in writing of its intent not to renew for another like term under the Promotion at least sixty (60) days prior to expiration, this Promotion Pricing Schedule shall automatically renew for another Term ("Renewal Term"). If the Promotion Pricing Schedule is not renewed for another term or at the expiration of the Renewal Term, this Pricing Schedule shall terminate automatically (no Promotion discounts shall apply) and the Services under the Promotion will continue to be provided to Customer on a stand-alone basis at the then-current month-to-month charges under the then applicable AT&T Guidebooks (Service Descriptions & Price Lists) or Tariffs, as the case may be, for Services or until AT&T or Customer cancels the Service on 30-days' prior written notice. 5. CUSTOMER ELIGIBILITY. The Promotion is available to business customers on a per customer billing telephone number ("BTN") basis to new or existing customers who subscribe to regulated Services and who are billed by AT&T for all their BTNs in an aggregate minimum monthly billing amount of $500 per year. The Promotion is not transferable or assignable. AT&T and Customer Confidential Information CompleteLink_LOE_SE Page 2 of 5 v.10/29/09 tg1583 AT&T ILEC CompleteLink� �'��'� Pricing Schedule / Confirmation of Service Order CompleteLink Promotion 6. BTN ELIGIBILITY. BTNs that include regulated services pursuant to Contract Service Arrangements (CSA's) or other AT&T programs or promotions are not eligible for enrollment in the Promotion. 7. BILLED TELEPHONE NUMBERS (BTN)S 7.1 Main Billed Telephone Number. Customer must specify one of its accounts listed on Attachment B hereto as its "Main Billed Telephone Number". This Pricing Schedule is governed by the laws, Tariff and/or Guidebook, rules and regulations of the state in which the Main Billed Telephone Number is installed. The designated Main Billed Telephone Number must be on a bill rendered by AT&T as the local senrice provider. 7.2 Billed Telephone Numbers ("BTNs") and Business Access Line. The initial BTNs included under this Pricing Schedule are specified on Attachment B to this Pricing Schedule. Customer is responsible for ensurina that all initial BTNs intended to be under this Pricina Schedule are listed on Attachment B. Subsequent BTN additions or deletions to or from the Promotion will be accepted from Customer upon oral or written notice to AT&T. Contributory revenues and volume discounts in Customer's monthly bill will reflect BTN additions or deletionS within the first or second billing cycle after the requested change. AT&T must be the local service provider for all BTNs. The rates and terms of certain service components are identified in the Promotion; the rates and terms for those service components will be those in effect on the Effective Date of this Pricing Schedule: and the rates and terms for those service components will continue for the Pricing Schedule Term. The rates for services associated with the Promotion are exclusive of, and Customer will pay, all current or future taxes, regulatory surcharges, recovery fees, shipping charges, and other similar charges specified or allowed by any governmental entity relating to the sale, use or provision of the services. 8. CONTRIBUTORY SERVICES. "Contributory Services" are those Services whose revenue is counted toward the achievement of Customer's selected minimum annual revenue commitment ("MARC"). Services contributing toward the MARC include all AT&T regulated Services. The following do not contribute toward the MARC: E-911 Service charges, taxes, late payment charges, charges billed pursuant to Federal or State Access Service Tariffs, and charges collected on behalf of cities, municipalities or other governmental entities (including, but not limited to surcharges for 911 services, end user common line surcharges, non-regulated entities, 976 Service charges, Miami Manhole surcharges, universal service fees, and telecommunication relay service surcharges). 9. ELIGIBLE SERVICES. "Eligible Services" are those services that are eligible for discounts based on achievement of a Specified MARC. MARC volume discounts are limited to the following Eligible Services: individual business lines; analog trunks; central office features; Complete Choice for Business; and, hunting for a one-year term commitment. Hunting is not an Eligible Service for term commitments greater than one year, but will be separately discounted 50% for a two-year term commitment and 100% for a three-year term commitment. 10. TERMINATION LIABILITY 10.1 Early Termination Charge. In the event Customer terminates this Pricing Schedule prior to the expiration of the Term, or the Renewal Term, Customer shall be liable for an Early Termination Charge. Early Termination Charges shall be calculated as follows: 10.1.1. The Early Termination Charge equals 50% of the MARC multiplied by the number of years remaining in the Pricing Schedule Term or the Renewal Term. In addition, if the Early Termination Charge includes a calculation for a partial year and the partial year revenue is less than the MARC, Customer is liable for 50% of the difference between the MARC and the actual billed revenue for that partial year. If Customer disconnects a Service and, as a result of that disconnect, pays an early termination charge for that Service, that early termination charge shall be applied toward the satisfaction of the MARC under this Pricing Schedule; therefore, the calculation of the Early Termination Charge under this Pricing Schedule will reflect that MARC attainment. 10.1.2 If Customer receives any "accelerated discounY' (including any upfront discount) under this Pricing Schedule, upon Customer's early termination, Customer is additionally liable for an accelerated discount termination fee equal to 50% of the accelerated discounts received, prorated by the remaining number of months in the Pricing Schedule Term. 10.2 Failure to Meet Minimum Annual Revenue Commitment ("MARC"). The Customer must meet or exceed the selected MARC for each 12 months of the Term, and the Renewal Term (if applicable). If the Customer fails to meet or exceed the MARC for any such 12 month period, the Customer will be billed an "Under Utilization Charge" equal to the difference between the MARC and the actual billed amounts for Contributory Services that were provided during that 12 month period. AT8�T and Customer Confidential Information CompleteLink LOE_SE Page 3 of 5 v.10/29/09 tg1583 __ _ _ _ _ AT&T ILEC CompleteLink� ,�'�,�t Pricing Schedule / Confirmation of Service Order CompleteLmk Promotion 10.3 Early Termination Charge Exemptions. Customer will not be liable for any Early Termination Charges under the following conditions: 10.3.1 Satisfaction Guarantee. Within 90 days of Customer's execution of this Pricing Schedule, Customer may discontinue the Promotion by terminating this Pricing Schedule for any reason, or no reason at all, without Early Termination Charge liability for the Promotion pursuant to this Pricing Schedule; however, if Customer received an accelerated discount upon entering into this Pricing Schedule, the amount of that accelerated discount shall be charged to Customer's Main Billed Telephone Number monthly statement or final bill. Notwithstanding the foregoing, Customer is not eligible for this Satisfaction Guarantee if Customer had terminated another AT&T toll, access or usage term plan (including a previous Promotion agreement) to subscribe to the Promotion under this Pricing Schedule. 10.3.2 MARC Downgrade with Technoloav Up4rade. Early Termination Charge liability will not apply if, during the Term or Renewal Term, Customer disconnects one or more of the Contributory Services in Column A of the chart, below; replaces those Contributory Services with the corresponding Contributory Service(s) listed in Column B; and, such replacement results in a 50% or greater difference between Customer's current MARC and the next lower MARC level (as reflected on Attachment A unless MARC levels are provided in the applicable Tariff or Guidebook). In such event, Customer may request to terminate this Pricing Schedule without Early Termination Charges provided: a) Customer enters into a new CompleteLink agreement ("CompleteLink Replacement AgreemenY') for a term period that is equal to or greater than the time remaining in the Term or Renewal Term of this Pricing Schedule; and, b) the MARC for the CompleteLink Replacement Agreement is at least the next lower CompleteLink MARC level (as reflected on Attachment A unless MARC levels are provided in the applicableTariff or Guidebook). This provision is not applicable to the $500 MARC level. Only the Services reflected in Columns A and B in the chart below qualify. Replacement Contributory Service(s) must be installed at the same Customer Site(s) and in the same relative quantity(ies) as those being replaced. It is AT&T's sole determination whether these conditions are met. Column A* � ,° ,� Golurnn B Analo Trunks ISDN PRI Basic Local Access Exchan e Lines ISDN PRI "Centrex is not a service eligible for inclusion in Column A. Waiver of Early Termination Charges only applies to this Promotion. Termination charges may apply on those Services being disconnected, and the application of those termination charges are not affected by this MARC Downgrade and Technology Upgrade provision. All the applicable recurring and non-recurring charges apply to the installation and removal of Services. Services are subscribed to separately and not as a part of the CompleteLink subscription. As a result of selecting a reduced MARC level, discounts provided under the CompleteLink Replacement Agreement may be less than those received under this Pricing Schedule (discounts for the CompleteLink Replacement Agreement will be those applicable to the new MARC level under the CompleteLink promotion in effect at the time the CompleteLink Replacement Agreement is executed). 10.3.3 Business Downturn MARC Downqrade: For purposes of this Pricing Schedule, the term "Business Downturn" is defined as an unplanned, measurable change in business conditions affecting Customer's business that was outside of Customer's control and that materially and negatively affected Customer's need for the level of AT&T Contributory Services. This provision may be invoked by Customer no earlier than on the 1 year anniversary date of the Pricing Schedule Term Start Date, and may only be invoked when the selected Pricing Schedule Term is two or three years. To invoke this provision, Customer must provide in writing to AT&T the facts which support its request for Business Downturn, and AT&T will solely determine whether Customer's supporting materials describe a situation which constitutes a Business Downturn under this Pricing Schedule. Upon AT&T's determination that a Business Downturn has occurred, Customer and AT&T shall then negotiate in good faith an appropriate and commercially.� reasonable change to Customer's commitments hereunder. Examples of appropriate and commercially reasonable changes are (but are not limited to) a modification to the term length, the MARC, or combination thereof. The Parties shall continue performance under this Pricing Schedule during AT&T's determination and the negotiations. If no agreement can be reached regarding a change to the Customer's commitments, then the rates, MARC, terms and conditions of this Pricing Schedule shall remain in effect for the remainder of the Term and/or Renewal Term. Customer may invoke this provision only once, either during the Term or Renewal Term, under this Pricing Schedule. Customer specifically acknowledges that the AT&T and Customer Confidential Information CompleteLink_LOE_SE Page 4 of 5 v.10/29/09 tg1583 �� AT&T ILEC CompleteLink� ��,�'� Pricing Schedule / Con�rmation of Service Order CompleteLink Promotion transfer or substitution of Services to a provider other than an AT&T Affiliate during the Term or Renewal Term that results in a reduction in the projected annual spending for Contributory Services under this Pricing Schedule, does not qualify as a Business Downturn. This provision is not available and may not be invoked in the State of Florida. 10.3.4 Conversion. During the Pricing Schedule Term or Renewal Term, Customer may terminate the Promotion without Early Termination Charge liability provided: a) Customer enters into a CompleteLink Replacement Agreement for a term period that is equal to or greater than the time remaining on the Term or Renewal Term (as applicable) of this Pricing Schedule; and, b) the MARC on the new agreement is equal to or greater than the MARC under this Pricing Schedule. 10.3.5 MARC downgrades are not available pursuant to this Pricing Schedule except as provided in this Section 10.3.3. 11. The attachments hereto are incorporated by reference herein. ,�: �:; � �or internal use`� LL � � Is this CompleteLink associated with ABN Complete? YES ❑ NO � Billing Telephone Number for Existing service, if applicable: 404-R01-7586-586 Promotion/Program Code: End of Document AT&T and Customer Confidential Information CompleteLink_LOE_SE Page 5 of 5 v.10/29/09 tg1583 „��, Attachment A } to ��"��T&T ILEC CompleteLink� Pricing Schedule / Confirmation of Service Order CompleteLink Promotion This Attachment A must be complete for the referenced Pricing Schedule to be valid. Customer selects and agrees to the MARC, the term length, and the volume discount specified below. This Attachment is effective only when executed along with the referenced AT&T ILEC CompleteLink Pricing Schedule/Confirmation of Service Order. Based upon the Customer-selected Minimum Annual Revenue Commitment (MARC) and Term below, Customer will receive discounts according to the tables on this Attachment. Maximum Annual Discount (MAD) is the maximum amount of discount credits Customer can receive on an annual basis per MARC level. MARC: $ 75,000 MAD $40,000 Term: 2 Yrs. Volume Discount MARC 1 Year Term 2 Year Term 3 Year Term $500 5% 8% 15% $2,500 5% 10% 20% $5,000 5% 10% 25% $10,000 5% 15% 30% $25,000 5% 20% 35% $75,000 5% 25% 40% Hunting Discount - Based on MARC level and Term, Customer will also receive the following additional discounts: 1 Year Term 2 Year Term 3 Year Term Hunting N/A 50% 100% The rates for local exchange business access lines to which the CompleteLink discounts are applied are based upon the state in which the BTN is installed, and are specified in the relevant Tariff(s) or Guidebook(s). The initial BTNs under this Pricing Schedule are listed on Attachment B. End of Document AT&T and Customer Confidential Information Standard CL_Attachment_A_SE Page 1 of 1 v. 10/27/09 tg1583 Attachment B to AT&T ILEC CompleteLink� 2.0 / ATBT ILEC CompleteLink� Pricina Schedule / Confirmation of Service Order CUSTOMER NAME: (Errter on next line below as listed on the Priang Schedule/Confirtnation of Servioe Order� City of Augusta (GA) Piease read information and instructions in its entinety to facilitate approval. A. All listed Bill Telephone Numbers (BTNs): (i) must be "valid"; (ii) must be business lines; and (iii) cannot indude Bill Unders, Workir►g Telephone Numbers (WTNs), Accou�t Telephone Numbers (ATNs), Cross Reference, Pager, Cell Phone, Pay Phone, Directory Advertising, Toll Free (800, 866, etc.) or Resider�tfai Numbers. B. A ma�dmum of 1,000 BTNs are allowed per coMrdCt. Add additional rows as needed, and submit in this excel folmaUdocumerrt to Contract Mgmt-Post Sale. C. Please provide all data elements indudirg area code, prefoc, Line # and Customer Code. The Customer Code is the 3-digit number tollowing the 10-digit BTN. D. Sales must submit this Attachm2nt B as an E�ccel document, not a PDF file, to Contract ManagmeM (CM). E. Early Tertnination Fees and Under Utilization Charges will be billed to the Main Billed Telephone Number specified below. F. For your iMorrnation: F�ccept as required by law, a Ptan is not transferable to, or may not be assumed by, a customer or customers other than the Customer of record wwithhout prior written conseM of AT&T companies. G. This Attachment is a part of the AT&T ILEC CompleteL'mk 2.0 Priang Schedu�JCoMlrtnation of 5ervice Orcier. Area prefix Line #(last 4 Cust gTN A � a Prefix Line #(last 4 Cust BTN List State Code �NXX) digits) C � e List State Code � d � 9 �� Code (NPA) (3 digits) (NPA) (3 digits) Main Billed Te%phone Number = BTN 1 24 BTN 1 GA 706U092471 471 25 2 GA 706U095689 689 26 3 GA 706U092041 041 27 4 GA 706U096320 320 28 5 GA 706U096068 068 29 6 30 7 31 8 32 9 33 10 34 11 35 72 36 13 37' 14 3g 15 39 16 40 �7 41 18 42 19 43 20 44 21 45 22 46 23 47 Add additronal rows as needed and submit in this exce! format/document to Contact Mqmt-Post Sale. f�' Mti�1_ -__ I�OnM: !f addidonal BTNs (beyand 4�. t�trinue to u� tl� t�m antd a� rowa � neaded. ACOOw� tiv� � 8ubm�t ttlis �tttadtment B 2� ttie acbu� e�aet k�rrt�atted t►eert, troR ju� � a scann�d ar fauee�! doqurtent �D ContlaCt enE. � ��B submit6ed as a scanned a� �ced doaxnerrt, Con�act wiq r�t n ff anY subsequer►t BTNs wi�'6e atlded a�d,1t►a A+ccutmt R . Should s�mit tl�e UsBge COrrtraa Ct� FOrm (C:C� iD � CBR ' He�desk GSE meN br�c. a�►d ra�r qte Gr�om� af ih� 8TM d�s. CompleteLink 2A CL_Attachment_B ATT a^d Customer ConfideMiallMortriation _ �� t�1583 v. 03/04/SO