HomeMy WebLinkAbout2015-11-24-Meeting Mintues
Engineering Services Committee Meeting Commission Chamber - 11/24/2015
ATTENDANCE:
Present: Hons. Fennoy, Chairman; Hasan, Vice Chairman; Smith,
member.
Absent: Hons. Hardie Davis, Jr., Mayor; Guilfoyle, member.
ENGINEERING SERVICES
1. Update from the Engineering Department regarding cost estimates for the
improvements to the James Brown Plaza. (Requested by Commissioner Fennoy)
Item
Action:
Approved
Motions
Motion
Type Motion Text Made
By
Seconded
By
Motion
Result
Unanimous consent is given to add
this item to the agenda.
Motions
Motion
Type Motion Text Made By Seconded By Motion
Result
Approve
Motion to approve
proceeding with
landscaping portion of
the project at a cost of
$45,000.
Motion Passes 3-0.
Commissioner
Ben Hasan
Commissioner
Grady Smith Passes
2. Approve award of Construction Contract to JHC Corporation in the amount of
$871,733.20 for Transportation Investment Act (TIA) Project, 11th Street
Bridge Rehabilitation over Augusta Canal as requested by AED. Award is
contingent upon receipt of signed contracts and proper bonds. (Bid 15-211A)
Item
Action:
Approved
Motions
Motion
Type Motion Text Made By Seconded By Motion
Result
Approve
Motion to
approve.
Motion Passes
3-0.
Commissioner
Grady Smith
Commissioner Ben
Hasan Passes
3. Approve award of Construction Contract to JHC Corporation in the amount of
$1,704,045.90 for Transportation Investment Act (TIA) Project, 15th Street
Bridge Rehabilitation over Augusta Canal as requested by AED. Award is
contingent upon receipt of signed contracts and proper bonds. (Bid 15-211A)
Item
Action:
Approved
Motions
Motion
Type Motion Text Made By Seconded By Motion
Result
Approve
Motion to
approve.
Motion Passes
3-0.
Commissioner
Grady Smith
Commissioner Ben
Hasan Passes
4. Consider Professional Services Change Order in the amount of $122,000.00 for
a route realignment and re-design of the 36” sewer main to WK Dickson.
Item
Action:
Approved
Motions
Motion
Type Motion Text Made By Seconded By Motion
Result
Approve
Motion to
approve.
Motion Passes
3-0.
Commissioner Ben
Hasan
Commissioner
Grady Smith Passes
5. Approve award of Construction Contract to JHC Corporation in the amount of
$1,124,388.80 for Transportation Investment Act (TIA) Project, Broad Street
over the Augusta Canal (Bridge Repair & Restoration) as requested by
AED. Award is contingent upon receipt of signed contracts and proper bonds.
(Bid 15-211A)
Item
Action:
Approved
Motions
Motion
Type Motion Text Made By Seconded By Motion
Result
Approve
Motion to
approve.
Motion Passes
3-0.
Commissioner
Grady Smith
Commissioner Ben
Hasan Passes
6. Approve contracts with Woolpert and Azteca for the implementation of
Cityworks Software and associated hardware for the Augusta Engineering
Department.
Item
Action:
Approved
Motions
Motion
Type Motion Text Made By Seconded By Motion
Result
Approve
Motion to
approve.
Motion Passes
3-0.
Commissioner Ben
Hasan
Commissioner
Grady Smith Passes
7. Presentation by Ms. Gracie Martin regarding low irritating sounds coming from
the electric substation.
Item
Action:
None
Motions
Motion
Type Motion Text Made
By
Seconded
By
Motion
Result
Ms. Martin did not appear before
the committee.
8. Approve award of Construction Contract to JHC Corporation in the amount of
$470,995.00 for Transportation Investment Act (TIA) Project, Milledgeville
Road Bridge Maintenance at Rocky Creek as requested by AED. Award is
contingent upon receipt of signed contracts and proper bonds (Bid 15-211A)
Item
Action:
Approved
Motions
Motion
Type Motion Text Made By Seconded By Motion
Result
Approve
Motion to
approve.
Motion Passes
3-0.
Commissioner
Grady Smith
Commissioner Ben
Hasan Passes
9. Motion to approve the minutes of the Engineering Services Committee held on
November 10, 2015.
Item
Action:
Approved
Motions
Motion
Type Motion Text Made By Seconded By Motion
Result
www.augustaga.gov
Approve
Motion to
approve.
Motion Passes
3-0.
Commissioner Ben
Hasan
Commissioner
Grady Smith Passes
10. Approve award of Construction Contract to Reeves Construction Company in
the amount of $245,136.00 for Transportation Investment Act (TIA) Project,
North Leg Road Improvements Project - Phase 1 as requested by AED. Award
is contingent upon receipt of signed contracts and proper bonds. (Bid 15-
222)
Item
Action:
Approved
Motions
Motion
Type Motion Text Made By Seconded By Motion
Result
Approve
Motion to
approve.
Motion Passes
3-0.
Commissioner
Grady Smith
Commissioner
Ben Hasan Passes
Engineering Services Committee Meeting
11/24/2015 1:10 PM
Attendance 11/24/15
Department:
Caption:
Background:
Analysis:
Financial Impact:
Alternatives:
Recommendation:
Funds are Available
in the Following
Accounts:
REVIEWED AND APPROVED BY:
Engineering Services Committee Meeting
11/24/2015 1:10 PM
James Brown Plaza Update
Department:Clerk of Commission
Caption:Update from the Engineering Department regarding cost estimates
for the improvements to the James Brown Plaza. (Requested by
Commissioner Fennoy)
Background:
Analysis:
Financial Impact:
Alternatives:
Recommendation:
Funds are Available
in the Following
Accounts:
REVIEWED AND APPROVED BY:
Augusta-Richmond County, Georgia
Bridge Repair and Restoration
BE IT ORDAINED by the Commission-Council of Augusta-Richmond County,
Georgia that the following Capital Project Budget is hereby adopted:
Section 1: This project is set up and authorized to CPB#371-041110-T13041224 to award the
Construction contract to JHC Corporation in the amount of $871,733.20 on the
11th Street Bridge Rehabilitation over the Augusta Canal. Funding is available
in the project TIA account in the amount of $469,154 and SPLOST VI amount $402,579.20.
Section 2: The following revenues are anticipated to be available to the Consolidated
Government to complete the project.
80,000$
53,000$
TIA Discretionary 11,500$
TIA Construction 469,154$
SPLOST VI 402,580$
1,016,234$
Section 3: Copies of this Capital Project Budget shall be made available to the
Comptroller for direction in carrying out this project.
Adopted this ____________________ day of ______________________.
Approved
_________________________________________________
Original-Commission Council Office
Copy-Engineering Department
Copy-Finance Department
Copy-Procurement Department
Honorable Hardie Davis, Jr., Mayor
CPB#371-041110-T13041224
CAPITAL PROJECT BUDGET
11th Street Bridge over the Augusta Canal
TIA Design
TIA Discretionary
Change Number One
1 of 2 11.10.2015
Augusta-Richmond County, Georgia
Bridge Repair and Restoration
CPB#371-041110-T13041224
CAPITAL PROJECT BUDGET
11th Street Bridge over the Augusta Canal
Change Number One
CPB AMOUNT CPB NEW
SOURCE OF FUNDS CPB ADDITION CPB
TIA Funds Design (80,000)$ (80,000)$
235-04-1110-5212115/XXXXXX
TIA Discretionary Funds (64,500)$ (64,500)$
235-04-1110-5414110/XXXXXX
TIA CONSTRUCTION (469,154)$ (469,154)$
SPLOST VI BRIDGES (402,580)$ (402,580)$
TOTAL SOURCES: (144,500)$ (871,734)$ (1,016,234)$
USE OF FUNDS
ENGINEERING
235-04-1110-5212115/XXXXXXX 144,500$ 144,500$
TIA CONSTRUCTION
371-041110-5414210-T14041224 871,734$ 871,734$
TOTAL USES:144,500$ 871,734$ 1,016,234$
2 of 2 11.10.2015
Invitation to Re-Bid
Sealed re-bids will be received at this office on Wednesday, October 28, 2015 @ 3:00 p.m. for furnishing:
Re-Bid Item #15-211A Various Bridges Over Augusta Canal and Rocky Creek Repairs, Restoration &
Maintenance for Engineering Department
Re-Bids will be received by Augusta, GA Commission hereinafter referred to as the OWNER at the offices of:
Geri A. Sams
Procurement Department
535 Telfair Street - Room 605
Augusta, Georgia 30901
706-821-2422
Re-Bid documents may be examined at the office of the Augusta, GA Procurement Department, 535 Telfair Street
– Room 605, Augusta, GA 30901. Plans and specifications for the project shall be obtained by all prime,
subcontractors and suppliers exclusively from Augusta Blue Print. The fees for the plans and
specifications which are non-refundable is $150.00.
It is the wish of the Owner that all businesses are given the opportunity to submit on this project. To facilitate this
policy the Owner is providing the opportunity to view plans online (www.augustablue.com) at no charge through
Augusta Blue Print (706 722-6488) beginning Tuesday. October 6, 2015. Bidders are cautioned that submitting a
package without Procurement of a complete set are likely to overlook issues of construction phasing, delivery of
goods or services, or coordination with other work that is material to the successful completion of the project.
Bidders are cautioned that acquisition of documents through any other source is not advisable. Acquisition of
documents from unauthorized sources places the bidder at the risk of receiving incomplete or inaccurate
information upon which to base his qualifications.
All questions must be submitted in writing by fax to 706-821-2811 or by email to
procbidandcontract@augustaga.gov to the office of the Procurement Department by Tuesday, October 13,
2015 @ 5:00 p.m. No bid will be accepted by fax, all must be received by mail or hand delivered.
No Re-Bid may be withdrawn for a period of 60 days after time has been called on the date of opening. A 5% Bid
bond is required to be submitted along with the bidders’ qualifications; a 100% performance bond
and a 100% payment bond will be required for award.
Invitation for bids and specifications. An invitation for bids shall be issued by the Procurement Office and shall
include specifications prepared in accordance with Article 4 (Product Specifications), and all contractual terms and
conditions, applicable to the procurement. All specific requirements contained in the invitation to bid
including, but not limited to, the number of copies needed, the timing of the submission, the required
financial data, and any other requirements designated by the Procurement Department are considered
material conditions of the bid which are not waiveable or modifiable by the Procurement Director. All
requests to waive or modify any such material condition shall be submitted through the Procurement Director to
the appropriate committee of the Augusta, Georgia Commission for approval by the Augusta, Georgia
Commission. Please mark BID number on the outside of the envelope.
Bidders are cautioned that acquisition of BID documents through any source other than the office of the
Procurement Department is not advisable. Acquisition of BID documents from unauthorized sources places the
bidder at the risk of receiving incomplete or inaccurate information upon which to base his qualifications.
GERI A. SAMS, Procurement Director
Revised: 1/12/2015
VENDORS
JHC Corp
1029 N. Peachtree Pkwy
Peachtree City, GA
30269
E R Snell
5102 Pierce Court
Evans, GA 30809
Massana Construction
115 Howell Road
Tyrone, GA 30290
E & D Contracting
Service Inc.,
2001 Mills B. Lane Blvd
Savannah, GA 31405
Attachment "B"YES YES YES YES
E-Verify #413897 22114 139279 444759
Addendum #1 YES YES YES YES
SAVE Form YES YES YES YES
Bid Bond YES YES YES YES
BASE BID TOTAL/
11th Street Bridge $871,733.20 $1,411,798.95
BASE BID TOTAL/
15th Street over Augusta
Canal
$1,704,045.90 $2,462,941.09
BASE BID TOTAL/
CR2720 Broad St over
Augusta Canal
$1,124,388.80 $1,658,517.00
BASE BID TOTAL/
Milledgeville Rd at Rocky
Creek
$470,995.00 $721,897.00
Bid Opening
Bid Item #15-211A
Various Bridges over Augusta Canal & Rocky Creek Repairs, Restoration & Maintenance
for Augusta, Georgia - Engineering Department
Bid Due: Wednesday, October 28, 2015 @ 3:00 p.m.
Total Number Specifications Mailed Out: 24
Mandatory Pre-Bid/Telephone Conference: Not Applicable
Total packages submitted: 4
Total Noncompliant: 0
Non-responsive Non-responsive
Page 1 of 1
ATTN: Q. WILLIAM HAMMACK
C. W. MATTHEWS CONTRACTING
P. O. DRAWER 970
MARIETTA, GA 30061-0970
ATTN: MATTHEW WALSH
ARCHER WESTERN CONTRACTORS
2410 PACES FERRY RD SE, STE 600
ATLANTA, GA 30339-1821
ATTN: ROBIN J. SNELL
E. R. SNELL CONTRACTOR
5102 PIERCE COURT
EVANS, GA 30809
ATTN: LOUIE A. PITTMAN, III
PITTMAN CONSTRUCTION CO
P. O. BOX 155
CONYERS, GA 30012-0155
E & D CONTRACTING SERVICES
2001 MILLS B. LANE BLVD.
SAVANNAH, GA 31405
BLAIR CONSTRUCTION
ATTN PATRICK DILLARD
PO BOX 770
EVANS, GA 30809
REEVES CONSTRUCTION
ATTN: GREG HAMILTON
1 APAC INDUSTRIAL WAY
AUGUSTA, GA 30907
BEAMS CONTRACTING
ATTN: BUDDY ROWLAND
15030 ATOMIC ROAD
BEECH ISLAND SC 29842
MASSANA CONSTRUCTION
115 HOWELL ROAD
TYRONE, GA 30290
ENGINEERED RESTORATIONS INC.
ATTN: AUSTIN MCQUEEN
225 BUFORD DRIVE
LAWRENCEVILLE, GA 30046
DABBS-WILLIAMS
319 S. WALNUT STREET
STATESBORO, GA 30458
GEARIG
ATTN: LING FAN
631 PONDER PLACE DR., SUITE 603
EVANS, GA 30809
SCOTT BRIDGE COMPANY
ATTN: BEN MILLER/STEPHEN
SUMMERS
2641 INTERSTATE DRIVE
OPELIKA, AL 36804
JHC CORPORATION
ATTN: CAMERON COOK
1029 N PEACHTREE PKWY # 359,
PEACHTREE CITY, GA 30269
LARRY PITTMAN & ASSOC.
ATTN: TIMMY PITTMAN
1249 GORDON PARK ROAD
AUGUSTA, GA 30901
ABIE LADSON
DIRECTOR ENGINEERING
ENGINEERING ADM.
HAMEED MALIK
ASST. DIRECTOR ENGINEERING
ENGINEERING ADM.
Yvonne Gentry
Compliance Department-LSBOP
Bid Item 15-211A
Various Bridges Over Augusta Canal
and Rocky Creek Repairs,
Restoration & Maintenance
For Engineering Department
Mailed: Tue. Oct 6, 2015
Bid Item 15-211A
Various Bridges Over Augusta Canal
and Rocky Creek Repairs, Restoration
& Maintenance
For Engineering Department
Bid Due: Tue., 10/28/15 @ 3:00 p.m.
RRB TRUCKING LLC
C/O RUBY JENKINS-BASEY
4054 OLD WAYNESBORO RD.
AUGUSTA, GA 30906
RICHMOND CONCRETE LLC
C/O TARA LEAPHART
920 MOLLY POND ROAD
AUGUSTA, GA 30901
ENVIROTEK SODA BLASTING
C/O JAMES TRAVIS ANSLEY
514 NATIONAL AVENUE
AUGUSTA, GA 30901
SOUTHERN CONCRETE FINISHING
C/O CHRIS TOMAS
3109 CAWLEY COURT
AUGUSTA, GA 30909
BLADE TRUCKING
C/O BRENDA SHEDRICK
3893 GRAPE AVENUE
AUGUSTA, GA 30909
ELITE CONCRETE & STONE
CONCEPTS
C/O JARED REAGAN
2708 YORK COURT
AUGUSTA, GA 30909
DJ CONSTRUCTION
C/O DWIGHT JOHNSON
611 SEA ISLE DRIVE
AUGUSTA, GA 30901
KENDRICK’S CLEARING & HAULING
C/O CEDRICK KENDRICK
1247 NEW SAVANNAH ROAD
AUGUSTA, GA 30901
GEORGIA-CAROLINA PAVING
COMPANY
C/O WILLIE T. WOODEN
3020 MILLEDGEVILLE RD.
AUGUSTA, GA 30904
Engineering Services Committee Meeting
11/24/2015 1:10 PM
11th Street Bridge Rehabilitation over Augusta Canal-TIA – Contract Award- 15-211A
Department:Abie L. Ladson, Director
Caption:Approve award of Construction Contract to JHC Corporation in
the amount of $871,733.20 for Transportation Investment Act
(TIA) Project, 11th Street Bridge Rehabilitation over Augusta
Canal as requested by AED. Award is contingent upon receipt of
signed contracts and proper bonds. (Bid 15-211A)
Background:11th Street Bridge Rehabilitation over Augusta Canal Project is
one (1) of fifty (50) City of Augusta, Georgia TIA (aka
TSPLOST) projects. This is a brick arch bridge. This project
consists of arch repair, reconstructing bridge barrier walls and
sidewalks, milling and resurfacing roadway from Walton Way to
Telfair Street.
Analysis:Bids were received on October 28, 2015 with JHC Corporation
being the low bidder. The bid results are as follow:
CONTRACTORS BID 1. JHC Corporation $871,733.20 2. ER
Snell Construction $1,411,798.95 It is the recommendation of the
Engineering Department to award this project to JHC Corporation
Financial Impact:Funds are available in Project TIA funds and Engineering
SPLOST VI (General Bridge Maintenance and Rehab account)
with Commission approval
Alternatives:1). Approve award of Construction Contract to JHC Corporation
in the amount of $871,733.20 for Transportation Investment Act
(TIA) Project, 11th Street Bridge Rehabilitation over Augusta
Canal as requested by AED. Award is contingent upon receipt of
signed contracts and proper bonds. 2). Do not approve and find
alternative to complete the project and meet TIA project
completion schedule.
Recommendation:Approve Alternative Number One.
Funds are Available
Project TIA Funds ($469,154) 371-041110-T13041224-and
in the Following
Accounts:
SPLOST VI (General Bridge Rehab and Maintenance) ($402,580)
328-041110-211828012
REVIEWED AND APPROVED BY:
Finance.
Procurement.
Law.
Administrator.
Clerk of Commission
Augusta-Richmond County, Georgia
BE IT ORDAINED by the Commission-Council of Augusta-Richmond County,
Georgia that the following Capital Project Budget is hereby amended:
Section 1: The project change is authorized to CPB# 371-041110-T13041221 for the 15th St. Bridge
over the Augusta Canal to award the Construction Contract to JHC Corporation in the
amount of $1,704,495.90 to be funded thru TIA Construction and SPLOST VI Bridges.
Section 2: The following revenues are anticipated to be available to the Consolidated
Government to complete the project.
Special 1% Sales Tax, Phase VI 207,540$
Special 1% Sales Tax, Phase VI 159,560$
TIA CONSTRUCTION 1,205,177$
SPLOST VI 498,869$
2,071,146$
Section 3: Copies of this Capital Project Budget shall be made available to the
Comptroller for direction in carrying out this project.
Adopted this ____________________ day of ______________________.
Approved
_________________________________________________
Original-Commission Council Office
Copy-Engineering Department
Copy-Finance Department
Copy-Procurement Department
Please do not process this document. Once approved by the Commission the original will be sent to the Clerk of Commission
for execution. For information reference this request, contact Engineering at ext 5070. Thanks
Honorable Hardie Davis, Jr., Mayor
CAPITAL PROJECT BUDGET
BRIDGE REHABILATION & REPAIRS
Bid Item 15-211A
CPB#371-041110-T13041221
15th St Bridge over the Augusta Canal
Change Number Two
11.10.2015
Augusta-Richmond County, Georgia
CAPITAL PROJECT BUDGET
BRIDGE REHABILATION & REPAIRS
Bid Item 15-211A
CPB#371-041110-T13041221
15th St Bridge over the Augusta Canal
CPB AMOUNT CPB NEW
SOURCE OF FUNDS CPB ADDITION CPB
SPECIAL 1% SALES TAX, PHASE VI
328-041110-6011110-211828012 ($207,540)($207,540)
SPECIAL 1% SALES TAX, PHASE VI
328-041110-6011110-211828012 ($159,560)($159,560)
TIA CONSTRUCTION ($1,205,177) ($1,205,177)
SPLOST VI BRIDGES ($498,869) ($498,869)
TOTAL SOURCES: ($367,100) ($1,704,046) ($2,071,146)
USE OF FUNDS
ENGINEERING
328-041110-5212115-211828012 $367,100 $367,100
TIA CONSTRUCTION
328-041110-5414210-T13041221 $1,704,046 $1,704,046
TOTAL USES: $367,100 $1,704,046 $2,071,146
11.10.2015
Invitation to Re-Bid
Sealed re-bids will be received at this office on Wednesday, October 28, 2015 @ 3:00 p.m. for furnishing:
Re-Bid Item #15-211A Various Bridges Over Augusta Canal and Rocky Creek Repairs, Restoration &
Maintenance for Engineering Department
Re-Bids will be received by Augusta, GA Commission hereinafter referred to as the OWNER at the offices of:
Geri A. Sams
Procurement Department
535 Telfair Street - Room 605
Augusta, Georgia 30901
706-821-2422
Re-Bid documents may be examined at the office of the Augusta, GA Procurement Department, 535 Telfair Street
– Room 605, Augusta, GA 30901. Plans and specifications for the project shall be obtained by all prime,
subcontractors and suppliers exclusively from Augusta Blue Print. The fees for the plans and
specifications which are non-refundable is $150.00.
It is the wish of the Owner that all businesses are given the opportunity to submit on this project. To facilitate this
policy the Owner is providing the opportunity to view plans online (www.augustablue.com) at no charge through
Augusta Blue Print (706 722-6488) beginning Tuesday. October 6, 2015. Bidders are cautioned that submitting a
package without Procurement of a complete set are likely to overlook issues of construction phasing, delivery of
goods or services, or coordination with other work that is material to the successful completion of the project.
Bidders are cautioned that acquisition of documents through any other source is not advisable. Acquisition of
documents from unauthorized sources places the bidder at the risk of receiving incomplete or inaccurate
information upon which to base his qualifications.
All questions must be submitted in writing by fax to 706-821-2811 or by email to
procbidandcontract@augustaga.gov to the office of the Procurement Department by Tuesday, October 13,
2015 @ 5:00 p.m. No bid will be accepted by fax, all must be received by mail or hand delivered.
No Re-Bid may be withdrawn for a period of 60 days after time has been called on the date of opening. A 5% Bid
bond is required to be submitted along with the bidders’ qualifications; a 100% performance bond
and a 100% payment bond will be required for award.
Invitation for bids and specifications. An invitation for bids shall be issued by the Procurement Office and shall
include specifications prepared in accordance with Article 4 (Product Specifications), and all contractual terms and
conditions, applicable to the procurement. All specific requirements contained in the invitation to bid
including, but not limited to, the number of copies needed, the timing of the submission, the required
financial data, and any other requirements designated by the Procurement Department are considered
material conditions of the bid which are not waiveable or modifiable by the Procurement Director. All
requests to waive or modify any such material condition shall be submitted through the Procurement Director to
the appropriate committee of the Augusta, Georgia Commission for approval by the Augusta, Georgia
Commission. Please mark BID number on the outside of the envelope.
Bidders are cautioned that acquisition of BID documents through any source other than the office of the
Procurement Department is not advisable. Acquisition of BID documents from unauthorized sources places the
bidder at the risk of receiving incomplete or inaccurate information upon which to base his qualifications.
GERI A. SAMS, Procurement Director
Revised: 1/12/2015
VENDORS
JHC Corp
1029 N. Peachtree Pkwy
Peachtree City, GA
30269
E R Snell
5102 Pierce Court
Evans, GA 30809
Massana Construction
115 Howell Road
Tyrone, GA 30290
E & D Contracting
Service Inc.,
2001 Mills B. Lane Blvd
Savannah, GA 31405
Attachment "B"YES YES YES YES
E-Verify #413897 22114 139279 444759
Addendum #1 YES YES YES YES
SAVE Form YES YES YES YES
Bid Bond YES YES YES YES
BASE BID TOTAL/
11th Street Bridge $871,733.20 $1,411,798.95
BASE BID TOTAL/
15th Street over Augusta
Canal
$1,704,045.90 $2,462,941.09
BASE BID TOTAL/
CR2720 Broad St over
Augusta Canal
$1,124,388.80 $1,658,517.00
BASE BID TOTAL/
Milledgeville Rd at Rocky
Creek
$470,995.00 $721,897.00
Bid Opening
Bid Item #15-211A
Various Bridges over Augusta Canal & Rocky Creek Repairs, Restoration & Maintenance
for Augusta, Georgia - Engineering Department
Bid Due: Wednesday, October 28, 2015 @ 3:00 p.m.
Total Number Specifications Mailed Out: 24
Mandatory Pre-Bid/Telephone Conference: Not Applicable
Total packages submitted: 4
Total Noncompliant: 0
Non-responsive Non-responsive
Page 1 of 1
ATTN: Q. WILLIAM HAMMACK
C. W. MATTHEWS CONTRACTING
P. O. DRAWER 970
MARIETTA, GA 30061-0970
ATTN: MATTHEW WALSH
ARCHER WESTERN CONTRACTORS
2410 PACES FERRY RD SE, STE 600
ATLANTA, GA 30339-1821
ATTN: ROBIN J. SNELL
E. R. SNELL CONTRACTOR
5102 PIERCE COURT
EVANS, GA 30809
ATTN: LOUIE A. PITTMAN, III
PITTMAN CONSTRUCTION CO
P. O. BOX 155
CONYERS, GA 30012-0155
E & D CONTRACTING SERVICES
2001 MILLS B. LANE BLVD.
SAVANNAH, GA 31405
BLAIR CONSTRUCTION
ATTN PATRICK DILLARD
PO BOX 770
EVANS, GA 30809
REEVES CONSTRUCTION
ATTN: GREG HAMILTON
1 APAC INDUSTRIAL WAY
AUGUSTA, GA 30907
BEAMS CONTRACTING
ATTN: BUDDY ROWLAND
15030 ATOMIC ROAD
BEECH ISLAND SC 29842
MASSANA CONSTRUCTION
115 HOWELL ROAD
TYRONE, GA 30290
ENGINEERED RESTORATIONS INC.
ATTN: AUSTIN MCQUEEN
225 BUFORD DRIVE
LAWRENCEVILLE, GA 30046
DABBS-WILLIAMS
319 S. WALNUT STREET
STATESBORO, GA 30458
GEARIG
ATTN: LING FAN
631 PONDER PLACE DR., SUITE 603
EVANS, GA 30809
SCOTT BRIDGE COMPANY
ATTN: BEN MILLER/STEPHEN
SUMMERS
2641 INTERSTATE DRIVE
OPELIKA, AL 36804
JHC CORPORATION
ATTN: CAMERON COOK
1029 N PEACHTREE PKWY # 359,
PEACHTREE CITY, GA 30269
LARRY PITTMAN & ASSOC.
ATTN: TIMMY PITTMAN
1249 GORDON PARK ROAD
AUGUSTA, GA 30901
ABIE LADSON
DIRECTOR ENGINEERING
ENGINEERING ADM.
HAMEED MALIK
ASST. DIRECTOR ENGINEERING
ENGINEERING ADM.
Yvonne Gentry
Compliance Department-LSBOP
Bid Item 15-211A
Various Bridges Over Augusta Canal
and Rocky Creek Repairs,
Restoration & Maintenance
For Engineering Department
Mailed: Tue. Oct 6, 2015
Bid Item 15-211A
Various Bridges Over Augusta Canal
and Rocky Creek Repairs, Restoration
& Maintenance
For Engineering Department
Bid Due: Tue., 10/28/15 @ 3:00 p.m.
RRB TRUCKING LLC
C/O RUBY JENKINS-BASEY
4054 OLD WAYNESBORO RD.
AUGUSTA, GA 30906
RICHMOND CONCRETE LLC
C/O TARA LEAPHART
920 MOLLY POND ROAD
AUGUSTA, GA 30901
ENVIROTEK SODA BLASTING
C/O JAMES TRAVIS ANSLEY
514 NATIONAL AVENUE
AUGUSTA, GA 30901
SOUTHERN CONCRETE FINISHING
C/O CHRIS TOMAS
3109 CAWLEY COURT
AUGUSTA, GA 30909
BLADE TRUCKING
C/O BRENDA SHEDRICK
3893 GRAPE AVENUE
AUGUSTA, GA 30909
ELITE CONCRETE & STONE
CONCEPTS
C/O JARED REAGAN
2708 YORK COURT
AUGUSTA, GA 30909
DJ CONSTRUCTION
C/O DWIGHT JOHNSON
611 SEA ISLE DRIVE
AUGUSTA, GA 30901
KENDRICK’S CLEARING & HAULING
C/O CEDRICK KENDRICK
1247 NEW SAVANNAH ROAD
AUGUSTA, GA 30901
GEORGIA-CAROLINA PAVING
COMPANY
C/O WILLIE T. WOODEN
3020 MILLEDGEVILLE RD.
AUGUSTA, GA 30904
Engineering Services Committee Meeting
11/24/2015 1:10 PM
15th Street Bridge Rehabilitation over Augusta Canal- TIA- Contract Award – 15-211A
Department:Abie L. Ladson, Director
Caption:Approve award of Construction Contract to JHC Corporation in
the amount of $1,704,045.90 for Transportation Investment Act
(TIA) Project, 15th Street Bridge Rehabilitation over Augusta
Canal as requested by AED. Award is contingent upon receipt of
signed contracts and proper bonds. (Bid 15-211A)
Background:15th Street Bridge Rehabilitation over Augusta Canal Project is
one (1) of fifty (50) City of Augusta, Georgia TIA (aka
TSPLOST) projects. This is a concrete arch bridge. This project
consists of deck replacement, repairing/restoring bridge barrier
walls, sidewalks, lighting and milling and resurfacing roadway
bridge approaches.
Analysis:Bids were received on October 28, 2015 with JHC Corporation
being the low bidder. The bid results are as follow:
CONTRACTORS BID 1. JHC Corporation $1,704,045.90 2. ER
Snell Construction $2,462,941.09 It is the recommendation of the
Engineering Department to award this project to JHC Corporation.
Financial Impact:Funds are available in Project TIA funds and Engineering
SPLOST VI (General Bridge Rehab and Maintenance account)
with Commission approval.
Alternatives:1). Approve award of Construction Contract to JHC Corporation
in the amount of $1,704,045.90 for Transportation Investment Act
(TIA) Project, 15th Street Bridge Rehabilitation over Augusta
Canal as requested by AED. Award is contingent upon receipt of
signed contracts and proper bonds. 2). Do not approve and find
alternative to complete the project and meet TIA project
completion schedule
Recommendation:Approve Alternative Number One.
Funds are Available
Project TIA Funds ($1,205,177) 371-041110- T13041221 and
in the Following
Accounts:
SPLOST VI (General Bridge Rehab and Maintenance) ($498,869)
328-041110-211828012
REVIEWED AND APPROVED BY:
Finance.
Procurement.
Law.
Administrator.
Clerk of Commission
Engineering Services Committee Meeting
11/24/2015 1:10 PM
2014 CIP Bond Project 15th Street and Wrightsboro Road Sanitary Sewer Improvements
Department:Utilities
Caption:Consider Professional Services Change Order in the amount of
$122,000.00 for a route realignment and re-design of the 36”
sewer main to WK Dickson.
Background:On November 18, 2014, the Augusta-Richmond County
Commission approved the proposed assignments of several 2014
CIP Bond Projects to numerous engineering firms. WK Dickson
was approved by the Commission on April 21, 2015 for
Professional Services in the amount of $203,000.00 for the design
and construction services for the 2014 CIP Bond Project 15th
Street and Wrightsboro Road Sanitary Improvements. The project
will improve the sanitary sewer system within the project area.
Analysis:Due to the GRU housing project and potential constructability
issues, a critical time constraint was created by their contractor
and schedule and if it was not met then this could place the City of
Augusta at financial risk. It was decided to abandon the original
alignment and re-route the 36” sewer line. This created a need for
a re-design of the project and a change order for Professional
Services in the amount of $122,000.00. Augusta Utilities
negotiated the attached change order with W.K. Dickson based on
the level of effort required.
Financial Impact:Change order will add $122,000.00 to the contract and the updated
contract value will be $325,000.00.
Alternatives:No alternatives are recommended.
Recommendation:Recommend approving the change order to the contract with WK
Dickson in the amount of $122,000.00
Funds are Available
in the Following
Accounts:
Funds are available in the following accounts: 514043420-
5212115/81500040-5212115
REVIEWED AND APPROVED BY:
Finance.
Procurement.
Law.
Administrator.
Clerk of Commission
Augusta-Richmond County, Georgia
BE IT ORDAINED by the Commission-Council of Augusta-Richmond County,
Georgia that the following Capital Project Budget is hereby amended:
Section 1: The project change is authorized to CPB#371-041110-T13041224 Broad Street
Bridge Rehabilitation over Augusta Canal to JHC Corporation in the total amount of
$1,124,388.80 to be funded from TIA Project and SPLOST VI Bridge accounts.
Section 2: The following revenues are anticipated to be available to the Consolidated
Government to complete the project.
Special 1% Sales Tax, Phase VI 160,000$
TIA Funds 122,966$
TIA Discretionary 15,496$
TIA Construction 1,090,334$
SPLOST VI Bridge 34,055$
1,422,851$
Section 3: Copies of this Capital Project Budget shall be made available to the
Comptroller for direction in carrying out this project.
Adopted this ____________________ day of ______________________.
Approved
_________________________________________________
Original-Commission Council Office
Copy-Engineering Department
Copy-Finance Department
Copy-Procurement Department
Honorable Hardie Davis, Jr., Mayor
CAPITAL PROJECT BUDGET
BROAD STREET OVER THE AUGUSTA CANAL
Bid Item 15-211A
CPB#371-041110-T13041111
Please do not process this document. Once approved by the Commission the original will be sent to the Clerk of Commission for execution. For information reference this request, contact Engineering at ext 5070. Thanks
11.10.2015
Augusta-Richmond County, Georgia
CAPITAL PROJECT BUDGET
BROAD STREET OVER THE AUGUSTA CANAL
Bid Item 15-211A
CPB#371-041110-T13041111
CPB AMOUNT CPB NEW
SOURCE OF FUNDS CPB ADDITION CPB
SPECIAL 1% SALES TAX, PHASE VI
328-041110-6011110-211828012 ($160,000)($160,000)
TIA Funds
371-041110-T13041108 & T13041111 ($122,966)($122,966)
TIA Discretionary Funds ($15,496)($15,496)
TIA Construction ($1,090,334) ($1,090,334)
SPLOST VI Bridges ($34,055) ($34,055)
TOTAL SOURCES: ($298,462) ($1,124,389) ($1,422,851)
USE OF FUNDS
ENGINEERING
328-041110-5212115-211828012 $160,000 $160,000
371-041110-5212115-T13041108/T13041111 $138,462 $138,462
TIA CONSTRUCTION
371-041110-T13041111 $1,124,389 $1,124,389
TOTAL USES: $298,462 $1,124,389 $1,422,851
11.10.2015
Invitation to Re-Bid
Sealed re-bids will be received at this office on Wednesday, October 28, 2015 @ 3:00 p.m. for furnishing:
Re-Bid Item #15-211A Various Bridges Over Augusta Canal and Rocky Creek Repairs, Restoration &
Maintenance for Engineering Department
Re-Bids will be received by Augusta, GA Commission hereinafter referred to as the OWNER at the offices of:
Geri A. Sams
Procurement Department
535 Telfair Street - Room 605
Augusta, Georgia 30901
706-821-2422
Re-Bid documents may be examined at the office of the Augusta, GA Procurement Department, 535 Telfair Street
– Room 605, Augusta, GA 30901. Plans and specifications for the project shall be obtained by all prime,
subcontractors and suppliers exclusively from Augusta Blue Print. The fees for the plans and
specifications which are non-refundable is $150.00.
It is the wish of the Owner that all businesses are given the opportunity to submit on this project. To facilitate this
policy the Owner is providing the opportunity to view plans online (www.augustablue.com) at no charge through
Augusta Blue Print (706 722-6488) beginning Tuesday. October 6, 2015. Bidders are cautioned that submitting a
package without Procurement of a complete set are likely to overlook issues of construction phasing, delivery of
goods or services, or coordination with other work that is material to the successful completion of the project.
Bidders are cautioned that acquisition of documents through any other source is not advisable. Acquisition of
documents from unauthorized sources places the bidder at the risk of receiving incomplete or inaccurate
information upon which to base his qualifications.
All questions must be submitted in writing by fax to 706-821-2811 or by email to
procbidandcontract@augustaga.gov to the office of the Procurement Department by Tuesday, October 13,
2015 @ 5:00 p.m. No bid will be accepted by fax, all must be received by mail or hand delivered.
No Re-Bid may be withdrawn for a period of 60 days after time has been called on the date of opening. A 5% Bid
bond is required to be submitted along with the bidders’ qualifications; a 100% performance bond
and a 100% payment bond will be required for award.
Invitation for bids and specifications. An invitation for bids shall be issued by the Procurement Office and shall
include specifications prepared in accordance with Article 4 (Product Specifications), and all contractual terms and
conditions, applicable to the procurement. All specific requirements contained in the invitation to bid
including, but not limited to, the number of copies needed, the timing of the submission, the required
financial data, and any other requirements designated by the Procurement Department are considered
material conditions of the bid which are not waiveable or modifiable by the Procurement Director. All
requests to waive or modify any such material condition shall be submitted through the Procurement Director to
the appropriate committee of the Augusta, Georgia Commission for approval by the Augusta, Georgia
Commission. Please mark BID number on the outside of the envelope.
Bidders are cautioned that acquisition of BID documents through any source other than the office of the
Procurement Department is not advisable. Acquisition of BID documents from unauthorized sources places the
bidder at the risk of receiving incomplete or inaccurate information upon which to base his qualifications.
GERI A. SAMS, Procurement Director
Revised: 1/12/2015
VENDORS
JHC Corp
1029 N. Peachtree Pkwy
Peachtree City, GA
30269
E R Snell
5102 Pierce Court
Evans, GA 30809
Massana Construction
115 Howell Road
Tyrone, GA 30290
E & D Contracting
Service Inc.,
2001 Mills B. Lane Blvd
Savannah, GA 31405
Attachment "B"YES YES YES YES
E-Verify #413897 22114 139279 444759
Addendum #1 YES YES YES YES
SAVE Form YES YES YES YES
Bid Bond YES YES YES YES
BASE BID TOTAL/
11th Street Bridge $871,733.20 $1,411,798.95
BASE BID TOTAL/
15th Street over Augusta
Canal
$1,704,045.90 $2,462,941.09
BASE BID TOTAL/
CR2720 Broad St over
Augusta Canal
$1,124,388.80 $1,658,517.00
BASE BID TOTAL/
Milledgeville Rd at Rocky
Creek
$470,995.00 $721,897.00
Bid Opening
Bid Item #15-211A
Various Bridges over Augusta Canal & Rocky Creek Repairs, Restoration & Maintenance
for Augusta, Georgia - Engineering Department
Bid Due: Wednesday, October 28, 2015 @ 3:00 p.m.
Total Number Specifications Mailed Out: 24
Mandatory Pre-Bid/Telephone Conference: Not Applicable
Total packages submitted: 4
Total Noncompliant: 0
Non-responsive Non-responsive
Page 1 of 1
ATTN: Q. WILLIAM HAMMACK
C. W. MATTHEWS CONTRACTING
P. O. DRAWER 970
MARIETTA, GA 30061-0970
ATTN: MATTHEW WALSH
ARCHER WESTERN CONTRACTORS
2410 PACES FERRY RD SE, STE 600
ATLANTA, GA 30339-1821
ATTN: ROBIN J. SNELL
E. R. SNELL CONTRACTOR
5102 PIERCE COURT
EVANS, GA 30809
ATTN: LOUIE A. PITTMAN, III
PITTMAN CONSTRUCTION CO
P. O. BOX 155
CONYERS, GA 30012-0155
E & D CONTRACTING SERVICES
2001 MILLS B. LANE BLVD.
SAVANNAH, GA 31405
BLAIR CONSTRUCTION
ATTN PATRICK DILLARD
PO BOX 770
EVANS, GA 30809
REEVES CONSTRUCTION
ATTN: GREG HAMILTON
1 APAC INDUSTRIAL WAY
AUGUSTA, GA 30907
BEAMS CONTRACTING
ATTN: BUDDY ROWLAND
15030 ATOMIC ROAD
BEECH ISLAND SC 29842
MASSANA CONSTRUCTION
115 HOWELL ROAD
TYRONE, GA 30290
ENGINEERED RESTORATIONS INC.
ATTN: AUSTIN MCQUEEN
225 BUFORD DRIVE
LAWRENCEVILLE, GA 30046
DABBS-WILLIAMS
319 S. WALNUT STREET
STATESBORO, GA 30458
GEARIG
ATTN: LING FAN
631 PONDER PLACE DR., SUITE 603
EVANS, GA 30809
SCOTT BRIDGE COMPANY
ATTN: BEN MILLER/STEPHEN
SUMMERS
2641 INTERSTATE DRIVE
OPELIKA, AL 36804
JHC CORPORATION
ATTN: CAMERON COOK
1029 N PEACHTREE PKWY # 359,
PEACHTREE CITY, GA 30269
LARRY PITTMAN & ASSOC.
ATTN: TIMMY PITTMAN
1249 GORDON PARK ROAD
AUGUSTA, GA 30901
ABIE LADSON
DIRECTOR ENGINEERING
ENGINEERING ADM.
HAMEED MALIK
ASST. DIRECTOR ENGINEERING
ENGINEERING ADM.
Yvonne Gentry
Compliance Department-LSBOP
Bid Item 15-211A
Various Bridges Over Augusta Canal
and Rocky Creek Repairs,
Restoration & Maintenance
For Engineering Department
Mailed: Tue. Oct 6, 2015
Bid Item 15-211A
Various Bridges Over Augusta Canal
and Rocky Creek Repairs, Restoration
& Maintenance
For Engineering Department
Bid Due: Tue., 10/28/15 @ 3:00 p.m.
RRB TRUCKING LLC
C/O RUBY JENKINS-BASEY
4054 OLD WAYNESBORO RD.
AUGUSTA, GA 30906
RICHMOND CONCRETE LLC
C/O TARA LEAPHART
920 MOLLY POND ROAD
AUGUSTA, GA 30901
ENVIROTEK SODA BLASTING
C/O JAMES TRAVIS ANSLEY
514 NATIONAL AVENUE
AUGUSTA, GA 30901
SOUTHERN CONCRETE FINISHING
C/O CHRIS TOMAS
3109 CAWLEY COURT
AUGUSTA, GA 30909
BLADE TRUCKING
C/O BRENDA SHEDRICK
3893 GRAPE AVENUE
AUGUSTA, GA 30909
ELITE CONCRETE & STONE
CONCEPTS
C/O JARED REAGAN
2708 YORK COURT
AUGUSTA, GA 30909
DJ CONSTRUCTION
C/O DWIGHT JOHNSON
611 SEA ISLE DRIVE
AUGUSTA, GA 30901
KENDRICK’S CLEARING & HAULING
C/O CEDRICK KENDRICK
1247 NEW SAVANNAH ROAD
AUGUSTA, GA 30901
GEORGIA-CAROLINA PAVING
COMPANY
C/O WILLIE T. WOODEN
3020 MILLEDGEVILLE RD.
AUGUSTA, GA 30904
Engineering Services Committee Meeting
11/24/2015 1:10 PM
Broad Street over the Augusta Canal (Bridge Repair & Restoration)-TIA-Contract Award-15-211A
Department:Abie L. Ladson, Director
Caption:Approve award of Construction Contract to JHC Corporation in
the amount of $1,124,388.80 for Transportation Investment Act
(TIA) Project, Broad Street over the Augusta Canal (Bridge
Repair & Restoration) as requested by AED. Award is contingent
upon receipt of signed contracts and proper bonds. (Bid 15-
211A)
Background:Broad Street over the Augusta Canal (Bridge Repair &
Restoration) Project is one (1) of fifty (50) City of Augusta,
Georgia TIA (aka TSPLOST) projects. This project consists of
enhancing structural integrity of the structure by encasing the
bridge support columns in concrete, repairing/restoring bridge
deck, repairing of spalls, severe cracking, and expansion joints,
asphalt overlay from bridge and approaches, painting existing
structural steel, and cleaning the structure.
Analysis:Bids were received on October 28, 2015 with JHC Corporation
being the low bidder. The bid results are as follow:
CONTRACTORS BID 1. JHC Corporation $1,124,388.80 2. ER
Snell Construction $1,658,517.00 It is the recommendation of the
Engineering Department to award this project to JHC Corporation.
Financial Impact:Funds are available in Project TIA funds and Engineering
SPLOST VI (General Bridge Rehab and Maintenance account)
with Commission approval.
Alternatives:1). Approve award of Construction Contract to JHC Corporation
in the amount of $1,124,388.80 for Transportation Investment Act
(TIA) Project, Broad Street over the Augusta Canal (Bridge
Repair & Restoration) as requested by AED. Award is contingent
upon receipt of signed contracts and proper bonds. 2). Do not
approve and find alternative to complete the project and meet TIA
project completion schedule
Recommendation:Approve Alternative Number One
Funds are Available
in the Following
Accounts:
Project TIA Funds ($1,090,334) 371-041110-T13041111 &
SPLOST VI (General Bridge Rehab and Maintenance) ($34,055)
328-041110-211828012
REVIEWED AND APPROVED BY:
Finance.
Procurement.
Law.
Administrator.
Clerk of Commission
1
SOFTWARE IMPLEMETATIO SERVICES AGREEMET
THIS AGREEMENT (hereinafter the "Agreement") is made this ______ day of ______________, 2015, (the "Effective
Date") by and between Augusta, GA, a political subdivision of the State of Georgia, with its place of business at 535 Telfair
Street, Augusta, GA U.S.A., 30901, (hereinafter the "City"), and Woolpert, Inc. with its principal place of business at 375
Northridge Road, Suite 100, Atlanta, GA 30350 (hereinafter the "Vendor"). The City and the Vendor are sometimes
hereinafter individually referred to as "Party" and hereinafter collectively referred to as the "Parties."
RECITALS
A. The Vendor desires to perform and assume responsibility and obligation for the provision of certain professional
services, as hereinafter described, on the terms and conditions set forth herein. Vendor represents that it is
experienced in providing business process automation and implementation services to public clients, can legally do
business in the State of Georgia, and is familiar with the scope of work of the City.
B. The City desires to engage Vendor to render such services, as hereinafter described, for the Work Order and Asset
Management Software Implementation Project (the “Project”) on the terms and conditions set forth herein.
NOW, THEREFORE, in consideration of the mutual covenants and conditions contained herein, the City and the
Vendor agree as follows:
EXHIBITS
The following exhibits are attached to this agreement and are hereby incorporate by reference.
Exhibit A: Statement of Work for Cityworks Enterprise Asset Management System Implementation
Exhibit B: Software License and Maintenance Agreement
Exhibit C: Vendor Access Policy
Exhibit D: Performance Bond
Exhibit E: Statement of Work for Incorporation of Stormwater Data into Augusta GIS
OPERATIVE PROVISIOS
SECTIO I – EGAGEMET AD SERVICES OF THE VEDOR
1. Engagement of Vendor. The City hereby engages the Vendor, and the Vendor promises and agrees to furnish to the
City, subject to the terms and conditions set forth in this Agreement, all labor, materials, tools, equipment, services,
and incidental and customary work necessary to fully and adequately supply the professional services necessary for
the Project (the "Services"). The Services are more particularly described in Exhibit A attached hereto and
incorporated herein by reference. The Vendor agrees to perform the Services in accordance with the terms and
conditions of this Agreement, the exhibits attached hereto and incorporated herein by reference, and all applicable
local, state and federal laws, rules and regulations in effect at the time the Services are provided. As provided in
Exhibit A, the Services shall also include the delivery of specific Vendor proprietary software and assistance by the
Vendor with procuring certain third party software on behalf of the City. With respect to Vendor’s proprietary
software, the license agreement shall be as provided in Exhibit B. With respect to third party software, the City shall
enter into the software license directly with the third party software developer and the City shall reimburse the
Vendor for any license fees advanced by the Vendor for the third party software. Any and all warranties or matters
of performance with respect to third party software shall be between the City and the third party software developer
and the City shall look solely to the third party software developer for all matters pertaining to the third party
software. The third party software licenses may be included in Exhibit B for reference purposes. The Services
include all activities necessary to successfully implement the Statements of Work (hereinafter “SOW”) as supplied
by the Vendor and attached as Exhibit A and E. . Additionally, future Statements of Work as prepared by the
Vendor may be attached to and shall be bound by this agreement provided that they include no provisions which
shall render sections of this agreement null and void and that they abide by all regulations for Procurement and that
2
they receive approval by the Augusta Commission.
2. Performance of the Vendor; Standard of Care. The Vendor covenants with the City to perform all Services under
this Agreement in accordance with the professional standard of skill, quality and care. Vendor represents and
maintains that it is skilled in the professional calling necessary to perform the Services, and that it shall employ
customary proven and tested methods known for successfully implementing the services required to satisfy this
contract. Vendor shall also cooperate with the City and any other consultants or contractors engaged by or on behalf
of the City in performance of the Project. The Vendor covenants to use its commercially reasonable efforts to
perform its duties and obligations under this Agreement in a diligent manner, consistent with the professional
standard of care set forth in this Agreement.
SECTIO II – RESPOSIBILITIES OF THE VEDOR
1. The Vendor's Responsibilities for Costs and Expenses. Except as otherwise expressly stated herein, the Vendor
shall be solely responsible for all costs and expenses incurred relative to the Vendor, personnel of the Vendor and
sub-contractors of the Vendor in connection with the performance of the Services, including, without limitation,
payment of salaries, fringe benefits contributions, bonding fees, payroll taxes, withholding taxes and other taxes or
levies, office overhead expense, travel expenses, telephone and other telecommunication expenses, and document
reproduction expenses.
2. Independent Contractor. The Services shall be performed by Vendor or under its supervision. Vendor shall
determine the means, methods and details of performing the Services subject to the requirements of this Agreement.
The Vendor represents that it possesses the professional and technical personnel required to perform the Services.
The City retains Vendor on an independent contractor basis and not as an employee of the City. Vendor retains the
right to perform similar or different services for others during the term of this Agreement. The personnel
performing the Services on behalf of the Vendor shall at all times be under the Vendor's exclusive direction and
control. The Vendor shall pay all expenses, including, without limitation, all wages, salaries, fringe benefit
contributions, payroll taxes, withholding taxes, other taxes or levies and all other amounts due such personnel for the
Services or due others as a result of the performance by such personnel of the Services. Vendor shall be responsible
for all reports and obligations respecting such additional personnel, including, but not limited to, all reports for
social security taxes, income tax withholding, unemployment insurance, disability insurance, and workers'
compensation insurance.
3. Vendor’s Project Manager. The Vendor shall designate and assign a project manager ("Project Manager"), who
shall coordinate all phases of the Services and act as the Vendor’s representative for performance of this Agreement.
The Project Manager shall have full authority to represent and act on behalf of the Vendor for all purposes under this
Agreement, and shall be available to the City at all reasonable times. The Project Manager shall supervise and direct
the Services, using professional skill and attention, and shall be responsible for all means, methods, techniques,
sequences and procedures employed by Vendor’s personnel, as well as the satisfactory coordination of all portions
of the Services under this Agreement. The Vendor designates Steve Schwabe to be its Project Manager, but reserves
the right to appoint another person as Project Manager upon written notice to the City, or to appoint no project
manager if none is needed by mutual agreement with the City.
4. Key Personnel. Vendor has represented to City that certain key personnel will perform and coordinate the Services
under this Agreement. Should one or more of such personnel become unavailable, Vendor may substitute other
personnel of at least equal competence upon written approval of City. As discussed below, any personnel who fail
or refuse to perform the Services in a manner acceptable to the City, or who are determined by the City to be
uncooperative, incompetent, a threat to the adequate or timely completion of the Project or a threat to the safety of
persons or property, shall be promptly removed from the Project by the Vendor at the request of the City.
5. Personnel; Licenses. The Vendor represents and warrants that it and all personnel engaged in performing Services
are and shall be fully qualified, authorized and permitted under state and local law to perform such Services. The
Vendor shall be responsible to City to correct any negligent errors or omissions in the execution of the Services
under this Agreement. The Vendor represents and warrants that it and all personnel and sub-Vendors engaged in
performing the Services have all business and professional licenses, permits, qualifications, and approvals of
whatever nature that are legally required to perform the Services under this Agreement. The City shall be
responsible for any and all project specific or software licenses, permits, qualifications, and approvals although the
Vendor shall provide assistance to the City to the extent provided in Exhibit A with applying or procuring such
licenses, permits, qualifications, and approvals. The Vendor further represents and warrants that it, its employees
3
and sub-contractors shall keep in effect all such licenses, permits, qualifications and other approvals during the term
of this Agreement. Any personnel performing Services under this Agreement who are determined by the City to be
uncooperative, incompetent, a threat to the adequate or timely completion of the Project, or a threat to the safety of
persons or property, or any personnel who fail or refuse to perform the Services in a manner acceptable to the City,
shall be promptly removed from the Project by the Vendor and shall not be re-employed to perform any of the
Services or to work on the Project.
6. City Network Security and Integrity. Provided that the Vendor requires access to system(s) through the City
computer network firewall, the Vendor will sign a VPN Vendor Access Agreement, verifying that the Vendor will
respect the integrity of City’s network and security protocols. This agreement is attached as Exhibit C.
7. Time of Performance. Vendor shall use commercially reasonable efforts to complete the services covered under and
pursuant to this Agreement as directed by the City's Project Administrator by the date of project completion (the
“Completion Date”) as described in Exhibit A, Statement of Work), unless earlier terminated as provided herein, or
as may be modified by mutual written agreement. Vendor shall perform the Services expeditiously, within the term
of this Agreement, and in accordance with any schedule of services mutually acceptable to the Parties. Delays in
implementation will be subject to a Penalty, under certain conditions, as described in Section VI in this agreement
8. Software License and Support Agreement. The Vendor will provide the Vendor software licenses identified in
Exhibit A for the City’s use as governed by the Software License and Support Agreement, attached as Exhibit B.
The Vendor will provide assistance in procuring third party software licenses identified in Exhibit A for the City’s
use as governed by the third party Software License and Support Agreements, which may be attached for reference
in Exhibit B.
9. Consistency with City Policies. City and Vendor Project Manager shall discuss in advance of all critical decision
points all matters relating to the Services in order to ensure that the Services proceed in a manner consistent with the
goals and policies of the City.
10. Conformance to Applicable Requirements. All aspects of the provision of the Services by Vendor shall conform to
all applicable city, county, state, and federal laws, rules and regulations in effect at the time the services are
provided.
11. Prohibition Against Transfers. Neither party shall assign, sublease, hypothecate, or transfer this Agreement, or any
interest therein, directly or indirectly by operation of law without the prior written consent of the other party. Any
attempt to do so without the prior written consent of the other party shall be null and void, and any assignee, sub-
lessee, hypothecate or transferee shall acquire no right or interest by reason of such attempted assignment,
hypothecation, or transfer.
12. Progress. The Vendor is responsible to keep the City Project Manager and/or his or her duly authorized designee
informed on a regular basis regarding the status and progress of the Services, activities performed and planned, and
any meetings that have been scheduled or are desired relative to the Services or this Agreement.
13. Confidentiality. No news releases, including photographs, public announcements or confirmations of the same, of
any part of the subject matter of this Agreement or any phase of the Services shall be made without prior written
consent of the City, such consent to not be unreasonably withheld, and provided in a timely manner. The
information which results from the Services in this Agreement is to be kept confidential, unless the release of
information is authorized by the City. All Report Materials, either created by or provided to Vendor in connection
with the performance of this Agreement, shall be held confidential by Vendor. Such materials shall not, without the
prior written consent of City, by used by Vendor for any purposes other than the performance of the Services. Nor
shall such materials be disclosed to any person or entity not connected with the performance of the Services or the
Project. Nothing furnished to Vendor which is otherwise known to Vendor or is otherwise generally known, or has
become known, to the related industry, shall be deemed confidential. Vendor shall not use City’s name or insignia,
photographs of the Project, or any publicity pertaining to the Services or the Project in any magazine, trade paper,
newspaper, television or radio production or other similar medium without the prior written consent of City.
Notwithstanding anything to the contrary, the Vendor may disclose such materials in response to a valid court or
government order, it being understood that the Vendor shall, where permitted by applicable law, rule or order, give
the City prior written notice to object to, or seek to limit, any such mandated disclosure.
14. Georgia Open Records Act. The Vendor acknowledges that this Agreement and certain documentation may be
subject to the Georgia Open Records Act (O.C.G.A. § 50-18-70, et seq.). Vendor shall cooperate fully in responding
to such requests and shall make all records, not exempt, available for inspection and copying as required by law.
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Vendor shall clearly mark any information provided to City which Vendor contends is Proprietary Information.
Vendor shall notify City immediately of any Open Records request arising out of this contract and shall provide to
City a copy of any response to the same.
15. No Set Hours/Right to Contract. The Vendor’s obligation hereunder is to complete the Services in accordance with
this Agreement and to meet any deadlines established pursuant to this Agreement. The Vendor has no obligation to
work any particular schedule, hours or days, or any particular number of hours or days. However, the Vendor shall
coordinate with the City in achieving the results and meeting the goals established pursuant to this Agreement.
16. Accounting Records. Vendor shall maintain complete and accurate records with respect to all costs and expenses
incurred under this Agreement. All such records shall be clearly identifiable. Vendor shall allow a representative of
City during normal business hours to examine, audit, and make transcripts or copies of such records and any other
documents created pursuant to this Agreement. Vendor shall allow inspection of all work, data, documents,
proceedings, and activities related to the Agreement for a period of three (3) years from the date of final payment
under this Agreement.
17. Safety. Vendor shall execute and maintain its Services so as to avoid injury or damage to any person or property. In
carrying out its Services, the Vendor shall at all times be in compliance with all applicable local, state and federal
laws, rules and regulations, and shall exercise all necessary precautions for the safety of employees appropriate to
the nature of the work and the conditions under which the work is to be performed.
18. Performance Bond. Within fifteen (15) days of the making of this contract, Vendor shall have obtained a
performance bond for the total amount of software and services provided for this project per Exhibit A. Proof of the
acquisition of the bond shall be provided to the City and attached to the contract as Exhibit E. Depending on the
contract amount of the project and the type of service(s) provided, vendor may be exempt from performance bond
requirement.
SECTIO III – RESPOSIBILITIES OF THE CITY
1. Cooperation. The City shall cooperate with the Vendor relative to the provisions of the Services. To the extent
permitted by applicable law, the City shall provide criteria and information in its possession, or reasonably
obtainable by it, as requested by Vendor, and shall make that information and related data available for Vendor’s use
during the performance of this Agreement and Vendor shall have the right to rely upon such information and data.
The City shall render decisions required by this Agreement within the time indicated, or if not specifically stated,
with reasonable promptness so as not to unduly delay the progress of Vendor’s Services.
2. City’s Project Manager and Project Staff. The City shall designate and assign a City project manager (“City Project
Manager”) who shall have authority to represent and act on behalf of the City for all purposes under this Agreement,
within the rules and regulations as established by the Augusta Commission. The City Project Manager, or his/her
designee, shall be the principal officer of the City for liaison with the Vendor, and shall review and give approval to
the details of the Services as they are performed, in particular, but not exhaustively, Project Plan, Functional
Requirement Specifications, Statements of Work, Acceptance Plans, Statements of Completion, Change Order
Requests. In addition, the City Project Manager shall ensure proper and timely availability of all City personnel
required by the Vendor for successful completion of project tasks, in particular, but not exhaustively, Business and
Systems Analysts, IT staff, Subject Matter Experts. The City designates Michael Blanchard of the Information
Technology Department to be its City Project Manager, but reserves the right to appoint another person as City
Project Manager upon written notice to the Vendor.
3. Project Plan. The City shall be responsible for meeting specific milestones and providing specific deliverables that
have been agreed to in Exhibit A. Should the City fail to meet the agreed milestones or to provide the agreed
deliverables, the Vendor will inform the City of the consequences thereof and reserves the right to modify the
project plan accordingly.
SECTIO IV - COMPESATIO
1. Compensation. In consideration of the performance by Vendor of the Services, the City shall pay to the Vendor
compensation at the rates set forth in the SOW attached hereto and incorporated herein by reference. While
estimates have been provided for certain work items in the project, such as data conversion, total compensation
under this Agreement shall not exceed the Total Project amount as indicated in the SOW without written approval of
the Augusta Commission depending on the amount of the excess and the reason why the initial amount was
insufficient.
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2. Extra Service. The Vendor shall not receive additional compensation for any extra service unless such extra service
has been authorized in writing by the City prior to the commencement of the extra service. The City shall pay the
Vendor for extra service in accordance with the fee schedule set forth in the SOW. As used herein, “Extra Service”
means any work which is determined by City to be necessary for the proper completion of the Project, but which the
Parties did not reasonably anticipate would be necessary at the execution of this Agreement.
3. Payment of Compensation. The Vendor shall submit invoices to the City as defined in the payment milestones in
the SOW, or on such other basis as may be mutually agreed upon by the Parties. Each invoice will be itemized. The
City shall make payments to the Vendor within thirty (30) days following the date of receipt of the invoice, unless
the City disputes the amount of the Compensation the Vendor claims it is owed under this Agreement within thirty
days of receipt. Any disputed amount shall be handled as discussed herein.
4. Reimbursements. Vendor shall not be reimbursed for any expenses unless they are authorized in writing by City and
they are of a type approved in advance as part of this contract. Such reimbursable expenses, if approved, shall
include only those expenses which are reasonably and necessarily incurred by Vendor in the interests of the Project.
Reimbursable expenses will be paid only at the actual cost to the Vendor, with no mark-up for overhead or profit.
Expenses may be included as part of the overall project cost, provided that they are “Not to Exceed” a certain
amount as determined by the Vendor.
5. Disputed Sums. The City will withhold up to one hundred percent (100%) of any disputed portion of Compensation
until resolution of the dispute with the Vendor. Such withholding shall only take place due to non-performance of
the Vendor, with non-performance being defined as the inability to complete the project or parts thereof when
Augusta, Georgia has fulfilled its obligation to the vendor, and shall not be deemed to constitute a failure to pay by
the City. The Vendor shall not have the right to allege a breach of this Agreement for failure to pay by the City and
to discontinue its performance of the Services hereunder for a period of thirty (30) days from the date Compensation
is withheld hereunder. The City’s Project Manager and the Vendor’s Project Manager shall attempt to promptly
resolve the dispute.
SECTIO V – EXPIRATIO AD TERMIATIO
1. Events of Default. Each of the following events shall constitute an “Event of Default”:
A. The Vendor shall fail to observe, perform or comply with any material term, covenant, agreement or
condition of this Agreement which is to be observed, performed or complied with by the Vendor, if such
failure continues uncured for thirty (30) calendar days after the City gives the Vendor written notice of the
failure and the specific nature of such failure.
B. The Vendor shall commit any fraud, misrepresentation, breach of fiduciary duty, willful misconduct, or
intentional breach of any provision of this Agreement.
2. Termination Upon Event of Default. In addition to any other available legal or equitable rights or remedies, upon an
Event of Default by the Vendor, the City shall have the right to terminate this Agreement upon at least thirty (30)
days written notice to the Vendor.
3. Expiration. Unless extended as provided for herein, this Agreement shall naturally expire on the Completion Date.
4. Payment Upon Termination. Upon a termination of this Agreement, the City shall pay to the Vendor the part of the
Compensation which would otherwise be payable to the Vendor with respect to the Services which had been
adequately completed as of the date of termination, less the amount of all previous payments with respect to the
Compensation.
5. Termination by Vendor: Vendor may terminate this Agreement only upon the substantial breach by the City of a
material provision of this Agreement including failure to pay.
6. Termination for Convenience: The City may terminate this contract in part or in whole upon written notice to the
Vendor. The Vendor shall be paid for valid services under this Contract up to the time of termination, to include:
A. For completed and acceptable work executed in accordance with the terms of the agreement prior to the
effective date of termination, including fair and reasonable sums for overhead and profit on such work;
B. For expenses incurred prior to the effective date of termination in performing services and furnishing labor,
materials or equipment as required by the contract documents in connection with uncompleted work, plus
fair and reasonable sums for overhead and profit on such expenses;
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C. For all claims, costs, losses and damages incurred in settlement of terminated contracts with subcontractors,
suppliers and others, and; for reasonable expenses directly attributable to termination.
7. Termination by Either Party. In the event of termination of this Agreement by either the City or the Vendor, both
agree to the following:
A. City shall destroy the software as defined in the Software License and Support Agreement, Exhibit “B”,
together with all copies, modifications and merged portions, or
B. Return the software together with all copies, modifications and merged portions to Vendor, or
C. City may continue to use the software with the permission of the Vendor, with no expectation of continued
maintenance, support, update, or upgrade.
D. In cases referenced according to items A and B above, Vendor shall certify in writing that all proprietary
information, data, schema, or documentation belonging to City have either been returned to Licensee or
destroyed and vice versa.
SECTIO VI – GEERAL PROVISIOS
1. Nondiscrimination by the Vendor. The Vendor represents and agrees that the Vendor, its affiliates, subsidiaries, or
holding companies do not and will not discriminate against any subcontractor, Vendor, employee, or applicant for
employment because of race, religion, color, sex, handicap, national origin or any other protected classification
under federal or state law. Such nondiscrimination shall include, but not be limited to, the following: employment,
upgrading, demotion, transfers, recruitment, recruitment advertising, layoff, termination, rates of pay or other forms
of compensation, and selection for training, including apprenticeship.
2. City’s Rights to Employ Other Vendors. The City reserves the right to employ other Vendors in connection with
this Project.
3. Conflicts of Interest; Prohibited Interests. Vendor maintains and warrants that it has not employed or retained any
company or person, other than a bona fide employee working solely for Vendor, to solicit or secure this Agreement.
Further, Vendor warrants that it has not paid or agreed to pay any company or person, other than a bona fide
employee working solely for Vendor, any fee, commission, percentage, brokerage fee, gift or other consideration
contingent upon or resulting from the award or making of this Agreement. For breach or violation of this warranty,
City shall have the right to rescind this Agreement without liability. For the term of this Agreement, no member,
officer or employee of City, during the term of his or her service with City, shall have any direct interest in this
Agreement, or obtain any present or anticipated material benefit arising therefrom.
4. Subcontracting. The Vendor shall not subcontract any portion of the Services except as expressly stated herein,
without prior written consent of the City. Subcontracts, if any, shall contain a provision making them subject to all
provisions stipulated in this Agreement.
5. Temporary suspension or delay of performance of contract. To the extent that it does not alter the scope of this
agreement, the City may unilaterally order a temporary stopping of the work, or delaying of the work to be
performed by Vendor under this agreement. In the event of such work stoppage or delay, the Vendor’s fees and
schedules may need to be equitably adjusted.
6. Defective Pricing. To the extent that the pricing provided by Vendor is erroneous and defective, the parties may, by
agreement, correct pricing errors to reflect the intent of the parties.
7. Specified Excuses for Delay or Non-Performance. Vendor is not responsible for delay in performance caused by
reasons beyond its reasonable control, including but not limited to hurricanes, tornadoes, floods, and other severe
and unexpected acts of nature. In any such event, the contract price and schedule shall be equitably adjusted.
8. Waiver. No waiver of any default shall constitute a waiver of any other breach or default, whether of the same or
any other covenant or condition. No waiver, benefit, privilege, or service voluntarily given or performed by other
parties shall give the other any contractual right by custom, estoppel, or otherwise.
9. Notices. All notices required hereunder shall be given in writing to the following addresses or such other addresses
as the parties may designate by written notice:
To the City: Hardie Davis, Jr., Mayor
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535 Telfair Street, Suite 200
Augusta, GA 30901
T: 706.821.1833
F: 706.821.1835
Copies to: Tameka Allen, IT Director
535 Telfair Street, Building 2000
Augusta, GA 30911
T: 706.821.2522
F: 706-821-2530
To the Vendor: Edward Singer, Project Director
Woolpert, Inc.
375 Northridge Road, Suite 300
Atlanta, Georgia 30350
T: 770.391.4095
F; 770.391.4104
Notice shall be deemed received as follows, depending upon the method of transmittal: by U.S. Mail, certified,
return receipt requested, as of five (5) days after deposit in the U.S. Mail. Actual notice shall be deemed adequate
notice on the date actual notice occurred, regardless of the method of service.
10. Authority to Enter Agreement. The Vendor has all requisite power and authority to conduct its business and to
execute, deliver and perform all of its obligations under this Agreement. Each Party warrants that the individuals
who have signed this Agreement have the legal power, right and authority to enter into this Agreement so as to bind
each respective Party to perform the conditions contemplated herein.
11. Severability. If any portion of this Agreement is declared by a court of competent jurisdiction to be invalid or
unenforceable, the remaining provisions of this Agreement shall continue in full force and effect. The parties agree
that any provision that is held invalid or unenforceable shall be deemed to be restated to reflect as nearly as possible
the original intentions of the parties in accordance with applicable law.
12. Time is of the Essence. Time is of the essence in this Agreement, and all parties agree to execute all documents and
to proceed with due diligence to complete all covenants and conditions set forth herein.
13. Governing Law and Venue. This Agreement shall be governed by and construed in accordance with the laws of the
State of Georgia. All claims, disputes and other matters in question between the City and the Vendor arising out of,
or relating to, this Agreement, or the breach thereof, shall be decided in the Superior Court of Richmond County,
Georgia. Vendor, by executing this Agreement, specifically consents to venue and jurisdiction in Richmond County,
Georgia and waives any right to contest jurisdiction and venue in said Court.
14. Entire Agreement. This Agreement contains the entire agreement of the City and the Vendor, and supersedes any
prior or written statements or agreements between the City and the Vendor. No supplement, modification, or
amendment of this Agreement shall be binding unless executed in writing by both Parties.
15. Binding on Assigns. Each and all of the covenants and conditions of this Agreement shall be binding on, and shall
inure to, the benefit of the successors and assigns of the respective parties.
16. Captions. The captions of the various articles and paragraphs are for convenience and ease of reference only, and do
not define, limit, augment or describe the scope, content or intent of this Agreement.
17. Construction. Since the Parties or their agents have participated fully in the preparation of this Agreement, the
language in all parts of this Agreement shall be construed simply, according to its fair meaning and not strictly for or
against any party.
18. Cooperation/Further Acts. The Parties shall fully cooperate with one another in attaining the purposes of this
Agreement. In connection therewith, the Parties shall take any additional further acts and steps and sign any
additional documents as may be necessary, appropriate and convenient to attain the purposes of this Agreement.
19. No Third Party Beneficiaries. There are no intended third party beneficiaries of any right or obligation assumed by
the Parties.
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20. Incorporation of Exhibits. The “Exhibits” constitute a material part hereof, and are hereby incorporated into the
Agreement by reference as though fully set forth herein. The terms “Attachment”, “Exhibit”, and “Schedule” shall
be synonymous for purposes of this agreement.
21. References. All references to the Vendor shall include all personnel, employees, agents and sub-Vendors of the
Vendor.
22. Go-Live. “Go Live” shall be the date on which the software is placed into operational use by the Customer.
23. System Acceptance. “System Acceptance” as used herein means the date on which all of the following events have
taken place:
A. 30 calendar days have passed since “Go-Live”.
B. All Requirements as described in the Statement of Work (Exhibit A) have been successfully completed, or
arrangements have been made to complete them at a later date. The demonstration of the delivered solution
meeting all System Requirements is the Vendor’s right and responsibility. In the event that arrangements
have been made to complete some of the System Requirements at a later date, this must be with the written
approval of the Director of Information Technology and the Chief Official of the customer department or
office, whose operations would be impacted by the inability of the Vendor to fully implement their
software. Such delays may be subject to liquidated damages, at the discretion of the City, described in Item
24 below.
C. With respect to third party software, in the event that complications arise with respect to performance of the
third party software, the City shall look solely to the third party software vendor although the Vendor can
provide assistance to the City as may be detailed in an amendment to this Agreement.
24. Liquidated Damages. For each day past the “Go Live” date that the Vendor has not delivered a product suitable for
business use, there shall be a penalty of $100 per day. City agrees to submit to Vendor, in writing, any issues that
may impact the “Go Live” that are believed to be the Vendor’s responsibility and may therefore increase the
likelihood of a penalty being invoked. City shall identify these issues as soon as possible so that corrective action
can be taken by Vendor. The penalty shall not apply under the following circumstances:
A. The Go Live date was extended or moved by mutual consent of City and Vendor. If the Go Live date is
extended or moved by written mutual consent of both parties, then penalties will accrue beginning on the
new Go Live date.
B. City did not meet requirements or objectives required in order to facilitate Go Live as scheduled (including
failure to order equipment that was the City’s responsibility to order, or failure to set up said
equipment). Such failure by the City must be documented in writing by Vendor as soon as possible so that
corrective action can be taken.
C. City failed to notify Vendor of additional requirements which, when identified, impacted the Go Live date
of the project. Such failure by the City must be documented in writing by Vendor as soon as possible so
that corrective action can be taken.
D. Delays or work stoppages caused or requested by the City or with respect to any delay caused by reasons
beyond the reasonable control of the Vendor, including but not limited to acts of God and extreme weather,
power outages, war, terrorism, or governmental order.
If said penalties are enacted, all penalties will become due and payable upon failure to meet the Go Live date and
shall accrue until paid in full. Additional services and/or licenses may be accepted as payment provided that this
type of restitution is acceptable to the City.
This Section is an alternative to the provisions in Section V regarding default or termination of Vendor. The parties
agree that these provisions for liquidated damages are not intended to operate as penalties for breach of Contract but
are an alternative to seeking breach of contract damages. If liquidated damages are sought, the County will not seek
breach of contract damages and vice versa.
25. Hold Harmless. Except as otherwise provided in this agreement, Vendor shall indemnify and hold harmless
Augusta, GA, and its employees and agents from and against all liabilities, claims, suits, demands, damages, losses,
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and expenses, including reasonable defense attorneys’ fees, to the extent caused by the negligent performance of its
Work.
26. Prohibition Against Contingent Fees. The Vendor warrants that no person or selling agency has been employed or
retained to solicit or secure this Agreement upon an agreement or understanding for a commission, percentage,
brokerage, or contingent fee, excepting bona fide employees or bona fide established commercial or selling agencies
maintained by Vendor for the purpose of securing business and that the Vendor has not received any non-City fee
related to this Agreement without the prior written consent of the City. For breach or violation of this warranty, the
City shall have the right to annul this Agreement without liability or at its discretion to deduct from the Agreement
Price of consideration the full amount of such commission, percentage, brokerage or contingent fee.
27. Georgia Prompt Pay Act Not Applicable. The terms of this agreement supersede any and all provisions of the
Georgia Prompt Pay Act.
28. Change Order Acknowledgment. “Contractor acknowledges that this contract and any changes to it by amendment,
modification, change order or other similar document may have required or may require the legislative authorization
of the Board of Commissioners and approval of the Mayor. Under Georgia law, Contractor is deemed to possess
knowledge concerning Augusta, Georgia's ability to assume contractual obligations and the consequences of
Contractor's provision of goods or services to Augusta, Georgia under an unauthorized contract, amendment,
modification, change order or other similar document, including the possibility that the Contractor may be precluded
from recovering payment for such unauthorized goods or services. Accordingly, Contractor agrees that if it provides
goods or services to Augusta, Georgia under a contract that has not received proper legislative authorization or if the
Contractor provides goods or services to Augusta, Georgia in excess of the any contractually authorized goods or
services, as required by Augusta, Georgia's Charter and Code, Augusta, Georgia may withhold payment for any
unauthorized goods or services provided by Contractor. Contractor assumes all risk of non-payment for the
provision of any unauthorized goods or services to Augusta, Georgia, and it waives all claims to payment or to other
remedies for the provision of any unauthorized goods or services to Augusta, Georgia, however characterized,
including, without limitation, all remedies at law or equity." This acknowledgement shall be a mandatory provision
in all Augusta, Georgia contracts for goods and services, except revenue producing contracts.
29. E-Verify Requirements. All contractors and subcontractors entering into contracts with Augusta, Georgia for the
physical performance of services shall be required to execute an Affidavit verifying its compliance with O.C.G.A. §
13-10-91, stating affirmatively that the individual, firm, or corporation which is contracting with Augusta, Georgia
has registered with and is participating in a federal work authorization program. All contractors and subcontractors
must provide their E-Verify number and must be in compliance with the electronic verification of work authorized
programs operated by the United States Department of Homeland Security or any equivalent federal work
authorization program operated by the United States Department of Homeland Security to verify information of
newly hired employees, pursuant to the Immigration Reform and Control Act of 1986 (IRCA), P.L. 99-603, in
accordance with the applicability provisions and deadlines established in O.C.G.A. § 13-10-91 and shall continue to
use the federal authorization program throughout the contract term. All contractors shall further agree that, should it
employ or contract with any subcontractor(s) in connection with the physical performance of services pursuant to its
contract with Augusta, Georgia the contractor will secure from such subcontractor(s) each subcontractor’s E-Verify
number as evidence of verification of compliance with O.C.G.A. § 13-10-91 on the subcontractor affidavit provided
in Rule 300-10-01-.08 or a substantially similar form. All contractors shall further agree to maintain records of such
compliance and provide a copy of each such verification to Augusta, Georgia at the time the subcontractor(s) is
retained to perform such physical services.
30. Right to Inspect Premises. Augusta, Georgia may, at reasonable times, inspect the part of the plant, place of
business, or work site of Vendor or any subcontractor of Vendor or subunit thereof which is pertinent to the
performance of any contract awarded or to be awarded by Augusta, Georgia.
31. Local Small Business Language. In accordance with Chapter 10B of the AUGUSTA, GA. CODE, Contractor expressly
agrees to collect and maintain all records necessary to for Augusta, Georgia to evaluate the effectiveness of its Local
Small Business Opportunity Program and to make such records available to Augusta, Georgia. The requirements of
the Local Small Business Opportunity Program can be found at www.augustaga.gov. In accordance with
AUGUSTA, GA. CODE § 1-10-129(d)(7), for all contracts where a local small business goal has been established, the
contractor is required to provide local small business utilization reports. Contractor shall report to Augusta, Georgia
the total dollars paid to each local small business on each contract, and shall provide such payment affidavits,
regarding payment to subcontractors as may be requested by Augusta, Georgia. Such documents shall be in the
format specified by the Director of minority and small business opportunities, and shall be submitted at such times
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as required by Augusta, Georgia. Failure to provide such reports within the time period specified by Augusta,
Georgia shall entitle Augusta, Georgia to exercise any of the remedies set forth, including but not limited to,
withholding payment from the contractor and/or collecting liquidated damages.
32. Precedence of Documents. For the resolution and interpretation of any inconsistencies in this Agreement and/or the
Exhibits or Attachments hereto which are incorporated herein by this reference, the terms and conditions of this
Agreement shall take precedence over any Exhibits or Attachments hereto and any inconsistency between the
Exhibits and Attachments will be resolved by the priority in which they are listed as Exhibits.
33. Survival. The following sections, along with any other provisions which by their terms survive, shall survive the
expiration or termination of this Agreement.
A. Section II (6) – City Network Integrity and Security
B. Section II (14) - Confidentiality
C. Section V (6) - Termination by Either Party
D. Section VI (11) - Governing Law and Venue
E. Exhibit C – Vendor Network Access Policy
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SIGATURES
Wherefore the above referenced parties have caused this agreement to be executed in two originals by and through their duly
authorized officials:
For Augusta, Georgia
For Vendor
HARDIE DAVIS, JR., MAYOR JOSEPH K. MCCLURKIN, SENIOR ASSOCIATE
DATE DATE
Attest:
LENA BONNER, CLERK OF COMMISSION
DATE
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EXHIBIT A – STATEMET OF WORK
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EXHIBIT B – SOFTWARE LICESE AD MAITEACE AGREEMET
The Support Agreement is a separate, annually renewable document relating specifically to the ongoing maintenance of the
technology solution provided to Augusta by the Vendor. It will be signed separately and shall survive independently of this
document.
Attach Software License Agreement(s) Here
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EXHIBIT C – VEDOR REMOTE ETWORK ACCESS POLICY AD PROCEDURES
Purpose
The purpose of this policy is to ensure that a secure method of connectivity is provided between Augusta-Richmond County
and the vendor and to provide guidelines for the use of the network and computing resources associated with the remote
connectivity in order to ensure the safety, integrity, and operability of Augusta-Richmond County Information Systems.
Scope
This policy applies to all Augusta-Richmond County systems, application and/or servers/devices requiring support by
external vendors on behalf of Augusta-Richmond County.
Definitions
A Virtual Private Network (VPN) provides a secure network connection over the Internet between an individual and a private
network (164 bit encryption). By utilizing the public Internet for data transport, VPN provides a low cost solution to remote
access or connectivity.
Policy
A. Vendor Remote Access Request and Approvals
All requests for remote access for vendors must be made in advance through the Project Leader responsible for the
vendor. It is the Project Leader’s responsibility to ensure that the vendor has provided all of the required information in
the proper format.
All vendor remote access requests must first have the Assistant Director of the Business Application Services signature
for approval as well as the Director of Information Technology.
As part of the request and approval process, the technical and administrative contact within the vendor’s organization or
someone at a higher level within the company will be required to read and sign the VPN Access policy form and any
additional documents, such as the Augusta-Richmond County Non-Disclosure Agreement.
Once Vendor Remote Access has been approved, it is valid until changes in this policy or technology make it necessary,
in Augusta’s estimation, to require a new form to be filed.
Remote Access will only be available to Vendors that have signed Annual Support and Maintenance Contracts with
Augusta.
B. Connectivity
1. The vendor will be required to use Augusta-Richmond County’s standard method for connecting to the network.
The current standard method is Cisco’s VPN client.
2. The vendor will be given a unique user ID and password to authenticate the VPN access. The password may be
subject to regular changes.
3. Only one person may be connected to the VPN at any given time.
4. Access will be restricted to only the servers located in IT that were approved for the vendor.
5. Access will be restricted to only the ports necessary for connectivity.
6. Access will not be open 24/7. The vendor must request access every time it is necessary and only during business
hours of 8:30am – 5:00pm EST. Access outside of these hours may be requested but will need additional approval
and will be handled on a case by case situation.
C. Vendor Request Process
1. The vendor will contact the Project Leader to request access.
2. The Project Leader is responsible for logging the request for access and justification in the change control log.
3. The Project Leader will document reason for access and email Firewall Administrators to have the VPN opened.
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4. A firewall administrator will open the VPN and reply to the Project Leader’s email notifying them it has been
opened.
5. Once the vendor has completed their work and the application has been tested, they will notify the Project Leader
that the work is complete.
D. etwork Security
1. Vendor will allow only the vendor’s employees approved in advance by Augusta-Richmond County to access the
network connection. Vendor shall be solely responsible for ensuring that Authorized Vendor Employees are not
security risks, and upon Augusta-Richmond County’s request, Vendor will provide Augusta-Richmond County with
any information reasonably necessary for Augusta-Richmond County to evaluate security issues relating to any
Authorized Vendor Employee.
2. Vendor will promptly notify Augusta-Richmond County whenever any Authorized Vendor Employee leaves the
Vendor’s employ or no longer requires access to the Network Connection.
3. Each party will be solely responsible for the selection, implementation and maintenance of security procedures and
policies that are sufficient to ensure that (a) such party’s use of the Network Connection is secure and is used only
for authorized purposes, and (b) such party’s business records and data are protected against improper access, use,
loss, alteration or destruction.
4. Vendor shall notify Augusta-Richmond County in writing promptly upon a change in the user base for the work
performed over the Network Connection or whenever in vendor’s opinion a change in the connection and/or
functional requirements of the Network Connection is necessary.
E. Protection of Augusta-Richmond County Private Information and Resources
The Augusta-Richmond County network support group responsible for the installation and configuration of a specific
vendor connection must ensure that all possible measures have been taken to protect the integrity and privacy of
Augusta-Richmond County confidential information. At no time should Augusta-Richmond County rely on
access/authorization control mechanisms at the vendor’s site to protect or prohibit access to Augusta-Richmond County
confidential information.
Augusta-Richmond County shall not have any responsibility for ensuring the protection of vendor information. The
vendor shall be entirely responsible for providing the appropriate security measures to ensure protection of their private
internal network and information.
F. Audit and Review of Vendor etwork Connections
All aspects of the vendor network connections up to, but not including Augusta-Richmond County firewall, will be
monitored by the appropriate IT staff. Where possible automated tools will be used to audit tasks. Monthly reports
should be generated on the authentication database showing the specific login entries.
All vendor network connections will be reviewed on a quarterly basis and information regarding specific vendor network
connection will be updated as necessary. Obsolete vendor network connections will be terminated following
confirmation with the Project Leader that the connection is indeed obsolete.
G. Augusta-Richmond County IT Security
Augusta-Richmond County IT Security has the responsibility for maintaining related policies and standards. IT Security
will also provide advice and assistance regarding judgment calls, and will facilitate information gathering in order to
make a correct decision.
H. Enforcement
Any vendor found in violation of this policy will be subject to, but not limited to, loss of VPN privileges and other action
up to and including dissolution of contract and/or legal action if Augusta systems are compromised.
16
Vendor Signature
JOSEPH K. MCCLURKIN, SENIOR
ASSOCIATE
DATE
17
EXHIBIT D – PERFORMACE BOD
18
EXHIBIT E - STATEMET OF WORK
Azteca Systems, Inc., 11075 South State, Suite 24 • TEL 801.523.2751 • FAX 801.523.3734 www.cityworks.com
Amendment to the Master License & Maintenance Agreement Page 1
AMENDMENT # 1 TO THE CITYWORKS® LICENSE AGREEMENT
By accepting this agreement, both parties agree to amend the Cityworks License Agreement between the City of
Augusta-Richmond Consolidated Government, GA (Licensee) and Azteca Systems, Inc. dated 01/13/2014, which is
incorporated herein by reference, to include the terms of the Master Software License except as modified herein.
Through this amendment, Azteca Systems and the Licensee have agreed to amend the terms of the Software license
agreement as set forth herein below.
WHEREAS, Azteca Systems and Licensee entered into a Software License agreement on or about the 15th day December
2014.
WHEREAS, the Software License Agreement and the Addendums thereto, provide to Licensee certain software provided
by Azteca Systems and also provide maintenance and support by Azteca and the payment of fees by Licensee, as set
forth in the Software License Agreement,
WHEREAS, the Parties desire to amend the License agreement to modify the software licensed, the maintenance,
support, and fees to be paid;
WHEREAS, the Parties are willing to amend the Software License Agreement on the terms and conditions set forth
below.
NOW, THEREFORE, in consideration of the foregoing and of the mutual promises contained in this Amendment,
Azteca Systems and Licensee agree as follows:
Addendum #1 of the Software License Agreement, “Licensed Software,” is hereby amended to read as follows:
Licensed Software: Stormwater and Utilities Departmental ELA
Includes unlimited users of the following products in Departmental ELA:
Server AMS
Storeroom
Contracts
Cityworks Analytics
CCTV Interface to PACP
Paver Interface to MicroPaver
Mobile AMS (iOS & Android Native Apps)
eURL
Work Order API Service Request API (Basic)
Service Request API
Addendum # 2, Paragraph 7 of the Agreement, “IDENTIFICATION AND AMOUNTS,” is hereby amended as
follows:
7.1. Licensee Information – shall remain the same
7.2 Delivery Date/Effective Date – the Effective date of this amendment is the date signed by Licensee below
7.3 Schedule of payments and fees under Maintenance Agreement – as follows:
Amendment to the Master License & Maintenance Agreement Page 2
Support
Period
Date
From/To (mm/dd/yy)
Amount
Year 1 01/13/2015 – 01/12/2016 $35,339.00 + 7,415.00 (pro-rated through 1/13/2016)
Year 2 01/13/2016 – 01/12/2017 $65,000.00
Year 3 01/13/2017 – 01/12/2018 $65,000.00 (if still in phase I)
All other terms of the License Agreement except as specifically modified by this Amendment shall remain the same.
IN WITNESS WHEREOF, the parties hereto have executed this Agreement to be effective, valid, and binding upon the
parties as of the date below as executed by their duly authorized representatives.
Accepted and Agreed:
Augusta-Richmond Consolidated Government Azteca Systems, Inc.
(Licensee) (Azteca)
By: By:
Authorized Signature Authorized Signature
Printed Name: Printed Name: Brian L. Haslam
Title: Title: President
Date: ______/_______/_______ Date: ______/_______/_______
Update & Support Agreement, Page 1 of 14
Azteca Systems, Inc. Phone: (801) 523-2751
11075 South State St. FAX (801) 523-3734
Suite 24 Email: info@cityworks.com
Sandy, Utah 84070 http://www.cityworks.com
CITYWORKSÒ
UPDATE & SUPPORT AGREEMENT
Contract No.C156413
This agreement (Agreement) is between Augusta, Georgia,, a political subdivision of the
State of Georgia, with its place of business at 530 Greene Street, Augusta, GA U.S.A.,
30901 (hereafter the User), as specified in paragraph 9.1, and Azteca Systems Inc.
(hereafter Azteca SystemsTM), a Utah corporation, with its principal place of business at
11075 South State Street, Suite #24 Sandy, Utah, 84070. Azteca Systems and the User
have entered into a license agreement with respect to use of The Cityworks Software
(the “Cityworks Software License Agreement”); and User also desires to secure software
Cityworks update and support services from Azteca Systems with respect to such
Software as more specifically enumerated in this Agreement.
THE PARTIES AGREE AS FOLLOWS:
1. DEFINITIONS
1.1 "Covered Software" shall mean the particular Software, scripts, interfaces and
custom code identified in paragraph 9.2.
1.2 "Custom Applications" shall mean any scripts, interfaces, reports or program
code requested by the Licensee, other than Program Modifications to the
Cityworks applications that provide specific functionality uniquely designed for the
Licensee. Any Custom Applications delivered to Licensee shall NOT become part of
the Licensed Software unless otherwise specified in section 9.2. The Custom
Applications scripts, interfaces, reports and program code shall be provided to the
client as a deliverable and client shall have full ownership rights for the Custom
Applications. However, Azteca Systems shall retain the right to utilize, modify and
enhance the scripts, interfaces, reports or program code of the Custom
Applications as Azteca Systems deems appropriate.
1.3 "Effective Date" shall mean the date on which User receives the Software
Cityworks software from Azteca Systems in accordance with the Cityworks Software
License Agreement, Contract No. C156413 between User and Azteca Systems dated
____________.
Update & Support Agreement, Page 2 of 14
1.4 "Licensed Software" shall mean the particular Software identified in paragraph
9.2 item (d) Description of Covered Software.
1.5 "Program Fixes" shall mean minor corrections to the Licensed Software to
correct deviations in the Licensed Software. Any Program Fixes delivered to User
shall become part of the Licensed Software under the Cityworks Software License
Agreement.
1.6 "Program Modifications" shall mean new versions of or additions to the
Licensed Software, which adds to or alters the function(s) of the Licensed Software
and new modules or products adapted to interface with the Licensed Software and
add to or alter the function(s) of the Licensed Software, requested by the User. Any
Program Modifications delivered to User shall become part of the Licensed Software
under the Cityworks Software License Agreement.
1.7 “Product Updates” are Program Fixes, Program Upgrades and Program
Modifications.
1.8 "Program Upgrades" shall mean new versions of, or additions to, the Licensed
Software prepared by Azteca Systems that improve its operating performance but do
not add to or alter its basic function(s). Any Program Upgrades delivered to User shall
become part of the Licensed Software.
1.9 "Software" shall mean Cityworks source code, machine-readable code, and
related documentation.
1.10 "Update & Support Period" shall mean the initial Update and Support period
commencing upon the Effective Date of this Agreement, as set forth in section 9.2,
and any subsequent twelve-month period.
1.11 "Update & Support Agreement" or “Agreement” shall mean this Update &
Support Agreement between Azteca Systems and User identified in paragraph 9.1,
the terms and conditions of which are hereby incorporated by reference.
2. SUPPORT
2.1 The services to be provided during the Update & Support Period include Azteca
Systems Product Updates to Azteca System's Cityworks applications including
Program Fixes, Program Upgrades and Program Modifications (not Custom
Applications). Azteca Systems will make all reasonable efforts to provide
upward compatibility for The Cityworks Software applications within a
reasonable timeframe for minor and major Esri® ArcGIS and Cityworks
supported databases revisions. If identified as “Covered Software”, Azteca
Systems will ensure upward compatibility within a reasonable timeframe for
Update & Support Agreement, Page 3 of 14
Custom Applications when there are minor ArcGIS and Cityworks supported
databases revisions (for example, from rev 10.1 to rev 10.2). Azteca Systems
will not ensure upward compatibility for Custom Applications when there are
major Esri ArcGIS and Cityworks supported databases revisions (for example,
from rev 10.x to rev 11.x).
2.2 Azteca Systems shall, without additional charge (except as allowed for in
paragraph 3.4 and 7.3), during the term of this Agreement:
(a) Make all reasonable efforts to provide those Program Fixes, if any, that are
necessary to assure the Covered Software is functioning properly; provided
User provides Azteca Systems with written notice specifying particularity in
narrative, non-technical terms to the best of User staff’s ability the apparent
error in the system and the manner in which the Covered Software is not
functioning properly (as provided in Section 8); and
(b) Deliver to User any Program Upgrades relating to the Covered Software made
available to others.
(c) Provide Telephone User Support, Email Support, Web Support, during normal
business hours, 8 AM to 5 PM Mountain Time, Monday through Friday
(excepting Holidays) and after hour emergency support line, and other
benefits deemed appropriate by Azteca Systems (as set forth in Section 7).
(d) Implement and maintain a means of secure, remote direct network access
(VPN, Web-access, dial-up, etc) to the User’s systems in order to perform
thorough remote diagnostics and effect remote repairs, upgrades, and fixes.
Azteca Systems and User will mutually agree on a method of connectivity
that permits this level of support while ensuring the integrity of the User’s
network and systems.
2.3 The following items, among others, however, are specifically excluded as
support services under this section of this Agreement:
(a) interpretation of program results;
(b) assistance with questions related to computer hardware and peripherals that
are not related to the use of the Covered Software;
(c) assistance with computer operating system questions not directly pertinent to
the Covered Software or Program Modifications;
(d) data debugging and/or correcting;
Update & Support Agreement, Page 4 of 14
(e) services necessitated as a result of any cause other than authorized ordinary
and proper use by the User of the Covered Software, including but not
limited to neglect, abuse, unauthorized modification, unauthorized updates
or electrical, fire, water or other damage; and
(f) consulting regarding Custom Applications created to function with the Covered
Software unless the Custom Application is identified as Covered Software in
paragraph 9.3.
3. CHARGES
3.1 For services hereunder, User shall pay Azteca Systems an annual fee. The annual
fee for the initial Update & Support Period is set forth in paragraph 9.2, and shall be
paid prior to the start of the initial Update & Support Period. The annual fee for
successive Update & Support Periods (twelve-month periods commencing upon the
anniversary of the initial Update & Support Period) shall become due prior to the end
of the preceding paid-up Update & Support Period.
3.2 Upon 90 days written notice, the fee for Update and Support Periods listed in
paragraph 9.2 subsequent to the third Update and Support Period may be adjusted
by Azteca to reflect increases in costs of providing the services described herein
and/or to reflect increases in the population, users, size, usage, and other factors of
User; provided, however, that (a) if the above factors remain constant the increase in
the pricing shall not exceed the Consumer Price Index and (b) if any such proposed
cost increase is in User’s opinion excessive, User shall be entitled to terminate this
Agreement prior to the start of the applicable Update & Support Period and shall not
be liable for any further payment under this Agreement. Azteca will notify User of
the new pricing no later than 90 days prior to the annual renewal date of the year
preceding the year for which such adjusted pricing applies.
3.3 In addition to charges due under this Agreement, User shall pay amounts equal
to any sales tax, duties, or other consumption taxes, however designated, which are
levied or based upon such charges, or upon this Update & Support Agreement.
3.4 In the event User and Azteca Systems agree it becomes necessary for Azteca
Systems to be on-site to provide support for the Covered Software, the User will
reimburse Azteca Systems for reasonable and customary travel expenses directly
related to the on-site work. Azteca Systems shall provide an estimate and get the
prior approval of User before incurring any costs for which it shall seek
reimbursement from User under this Section. Any reimbursement shall be subject
to Azteca providing verifiable documentation of such expenses to User. User
reserves the right to require an audit of any such cost related records of Azteca to
the extent reimbursement has been made by User under the terms of this Section.
Update & Support Agreement, Page 5 of 14
4. LIMITED WARRANTY
4.1 Azteca Systems will provide support services for the Cityworks Software,
Enhancements to Cityworks Software and Custom Applications created by Azteca
Systems identified as Covered Software in paragraph 9.3. The support services are
provided as part of the Azteca Systems Update and Support services and will be in-
force for the duration of this Agreement. Update & Support Periods beyond the
initial Update & Support Period are renewable unless terminated as provided in
Section 6 below. The Update and Support Services consists of software and
documentation updates and access to technical support via telephone, email, web-
based (MyCityworks.com) and after hours support via pager as set forth in Section
2 above. The User will provide Azteca Systems in writing the names of the User
individuals who are authorized to contact Azteca Systems and request support
services.
4.2 Azteca Systems warrants that trained personnel employed or contracted by
Azteca Systems will perform the services performed hereunder in conformance with
best industry standards.
4.3 With respect to the services provided hereunder and to the extent permitted by
applicable law, this warranty is in lieu of all other warranties, whether written or oral,
express or implied, including without limiting the generality of the foregoing, any
warranty of non-infringement, merchantability or fitness for a particular purpose.
5. LIMITATION OF LIABILITY
5.1 The liability for Azteca Systems for damages arising under this Agreement shall be
limited to the fees actually paid by User to Azteca Systems for the current Update and
Support Period pursuant to Section 3 hereof. In no event shall Azteca Systems be liable
for any incidental, indirect, special, or consequential damages whatsoever (including
but not limited to lost profits) arising out of or related to the support and services
provided hereunder by Azteca Systems, even though Azteca Systems may have been
advised, know or should have known of the possibility of such damages, unless such
damage is caused directly by Azteca System’s actual negligence.
6. TERM AND TERMINATION
6.1 The effective date of this Agreement, as set forth in section 9.2, shall continue
through December 31 of that same year. This Agreement shall: (i) terminate
absolutely and without further obligation on the part of Augusta each and every
December 31st, as required by O.C.G.A. § 36-60-13, as amended, unless terminated
earlier in accordance with the termination provisions in this Article of this
Agreement: (ii) automatically renew on each January 1st, unless terminated in
Update & Support Agreement, Page 6 of 14
accordance with the termination provisions of this Agreement; and (iii) terminate
absolutely, with no further renewals, on December 31, 2020, unless extended by
written amendment. The Contract Time may be extended only by written renewal
approved by the Augusta, Georgia Board of Commissioners and executed by the
Augusta, Georgia Mayor and the Contractor in accordance with the terms of this
Contract.
6.2 This Agreement shall be terminated upon termination of the Cityworks
Software License Agreement and, after the initial Update & Support Period, may be
terminated by either party upon 30 days' written notice prior to the end of the then
current Update & Support Period. If termination occurs during a successive Update &
Support Period for which the User has paid the renewal fee in full, Azteca Systems
shall return a prorated portion of the renewal fee for that period to the User.
7. PROCEDURES FOR ACCESSING SUPPORT
7.1 All problem categories from routine, non-critical and critical that occur during
normal business hours shall procedurally occur as follows: 1) User’s system
administration staff as first line of support, 2) Azteca Systems staff as the second
line of support. Azteca Systems will make all reasonable efforts to acknowledge all
requests for support during normal business hours within 4 hours.
7.2 Prior to calling Azteca Systems for support services, the User will first attempt
to isolate any problems that occur with the System. The User will try to reduce the
problem down to a specific software or system component. If it is determined
that the problem is The Cityworks Software component the User will first try and
resolve the problem without Azteca Systems’ involvement. If the User cannot
resolve the problem or isolate the problem, the User will call Azteca Systems
directly.
7.3 For critical problems that occur outside of Azteca Systems’ normal business
hours (8 AM to 5 PM, Mountain Time) and cannot be isolated and resolved by the
User, Azteca Systems will provide an after-hours phone number or pager number
that will forward the call or page to the currently assigned Azteca Systems support
staff. Azteca Systems will make all reasonable efforts to acknowledge and respond
to the request for support for critical problems that occur outside of normal
business hours within 4 hours of receipt of the call from a designated and
authorized User representative. Critical problems are defined as problems that
cause several users to be unable to perform their duties. Depending upon the
type of problem, Azteca Systems support staff may need to be sent from Azteca
Systems offices to the User location. Azteca Systems project management will
confer with the User’s representative or project management before making this
decision. The speed at which remote Azteca Systems staff can respond may be
Update & Support Agreement, Page 7 of 14
limited by the driving time or the airline flights that are available. The User will
reimburse Azteca Systems for all reasonable and customary travel expenses
associated with resolving the problem (pursuant to the provisions of paragraph
3.4). For routine and non-critical problems the User will submit support requests
during normal business hours.
7.4 For all problems involving The Cityworks Software component that are
resolved without Azteca Systems’ involvement, the User will document the
problem and the resolution and send a report to Azteca Systems so that it can be
tracked, monitored, and historically recorded.
8. MISCELLANEOUS
8.1 Azteca Systems shall not be in default under this Agreement for its failure to
perform or its delay in performing any obligation under this Agreement (other than
the reimbursement of fees as set forth in paragraph 5.1) during any period of time
during which such delay is due to fire, flood, earthquake, strike, labor trouble or other
industrial disturbance, war (declared or undeclared), embargo, blockage, legal
prohibition or governmental action, riot, insurrection, damage, destruction or any
other cause beyond the control of Azteca Systems or any of its contractors preventing
or delaying the performance of such obligation, provided that such obligation shall be
performed immediately upon the termination of such cause preventing or delaying
such performance; and provided further that the sole effect of any delay by Azteca
Systems shall be a related delay in payment by the User pursuant to the relevant
schedule.
8.2 The illegality, invalidity or unenforceability of any provision of the Agreement
under the law of any jurisdiction shall not affect its legality, validity or enforceability
under the law of any other jurisdiction nor the legality, validity or enforceability of
any other provision. The provisions of this Agreement shall be enforceable to the
extent permissible under the laws of the State of Georgia.
8.3 This Agreement constitutes the entire agreement between the parties with
respect to the subject matter; all prior statements, negotiations, and undertakings
are superseded hereby, and may not be amended, modified or supplemented except
in a writing executed by both parties, expressly purporting to amend this Agreement.
8.4 This Agreement may not be assigned by either party without the prior written
consent of the other party, which consent will not be unreasonably withheld. User
may not sublicense or encumber the Licensed Software without prior written consent
of Azteca Systems.
Update & Support Agreement, Page 8 of 14
8.5 Section headings herein are for the sake of convenience only and are not
intended to affect in any way the meaning of this Agreement or the related
paragraphs.
8.6 This Agreement becomes effective only upon execution by both parties. One
fully executed copy of this Agreement shall be delivered by User to Azteca Systems
at its office in Sandy, Utah 84070.
8.7 Until further written notice, all payments and notices relevant to this
Agreement shall be sent to the following addresses:
Azteca Systems: Azteca Systems, Inc.
11075 South State St.
Suite 24
Sandy, UT 84070
User: The address set forth in paragraph 9.1.
9. IDENTIFICATION AND AMOUNTS
9.1 (a) User Name: Augusta, Georgia
(b) User Contact: Tameka Allen
Number and Street: 530 Greene St Annex 101
City/Province/Zip/Country: Augusta, GA 30901
Phone: _706-821-2522 Email: allen@augustaga.gov
(c) With Courtesy Copy to: General Counsel
Number and Street: 520 Greene St
City/Providence/Zip/Country: Augusta, GA 30901
Phone: 706-842-5550 Email: amackenzie@augustaga.gov
9.2 User Agreement: Between Azteca Systems and the User dated:
(a) Effective Date ___________ Initial ______
(Software delivery date)
(b) Initial Update & Support period:
Update & Support Agreement, Page 9 of 14
From: __________ Initial ______
To: __________
(c) Renewal Date: Successive twelve-month periods from the Renewal Date
specified below, subject to termination as provided in paragraph 6.2.
Renewal Date: _________ Initial ______
Fee: $35,339.00 Initial ______
(d) Description of Covered Software:
Departmental Site License for Augusta Utility Department including: Server AMS,
Desktop, Storeroom, CCTV Interface, Equipment Manager, Contracts, Cityworks
Analytics, Service Request API, Work Order API, and Use of the API’s for 3rd party Local
Government Templates
Initial ______
10. DATA CONFIDENTIALITY STATEMENT:
For any client data and / or confidential information (data) provided to Azteca
Systems, we will take reasonable measures to assure that the data is not
inappropriately accessed or distributed to any third-party. Data provided to Azteca
Systems by the client will be loaded onto Azteca Systems servers or employee
computers for the purpose of testing Cityworks software, database structure, or
database values, and related Esri software to resolve database or software
performance issues, software enhancements and software defects (“bugs”). At no
time will the data be distributed to individuals or organizations who are not Azteca
Systems employees without first receiving written approval from the client. If
requested by the client, and once the testing has been completed, Azteca Systems
will delete all data provided by the client.
11. AUGUSTA, GEORGIA CONTRACT PROVISIONS:
This Agreement is subject to certain provisions included in Attachment A of this
agreement. These provisions have been approved by the Augusta Commission as
part of its Procurement Code, and as such should be included in all contracts made
by Augusta, Georgia.
Update & Support Agreement, Page 10 of 14
IN WITNESS WHEREOF, the parties hereto have executed this Agreement to be effective,
valid, and binding upon the parties as of the date below as executed by their duly
authorized representatives.
Accepted and Agreed:
Augusta, Georgia Azteca Systems, Inc.
(User) (Azteca Systems)
By: By:
Authorized Signature Authorized Signature
Printed Name: Deke Copenhaver Printed Name:
Title: Mayor Title:
Date:_______________ Date:______________
Attest: Witness
By:_________________________________ By:_______________________________
Lena J. Bonner, Clerk of Commission
This Agreement may be executed in any number of counterparts, each of which will be deemed to be an
original and all of which taken together will be deemed to constitute one and the same
instrument. Counterparts may be executed either in original, faxed or other agreed electronic form. The
parties adopt any signatures received by a receiving fax machine or other agreed electronic form as valid
and binding original signatures of the parties even if an original paper document bearing a party's original
signature is not delivered. Any party providing its signature in such manner will upon request promptly
forward to the other party an original of the signed copy of this Agreement.
Update & Support Agreement, Page 11 of 14
Attachment A
Augusta, Georgia Contract Provisions
1. Georgia Open Records Act. Azteca Systems acknowledges that this Agreement
and certain documentation may be subject to the Georgia Open Records Act
(O.C.G.A. § 50-18-70, et seq.). Azteca Systems shall cooperate fully in responding
to such requests and shall make all records, not exempt, available for inspection
and copying as required by law. Azteca Systems shall clearly mark any
information provided to City which Azteca Systems contends is Proprietary
Information. Azteca Systems shall notify City immediately of any Open Records
request arising out of this contract and shall provide to City a copy of any
response to the same.
2. Defective Pricing: To the extent that the pricing provided by Azteca Systems is
erroneous and defective, the parties may, by agreement, correct pricing errors
to reflect the intent of the parties.
3. Specified Excuses for Delay or Non-Performance: Azteca Systems is not
responsible for delay in performance caused by hurricanes, tornadoes, floods,
and other severe and unexpected acts of nature. In any such event, the contract
price and schedule shall be equitably adjusted.
4. Termination
A. Events of Default. Each of the following events shall constitute an “Event of
Default”:
1).Azteca Systems shall fail to observe, perform or comply with any material
term, covenant, agreement or condition of this Agreement which is to
be observed, performed or complied with by Azteca Systems, if such
failure continues uncured for thirty (30) calendar days after the City
gives Azteca Systems written notice of the failure and the specific
nature of such failure.
2).Azteca Systems shall commit any fraud, misrepresentation, breach of
fiduciary duty, willful misconduct, or intentional breach of any
provision of this Agreement.
B. Termination Upon Event of Default. In addition to any other available legal
or equitable rights or remedies, upon an Event of Default by Azteca Systems,
the City shall have the right to terminate this Agreement upon at least thirty
(30) days written notice to Azteca Systems. In addition to any other available
legal or equitable rights or remedies, upon an Event of Default by the City,
Azteca Systems shall have the right to terminate this Agreement upon at
least thirty (30) days written notice to the City.
C. Termination by Either Party. In the event of termination of this Agreement
by either the City or Azteca Systems, both agree to the following:
Update & Support Agreement, Page 12 of 14
1).Return the Software Cityworks together with all copies, modifications and
merged portions to Azteca Systems, or
2).User may continue to use the Software Cityworks with the permission of
Azteca Systems, with no expectation of continued maintenance,
support, update, or upgrade.
3).In cases referenced according to items A and B above, Azteca Systems
shall certify in writing that all proprietary information, data, schema,
or documentation belonging to User have either been returned to
User or destroyed and vice versa.
D. Termination of the Agreement for Default: Failure of either party, which has
not been remedied or waived, to perform or otherwise comply with a
material condition of the Agreement shall constitute default. Either party
may terminate this contract is part or in whole upon written notice to the
defaulting party pursuant to this term.
E. Termination for Convenience: User may terminate this contract in part or in
whole upon written notice to Azteca Systems. Azteca Systems shall be paid
for any validated services under this Contract up to the time of termination.
5. Hold Harmless: Except as otherwise provided in this agreement, Azteca Systems
shall indemnify and hold harmless Augusta, GA, and its employees and agents
from and against all liabilities, claims, suits, demands, damages, losses, and
expenses, including attorneys’ fees, arising out of or resulting from the
performance of its Work.
6. Prohibition Against Contingent Fees: Azteca Systems warrants that no person
or selling agency has been employed or retained to solicit or secure this
Agreement upon an agreement or understanding for a commission, percentage,
brokerage, or contingent fee, excepting bona fide employees or bona fide
established commercial or selling agencies maintained by Azteca Systems for the
purpose of securing business and that Azteca Systems has not received any non-
User fee related to this Agreement without the prior written consent of User.
For breach or violation of this warranty, User shall have the right to annul this
Agreement without liability or at its discretion to deduct from the Agreement
Price of consideration the full amount of such commission, percentage,
brokerage or contingent fee.
7. Governing Law and Venue: The laws of the State of Georgia shall govern the
Agreement between User and Azteca Systems with regard to its interpretation
and performance, and any other claims related to this agreement.
All claims, disputes and other matters in question between User and Azteca
Systems arising out of or relating to the Agreement, or the breach thereof, shall
be decided in the Superior Court of Richmond County, Georgia. Azteca Systems,
by executing this Agreement, specifically consents to jurisdiction and venue in
Update & Support Agreement, Page 13 of 14
Richmond County and waives any right to contest the jurisdiction and venue in
the Superior Court of Richmond County, Georgia.
8. Georgia Prompt Pay Act Not Applicable: The terms of this agreement supersede
any and all provisions of the Georgia Prompt Pay Act.
9. Change Order Acknowledgment: “Contractor acknowledges that this contract
and any changes to it by amendment, modification, change order or other
similar document may have required or may require the legislative authorization
of the Board of Commissioners and approval of the Mayor. Under Georgia law,
Contractor is deemed to possess knowledge concerning Augusta, Georgia's
ability to assume contractual obligations and the consequences of Contractor's
provision of goods or services to Augusta, Georgia under an unauthorized
contract, amendment, modification, change order or other similar document,
including the possibility that the Contractor may be precluded from recovering
payment for such unauthorized goods or services. Accordingly, Contractor agrees
that if it provides goods or services to Augusta, Georgia under a contract that has
not received proper legislative authorization or if the Contractor provides goods
or services to Augusta, Georgia in excess of the any contractually authorized
goods or services, as required by Augusta, Georgia's Charter and Code, Augusta,
Georgia may withhold payment for any unauthorized goods or services provided
by Contractor. Contractor assumes all risk of non-payment for the provision of
any unauthorized goods or services to Augusta, Georgia, and it waives all claims
to payment or to other remedies for the provision of any unauthorized goods or
services to Augusta, Georgia, however characterized, including, without
limitation, all remedies at law or equity." This acknowledgement shall be a
mandatory provision in all Augusta, Georgia contracts for goods and services,
except revenue producing contracts.
10. E-Verify Requirements: All contractors and subcontractors entering into
contracts with Augusta, Georgia for the physical performance of services shall
be required to execute an Affidavit verifying its compliance with O.C.G.A. § 13-
10-91, stating affirmatively that the individual, firm, or corporation which is
contracting with Augusta, Georgia has registered with and is participating in a
federal work authorization program. All contractors and subcontractors must
provide their E-Verify number and must be in compliance with the electronic
verification of work authorized programs operated by the United States
Department of Homeland Security or any equivalent federal work authorization
program operated by the United States Department of Homeland Security to
verify information of newly hired employees, pursuant to the Immigration
Reform and Control Act of 1986 (IRCA), P.L. 99-603, in accordance with the
applicability provisions and deadlines established in O.C.G.A. § 13-10-91 and
shall continue to use the federal authorization program throughout the contract
term. All contractors shall further agree that, should it employ or contract with
any subcontractor(s) in connection with the physical performance of services
Update & Support Agreement, Page 14 of 14
pursuant to its contract with Augusta, Georgia the contractor will secure from
such subcontractor(s) each subcontractor’s E-Verify number as evidence of
verification of compliance with O.C.G.A. § 13-10-91 on the subcontractor
affidavit provided in Rule 300-10-01-.08 or a substantially similar form. All
contractors shall further agree to maintain records of such compliance and
provide a copy of each such verification to Augusta, Georgia at the time the
subcontractor(s) is retained to perform such physical services.
11. Right to Inspect Premises: Augusta, Georgia may, at reasonable times, inspect
the part of the plant, place of business, or work site of Azteca Systems or any
subcontractor of Azteca Systems or subunit thereof which is pertinent to the
performance of any contract awarded or to be awarded by Augusta, Georgia.
12. Local Small Business Language: In accordance with Chapter 10B of the AUGUSTA,
GA. CODE, Contractor expressly agrees to collect and maintain all records
necessary to for Augusta, Georgia to evaluate the effectiveness of its Local Small
Business Opportunity Program and to make such records available to Augusta,
Georgia. The requirements of the Local Small Business Opportunity Program can
be found at www.augustaga.gov. In accordance with AUGUSTA, GA. CODE § 1-10-
129(d)(7), for all contracts where a local small business goal has been
established, the contractor is required to provide local small business utilization
reports. Contractor shall report to Augusta, Georgia the total dollars paid to
each local small business on each contract, and shall provide such payment
affidavits, regarding payment to subcontractors as may be requested by
Augusta, Georgia. Such documents shall be in the format specified by the
Director of minority and small business opportunities, and shall be submitted at
such times as required by Augusta, Georgia. Failure to provide such reports
within the time period specified by Augusta, Georgia shall entitle Augusta,
Georgia to exercise any of the remedies set forth, including but not limited to,
withholding payment from the contractor and/or collecting liquidated damages.
Software License Agreement, Page 1 of 9
Azteca Systems, Inc. Phone: (801) 523-2751
11075 South State St. FAX (801) 523-3734
Suite 24 Email: info@cityworks.com
Sandy, Utah 84070 http://www.cityworks.com
CITYWORKSÒ
SOFTWARE LICENSE AGREEMENT
Contract No. C156413
This is a license agreement and not an agreement for sale. This license agreement
(Agreement) is between Augusta, Georgia, a political subdivision of the State of Georgia, with
its place of business at 530 Greene Street, Augusta, GA U.S.A., 30901 (Licensee) and Azteca
Systems Inc. (Azteca SystemsTM), a Utah corporation, with its principal place of business at
11075 South State Street, Suite #24 Sandy, Utah, 84070, and gives Licensee certain limited
rights to use the proprietary software The Software Cityworks and Related Materials. All rights
not specifically granted in this Agreement are reserved to Azteca Systems.
1. Definitions: As used herein, the following words, phrases, or terms in this Agreement shall
have the following meanings:
1.1 “The Software Cityworks” means the actual copy of all or any portion of the
computer programs delivered as listed in paragraph 5.1 Licensed Software, inclusive
of backups, updates, or merged copies permitted hereunder or subsequently
supplied by Azteca Systems.
1.2 “Related Materials” means all of the printed materials, user documentation,
training documentation, and confidential activation code for The Software Cityworks
supplied by Azteca Systems under this Agreement.
1.3 "Effective Date" shall mean the date on which Licensee receives the Software Cityworks
and Related Material from Azteca Systems.
2. Term: This Agreement shall become effective on the Effective Date and shall be valid for as
long as Licensee complies with the Permitted Uses and Uses Not Permitted provisions of this
Agreement unless otherwise terminated in accordance with this Agreement. Azteca Systems
may terminate this Agreement by 30 calendar days’ prior written notice to Licensee if Licensee
fails to comply with the Permitted Uses and Uses Not Permitted provisions of this Agreement.
Unless otherwise agreed in writing, Licensee shall have 60 days after receiving notice of such
failed compliance from Azteca Systems to cure the default. If this Agreement is terminated
either under Section 8 or Section 17 below, Licensee shall then return to Azteca Systems all of
The Software Cityworks, related modules, related updates, and any whole or partial copies,
codes, modifications, and merged portions in any form. Azteca will likewise return all
materials, digital or otherwise, belonging to Licensee. Azteca will for no additional charge to
Software License Agreement, Page 2 of 9
Licensee and at Licensee’s option either grant a perpetual license to the Licensee which will
allow Licensee to retain the ability to access records and data contained in The Cityworks
Software or will provide hard copies of all files needed by the Licensee. The parties hereby
agree that all provisions which operate to protect the intellectual rights of Azteca Systems shall
remain in force should breach occur.
3. Reservation of Ownership and Grant of License: Azteca Systems retains exclusive title and
ownership of any copy of The Software Cityworks and Related Material licensed under this
Agreement and grants to Licensee a personal, nonexclusive, nontransferable license to use The
Software Cityworks and Related Materials pursuant to the terms and conditions of this
Agreement. From the Effective Date, Licensee agrees to use reasonable effort to protect The
Software Cityworks and Related Materials from unauthorized use, reproduction, distribution,
or publication.
4. Copyright: The Software Cityworks and Related Material are owned by Azteca Systems and
are protected by United States copyright laws and applicable international treaties and/or
conventions. Licensee agrees not to export The Software Cityworks into a country which does
not have copyright laws that will protect Azteca System’s proprietary rights.
5. Licensing and/or Royalty Fees: In consideration of the License fees (“License Fees”) paid
under Purchase Order No.___________ dated______________(see attachment A), Azteca
Systems grants to Licensee a nonexclusive, nontransferable license to use the Licenses
obtained under this Agreement as follows:
5.1 Licensed Software Departmental Site License for Augusta Utility Department
including: Server AMS, Desktop, Storeroom, CCTV Interface,
Equipment Manager, Contracts, Cityworks Analytics, Service
Request API, Work Order API, and Use of the API’s for 3rd party
Local Government Templates
Initial ______
5.2 Permitted Uses:
· Licensee may use the number of copies of The Software Cityworks specified in
paragraph 5.1 for which License Fees have been paid on the computer systems(s)
and/or specific computer networks(s) for Licensee’s own internal use.
· Licensee may install the number of copies and modules of The Software Cityworks
specified in paragraph 5.1 for which License Fees have been paid onto the permanent
storage device(s) on the computer system(s) and/or specific computer network(s).
· Licensee may maintain one (1) copy of The Software Cityworks to a CD or DVD type
medium for archival purposes during the term of this Agreement unless the right to
make additional copies is granted to Licensee in writing by Azteca Systems. Regularly
Software License Agreement, Page 3 of 9
scheduled full system and partial system archival backups are allowable and specifically
exempted from this provision.
· Licensee may use, copy, alter, modify, merge, reproduce, and create derivative works
of the on-line documentation accessible on MyCityworks.com for Licensee’s own
internal use. The portions of the on-line documentation merged with other software,
hard copy, and digital materials shall continue to be subject to the terms and
conditions of this Agreement and shall provide the following copyright attribution
notice acknowledging Azteca Systems proprietary rights in the on-line documentation:
“Portions of this document include intellectual property of Azteca Systems and are
used herein by permission. Copyright Ó 2013 Azteca Systems Inc. All Rights
Reserved.”
5.3 Uses Not Permitted:
· Licensee shall not sell, rent, lease, sub-license, lend, assign, time-share, transfer or
export, in whole or in part to unlicensed third parties, or provide access to prior or
present versions of The Software Cityworks, any updates, or Licensee’s rights under
this Agreement. Nothing in this Section shall prevent use of and access to The Software
Cityworks by Licensee’s employees, agents or others performing work for or on behalf
of the Licensee.
· Licensee shall not reverse engineer, decompile, or disassemble The Software Cityworks,
or make any attempt to unlock or bypass The Software Cityworks keycode, as
applicable, subject to local law.
· Licensee shall not make additional copies of The Software Cityworks and Related
Materials beyond that described in the Permitted Uses section above.
· Licensee shall not remove or obscure any Azteca Systems copyright or trademark
notices.
6. The Software Cityworks Update and Support: Update and support services for The
Software Cityworks is available if Licensee and Azteca Systems have executed a Cityworks
Update and Support Agreement. Fees for any such support services shall be governed by the
Cityworks Update and Support Agreement.
7. Limited Warranty: Limited Warranty: Azteca Systems warrants that it owns or has the full
right and authority and all associated intellectual property rights necessary to grant Licensee
rights and licenses set forth in this Agreement to The Software Cityworks and Related
Materials. Azteca Systems warrants that The Software Cityworks, unaltered, will substantially
conform to the Related Materials for a period of one (1) year from the Effective Date
(“Warranty Period”). Azteca Systems warrants that the media upon which The Software
Cityworks is provided will be free from defects in materials and workmanship under normal
use and service during the Warranty Period.
Software License Agreement, Page 4 of 9
AZTECA SYSTEMS DISCLAIMS ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE SOFTWARE CITYWORKS.
AZTECA SYSTEMS DOES NOT WARRANT THAT THE OPERATIONS OF ITS RESPECTIVE SOFTWARE
AND RELATED MATERIALS WILL BE UNINTERRUPTED AND/OR ERROR FREE.
8. Exclusive Remedy and Limitation of Liability: Exclusive Remedy and Limitation of Liability:
One (1) year from the Effective Date and during the Warranty Period, Azteca System’s entire
liability and Licensee’s exclusive remedy for breach of the warranties against defect(s) in
materials and workmanship shall be to request Azteca Systems correct the defect(s) by whatever
means reasonably available to Azteca Systems such as remedy the defect(s), or provide a
suitable work around, or replace The Software Cityworks in accordance with the Cityworks
Update and Support Agreement (if then in effect with Licensee). If Azteca Systems exhausts
available remedies and is unable to remedy the defect(s) Licensee may by written notice of its
election to Azteca Systems, terminate this Agreement for its convenience and have Azteca
Systems return 100% of the License Fees paid upon the Licensee’s return of The Software
Cityworks to Azteca Systems. Azteca Systems shall not be liable for indirect, special, incidental,
or consequential damages related to Licensee’s use of The Software Cityworks, unless such
damage is caused by Azteca System’s actual negligence.
IN NO EVENT SHALL AZTECA SYSTEMS BE LIABLE TO THE LICENSEE FOR COSTS OF
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, LOST PROFITS, LOST SALES OR BUSINESS
EXPENDITURES, INVESTMENTS, OR COMMITMENTS IN CONNECTION WITH ANY BUSINESS, LOSS
OF ANY GOODWILL, OR FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES ARISING OUT OF THIS AGREEMENT OR USE OF THE SOFTWARE AND RELATED
MATERIALS, UNLESS SUCH LOSS OR DAMAGE IS CAUSED BY AZTECA SYSTEM’S ACTUAL
NEGLIGENCE.
9. Indemnity: Indemnity: Azteca Systems, at its own expense, will hold harmless, defend and
indemnify Licensee from all claims that The Software Cityworks or Related Materials furnished
under this Agreement infringes a U.S. Copyright or other intellectual property rights of a third
party, provided that Licensee gives Azteca Systems prompt written notice of such claims.
As to The Software Cityworks which are or in the opinion of Azteca Systems may become subject
to a claim of infringement, Azteca Systems, at its option, will obtain the right for Licensee to
continue using The Software Cityworks or replace or modify The Software Cityworks so as to
make them non-infringing. If none of the alternatives is available on commercially reasonable
terms, then Licensee agrees to, upon Azteca Systems’ written request, terminate for
convenience the Agreement upon the Licensee returning The Software Cityworks to Azteca
Systems and Azteca Systems will refund to the Licensee 100% of the License Fees paid.
Azteca Systems will not indemnify or defend Licensee from any infringement claim resulting
from Licensee’s unauthorized modification or alteration of The Software Cityworks or Related
Materials.
Software License Agreement, Page 5 of 9
This section states Azteca System’s entire obligation to Licensee and Licensee’s sole and
exclusive remedy for infringement.
10. Additional Software Licenses: Azteca Systems acknowledges that this contract and any
changes to it by amendment, modification, change order or other similar document may have
required or may require the legislative authorization of the Board of Commissioners and
approval of the Mayor. Under Georgia law, Azteca Systems is deemed to possess knowledge
concerning Augusta, Georgia's ability to assume contractual obligations and the consequences of
Azteca Systems' provision of goods or services to Augusta, Georgia under an unauthorized
contract, amendment, modification, change order or other similar document, including the
possibility that the Azteca Systems may be precluded from recovering payment for such
unauthorized goods or services. Accordingly, Azteca Systems agrees that if it provides goods or
services to Augusta, Georgia under a contract that has not received proper legislative
authorization or if the Azteca Systems provides goods or services to Augusta, Georgia in excess
of the any contractually authorized goods or services, as required by Augusta, Georgia's Charter
and Code, Augusta, Georgia may withhold payment for any unauthorized goods or services
provided by Azteca Systems. Azteca Systems assumes all risk of non-payment for the provision
of any unauthorized goods or services to Augusta, Georgia, and it waives all claims to payment
or to other remedies for the provision of any unauthorized goods or services to Augusta,
Georgia, however characterized, including, without limitation, all remedies at law or equity.
11. Export Regulations: Licensee acknowledges that this Agreement and the performance
thereof are subject to compliance with any and all applicable United States laws, regulations, or
orders relating to the export of computer software or know-how relating thereto. The Software
Cityworks are determined to be Technical Data under United States export laws. Licensee
agrees to comply with all laws, regulations, and orders of the United States in regard to any
export of such Technical Data. Licensee agrees not to disclose or re-export any Technical Data
received under this Agreement in or to any countries for which the United States government
requires an export license or other supporting documentation at the time of export or transfer,
unless Licensee has obtained prior written authorization from Azteca Systems and the U.S.
Office of Export Control.
12. Force Majeure:
Neither party shall be liable to the other for failure or delay in the performance of a required
obligation during any period where such failure or delay is caused by strike, riot, fire, flood,
natural disaster, or other similar cause beyond such party’s control, provided that such party
gives prompt written notice of such condition and resumes its performance as soon as possible.
13. Severability: If any provision(s) of this Agreement shall be held to be invalid, illegal, or
unenforceable by a court or other tribunal of competent jurisdiction, the validity, legality, and
enforceability of the remaining provisions shall not in any way be affected or impaired thereby.
The provisions of this Agreement shall be enforceable to the extent permissible under the laws
of the State of Georgia.
Software License Agreement, Page 6 of 9
14. No Implied Waivers: No failure or delay by Azteca Systems or Licensee in enforcing any right
or remedy under this Agreement shall be construed as a waiver of any future or other exercise
of such right or remedy by Azteca Systems.
15. Order of Precedence: Any conflict between the terms of this License Agreement and any
Purchase Order or other terms shall be resolved in favor of the terms of this License Agreement.
16. Governing Law: The law of the State of Georgia shall govern this Agreement between
Azteca Systems and Licensee with regard to its interpretation and performance, and any other
claims related to this Agreement. All claims, disputes and other matters in question between
Azteca Systems and Licensee arising out of or relating to the Agreement or the breach thereof,
shall be decided by a court of competent jurisdiction in Richmond County, Georgia. Azteca
Systems, by executing this Agreement, specifically consents to jurisdiction and venue in
Richmond County and waives any right to contest the jurisdiction and venue in Richmond
County,
17. Termination for Convenience: In the event that either funding from the Licensee or other
sources is withdrawn, reduced, or limited, or the authority of the Licensee to perform any of
its duties is withdrawn, reduced, or limited in any way after the Effective Date of this
Agreement and prior to normal completion, or the Licensee determines that it is in its best
interest to sever the agreement, the parties shall have the authority to exercise the
Termination for Convenience option to terminate this Agreement, in whole or in part. If a
party to this Agreement chooses to terminate for convenience that party may do so by thirty
(30) days written notice to the other party.
If this Agreement is terminated for convenience, the Licensee is only liable for payment
required by the terms of this Agreement for services rendered or software received and
accepted prior to the Effective Date of termination.
Also, set forth elsewhere in this Agreement are specific provisions which allow the parties to
terminate this Agreement for convenience (see Exclusive Remedy and Limitation of Liability
provision).
18. Mediation Clause: Azteca Systems and Licensee will attempt to settle any claim or
controversy arising out of this Agreement through consultation and negotiation in good faith
and a spirit of mutual cooperation. If those attempts fail then the dispute will be mediated by
a mutually acceptable mediator to be chosen by Azteca Systems and the Licensee within thirty
(30) days after written notice by one of the parties demanding non-binding mediation. Neither
party may unreasonably withhold consent to the selection of a mediator. Azteca Systems and
the Licensee will share the cost of the mediation equally. By mutual agreement, however,
Azteca Systems and Licensee may postpone mediation until both parties have completed some
Software License Agreement, Page 7 of 9
specified limited discovery about the dispute. The parties may also agree to replace mediation
with some other form of non-binding alternate dispute resolution procedure (“ADR”).
Any dispute which cannot be resolved between the parties through negotiation or mediation
within two (2) months of the date of the initial demand for it by one of the parties may then be
submitted to a court of competent jurisdiction in the County of Richmond, Georgia. Both
Azteca Systems and Licensee consent to jurisdiction by such a court. The use of any ADR
procedures will not be considered under the doctrine of latches, waiver or estoppel to affect
adversely the rights of either party. Nothing shall prevent either of the parties from resorting
to the judicial proceedings mentioned in this paragraph if (a) good faith efforts to attempt
resolution of the dispute under these procedures have been unsuccessful; or (b) interim relief
from the court is necessary to prevent serious and irreparable injury to one of the parties or
others.
19. Entire Agreement: This Agreement constitutes the sole and entire agreement of the parties
as to the matter set forth herein and supersedes any previous agreements, understandings, and
arrangements between the parties relating hereto. Except as otherwise expressly provided
herein, any Amendments to this Agreement must be in writing and signed by an authorized
representative of each party.
20. Data Confidentiality Statement: For any client data and / or confidential information (data)
provided to Azteca Systems, we will take reasonable measures to assure that the data is not
inappropriately accessed or distributed to any third-party. Data provided to Azteca Systems by
the client will be loaded onto Azteca Systems servers or employee computers for the purpose of
testing Cityworks software, database structure, or database values, and related Esri software to
resolve database or software performance issues, software enhancements and software defects
(“bugs”). At no time will the data be distributed to individuals or organizations who are not
Azteca Systems employees without first receiving written approval from the client. If requested
by the client, and once the testing has been completed, Azteca Systems will delete all data
provided by the client.
Software License Agreement, Page 8 of 9
IN WITNESS WHEREOF, the parties hereto have executed this Agreement to be effective, valid,
and binding upon the parties as of the date below as executed by their duly authorized
representatives.
Accepted and Agreed:
Augusta, Georgia. Azteca Systems, Inc.
(Licensee) (Azteca Systems)
By: By:
Authorized Signature Authorized Signature
Printed Name: Deke Copenhaver Printed Name:
Title: Mayor Title:
Date:___________________ Date:__________________
Attest Witness
By:__________________________________ By:_________________________________
Lena J. Bonner, Clerk of Commission
Date:___________________ Date:__________________
This Agreement may be executed in any number of counterparts, each of which will be deemed to be an original
and all of which taken together will be deemed to constitute one and the same instrument. Counterparts may be
executed either in original, faxed or other agreed electronic form. The parties adopt any signatures received by a
receiving fax machine or other agreed electronic form as valid and binding original signatures of the parties even if
an original paper document bearing a party's original signature is not delivered. Any party providing its signature
in such manner will upon request promptly forward to the other party an original of the signed copy of this
Agreement.
Software License Agreement, Page 9 of 9
Attachment A – Purchase Order
City of Augusta, Georgia
Engineering Department
Stormwater, Engineering and Traffic Engineering Divisions
Cityworks Enterprise Asset Management System
Implementation
STATEMENT OF WORK
October 28, 2015
Statement of Work
Cityworks Enterprise Asset Management System Implementation
City of Augusta, Georgia
Engineering Department; Stormwater, Engineering and Traffic Engineering Divisions
October 28, 2015
Prepared by Woolpert, Inc.
6802 Paragon Place, Suite 410
Henrico, VA 23230
www.woolpert.com
Cityworks Enterprise Asset Management System Implementation
Statement of Work
City of Augusta, Georgia – Engineering Department
October 28, 2015 i
CONTENTS
CONTENTS ........................................................................................... i
DOCUMENT ACCEPTANCE ....................................................................... iii
CHANGE CONTROL................................................................................ iii
GENERAL ............................................................................................ 1
PROJECT MANAGEMENT .......................................................................... 3
Task PM.1: Project Administration ............................................................................ 3
Task PM.2: Project Kick-Off Meeting .......................................................................... 3
Task PM.3: Project Schedule Coordination ................................................................... 4
Task PM.4: Client Status Meetings ............................................................................. 4
Task PM.5: Internal Coordination Meetings .................................................................. 5
TECHNICAL APPROACH ........................................................................... 6
PHASE 1 – IMPLEMENTATION PLANNING ..................................................................... 7
Task 1.1: Conduct Pre-Planning Discovery ................................................................. 7
Task 1.2: Install and Configure Core Cityworks AMS Software in a Sandbox Environment ......... 8
Task 1.3: Provide Asset Management (AM) Software Demonstrations ................................. 9
Task 1.4: Conduct Business Process Reviews ............................................................. 10
Task 1.5: Phase 1 Quality Control .......................................................................... 11
Task 1.6: Phase Acceptance and Close .................................................................... 12
PHASE 2 – STORMWATER CORE SYSTEM DESIGN AND CONFIGURATION ....................................13
Task 2.1: Prepare Configuration Documentation ........................................................ 13
Task 2.2: Conduct Core Team Training .................................................................... 13
Task 2.3: Core Cityworks AMS Configuration ............................................................. 14
Task 2.4: Cityworks Storeroom Configuration ............................................................ 16
Task 2.5: Review and Approval of Updated System Configuration and Documentation ........... 17
Task 2.6: Provide Cityworks AMS Software Demonstrations ............................................ 18
Task 2.7: Phase 2 Quality Control .......................................................................... 18
Task 2.8: Phase Acceptance and Close .................................................................... 19
PHASE 3 – STORMWATER ADVANCED AMS FUNCTIONALITY DEVELOPMENT & CONFIGURATION ..........20
Task 3.1: Application Interfaces ............................................................................ 20
Task 3.2: Perform Data Conversion of Legacy Data Sets ................................................ 20
Task 3.3: Develop Custom Reports and Dashboards ..................................................... 21
Task 3.4: Phase 3 Quality Control .......................................................................... 22
Task 3.5: Phase Acceptance and Close .................................................................... 22
PHASE 4 – STORMWATER SYSTEM DEPLOYMENT ...........................................................23
Task 4.1: Develop Test Plan ................................................................................. 23
Task 4.2: Provide Tester Training .......................................................................... 23
Task 4.3: Provide End-User Training ....................................................................... 25
Cityworks Enterprise Asset Management System Implementation
Statement of Work
City of Augusta, Georgia – Engineering Department
October 28, 2015 ii
Task 4.5: Provide Go-Live Support ......................................................................... 26
Task 4.5: Phase 4 Quality Control .......................................................................... 27
Task 4.6: Phase Acceptance and Close .................................................................... 27
PHASE 5 – ENGINEERING AND TRAFFIC ENGINEERING CORE SYSTEM DESIGN AND CONFIGURATION .......28
Task 5.1: Prepare Configuration Documentation ........................................................ 28
Task 5.2: Conduct Core Team Training .................................................................... 28
Task 5.3: Core Cityworks AMS Configuration ............................................................. 29
Task 5.4: Cityworks Storeroom Configuration ............................................................ 31
Task 5.5: Review and Approval of Updated System Configuration and Documentation ........... 32
Task 5.6: Provide Cityworks AMS Software Demonstrations ............................................ 33
Task 5.7: Phase 5 Quality Control .......................................................................... 34
Task 5.8: Phase Acceptance and Close .................................................................... 34
PHASE 6 – ENGINEERING AND TRAFFIC ENGINEERING ADVANCED AMS FUNCTIONALITY DEVELOPMENT &
CONFIGURATION ............................................................................................35
Task 6.1: Application Interfaces ............................................................................ 35
Task 6.2: Perform Data Conversion of Legacy Data Sets ................................................ 35
Task 6.3: Develop Custom Reports and Dashboards ..................................................... 35
Task 6.4: Phase 6 Quality Control .......................................................................... 36
Task 6.5: Phase Acceptance and Close .................................................................... 36
PHASE 7 – ENGINEERING AND TRAFFIC ENGINEERING SYSTEM DEPLOYMENT ..............................37
Task 7.1: Develop Test Plan ................................................................................. 37
Task 7.2: User Acceptance Testing ......................................................................... 37
Task 7.3: Provide End-User Training ....................................................................... 39
Task 7.5: Provide Go-Live Support ......................................................................... 40
Task 7.5: Phase 7 Quality Control .......................................................................... 41
Task 7.6: Phase Acceptance and Close .................................................................... 41
CITYWORKS AMS SOFTWARE LICENSING .................................................... 42
PROJECT COST ESTIMATES .................................................................... 43
PROJECT SCHEDULE ............................................................................ 46
Cityworks Enterprise Asset Management System Implementation
Statement of Work
City of Augusta, Georgia – Engineering Department
October 28, 2015 iii
DOCUMENT ACCEPTANCE
Table 1: Document Acceptance
Name
Client, Project Manager
Date:
Steve Schwabe
Woolpert, Project Manager Date:
Carla Muscarella
Woolpert, Project Director Date:
CHANGE CONTROL
Table 2: Document Control
Change Record
Date Author Version Change Reference
2015.09.19 Steve Schwabe 1.0 Initial Draft
2015.10.09 Steve Schwabe 2.0 Included Engineering and Traffic Engineering Divisions
2015.10.28 Steve Schwabe 3.0 Included cost for performance bond
File name: Statement of Work_Cityworks AMS Implementation_City_of
Augusta_EngineeringDepartment_2015-10-28.docx
Cityworks Enterprise Asset Management System Implementation
Scope of Work
City of Augusta, Georgia – Engineering Department
October 28, 2015 1
GENERAL
The City of Augusta Cityworks Server AMS implementation project for the Engineering Department con-
sists of the following main components:
1. Fast-track implementation of Cityworks Service AMS for the Stormwater Division
2. Implementation of Cityworks Server AMS for the Engineering and Traffic Engineering Divisions to
begin after the Stormwater implementation is complete or near complete
3. Implementation of Cityworks Storeroom for materials management
4. Configuration of the Cityworks Server AMS solution to work in conjunctions with the City‘s Motorola
CSR application for service requests
5. Development of spreadsheets to collect work order information until Cityworks Server AMS is ready
for Go-Live; loading of the spreadsheets into Cityworks at Go-Live
6. Custom report development
There are many related tasks and sub-tasks that have to be properly executed to ensure a successful
outcome to this important project (such as business process review, custom application configuration,
training, and testing). Our project methodology addresses all of the details of this complex project
and ensures all aspects (people, processes, and technology) are comprehensively addressed in a logical
order.
Our approach includes many opportunities for our technical staff to work alongside Client staff to
transfer knowledge, such that by the time we take you live with your new Cityworks Server AMS solu-
tion, you will be system experts in your own right.
Services, and associated deliverables, are categorized into four (4) major phases, as presented in the
following sections. For this project, the Implementation Planning Phase will be conducted for all par-
ticipating divisions. The Configuration, Advanced Functionality and Deployment Phases will be execut-
ed as Phases 2-4 for the Stormwater implementation and then again as Phases 5-7 for the Engineering
and Traffic Engineering implementation. Completion of each phase will culminate with the execution
of a Phase Acceptance and Close document signifying the Client‘s acceptance of the services defined in
that phase. Each of these phases, along with the relevant tasks / sub-tasks is described in detail in the
following sections.
Our project plan and associated budget and schedule were developed based on the following bounding
assumptions and subsequent discussions with Stormwater Department staff:
• All three divisions within the Engineering Department, Stormwater, Engineering and Traffic Engi-
neering will be implemented under this Scope of Services.
• The Stormwater Division‘s asset data is relatively complete and accurate within the GIS system
• The Engineering and Traffic Engineering asset data is not complete within the GIS. This infor-
mation is currently being collected so that there will be some data for use during the implementa-
tion. More, but not all, of the remaining data will exist by Go-Live. A business process will be de-
fined that simplifies the creation of new asset records in the field so that the remaining assets can
be collected post-Go-Live in a streamlined manner.
• All divisions will use Cityworks for Service Requests, Work Orders, Inspections and Inventory Man-
agement.
o Service requests will be configured such that the Motorola CSR system can leverage the
configuration via the existing interface between the Motorola and Cityworks softwares
Cityworks Enterprise Asset Management System Implementation
Scope of Work
City of Augusta, Georgia – Engineering Department
October 28, 2015 2
o Work orders will be configured to support a range of maintenance activities including
preventative maintenance, scheduled corrective maintenance, un-planned reactive
maintenance
o Inspections will be configured to support various regulatory reporting requirements
• None of these divisions use CCTV to perform inspections.
• The Stormwater Division requires a method for recording work performed starting on January 1,
2016. This method will be external to Cityworks AMS. The information recorded about the work
will be loaded into the Cityworks AMS around Go-Live.
• The City is to identify and empower a Project Manager
• The City is to identify and empower a Cityworks System Administrator for the Engineering Depart-
ment
• The City is to identify and empower a minimum of two (2) power users from each of the three (3)
implementing divisions, Stormwater, Engineering and Traffic Engineering, one (1) Cityworks System
Administrator and one (1) GIS Analyst for a total of eight (8) power users and one project manager.
This will constitute the Client Core Team.
Cityworks Enterprise Asset Management System Implementation
Scope of Work
City of Augusta, Georgia – Engineering Department
October 28, 2015 3
PROJECT MANAGEMENT
TASK PM.1: PROJECT ADMINISTRATION
Woolpert will provide the following general project management services:
Develop, in cooperation with the Client‘s project manager, a project plan and schedule;
Proactively manage and update project plan and schedule, as required, throughout the duration of
the project. Project plan and schedule modifications will be facilitated upon common agreement
between the Client and Woolpert in accordance with the issue control process detailed in the pro-
ject plan;
Coordinate project events with the Client‘s project manager and Woolpert team members;
Author, edit, review, and distribute project documentation and technical reports as required;
Facilitate in-process review meetings with the Client‘s project manager, committees, manage-
ment, and end-users as scheduled, and appropriate, throughout the duration of the project;
Perform miscellaneous project administration (e.g. arrange travel, internal project updates); and
Anticipate problem areas and propose and facilitate solutions
Deliverables
Draft and final project plan
Monthly project status reports
On-going project management, including resource allocation, invoicing and general consulting
Password protected project collaboration environment and issue log management
Assumptions
The activities discussed in this section will begin once a Written Notice-to-Proceed is received from
the Client
Client Responsibilities
Assemble a team of domain and technical experts and have representation of all work groups with-
in the division to be involved throughout all phases of the project
Provide a point of contact for all project management issues and questions
Review, comment and accept draft project work plan within five days of document delivery
Schedule appropriate internal staff and provide facilities for on-site meetings and off-site confer-
ence calls
Review and accept project status reports, or otherwise provide comments on same within a rea-
sonable time frame
TASK PM.2: PROJECT KICK-OFF MEETING
As soon as is reasonably feasible, following receipt of the Written Notice to Proceed, Woolpert‘s pro-
ject manager will work with the Client‘s project manager to schedule the kick-off meeting. This meet-
ing will be facilitated on-site at the Client‘s offices for the purpose of: 1) establishing the necessary
Project Management protocols to be adhered to by all stakeholders, 2) reviewing the Client‘s imple-
mentation goals and objectives with all team members, 3) identifying any Client-owned source docu-
mentation necessary to support the project, 4) identifying all critical path schedule milestones, and 5)
addressing any outstanding scope or schedule questions that Client stakeholders may have. Said meet-
ing shall be of a duration suitable for addressing each of the items previously listed. Development of
Cityworks Enterprise Asset Management System Implementation
Scope of Work
City of Augusta, Georgia – Engineering Department
October 28, 2015 4
the kick-off meeting agenda shall be the joint responsibility of Woolpert‘s and the Client‘s project
managers.
Deliverables
Kickoff meeting agenda
On-site project kick-off meeting (half day)
Assumptions
The activities discussed in this section will begin once a Written Notice-to-Proceed is received from
the Client
Client Responsibilities
Schedule meeting space and supporting technology peripherals suitable for the kick-off meeting
Coordinate and schedule meeting attendees
TASK PM.3: PROJECT SCHEDULE COORDINATION
Project schedule coordination and management will be performed using Microsoft Project software.
Project schedules and tasks will be monitored and adjusted as needed, depending upon the Client‘s
priorities and ability make its staff and facilities available at the appropriate times throughout the pro-
ject. An updated project schedule delineating resources, scheduled tasks, and completed tasks will be
maintained and available to all Woolpert and Client project participants.
Deliverables
Project schedule maintained and monitored on an on-going basis
Assumptions
The activities discussed in this section will begin once a Written Notice-to-Proceed is received from
the Client
Client Responsibilities
Review project schedule on an on-going basis
TASK PM.4: CLIENT STATUS MEETINGS
Woolpert will facilitate a regular occurring status meeting. Woolpert‘s Project Manager will partici-
pate in regularly scheduled project status meetings with the Client‘s Project Manager and designees for
the purpose of reviewing project issues including: 1) activities, action items, and deliverables complet-
ed to date; 2) activities, action items, and deliverables in process or scheduled; 3) technical or con-
tractual issues that require corrective action. Woolpert meeting participants will include Woolpert‘s
Project manager and ad hoc team members, as required. Client meeting participants will be as
deemed necessary by the Client‘s project manager, or as requested by Woolpert‘s project manager.
Deliverables
Monthly project status reports upload to project website
Monthly project status meetings
Assumptions
The activities discussed in this section will begin once a Written Notice-to-Proceed is received from
the Client
Cityworks Enterprise Asset Management System Implementation
Scope of Work
City of Augusta, Georgia – Engineering Department
October 28, 2015 5
Client Responsibilities
Schedule appropriate internal staff and provide facilities for on-site meetings and off-site confer-
ence calls
Review and accept project status reports, or otherwise provide comments on same within a rea-
sonable time frame
Schedule meeting space and supporting technology peripherals suitable for on-site meetings
Coordinate and schedule meeting attendees
TASK PM.5: INTERNAL COORDINATION MEETINGS
Internal coordination meetings will be held on a regular basis to ensure continuous communication
about tasks in process, scheduled tasks, and any issues impacting a successful implementation.
Woolpert‘s project manager will also utilize these meetings to gather information from project team
members required to manage on-going resource loading.
Deliverables
Regularly scheduled internal coordination meetings
Assumptions
The activities discussed in this section will begin once a Written Notice-to-Proceed is received from
the Client
Client Responsibilities
None
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Scope of Work
City of Augusta, Georgia – Engineering Department
October 28, 2015 6
TECHNICAL APPROACH
Multi-phased implementation approach with continuous project management, quality management,
knowledge transfer, and change management:
Phase 1: Implementation Planning
Phase 2: Stormwater System Design and Configuration
Phase 3: Stormwater Advanced System Functionality
Phase 4: Stormwater System Deployment
Phase 5: Engineering and Traffic Engineering System Design and Configuration
Phase 6: Engineering and Traffic Engineering Advanced System Functionality
Phase 7: Engineering and Traffic Engineering System Deployment
Project Management (Duration of Project)
Knowledge Transfer & Change Management (Duration of Project)
Quality Management (Duration of Project)
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Scope of Work
City of Augusta, Georgia – Engineering Department
October 28, 2015 7
PHASE 1 – IMPLEMENTATION PLANNING
TASK 1.1: CONDUCT PRE-PLANNING DISCOVERY
A pre-planning discovery task will be facilitated by Woolpert‘s Project Manager for the purpose of
aligning the Client‘s implementation / functionality requirements with the project plan. This discovery
process will clarify implementation objectives defined in the RFP, as well as uncover other factors (sys-
tem interfaces, workflow details, reporting requirements, data conversion requirements, etc.) that
may not have been clearly addressed to date. In these events, a decision will be made by the Client‘s
Project Manager to update the Project Plan to include these additional tasks, or place them in a park-
ing-lot for future attention. Based upon the results of this discovery, Woolpert will make any necessary
adjustments to the Project Plan and obtain acceptance from the Client.
Related sub-tasks are as follows:
Sub-Task 1.1.1: Prepare Request for Information
Sub-Task 1.1.2: Submit RFI to Client PM
Sub-Task 1.1.3: Client PM to Facilitate Data Gathering Process and Provide Data to
Woolpert (Client-Owned Task)
Sub-Task 1.1.4: Woolpert to Perform Desktop Audit of Collected Information
Sub-Task 1.1.5: Woolpert to Prepare for On-Site Discovery Workshops
Sub-Task 1.1.6: Woolpert to Facilitate Pre-Planning Discovery Workshops (On-Site Task)
Sub-Task 1.1.7: Woolpert to Document Workshop Findings and Update Implementation
Scope of Services, Assumptions, and Risk Plan
Sub-Task 1.1.8: Woolpert to Submit Updated Documentation to Client PM
Sub-Task 1.1.9: Woolpert to Facilitate Remote Review Meeting with Client Technical Team
Deliverables
Woolpert will prepare a Request for Information and submit it to the Client PM
Woolpert will perform a desktop review of the data provided by the Client PM
Woolpert PM and a Systems Analyst will facilitate a series of discovery workshops, on-site at
the Client‘s facilities, over the course of one and a half (1.5) consecutive business days
Woolpert will document the workshop discussions and finding in the form of a Technical Memo-
randum and submit it to the Client PM
Woolpert will facilitate a remote conference call meeting with the Client team to review the
contents of the Technical Memorandum
Assumptions
Workshop will take place during the same business week as, and immediately following, the
project kick-off meeting to minimize travel-related expenses
The Client PM will provide the Data gathered from the Request for Information no later than
one week before the pre-discovery workshops
All activities, other than the actual workshop will be performed remotely
The Client‘s project manager will ensure site readiness and staff participation for the workshop
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Scope of Work
City of Augusta, Georgia – Engineering Department
October 28, 2015 8
Client Responsibilities
The Client PM will facilitate the data gathering process to collect the information detailed in
Woolpert‘s RFI
The Client PM will secure appropriate meeting facilities in which Woolpert will conduct the
workshops
The Client PM will schedule all Client workshop attendees
All identified Client workshop attendees will actively participate in the on-site meetings with-
out undue interruption
The Client PM and technical project team members will review the Technical Memorandum and
provide feedback to Woolpert in a timely fashion
The Client PM and technical project team members will participate in a remote conference call
review meeting with the Woolpert PM
TASK 1.2: INSTALL AND CONFIGURE CORE CITYWORKS AMS SOFTWARE IN A SANDBOX ENVIRONMENT
This task includes installing the core Cityworks AMS software, other supporting Cityworks applications,
and a test version of a sample Cityworks database within the Client‘s networked environment. Prior to
beginning the installation, Woolpert will provide a full readiness checklist to the Client‘s IT staff to
ensure the computers and servers (application and database) are prepared in advance. Woolpert will
perform the necessary testing and configuration modifications needed to ensure a successful Cityworks
install within the Client‘s on-premise testing environment. Woolpert will request that the creation of
three databases to be deployed within the Client‘s testing environment to include Production, Testing
and Development. A Woolpert System Implementation Specialist will be onsite to perform the installa-
tion of the core Cityworks software and related databases.
Related sub-tasks are as follows:
Sub-Task 1.2.1: Woolpert to Install and Configure AMS Software in a Sandbox Environment
(On-Site Task)
Sub-Task 1.2.2: Woolpert to Test Installation and Configuration and Modify as Required (On-
Site Task)
Sub-Task 1.2.3: Woolpert to Replicate Initial Sandbox Configuration to Development Envi-
ronment(On-Site Task)
Sub-Task 1.2.4: Woolpert to Provide Core Cityworks AMS Software Administration Training
to Client System Administrators
Deliverables
Installation will take place during the same business week as, and immediately following, the
pre-planning discovery workshop in Task 1.1 to minimize travel-related expenses
Cityworks AMS specifications documentation for the Client to review
Woolpert‘s Senior Systems Analyst will facilitate a remote system specifications review meeting
for up to two (2) hours with the Client‘s IT team
Woolpert‘s Senior Systems Analyst will perform on-site installation, configuration, and testing
of the core Cityworks Server AMS applications and databases in the Client‘s on-premise network
environment (Test and Development) over the course of up to one and a quarter (1.25) consec-
utive business days
Woolpert‘s Senior Systems Analyst will provide Core Cityworks AMS installation and back-up
training to the Client‘s system administrators during the time on-site to perform the installa-
tion services.
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Scope of Work
City of Augusta, Georgia – Engineering Department
October 28, 2015 9
Assumptions
Activities including Installation, configuration, testing and training will be performed onsite at
the Client‘s facilities.
Training will be facilitated utilizing the newly installed on-premise Cityworks Server AMS envi-
ronment
The Client‘s Project Manager will ensure site readiness and staff participation for the training
The Client‘s Project Manager will ensure IT Staff are available during the Cityworks Server AMS
installation and testing to ensure the proper access and permissions are granted
The Client will create a login for Woolpert for the necessary access to install software, set up
databases, and test the software
Client Responsibilities
Create the logins for Woolpert with the necessary permissions
Ensure the Servers are prepared for the installation of Cityworks Server AMS including ArcGIS
Server, SDE and RDBMS (SQL Server or Oracle)
Client project manager to ensure the necessary staff participate in the training
TASK 1.3: PROVIDE ASSET MANAGEMENT (AM) SOFTWARE DEMONSTRATIONS
Once the initial AM software sandbox environment has been installed and configured, Woolpert will
facilitate a series of on-site software demonstrations for the purpose of introducing the Client‘s project
end user community to the core functionality and features of the AM software application(s). For many
of the future users this will be their first exposure to the new AM software. These demonstrations will
provide an initial overview of the features and functions of the new software and will serve as a basis
of on-going software training and knowledge transfer that will increase in frequency and complexity as
the project progresses through the subsequent design, configuration and deployment phases. The on-
site software demonstrations will be facilitated multiple times over a one (1) day period to accommo-
date project team member schedules.
Shortly after completion of the on-site software demonstrations, a Woolpert Implementation Specialist
will work with the Client‘s identified AM System Administrator to establish Sandbox log-ins for each
identified project team member so that they may log into the system at their leisure to further explore
the AM software workflows and capabilities.
Related sub-tasks are as follows:
Sub-Task 1.3.1: Woolpert to Prepare Software Demonstration Agenda
Sub-Task 1.3.2: Woolpert to Submit Agenda to Client PM
Sub-Task 1.3.3: Client PM to Prepare Site for Software Demonstrations (Client-Owned Task)
Sub-Task 1.3.4: Woolpert to Provide Software Demonstrations (On-Site Task)
Deliverables
Demonstrations will take place during the same business week as, and immediately following,
the software installation in Task 1.2 to minimize travel-related expenses
Woolpert will develop a Software Demonstration agenda and provide same to the Client
project manager
Woolpert will provide a Systems Analyst onsite for up to one (1) business day to facilitate
the Software Demonstrations
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Scope of Work
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October 28, 2015 10
Assumptions
Software Demonstrations will be facilitated utilizing the newly installed on-premise AM
software environment; alternatively, demonstrations can be conducted by the Woolpert
Analyst using an environment installed locally on their work station.
The Client‘s project manager will ensure site readiness and staff participation for the Soft-
ware Demonstrations
The Client‘s project manager will provide a conference room or training room with a pro-
jector. During the Software Demonstrations, individual computers are not needed for the
participants. The software functionality will be demonstrated from the instructor‘s com-
puter.
The Client‘s project manager will ensure Woolpert is provided access to the AM software
environment installed on-premise
Client Responsibilities
Client project manager to review and accept agenda for Software Demonstrations
Client project manager to schedule and accommodate the appropriate Client project team
members such that they are available, without undue interruption, for the required num-
ber of days
Secure an appropriate training facility suitable for participants
TASK 1.4: CONDUCT BUSINESS PROCESS REVIEWS
The objective of the business process reviews is three-fold: 1) provide Woolpert‘s implementation team
with a deep understanding of the Client‘s planned / desired work management processes, 2) provide
Client project participants with a deeper understanding of the impending business process improve-
ments introduced by the planned Cityworks AMS solution, and 3) establish asset life-cycle management
and work management workflows in the context of Cityworks‘ asset management capabilities.
One of the main features of a Cityworks asset and maintenance, management system is the ability of
the software to be configured to fit the unique manner in which an organization executes and manages
its infrastructure maintenance management activities. To accomplish this, Woolpert will work with Cli-
ent staff to document the work processes related to asset and maintenance management activities and
Key Performance Indicators (KPIs). This will be accomplished via two rounds of on-site – hands-on
workshops. The purpose is to gather the following information:
What are the current issues and challenges related to asset and maintenance management?
Who will use the software?
How will they use the software—what tasks do they need to perform?
In what environment will they use it?
What difference should it make for their jobs?
How will your staff use the data—how is data analyzed, how are reports prepared, etc.?
These work process reviews will play a critical role in defining and establishing the configuration re-
quirements for the Cityworks system. Using the information gathered during the business process as-
sessment task, and informed by the identified needs of the Client, the Woolpert team will evaluate the
current business processes to identify workflow issues. Business processes that might require en-
hancement or replacement will be identified. The team will then design improved workflows.
Following the workshops, Woolpert will document pertinent work processes in a Workflow Document
supported by graphical diagrams and text numerical format (i.e.: Step 1, Step 2, etc.). Woolpert will
provide the documented workflows to Client staff to review and comment upon. Once finalized,
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Scope of Work
City of Augusta, Georgia – Engineering Department
October 28, 2015 11
Woolpert will update the workflow documentation. Woolpert will then commence to of the next round
of workshops.
Related sub-tasks are as follows:
Sub-Task 1.4.1: Round 1 Business Process Review Workshops
o Sub-Task 1.4.1.1: Woolpert to Prepare for Business Process Review Workshops
o Sub-Task 1.4.1.2: Woolpert to Facilitate Business Process Review Workshops
- Sub-Task 1.4.1.2.1: Stormwater Business Process Reviews (On-Site Task)
o Sub-Task 1.4.1.3: Woolpert to Document Business Process Review Workshop Findings
Sub-Task 1.4.2: Woolpert to Prepare Business Process Review Technical Memorandum
Sub-Task 1.4.3: Woolpert to Submit Technical Memorandum to Client PM
Sub-Task 1.4.4: Woolpert to Facilitate Remote Review Meeting with Client Technical Team
Sub-Task 1.4.5: Woolpert to Prepare Updates to Business Process Review Technical Memo-
randum
Deliverables
A Woolpert Project Manager and Senior System Analyst will facilitate a series of initial on-site
Business Process Review Workshops as follows:
o Stormwater for up to two (2) consecutive business days
Woolpert team members will document the outcomes of the workshops in the form of a Tech-
nical Memorandum and submit to the Client project manager for review
Woolpert team members will facilitate a remote review meeting up to two (2) hours in duration
with the client technical team and update the Technical Memorandum based on the outcome of
the review meeting
Assumptions
The business work management business processes will be the starting point for this workshop.
It is expected that the Stormwater Division will accept these processes with minimal changes.
NOTE: Should the Stormwater Division require significant changes to the workflows, a follow-up
onsite workshop and additional effort during the configuration phase may be required.
All activities, other than the actual workshops will be performed remotely.
The Client‘s project manager will ensure site readiness and staff participation for the work-
shops
Client Responsibilities
Secure an appropriate meeting facility suitable for participants,
Schedule and accommodate the appropriate Client project participants such that they are
available, without undue interruption, for the required number of days.
TASK 1.5: PHASE 1 QUALITY CONTROL
Woolpert technical resources, not regularly involved with this implementation will perform independ-
ent quality review of the work processes and deliverable products in accordance with the Woolpert
Total Quality Plan.
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City of Augusta, Georgia – Engineering Department
October 28, 2015 12
TASK 1.6: PHASE ACCEPTANCE AND CLOSE
This is the Phase exit document that the Client project manager signs indicating Woolpert has deliv-
ered the Phase 1 services in accordance with the Scope of Work and Project Plan. Phase 2 of this
scope will not begin until Phase 1 has been approved by the Client.
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City of Augusta, Georgia – Engineering Department
October 28, 2015 13
PHASE 2 – STORMWATER CORE SYSTEM DESIGN AND CONFIGURATION
TASK 2.1: PREPARE CONFIGURATION DOCUMENTATION
Woolpert will compile the information gathered and documented through the multiple on-site work-
shops and other related project meetings and distill same into a series of organized configuration doc-
uments that will be used to guide the required Cityworks configuration such that it supports the Cli-
ent‘s work order and asset maintenance management activities.
Related sub-tasks are as follows:
Sub-Task 2.1.1: Woolpert to Prepare Draft Configuration Documentation
Sub-Task 2.1.2: Woolpert to Submit to Client PM for Review
Sub-Task 2.1.3: Woolpert to Facilitate Remote Review Meeting with Client Technical Team
Deliverables
Woolpert team members will develop a set of configuration documents as more fully detailed
above
Woolpert will facilitate a remote review meeting up to two (2) hours in duration with the Cli-
ent‘s technical team
Assumptions
All above listed tasks will be performed remotely
Client Responsibilities
Review the prepared Draft Configuration documentation
Participate in the remote review meeting
TASK 2.2: CONDUCT CORE TEAM TRAINING
Core Team Training will be facilitated for the purpose of providing the Client‘s Project Team members
with the Cityworks Server AMS knowledgebase needed to support the system design and implementa-
tion decisions. Core Team Training will be comprised of a two-day curriculum designed to introduce the
Cityworks asset management tools to the Client‘s Project Team members.
The purpose of the Core Team Training is to provide the Client‘s project participants (those with im-
plementation responsibilities) with enough exposure to, and understanding of, the Cityworks work or-
der and asset management functionality such that they are able to make smart and informed decisions
as they relate to the overall implementation objectives. The intent of the Core Team Training is not to
provide the skills needed to maintain the daily operations of the system. This End-User Training is pro-
vided at a later date.
Core Team Training will be facilitated in a classroom environment (computer lab or training room) on-
site at the Client‘s facilities.
Related sub-tasks are as follows:
Sub-Task 2.2.1: Woolpert to Prepare Core Team Training Agenda
Sub-Task 2.2.2: Woolpert to Submit Agenda to Client PM
Sub-Task 2.2.3: Client PM to Prepare Site for Core Team Training (Client-Owned Task)
Sub-Task 2.2.4: Woolpert to Provide Core Team Training (On-Site Task)
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Scope of Work
City of Augusta, Georgia – Engineering Department
October 28, 2015 14
Deliverables
Woolpert will develop a Core Team Training agenda and provide same to the Client project
manager
Woolpert will provide a Systems Analyst onsite for up to two (2) consecutive business days to
provide the Core Team Training
Assumptions
Training will be facilitated utilizing the newly installed on-premise Cityworks Server AMS envi-
ronment
The Client‘s project manager will ensure site readiness and staff participation for the training
The Client‘s project manager will provide a conference room or training room with a projector.
During Core Team Training, individual computers are not needed for the participants. The
software will be demonstrated
Ensure Woolpert access to the Cityworks Server AMS environment installed on-premise to per-
form training
Client Responsibilities
Client project manager to review and accept agenda for training
Client project manager to schedule and accommodate the appropriate Client project team
members such that they are available, without undue interruption, for the required number of
days
Secure an appropriate training facility suitable for participants
TASK 2.3: CORE CITYWORKS AMS CONFIGURATION
Cityworks AMS configuration will be facilitated by Woolpert through a series of on-site configuration
workshops. The first round of workshops will address:
• Domains. This is the security architecture that determines how employees, work orders and other
information can be shared across organizational boundaries.
• Employee Hierarchy. Determines security protocols for each user of the system as well as practical
grouping of employees for assignments to work orders and service requests (e.g. crews).
• Work Orders. Templates for each of the type of maintenance activities that will be performed on
each asset in the system
• Inspections. Templates for each inspection that will be executed for the assets within the system
• Tasks. Individual work items associated with a work order. For example, a repair sewer main work
order might have tasks for establish traffic control, utility locate, excavate, etc.
• Materials Hierarchy. Organization and rules for items that are used to repair assets. Examples of
materials are things such as pipes and meters.
• Equipment Hierarchy. Organization and rules for items that are utilized to complete a work order
but are not consumed. Examples are items such as backhoes, vehicles, vacuum trucks, etc.
• Service Requests. Templates for requests for service. Many times maintenance activities are initi-
ated starting with a service request whose purpose is to determine if a work is necessary or not.
• Reporting. Current or future expected reports will be discussed and designed.
• Projects. Projects to be managed within Cityworks
Woolpert will update the System Configuration Document after the first round of configuration work-
shops is complete. The extra planning steps that are taken during the initial phases of an implementa-
tion, such as this will reap tremendous rewards when the system goes into production. As part of the
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Scope of Work
City of Augusta, Georgia – Engineering Department
October 28, 2015 15
meetings, Woolpert will have a full version of Cityworks available to help facilitate ideas and ap-
proaches to the configuration – this is also part of the overall iterative learning process.
At the end of the first round of workshops, there will be a set of action items for the Client team
members such as gathering the current list of employees, people, contractors and hard work orders,
reports, inspection forms, etc. Woolpert will prepare a full list of action items and submit to the Client
project manager. At the end of these meetings, Woolpert will have enough information to configure
approximately 70% of the Client‘s needs.
The second and final workshops will address proposed configuration approaches to service requests,
work orders, and inspections identified in the initial meetings. During these workshops, the Client‘s
actual configured data will be available for viewing within Cityworks. At the end of these meetings,
Woolpert will have enough information to configure approximately 100% of the Client‘s needs.
Related sub-tasks are as follows:
Sub-Task 2.3.1: Round 1 AMS Configuration Workshops
o Sub-Task 2.3.1.1: Woolpert to Prepare for Configuration Workshops (First Round)
o Sub-Task 2.3.1.2: Woolpert to Facilitate Configuration Workshops (Round 1)
- Sub-Task 2.3.1.2.1: Stormwater AMS Configuration Workshop 1 (On-Site Task)
o Sub-Task 2.3.1.3: Woolpert to Update Configuration Documentation (Round 1)
o Sub-Task 2.3.1.4: Woolpert to Perform Configuration in Development Environment
o Sub-Task 2.3.1.5: Woolpert to Facilitate Remote Configuration Review Meetings With Cli-
ent Technical Team
- Sub-Task 2.3.1.5.1: Remote Review Meeting 1
- Sub-Task 2.3.1.5.2: Remote Review Meeting 2
Sub-Task 2.3.2: Round 2 Configuration Workshops
o Sub-Task 2.3.1.1: Woolpert to Prepare for Configuration Workshops (Second Round)
o Sub-Task 2.3.2.2: Woolpert to Facilitate Configuration Workshops (Round 2)
- Sub-Task 2.3.2.2.1: Stormwater AMS Configuration Workshops 2 (On-Site Task)
o Sub-Task 2.3.2.3: Woolpert to Update Configuration Documentation (Round 2)
o Sub-Task 2.3.2.4: Woolpert to Perform Configuration in Development Environment
o Sub-Task 2.3.2.5: Woolpert to Facilitate Remote Configuration Review Meetings With Cli-
ent Technical Team
- Sub-Task 2.3.2.5.1: Remote Review Meeting 1
- Sub-Task 2.3.2.5.2: Remote Review Meeting 2
Deliverables
A Woolpert Senior System Analyst and System Analyst will facilitate Round 1 On-Site Configura-
tion Workshops as follows:
o Stormwater up to three (3) consecutive business days
Woolpert will update the configuration documentation based on the outcome of the first round
of configuration workshops
Woolpert staff will perform system configuration in the Client‘s on-premise development envi-
ronment via remote access
Woolpert will facilitate two (2) remote in-process configuration review meetings, each up to
two (2) hours in duration, with the Client‘s technical team
A Woolpert Senior System Analyst and System Analyst will facilitate Round 2 On-Site Configura-
tion Workshops as follows:
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Scope of Work
City of Augusta, Georgia – Engineering Department
October 28, 2015 16
o Stormwater up to two (2) consecutive business days
Woolpert will update the configuration documentation based on the outcome of the second
round of configuration workshops
Woolpert staff will perform system configuration in the Client‘s on-premise development envi-
ronment via remote access
Woolpert will facilitate two (2) remote in-process configuration review meetings, each up to
two (2) hours in duration, with the Client‘s technical team
Assumptions
All workshop preparation activities will be performed remotely
Actual workshops will be administered on-site at Client facilities
Client staff participating in the Configuration workshops will do so un-interrupted
Client Responsibilities
Secure an appropriate workshop facility
Coordinate and schedule workshop participants
Workshop participants shall actively participate in workshop activities
Populate the updated GIS database with the Lift Station and Water Treatment Plant asset in-
ventory
TASK 2.4: CITYWORKS STOREROOM CONFIGURATION
Cityworks Storeroom is utilized for materials management within the Cityworks AMS framework. This
task addresses the core configuration of Storeroom. The Storeroom Configuration Workshops will con-
sist of a series of on-site meetings with Client staff to address all of the configuration elements that
will need to be put into place to support materials management. Upon completion of these workshops,
the configuration documentation will be updated and then the Storeroom application will be config-
ured.
Related sub-tasks are as follows:
Sub-Task 2.4.1: Round 1 Configuration Workshops
o Sub-Task 2.4.1.1: Woolpert to Prepare for Configuration Workshops
o Sub-Task 2.4.1.2: Woolpert to Facilitate Configuration Workshops
- Sub-Task 2.4.1.2.1: Stormwater Storeroom Configuration Workshop (On-Site Task)
o Sub-Task 2.4.1.3: Woolpert to Update Configuration Documentation
o Sub-Task 2.4.1.4: Woolpert to Perform Configuration in Development Environment
o Sub-Task 2.4.1.5: Woolpert to Facilitate Remote Configuration Review Meetings With Cli-
ent Technical Team
- Sub-Task 2.4.1.5.1: Remote Review Meeting 1
- Sub-Task 2.4.1.5.2: Remote Review Meeting 2
Deliverables
A Woolpert Senior System Analyst will facilitate On-Site Configuration Workshop as follows:
o Stormwater up to one (1) business day
Woolpert will update the configuration documentation based on the outcome of the configura-
tion workshop
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Scope of Work
City of Augusta, Georgia – Engineering Department
October 28, 2015 17
Woolpert staff will perform system configuration in the Client‘s on-premise development envi-
ronment via remote access
Woolpert will facilitate two (2) remote in-process configuration review meetings, each up to
two (2) hours in duration, with the Client‘s technical team
Assumptions
Workshop will be conducted in the same business week as the Round 2 Configuration Workshops
All workshop preparation activities will be performed remotely
Actual workshops will be administered on-site at Client facilities
Client staff participating in the Configuration workshops will do so un-interrupted
Client Responsibilities
Secure an appropriate workshop facility
Coordinate and schedule workshop participants
Workshop participants shall actively participate in workshop activities
TASK 2.5: REVIEW AND APPROVAL OF UPDATED SYSTEM CONFIGURATION AND DOCUMENTATION
Woolpert will submit the updated Configuration Documentation (completed in Tasks 2.1 through 2.4) to
the Client for review. The Client‘s project manager and technical team members will undertake an
internal review of this documentation, providing pertinent feedback to Woolpert. Upon completion of
this task, we will have delivered a comprehensive set of configuration documents, updated to reflect
the current as-is system configuration. There will be additional opportunities to update this documen-
tation in future project phases up to and including the final / accepted configuration documents deliv-
ered just prior to go-live.
Related sub-tasks are as follows:
Sub-Task 2.5.1: Woolpert to Submit Updated Configuration Documentation to Client PM
Sub-Task 2.5.2: Client Technical Team to Review Updated Configuration and Documenta-
tion (Client-Owned Task)
Sub-Task 2.5.3: Woolpert to Facilitate Remote Review Meeting with Client Technical Team
Sub-Task 2.5.4: Woolpert to Update Configuration Documentation per Client Technical
Team Review Comments
Sub-Task 2.5.5: Woolpert to Submit Updated Pre-Final Configuration Documentation to Cli-
ent PM
Deliverables
Woolpert will submit updated configuration documentation to the Client PM
Woolpert will facilitate a remote configuration documentation review meeting, up to four (4)
hours in duration, with the Client‘s technical team
Woolpert will update the configuration documentation based on the outcome of the Client re-
view and re-submit the updated documentation to the Client project manager
Assumptions
The Client PM will ensure that the necessary people review and understand the documentation
for its accuracy
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Scope of Work
City of Augusta, Georgia – Engineering Department
October 28, 2015 18
Client Responsibilities
The Client PM and technical team will review and provide feedback on the configuration docu-
ment
The Client PM and technical team will participate in a remote configuration document review
meeting
The Client PM will approve and sign the configuration document
TASK 2.6: PROVIDE CITYWORKS AMS SOFTWARE DEMONSTRATIONS
After completion of the configuration workshops and associated system configuration and documenta-
tion efforts as well as the initial review of the documents and system as configured in the development
environment, Woolpert will provide an onsite, full system demonstration to Client project participants,
end user community and stakeholders. Woolpert will provide three (3) separate demonstrations. Each
demonstration will be up to four (4) hours in duration in order to review the configuration in depth and
answer any questions. At the end of these meetings, it is anticipated that there may be some minor
requested changes to the system. Woolpert will make those changes to the Cityworks Server AMS envi-
ronment. Woolpert will facilitate a four (4) hour workshops to discuss the potential changes and next
steps in order to ready the project for the deployment phase.
Related sub-tasks are as follows:
Sub-Task 2.6.1: Woolpert to Prepare for On-Site Software Demonstrations
Sub-Task 2.6.2: Woolpert to Facilitate On-Site Software Demonstrations
o Sub-Task 2.6.2.1: Facilitate Software Demonstration 1 (On-Site Task)
o Sub-Task 2.6.2.2: Facilitate Software Demonstration 2 (On-Site Task)
o Sub-Task 2.6.2.3: Facilitate Software Demonstration 3 (On-Site Task)
o Sub-Task 2.6.2.4: Facilitate Demonstration Wrap-Up (On-Site Task)
Deliverables
Woolpert will provide three (3) on-site Cityworks AMS solution demonstrations. Each demon-
stration will be up to four (4) hours in duration
Woolpert will provide an on-site Demonstration Wrap-Up workshops of up to four (4) hours
Assumptions
All demonstration preparation activities will be performed remotely
Client staff participating in the demonstrations will do so un-interrupted
Client Responsibilities
Secure an appropriate workshop facility
Coordinate and schedule demonstration participants
TASK 2.7: PHASE 2 QUALITY CONTROL
Woolpert technical resources, not regularly involved with this implementation will perform independ-
ent quality review of the work processes and deliverable products in accordance with the Woolpert
Total Quality Plan.
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Scope of Work
City of Augusta, Georgia – Engineering Department
October 28, 2015 19
TASK 2.8: PHASE ACCEPTANCE AND CLOSE
This is the Phase exit document that the Client project manager signs indicating Woolpert has deliv-
ered the Phase 2 services in accordance with the Scope of Work and Project Plan.
NOTE: Phase 3 of this scope is not dependent upon completion of either Phase 1 or Phase 2 to be com-
pleted. Phase 3 actually begins during Phase 1 activities and runs concurrently with Phase 2.
NOTE: Phase 4 will not begin until Phase 2 activities have been accepted and signed-off by the client.
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October 28, 2015 20
PHASE 3 – STORMWATER ADVANCED AMS FUNCTIONALITY DEVELOPMENT & CONFIGURATION
TASK 3.1: APPLICATION INTERFACES
To fully meet the Client‘s over-arching asset management program objectives, the core Cityworks AMS
solution will need to be integrated with the Motorola CSR application and a new (yet to be determined)
Customer Information System application. The following sections detail the work efforts required to
define, develop, and deploy these integrations.
No integrations for this project have been defined so Task 3.1 will not be executed.
TASK 3.2: PERFORM DATA CONVERSION OF LEGACY DATA SETS
The Client has a need to start collecting Work Order and Inspection data performed by their field work
crews beginning on January 1, 2016. Currently, they do not use a system to record their work activi-
ties. The legacy conversion task will begin with a workshop to define the information that needs to be
collected starting on January 1. Woolpert will work with the Implementation Team to define a process
for collecting this information using spreadsheets. Woolpert will develop the data collection spread-
sheets such that the collected data can easily be loaded into the Cityworks database.
The Client field crews and supervisors will utilize the spreadsheets to record their work activities be-
ginning on January 1 and continue with this practice until the Cityworks software is ready to go live.
Data collection reviews are schedules periodically so that Woolpert can evaluate the data collection
process and provide feedback on the quality / completeness of the data and / or review the process as
necessary.
Prior to the Phase 2 On-Site Software Demonstrations in Task 2.6, Woolpert will load the data collected
up to that time. This will serve as both a test of the data loading process and an evaluation of the col-
lected data. Subsequent to this data loading exercise, Woolpert may adjust the data loading tools to
optimize the loading process prior to the PROD cutover. Also, the Client may adjust their data collec-
tion process to improve the quality / completeness of the collected data.
Prior to the Phase 4 Go-Live activities in Task 4.4, Woolpert will load the collected data into the City-
works PROD database. At that time, no more Stormwater work activities and inspection results will be
collected on the spreadsheets.
Related sub-tasks are as follows:
Sub-Task 3.2.1: Facilitate Data Migration Workshops
o Sub-Task 3.2.1.1: Woolpert to Prepare for Data Migration Workshops
o Sub-Task 3.2.1.2: Client PM to Prepare Site for Workshops (Client-Owned Task)
o Sub-Task 3.2.1.3: Woolpert to Facilitate Data Migration Workshops
- Sub-Task 3.2.1.3.1: Manual Work Orders and Inspections (On-Site Task)
o Sub-Task 3.2.1.4: Develop Data Collection Plan Document
o Sub-Task 3.2.1.5: Submit Draft Data Collection Plan Documentation to Client PM
o Sub-Task 3.2.1.6: Client Technical Team to Review Draft Data Collection Plan Document
(Client-Owned Task)
o Sub-Task 3.2.1.7: Woolpert to Facilitate Review of Data Collection Plan Document
o Sub-Task 3.2.1.8: Woolpert to Update and Submit Data Collection Plan Document
o Sub-Task 3.2.1.9: Client to Accept Data Collection Plan Document
Sub-Task 3.2.2: Data Collection
o Sub-Task 3.2.2.1: Client to Collect Data on Spreadsheets (Client-Owned Task)
o Sub-Task 3.2.2.2: In-Progress Data Collection Review Meetings
Cityworks Enterprise Asset Management System Implementation
Scope of Work
City of Augusta, Georgia – Engineering Department
October 28, 2015 21
- Sub-Task 3.2.2.2.1: Data Collection Review Meeting 1
- Sub-Task 3.2.2.2.2: Data Collection Review Meeting 2
- Sub-Task 3.2.2.2.3: Data Collection Review Meeting 3
- Sub-Task 3.2.2.2.4: Data Collection Review Meeting 4
Sub-Task 3.2.3: Migrate Legacy Data Sets to Cityworks AMS Database
o Sub-Task 3.2.3.1: TEST Data Conversion
- Sub-Task 3.2.3.1.1: Client to Deliver Data Collection Spreadsheets to Woolpert (Cli-
ent-Owned Task)
- Sub-Task 3.2.3.1.2: Woolpert to Load Data Into TEST Environment
- Sub-Task 3.2.3.1.3: Woolpert to Facilitate Review of Data in TEST Environment
- Sub-Task 3.2.3.1.4: Woolpert to Document Recommended Changes to Data Collection
Process
o Sub-Task 3.2.3.2: PROD Data Conversion
- Sub-Task 3.2.3.2.1: Client to Deliver Data Collection Spreadsheets to Woolpert (Cli-
ent-Owned Task)
- Sub-Task 3.2.3.2.2: Woolpert to Load Data Into PROD Environment
Deliverables
One Woolpert Sr. System Analyst will conduct a Data Collection Workshop for up to one (1)
business day
Woolpert will prepare a DRAFT Data Conversion Plan and submit to the Client PM
Woolpert will facilitate a remote data conversion plan review meeting, up to two (2) hours in
duration, with the Client technical team
Woolpert will update the data conversion plan based on the outcome of the review meeting
and re-submit to the FINAL Data Conversion Plan to the Client PM
Woolpert will develop the tools for data loading
Assumptions
The Data Collection Workshop will be conducted during the same week as, and immediately
following, the Task 1.4: Business Process Review Workshops.
The TEST Data Conversion Process will occur prior to the Task 2.6: On-Site Software Demon-
strations
The PROD Data Conversion Process will occur prior to the Task 4.4: System Go-Live
No data cleansing will be performed by Woolpert; all data will be loaded as collected by the
Client staff
Client Responsibilities
Participate in the on-site data conversion workshops
Review and comment upon the data conversion plan
Perform all data collection starting as early as January 1 (or whenever the data conversion
spreadsheets are approved) and continuing until the Cityworks Go-Live
TASK 3.3: DEVELOP CUSTOM REPORTS AND DASHBOARDS
Woolpert will catalogue all of the necessary reports learned throughout document discovery, work-
shops, and other various project meetings. Once the reports have been prioritized, Woolpert‘s imple-
Cityworks Enterprise Asset Management System Implementation
Scope of Work
City of Augusta, Georgia – Engineering Department
October 28, 2015 22
mentation / report development team will subsequently deploy as many of the identified reports as
possible within the allocated budget. Woolpert will utilize either Crystal Reports or Sequel Server Re-
porting Services to configure and deploy the resultant reports. The reports will be reviewed with Client
staff through a series of in-process development reviews. Woolpert will incorporate requested changes
into the reports. The reports will be tested as part of the overall User Acceptance Testing efforts.
Related sub-tasks are as follows:
Sub-Task 3.3.1: Client to Provide Woolpert a Prioritized List of Reports (Client-Owned Task)
Sub-Task 3.3.2: Woolpert to Review Reports Provided by Client
Sub-Task 3.3.3: Woolpert to Facilitate Remote Review Meeting with Client Technical Team
Sub-Task 3.3.4: Woolpert to Develop Custom Reports
Sub-Task 3.3.5: Woolpert to Facilitate In-Process Review Meetings with Client Technical
Team
o Sub-Task 3.3.5.1: In-Process Report Development Review Meeting #1
o Sub-Task 3.3.5.2: In-Process Report Development Review Meeting #2
o Sub-Task 3.3.5.3: In-Process Report Development Review Meeting #3
Sub-Task 3.3.6: Configure and Test Reports in Development Environment
Sub-Task 3.3.7: Update Reports Based on Feedback from Review Meetings
Deliverables
Woolpert will develop as many custom reports as can be achieved within the allocated budget
of ninety three (93) man-hours (inclusive of discovery, development, and review)
Woolpert will facilitate up to three in-process review meetings, each up to one half (0.5) hour
in duration, over the course of report development
Assumptions
Some reports may not be able to be developed or accepted until the system is live and ample
data exists; approval of these reports will be noted as exceptions to the Phase 3 Acceptance
and Close document. The Phase 3 Acceptance and Close document will still be signed by the
Client indicating that all other tasks are complete and accepted prior to commencement of
Phase 4: Deployment.
Client Responsibilities
Provide a prioritized list of reports or development consideration
Participate in the remote in-process review meetings
TASK 3.4: PHASE 3 QUALITY CONTROL
Woolpert technical resources, not regularly involved with this implementation will perform independ-
ent quality review of the work processes and deliverable products in accordance with the Woolpert
Total Quality Plan.
TASK 3.5: PHASE ACCEPTANCE AND CLOSE
This is the Phase exit document that the Client project manager signs indicating Woolpert has deliv-
ered the Phase 3 services in accordance with the Scope of Work and Project Plan. Phase 4 of this
scope will not begin until Phase 3 has been approved by the Client.
Cityworks Enterprise Asset Management System Implementation
Scope of Work
City of Augusta, Georgia – Engineering Department
October 28, 2015 23
PHASE 4 – STORMWATER SYSTEM DEPLOYMENT
TASK 4.1: DEVELOP TEST PLAN
The focus of system testing efforts is to thoroughly test the newly installed / configured Cityworks
Server AMS solution and ensure all delivered functionality (application workflows, templates, reports,
interfaces) are properly functioning.
Woolpert will take the lead on developing a Testing and Acceptance Plan. The Plan will derive its focus
from the previously prepared Cityworks Configuration documents. Functional metrics that the City-
works configuration must successfully achieve prior to being promoted to the Client‘s production envi-
ronment will be defined. Additionally test scenarios, designed to step Client Testers through the User
Acceptance Testing (UAT) process will be developed as part of this plan. Final plan contents will be per
common agreement between the Client testing team and Woolpert and will serve as the ―script‖ for
testing and approving the system configuration. The test plan will address the core Cityworks configu-
ration.
Related sub-tasks are as follows:
Sub-Task 4.1.1: Woolpert to Develop Draft User Acceptance Test (UAT) Plan
Sub-Task 4.1.2: Woolpert to Submit Draft UAT Plan to Client PM
Sub-Task 4.1.3: Client Technical Team to Review Draft UAT Plan (Client-Owned Task)
Sub-Task 4.1.4: Woolpert to Facilitate Remote Review Meeting with Client Technical Team
Sub-Task 4.1.5: Woolpert to Update Draft UAT Plan per Client Comments
Sub-Task 4.1.6: Woolpert to Submit Updated UAT Plan to Client PM
Deliverables
Woolpert will prepare and deliver the DRAFT Testing and Acceptance Plan to the Client PM
Woolpert will facilitate a remote review meeting, up to two (2) hours in duration, with the Cli-
ent testing team.
Woolpert will update the testing and Acceptance Plan per the results of the review meeting
and submit the FINAL Testing and Acceptance Plan to the Client PM
Assumptions
The Testing and Acceptance Plan will be developed per common agreement between the Client
and Woolpert.
Client Responsibilities
The Client‘s PM and members of the testing team must thoroughly review and understand the
Testing and Acceptance Plan.
TASK 4.2: PROVIDE TESTER TRAINING
Once the Testing Plan has been approved by all parties, the Client testing team will undertake the user
acceptance testing activities defined within the plan. Woolpert will provide tester training for the Cli-
ent testing administrator and testers and then on-site support during the Client‘s testing activities.
Should the Client testing extend beyond the scoped on-site testing support period, the Client testing
team will complete the testing the following week. Woolpert will make the required configuration up-
dates / modifications / corrections to achieve testing acceptance and demonstrate the correction for
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Scope of Work
City of Augusta, Georgia – Engineering Department
October 28, 2015 24
acceptance either while on-site during the on-site testing period or remotely after the on-site testing
period.
The Client testers (Cityworks users) will ―step‖ the Cityworks configuration through the test scripts
defined within the Testing and Acceptance Plan. The test scenarios will be marked as either ―pass‖ or
―fail‖ with appropriate notes and screen shots provided to Woolpert for resolution. Testing and related
configuration updates will continue until acceptable performance is achieved as defined within the
Testing and Acceptance Plan. During testing, a regular scheduled phone meeting will be held to review
issues and resolutions.
It will be the responsibility of the Client to select a number of end-users who will perform testing of
the newly configured Cityworks PLL system. In order to effectively test the system in accordance with
the testing plan, training will be provided to these end-users. The training will consist of four (4) con-
secutive business days of training. The following training will include the following:
Training Course 1 – System Administration ............................................... 4 hours
Training Course 2 – Work Management ................................................... 4 hours
Training Course 3 – Storeroom ............................................................. 2 hours
Related sub-tasks are as follows:
Sub-Task 4.2.1: Woolpert to Prepare Training Materials
Sub-Task 4.2.1.1: Woolpert to Prepare Training Materials
Sub-Task 4.2.1.2: Client PM to Prepare Client Site for Training (Client-Owned Task)
Sub-Task 4.2.1.3: Woolpert to Provide On-Site Training
o Sub-Task 4.2.3.1: Training Course 1 – System Administration (On-Site Task)
o Sub-Task 4.2.3.2: Training Course 2 – Work Management (On-Site Task)
o Sub-Task 4.2.3.3: Training Course 3 – Storeroom (On-Site Task)
Sub-Task 4.2.2: Woolpert to Support User Acceptance Testing
Sub-Task 4.2.2.1: Woolpert to Support User Acceptance Testing (On-Site Task)
Sub-Task 4.2.2.2: Client to Complete User Acceptance Testing (Client-Owned Task)
Sub-Task 4.2.2.3: Woolpert to Provide Remote Testing Support
Sub-Task 4.2.2.4: Woolpert to Update AMS and Related Application Configurations per
Testing Results
o Sub-Task 4.2.2.4.1: AMS Configuration
o Sub-Task 4.2.2.4.2: Configuration Documentation
Deliverables
Woolpert‘s Project Manager will deliver the necessary training materials to the Client‘s project
manager. Preparation and delivery of training materials shall be within two (2) business days
prior to the scheduled start of on-site training activities.
Woolpert project team members will prepare and deliver Tester Training over a one and a
quarter (1.25) consecutive business days as detailed above.
Woolpert will support testing on-site for three and a quarter (3.25) consecutive business days
Woolpert will provide remote assistance over five (5) consecutive business days immediately
following the on-site testing period for up to twenty (20) hours
Assumptions
Total on-site time for Tester Training and On-Site Testing Support will not exceed four and a
half (4.5) business days
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Scope of Work
City of Augusta, Georgia – Engineering Department
October 28, 2015 25
If UAT is not completed during the on-site testing period, the Client team will complete all UAT
and provide feedback to the Woolpert team within five (5) business days after the on-site test-
ing period. Should client-led testing extend beyond this period, Training and Go-Live tasks may
be impacted resulting in a delay to the schedule and possibly additional fees to the project.
The Client understands that failure to provide the Client testing team with the appropriate
training documents will impact Woolpert‘s ability to properly train these users in the time al-
lotted for classroom training.
The Client understands that failure to properly prepare the training site and ensuring adequate
available training resources will result in the Woolpert – Client training team being unable to
provide the required training to the Client testers.
The Client understands that failure to properly prepare for and participate in the training ses-
sions will significantly impact the Client testing team‘s ability to effectively make use of the
configured Cityworks Server AMS application.
Client Responsibilities
Distribute training materials to the Client testing team prior to the scheduled training sessions.
Ensure training room is prepared in advance.
The Client‘s project manager and testing team must thoroughly review and understand the
training syllabus developed by Woolpert.
Secure an appropriate training facility suitable for participants,
Schedule and accommodate the appropriate Client testing team members such that they are
available, without undue interruption, for the required number of days.
TASK 4.3: PROVIDE END-USER TRAINING
Completion of the training efforts will result in Client system administrators and end-users being pro-
vided the training necessary to manage (administrators) and use (end-users) the configured Cityworks
Server AMS and integrated applications in an effective manner such that the Client‘s over-arching busi-
ness objectives can be met through use of the newly configured system.
Woolpert team members will lead all end user training. Each training class will be supported by one or
more Client Core Team Members. Classes will not exceed twelve (12) students.
Woolpert will adapt Cityworks standard training materials for the end user training. However, these
training materials will not be heavily customized for the Client‘s purposes.
Related sub-tasks are as follows:
Sub-Task 4.3.1: Woolpert to Prepare Training Materials
Sub-Task 4.3.2: Client PM to Prepare Client Site for Training (Client-Owned Task)
Sub-Task 4.3.3: Woolpert to Provide On-Site End User Training
o Sub-Task 4.3.3.1: EUT - CWKS Administrators Cityworks Designer and Administrator Train-
ing (On-Site Task)
o Sub-Task 4.3.3.2: EUT - SW Technician Service Requests, Work Orders and Inspection
Training (On-Site Task)
o Sub-Task 4.3.3.3: EUT - SW Technician Service Requests, Work Orders and Inspection
Training (On-Site Task)
o Sub-Task 4.3.3.4: EUT - SW Technician Service Requests, Work Orders and Inspection
Training (On-Site Task)
o Sub-Task 4.3.3.5: EUT - SW Managers Service Requests, Work Orders and Inspection Train-
ing (On-Site Task)
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Scope of Work
City of Augusta, Georgia – Engineering Department
October 28, 2015 26
o Sub-Task 4.3.3.6: EUT – Inventory Managers Cityworks Storeroom Training (On-Site Task)
Deliverables
Preparation of training materials
Delivery of the following training classes by a single Woolpert team members:
o Cityworks Administrator Training ..................................8 hours
o Cityworks Technician Training – Class 1 ........................ 12 hours
o Cityworks Technician Training – Class 2 ........................ 12 hours
o Cityworks Technician Training – Class 3 ........................ 12 hours
o Cityworks Managers Training ..................................... 12 hours
o Cityworks Storeroom Training ......................................8 hours
Assumptions
Training courses will occur over two (2) consecutive business weeks
The Client has an adequate training facility that can accommodate the resultant number of
staff to be trained
Upon completion of two full rounds of training, Client trainers will be able to further train their
end-users with little to no support
Client Responsibilities
Secure an appropriate training facility
Coordinate and schedule training participants
Training participants shall actively participate in training activities
TASK 4.5: PROVIDE GO-LIVE SUPPORT
Immediately following the Cityworks Training, Woolpert will provide on-site System Go-Live support in
order to assist with the successful start-up of the Cityworks system. During this time, Woolpert‘s Senior
Systems Analyst and a Systems Analyst will assist the Client‘s end-users and system administrators with
site-specific configuration issues. Additional coaching and supplemental training services will also be
provided during this time.
In preparation for go live, Woolpert‘s Senior Systems Analyst will work on-site with the Client‘s project
manager and IT support staff to ensure that all terminals requiring access to the Cityworks application
are tested for connectivity; all terminals requiring the ability to print documents are tested for con-
nectivity; and all system user accounts are tested for login ability. Additionally, as part of the go-live
preparation activities, Woolpert‘s Senior Systems Analyst will migrate the configured and approved
Cityworks configuration from the Development environment to the Production environment and load
the work order and inspection information being collected by the Stormwater Technicians and Supervi-
sors. During this time a Senior Developer will work with the Senior Systems Analyst to migrate the in-
tegration efforts to the production environment.
During the first week of live Cityworks operations, Woolpert‘s Senior Systems Analyst and Systems Ana-
lyst will provide the on-site support required to coach new users and provide detailed technical sys-
tems support. This support will occur between the hours of 8:00 am and 5:00 pm local time Monday
through Friday of the first week of production. Scheduling variances can be facilitated by Woolpert to
accommodate the Client schedules. During the week immediately following the on-site go-live sup-
port, Woolpert will ensure that both analysts are available to support the Stormwater Division remote-
ly.
Cityworks Enterprise Asset Management System Implementation
Scope of Work
City of Augusta, Georgia – Engineering Department
October 28, 2015 27
Related sub-tasks are as follows:
Sub-Task 4.4.1: Woolpert to Migrate AMS Configuration to Production Environment (On-Site
Task)
Sub-Task 4.4.2: Woolpert to Perform Data Load to Production Environment AMS Database
(On-Site Task)
Sub-Task 4.4.3: Woolpert to Provide One Week of On-Site Go-Live Support (On-Site Task)
Sub-Task 4.4.4: Woolpert to Provide One Week of Remote Post Go-Live Support
Deliverables
Woolpert will migrate all system configuration from Development to Production environment
Woolpert will perform a final data load manually collected datasets to Production database
A Woolpert Senior Systems Analyst and System Analyst will be provided on site for up to forty
(40) hours each to support system go-live activities
Woolpert will provide up to twenty (20) hours of remote post go-live support during the first
week of full system use immediately following the go-live activities.
Assumptions
The Client‘s project manager will provide project sign-off within agreed upon timeframe fol-
lowing Go-Live.
Client Responsibilities
The Client‘s project manager and IT support staff should equally assist in administering the Go-
Live tasks to make sure it is clear to the End-Users that the Client is internally capable of sup-
porting the newly deployed Cityworks Server AMS solution. The Client system administrators
and IT support staff will benefit from learning basic Cityworks AMS troubleshooting routines
during this time.
TASK 4.5: PHASE 4 QUALITY CONTROL
Woolpert technical resources, not regularly involved with this implementation will perform independ-
ent quality review of the work processes and deliverable products in accordance with the Woolpert
Total Quality Plan.
TASK 4.6: PHASE ACCEPTANCE AND CLOSE
This is the Phase 4 exit document that the Client signs indicating Woolpert has delivered the Phase 4
services in accordance with the Scope of Work. After the phase 4 has been approved by the Client,
Woolpert will provide a project close document for signature by the Client, signifying that all items
listed within this scope of work have been completed.
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Scope of Work
City of Augusta, Georgia – Engineering Department
October 28, 2015 28
PHASE 5 – ENGINEERING AND TRAFFIC ENGINEERING CORE SYSTEM DESIGN AND CONFIGURATION
TASK 5.1: PREPARE CONFIGURATION DOCUMENTATION
Woolpert will compile the information gathered and documented through the multiple on-site work-
shops and other related project meetings and distill same into a series of organized configuration doc-
uments that will be used to guide the required Cityworks configuration such that it supports the Cli-
ent‘s work order and asset maintenance management activities.
Related sub-tasks are as follows:
Sub-Task 5.1.1: Woolpert to Prepare Draft Configuration Documentation
Sub-Task 5.1.2: Woolpert to Submit to Client PM for Review
Sub-Task 5.1.3: Woolpert to Facilitate Remote Review Meeting with Client Technical Team
Deliverables
Woolpert team members will develop a set of configuration documents as more fully detailed
above
Woolpert will facilitate a remote review meeting up to two (2) hours in duration with the Cli-
ent‘s technical team
Assumptions
All above listed tasks will be performed remotely
Client Responsibilities
Review the prepared Draft Configuration documentation
Participate in the remote review meeting
TASK 5.2: CONDUCT CORE TEAM TRAINING
Core Team Training will be facilitated for the purpose of providing the Client‘s Project Team members
with the Cityworks Server AMS knowledgebase needed to support the system design and implementa-
tion decisions. Core Team Training will be comprised of a two-day curriculum designed to introduce the
Cityworks asset management tools to the Client‘s Project Team members.
The purpose of the Core Team Training is to provide the Client‘s project participants (those with im-
plementation responsibilities) with enough exposure to, and understanding of, the Cityworks work or-
der and asset management functionality such that they are able to make smart and informed decisions
as they relate to the overall implementation objectives. The intent of the Core Team Training is not to
provide the skills needed to maintain the daily operations of the system. This End-User Training is pro-
vided at a later date.
Core Team Training will be facilitated in a classroom environment (computer lab or training room) on-
site at the Client‘s facilities.
Related sub-tasks are as follows:
Sub-Task 5.2.1: Woolpert to Prepare Core Team Training Agenda
Sub-Task 5.2.2: Woolpert to Submit Agenda to Client PM
Sub-Task 5.2.3: Client PM to Prepare Site for Core Team Training (Client-Owned Task)
Sub-Task 5.2.4: Woolpert to Provide Core Team Training (On-Site Task)
Cityworks Enterprise Asset Management System Implementation
Scope of Work
City of Augusta, Georgia – Engineering Department
October 28, 2015 29
Deliverables
Woolpert will develop a Core Team Training agenda and provide same to the Client project
manager
Woolpert will provide a Systems Analyst onsite for up to two (2) consecutive business days to
provide the Core Team Training
Assumptions
Training will be facilitated utilizing the newly installed on-premise Cityworks Server AMS envi-
ronment
The Client‘s project manager will ensure site readiness and staff participation for the training
The Client‘s project manager will provide a conference room or training room with a projector.
During Core Team Training, individual computers are not needed for the participants. The
software will be demonstrated
Ensure Woolpert access to the Cityworks Server AMS environment installed on-premise to per-
form training
Client Responsibilities
Client project manager to review and accept agenda for training
Client project manager to schedule and accommodate the appropriate Client project team
members such that they are available, without undue interruption, for the required number of
days
Secure an appropriate training facility suitable for participants
TASK 5.3: CORE CITYWORKS AMS CONFIGURATION
Cityworks AMS configuration will be facilitated by Woolpert through a series of on-site configuration
workshops. The first round of workshops will address:
• Domains. This is the security architecture that determines how employees, work orders and other
information can be shared across organizational boundaries.
• Employee Hierarchy. Determines security protocols for each user of the system as well as practical
grouping of employees for assignments to work orders and service requests (e.g. crews).
• Work Orders. Templates for each of the type of maintenance activities that will be performed on
each asset in the system
• Inspections. Templates for each inspection that will be executed for the assets within the system
• Tasks. Individual work items associated with a work order. For example, a repair sewer main work
order might have tasks for establish traffic control, utility locate, excavate, etc.
• Materials Hierarchy. Organization and rules for items that are used to repair assets. Examples of
materials are things such as pipes and meters.
• Equipment Hierarchy. Organization and rules for items that are utilized to complete a work order
but are not consumed. Examples are items such as backhoes, vehicles, vacuum trucks, etc.
• Service Requests. Templates for requests for service. Many times maintenance activities are initi-
ated starting with a service request whose purpose is to determine if a work is necessary or not.
• Reporting. Current or future expected reports will be discussed and designed.
• Projects. Projects to be managed within Cityworks
Woolpert will update the System Configuration Document after the first round of configuration work-
shops is complete. The extra planning steps that are taken during the initial phases of an implementa-
tion, such as this will reap tremendous rewards when the system goes into production. As part of the
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Scope of Work
City of Augusta, Georgia – Engineering Department
October 28, 2015 30
meetings, Woolpert will have a full version of Cityworks available to help facilitate ideas and ap-
proaches to the configuration – this is also part of the overall iterative learning process.
At the end of the first round of workshops, there will be a set of action items for the Client team
members such as gathering the current list of employees, people, contractors and hard work orders,
reports, inspection forms, etc. Woolpert will prepare a full list of action items and submit to the Client
project manager. At the end of these meetings, Woolpert will have enough information to configure
approximately 70% of the Client‘s needs.
The second and final workshops will address proposed configuration approaches to service requests,
work orders, and inspections identified in the initial meetings. During these workshops, the Client‘s
actual configured data will be available for viewing within Cityworks. At the end of these meetings,
Woolpert will have enough information to configure approximately 100% of the Client‘s needs.
Related sub-tasks are as follows:
Sub-Task 5.3.1: Round 1 AMS Configuration Workshops
o Sub-Task 5.3.1.1: Woolpert to Prepare for Configuration Workshops (First Round)
o Sub-Task 5.3.1.2: Woolpert to Facilitate Configuration Workshops (Round 1)
- Sub-Task 5.3.1.2.1: Engineering AMS Configuration Workshop 1 (On-Site Task)
- Sub-Task 5.3.1.2.2: Traffic Engineering AMS Configuration Workshop 1 (On-Site Task)
o Sub-Task 5.3.1.3: Woolpert to Update Configuration Documentation (Round 1)
o Sub-Task 5.3.1.4: Woolpert to Perform Configuration in Development Environment
o Sub-Task 5.3.1.5: Woolpert to Facilitate Remote Configuration Review Meetings With Cli-
ent Technical Team
- Sub-Task 5.3.1.5.1: Remote Review Meeting 1
- Sub-Task 5.3.1.5.2: Remote Review Meeting 2
Sub-Task 5.3.2: Round 2 Configuration Workshops
o Sub-Task 5.3.1.1: Woolpert to Prepare for Configuration Workshops (Second Round)
o Sub-Task 5.3.2.2: Woolpert to Facilitate Configuration Workshops (Round 2)
- Sub-Task 5.3.2.2.1: Engineering AMS Configuration Workshops 2 (On-Site Task)
- Sub-Task 5.3.2.2.2: Traffic Engineering AMS Configuration Workshops 2 (On-Site Task)
o Sub-Task 5.3.2.3: Woolpert to Update Configuration Documentation (Round 2)
o Sub-Task 5.3.2.4: Woolpert to Perform Configuration in Development Environment
o Sub-Task 5.3.2.5: Woolpert to Facilitate Remote Configuration Review Meetings With Cli-
ent Technical Team
- Sub-Task 5.3.2.5.1: Remote Review Meeting 1
- Sub-Task 5.3.2.5.2: Remote Review Meeting 2
Deliverables
A Woolpert Senior System Analyst and System Analyst will facilitate Round 1 On-Site Configura-
tion Workshops as follows:
o Engineering up to two (2) consecutive business days
o Traffic Engineering up to two (2) consecutive business days
Woolpert will update the configuration documentation based on the outcome of the first round
of configuration workshops
Woolpert staff will perform system configuration in the Client‘s on-premise development envi-
ronment via remote access
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Scope of Work
City of Augusta, Georgia – Engineering Department
October 28, 2015 31
Woolpert will facilitate two (2) remote in-process configuration review meetings, each up to
two (2) hours in duration, with the Client‘s technical team
A Woolpert Senior System Analyst and System Analyst will facilitate Round 2 On-Site Configura-
tion Workshops as follows:
o Engineering up to one and a half (1.5) consecutive business days
o Traffic Engineering up to one and a half (1.5) consecutive business days
Woolpert will update the configuration documentation based on the outcome of the second
round of configuration workshops
Woolpert staff will perform system configuration in the Client‘s on-premise development envi-
ronment via remote access
Woolpert will facilitate two (2) remote in-process configuration review meetings, each up to
two (2) hours in duration, with the Client‘s technical team
Assumptions
All workshop preparation activities will be performed remotely
Actual workshops will be administered on-site at Client facilities
Client staff participating in the Configuration workshops will do so un-interrupted
Client Responsibilities
Secure an appropriate workshop facility
Coordinate and schedule workshop participants
Workshop participants shall actively participate in workshop activities
Populate the updated GIS database with the Lift Station and Water Treatment Plant asset in-
ventory
TASK 5.4: CITYWORKS STOREROOM CONFIGURATION
Cityworks Storeroom is utilized for materials management within the Cityworks AMS framework. This
task addresses the core configuration of Storeroom. The Storeroom Configuration Workshops will con-
sist of a series of on-site meetings with Client staff to address all of the configuration elements that
will need to be put into place to support materials management. Upon completion of these workshops,
the configuration documentation will be updated and then the Storeroom application will be config-
ured.
Related sub-tasks are as follows:
Sub-Task 5.4.1: Round 1 Configuration Workshops
o Sub-Task 5.4.1.1: Woolpert to Prepare for Configuration Workshops
o Sub-Task 5.4.1.2: Woolpert to Facilitate Configuration Workshops
- Sub-Task 5.4.1.2.1: Stormwater Storeroom Configuration Workshop (On-Site Task)
o Sub-Task 5.4.1.3: Woolpert to Update Configuration Documentation
o Sub-Task 5.4.1.4: Woolpert to Perform Configuration in Development Environment
o Sub-Task 5.4.1.5: Woolpert to Facilitate Remote Configuration Review Meetings With Cli-
ent Technical Team
- Sub-Task 5.4.1.5.1: Remote Review Meeting 1
- Sub-Task 5.4.1.5.2: Remote Review Meeting 2
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Scope of Work
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Deliverables
A Woolpert Senior System Analyst will facilitate On-Site Configuration Workshop as follows:
o Engineering up to six (6) hours
o Traffic Engineering up to six (6) hours
Woolpert will update the configuration documentation based on the outcome of the configura-
tion workshop
Woolpert staff will perform system configuration in the Client‘s on-premise development envi-
ronment via remote access
Woolpert will facilitate two (2) remote in-process configuration review meetings, each up to
two (2) hours in duration, with the Client‘s technical team
Assumptions
Workshop will be conducted in the same business week as the Round 2 Configuration Workshops
All workshop preparation activities will be performed remotely
Actual workshops will be administered on-site at Client facilities
Client staff participating in the Configuration workshops will do so un-interrupted
Client Responsibilities
Secure an appropriate workshop facility
Coordinate and schedule workshop participants
Workshop participants shall actively participate in workshop activities
TASK 5.5: REVIEW AND APPROVAL OF UPDATED SYSTEM CONFIGURATION AND DOCUMENTATION
Woolpert will submit the updated Configuration Documentation (completed in Tasks 5.1 through 5.4) to
the Client for review. The Client‘s project manager and technical team members will undertake an
internal review of this documentation, providing pertinent feedback to Woolpert. Upon completion of
this task, we will have delivered a comprehensive set of configuration documents, updated to reflect
the current as-is system configuration. There will be additional opportunities to update this documen-
tation in future project phases up to and including the final / accepted configuration documents deliv-
ered just prior to go-live.
Related sub-tasks are as follows:
Sub-Task 5.5.1: Woolpert to Submit Updated Configuration Documentation to Client PM
Sub-Task 5.5.2: Client Technical Team to Review Updated Configuration and Documenta-
tion (Client-Owned Task)
Sub-Task 5.5.3: Woolpert to Facilitate Remote Review Meeting with Client Technical Team
Sub-Task 5.5.4: Woolpert to Update Configuration Documentation per Client Technical
Team Review Comments
Sub-Task 5.5.5: Woolpert to Submit Updated Pre-Final Configuration Documentation to Cli-
ent PM
Deliverables
Woolpert will submit updated configuration documentation to the Client PM
Woolpert will facilitate a remote configuration documentation review meeting, up to four (4)
hours in duration, with the Client‘s technical team
Cityworks Enterprise Asset Management System Implementation
Scope of Work
City of Augusta, Georgia – Engineering Department
October 28, 2015 33
Woolpert will update the configuration documentation based on the outcome of the Client re-
view and re-submit the updated documentation to the Client project manager
Assumptions
The Client PM will ensure that the necessary people review and understand the documentation
for its accuracy
Client Responsibilities
The Client PM and technical team will review and provide feedback on the configuration docu-
ment
The Client PM and technical team will participate in a remote configuration document review
meeting
The Client PM will approve and sign the configuration document
TASK 5.6: PROVIDE CITYWORKS AMS SOFTWARE DEMONSTRATIONS
After completion of the configuration workshops and associated system configuration and documenta-
tion efforts as well as the initial review of the documents and system as configured in the development
environment, Woolpert will provide an onsite, full system demonstration to Client project participants,
end user community and stakeholders. Woolpert will provide three (3) separate demonstrations. Each
demonstration will be up to four (4) hours in duration in order to review the configuration in depth and
answer any questions. At the end of these meetings, it is anticipated that there may be some minor
requested changes to the system. Woolpert will make those changes to the Cityworks Server AMS envi-
ronment. Woolpert will facilitate a four (4) hour workshops to discuss the potential changes and next
steps in order to ready the project for the deployment phase.
Related sub-tasks are as follows:
Sub-Task 5.6.1: Woolpert to Prepare for On-Site Software Demonstrations
Sub-Task 5.6.2: Woolpert to Facilitate On-Site Software Demonstrations
o Sub-Task 5.6.2.1: Facilitate Software Demonstration 1 (On-Site Task)
o Sub-Task 5.6.2.2: Facilitate Software Demonstration 2 (On-Site Task)
o Sub-Task 5.6.2.3: Facilitate Software Demonstration 3 (On-Site Task)
o Sub-Task 5.6.2.4: Facilitate Demonstration Wrap-Up (On-Site Task)
Deliverables
Woolpert will provide three (3) on-site Cityworks AMS solution demonstrations. Each demon-
stration will be up to four (4) hours in duration
Woolpert will provide an on-site Demonstration Wrap-Up workshops of up to four (4) hours
Assumptions
All demonstration preparation activities will be performed remotely
Client staff participating in the demonstrations will do so un-interrupted
Client Responsibilities
Secure an appropriate workshop facility
Coordinate and schedule demonstration participants
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Scope of Work
City of Augusta, Georgia – Engineering Department
October 28, 2015 34
TASK 5.7: PHASE 5 QUALITY CONTROL
Woolpert technical resources, not regularly involved with this implementation will perform independ-
ent quality review of the work processes and deliverable products in accordance with the Woolpert
Total Quality Plan.
TASK 5.8: PHASE ACCEPTANCE AND CLOSE
This is the Phase exit document that the Client project manager signs indicating Woolpert has deliv-
ered the Phase 2 services in accordance with the Scope of Work and Project Plan.
NOTE: Phase 6 of this scope is not dependent upon completion of either Phase 1 or Phase 2 to be com-
pleted. Phase 6 actually begins during Phase 1 activities and runs concurrently with Phase 2, 3, 4 and
5.
NOTE: Phase 7 will not begin until Phase 6 activities have been accepted and signed-off by the client.
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Scope of Work
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October 28, 2015 35
PHASE 6 – ENGINEERING AND TRAFFIC ENGINEERING ADVANCED AMS FUNCTIONALITY DEVELOPMENT
& CONFIGURATION
TASK 6.1: APPLICATION INTERFACES
To fully meet the Client‘s over-arching asset management program objectives, the core Cityworks AMS
solution will need to be integrated with the Motorola CSR application and a new (yet to be determined)
Customer Information System application. The following sections detail the work efforts required to
define, develop, and deploy these integrations.
No integrations for this project have been defined so Task 6.1 will not be executed.
TASK 6.2: PERFORM DATA CONVERSION OF LEGACY DATA SETS
No legacy or external datasets will be loaded into the Cityworks database for either of these divisions.
Deliverables
NA
Assumptions
NA
Client Responsibilities
NA
TASK 6.3: DEVELOP CUSTOM REPORTS AND DASHBOARDS
Woolpert will catalogue all of the necessary reports learned throughout document discovery, work-
shops, and other various project meetings. Once the reports have been prioritized, Woolpert‘s imple-
mentation / report development team will subsequently deploy as many of the identified reports as
possible within the allocated budget. Woolpert will utilize either Crystal Reports or Sequel Server Re-
porting Services to configure and deploy the resultant reports. The reports will be reviewed with Client
staff through a series of in-process development reviews. Woolpert will incorporate requested changes
into the reports. The reports will be tested as part of the overall User Acceptance Testing efforts.
Related sub-tasks are as follows:
Sub-Task 6.3.1: Client to Provide Woolpert a Prioritized List of Reports (Client-Owned Task)
Sub-Task 6.3.2: Woolpert to Review Reports Provided by Client
Sub-Task 6.3.3: Woolpert to Facilitate Remote Review Meeting with Client Technical Team
Sub-Task 6.3.4: Woolpert to Develop Custom Reports
Sub-Task 6.3.5: Woolpert to Facilitate In-Process Review Meetings with Client Technical
Team
o Sub-Task 6.3.5.1: In-Process Report Development Review Meeting #1
o Sub-Task 6.3.5.2: In-Process Report Development Review Meeting #2
o Sub-Task 6.3.5.3: In-Process Report Development Review Meeting #3
Sub-Task 6.3.6: Configure and Test Reports in Development Environment
Sub-Task 6.3.7: Update Reports Based on Feedback from Review Meetings
Cityworks Enterprise Asset Management System Implementation
Scope of Work
City of Augusta, Georgia – Engineering Department
October 28, 2015 36
Deliverables
Woolpert will develop as many custom reports as can be achieved within the allocated budget
of ninety three (93) man-hours (inclusive of discovery, development, and review)
Woolpert will facilitate up to three in-process review meetings, each up to one half (0.5) hour
in duration, over the course of report development
Assumptions
Some reports may not be able to be developed or accepted until the system is live and ample
data exists; approval of these reports will be noted as exceptions to the Phase 3 Acceptance
and Close document. The Phase 3 Acceptance and Close document will still be signed by the
Client indicating that all other tasks are complete and accepted prior to commencement of
Phase 4: Deployment.
Client Responsibilities
Provide a prioritized list of reports or development consideration
Participate in the remote in-process review meetings
TASK 6.4: PHASE 6 QUALITY CONTROL
Woolpert technical resources, not regularly involved with this implementation will perform independ-
ent quality review of the work processes and deliverable products in accordance with the Woolpert
Total Quality Plan.
TASK 6.5: PHASE ACCEPTANCE AND CLOSE
This is the Phase exit document that the Client project manager signs indicating Woolpert has deliv-
ered the Phase 3 services in accordance with the Scope of Work and Project Plan. Phase 4 of this
scope will not begin until Phase 3 has been approved by the Client.
Cityworks Enterprise Asset Management System Implementation
Scope of Work
City of Augusta, Georgia – Engineering Department
October 28, 2015 37
PHASE 7 – ENGINEERING AND TRAFFIC ENGINEERING SYSTEM DEPLOYMENT
TASK 7.1: DEVELOP TEST PLAN
The focus of system testing efforts is to thoroughly test the newly installed / configured Cityworks
Server AMS solution and ensure all delivered functionality (application workflows, templates, reports,
interfaces) are properly functioning.
Woolpert will take the lead on developing a Testing and Acceptance Plan. The Plan will derive its focus
from the previously prepared Cityworks Configuration documents. Functional metrics that the City-
works configuration must successfully achieve prior to being promoted to the Client‘s production envi-
ronment will be defined. Additionally test scenarios, designed to step Client Testers through the User
Acceptance Testing (UAT) process will be developed as part of this plan. Final plan contents will be per
common agreement between the Client testing team and Woolpert and will serve as the ―script‖ for
testing and approving the system configuration. The test plan will address the core Cityworks configu-
ration.
Related sub-tasks are as follows:
Sub-Task 7.1.1: Woolpert to Develop Draft User Acceptance Test (UAT) Plan
Sub-Task 7.1.2: Woolpert to Submit Draft UAT Plan to Client PM
Sub-Task 7.1.3: Client Technical Team to Review Draft UAT Plan (Client-Owned Task)
Sub-Task 7.1.4: Woolpert to Facilitate Remote Review Meeting with Client Technical Team
Sub-Task 7.1.5: Woolpert to Update Draft UAT Plan per Client Comments
Sub-Task 7.1.6: Woolpert to Submit Updated UAT Plan to Client PM
Deliverables
Woolpert will prepare and deliver the DRAFT Testing and Acceptance Plan to the Client PM
Woolpert will facilitate a remote review meeting, up to two (2) hours in duration, with the Cli-
ent testing team.
Woolpert will update the testing and Acceptance Plan per the results of the review meeting
and submit the FINAL Testing and Acceptance Plan to the Client PM
Assumptions
The Testing and Acceptance Plan will be developed per common agreement between the Client
and Woolpert.
Client Responsibilities
The Client‘s PM and members of the testing team must thoroughly review and understand the
Testing and Acceptance Plan.
TASK 7.2: USER ACCEPTANCE TESTING
Once the Testing Plan has been approved by all parties, the Client testing team will undertake the user
acceptance testing activities defined within the plan. Woolpert will provide tester training for the Cli-
ent testing administrator and testers and then on-site support during the Client‘s testing activities.
Should the Client testing extend beyond the scoped on-site testing support period, the Client testing
team will complete the testing the following week. Woolpert will make the required configuration up-
dates / modifications / corrections to achieve testing acceptance and demonstrate the correction for
Cityworks Enterprise Asset Management System Implementation
Scope of Work
City of Augusta, Georgia – Engineering Department
October 28, 2015 38
acceptance either while on-site during the on-site testing period or remotely after the on-site testing
period.
The Client testers (Cityworks users) will ―step‖ the Cityworks configuration through the test scripts
defined within the Testing and Acceptance Plan. The test scenarios will be marked as either ―pass‖ or
―fail‖ with appropriate notes and screen shots provided to Woolpert for resolution. Testing and related
configuration updates will continue until acceptable performance is achieved as defined within the
Testing and Acceptance Plan. During testing, a regular scheduled phone meeting will be held to review
issues and resolutions.
It will be the responsibility of the Client to select a number of end-users who will perform testing of
the newly configured Cityworks PLL system. In order to effectively test the system in accordance with
the testing plan, training will be provided to these end-users. The training will consist of four (4) con-
secutive business days of training. The following training will include the following:
Training Course 1 – System Administration ............................................... 4 hours
Training Course 2 – Work Management ................................................... 4 hours
Training Course 3 – Storeroom ............................................................. 2 hours
Related sub-tasks are as follows:
Sub-Task 7.2.1: Woolpert to Prepare Training Materials
Sub-Task 7.2.1.1: Woolpert to Prepare Training Materials
Sub-Task 7.2.1.2: Client PM to Prepare Client Site for Training (Client-Owned Task)
Sub-Task 7.2.1.3: Woolpert to Provide On-Site Training
o Sub-Task 7.2.3.1: Training Course 1 – System Administration (On-Site Task)
o Sub-Task 7.2.3.2: Training Course 2 – Work Management (On-Site Task)
o Sub-Task 7.2.3.3: Training Course 3 – Storeroom (On-Site Task)
Sub-Task 7.2.2: Woolpert to Support User Acceptance Testing
Sub-Task 7.2.2.1: Woolpert to Support User Acceptance Testing (On-Site Task)
Sub-Task 7.2.2.2: Client to Complete User Acceptance Testing (Client-Owned Task)
Sub-Task 7.2.2.3: Woolpert to Provide Remote Testing Support
Sub-Task 7.2.2.4: Woolpert to Update AMS and Related Application Configurations per
Testing Results
o Sub-Task 7.2.2.4.1: AMS Configuration
o Sub-Task 7.2.2.4.2: Configuration Documentation
Deliverables
Woolpert‘s Project Manager will deliver the necessary training materials to the Client‘s project
manager. Preparation and delivery of training materials shall be within two (2) business days
prior to the scheduled start of on-site training activities.
Woolpert project team members will prepare and deliver Tester Training over a one and a
quarter (1.25) consecutive business days as detailed above.
Woolpert will support testing on-site for three and a quarter (3.25) consecutive business days
Woolpert will provide remote assistance over five (5) consecutive business days immediately
following the on-site testing period for up to twenty (20) hours
Assumptions
Total on-site time for Tester Training and On-Site Testing Support will not exceed four and a
half (4.5) business days
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Scope of Work
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October 28, 2015 39
If UAT is not completed during the on-site testing period, the Client team will complete all UAT
and provide feedback to the Woolpert team within five (5) business days after the on-site test-
ing period. Should client-led testing extend beyond this period, Training and Go-Live tasks may
be impacted resulting in a delay to the schedule and possibly additional fees to the project.
The Client understands that failure to provide the Client testing team with the appropriate
training documents will impact Woolpert‘s ability to properly train these users in the time al-
lotted for classroom training.
The Client understands that failure to properly prepare the training site and ensuring adequate
available training resources will result in the Woolpert – Client training team being unable to
provide the required training to the Client testers.
The Client understands that failure to properly prepare for and participate in the training ses-
sions will significantly impact the Client testing team‘s ability to effectively make use of the
configured Cityworks Server AMS application.
Client Responsibilities
Distribute training materials to the Client testing team prior to the scheduled training sessions.
Ensure training room is prepared in advance.
The Client‘s project manager and testing team must thoroughly review and understand the
training syllabus developed by Woolpert.
Secure an appropriate training facility suitable for participants,
Schedule and accommodate the appropriate Client testing team members such that they are
available, without undue interruption, for the required number of days.
TASK 7.3: PROVIDE END-USER TRAINING
Completion of the training efforts will result in Client system administrators and end-users being pro-
vided the training necessary to manage (administrators) and use (end-users) the configured Cityworks
Server AMS and integrated applications in an effective manner such that the Client‘s over-arching busi-
ness objectives can be met through use of the newly configured system.
Woolpert team members will lead all end user training. Each training class will be supported by one or
more Client Core Team Members. Classes will not exceed twelve (12) students.
Woolpert will adapt Cityworks standard training materials for the end user training. However, these
training materials will not be heavily customized for the Client‘s purposes.
Related sub-tasks are as follows:
Sub-Task 7.3.1: Woolpert to Prepare Training Materials
Sub-Task 7.3.2: Client PM to Prepare Client Site for Training (Client-Owned Task)
Sub-Task 7.3.3: Woolpert to Provide On-Site End User Training
o Sub-Task 7.3.3.1: EUT - CWKS Administrators Cityworks Designer and Administrator Train-
ing (On-Site Task)
o Sub-Task 7.3.3.2: EUT – Technician Service Requests, Work Orders and Inspection Training
(On-Site Task)
o Sub-Task 7.3.3.3: EUT – Technician Service Requests, Work Orders and Inspection Training
(On-Site Task)
o Sub-Task 7.3.3.4: EUT –Technician Service Requests, Work Orders and Inspection Training
(On-Site Task)
o Sub-Task 7.3.3.5: EUT - Managers Service Requests, Work Orders and Inspection Training
(On-Site Task)
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Scope of Work
City of Augusta, Georgia – Engineering Department
October 28, 2015 40
o Sub-Task 7.3.3.6: EUT – Inventory Managers Cityworks Storeroom Training (On-Site Task)
Deliverables
Preparation of training materials
Delivery of the following training classes by a single Woolpert team members:
o Cityworks Administrator Training ..................................8 hours
o Cityworks Technician Training – Class 1 ........................ 12 hours
o Cityworks Technician Training – Class 2 ........................ 12 hours
o Cityworks Technician Training – Class 3 ........................ 12 hours
o Cityworks Managers Training ..................................... 12 hours
o Cityworks Storeroom Training ......................................8 hours
Assumptions
Training courses will occur over two (2) consecutive business weeks
The Client has an adequate training facility that can accommodate the resultant number of
staff to be trained
Upon completion of two full rounds of training, Client trainers will be able to further train their
end-users with little to no support
Client Responsibilities
Secure an appropriate training facility
Coordinate and schedule training participants
Training participants shall actively participate in training activities
TASK 7.5: PROVIDE GO-LIVE SUPPORT
Immediately following the Cityworks Training, Woolpert will provide on-site System Go-Live support in
order to assist with the successful start-up of the Cityworks system. During this time, Woolpert‘s Senior
Systems Analyst and a Systems Analyst will assist the Client‘s end-users and system administrators with
site-specific configuration issues. Additional coaching and supplemental training services will also be
provided during this time.
In preparation for go live, Woolpert‘s Senior Systems Analyst will work on-site with the Client‘s project
manager and IT support staff to ensure that all terminals requiring access to the Cityworks application
are tested for connectivity; all terminals requiring the ability to print documents are tested for con-
nectivity; and all system user accounts are tested for login ability. Additionally, as part of the go-live
preparation activities, Woolpert‘s Senior Systems Analyst will migrate the configured and approved
Cityworks configuration from the Development environment to the Production environment and load
the work order and inspection information being collected by the Stormwater Technicians and Supervi-
sors. During this time a Senior Developer will work with the Senior Systems Analyst to migrate the in-
tegration efforts to the production environment.
During the first week of live Cityworks operations, Woolpert‘s Senior Systems Analyst and Systems Ana-
lyst will provide the on-site support required to coach new users and provide detailed technical sys-
tems support. This support will occur between the hours of 8:00 am and 5:00 pm local time Monday
through Friday of the first week of production. Scheduling variances can be facilitated by Woolpert to
accommodate the Client schedules. During the week immediately following the on-site go-live sup-
port, Woolpert will ensure that both analysts are available to support the Stormwater Division remote-
ly.
Cityworks Enterprise Asset Management System Implementation
Scope of Work
City of Augusta, Georgia – Engineering Department
October 28, 2015 41
Related sub-tasks are as follows:
Sub-Task 7.4.1: Woolpert to Migrate AMS Configuration to Production Environment (On-Site
Task)
Sub-Task 7.4.2: Woolpert to Perform Data Load to Production Environment AMS Database
(On-Site Task)
Sub-Task 7.4.3: Woolpert to Provide One Week of On-Site Go-Live Support (On-Site Task)
Sub-Task 7.4.4: Woolpert to Provide One Week of Remote Post Go-Live Support
Deliverables
Woolpert will migrate all system configuration from Development to Production environment
Woolpert will perform a final data load manually collected datasets to Production database
A Woolpert Senior Systems Analyst and System Analyst will be provided on site for up to forty
(40) hours each to support system go-live activities
Woolpert will provide up to twenty (20) hours of remote post go-live support during the first
week of full system use immediately following the go-live activities.
Assumptions
The Client‘s project manager will provide project sign-off within agreed upon timeframe fol-
lowing Go-Live.
Client Responsibilities
The Client‘s project manager and IT support staff should equally assist in administering the Go-
Live tasks to make sure it is clear to the End-Users that the Client is internally capable of sup-
porting the newly deployed Cityworks Server AMS solution. The Client system administrators
and IT support staff will benefit from learning basic Cityworks AMS troubleshooting routines
during this time.
TASK 7.5: PHASE 7 QUALITY CONTROL
Woolpert technical resources, not regularly involved with this implementation will perform independ-
ent quality review of the work processes and deliverable products in accordance with the Woolpert
Total Quality Plan.
TASK 7.6: PHASE ACCEPTANCE AND CLOSE
This is the Phase 7 exit document that the Client signs indicating Woolpert has delivered the Phase 7
services in accordance with the Scope of Work. After the Phase 7 has been approved by the Client,
Woolpert will provide a project close document for signature by the Client, signifying that all items
listed within this scope of work have been completed.
Cityworks Enterprise Asset Management System Implementation
Scope of Work
City of Augusta, Georgia – Engineering Department
October 28, 2015 42
CITYWORKS AMS SOFTWARE LICENSING
Client will procure the necessary licenses directly from Cityworks.
Cityworks Enterprise Asset Management System Implementation
Scope of Work
City of Augusta, Georgia – Engineering Department
October 28, 2015 43
PROJECT COST ESTIMATES
Estimated Project Costs, inclusive of all labor and reimbursables, are provided in the following table.
Work will be performed on a Time & Materials, Not-to-Exceed basis.
Task Cost
PROJECT ROLL-UP: $487,094.50
PROJECT MANAGEMENT ............................................................................. $53,126.50
PHASE 1: IMPLEMENTATION PLANNING .......................................................... $42,484.00
Task 1.1: Conduct Pre-Planning Discovery ................................................... $17,134.00
Task 1.2: Install and Configure Core Cityworks AMS Software in a Sandbox
Environment .......................................................................... $1,860.00
Task 1.3: Conduct Cityworks Demonstrations ............................................... $4,493.00
Task 1.4: Conduct Business Process Reviews ................................................ $17,373.00
Task 1.5: Phase 1 Quality Control ............................................................. $1,624.00
PHASE 2: STORMWATER SYSTEM DESIGN AND CONFIGURATION ............................ $86,538.00
Task 2.1: Prepare Configuration Documentation ........................................... $4,266.00
Task 2.2: Configuration Training for Core Team ............................................ $5,092.00
Task 2.3: Core Cityworks AMS Configuration ................................................ $47,859.00
Task 2.4: Cityworks Storeroom Configuration ............................................... $7,643.00
Task 2.5: Review and Approval of Updated System and Configuration
Documentation ....................................................................... $5,002.00
Task 2.6: Provide Cityworks AMS Software Demonstrations............................... $12,616.00
Task 2.7: Phase 2 Quality Control ............................................................. $4,060.00
PHASE 3: STORMWATER ADVANCED AMS FUNCTIONALITY AND CONFIGURATION ....... $40,840.50
Task 3.1: Application Interfaces ............................................................... $0.00
Task 3.2: Perform Data Conversion of Legacy Data ........................................ $26,046.00
Task 3.3: Develop Custom Reports and Dashboards ........................................ $12,764.00
Task 3.4: Phase 3 Quality Control ............................................................. $2,030.00
PHASE 4: STORMWATER SYSTEM DEPLOYMENT ................................................ $70,264.00
Task 4.1: Develop Test Plan .................................................................... $7,442.00
Task 4.2: User Acceptance Testing ........................................................... $16,933.00
Task 4.3: Provide End-User Training .......................................................... $20,322.00
Task 4.4: Provide Go-Live Support ............................................................ $22,319.00
Task 4.5: Quality Control ....................................................................... $3,248.00
Cityworks Enterprise Asset Management System Implementation
Scope of Work
City of Augusta, Georgia – Engineering Department
October 28, 2015 44
PHASE 5: ENGINEERING AND TRAFFING ENGINEERING SYSTEM CONFIGURATION ........ $97,552.00
Task 5.1: Prepare Configuration Documentation ........................................... $4,266.00
Task 5.2: Configuration Training for Core Team ............................................ $5,092.00
Task 5.3: Core Cityworks AMS Configuration ................................................ $51,414.00
Task 5.4: Cityworks Storeroom Configuration ............................................... $15,102.00
Task 5.5: Review and Approval of Updated System and Configuration
Documentation ....................................................................... $5,002.00
Task 5.6: Provide Cityworks AMS Software Demonstrations............................... $12,616.00
Task 5.7: Phase 5 Quality Control ............................................................. $4,060.00
PHASE 6: ENGINEERING AND TRAFFING ENGINEERING ADVANCED AMS FUNCTIONAL-
ITY DESIGN AND CONFIGURATION ................................................................. $49,777.00
Task 6.1: Application Interfaces ............................................................... $0.00
Task 6.2: Perform Data Conversion of Legacy Data ........................................ $0.00
Task 6.3: Develop Custom Reports and Dashboards ........................................ $12,764.00
Task 6.4: Phase 6 Quality Control ............................................................. $609.00
PHASE 7: ENGINEERING AND TRAFFING ENGINEERING SYSTEM DEPLOYMENT ............ $73,404.00
Task 7.1: Develop Test Plan .................................................................... $7,442.00
Task 7.2: User Acceptance Testing ........................................................... $16,933.00
Task 7.3: Provide End-User Training .......................................................... $20,322.00
Task 7.4: Provide Go-Live Support ............................................................ $25,459.00
Task 7.5: Phase 7 Quality Control ............................................................. $3,248.00
PERFORMANCE BOND ................................................................................ $9,552.00
Cityworks Enterprise Asset Management System Implementation
Scope of Work
City of Augusta, Georgia – Engineering Department
October 28, 2015 45
Woolpert‘s current rate schedule, for non-scoped implementation services offered on a Time & Materi-
al basis, are as listed in the following table. These rates are valid through December 31, 2015.
Resource Name Hourly Rate
Practice Leader .......................................................... $220.00/hr
Project Director .......................................................... $203.00/hr
Project Manager ......................................................... $184.00/hr
Group Manager ........................................................... $184.00/hr
Subject Matter Specialists .............................................. $215.00/hr
Senior Developer ......................................................... $175.00/hr
Developer ................................................................. $150.00/hr
Senior Systems Analyst ................................................. $145.00/hr
System Analyst ........................................................... $130.00/hr
Admin ...................................................................... $80.00/hr
Cityworks Enterprise Asset Management System Implementation
Scope of Work
City of Augusta, Georgia – Engineering Department
October 28, 2015 46
PROJECT SCHEDULE
A Microsoft Project Schedule Gantt Chart will be developed upon receipt of a Notice-to-Proceed. An
expected schedule for the 7-phase implementation is as follows.
Task Name Start Finish
Project Summary Oct 30 ‗15 Sept 30 ‗16
PHASE PM: PROJECT MANAGEMENT Nov 9 ‗15 Sept 30 ‗16
PHASE 1: IMPLEMENTATION PLANNING Nov 9 ‗15 Dec 17 ‗15
PHASE 2 STORMWATER SYSTEM DESIGN AND CONFIGURATION Dec 17 ‗15 Mar 16 ‗16
PHASE 3: STORMWATER ADVANCED AMS FUNCTIONALITY AND CONFIGURATION Dec 1 ‗15 Apr 29 ‗16
PHASE 4 STORMWATER SYSTEM DEPLOYMENT Feb 29 ‗16 May 13 ‗16
PHASE 5 ENGINEERING SYSTEM DESIGN AND CONFIGURTION Apr 18 ‗16 Aug 2 ‗16
PHASE 6: ENGINEERING ADVANCED AMS FUNCTIONALITY AND CONFIGURATION Oct 30 ‗15 Aug 8 ‗16
PHASE 7: ENGINEERING SYSTEM DEPLOYMENT Jul 15 ‗16 Sept 29 ‗16
Engineering Services Committee Meeting
11/24/2015 1:10 PM
Cityworks Implementation for Augusta Engineering Department
Department:Abie L. Ladson, Director
Caption:Approve contracts with Woolpert and Azteca for the
implementation of Cityworks Software and associated hardware
for the Augusta Engineering Department.
Background:The Augusta Engineering Department (AED) has been a user of
Lucity (formerly GBA) software since the early 2000s. The
primary function of this software, which is known as a
Computerized Maintenance Management System (CMMS), is
managing work requests, work orders, and various assets. The
Lucity software tools have remained fairly static since the initial
implementation. Multiple upgrades to the software have taken
place, but these changes have yielded no significant updates to the
user interface, and the changes in software capability have not
benefited the department in regard to efficiency
improvements. AED, needs to improve the ability of personnel in
the field to have better access to work order and asset management
information, particularly the data which is stored in the city’s
Geographic Information System (GIS). Additionally, AED wants
to improve workflow and streamline business processes within the
department so that efficiency gains can be seen across the entire
organization.
Analysis:AUD sought out a new vendor for a CMMS through an RFQ
process managed by the Procurement Department. Six statements
of qualification were received from interested vendors. The
selection committee reviewed the proposals and recommended
Woolpert as the implementer for Cityworks AMS (Asset
Management System) software. Woolpert’s proposal was
approved by the Augusta Commission in October 2013, and the
software was implemented in AUD in 2014 and 2015. AED has
participated in demonstrations of Cityworks, and has viewed the
work done by AUD and Woolpert. Woolpert was instrumental in
the successful implementation of Cityworks, and has extensive
experience reviewing business processes, recommending changes,
enhancing workflows, and customizing the software as needed.
This implementation has potential to change how AED conducts
business and provide increased accountability much as it has done
for AUD. The software suite includes reporting and dashboards so
that reporting on storm water expenses and progress can be made
available for viewing. This agenda item includes the full
implementation of the software as well as all hardware (servers
and mobile devices) and associated licensing that is needed for
implementation.
Financial Impact:This project will cost $643,460.50 and shall be funded from
multiple sources: Engineering for Software Implementation and
additional hardware for field operations: $487,134.50.
Engineering hardware for field operations: $20,000. IT operating
for import and configuration of Engineering GIS data $20,000. IT
SPLOST for hardware to support the implementation (Application
Consolidation) $50,000. IT SPLOST for Azteca licensing
(Application Consolidation) $66,326.
Alternatives:N/A
Recommendation:Approve contracts with Woolpert and Azteca for the
implementation of Cityworks Software and associated hardware
for the Augusta Engineering Department.
Funds are Available
in the Following
Accounts:
IT SPLOST (Application Consolidation) 328-01-2110.5424220,
212925102.5424220 $116,330 IT Operating 101015410 $20,000
Engineering - TIA Discretionary Funds $174,830 Engineering -
SPLOST VI Funds 328-04-1110.5212115, 211828002.5212115
$323,320
REVIEWED AND APPROVED BY:
Procurement.
Information Technology.
Finance.
Law.
Administrator.
Clerk of Commission
Engineering Services Committee Meeting
11/24/2015 1:10 PM
Gracie Martin
Department:Clerk of Commission
Caption:Presentation by Ms. Gracie Martin regarding low irritating sounds
coming from the electric substation.
Background:
Analysis:
Financial Impact:
Alternatives:
Recommendation:
Funds are Available
in the Following
Accounts:
REVIEWED AND APPROVED BY:
Augusta-Richmond County, Georgia
BE IT ORDAINED by the Commission-Council of Augusta-Richmond County,
Georgia that the following Capital Project Budget is hereby adopted:
Section 1: This project is set up and authorized to CPB#371-041110/T13049127 to award the
Construction Contract to JHC Corp for the Milledgeville Road Bridge at Rocky Creek -
Bridge Maintenance in the amount of $470,995 upon receipt of signed contracts and
proper bonds.
Section 2: The following revenues are anticipated to be available to the Consolidated
Government to complete the project.
30,000$
8,866$
TIA Construction 50,353$
SPLOST VI 420,642$
509,861$
Section 3: Copies of this Capital Project Budget shall be made available to the
Comptroller for direction in carrying out this project.
Adopted this ____________________ day of ______________________.
Approved
_________________________________________________
Original-Commission Council Office
Copy-Engineering Department
Copy-Finance Department
Copy-Procurement Department
Please do not process this document. Once approved by the Commission the original will be sent to the Clerk of Commission for execution.
For information reference this request, contact Engineering at ext 5070. Thanks
Honorable Hardie Davis, Jr., Mayor
CPB#371-041110/T13049127
CAPITAL PROJECT BUDGET
Milledgeville Road Bridge @ Rocky Creek - Bridge Maintenance
TIA Design
TIA Discretionary
CHANGE NUMBER ONE
1 of 2 11.11.2015
Augusta-Richmond County, Georgia CPB#371-041110/T13049127
CAPITAL PROJECT BUDGET
Milledgeville Road Bridge @ Rocky Creek - Bridge Maintenance
CPB AMOUNT CPB NEW
SOURCE OF FUNDS CPB ADDITION CPB
TIA Funds (30,000)$ (30,000)$
371-04-1110-5212115/T13049127
TIA Discretionary Funds (8,866)$ (8,866)$
TIA Construction Funds (50,353)$ (50,353)$
SPLOST VI
328-041110-5414210-211828012 (420,642)$ (420,642)$
TOTAL SOURCES: (38,866)$ (470,995)$ (509,861)$
USE OF FUNDS
ENGINEERING
371-04-1110-5212115/T13049127 38,866$ 38,866$
CONSTRUCTION
371-041110-5414210-T13049127 470,995$ 470,995$
TOTAL USES:38,866$ 470,995$ 509,861$
2 of 2 11.11.2015
Invitation to Re-Bid
Sealed re-bids will be received at this office on Wednesday, October 28, 2015 @ 3:00 p.m. for furnishing:
Re-Bid Item #15-211A Various Bridges Over Augusta Canal and Rocky Creek Repairs, Restoration &
Maintenance for Engineering Department
Re-Bids will be received by Augusta, GA Commission hereinafter referred to as the OWNER at the offices of:
Geri A. Sams
Procurement Department
535 Telfair Street - Room 605
Augusta, Georgia 30901
706-821-2422
Re-Bid documents may be examined at the office of the Augusta, GA Procurement Department, 535 Telfair Street
– Room 605, Augusta, GA 30901. Plans and specifications for the project shall be obtained by all prime,
subcontractors and suppliers exclusively from Augusta Blue Print. The fees for the plans and
specifications which are non-refundable is $150.00.
It is the wish of the Owner that all businesses are given the opportunity to submit on this project. To facilitate this
policy the Owner is providing the opportunity to view plans online (www.augustablue.com) at no charge through
Augusta Blue Print (706 722-6488) beginning Tuesday. October 6, 2015. Bidders are cautioned that submitting a
package without Procurement of a complete set are likely to overlook issues of construction phasing, delivery of
goods or services, or coordination with other work that is material to the successful completion of the project.
Bidders are cautioned that acquisition of documents through any other source is not advisable. Acquisition of
documents from unauthorized sources places the bidder at the risk of receiving incomplete or inaccurate
information upon which to base his qualifications.
All questions must be submitted in writing by fax to 706-821-2811 or by email to
procbidandcontract@augustaga.gov to the office of the Procurement Department by Tuesday, October 13,
2015 @ 5:00 p.m. No bid will be accepted by fax, all must be received by mail or hand delivered.
No Re-Bid may be withdrawn for a period of 60 days after time has been called on the date of opening. A 5% Bid
bond is required to be submitted along with the bidders’ qualifications; a 100% performance bond
and a 100% payment bond will be required for award.
Invitation for bids and specifications. An invitation for bids shall be issued by the Procurement Office and shall
include specifications prepared in accordance with Article 4 (Product Specifications), and all contractual terms and
conditions, applicable to the procurement. All specific requirements contained in the invitation to bid
including, but not limited to, the number of copies needed, the timing of the submission, the required
financial data, and any other requirements designated by the Procurement Department are considered
material conditions of the bid which are not waiveable or modifiable by the Procurement Director. All
requests to waive or modify any such material condition shall be submitted through the Procurement Director to
the appropriate committee of the Augusta, Georgia Commission for approval by the Augusta, Georgia
Commission. Please mark BID number on the outside of the envelope.
Bidders are cautioned that acquisition of BID documents through any source other than the office of the
Procurement Department is not advisable. Acquisition of BID documents from unauthorized sources places the
bidder at the risk of receiving incomplete or inaccurate information upon which to base his qualifications.
GERI A. SAMS, Procurement Director
Revised: 1/12/2015
VENDORS
JHC Corp
1029 N. Peachtree Pkwy
Peachtree City, GA
30269
E R Snell
5102 Pierce Court
Evans, GA 30809
Massana Construction
115 Howell Road
Tyrone, GA 30290
E & D Contracting
Service Inc.,
2001 Mills B. Lane Blvd
Savannah, GA 31405
Attachment "B"YES YES YES YES
E-Verify #413897 22114 139279 444759
Addendum #1 YES YES YES YES
SAVE Form YES YES YES YES
Bid Bond YES YES YES YES
BASE BID TOTAL/
11th Street Bridge $871,733.20 $1,411,798.95
BASE BID TOTAL/
15th Street over Augusta
Canal
$1,704,045.90 $2,462,941.09
BASE BID TOTAL/
CR2720 Broad St over
Augusta Canal
$1,124,388.80 $1,658,517.00
BASE BID TOTAL/
Milledgeville Rd at Rocky
Creek
$470,995.00 $721,897.00
Bid Opening
Bid Item #15-211A
Various Bridges over Augusta Canal & Rocky Creek Repairs, Restoration & Maintenance
for Augusta, Georgia - Engineering Department
Bid Due: Wednesday, October 28, 2015 @ 3:00 p.m.
Total Number Specifications Mailed Out: 24
Mandatory Pre-Bid/Telephone Conference: Not Applicable
Total packages submitted: 4
Total Noncompliant: 0
Non-responsive Non-responsive
Page 1 of 1
ATTN: Q. WILLIAM HAMMACK
C. W. MATTHEWS CONTRACTING
P. O. DRAWER 970
MARIETTA, GA 30061-0970
ATTN: MATTHEW WALSH
ARCHER WESTERN CONTRACTORS
2410 PACES FERRY RD SE, STE 600
ATLANTA, GA 30339-1821
ATTN: ROBIN J. SNELL
E. R. SNELL CONTRACTOR
5102 PIERCE COURT
EVANS, GA 30809
ATTN: LOUIE A. PITTMAN, III
PITTMAN CONSTRUCTION CO
P. O. BOX 155
CONYERS, GA 30012-0155
E & D CONTRACTING SERVICES
2001 MILLS B. LANE BLVD.
SAVANNAH, GA 31405
BLAIR CONSTRUCTION
ATTN PATRICK DILLARD
PO BOX 770
EVANS, GA 30809
REEVES CONSTRUCTION
ATTN: GREG HAMILTON
1 APAC INDUSTRIAL WAY
AUGUSTA, GA 30907
BEAMS CONTRACTING
ATTN: BUDDY ROWLAND
15030 ATOMIC ROAD
BEECH ISLAND SC 29842
MASSANA CONSTRUCTION
115 HOWELL ROAD
TYRONE, GA 30290
ENGINEERED RESTORATIONS INC.
ATTN: AUSTIN MCQUEEN
225 BUFORD DRIVE
LAWRENCEVILLE, GA 30046
DABBS-WILLIAMS
319 S. WALNUT STREET
STATESBORO, GA 30458
GEARIG
ATTN: LING FAN
631 PONDER PLACE DR., SUITE 603
EVANS, GA 30809
SCOTT BRIDGE COMPANY
ATTN: BEN MILLER/STEPHEN
SUMMERS
2641 INTERSTATE DRIVE
OPELIKA, AL 36804
JHC CORPORATION
ATTN: CAMERON COOK
1029 N PEACHTREE PKWY # 359,
PEACHTREE CITY, GA 30269
LARRY PITTMAN & ASSOC.
ATTN: TIMMY PITTMAN
1249 GORDON PARK ROAD
AUGUSTA, GA 30901
ABIE LADSON
DIRECTOR ENGINEERING
ENGINEERING ADM.
HAMEED MALIK
ASST. DIRECTOR ENGINEERING
ENGINEERING ADM.
Yvonne Gentry
Compliance Department-LSBOP
Bid Item 15-211A
Various Bridges Over Augusta Canal
and Rocky Creek Repairs,
Restoration & Maintenance
For Engineering Department
Mailed: Tue. Oct 6, 2015
Bid Item 15-211A
Various Bridges Over Augusta Canal
and Rocky Creek Repairs, Restoration
& Maintenance
For Engineering Department
Bid Due: Tue., 10/28/15 @ 3:00 p.m.
RRB TRUCKING LLC
C/O RUBY JENKINS-BASEY
4054 OLD WAYNESBORO RD.
AUGUSTA, GA 30906
RICHMOND CONCRETE LLC
C/O TARA LEAPHART
920 MOLLY POND ROAD
AUGUSTA, GA 30901
ENVIROTEK SODA BLASTING
C/O JAMES TRAVIS ANSLEY
514 NATIONAL AVENUE
AUGUSTA, GA 30901
SOUTHERN CONCRETE FINISHING
C/O CHRIS TOMAS
3109 CAWLEY COURT
AUGUSTA, GA 30909
BLADE TRUCKING
C/O BRENDA SHEDRICK
3893 GRAPE AVENUE
AUGUSTA, GA 30909
ELITE CONCRETE & STONE
CONCEPTS
C/O JARED REAGAN
2708 YORK COURT
AUGUSTA, GA 30909
DJ CONSTRUCTION
C/O DWIGHT JOHNSON
611 SEA ISLE DRIVE
AUGUSTA, GA 30901
KENDRICK’S CLEARING & HAULING
C/O CEDRICK KENDRICK
1247 NEW SAVANNAH ROAD
AUGUSTA, GA 30901
GEORGIA-CAROLINA PAVING
COMPANY
C/O WILLIE T. WOODEN
3020 MILLEDGEVILLE RD.
AUGUSTA, GA 30904
Engineering Services Committee Meeting
11/24/2015 1:10 PM
Milledgeville Road Bridge Maintenance at Rocky Creek – TIA-Contract Award-15-211A
Department:Abie L. Ladson , Director
Caption:Approve award of Construction Contract to JHC Corporation in
the amount of $470,995.00 for Transportation Investment Act
(TIA) Project, Milledgeville Road Bridge Maintenance at Rocky
Creek as requested by AED. Award is contingent upon receipt of
signed contracts and proper bonds (Bid 15-211A)
Background:Milledgeville Road Bridge Maintenance at Rocky Creek Project is
one (1) of fifty (50) City of Augusta, Georgia TIA (aka
TSPLOST) projects. This project consists of maintenance of spalls
with exposed reinforcement, severe cracking, repairing of
expansion joints, wingwalls and aprons, and cleaning the
structure.
Analysis:Bids were received on October 28, 2015 with JHC Corporation
being the low bidder. The bid results are as follow:
CONTRACTORS BID 1. JHC Corporation $470,995.00 2. ER
Snell Construction $721,897.00 It is the recommendation of the
Engineering Department to award this project to JHC Corporation.
Financial Impact:Funds are available in Project TIA funds and Engineering
SPLOST VI (General Bridge Rehab and Maintenance account)
with Commission approval
Alternatives:1). Approve award of Construction Contract to JHC Corporation
in the amount of $470,995.00 for Transportation Investment Act
(TIA) Project, Milledgeville Road Bridge Maintenance at Rocky
Creek as requested by AED. Award is contingent upon receipt of
signed contracts and proper bonds. 2). Do not approve and find
alternative to complete the project and meet TIA project
completion schedule.
Recommendation:Approve Alternative Number One.
Funds are Available
Project TIA Funds ($50,353) 371-041110-T13049127//
in the Following
Accounts:
SPLOSTVI (General Bridge Rehab and Maintenance) ($420,642)
328-041110-211828012
REVIEWED AND APPROVED BY:
Finance.
Procurement.
Law.
Administrator.
Clerk of Commission
Engineering Services Committee Meeting
11/24/2015 1:10 PM
Minutes
Department:Clerk of Commission
Caption:Motion to approve the minutes of the Engineering Services
Committee held on November 10, 2015.
Background:
Analysis:
Financial Impact:
Alternatives:
Recommendation:
Funds are Available
in the Following
Accounts:
REVIEWED AND APPROVED BY:
Augusta-Richmond County, Georgia
BE IT ORDAINED by the Commission-Council of Augusta-Richmond County,
Georgia that the following Capital Project Budget is hereby adopted:
Section 1: This project is set up and authorized to CPB# 371-041110-T13045129
to award the Construction Contract to Reeves Construction in the amount
of $245,136 for Phase 1 funded from TIA project account.
Section 2: The following revenues are anticipated to be available to the Consolidated
Government to complete the project.
500,000$
TIA CONSTRUCTION 245,136$
745,136$
Section 3: Copies of this Capital Project Budget shall be made available to the
Comptroller for direction in carrying out this project.
Adopted this ____________________ day of ______________________.
Approved
_________________________________________________
Original-Commission Council Office
Copy-Engineering Department
Copy-Finance Department
Copy-Procurement Department
Honorable Hardie Davis, Jr., Mayor
CPB#371-041110-T13045129
CAPITAL PROJECT BUDGET
North Leg Road Corridor Improvements
TIA Project Budget
(Wrightsboro Road to Sibley Road)
Please do not process this document. Once approved by the Commission the original will be sent to the Clerk of Commission for execution. For information reference this request, contact Engineering at ext 5070. Thanks
1 of 2 11.11.2015
Augusta-Richmond County, Georgia CPB#371-041110-T13045129
CAPITAL PROJECT BUDGET
North Leg Road Corridor Improvements
SOURCE OF FUNDS CPB CPB
TIA Project Funds (500,000)$ (500,000)$
371-04-1110-5212115/T13045129-5212115
TIA CONSTRUCTION
371-041110-T13049129 (245,136) (245,136)
TOTAL SOURCES:(500,000)$ (245,136) (745,136)$
USE OF FUNDS
ENGINEERING
371-04-1110-5212115/T13045129-5212115 500,000$ 500,000$
TIA CONSTRUCTION
371-041110-5414110-T13045129 245,136$ 245,136$
TOTAL USES:500,000$ 245,136$ 745,136$
2 of 2 11.11.2015
Invitation to Bid
Sealed bids will be received at this office on Tuesday, October 27, 2015 @ 3:00 p.m. for furnishing:
Bid Item #15-222 North Leg Road/C.R. 371 Improvements, Phase 1 for Engineering Department
Bids will be received by Augusta, GA Commission hereinafter referred to as the OWNER at the offices of:
Geri A. Sams
Procurement Department
535 Telfair Street - Room 605
Augusta, Georgia 30901
706-821-2422
Bid documents may be examined at the office of the Augusta, GA Procurement Department, 535 Telfair Street –
Room 605, Augusta, GA 30901. Plans and specifications for the project shall be obtained by all prime,
subcontractors and suppliers exclusively from Augusta Blue Print. The fees for the plans and
specifications which are non-refundable is $265.00.
It is the wish of the Owner that all businesses are given the opportunity to submit on this project. To facilitate this
policy the Owner is providing the opportunity to view plans online (www.augustablue.com) at no charge through
Augusta Blue Print (706 722-6488) beginning Thursday, September 17, 2015. Bidders are cautioned that
submitting a package without Procurement of a complete set are likely to overlook issues of construction phasing,
delivery of goods or services, or coordination with other work that is material to the successful completion of the
project. Bidders are cautioned that acquisition of documents through any other source is not advisable.
Acquisition of documents from unauthorized sources places the bidder at the risk of receiving incomplete or
inaccurate information upon which to base his qualifications.
A Mandatory Pre Bid/Telephone Conference will be held on Friday, October 9, 2015, @ 10:00 a.m. in the
Procurement Department, 535 Telfair Street, Room 605. If you choose to teleconference there is a
$35.00 fee. The call-in telephone number is 1-888-428-7458 (U.S. & Canada) and 877-331-7677
(International). Call one of the dial-in numbers at least five (5) minutes prior to conference. Make the
$35.00 check payable “Augusta Georgia Commission” and mail to Geri A. Sams, Director Augusta
Procurement Department 535 Telfair Street - Room 605 Augusta, Georgia 30901.
All questions must be submitted in writing by fax to 706-821-2811 or by email to
procbidandcontract@augustaga.gov to the office of the Procurement Department by Tuesday, October 13,
2015 @ 5:00 p.m. No bid will be accepted by fax, all must be received by mail or hand delivered.
No Bid may be withdrawn for a period of 60 days after time has been called on the date of opening. A 10% Bid
bond is required to be submitted along with the bidders’ qualifications; a 100% performance bond
and a 100% payment bond will be required for award.
Invitation for bids and specifications. An invitation for bids shall be issued by the Procurement Office and shall
include specifications prepared in accordance with Article 4 (Product Specifications), and all contractual terms and
conditions, applicable to the procurement. All specific requirements contained in the invitation to bid
including, but not limited to, the number of copies needed, the timing of the submission, the required
financial data, and any other requirements designated by the Procurement Department are considered
material conditions of the bid which are not waiveable or modifiable by the Procurement Director. All
requests to waive or modify any such material condition shall be submitted through the Procurement Director to
the appropriate committee of the Augusta, Georgia Commission for approval by the Augusta, Georgia
Commission. Please mark BID number on the outside of the envelope.
Bidders are cautioned that acquisition of BID documents through any source other than the office of the
Procurement Department is not advisable. Acquisition of BID documents from unauthorized sources places the
bidder at the risk of receiving incomplete or inaccurate information upon which to base his qualifications.
GERI A. SAMS, Procurement Director
Augusta Chronicle September 17, 24 October 1, 8, 2015
Metro Courier September 23, 2015
Revised: 1/12/2015
UNOFFICIAL
Bid Opening
Bid Item #15-222
North Leg Road/C.R. 371 Improvements, Phase 1
for Augusta, Georgia - Engineering Department
Bid Due: Tuesday, October 27, 2015 @ 3:00 p.m.
VENDORS
REEVES CONSTRUCTION
1 APAC INDUSTRIAL WAY
AUGUSTA, GA 30907
Attachment "B"YES
E-Verify #48048
Addendum #1 YES
SAVE Form YES
Bid Bond YES
BASE BID TOTAL $245,136.00
Total Number Specifications Mailed Out: 24
Total Number Specifications Download (Demandstar): 4
Total Electronic Notifications (Demandstar): 125
Mandatory Pre-Bid/Telephone Conference: 4
Total packages submitted: 1
Total Noncompliant: 0
The following vendors did not respond:
JHC CORPORATION / 1029 PEACHTREE PARKWAY N #359 / PEACHTREE CITY, GA 30269
BLAIR CONSTRUCTION / PO BOX 770 / EVANS, GA 30809
SITEC / 217 FAIRFIELS STREET NE / AIKEN, SC 29801
Page 1 of 1
Engineering Services Committee Meeting
11/24/2015 1:10 PM
North Leg Road Improvements - Phase 1- TIA-Contract Award – 15-222
Department:Abie L. Ladson, Director
Caption:Approve award of Construction Contract to Reeves Construction
Company in the amount of $245,136.00 for Transportation
Investment Act (TIA) Project, North Leg Road Improvements
Project - Phase 1 as requested by AED. Award is contingent upon
receipt of signed contracts and proper bonds. (Bid 15-
222)
Background:North Leg Road Improvements Project is one (1) of fifty (50) City
of Augusta, Georgia TIA (aka TSPLOST) projects. Project limits
are approximately 0.20 miles south of the intersection of
Wrightsboro Road and North Leg Road and approximately 0.17
miles north of the intersection. The total project length is
approximately 0.79 miles. This project consists of realigning two
intersections (Wrightsboro Road with North leg Road/Jackson
Road and Sibley Road with North Leg Road), addition of turn
lanes, adding curb & gutter, sidewalks and a storm sewer. This
Project will be completed in two phases (Phase 1 and Phase 2).
Phase I scope consist of clearing the right-of-way and maintaining
soil and erosion control measures throughout the corridor. Phase I
purpose is to allow utility companies (e.g., electrical, gas, cable,
etc.) to relocate their facilities before commencing construction
work on the corridor (Phase II). The separation of the project into
phases will help reduce delays.
Analysis:Bids were received on October 27, 2015 with Reeves Construction
being the low bidder. The bid results are as follow:
CONTRACTORS BID 1. Reeves Construction Co $245,136.00
Note: Only one bid was received
Financial Impact:Funds are allowable in Project TIA funds upon Commission
approval
Alternatives:1). Approve award of Construction Contract to Reeves
Construction Company in the amount of $245,136.00 for
Transportation Investment Act (TIA) Project, North Leg Road
Improvements Project - Phase 1 as requested by AED. Award is
contingent upon receipt of signed contracts and proper bonds. 2).
Do not approve and find alternative to complete the project and
meet TIA project completion schedule.
Recommendation:Approve Alternative Number One
Funds are Available
in the Following
Accounts:
Project TIA Funds 371-041110-T13049129
REVIEWED AND APPROVED BY:
Finance.
Procurement.
Law.
Administrator.
Clerk of Commission