The URL can be used to link to this page

Home My WebLink AboutFinal Report Augusta Richmond GA DOCUMENT NAME: fi ho..-\ 1Zeyor-t DOCUMENT ,TYPE;\\efYt 5 YEAR: 1 q q-I BOX NUMBER: 5- FILE NUMBER: , '3li>50 NUMBER OF PAGES: 2- ( ... . ; 'i' 'i ~ ..#/..3' s-d i .. CONSOLIDATION PROJECT AUGUSTA-RICHM:OND COUNTY FINAL REPORT January 21, 1997 - . I .~ . . .. Page 1 5 6 8 9 14 16 17 ;, CONTENTS <:il Item Consolidation Actions Update Reports Issued Mission Statement Organization Chart Departments, Division, Sections and Agencies Committee Responsibilities and Support Staff Assignments Leadership Groups and Responsibilities Recommendations for Future Action i' i' Januarv 1. 1 AUGUSTA-RICHMOND COUNTY GOVERNMENT CONSOLIDATION ACTIONS JANUARY 1996 - JANUARY 1997 New government takes office; Consolidation Project Manager begins work; Work-Planning Sessions on objectives; Consolidation Project Manager meets with individual Commission members; Consolidation Project Manager orientation visits with 29 departments/work units; Police/Sheriff, Fire, Finance and Human Resource Departments consolidated. February Mayor/Commission begin development of Mission Statement for Augusta-Richmond County governmen~; Consolidation proj ect Manager orientation visits with 18 departments/work units; March Consolidation of Augusta Water Works 1 Augusta Wastewater Treatment and Richmond County Water & Sewerage Department into Augusta-Richmond Utilities Department initiated. Consolidation Project Manager delivers Initial Report; Interim Organization Structure approved and implemented; Organization of new Utilities Department approved; New uniform water & sewer rates approved; Mission Statement adopted; Consolidation Act Section 13(f) abolishing department head positions and appointing "interim department heads" implemented; Department head selection and appointment process approved; Former City and County governments telephone systems consolidated; " 2 March (Continued) .' April Mav June Julv Consolidation Project Manager orientation visits with 22 departments and work units; FY 96 - 97 budget approved. Consolidation Project Manager presenFed initial recommendations on form and structure of new government; Reorganization review of Community Development Department initiated; Consolidation Department and initiated; of City License Department, County License and Inspections Inspections Department Department of Housing and Neighborhood Development approved and department head recruitment initiated. Commission-Council government; work/planning on sessions form of "Administrator" form of government approved; Duties and responsibilities of Administrator position approved; Sheriff and Fire Department salaries equalized. Administrator position national advertisement initiated; Director of Utilities Department appointed; New government organization structure approved; Human Resources Department organization recruitment for department head initiated; approved and License and Inspections department head recruitment initiated; Clerk of Commission position approved and recruitment authorized; Equal Opportunity Office approved. Enhanced Early Retirement Program Developed; Commission Committee Structure Reviewed; Administrator Candidate Recruitment; ,> Auqust 3 Administrator Selection Criteria developed; Appointment of Clerk of Commission, Human Resources Director and License and Inspections Director; Review & visits to other Georgia urban governments: Columbus, DeKalb County, Athens/Clarke County; Organizational Structure refinement and individual department consolidation discussions; Administrator & Department Head Evaluation Committee activated; Positions Candidates Administrator candidates interviews; September Administrator candidate finalists background investigations; Final Commission approval of Organization Structure and identification of Economic and Community Development Partners, Judicial Agencies and Intergovernmental Agencies; Finalists Administrator candidates visits and interviews; October Charles R. (Randy) Oliver appointed Administrator; Finance Department structure recommended and approved; Information Technology Department structure recommended; Recruitment from among current government employees authorized for Director positions of eight departments: Fire, Finance, Purchasing & Contracting, Recreation & Parks, Transit, Trees & Landscape, Corrections and Human Relations; Open recruitment authorized for Department Head positions in four departments: Public Works, Information Technology, Citizen Service & Information and Equal Opportunity Office. November Randy Oliver executes Employment Agreement; Six (6) department head appointments made by Commission; Position description for Citizen Service & Information Director presented to Commission; Recruitment authorized for Animal Control Director and Traffic Engineer; Commission authorizes Space Allocation Study for new government; ~ 4 November Commission appoints Geraldine A. Sams, Purchasing Director; Keven J. Mack, Director of Housing and Neighborhood Development; and Jim Larmer, Animal Control Director; Commission appoints former Richmond County Chief A. A. Murdock as Interim Chief of the Augusta-Richmond Fire Department; Commission authorizes open recruitment for positions of Director of License and Inspection and Citizen Service and Information Director. December Randy Oliver begins work as Administrator; Commission approves organization structure for Citizens Service and Information Department; Ninety-three employees retire under Enhanced Early Retirement Program; Commission rescinds appointment of Butch Murdock as Acting Fire Chief and appoints Dennis Atkins to Acting Position. Januarv Public Works Director applications received and evaluation initiated; Fire Chief applications received and reduced to three; Consolidation Project Manager contract ends. CONSOLIDATION PROJECT MANAGER UPDATE REPORTS ISSUED 5 1. Consolidation Manager Makes Initial Report 2. Consolidation Project Manager: Activities Report on First Quarter 3. Commission Approves Department Head Recruitment and Selection Process 4. Consolidation Manager Will Present Structure Recommentation 5. Consolidation Manager Recommends Form and Structure of New Government 6. Commission will Discuss Proposed Government Form and Structure 7. Mayor and Commission Presented Management Alternatives 8. Administrator Authority and Responsibilities Approved 9. New Government Mission Statement 10. New Organization Structure Approved 11. Mayor Reports on Consolidation Progress 12. Commission Considers Change in Committee Structure and Reviews Administrator Selection Process 13. Mayor and Commission Approve Administrator Selection Process and Schedule 14. Mayor and Commission Receive Complet~ ~~ganization Chart 15. Mayor and Commission Approve New Organization Chart 16. Enhanced Early Retirement Program Offered 17. Bill Estabrook Appointed Administrator 18. Department Head Appointment Process Moving Forward 19. Charles R. Oliver Appointed Administrator 20. Six Additional Department Heads Appointments Completed 21. Additional Department Head Appointments Completed; Financial Rating Improves 22. Consoldiation proj ect Manager Issues Final Report to Mayor and Commission tiDg/car/updatcOl.1S 6 MISSION TO PROVIDE TO ALL ITS CITIZENS COST-EFFECTIVE, HIGH QUALITY GOVERN1vIENT SERVICES AND A.L~ ENVIRONMENT WHICH ENHANCES THE ECONOMIC WELL-BEING AND QUALITY OF LIFE IN THE AUGUSTA METROPOLITAi'I AREA. BELIEFS WE BELIEVE THAT OPEN, HONEST COivlNfUNICATIONS WITH THE PUBLIC AND AMONG GOVERNING OFFICIALS WILL ASSURE THE ACCOMPLISIDvIENT OF OUR COl\1l\1UNITY OBJECTIVES. WE BELIEVE THAT TO BE SUCCESSFUL, THE PROCESS OF GOVERN1vIENT MUST INCLUDE ALL CITIZENS. WE BELIEVE THAT GOVERNMENT SHOULD EMPLOY GOOD BUSINESS PRACTICES RESULTING IN EFFICIENCY, ACCOUNTABILITY AND PERFORMANCE MEASUREMENT. WE BELIEVE THAT CITIZENS WHO ARE PROVIDED GOVERNMENT SERVICES SHOULD BE VIEWED AS "OUR CUSTOMERS" AND TREATED IN A ?v1ANNER WHICH IS RESPONSIVE, COURTEOUS.AND EFFICIENT. 7 AUGUSTA-RICHMOND COUNTY GOVERNMENT ORGANIZATION STRUCTURE DEPARTMENTS COMMUNITY AND ECONOMIC DEVELOPMENT PARTNERS JUDICIAL AGENCIES INTERGOVERNMENTAL AGENCIES APPROVED AND ADOPTED BY MAYOR AND COMMISSION SEPTEMBER 17, 1996 a:: l- I-> a:: a:: 01- UW ;:)0 I-w -a:: _z 01- Zlll a::;:) a:: a:: U- wz Wo 1-0 U ClW !!iu ~5 w- ait III !;is ~o 1-'11I III ..J j j < U III a ..J It ;:) < ... u ;:) J u: IL W 00 <OIL wI- 01- !;(I- ZU ZzO I-a:: lil:a:: 2<0 C(;:) a::;:) ID!5 <w l- I!! lii8 wO 00 ..J!;( i:! ..JU lfu 2:1= U U F= W UIIl III ..J G Z w < 0 - - :E U =r =r .. .~ J a:: UlZ . Z a:: w t&..~ ..JW Z <:E w 0 !!:.. J:I- Z xiii a: a: ilia:: 0 We( a:: I!!!! :Cll. a:: < UlW <a. 0 :E 0 :EW U :E 0 0 U WZ III ~o W ~~ zu ca:: W:E :E;:) ilia:: ;:)0 !"~ J:IIl ffi~ w a:: !::!o !::z uc .. :: z ;:;~a ~iii= fl)SQIn al~ ::JOO e(U~ ..J ..Jo <a:: :EI- -z Zo <u > a:: < a:: ID ::::; oS!;: ZOw c:c:;; Cla:ll. !:5l9 Ul:CW ;:)CJ> oiijw :Czo CI Z C!F= ~~ <1= J:z ~o ;:)U 0.0 Z < III ZZ cO :E~ ;:)..J J:w a:: III Zw 25 til- WF= a:: III a::z 0- U ..Jill <w a::~ 1-> Za:: Ww UIIl I- Z W w:E a:: I- u:!i a. w o ..J13z <-0 !;i~!!! Owc ;:)CI::::; ...c a:: !z~ I!!: 11I11I iiiz 11I- e(:E o < Z> oel ~9 :EO a::Z oJ: lLu ZW -I- I- Z Ww U:E ZI- Ca:: z< -a. ILw o o z o :i: :C:0 uz -w !:fN ~E UjU ::::l " ::::l <t III W Z 11I02 zzl- ~clil ::::; :Ji 3E Z o fi ~ III W F= ::::; F= ;:) > I:: ..JZW c;:)U situ: w~~ a. o Z ILO 0- III lil:1Il ffi!ie ..J:E uo U > w Z a:: o 5 OW zo. c(3 11I11I wo Wz e:S I- iii Z c a:: I- Z o fio~ wza:: a::<c U a. w a:: UIIl ::::;~ IDo K~ >!z Uw z:= Ww elel a::c Wz :Ec w:E ... ~I- _a:: ~;:) zO ;:)u :E "'a:: Co ~!:: wO !z;:) -< B I. PUBLIC SERVICES AND ENGINEERING SERVICES GROUP: 9 PUBLIC WORKS DEPARTMENT Ope~ations Division Roads and Bridges Section Streets and Drains Section Levee Maintenance Section Canal Maintenance Section Street Lighting Section Traffi~ Engineering" Section Parking Section Engineering Division Design and Drafting Section Office and Records Section Sales Tax Projects Section Rights-of-Way and Property Section Contract Construction Section Environmental Engineering Section Landfill Section Electrical Section Construction Shop Section UTILITIES DEPARTMENT Water Division Water Pollution Control Division Sales, Collections & Customer Services Division Construction & Maintenance Division LICENSE AND INSPECTIONS DEPARTMENT Construction Division Code Enforcement Division Licenses Division Administration Division RECREATION AND PARKS DEPARTMENT Office Division Athletic Division Programs Division Operations Division Golf Course Division Cemeteries Division Marina Old Government House Riverwalk AVIATION DEPARTMENT Bush Field Division Operations Section Engineering and Facilities Section Finance and Administration Section Daniel Field Division TRANSIT DEPARTMENT 10 Administrative Division Maintenance Division Operations Division TREES AND LANDSCAPE DEPARTMENT Operations Division Rive~walk Section Cente~ City Section Suburban Section Maintenance/Beautification Division Forestry Division II. ADMINISTRATIVE SERVICES &: PUBLIC SAFETY GROUP: FIRE DEPARTMENT Fire Prevention Division Operations Division Training Division Support Services Division CENTRAL SERVICES DEPARTMENT Printing and Mail Service Division Carpenter Shop Division Buildingand Grounds Maintenance Division Records Retention Division CORRECTIONS DEPARTMENT Security (Operations) Division Counselor Division Medical Services Division HOMAN RESOURCES DEPARTMENT Employment/Affir.mative Action Division Human Resources Division Risk Management Division HOUSING AND NEIGHBORHOOD DEVELOPMENT DEPARTMENT Housing Programs Division Neighborhood Development Division PURCHASING AND CONTRACTING DEPARTMENT Purchasing Division Contracting Division LIBRARY DEPARTMENT .11 Public Services Division Technical Services Division Acquisitions Division Audio Visual and Talking Books Division Children Services Division Extension Services (Branches) Divisi.cn Appleby Branc::" Friedman Branch Max.....ell Branc~ Wallace Branch Bookmobile Unit HUMAN RELATIONS DEPARTMENT III. FINANCE AND INFORMATION GROUP: FINANCE DEPARTMENT Accounting Division Payroll Division Capital Assets Division Costs and Revenue Division Budget and Financial Reporting Division Debt and Leasing Division Fleet Management & Garages Division INFORMATION TECHNOLOGY DEPARTMENT Systems Division Data Communications Division Operations Division Geographic Infor.mation System Division CITIZEN SERVICE AND INFORMATION DEPARTMENT Customer Service Center Division Media Infor.mation Division Cable Television Division IV . COMMUNITY, INTERGOVERNMENTAL AND JUDICIAL PARTNERS GROUP: COMMUNITY AND ECONOMIC DEVELOPMENT PARTNERS: Metro Augusta Chamber of Commerce Augusta Tomorrow Main Street Augusta Industrial Development Authority Downtown Development Authority Convention and Visitors Bureau Coliseum Authority Planning Commission Board of Zoning Appeals Clean and Beautiful Commission Historic Augusta, Inc. Augusta Historic Preservation Commission COMMUNITY AND ECONOMIC DEVELOPMENT PARTNERS: (Continued) Richmond County Historic Preservat~on Commission Riverfront Development Review Board Pore Authority Ric~mond County Public Facilities, Inc. Canal Authority _ Conseruction Board of Adjustment and Appeals"'--- Board of Equalization Cs~~ Regional Development Center Fort Gordon National Science Center Savannah River Site Medical College of Georgia Paine College Augusta State University Augusea-Richmond Museum Georgia Golf Hall of Fame JUDICIAL AGENCIES: Superior Court State Court Probate Court Civil and Magistrate Court Municipal Court District Attorney State Court Solicitor Clerk of Court Marshal's Department . Indigent Defense Office INTERGOVERNMENTAL AGENCIES: Richmond County Hospital Authority University Health Services, Inc. University Health, Inc. University Health Resources, Inc. University Extended Care, Inc. Housing Authority Housing Rehabilitation Board Residential Care Facility for the Elderly Authority Board of Elections Board of Health Board of Tax Assessors Department of Family and Children Services Board House Bill 100 Regional Board Safety Review Board Senior Citizens Council Sheriff's Merit System Review Board Stadium Authority Transportation Authority . Advisory Board for the Disadvantaged Animal Control Advisory Board General Aviation Commission (Daniel Field) Augusta Aviation Commission (Bush Field) Dangerous Dog Advisory Board Human Relations Commission 12 "-",-"- ", INTERGOVERNMENTAL AGENCIES: (Continued) 13 Library Board of Trustees Personnel Board Tree Commission Cooperative Extension Service Forestry Service Natural Resources Conservat~on Service Town of Blythe City of Hephzibah Georgia Department of Transportation Other Georgia State Agencies Georgia Municipal Association Georgia Association of County Commissioners ..~ -_'''""'0 COMMITTEE AREAS OF RESPONSIBILITY AND PROPOSED SUPPORT STAFF ASSIGNMENTS 14 FINANCE COMMITTEE Membership: Jerry Brignam, Chair Freddie Handy, Vice-Chair Ulmer Bridges Lee Beard ( Support Staff: Administrator Responsibilities: Finance Property Management Parking Management and Fees Citizen Service & Information ENGINEERING SERVICES COMMITTEE Membership: J. B. Powell, Chair Moses Todd, Vice-Chair Freddie Handy Jerry Brigham Support Staff: Assistant Administrator (For Public Services & Engineering) Responsibilities: Public Works utilities Trees & Landscape Landfill PUBLIC SERVICES COMMITTEE Membership: Willie Mays, Chair Bill Kuhlke, Vice-Chair Robert Zetterberg Moses Todd Support Staff: Assistant Administrator (For Public Services & Engineering) 15 Responsibilities: ~ecreation & Parks 7ransit License & Inspections ll.viation Communicy Services ADMINISTRATIVE SERVICES COMMITTEE Membership: Lee Beard, Chair Ulmer Bridges, Vice-Chair Henry Brigham J. B. Powell Su'OPort Staff: Assistant Administrator Public Safety) (For Administration & Responsibilities: Housing & Neighborhood Development Human Resources Fleet Management Purchasing & Contracting Human Relations Libraries PUBLIC SAFETY & INFORMATION COMMITTEE Membership: Henry Brigham, Chair Robert Zetterberg, Vice-Chair Bill Kuhlke Willie Mays Support Staff: Assistant Administrator Public Safety) (For Administration & Responsibilities: Fire Information Technology Central Services Emergency Management Corrections Institute Animal Control 91 tJl rz1 H E-t H ..:l H 1%3 H tJl ~ P. tJl rz1 ~ ~ tJl rz1 ..:l o ~ ~ rz1 E-t p. H = tJl ~ rz1 ~ rz1 ..:l :>4 t) H ..:l o PI JJ I:: Q) 8 Ol JJ 0 I:: r-l Q) Q) 8 > Ol I:: Q) o 0 Cl r-l .r-! Q)I::JJ Ol > 0 cd tn.r-! Q).r-!JJI::.c ClJJI::.r-!Ul cdQ)~~ >, r-l Ul 0 Q) UUlQ)JJI:: .r-!.r-! ~.r-! JJ r-ltnOlI::~ OQ)Q)Ocd 0l...:lP::~0l I I I I I ~ rz1 E-t p. H = tJl ~ rz1 ~ rz1 ..:l E-t Z B ~ tJl P. P o ~ Cl P. H == tI1 ~ rz1 ~ rz1 ..:l I:: o .r-! JJ U '0 Q) I:: ~ cd Ol.r-! -r-! Cl I:: I:: .w.c: 00 I:: Ul '0 -r-! -r-! Q)~I::JJJJ 8Q)cdcdcdJJ Q)'O uUI:: tn cd'r-l -r-!.r-! Q) 1tSQ)01::1::8 1::...:l~~~Q) JJcd JJ88tn ~~r-l1::88cd o cdOOOI:: OlrnI::UUUcd OlI::O ~ ~ O-r-! Q) Q) ~ CIJ.r-! rn U Q) Q) Q) JJrn~>'8u ~ cd Q) ~ 00.r-! li-l~li-lOr-lJJ:> cdQ)ornOlrnl-l JJOl~Q)8~Q) ClJOP-lP::r:tlUCIJ I I I I I I ~ rz1 E-t p. H = tJl ~ rz1 ~ rz1 ..:l rz1 t) H ~ rz1 tJl '0 I:: I:: 0 cd -,..j JJ JJ JJ I:: cd I:: Q) ~ Q) 8 I:: Q) >,8 Q)00l ~ I:: tn.r-! 0 Q)tn cdJJO :> -r-! I:: ~ U -r-! Ul cd U r-l rn ~ Q) r-l Q)< XQ) Cl I:: JJ r:tl > Q) O-r-! Q) Q)Q).r-!I::JJ...:l U >,JJ::J U -r-! 0 U Q) '0 :> r-l Q) ~ -nr-l 1-l~~~0Q) Q) 8-r-! 0 ~-r-! CJ)r:tlCl~P-I~ I I I I ~ .. '0 Q)Ul JJ'O I:: ~ -r-! cd 00 P.l~ ~ ~ o JJ m ~ JJ rn -r-! I:: -r-! .a < rn ~ .w0 Q-W cd cd JJ~ rnJJ -r-! Ul rn-.-c Ul I:: <.r-! ~ Ul '0 cd Q) :I: JJ I:: Q) 8 JJ ~ m Ol Q) Cl rn ~ o rn .r-! ~ Q) Ol ~ CIJ Ul ~ Q) '0 ItS Q) t-=l JJ -,..j s:: ::J ~ ~ o ~ rn Q) Q) >, o r-l ~ r:tl "4i .. 17 CONSOLIDATION PROJECT MANAGER RECOMMENDATIONS POR ~u'.l'uKE ACTION 1. Prepare and secure approval of a Charter by the Legislature for Augusta-Richmond County. , 2. Prepare and enact by ordinance a Code of Ethics. 3. Establish and sustain a Comprehensive Employee Training Academy. 4. Initiate regular periodic Citizen and Employee Opinion Surveys. 5. Prepare and adopt Fiscal Policy to guide budget preparation and execution. 6. Conduct a Perfonnance Audit of all functions and approve Perfonnance Objectives for each department. 7. Assign to the Administrator the responsibility and authority for Agenda preparation and staff background infonnation preparation. 8. Provide for the Administrator adequate professional staff to manage the organization. 9. Establish and utilize Cross Departmental Staff Teams on all major objectives and issues. 10. Designate a Citizen Service Officer within each department and division of the government. 11. Review employee promotion practices and establish a written Promotion Policy. 12. Review and adjust for equity and competitiveness all position salaries including Department Head positions. KING/car/fma1rqllOl.06 .ii./ '" .. AUGUSTA-RICHMOND ACCOMPLISHMENTS DECEMBER, 1996 - SEPTEMBER, 1997 Completed filling of all Department Director positions: - Fire Chief (Degreed Professional in Fire Science with 20 years experience in Fire service). - EEO* (Graduate University of Georgia School of Law) - Public Works (Registered Professional Engineer, Graduate of West Point with MBA from Harvard, previously District Engineer US Army) - Information Technology* (BS in Computer Science, Information Technology Director for major local company) - License & Inspection* (Degreed professional with 20 years building and zoning experience.) * Denotes resident of Augusta area. Hired Environmental and Traffic Engineers (Both are Registered Professional Engineers) and Assistant Director of Public Works for Facilities Management (Registered Professional Architect). Established Augusta Cares Line (821-2300) to answer citizen questions and resolve citizen concerns. Implemented Web Site (augusta.co.richmond.gov.us). This site provides information regarding the Community as well as making the Commission Agenda available to citizens. . Completed Classification & Compensation Study, including pay for performance. Initiate Project Clean Sweep as pilot project to address neighborhood clean up and blight in the Laney Walker area. This program will be expanded to other areas of the City as successes are documented and funds are available. Established new agenda format to provide for the same format for all Agenda items as well as financial impact. Resolved Wastewater litigation. Resolved Claimed Divergence of funds with FAA regarding Bush Field. Awarded Space Allocation Study. Resolved Issues Related to Indigent Defense. -1- ~, .... PROJECTS COMPLETED Belle Terrace Senior Center/Pool Doug Bernard Parkway Lock & Dam Boat Ramp Tobacco Road Raes Creek Drainage Section II East Augusta Drainage Boykin Road Drainage Improvements Hillwood CourtJWhitehead Drive Drainage Improvements Jackson Road Widening Lock & Dam Road Bridge Replacement Perimeter Parkway Improvements Sand Ridge Storm Drainage Improvements Wheeless Road Drainage Improvements Glenn Hills Bridge Safety Fence Hill Creek Subdivision Drainage Improvements Kamell Subdivision Improvements -2-