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HomeMy WebLinkAbout2010-09-27-Meeting Agendawww.augustaga.gov Public Safety Committee Meeting Commission Chamber- 9/27/2010- 12:45 PM PUBLIC SAFETY 1. Approve the purchase of NetMotion Software for mobile connectivity. Attachments 2. Approve Contract with New World Systems, Inc. for the New World Field Reporting Software Product. Attachments 3. Approve Purchase of Services Grant #JB-08ST-0002 for Juvenile Offenders. Attachments Public Safety Committee Meeting 9/27/2010 12:45 PM Implementation of NetMotion Virtual Private Network (VPN) software Department:Information Technology Caption:Approve the purchase of NetMotion Software for mobile connectivity. Background:Information Technology is requesting approval to purchase NetMotion Virtual Private Network (VPN) software to enhance the ability of Augusta’s Public Safety Offices by providing a reliable connection to our current New World server. With our current move to 4G broadband in all of our Public Safety vehicles, this software will provide a stable and reliable connection for the Sheriff’s Office and the Fire Department to our current CAD system, at a much faster rate. This software is designed to maintain a stable connection so our Public Safety Offices will be able to receive their dispatch calls with no delay’s, allowing better response time to public safety calls. NetMotion is designed to work with our current mobile devices in the field. By purchasing this software we will also be able to increase our transmitting speed of data to all of our vehicles in the field. This software, once implemented, will improve our overall response to the citizens of Augusta - Richmond County by allowing us to respond to calls in a quicker and more efficient manner. Analysis:Information Technology conducted an evaluation of three different VPN software providers. NetMotion was selected as the most reliable and stable platform of the three vendors. NetMotion Wireless has proven expertise in wireless mobile computing, with more than 1,600 organizational customers representing over 450,000 device licenses accessed by mobile workers. Major customers include Atlanta Gas & Light, Con Edison, Cox Communications, Continental Airlines, Florida Highway Patrol, LAPD, the Mayo Clinic, St. Jude Medical Center and Columbia County Sheriff’s Office. Financial Impact:Funding, in the amount of $90,000, is available in Information Technology’s SPLOST accounts for Wireless Projects (GL# 325-12-2110/JL#209-92- 5003). Alternatives:Remain on current network and not upgrade. Recommendation:Approve the agenda item. Funds are Available in the Following Accounts: (GL# 325-12-2110/JL#209-92-5003).Cover Memo Item # 1 REVIEWED AND APPROVED BY: Procurement. Information Technology. Finance. Law. Administrator. Clerk of Commission Cover Memo Item # 1 Attachment number 1 Page 1 of 1 Item # 1 DELL INC P. O. BOX 534118 ATLANTA, GA 30353 SOFTWARE HOUSE INC. 33 KNIGHTSBRIDGE ROAD PISCATTAWAY, NJ 08854-3925 CDWG 230 N. MILWAUKEE AVE. VERNON HILLS, IL 60061 Tameka Allen Information Technology Steve Smead Information Technology Bid Item 10-179 mailed 8/26/2010 Bid Item 10-179 Professional Services – NetMotions Information Technology Bid Due: Fri. 9/10/2010 @ 11:00 a.m. Attachment number 2 Page 1 of 1 Item # 1 Invitation to Bid Professional Services Sealed bids for Professional Services will be received at this office until Friday, September 10, 2010 @ 11:00 a.m. for furnishing: Bid Item #10-179 NetMotion Software for Information Technology Department BID’s will be received by Augusta, GA Commission hereinafter referred to as the OWNER at the offices of: Geri A. Sams Procurement Department 530 Greene Street - Room 605 Augusta, Georgia 30901 706-821-2422 BID documents may be obtained at the office of Augusta, GA Procurement Department, 530 Greene Street – Room 605, Augusta, GA 30901. Documents may be examined during regular business hours at the offices of Augusta, GA Procurement Department. All questions must be submitted in writing to the office of the Procurement Department by Fax at 706-821-2811 or by mail no later than Monday, August 30, 2010 by 5:00 p.m. No bid will be accepted by fax, all must be received by mail or hand delivered. The local bidder preference program is applicable to this project. To be approved as a local bidder and receive bid preference on an eligible local project, the certification statement as a local bidder and all supporting documents must be submitted to the Procurement Department with your bonafide bid package. No BID may be withdrawn for a period of 90 days after time has been called on the date of opening. An invitation for bids shall be issued by the Procurement Office and shall include specifications prepared in accordance with Article 4 (Product Specifications), and all contractual terms and conditions, applicable to the procurement. All specific requirements contained in the invitation to bid including, but not limited to, the number of copies needed, the timing of the submission, the required financial data, and any other requirements designated by the Procurement Department are considered material conditions of the bid which are not waiveable or modifiable by the Procurement Director. Please mark BID number on the outside of the envelope. Bidders are cautioned that sequestration of BID documents through any source other than the office of the Procurement Department is not advisable. Acquisition of BID documents from unauthorized sources placed the bidder at the risk of receiving incomplete or inaccurate information upon which to base his qualifications. Disadvantage Business Enterprise (DBE) Augusta-Richmond County, Georgia does not operate a DBE, MBE or WBE Program for Augusta funded projects, as a Federal Court has entered an Order enjoining the Race-Based portion of Augusta’s DBE Program. Instead Augusta operates a Local Small Business Opportunity Program. However, for various projects utilizing the expenditure of State or Federal funds, Augusta enforces DBE requirements and/or DBE goals set by the Federal and/or State Agencies in accordance with State and Federal laws. GERI A. SAMS, Procurement Director cc: Tameka Allen Interim Deputy Administrator Steve Smead Information Technology Attachment number 3 Page 1 of 1 Item # 1 Attachment number 4 Page 1 of 1 Item # 1 Public Safety Committee Meeting 9/27/2010 12:45 PM New World Systems Field Reporting for Sheriff's Office Department:Information Technology Caption:Approve Contract with New World Systems, Inc. for the New World Field Reporting Software Product. Background:Augusta currently uses New World software to manage 911 Computer Aided Dispatch as well as Richmond County Sheriff's Office (RCSO) processes including records management, case management, and corrections management. Field Reporting is a tool that will enable deputies to submit incident & accident reports from their patrol cars instead of using paper processes. Additionally, the Field Reporting program enables deputies in the field to have access to more advanced technology tools used for searching and retrieving data from the New World database, which they do not currently have. Analysis:Sheriff's Deputies currently file reports using traditional paper-based methods. Paperwork is generated in the field, and is usually either hand- written or typed on a Mobile Data Terminal (MDT). Paperwork related to incidents is then forwarded through the chain of command, and finally entered into the Records Management System (RMS) by the RCSO Records Division. The Field Reporting product will eliminate redundant typing and scanning of information by managing reports electronically. Financial Impact:This project will be funded by grant funds acquired by the Richmond County Sheriff's Office. Alternatives:N/A Recommendation:Approve Contract with New World Systems, Inc. for the New World Field Reporting Software Product Funds are Available in the Following Accounts: 2010: 111032630 $152,000 available 2011: 111032634 $133,000 available Other funds will be allocated in 2011 by grant and budget amendment REVIEWED AND APPROVED BY: Procurement. Information Technology. Cover Memo Item # 2 Finance. Law. Administrator. Clerk of Commission Cover Memo Item # 2 &RUSRUDWH:HVW%LJ%HDYHU5RDG‡6XLWH‡7UR\‡0LFKLJDQ-‡-269-‡ZZZQHZZRUOGV\VWHPVFRP September 7, 2010 ADDITIONAL SOFTWARE LICENSE AGREEMENT Mr. Mike Blanchard Augusta / Richmond County 530 Greene St. Augusta, GA 30911 Dear Mr. Blanchard: New World Systems is pleased to license you additional software per your request. The attached forms (Exhibits AA, A and B) are to be reviewed and approved by you and/or your authorized representative. They describe the additional software and services you have requested along with the related fees. Other than for the purposes of internal review, we ask that you treat our fees as confidential information. This is due to the competitive nature of our business. The General Terms and Conditions from our original License Agreement with Richmond County, GA are incorporated and will apply. We thank you for your continued business with New World Systems. We look forward to working on this project with you. ACKNOWLEDGED AND AGREED TO BY: NEW WORLD SYSTEMS£ CORPORATION (New World) AUGUSTA/RICHMOND COUNTY, GEORGIA (Customer) By: _______________________________ Larry D. Leinweber, President By: _______________________________________ Authorized Signature Title By: _______________________________________ Authorized Signature Title Date: ______________________________ Date: _____________________________________ Each individual signing above represents that (s)he has the requisite authority to execute this Agreement on behalf of the organization for which (s)he represents and that all the necessary formalities have been met. 7KH³(IIHFWLYH'DWH´RIWKLV$JUHHPHQWLVWKHODWWHURIWKHWZRGDWHVLQWKHDERYHVLJQDWure block. PRICING ASSUMES CONTRACT EXECUTION BY SEPTEMBER 30, 2010. Attachment number 1 Page 1 of 7 Item # 2 CONFIDENTIAL 1A CNT 090710 Mobile FR Page 2 of 7 Augusta/Richmond County, GA EXHIBIT AA TOTAL COST SUMMARY AND PAYMENT SCHEDULE I. Total Cost Summary: Licensed Standard Software and Implementation Services DESCRIPTION OF COST COST A. LICENSED STANDARD SOFTWARE as further detailed in Exhibit A $380,000 1. Licensed Standard Software $677,720 2. Less Customer Loyalty Software Discount (297,720) B. IMPLEMENTATION AND THIRD PARTY PRODUCTS AND SERVICES 75,000 1. PROJECT MANAGEMENT as further described in Exhibit B 2. IMPLEMENTATION AND TRAINING SERVICES as further described in Exhibit B ONE TIME PROJECT COST: $455,000 C. TRAVEL EXPENSES (Estimate) ± billed as incurred $15,000 D. STANDARD SOFTWARE MAINTENANCE SERVICES $108,435/annually PRICING ASSUMES CONTRACT EXECUTION BY SEPTEMBER 30, 2010. Attachment number 1 Page 2 of 7 Item # 2 CONFIDENTIAL 1A CNT 090710 Mobile FR Page 3 of 7 Augusta/Richmond County, GA Exhibit AA / COST SUMMARY AND PAYMENT SCHEDULE II. Payments for Licensed Standard Software and Implementation Services DESCRIPTION OF PAYMENT PAYMENT A. LICENSED STANDARD SOFTWARE as further detailed in Exhibit A $380,000 1. Amount invoiced upon Effective Date (25%) $95,000 2. Amount invoiced upon Installation of Licensed Standard 95,000 Software (25%) 3. Amount invoiced upon Functional Operation of Application 95,000 Software on 30 Mobile Units (25%) 4. Amount invoiced 90 days after Functional Operation of 95,000 Application Software on 30 Mobile Units (25%) B. IMPLEMENTATION AND THIRD PARTY PRODUCTS AND SERVICES 75,000 1. Amount invoiced upon the Effective Date $16,875 2. Amount invoiced 90 days after the Effective Date 16,875 3. Amount invoiced 180 days after the Effective Date 16,875 4. Amount invoiced 270 days after the Effective Date 16,875 5. Amount invoiced 365 days after the Effective Date 7,500 ONE TIME PAYMENTS: $455,000 C. TRAVEL EXPENSES (Estimate) $15,000* (These expenses are billed as incurred) 1. 10 trips are anticipated. 2. Travel Time for the estimated 10 trips is not included in this estimate and will be billed as incurred. 3. Travel Expenses shall not exceed $15,000 without &XVWRPHU¶V prior written consent. *Estimate D. STANDARD SOFTWARE MAINTENANCE SERVICES $108,435 Standard Software Maintenance Agreement (SSMA) fees will increase for the above software change and will commence on May 1, 2012; year one cost to be prorated to run concurrently with &XVWRPHU¶Vexisting SSMA. Subsequent year SSMA fees for the above software will be consistent with the SSMA agreement currently in effect. ALL PAYMENTS ARE DUE WITHIN THIRTY (30) DAYS FROM RECEIPT OF INVOICE. Attachment number 1 Page 3 of 7 Item # 2 CONFIDENTIAL 1A CNT 090710 Mobile FR Page 4 of 7 Augusta/Richmond County, GA EXHIBIT A LICENSED STANDARD SOFTWARE AND FEES 1. License Fee for Licensed Standard Software And Documentation Selected By Customer: Application Package Cost MOBILE SOFTWARE MOBILE SOFTWARE ON THE RS/6000 1 1. Additional Aegis Software for RS/6000 Message Switch - Mobile Upload Software (1-500 users) 2 70,000 MOBILE MANAGEMENT SERVER 2. Aegis Mobile Management Server Software (1-500 units) - Base CAD/NCIC/Messaging No Charge - Field Reporting 25,000 - Field Reporting Data Merge 6,000 CLIENT SOFTWARE 3. Aegis® Law Enforcement Mobile Unit Software (308 Units) Mobile Messaging State Photo Download $200 ea. 53,400 4. Aegis® Law Enforcement Mobile Unit Software Field-Based Reporting LE Field Reporting (Federal Standards) (308 Units) $1,000 ea. 267,000 The following 4 New World Reports are included: - Incident (1 form) - Case (1 form) - Arrest (1 form) - Supplement (1 form) LE Field Reporting Compliance (308 Units) $200 ea. 53,400 LE Accident Field Reporting 3 (225 Units) $1,000 ea. 267,000 The following New World Report is included: - Accident (1 form) LE Accident Field Reporting Compliance (225 Units) $300 ea. 80,100 Field Investigation Field Reporting (2 Forms) (83 Units) $300 ea. 80,100 Mobile Upload of Field Reports (308 Units) $600 ea. 160,200 NEW WORLD STANDARD SOFTWARE LICENSE FEE $677,720 LESS CUSTOMER LOYALTY SOFTWARE DISCOUNT (297,720) TOTAL SOFTWARE LICENSE FEE 4,5 $380,000 Attachment number 1 Page 4 of 7 Item # 2 CONFIDENTIAL 1A CNT 090710 Mobile FR Page 5 of 7 Augusta/Richmond County, GA Exhibit A / LICENSED STANDARD SOFTWARE AND FEES ENDNOTES 1 Currently supporting Motorola, Data Radio (DMP & IP), CDPD, EDACS, GPRS, 802.11 and Electrocom Mobile Communication solutions only. 2 The Mobile Upload software provides for the automated upload of New World's Law Enforcement Field Reporting data over Customer's mobile data network. Customer is responsible for obtaining from their mobile vendor, the written definition and documentation of the optimal (mobile message) record size to upload laptop data over the mobile network to be used. This definition must be received within thirty (30) days of this Agreement being executed. 3 LE Accident Field Reporting requires Scene PD. Scene PD will provide an upgrade path from Customer's currently licensed Easy Street Software. 4 Prices assume that all software proposed is licensed. 5 If taxes or fees are imposed, they are the responsibility of the purchaser and will be remitted to New World upon being invoiced. Attachment number 1 Page 5 of 7 Item # 2 CONFIDENTIAL 1A CNT 090710 Mobile FR Page 6 of 7 Augusta/Richmond County, GA EXHIBIT B PROJECT MANAGEMENT, IMPLEMENTATION AND TRAINING SUPPORT SERVICES 1. Project Management Services New World shall act as Project Manager to assist &XVWRPHU¶V management in implementing the Exhibit A software. This responsibility will include documenting, coordinating and managing the overall Implementation Plan with &XVWRPHU¶V management and the Customer Liaison. Project Management Services include: a) a summary level Implementation Plan; b) a detail level Implementation Plan; c) revised Implementation Plans (if required); d) monthly project status reports; and e) project status meetings x a project review (kickoff) meeting at &XVWRPHU¶V location x progress status meeting(s) will occur during implementation via telephone conference or at &XVWRPHU¶V location; and x a project close-out meeting at &XVWRPHU¶V location to conclude the project. f) New World consultation with other vendors or third parties. g) a Pre-Trip Report will be provided to Customer for review two weeks in advance of trip The implementation services fees described in Exhibit AA include Project Management fees for a period up to 12 months after the Effective Date. 2. Implementation and Training Support Hours Recommended It is recommended that appropriate support hours are allocated for all Licensed Standard Software listed in Exhibit A to insure successful implementation of and training on each application package. Based on the Licensed Standard Software listed on Exhibit A, up to 300 hours of New World implementation and training support services have been allocated for this project. Excess hours requested shall be billed at the Hourly Rate. Avoiding or minimizing custom or modified features will aid in keeping the support costs to the amount allocated. Customer agrees to reimburse New World for support trips canceled by Customer less than ten (10) days before the scheduled start date to cover 1HZ:RUOG¶V out-of-pocket costs and lost revenues. The recommended implementation and training support services include: a) implementation of each package of Licensed Standard Software; b) Customer training and/or assistance in testing for each package of Licensed Standard Software; and c) tailoring of Licensed Standard Software by New World technical staff and/or consultation with New World technical staff. The project management, implementation and training support services provided by New World may be performed at &XVWRPHU¶V premises and/or at New World national headquarters in Troy, Michigan (e.g., portions of project management are performed in Troy). Attachment number 1 Page 6 of 7 Item # 2 CONFIDENTIAL 1A CNT 090710 Mobile FR Page 7 of 7 Augusta/Richmond County, GA Exhibit B / PROJECT MANAGEMENT, IMPLEMENTATION AND TRAINING SUPPORT SERVICES 3. Additional Services Available Other New World services may be required or requested for the following: a) additional software training; b) tailoring of Licensed Standard Software by New World technical staff and/or consultation with New World technical staff; c) New World consultation with other vendors or third parties; d) modifying the Licensed Standard Software; e) designing and programming Licensed Custom Software; and f) maintaining modified Licensed Standard Software and/or custom software. Customer may request these additional services in writing using 1HZ :RUOG¶V Request For Service (RFS) procedure (or other appropriate procedures mutually agreed upon by Customer and New World and will be provided at the Hourly Rate). Attachment number 1 Page 7 of 7 Item # 2 Attachment number 2 Page 1 of 1 Item # 2 Attachment number 3 Page 1 of 2 Item # 2 Attachment number 3 Page 2 of 2 Item # 2 Public Safety Committee Meeting 9/27/2010 12:45 PM Purchase of Services Grant #JB-08ST-0002 for Juvenile Offenders Department:Clerk of Commission Caption:Approve Purchase of Services Grant #JB-08ST-0002 for Juvenile Offenders. Background: Analysis: Financial Impact: Alternatives: Recommendation: Funds are Available in the Following Accounts: REVIEWED AND APPROVED BY: Clerk of Commission Cover Memo Item # 3 Item # 3 Item # 3 Item # 3 Item # 3 Item # 3 Item # 3 Item # 3 Item # 3 Item # 3