HomeMy WebLinkAboutNEW WORLD SYSTEMS SOFTWARE AND SERVICE AGREEMENT RELATED TO SHERIFFS OFFICE JAIL AND RECORDS HARDWARE
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January 7, 2009
ADDITIONAL SOFTWARE LICENSE AGREEMENT
Mr. Mike Blanchard
City of Augusta, GA
530 Green Street
Augusta, GA 3090 I
Dear Mr. Blanchard:
New World Systems is pleased to license you additional software per your request.
The attached forms (Exhibits A, Band J) are to be reviewed and approved by you and/or your authorized
representative. They describe the additional software and services you have requested along with the
related fees.
Other than for the purposes of internal review, we ask that you treat our fees as confidential information.
This is due to the competitive nature of our business.
The General Terms and Conditions from our original License Agreement are incorporated and continue to
apply. Any taxes or fees imposed from the course of this Agreement are the responsibility of the
Customer.
We thank you for your continued business with New WCjlrld Systems. We look forward to working on this
project with you.
ACKNOWLEDGED AND AGREED TO BY:
By:
By
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Each individual signing above represents that (s)he has the requisite authority to execute this Agreement on
behalf of the organization for which (s)he represents and that all the necessary formalities have been met.
The "Effective Date" of this Agreement is the latter of the two dates in the above signature block.
PRICING IS VALID THROUGH MARCH 15,2009.
Corporate: 888 West Big Beaver Road' Suite 600 . Troy' Michigan 48084-4749 . 248-269-1000' www.newworldsystems.com
EXHIBIT A
LICENSED STANDARD SOFTWARE AND FEES
1. License Fee for Licensed Standard Software And Documentation Selected Bv Customer:
Application Package
Cost
LA W ENFORCEMENT RECORDS
1. Additional Aegis/400 Software for Law Enforcement Records
- Records Redundancy (includes Corrections)
$27,000
TOTAL SOFTWARE LICENSE FEE 1,2
$27.000
Note: Standard Software Maintenance Agreement (SSMA) fees of $4,320 for the above software will be added
to Customer's current SSMA fees and will commence 365 days after delivery of the software; year one
cost to be prorated to run concurrently with Customer's existing SSMA. Subsequent year SSMA fees for
the above software will be consistent with the SSMA agreement currently in effect.
ENDNOTES
Prices assume that all software proposed is licensed and includes Application Source Code unless
otherwise noted. Prices are quoted as preliminary estimates only and are subject to further clarification
and corifirmation.
If taxes or fees are imposed. they are the responsibility of the purchaser and will be remitted to New World
upon being invoiced.
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Exhibit A I LICENSED STANDARD SOFTWARE AND FEES
2. License Fee Payment Schedule for Licensed Standard Software and Documentation
a) DOWN PAYMENT
25% of the total Exhibit A cost
[Invoiced upon receipt of signed
Standard Software License and Services Agreement.]
$6,750
b) INSTALLATION PAYMENT
50% of each application cost
[Invoiced as each Exhibit A Licensed Standard
Software package is installed on Customer's computer.]
$13,500
c) ACCEPTACE PAYMENT
25% of each application cost
[Invoiced upon acaeptance as defined in Exhibit J.]
$6,750
TOTAL LICENSED STANDARD SOFTWARE PA YMENTS DUE..............................~
ALL PA YMENTS ARE DUE WITHIN FIFTEEN (15) DA YS FROM RECEIPT OF INVOICE
PRICING VALID THROUGH MARCH 15,2009
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EXHIBIT B
INSTALLATION AND TRAINING SUPPORT SERVICES AND FEES
1. Installation and Traininl!: Support Hours Recommended
It is recommended that appropriate support hours are allocated for all Licensed Standard Software listed in Exhibit
A to insure successful installation of and training on each application package. Based on the Licensed Standard
Software listed on Exhibit A, 40 hours of New World installation and training support services have been allocated.
A voiding or minimizing custom or modified features will aid in keeping the support costs to the amount allocated.
Customer agrees to reimburse New World for support trips canceled by Customer less than ten (10) days before
the scheduled start date to cover New World's out-of-pocket costs and lost revenues. The recommended installation
and training support services include:
a) installation of each package of Licensed Standard Software; and
b) Customer training and/or assistance in testing for each package of Licensed Standard Software.
2. Support Service Fees Estimate
The 40 hours of installation and training support services cost has been calculated using a rate of $160 per hour.
Additional services are also available at the rate of $160 per hour. This rate is guaranteed for work performed on
this contract within 6 months of acceptance. Beyond that date, these and any additional services will be provided at
your then current rate.
Based on the services suggested above, the Installation and Training Support Services will be a total of $6.400.
(Plus all actual and reasonable travel expenses incurred by New World divided proportionately between all New
World customers visited on a single trip and actual employee travel time for Installation and Training up to but not
exceeding four (4) hours per Customer visit.) Travel costs will not exceed $4,000 without prior written approval by
Customer. All travel receipts are required prior to reimbursement from Customer,
3. Additional Services Available
Other New World services may be required or requested for the following:
a) additional software training;
b) tailoring of Licensed Standard Software by New World technical staff and/or consultation with
New World technical staff;
c) New World consultation with other vendors or third parties;
d) modifying the Licensed Standard Software;
e) designing and programming custom software; and
f) maintaining modified Licensed Standard Software and/or custom software.
Customer may request these additional services in writing using New World's Request For Service (RFS)
procedure (or other appropriate procedures mutually agreed upon by Customer and New World).
4. Payments for Installation and Traininl!: Support Services and Travel Costs
All hours for installation and training support services and all travel costs will be billed weekly for services provided
in the previous calendar week.
Note: Any taxes imposed from the course of this Agreement are the responsibility of the Customer and Customer
agrees to remit when imposed. If an exemption is claimed by the Customer, an exemption certificate must be
submitted to New World.
ALL PA YMENTS ARE DUE WITHIN FIFTEEN (15) DA YS FROM RECEIPT OF INVOICE.
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EXHIBIT J
ACCEPTANCE TESTING
Each application of Licensed Software shall be deemed to have been accepted upon the successful completion of
either Criteria I or Criteria 2 (listed below) whichever occurs first. Acceptance Testing is successful under either
Criteria 1 or Criteria 2 unless the Licensed Software application contains a warranty defect which substantially
impairs the value and Customer's use of the Licensed Software. Any claimed defects must be documented in
writing as set forth in Exhibit C.
Criteria 1:
Using Exhibit B support service hours, New World shall assist Customer in conducting the following software
Acceptance Test.
Following published specifications using established procedures and controls, the test criteria includes:
I. the successful entering and editing of a representative sample of transactions;
2. the successful processing of a representative sample of file maintenance transactions for the
master file transactions; and
3. the successful generation of standard output reports.
Testing under Criteria 1 may be completed before Customer has gone "live" on the application. If Criteria I is
used, Customer agrees to provide the requisite resources to timely complete the Acceptance Test procedure. If
Customer unreasonably delays the start of the Criteria 1 test procedure for more than fourteen (14) calendar days
beyond the designated test date, then successful software acceptance shall be deemed to have occurred for that
application of Licensed Software on the fifteenth (15th) day after the designated test date.
Criteria 2:
Successful acceptance of each application of Licensed Software delivered shall be deemed to have occurred at the
time Customer begins using the application of Licensed Software to produce data or output which is distributed for
actual use and/or otherwise used as "live data".
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