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HomeMy WebLinkAboutKPMG LLC Professional Consulting Services Augusta Richmond GA DOCUMENT NAME: f(P M (; L L., f pRO-P12 S S IDNA L Co fUSO L7IIIJ;j S 6lW /e,65 DOCUMENT TYPE: YEAR: ~OD~ BOX NUMBER: ) l.p FILE NUMBER: I Le 3 ~ ~ NUMBER OF PAGES: I Y ,1BB 2888-A Remington Green Lane Tallahassee. FL 32308 Telephone 850 297 0508 Fax 850 297 0507 July 1, 2002 Ms. Donna B. Williams Interim Finance Director Augusta-Richmond County 530 Greene Street Augusta, Georgia 30911 Dear Ms. Williams: This letter is to confirm our understanding of the terms of our engagement and the nature and limitations of the services we will provide. This engagement is subject to the standard terms and conditions included as Attachment A. Also attached are resumes for key engagement team members. KPMG LLP (KPMG) is pleased to submit this Engagement letter to Augusta-Richmond County government (the City-County) to provide professional consulting services for the development and preparation of an A-87 central service cost allocation plan, and a Full Cost central service cost allocation plan. The plans will utilize FY 2001 actual audited costs, and will be prepared in acc&dance with Federal Circular A-87, Cost Principles for State and Local Governments. The plans will be compliant with the recently revised A- 87 regulations governing cost allocation plans. The Full Cost plan will contain administrative costs which are not allowable under Circular A-87. We estimate that an elapsed calendar time of eight to ten weeks from the date of commencement would be required to develop and prepare the central service cost allocation plans. This time frame, of course, is dependent upon the timeliness of requested information furnished by the City-County. The City-County will be responsible for the collection of all statistical information used as allocation bases. Changes in the existing cost allocation plans will be made to account for and reflect agency organizational changes made since the last plans were prepared. KPMG staff will compile the plans with data provided by the City-County using our proprietary costing software, and produce two cost allocation plan documents. A detailed workplan of the engagement is attached. We will require no participation on the part of City-County staff, other than to be available for project meetings and to provide documentation for our analysis such as financial statements, personnel lists etc. Our fees for professional services are based on the time and staffing requirements of the engagement, and include all expenses incurred by us. Our total contract costs to perform the professional consulting services will not exceed $24,500. The engagement fee will be .... KPMG LLP. KPMG LLP.. us, limited I~biity parmershi~ is . a member of KPMG internatIOnal, 8 Swi" association ; ~ Ms. Donna B. Williams Augusta-Richmond County Page 2 billed to the City-County monthly, based on time and expenses incurred each month. This engagement will be managed by Chris Polischuck. Primary staff assistance will be provided by Heidi Powell, a Certified Public Accountant with extensive experience in the preparation of cost allocation plans. Mr. Polischuck will be responsible for periodic status reports to the City-County, at no less than monthly frequency. We look forward to working with you and your staff in the performance of these services. We would be pleased to discuss this letter with you at any time. For your convenience in confirming these arrangements, we enclose a copy ofthis letter. Please sign it and return it to me. Very truly yours, KPMG LLP David L. Dennis Partner ttj;; Authorized Signa 111~ Title Sn-ra!lk~ 3/ c2~ , Date SCOPE OF WORK Engagement Objective The objective ofthis engagement is to maximize the recovery of indirect costs througp. special revenue (federal), enterprise fund programs and user fees and charges operated by Augusta- Richmond County (the City-County) and to ensure, through the rate development process, that the City-County equitably distributes its costs and develops rates to ensure a reasonable cost recovery. To meet this objective, we propose to assist the City-County in the following areas: . Phase I -Perform diagnostic analysis of City-County organization as it relates to the structuring of the cost allocation plan. Review will be made to ensure compliance with all applicable Federal regulations, and to ensure that the City- County has selected all relevant user departments, indirect cost pools and allocation statistics. . Phase IT - Assistance in the development of an A-87 Central Services Cost Allocation Plan based on actual expenditures in accordance with the provisions of OMB Circular A-87. The plan will contain a determination oftotal costs for providing each supporting service (e.g. General Administration, Personnel, Finance, Building Maintenance, and Data Processing Services). . Phase ill -Development of a full-cost Central Services Cost Allocation Plan based on actual expenditures. The plan will include administrative expenses not allowable under A-87. Work Plan Approach The phases and related tasks described in this section outline the approach the KPMG Team will take to meet the engagement objective. The project schedule assumes a 60 day (eight week) time span to generate the draft plans. KPMG staffwill develop the plans with data provided by the City-County, and produce two cost allocation plan documents. Phase I - Dial!nostic analysis of current plan and structurinl! the new plan Task 1: Review the City-County's current cost plan to identify areas of potential additional cost recovery. We will also investigate alternative strategies and procedures to make the process more efficient and effective. Task 2: In light of Task 1 analysis, develop alternative scenarios for cost allocation plan cost pools, allocation statistics and receiving departments to maximize recovery of indirect costs to present to the City-County for review and selection. 1 ~ Phase II- Development of the A-87 Central Services Cost Allocation Plan Task 1: Task 2: Task 3: Task 4: Task 5: Task 6: Task 7: ~ Meet with the appropriate City-County officials responsible for working with KPMG in the development of the Central Services Cost Allocation Plan to discuss the engagement objectives. Organize a project team comprised ofKPMG Team personnel and at least one City-County staff member. This staff member will be required to provide liaison services with all other City-County staff, which will entail scheduling appointments and introductions with interviewees. We will work throughout the engagement with this staff member and any other designated staff to keep them appraised as to the progress of our work, and to educate them in the process of plan development. Identify all direct operating cost centers, classify various services performed, products delivered etc., and determine the contribution of central services to their support. Secure the financial data necessary to develop the central services indirect cost pools. Analyze the City-County's actual expenditures to determine the costs which comprise the indirect cost pools. Determine the allowable costs for providing each supporting service based on the cost principles outlined in OMB Circular A-87. Supporting services include such items as: Fiscal Services, Human Resources, Purchasing and Contracts, Building Maintenance, Data Processing etc. Determine the appropriate statistical allocation bases to be utilized based on reasonableness and maximum potential recovery. The selection of an allocation base is unique to the type of cost to be distributed. The major allocation bases may include: . Direct Assignment . Square Footage , . Full-time Equivalent Personnel . Number of Accounting Transactions . Actual Percentage of Effort . Insured Employees and Insurance Values . Actual Billings and Purchase Orders . Departmental Fixed Assets 2 Task 8: Review again the accumulation of the central services costs, indirect cost pools, and statistical allocation bases for appropriateness. Task 9: Develop a final cost allocation plan methodology to calculate the Central Services Cost Allocation Plan. Task 10: Accumulate and prepare all data that must be entered into KPMG's Cost Determination Model system. Task 11: Enter the City-County's financial data into the CDM system. Task 12: Review the reconciliation to the audited financial statements used in the Central Services Cost Allocation Plan. Task 13: Prepare any adjustments necessary to distribute direct and indirect costs to the appropriate OMB Circular A-87 cost categories. Task 14: Enter the allocation base statistical information into the CDM system. Task 15: After entering all of the necessary data into the CDM system, the model will perform the step-down analysis using the double-apportionment methodology and develop the associated supporting schedules necessary to prepare the Central Services Cost Allocation Plan. Task 16: Generate the OMB Circular A-87 Cost Allocation Plan, including financial and statistical schedules, as well as necessary narratives and explanations. The final Plan will include the following: . An organization chart showing all divisions and units of the City-County. . A certification by an authorized City-County official which states that the Plan has been prepared in a&ordance with applicable policies and procedures. . Financial and statistical schedules identified as follows: Total Costs Report which identifies the total operating costs of the City-County by fund category and agrees to the City-County's audited financial statements. Unallowable Costs Report which identifies the total unallowable costs of the City-County by fund category per the applicable provisions of OMB Circular A-87. 3 KPMGJ Allowable Costs Report which identifies the total allowable costs of the City-County by fund category. o Cost Reclassification Report which reclassifies the total allowable costs by fund category to each associated direct and indirect cost pool. Cost Adjustment Report which identifies any adjustments necessary to distribute costs to the appropriate direct and indirect cost categories. Step-down Allocation Report which identifies the portion of indirect costs allocated to each direct cost objective and indirect cost pool using the double apportionment methodology. Schedule of Direct and Indirect Cost Pools which identifies the City- County's cost pools as either direct or indirect. Summary of Allocation Bases which identifies the allocation base statistical data associated with each indirect cost pool. Apportionment Reports which identify the total costs of each indirect cost pool and their allocation to benefiting direct and indirect activities. Indirect Cost Rate Reports which identify the calculated indirect cost rate for each direct cost objective. . Narratives and explanations which identify the nature and extent of services provided by each indirect cost pool. Task 17: After the draft plan is developed, KPMG will make any necessary revisions to the plan after the City-County has reviewed it for one week. Task 18: After the plan is finalized, meet with designated City-County staff to explain costing methodology. Phase In - Develooment of Full Cost Central Services Cost Allocation Plan Task 1: Using the A-87 Plan as a baseline, add in the administrative costs not allowable under Federal Circular A-87.. Task 2: Generate the Full Cost Allocation Plan, including financial and statistical schedules, as well as necessary narratives and explanations. Task 3: After the draft plan is developed, KPMG will make any necessary revisions to the plan after the City-County has reviewed it for one week. 4 ~ " Task 4: ~ After the plan is finalized, meet with designated City-County staff to explain costing methodology, ";J 5 KPMG LLP Standard Terms and Conditions 1. Services. Our services may include advice and recommendations; but all decisions in connection with the implementation of such advice and recommendations shall be your sole responsibility. 2, Payment of Invoices, You agree to pay properly submitted invoices within thirty (30) days of the invoice date (or any other date that we may agree to in writing), We shall have the right to halt or terminate entirely our services until payment is received on past due invoices. All fees, charges and other amounts payable to us hereunder do not include any sales, use, excise, value added or other applicable taxes, tariffs or duties, payment of which shall be your sole responsibility, excluding any applicable taxes based on our net income or taxes arising from the employment or independent contractor relationship between us and our personnel. 3, Term. Unless terminated sooner in accordance with its terms, this engagement shall tenninate on the completion of our services hereunder. In addition, this engagement may be tenninated by either of us at any time by giving written notice to the other party not less than 30 calendar days before the effective date of termination. 4. Ownership. (a) KPMG Prooertv. We create, acquire or own various concepts, methodologies, and techniques; models; templates; software, user interfaces or screen designs; general purpose consulting and software tools; and logic, coherence and methods of opemtion of systems (collectively, the "KPMG Property"). We retain all ownership rights in the KPMG Property. You shall acquire no right or interest in such property. except for the license expressly granted in the next paragraph. In addition, we shall be free to provide services of any kind to any other party as we deem appropriate, and we may use the KPMG Property to do so. We acknowledge that KPMG Property shall not include any of your confidential information or your tangible or intangible property, and we shall have no ownership rights in such property, (b) Ownershio of Deliverables. Except for KPMG Property, and upon full and final payment to us, delivembles or work product specified in the engagement letter or proposal to which these terms are attached (the "Delivembles") will become your property. If any KPMG Property is contained in any of the Delivembles, we hereby grant you, a royalty-free, non-exclusive license to use the KPMG Property in connection with the use of the Delivembles, Page 1 5, Limitation on Warranties. THIS IS A SERVICES ENGAGEMENT. KPMG WARRANTS THAT IT WILL PERFORM SERVICES HEREUNDER IN GOOD FAITH. KPMG DISCLAIMS ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. 6, Limitation on Damages. Except for your and our respective indenmification obligations as described in these Standard Terms and Conditions, neither you nor we shall be liable to the other for any actions, damages, claims, liabilities, costs, expenses or losses arising out of the services performed hereunder for a total amount in excess of the fees paid or owing to us for services rendered by us under this engagement. In no event shall either you or we be liable for consequential, special, indirect, incidental, punitive or exemplary damages, costs, expenses, or losses (including, without limitation, lost profits and opportunity costs). The provisions of this Paragraph shall apply regardless of the form of action, damage, claim, liability, cost, expense, or loss, whether in contract, statute, tort, or otherwise. 7. Infringement. (a) We agree to indemnify, hold hann\ess and defend you from and against all claims, liabilities, losses, expenses (including reasonable attorneys' fees), fines, penalties, taxes or damages (collectively "Liabilities") asserted by any third party against you to the extent such Liabilities result from the infringement by the Delivembles of any third party's trade secrets, trademarks, copyrights, or patents issued as of the date of the attached Engagement Letter. The preceding provisions shall not apply to any infringement arising out of the following: (i) use of the Delivembles other than in accordance with applicable documentation or instructions supplied by us or other than in accordance with Paragraph 8(b); (ii) any altemtion, modification or revision of the Delivembles not expressly agreed to in writing by us; or (iii) the combination of the Delivembles with materials not supplied by us. (b) In case any of the Delivembles or any portion thereof is held, or in our reasonable opinion is likely to be held, in any such suit to constitute infringement, we may within a reasonable time, at our option, either: Revised 16 Jan. 01 KPMG LLP Standard Terms and Conditions (i) secure for you the right to continue the use of such infringing item; or (ii) replace, at our sole expense, such item with a substantially equivalent non-infringing item or modifY such item so that it becomes non- infringing. In the event we are, in our reasonable discretion unable to perform either of options described in (6 or (ii) above, you must return the Deliverable to us and our sole liability shall be to refund to you th~ amount you paid us for such item. (c) The provisions of this Paragraph 7 state our entire liability and your sole and exclusive remedy with respect to any infringement or claim of infringement. 8. Indemnification. (a) Vou and we each agree to indemnifY, hold harmless and defend the other from and against any and all Liabilities for injury to, illness or death of, any person or persons regardless of status, and damage to or destruction of any tangible personal property which the other party may sustain or incur to the extent such Liabilities result from the negligence or willful misconduct of the indemnifying party. (b) Vou acknowledge and agree that any advice, recommendations, information or work product provided to you by us in connection with this engagement is for your confidential use. Except as otherwise required by law, you will not disclose or permit access to such advice, recommendations, information or work product to any other party or summarize or refer to such advice, recommendations, information or work product or to our engagement hereunder without our prior written consent. In that regard, you will indemnifY, defend and hold us hannless from and against any and all Liabilities asserted against us by any third party to the extent resulting from that party's use or possession of or reliance upon our advice, recommendations, information or work product as a direct or indirect result of your use or disclosure of such advice, recommendations, information or work product. (c) The party entitled to indemnification (the "Indemnified Party") shall promptly notifY the party obligated to provide such indemnification (the "Indemnifying Party") of any claim for which the Indemnified Party seeks indemnification and the Indemnifying Party shall have the right to conduct the defense or settlement of any such claim at the Indemnifying Party's sole expense, and the Indemnified Party shall cooperate with the Page 2 Indemnifying Party. The party not conducting the defense shall nonetheless have the right to participate in such defense at its own expense. The Indemnified Party shall have the right to approve the settlement of any claim hereunder that imposes any liability or obligation other than the payment of money damages. 9. Cooperation. Vou agree to cooperate with us in our performance of our services for you, including providing us with reasonable facilities and timely access to your data, information and personnel. V ou shall be responsible for the performance of your employees and agents and for the accuracy and completeness of all data and information provided to us for purposes of this engagement. 10. Force Majeure. Neither you nor we shall be liable for any delays resulting from circumstances or causes beyond our reasonable control, including, without limitation, fire or other casualty, act of God, strike or labor dispute, war or other violence, or any law, order or requirement of any governmental agency or authority. 11. Limitation on Actions. Neither you nor we may bring any action arising under or relating to this engagement more than one year after the cause of action has accrued, except that we may bring an action for non-payment not later than one year after the date of the last payment due to us. 12. Independent Contractor. Vou and we are both independent contractors and neither you nor we are, or shall be considered to be, an agent, distributor or representative of the other. Neither you nor we shall act or represent itself, directly or by implication, as an agent of the other or in any manner assume or create any obligation on behalf of, or in the name of, the other. 13. Confidentiality. You and we both acknowledge and agree that all information communicated by one party (the "Disclosing Party") to the other (the "Receiving Party") in connection with this engagement shall be received in confidence, shall be used only for purposes of this engagement, and no such confidential information shall be disclosed by the Receiving Party or its agents or personnel without the prior written consent of the other party. Except to the extent otherwise required by applicable law or professional standards, the obligations under this section do not apply to information that: (a) is or becomes generally available to the public other than as a result of disclosure by the Receiving Party, (b) was known to the Receiving Party or had been previously possessed by the Receiving Party without restriction against disclosure at the time of receipt thereof by the Receiving Party, (c) was independently developed by the Receiving Party without violation of this Agreement or (d) you and we agree from time to time to disclose, Each party shall be Revised 16 Jan, 01 KPMG LLP Standard Terms and Conditions deemed to have met its nondisclosure obligations under this Paragraph as long as it exercises the same level of care to protect the other's information as it exercises to protect its own confidential information, except to the extent that applicable law or professional standards impose a higher requirement. We may retain, subject to the terms of this Paragraph, one copy of your confidential information required for compliance with applicable professional standards or internal policies. If either you or we receive a subpoena or other validly issued administrative or judicial demand requiring it to disclose the other party's confidential information, such party shall provide prompt written notice to the other of such demand in order to permit it to seek a protective order. So long as the notifying party gives notice as provided herein, the notifying party shall be entitled to comply with such demand to the extent permitted by law, subject to any protective order or the like that may have been entered in the matter. 14. Survival. The provisions of Paragraphs I, 2, 4, 5, 6, 7, 8, 9, 11, 12, 13 and 15 hereof shall survive the expiration or termination of this engagement. 15. Assignment. Neither party may assign, transfer or delegate any of its rights or obligations without the prior written consent of the other party, such consent not to be unreasonably withheld. 16. Severability. In the event that any term or provision of this Agreement shall be held to be invalid, void or unenforceable, then the remainder of this Agreement shall not be affected, and each such term and provision of this Agreement shall be valid and enforceable to the fullest extent permitted by law. 17. Entire Agreement. These terms, and the Proposal or Engagement Letter to which these terms are appended, including Exhibits, constitute the entire Agreement between us with respect to the engagement and supersede all other oral and written representation, understandings or agreements relating to the engagement. Page 3 Revised 16 Jan. 01 " CHRISTOPHER POLIS CHUCK Senior Manager, KPMG LLP Chris Polis chuck is a senior manager in the Risk and Advisory Services (RAS) group with KPMG LLP. He is experienced in cost analysis, cost determination, operations analysis, performance reviews, and in the design, review and analysis of costing systems for state and local governments. Representative accomplishments Mr. Polischuck's seventeen years of consulting experience has encompassed a variety of engagements assisting governments in the recovery of direct and indirect costs associated with user fee services, grants, and public assistance programs, and in the analysis and review of service performance. He has done consulting work in Florida, North Carolina, Georgia, South Carolina, Kentucky, Michigan, Ohio, Minnesota, Wisconsin, illinois, Texas, California, Alaska, Massachusetts, Rhode Island, Missouri, Nebraska, Virginia and the District of Columbia. Recent engagements he has managed include the following: . Development of cost allocation plans for the Clerk of Courts in all Florida counties. This study for the Florida Association of Court Clerks entailed the allocation of indirect costs for the development of overhead rates, the development of A-87 and Full Cost allocation plans, and the assessment of direct cost charges to maximize recovery of these costs, as well as indirect costs, from the State of Florida. Additional work involved development of an A-87 - compliant time and effort reporting software model and manual. . Performance audit for the V.S. House of Representatives. KPMG examined the administrative offices of the Clerk, Chief Financial Officer and Sergeant at Arms. Recommendations were developed with the U.S. Inspector General to improve service effectiveness and efficiency, while taking into account the unique political enviromnent in which these offices operate. Participants in the study received perfect scores in a post-engagement evaluation. . Design and development of a costing system for South Coast (CA) Air Quality Management District, the largest air quality management district in the V.S.. The engagement scope was not only working with the district's extensive work reporting system to develop rates, but formulating solutions to fee setting problems, such as statutory restrictions and the district's policy of "fee neutrality", along with the affected constituencies. The study also included development of a revenue model to enable the district to do sensitivity analysis and update the rates and fees in-house. . Design and development of a unit cost methodology and software costing system for state social service agencies in Florida, Georgia and Rhode Island. The methodology is to be utilized statewide by service providers in determining unit costs of service. Training sessions in the use of the methodology and the related costing system and software were conducted in all three states. " CHRISTOPHER POLISCHUCK Page 2 . Operations reviews and performance audits of the Florida Department of Labor and Employment Security, and local workforce development boards. These engagements focused on the fiscal and operations management of agencies that deliver workforce development services to the public in a higWy charged political environment. . Development of a cost allocation methodology and model for the City and County of San Francisco Department of Telecommunications and Information Systems_ This engagement involved development and implementation of a costing system that utilized many unique allocation statistics unique to the IT and telecommunications environment. . Development of cost allocation methodologies and models for several large metropolitan transit authorities (Atlanta, Washington DC, Detroit, Raleigh NC and Orlando) These projects developed cost allocation plans and costing systems that required Federal approval, and involved development of unique methodologies that accounted for the operating and accounting structures of public mass transit agencies. Clients Mr. Polischuck has performed cost analysis or performance reVIew work for the following selected KPMG clients: . Pinellas County, FL . Palm Beach County, FL . Rhode Island Department of Elderly Affairs . Georgia Department of Human Resources . Metropolitan Atlanta Rapid Transit Authority (MARTA) . City of Milwaukee, WI . City and County of San Francisco, CA . City of Los Angeles, CA . Miami-Dade County, FL . Washington DC Metropolitan Area Transit Authority (WMATA) . Washington DC Department of Corrections . Department of Management Services, State of Florida . Department of Labor and Employment Security, State of Florida . South Coast Air Quality Management District, Los Angeles, CA . Wayne County (Detroit), MI . Hillsborough County, FL . Department of Elder Mfairs, State of Florida . City of Newport Beach, CA . City of Valdez, AK . City of Lexington/Fayette County, KY . Pinellas County Workforce Board, FL CHRISTOPHER POLIS CHUCK Page 3 0 In addition, over the last seventeen years, Mr. Polischuck has authored over one hundred (100) cost of service studies for cities and counties all across the U.S. and is considered part of a small group of experienced consultants in this field. Articles published "Pricing Public Services at Cost," Ohio Cities and Villages, 4/89 "Setting Fees at Cost," Ontario Municipal Administrators Association Newsletter, Winter 1990 "User Fees - A Full Cost Perspective," Ontario Municipal Administrators Association Newsletter, Summer 1990 Background Mr. Polischuck was awarded a B.S. in Business Administration and an M.A. in Public Administration from Ohio State University. Prior to his consulting career, Mr. Polischuck spent six years in state and local government in key positions of financial analysis and management. Mr. Polischuck has lectured and conducted workshops throughout the United States, and Ontario, Canada on the subjects of user fees, cost analysis and allocation in local government. He has also served as a college instructor in governmental accounting. He recently served as an instructor in a series of seminars on the changes to Federal Circular A-87, sponsored by the national Human Services Finance Officers Association. HEIDI L. POWELL KPMG LLP Senior Accountant Ms. Powell is a Senior Accountant with KPMG Public Services Consulting practice. She is primarily responsible for management support in the production of cost allocation plans and cost of service studies. Ms. Powell was formerly a grant accountant with the Florida Department of Children and Families, thereby possessing experience with fund accounting and governmental costing. Representative Accomplishments Has recently completed cost allocation plans and cost of service studies for the following: . Cities of Ft. Walton Beach, Gulf Breeze, and Jacksonville, Florida, and Milwaukee, Wisconsin.. . Counties ofEscambia; Lake, Polk:, Manatee and Hillsborough within Florida. . Central Florida Transit Authority (LYNX); Suburban Mobility Authority for Regional Transportation (Detroit), Triangle Transit Authority (Raleigh/Durham), Florida's Department of Health and Department of Children and Families, San Francisco Public Utilities Commission, Wayne County, Michigan and the Florida Association of Court Clerks. Background Ms. Powell contributed to the planning and development of a new reporting format for the State of Florida Department of Children and Families Substance Abuse Prevention and Treatment block grant. Also provided technical assistance to the various Districts within the State of Florida during the implementation of this project. She was involved in numerous audits of governmental programs, including the Substance Abuse Prevention and Treatment block grant and the Community Mental Health Services block grant. Provided assistance in clearing outstanding audit responses between the Auditor General and Health and Human Services with regard to the Substance Abuse block grant. Ms. Powell joined the firm in June 1998 as a program analyst. She graduated magna cum laude from Florida State University where she received a Bachelor of Science in Accounting and is currently working on her masters in accounting. She passed the entire CPA exam. on the first sitting, and is a member of the FICP A.