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HomeMy WebLinkAboutKNOLOGY OPERATING AGREEMENT f , r Ii" FIBER MAINTENANCE AND JOINT OPERATING AGREEMENT BETWEEN KNOLOGY OF AUGUSTA, INC. AND AUGUSTA, GEORGIA tJ -~~ " FIBER MAINTENANCE AND JOINT OPERATING AGREEMENT . THIS AGREEMENT (hereinafter this "Agreement"), made as of the /I th day of 77?1-?{lLJ ,2008 (the "Effective Date") by and between Knology of Augusta, Inc., a Delaware corporation (referred to herein as "Provider") and Augusta, Georgia, a political subdivision of the State of Georgia, with its place of business at 530 Greene Street, Augusta, GA, 30911 (hereinafter the ("Customer"), sets forth the terms and conditions for the maintenance of certain telecommunications facilities and assets as hereinafter described. Each of Provider and Customer may hereinafter be referred to individually as a "Party" and together as the "Parties." WHEREAS, Customer has purchased fiber optic facilities from the Provider between locations defined in Exhibit "A"; and WHEREAS, Provider owns and maintains the existing fiber optic cables, infrastructure through which the Customer's fiber optic facilities reside; and WHEREAS, Customer desires to engage Provider to provide maintenance and restoration services pursuant to the terms and conditions of this Agreement, and WHEREAS, Provider is willing to provide maintenance and restoration servIces to Customer pursuant to the terms and conditions of this Agreement; and WHEREAS, Customer and Provider wish to set forth the terms and conditions of Customer's use of its fibers in Provider's infrastructure; and WHEREAS, Customer desires, at its own expense, to obtain, supply, install and maintain any and all equipment that Customer chooses to use in connection with the fiber optic facilities in order lawfully to transmit digital telecommunications signals; and WHEREAS, Customer is able and willing to pay Provider all payments required to be paid by Customer under the terms and conditions of this Agreement; and WHEREAS, the Parties desire to define and set forth the terms and conditions under which such rights will be accomplished; and NOW, THEREFORE, in consideration of the foregoing and of the mutual covenants and premises hereinafter set forth, the Parties hereto agree as follows: ARTICLE 1 DEFINITIONS 1.1 Equipment - "Equipment" means all power, electronic, optronic and telecommunications equipment, including, without limitation, passive couplers, fiber optic terminations, transmission, testing, switching, alarm-monitoring, and repair equipment and all other articles of personal property used for the transmission or receipt of telecommunication or receipt of telecommunications signals over the Fibers. 1.2 Events of Default - "Events of Default" has the meaning set forth in ARTICLE 12. 1.3 Fibers- "Fibers" are the fiber optic facilities which Customer owns and operates for its own benefit which reside within the Provider's Fiber Network and System. The particular fiber optic facilities serviced and maintained under this Agreement are set forth in Exhibit "A", attached hereto and made a part hereof. The term "Fibers" refers solely to the optical fibers themselves, and does not include any associated Equipment, Fiber Network or System that may be necessary or desirable to enable Customer or any other person or entity to use such Fibers for the purpose of transmitting or receiving telecommunications signals. 1.4 Fiber Termination Point(s) - "Fiber Termination Point(s)" are the designated physical locations along Provider's Fiber Network where Customer has access to the Fibers. 1.5 Fiber Network - "Fiber 'Network" is the Provider's fiber optic network including the physical fiber cables, the splice cases, fiber splice trays, fiber patch-panels, fiber termination cables, fiber jumper cable(s), and the fiber optic facilities other than the Customer's Fibers. 1.6 Service Order(s) - "Service Order(s)" are the detailed descriptions of the specific portions of the Customer's Fibers for which the Provider shall provide Service(s) detailed in Exhibit "A". 1.7 Service(s). "Service(s)" means the maintenance and restoration services to be furnished by Provider hereunder, as more fully specified in ARTICLE 3 INSTALLATION AND MAINTENANCE SERVICES. 1.8 Service Affecting Outage - a "Service Affecting Outage" is any interruption or reduction in transmission capacity or quality of the Fibers caused by physical damage resulting in cuts, breaks or microbends in the Fibers, but not including any service degradation or failure to meet the specifications due to the aging of the Fibers, that materially adversely affects Customer's ability to operate and use the Fibers. 1.9 System - The "System" is the supporting infrastructure, pole attachments, conduits, maintenance holes, and the like through which the Fibers and Fiber Network reside. ARTICLE 2 TERM AND TERMINATION 2.1 Term. The original term of this Agreement shall commence on the Effective Date of this Agreement and shall end on the twentieth (20th) anniversary of the Effective Date. Provider shall grant Customer two (2) renewal terms of ten (10) years each at the end of the original term. Provider and Customer shall negotiate in good faith the Annual Fiber Maintenance Fee for each Service Order for each renewal term. ("Term"). If the Fiber degrades for causes other than as described in Paragraph 1.8 above, the Parties may agree to mutually terminate this Agreement under Paragraph 2.2.1 below. 2.2 Termination by Either Party. Except as otherwise provided herein, either Party may terminate this Agreement in part or in whole, and the rights created hereby, without liability of any kind, in the event of one or more of the following: 2 2.2.1 upon the mutual written agreement of the Parties; or 2.2.2 by Provider for any Event of Default of Customer, or vice versa 2.2.3 Events of Default, with respect to either Party, shall have occurred by reason of any of the following: (i) any material misrepresentation, material breach of any warranty, failure to pay, or failure to meet any other material representation or obligation contained in the Agreement; 2.2.4 This AGREEMENT may be terminated for convenience on sixty (60) days' written notice or for cause if either party fails substantially to perform through no fault of the other and does not commence correction of such nonperformance within fifteen (15) days of written notice and diligently complete the correction thereafter. 2.3 Effects of Termination. Upon termination of this Agreement in whole, or in part by Service Order, for any cause or reason whatsoever, Provider shall be relieved of any obligation to provide Service(s) to the Customer. ARTICLE 3 INSTALLATION AND MAINTENANCE SERVICES 3.1 Installation. Provider shall install, construct, splice or otherwise provide the interconnection facilities necessary by Customer to access the Fibers as specified in Section III INSTALLATION of Exhibit "A" ("Installation Facilities"). 3.2 Maintenance. Provider shall use commercially reasonable efforts to perform the work and provide the services set forth in the following paragraphs: 3.2.1 Preventive and Unscheduled Maintenance. Provider shall perform appropriate routine preventative maintenance on the Fibers, Fiber Network and the System used to support the Fibers in accordance with Provider's reasonable then current preventative maintenance procedures. Provider shall use reasonable efforts to restore and repair damage to the Fibers to remove any Service Affecting Outage so that the Fibers operate in compliance with the Fiber and Splice Specification of Exhibit "B". 3.2.2 Optical Performance Testing. Upon written request by Customer, Provider shall validate the performance of the Fibers utilizing industry standard procedures and test equipment to include optical loss readings utilizing Optical Time Domain Reflectometer ("OTDR") test equipment. Provider shall provide up to two (2) such performance tests per Service Order per calendar year at no additional cost to Customer. Additional Customer requested optical performance testing shall be performed for an additional cost of three hundred dollars ($300) per request per Service Order. 3.2.3 Locating. Provider shall comply with all state laws applicable in adequately identifying and marking underground Fiber Network and System facilities ("Locating"). 3 3.3 NOC Functions. Provider shall operate a manned Network Operations Center ("NOC") twenty-four (24) hours a day, seven (7) days a week that is available to respond to Customer's request for restoration, repair, or maintenance services. Customer assumes all responsibility for monitoring any alarm system that it opts to have regarding the Fibers. 3.4 Spare Cable. Provider shall maintain an inventory of spare optical fiber and other maintenance equipment at strategic locations to facilitate timely restoration. 3.5 Conduct of Work. In performing its services, Provider shall use commercially reasonable efforts to take workmanlike care to prevent impairment to the signal continuity and performance of the Fibers. Provider shall reasonably cooperate with Customer in sharing information and analyzing the disturbances regarding the Fibers. 3.6 Scheduling. Provider shall make commercially reasonable efforts to avoid performing routine maintenance between 0600-2400 local time, Monday through Friday, inclusive, that will have a disruptive impact on the continuity or performance level of the Fibers. Provider will make reasonable efforts to provide Customer with at least five days notice of all non-emergency planned network maintenance and repair to the Fibers and Fiber Network and permit a Customer representative to be present at such maintenance and repair. 3.7 Repair and Restoration Response Time. Provider shall use commercially reasonable efforts to repair Fibers within the following times 3.7.1 Dispatch of personnel to problem area - within fifteen (15) minutes of learning of discontinuity 3.7.2 Maintenance employee or contractor on site - within one (1) hour of learning of discontinuity 3.7.3 Restoration of Fibers continuity - within two (2) hours of learning of discontinuity 3.7.4 Within twenty-four (24) hours after completion of an emergency repair, Provider shall commence its planning for permanent repair, shall notify Customer of its plans to the extent the plans relate to the Fibers and System and Provider shall implement such permanent repair within an appropriate time thereafter. 3.8 Modifications. Provider shall perform all commercially reasonable efforts to provide free and easy access by the Customer to the Fiber Termination Points and assist the Customer's written requests to modify, change or otherwise alter the splicing and fiber optic facilities interface between the Customer's Equipment, the Fiber Network and the Fibers. ARTICLE 4 SYSTEM SERVICES AND LICENSE 4.1 System Services. Provider will use commercially reasonable efforts to ensure Customer's ability to use the Fibers in any lawful manner for the term of the Agreement. Customer represents and warrants that it will not use the Fibers in any way that would impair, nullify, jeopardize or void any governmental or regulatory approval, license or permit that Provider has obtained or may obtain related to this Agreement. 4 4.2 Franchises and Pole Attachments Rights. The Provider has certain franchises and pole attachment agreements ("Associated Rights") that are necessary for its use of the System. Provider shall obtain, and cause to remain effective throughout the Term of this Agreement, the Associated Rights necessary to maintain and operate the System. If any of these Associated Rights arise out of an agreement that is terminated or expires, the Provider shall renew or extend such agreement to extend the Associated Rights through the Term. The Provider shall deliver to the Customer copies of any such agreements upon their renewal or extension. The Provider does not make any representations or warranties in regard to these Associated Rights. The Customer acknowledges that the Fibers will be on (or in) poles conduit, rights-of- way, franchises, easements and/or other facilities belonging to third parties or arising out of agreements with third parties. While the Provider believes that it has permission to use these facilities and agreements, the term and/or scope of such permission may be limited. The Customer is aware of these limitations and has been provided the opportunity to review all relevant agreements with third parties and governmental agencies. Customer acknowledges that the third parties may require that all or part of the System, including the Fibers, be removed, moved, reconfigured, relocated, demolished, or otherwise altered, and by entering into this Agreement, Customer accepts the risk of all of the foregoing. Under its existing right-of-way agreements with private landowners and/or holders of easements providing rights-of-way, Provider believes that it has the right to use the rights-of-way as contemplated herein, but does not warrant that they will be legally sufficient, without the consent of the landowners, for all purposes contemplated hereunder. In the event that a landowner should object to Provider's or Customer's use of a right-of-way, Provider will promptly notify Customer of the objection and will use reasonable best efforts to resolve the dispute. Customer agrees to indemnify and hold Provider harmless for any expenses or costs related to Customers use of the Fibers on Provider's system, including additional franchise fees, pole attachment charges or legal fees. 4.3 Grant of License. To the extent allowed under the applicable law, Provider hereby grants the Customer a license during the Term of this Agreement in the System, Installation Facilities and Fiber Network, including access to and use of Fiber Termination Points. Such license shall be deemed terminated upon termination of this Agreement. ARTICLE 5 REMEDIES AND CONSULTATION 5.1 During the Term, Provider shall perform all Services on the Fibers, Fiber Network and System. To the extent Provider fails to perform the maintenance, repair, and replacement obligations under this Agreement, Customer or Customer's agent(s) or contractor(s) may perform same; and without limiting the generality of Paragraph 5.3 below, Provider will reimburse Customer within thirty (30) days of receipt thereafter of an invoice for expenditures used therefore, not to exceed said cost estimate. 5.2 Non-Liability Generally. Except as provided in Paragraph 5.3 below, Provider shall not be liable to Customer for any Service Affecting Outage caused in whole or in part by: 5 5.2.1 an event of Force Majeure, as described in ARTICLE 11 of this Agreement below, or 5.2.2 construction, maintenance, repairs, replacements, installation of equipment, investigations and inspections, of or related to the Fibers, performed by Customer or by Customer's agents or contractors. 5.3 Restoration Schedule; Compensation for Late Restoration of a Service Affecting Outage. In the event of a Service Affecting Outage, Provider will use its reasonable best efforts to restore use of the Fibers. If use of the fibers and the underlying rights is not restored within eight (8) continuous hours after Provider's knowledge of such Service Affecting Outage, recurring charges payable shall abate pending termination of Service Affecting Outage and, in addition to abatement of charges, Customer, at its option, may (i) terminate the Maintenance Agreement or the applicable maintenance services related to the Fibers described in the Service Order and receive a pro rata refund of the annual maintenance fee for the Fibers described in the Service order; or (ii) to the extent Provider fails to perform the maintenance, repair, and replacement obligations under this Agreement, Customer or Customer's agent(s) or contractor(s) may perform the services and Provider will reimburse Customer within thirty (30) days of receipt thereafter of an invoice for the reasonable expenditures to provide the services. These remedies in Paragraph 5.3(i) and (ii) are not available if the Service Affecting Outage is due to any act or omission of Customer. The remedies set forth in this Paragraph, shall be the sole and exclusive remedies available to Customer for any Service Affecting Outage except to the extent same arises out of willful misconduct of Provider or its agents or contractors. The foregoing monetary amounts shall be liquidated damages and not a penalty, the Parties hereby agreeing that the damages arising out of such Service Affecting Outage(s) would be difficult, if not impossible, to calculate, and that the Parties agree that said sums are the agreed best estimate of said damages in the event of a Service Affecting Outage. 5.4 Consultation. Each Party shall use the other Party's portion of the escalation list attached as Exhibit "C" and Exhibit "D" (which shall be updated as needed by each Party on notice to the other) to verbally give notice of and report outages and coordinate maintenance, repair and restoration. 5.5 Manufacturing Defect. To the extent maintenance attributable to the replacement of Fibers, due to a manufacturing defect thereof, shall become necessary after expiration of the first year of the term of the Service Order to Customer thereof pursuant to the terms of this Agreement, Provider shall provide Customer with notice including supporting documentation of its good faith estimate of said costs thereof (ie. a pro rata share if other Provider fibers are similarly being replaced). Within thirty (30) days of receipt of said notice, Customer shall have the option to: (i) agree to pay the reasonable costs thereof so prorated within 30 days of receipt thereafter of an invoice for expenditures used therefore, not to exceed said cost estimate; or (ii) terminate the Service Order applicable to said Fibers. ARTICLE 6 FEES AND PAYMENTS 6.1 Annual Maintenance Fee. Unless otherwise provided in Exhibit "A", Customer agrees to pay Provider on an annualized basis for Service(s) in the amount set forth in each Service Order as detailed hereafter in Exhibit "A" ("Annual Fiber Maintenance Fee"). 6 6.1.1 Rates. Rates shall be expressed as a charge per route mile of the Customer's Fibers for each particular Service Order with an additional per unit charge for each Fiber Termination Point. The rate shall be negotiated with each Service Order. 6.1.2 Invoicing and Prorating. Provider shall invoice Customer for the prorated Annual Maintenance Fee for the first calendar year upon the Service Order Agreement Date. Prorating for the first invoice shall be calculated as the total number of days remaining in the calendar year from the Service Order Agreement date divided by three hundred sixty five (365) multiplied by the normal full Annual Maintenance Fee for that year. Each subsequent invoice throughout the term of the Service Order shall be invoiced in December for fees and charges due for the following year. 6.1.2.1 Prorating fees for the Terminating Year with prior notice. If Customer notifies Provider of its intent to terminate a Service Order at least fifteen (15) days prior to the December invoicing for the terminating year's Annual Fiber Maintenance Fee, Provider shall prorate the fees and charges as the total number of days from the first day of the terminating year to the Service Order Termination Date divided by three hundred sixty five (365) multiplied by the normal full Annual Maintenance Fee for that year. 6.1.2.2 Without prior notice. In all other cases, Customer shall remain obligated for the Annual Fiber Maintenance Fee and no rebate or refund shall be due Customer for unused Service(s). 6.2 Annual Increase. All recurring maintenance fees shall increase every year on the first day of the calendar year following the one year anniversary of the Service Order Effective Date by no more than the lower of: (a) the change in the Consumer Price Index for the twelve (12) months immediately preceding the last such change, or (b) five percent (5%) per annum. As used herein, the "Consumer Price Index" shall mean the Consumer Price Index for Urban Wage Earners and Clerical Workers, All Items (1982-84 =100), for the Northeast Urban Region, as published by the United States Department of Labor, Bureau of Labor Statistics, or any successor index thereto. 6.3 Taxes and Franchise Charges. To the extent that the Customer's use of the Fibers shall incur any additional taxes, franchise or license fees charged to Provider based solely on Customer's use, Customer shall remain obligated for any said charges, fees, taxes or costs. Customer's failure to indemnify Provider from any said liability shall constitute an Event of Default by Customer. To the extent that the use of the Purchased Fibers causes Provider to incur any attributable charges, fees, taxes (excluding any taxes related to the income of the Provider), governmental surcharges or costs of any kind, including any franchise or governmental surcharge based upon the use of the Purchased Fibers, the Customer shall indemnify and hold the Provider harmless for any such charge, fee or tax. 7 6.4 Payment. Customer shall pay the Provider within thirty (30) business days of the due date. The first payment shall be due upon the effective date of this Agreement. Payments shall be made to Accounts Payable at Knology, Inc. at; Knology ATTN: Accounts Payable 1241 OG Skinner Drive West Point, GA 31833 6.5 Late Payments. Any sums of money due under this Agreement when more than ten (10) days delinquent after written demand therefore shall accrue interest at the lesser of eighteen percent (18%) per annum or (ii) the highest rate allowed by law, until paid in full. ARTICLE 7 CONFIDENTIALITY 7.1 Confidentiality. Except as required by law, no Party shall, without the other Party's specific prior written consent, disclose to any third party any information supplied to it by the other Party, which the other Party designated as confidential, proprietary or private, if such information is not otherwise generally available to the public, independently developed by the recipient, available to the recipient without restriction from a third party, disclosed to an agent or contractor in connection with making business assessments or negotiations in connection with this Agreement, or reasonably necessary to be disclosed in order to defend or enforce said recipient's rights or duties pursuant to this Agreement. The Parties hereby designate the terms, conditions, and Exhibits of this Agreement as confidential, provided that Customer may disclose information concerning this Agreement to its customers or Customers in connection with sales, Purchases, licenses, or other use of its services or assets or as otherwise permitted to be disclosed as provided in the prior sentence. The obligation under this Section 7.1 shall survive termination of this Agreement for three years to the fullest extent permitted by applicable law. ARTICLE 8 COMPLIANCE WITH LAWS 8.1 Each Party hereto agrees to comply, and to cause its employees to comply, with all applicable requirements of law pertaining to its activities in connection with this Agreement. ARTICLE 9 LIMITATION OF LIABILITY 9.1 Limitation of Liability. Other than damage arising from the acts of Provider, its agents, subcontractors, independent contractors or others acting on behalf of Provider, Provider shall not be liable for any damage arising out of the Customer's use of the Fibers, including acts of Customer's agents, subcontractors, independent contractors or others acting on behalf of Customer or Customer's customers or for any act or omission of Customer in furnishing services to others. 9.2 NOTWITHSTANDING ANY PROVISIONS TO THE CONTRARY, NEITHER CUSTOMER OR PROVIDER NOR THEIR PARENTS OR SUBSIDIARIES 8 WILL BE LIABLE TO THE OTHER FOR ANY SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OR LOSS OF USE (TO THE EXTENT SAME IS SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES), LOST REVENUES OR LOST PROFITS ARISING OUT OF THIS AGREEMENT OR THE PERFORMANCE OR NON-PERFORMANCE THEREOF (WHETHER ARISING IN CONTRACT, TORT, OR OTHERWISE), EVEN IF IT OR ANY OF ITS PARENT OR SUBSIDIARIES HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES. EXCEPT AS OTHERWISE PROVIDED, IN NO EVENT SHALL EITHER PARTY'S AGGREGATE LIABILITY TO THE OTHER PARTY EXCEED THE GREATER OF THE AMOUNTS ACTUALLY PAID OR THE AMOUNTS THAT SHOULD HAVE BEEN PAID TO PROVIDER BY CUSTOMER UNDER THIS AGREEMENT. THIS LIMITATION APPLIES TO ALL CAUSES OF ACTION IN THE AGGREGATE. 9.3 Disclaimer of any Implied Warranties. Other than the warranties and services expressly provided in this Agreement, Provider does not warrant the Fibers, or any other product, equipment or service to be provided in connection with this Agreement, and PROVIDER HEREBY DISCLAIMS ALL OTHER EXPRESS AND IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OR USE. PROVIDER MAKES NO WARRANTY TO CUSTOMER OR ANY THIRD PERSON OR ENTITY AS TO THE AVAILABILITY OR GRADE OF SERVICE TO BE PROVIDED BY OR OVER THE FIBERS EXCEPT AS EXPRESSLY PROVIDED IN THIS AGREEMENT. 9.4 Indemnification of Provider. Customer hereby agrees to indemnify and hold harmless and defend Provider and all employees, directors, officers, shareholders, agents, representatives, counsel, affiliates, Parents, successors and permitted assigns of Provider from and for any and all liabilities, damages, lawsuits, obligations, claims, costs, expenses, assessments, and penalties, including reasonable attorneys' fees and expenses and court costs, incurred by or asserted against Provider relating to Customer's use of the Fibers. 9.5 Indemnification of Customer. Provider hereby agrees to indemnify and hold harmless and defend Customer and all employees, directors, officers, shareholders, agents, representatives, counsel, affiliates and Parents of Customer from and for any and all liabilities, damages, lawsuits, obligations, claims, costs, expenses, assessments, and penalties, including reasonable attorneys' fees and expenses and court costs, incurred by or asserted against Customer relating to Provider's use of the Fiber Network and System. This indemnification shall not include any claim arising out of the sale, use or maintenance of the Purchased Fibers. ARTICLE 10 INSURANCE 10.1 Coverage Required. During the Term, each Party and all contractors or subcontractors hired by said Party for work pursuant to this Agreement shall take out, pay the premiums on, and continuously maintain insurance coverage's described below. Promptly after the Effective Date, Provider and Customer shall deliver to each other, pursuant to the notice provisions of this Agreement, certificates of insurance, reasonably acceptable to the other, evidencing at least the following levels of insurance coverage: 9 10.1.1 Worker's compensation insurance coverage complying with the law of the State of Georgia and employers liability insurance with limits of not less than $500,000 per occurrence; 10.1.2 Commercial general liability insurance coverage and excess umbrella, if necessary, for a combined bodily injury and property damages limit of not less than $2,000,000 per occurrence and $4,000,000 general aggregate, which coverage shall include contractual liability assumed under an insured contract, products liability, and completed operations liability coverage; and 10.2 Rating. Provider or Customer, as the case may be, shall be specifically named as an "Additional Insured" on the liability policy of the other as their interests may appear. Any insurance carried pursuant to this Articles 10 shall be issued by carrier with A.M. Best rating of at least A-7. 10.3 Notice of Cancellation. All such insurance coverage of Provider and Customer described in this paragraph shall provide for not less than thirty (30) days' prior written notice to the other of cancellation or material change. Each Party shall maintain all such coverage in force at all times during the Term of this Agreement. 10.4 Self-Insurance. Notwithstanding any provision to the contrary, each Party shall be entitled to self-insure instead of maintaining the insurance policies required by this Agreement. In the event any Party elects to self-insure, it shall advise the other Party of such fact in writing, and in such event, the self-insuring Party agrees to release, indemnify, defend and hold the other Party, its directors, officers, parent, subsidiaries, employees, and agents harmless from any liability imposed on the other Party, its directors, officers, parent, subsidiaries, employees, and agents that otherwise would have been covered by the insurance to be provided to the self-insuring Party under this Article 10. ARTICLE 11 FORCE MAJEURE 11.1 Force Majeure. Neither Party shall be liable to the other for any delay, impairment or failure to perform during any period in which such delay, impairment or failure is (i) due to causes beyond its control and reasonable anticipation, and (ii) without such Party's fault or negligence (hereinafter a "Force Majeure"), including, but not limited to, fires, floods, epidemics, quarantine restrictions, war, labor disputes and freight embargoes. 11.2 Mitigate the Extent. Each Party whose performance is impaired under this Section 11 shall exercise best efforts (including interconnection and cooperation with other carriers) to mitigate the extent of such delay or failure, including those arising from labor disputes or strikes. ARTICLE 12 DEFAULT 12.1 Events of Default. Events of default shall be and include: (i) any use of the Fibers which materially interferes with, impairs and adversely effects Providers use of its Fiber Network or System; (ii) any use of the Fibers which would result in a material violation of 10 Provider's pole attachment agreements, easements, franchises, or any other governmental permit or license; (iii) Customer's failure to indemnify Provider according to the terms of Paragraph 4.2 or 6.3 above (iv) the failure of Customer to pay any amount owed under this Agreement more than thirty (30) days past its due date; (v) the failure by a Party to comply in good faith with any or all of the material terms and conditions of this Agreement and such defaulting Party's failure to cure such default in (i)-(v) above within thirty (30) days after written notice thereof or, if such default cannot be cured within thirty (30) days, such defaulting Party commencing curative actions within such thirty (30) days and diligently and continuously pursuing such curative action to a conclusion; (vi) any material misrepresentation or breach of any warranty or representation contained in this Agreement by a Party; (vii) a Party ceasing to do business as a going concern; or (viii) a Party makes a general assignment for the benefit of, or enters into any composition or arrangement with creditors; is unable to or admits in writing its inability to pay its debts a they become due; authorizes, applies for, or consents to the appointment of trustee or liquidator of all or substantial part of its assets or has proceedings seeking such appointment commenced against it which are not terminated within sixty (60) days of such commencement; files a voluntary petition under any bankruptcy or insolvency law or files a voluntary petition under the reorganization or arrangement provisions of the laws of the United States pertaining to bankruptcy or similar law of any jurisdiction or has proceedings under any such law instituted against it which are not terminated within sixty (60) days of such commencement. The non- defaulting Party may exercise its legal and equitable remedies against the defaulting Party. 12.2 A Major Event Default. An Event of Default, as defined in Paragraph 12.1 (i) through (iii), which Customer has failed to cure or commenced curative action under Paragraph 12.1, or a breach of Paragraph 14.1 below, will constitute a Major Event of Default. Upon a Major Event of Default, Customer agrees that any economic remedies available to Provider are insufficient to compensate Provider for Customer's breach. Customer and Provider agree, that in addition to any other remedy available to Provider in law or equity, that, upon a Major Event of Default and Customer's failure to cure such Major Event of Default as described above, Customer shall be deemed to have automatically forfeited access to the Fibers and Customer hereby grants Provider the right to use any means necessary to prevent Customer's use of the Fiber Network, Installation Facilities and the System for any purpose whatsoever. Customer hereby waives and releases Provider from any liability, responsibility or obligation to Customer, Customer's customers, or any user of the Fibers upon a Major Event of Default and Customer agrees that Provider may, at its sole discretion, remove any or all portions of the Installation Facilities. ARTICLE 13 ALTERATION OF ROUTE 13.1 Relocation Options. The Provider reserves the right to move or relocate the Fibers if it moves or relocates its System, Fiber Network or the sheath containing the Fibers. Customer hereby grants Provider permission to relocate the Fibers to the extent reasonably necessary when the Provider is moving or relocating its Fiber Network or the sheath containing the Fibers. Before Provider significantly changes any part of the Fibers (including, without limitation, relocating or dismantling any part of the Fiber Network of which the Fibers are a part) or substantially alters the character of any part of the Fibers, Provider will give Customer at least three (3) months notice, or if such notice period is impractical, then as much notice as practical to be no less than ten (10) business days. Customer agrees to the extent alternative facilities are 11 available and re-routing is technically feasible and economically viable and Fiber Termination Points and Fibers' length, number, and type are not materially changed, to consent to Provider's re-route of such affected part of the Fibers to a new or existing fiber optic networ~ facilities on an alternate route between the Fiber Termination Points listed on Exhibit "A" provided that such re-route is performed expeditiously and with as little service outage time as reasonably possible. If this Agreement is terminated, Customer hereby consents to Provider terminating or cutting Customers Fiber to the extent reasonably necessary for Provider to relocate, repair or replace any portion of its Fiber Network. 13.2 Relocation Expenses. If Provider makes a significant change or alteration described in Section 13.1 upon Customer's request and without Provider's fault, then Customer shall pay all costs of such change or alteration. If Provider makes a significant change or alteration described in Section 13.1 solely for its own benefit, Provider will pay the full costs or re-routing due to such change or alteration. In all other cases, Customer will pay a pro-rata amount of the full costs of re-routing due to such change or alteration. The proration shall be based on the number of Customer's Fibers in proportion to the total number of fibers in the affected part of the Fiber Network or System. ARTICLE 14 MISCELLANEOUS 14.1 Assignment. Neither Party shall assign this Agreement without the prior written consent of the other Party. In the event fibers purchased under the Fiber Bill of Sale have been sold or assigned to a third party, as provided for in the Fiber Bill of Sale, such third party shall become a party to this Agreement and assume the position of Customer herein without the need for any additional consent hereunder. 14.2 Modification. This Agreement shall not be amended, altered or modified except by an instrument in writing duly executed by the Parties. 14.3 Limitation of Benefits. This Agreement shall be binding upon and shall inure to the benefit of the Parties hereto and their respective successors and permitted assigns. The Parties do not intend that this Agreement benefit any persons or entities other than the Parties hereto. It is the explicit intention of the Parties hereto that no person or entity other than the Parties hereto is or shall be entitled to bring any action to enforce any provision of this Agreement against any of the Parties hereto, and that the covenants, undertakings, and agreements set forth in this Agreement shall be enforceable only by, the Parties hereto or their respective successors or permitted assigns. Any assignees shall be required to become a signatory to this Agreement and be bound by all of its terms and conditions. 14.4 Notices. Except as otherwise expressly provided, any notice required or permitted to be given hereunder shall be (a) in writing, (b) effective on the first day in which the Provider's offices are open for business ("Business Day") following the date of receipt, and (c) delivered by one of the following means: (i) by personal delivery; (ii) by prepaid, overnight package delivery or courier service; (iii) by the United States Postal Service, first class, certified mail, return receipt requested, postage prepaid; or (iv) by prepaid telecopier, telex, or other similar means of electronic communication (followed by confirmation on the same or following day by overnight delivery or by mail as aforesaid). All notices, except escalation list changes, given under this Agreement shall be addressed, in the case of Customer, as follows: 12 The originals to: IT Director Copies to: 530 Greene Street, A-I0l Augusta, GA 30911 ATTN: TamekaAllen Title: IT Director Telephone: 706.821.2522 Fax Number: 706.821.2530 City Administrator 530 Greene Street, Room 801 Augusta, GA 30911 A TTN: Fred Russell Title: City Administrator Telephone: 706.821.2400 IT Assistant Director 530 Greene Street, A-I01 Augusta, GA 30911 A TTN: Gary Hewett Title: IT Assistant Director Telephone: 706.821.2525 Fax Number: 706.821.2530 and, in the case of Provider, as follows: Mark Alldredge Director of Engineering Knology, Inc. 1241 O.G. Skinner Drive West Point, GA 31833 FAX 706/645-3985 with a copy to: Chad Wachter General Counsel Knology, Inc. 1241 O. G. Skinner Drive West Point, GA 31833 FAX 706/645-0148 or to such other addresses or telecopier numbers of which the applicable Party has been advised in writing by any of the above-described means. Escalation list changes shall be sent directly to each Party's NOC as identified on Exhibit "D". The following shall also constitute receipt: (i) a Party's rejection or other refusal to accept notice, and (ii) the inability to deliver to a Party because of a changed address or telecopier number of which no notice has been received by the other Party. Notwithstanding the foregoing, no notice of change of address or telecopier number shall be effective until ten (10) days after the date of receipt thereof. This paragraph shall not be construed in any way to affect or impair any waiver of notice or demand herein provided. 14.5 Independent Contractors. In all matters pertaining to this Agreement, the relationship of Provider and Customer shall be that of independent contractors or Provider and Customer, and neither Provider nor Customer shall make any representations or warranties that their relationship is other than that of independent contractors or Provider and Customer. This Agreement is not intended to create nor shall it be construed to create any partnership, joint 13 venture, employment, franchise, or agency relationship between Provider and Customer; and no Party hereto shall be liable for the payment or performance of any debts, obligations, or liabilities of the other Party, unless expressly assumed in writing herein or otherwise. Each Party retains full control over the employment, direction, compensation and discharge of its employees, agents and representatives and will be solely responsible for all compensation of such employees, agents and representatives, including but not limited to any applicable social security, insurance, tax withholding and worker's compensation responsibilities. 14.6 Incorporation of Exhibits and Amendments Thereto. The Exhibits referenced in this Agreement, as it may be amended from time to time in writings executed by the Parties, shall be deemed an integral part hereof to the same extent as if written at length herein. 14.7 Governing Law. This Agreement shall be governed by and construed in accordance to the laws of the State of Georgia and constitutes the entire agreement between the parties hereto with respect to maintenance of Equipment/Software, and shall supersede all previous or contemporaneous negotiations, commitments, writings, with respect to matters set forth herein. It may only be modified by a writing signed by authorized representatives of both parties. The terms and provisions of this Agreement shall prevail over any conflicting, additional or other terms appearing on any purchase order submitted by Licensee at any time. Neither this Agreement nor any rights hereunder may be assigned or otherwise transferred by either party, except to any corporation controlled by or under common control with the assigned party, or in connection with the acquisition of, or the sale of substantially all of, the assets of the business to which this Agreement pertains. 14.8 Claims and Disputes. All claims, disputes and other matters in question between the Customer and the Provider arising out of or relating to this Agreement, or the breach thereof, shall be decided in the Superior Court of Richmond County, Georgia. Provider, by executing this agreement, specifically consents to venue and jurisdiction in Richmond County, Georgia and waives any right to contest jurisdiction and venue in said court. 14.9 Entire Agreement; No Oral Modifications. This Agreement, together with all Exhibits attached, and the Fiber Sale-Purchase Agreement constitute the entire agreement between the Parties with respect to the transaction contemplated herein, and supersede all prior oral or written agreements commitments or understandings with respect to the matters provided for herein. This Agreement shall not be amended or modified except by a writing executed by the Parties. 15.0 Severability. If any portion of this Agreement is declared by a court of competent jurisdiction to be invalid or unenforceable, the remaining provisions of this Agreement shall continue in full force and effect. 15.1 Abandonment. If at any time, Customer wishes to abandon its Fibers or Provider wishes to abandon the portion of its Fiber Network in the same sheath as the Fibers, they shall provide written notice to the other Party at least three (3) months prior to the date of the proposed abandonment. If during such three (3) month period, the other Party also elects in writing to abandon its Fibers or the Fiber Network in the same sheath as the Fiber, the Parties shall 14 decommission and, if necessary, remove the fiber cable constituting that Service Order. All costs thereof shall be treated as Relocation Expenses pursuant to Paragraph 5.2, and following such decommissioning, this Agreement shall terminate with respect to that Service Order or portion thereof. If the other Party does not elect to abandon its Fibers or the portion of the Fiber Network in the sheath as the Fiber, the abandoning Party shall convey all of its Fibers or the portion of the Fiber Network in the sheath with the Fiber to the other Party at no charge. Beginning on the date of the conveyance, the other Party will be solely responsible for all costs, charges, taxes, fees, and liabilities on that Service Order or portion thereof, and this Agreement shall terminate with respect to that Service Order or portion thereof. 15.2 Survival. Upon termination of this Agreement, any terms and conditions that by their nature should survive such termination shall continue until such time as they are no longer applicable, including, but not limited to Articles 9 and Paragraphs 4.2, 6.3 and 7.1. The Customer specifically acknowledges that the Provider's right to terminate Customer's access to and use of the Fibers according to the terms of Article 12 survive termination of this Agreement. 15 IN WITNESS WHEREOF, the undersigned Parties have caused this Agreement to be duly executed on their behalf, as of the day and year first hereinabove set forth. SIGNED AND DELIVERED Augusta, Georgia By: [J2d0 . f 1410 As its Mayor ;6't~ ~ Name: Address: . SEAL: I.. TEL: FAX: By: ~ II Name: BIc.t Ml,.Cants r,fud'l j/~ Title: ~cRiOI vr Opl,.li1tiullS uP )Ja.~ Address: 1241 O.G. Skinner Drive West Point, GA 31833 TEL: 706-645~&'/6 [) FAX: 706-645-3985 16 Cf5/e'!.:j APPROVED ~ law GrouR rJ Date )) 111 01 Exhibit A Service Order Number AUG-01-12-11-07 The following Service Order for maintenance, restoration and joint operation services in support of dark fiber facilities on the specified term and conditions herein is made by the undersigned Customer pursuant to the Fibers referred to above ("Service Order") Provider: Knology of Augusta, Inc. 1. FIBER ROUTE: Under the Agreement, Knology of Augusta will provide the following Maintenance and Joint Operation between the following locations in Augusta, Georgia, each as shown on the maps below: -------------------------- The rest of this page intentionally left. blank ----------------------- A-I CJ ~/~ ~6,-~:r l~! ~ t!~ J' r------------~---f#9i1-' ) ~..f---//tr----Jif/ / i/ u: 0 = .~ ~ I f!/,,! J)ll "C tn I.J \ _ _ Q) ~ Q) b/ tP; '<',........, (' ~I ,"'V~ (------- ~ (3 5- 41 Ii" ------- ......" .1.""'\ c..... Q) ~I II ----------. -. _.d;'04. A ,i" 1 ~t..==- 0 0 a::: >-...J (' , --~ " I ---"711 \~ ~e.: '-~""" / '......_, ;---------r-----------_ )1 Jri --S - ~:rl --Ct -----.~/ =~~ / -~-'- ;o~ I t ~ / ----- -- f., ~t / ~ -H,"9' II" 0( ~',. ,l-/--- a -~~r".-( ""f!~ tt --._,. "'" --1i1J.' / j { '. I "'" ......... j d ~.X~ B3 "~\~7 ! 1 , ( ~ /' \ "'--co / L / ~---y\ (' '..\r-\ ~~- II ~I I \ ,/'"'- \, ", ,\ " l\o" ~ - ) ~ ~ \~ ' \, ./'" '< ~\S\ I ------ --.-_~~/' 1 /'"--/-\~~ ~ C\, \, \. \, _,,-t'/'":;-';:';;::'::'-"'-..., &v~ '.Y/'"j I 'i!'// I~ ,"'( \ ~ \ <, ,...,.... ~}~.-:./" "" ~ ' / , \ _r----' 1; ~ /...--------\- \ \. ....,. <' /v-:,,\'~.x: K I, \, ) _,/// /~,.. _- ~/ /p" 'x \ -0' \ .... ~/ ',.....', , y ~. ~lfAIro / <p'/''-.~.-'/ '\, (f \..... '\ ;\, //'~' t \,,~."v L //"/~ /~/......\ /~_../ < /./'/ ~ i, """,-..4~ \\ ~ .~~C\ (--- /- I 'J / ;( 'I #'\~~ ,. ~ ~ ~o/ ~~ / (..\.,..' \. \, :~ ~\ ~ - j' \ / 0< \ \ y~~~ '\\ / 6~ ~ !",/,' f/"J~.eUielClr \, I - \l-'~ ---- '.A; 'l'<' '~: ~'. · , 1 ~~~\ . - ";~_\~.'< ^/ -)' ~-___ / '\ ~'l"'7- '\ 'O.f ....-..../ '................. C1 ~L-j~ __-I ~:..~ \ ~. ct /'-..., . _ ..-....( ~- ~o----. ...- \ \ / I,' ~~,... V" ~'/~ l ~ \\ . (/' ,.,..... ~ ~,'<f ....... /, .q,'j," / 'oY ......... "Jj 0', f <<' I ... I " ~.... .../ /--........ .... , tl ~,Piio4iQ;. ,/ \..... .....,.\ (// cI~/ /^-- 4 ~ I .~ / ' "-.' / . . \ ~}!"r-~ // .{,/ (W-\_...----____ \.. //./ .....'".~,,/' I ~\ \__ \--- --~---L___!-/ --~ \ ~___\____------ \. \. " ../ \( 1 ~ ~u:--r---__ I ---- ~~~\\ /'/~:: \,. ~,// t>*i\ ~f II ( ~_-J-_r ~. Y'~ ~" \ *- - .~----- 1: I ,,;~ \ -.-L----------L o/~ u I I I '. 1----_----------- " ~-- ! Frk:II8 Dr : ~. .?/"// .---' . ' . ".- /--- \. '. ~8) ;~. ~p \ \ / ----- r '. t!~~ '." 1:\ \, I / ~ ~y/" .,~~\ ~-=--T -'. *0 // I~ii.:- / '. .5 ~\ -l..........D '0. 'y,-'- . E 4\. \, ot"~,-'(:--." ~/ ~ ro ~... ~ '\ __- ...... ~ ~tt"/.......... / ~/I --- , \'~\ \ ~/''i. ... ,...../. 7/~' '-~.-,. ,.' ~ ~ u. l ~ "\"'\ I // /" '6\ j,) / / / ~"" / 'u ...... \-/.. '<< '/' -.....: "' \ 'f>~.... .......- ~/ ~ -1,\ . '.._,/' / / /10~-~~ . rLn \ '1P>...> .ore. ~..J.! 4-\ / /" ~{' ~..... .5 ....... ....:::. _ -.\ .~::---... _ \ <.I., __ ../' _liL'- _.' _'" __ _ _ ~ _ I1. SEGMENTS: The Fiber Termination Points where the Customer shall have full access upon request to the fibers referenced in this Service Order are: Fiber Termination Points Sheriffs Substation Southgate Fire Department Administration Fire Department Training Bldg Address 1631 Gordon Hwy 3125 Deans Bridge Rd 3125 Deans Bridge Rd II1. INSTALLATION: The following activities shall be completed by Provider as specified in Section Va, VI, and VII below. FTP Sheriff s Substation Southgate Fire Department Administration Installation Activity Terminate (12) SM Fibers in Provider cable to be spliced inside to building via entrance duct. Terminate (12) SM Fibers in Provider cable to be spliced inside to building via entrance duct Fire Department Provide (6) MM fibers to Fire Department Administration Trainin Bld IV. INSTALLATION AND ANNUAL MAINTENANCE FEES: The charges associated with establishing this Service Order for Customer are: A-3 Installation Fee: $0.00 A-4 Installation Fee for the activities specified in Section III above. $0.00 A-5 Maintenance and Joint Operating Fees: Fibers 12 A Side 1631 Gordon H wy Z Side 3125 Deans Bridge Rd* Route Miles 3.08 Total Route Miles 3.08 Initial Annual Maintenance Fee $ 690 *Includes maintenance for MMF to Fire Dept Training V. TERMS OF PAYMENT: As stated in the Agreement. The first annual increase as provided for in Section 6.2 shall occur for the calendar year beginning January 1, 2009. a. Installation Fee(s). Invoicing for the Installation Fee(s) shall commence on the date on which both Parties agree to this Service Order Exhibit A ("Service Order Agreement Date"). Upon receipt of the Installation Fee(s), Seller shall commence Installation for completion by the date described in Section III above. Buyer shall pay the Seller all Installation Fee(s) prior to the Seller commencing Installation. V1. EFFECTIVE DATES: Installation for this Service Order shall be completed within ninety (90) calendar days of receipt of the Installation Charge from Buyer to Seller. VI1. REFERENCES: All correspondence or remittance shall reference City of Augusta, Georgia, Dark Fiber Maintenance and this Service Order Number: 01-12-11-07 VII1. BASIC AGREEMENT: This Service Order is hereby incorporated in its entirety into the Agreement, and is hereby executed by the respective Parties hereto as of the undersign date by Knology of Augusta, Inc., said date not to be more than 10 days after the undersigned date by Customer. A-6 CUSTOMER: KNOLOGY: Augusta, Georgia I By: CfJ c:14 ..-~ By: (J , r'Nwne' l/dJ~P ~. CAf"''' <I'-+'6<-Nwn" M ,!J,:.e./J ~U' Title, r\~j Title, ~4'j;d~,t~/z:~ Date: 3 ((f ft> f Date: 3 -/3- 09' APPROVED i-~ Law Group Date~1111~~ A-7 EXHIBIT B FIBER AND SPLICE MAINTENANCE SPECIFICATIONS Provider shall maintain an average of 0.10 dB bi-directionalloss per splice with a maximum splice loss not to exceed 0.2 dB bi-directional on any individual splice as part of its maintenance obligations. Provider will utilize "Fusion Splicing" for any long-term maintenance, repair or restoration Services provided under this Agreement. Provider will record the actual dB loss reading as displayed on the splicer or Optical Time Domain Reflectometer ("OTDR") as the splice is completed. Provider will provide the results to Customer in electronic and hard copy formats. Provider shall make commercially reasonable efforts to ensure the maximum fiber bend radius for the Fibers is not exceeded anywhere along the Fiber Network or System. Provider shall make commercially reasonable efforts to maintain a fiber loss of less than 0.38 dB per kilometer at 1310 nanometers or 0.28 dB per kilometer at 1550 nanometers for the Fibers. Any combined loss that exceeds 1.0 dB per kilometer at 1310 nanometers; 0.75 dB per kilometer at 1550 nanometers or a total optical loss of fifty percent (50%) greater than the total optical loss of any similar reading from the previous year shall be considered a Service Affecting Outage entitled to restoration under the provisions of Paragraph 5.3 of the Agreement. Provider shall make commercially reasonable efforts to cause terminated fibers to exhibit a maximum of -50.0dB reflectance for a mated connector at the fiber distribution panel or any event on the route. B-1 Exhibit C CUSTOMER ESCALATION LIST Infrastructure Supervisor, Kevin Luce luce@augustaga.gov Office 706.821.1603 Cell 706.564.1005 Fax 706.821.2530 Assistant Director, Gary Hewett hewetttaga. gov Office 706.821.2525 Cell 706.564.7100 Fax 706.821.2530 C - 1 Exhibit D PROVIDERS ESCALATION LIST Knology NOC NOC 800-453-1777 or 706-645-3939 KNOC Techs@knology.com NOC Manager, Karl Tompkins karl. tompkins@knology.com Office 706-645-3930 Cell 770-356-4427 Home 770-233-8332 IT Director, Hank Dobbins hank.dobbins@knology.com Office 706-634-2608 PCS 706-518-8773 VP Network Operations, Andy Sivell andy.sivell@knology.com Office 706-645-8168 PCS 706-773-0705 E - 1