HomeMy WebLinkAbout2010-02-22-Meeting Agendawww.augustaga.gov
Public Safety Committee Meeting Commission Chamber- 2/22/2010- 12:30 PM
PUBLIC SAFETY
1. Approve the addition of the Provost Marshall of Fort Gordon as a member
of the Augusta 9-1-1 Advisory Board.
Attachments
2. Approve the purchase of an Automated Firing Range System for the
Richmond County Sheriff's Training Range Facility for $85,158.00, lowest
bid on bid 09-178A.
Attachments
3. Review the Information Technology (IT) 2009 Annual Report.
Attachments
4. Resolution in support of the purchase of service weapons by certain officers
for one dollar upon retirement with at least 25 years of service.
Attachments
5. Discussion of Sheriff's Building and expedited building process.
(Requested by the Administrator)
Attachments
Public Safety Committee Meeting
2/22/2010 12:30 PM
Appoint the PMO of Ft. Gordon to 9-1-1 Advisory Board
Department:Augusta 9-1-1 Center
Caption:Approve the addition of the Provost Marshall of Fort Gordon as a member
of the Augusta 9-1-1 Advisory Board.
Background:The current membership of the Augusta 9-1-1 Advisory Board consists of
ten members; Sheriff's Office; Chief Augusta Fire Department; Chief of
Police of Hephzibah and Blythe; Medical Director for 9-1-1 and the Fire
Department; Director of the EMS Provider for Richmond County; the
Administrator and Deputy Administrator; Marshall of Richmond County.
There are two ex-officio members: the Public Safety Chariman and the City
Attorney. There is no representation from the Fort Gordon PMO even
though the two entities work close together. The 9-1-1 Advisory Board at
its January meeting requested this agenda item be submitted for
consideration.
Analysis:The Official Code of Georgia, O.C.G.A.de § 46-5-136 (2009)section (a)
states "The governing authority of a local government by resolution shall
create an advisory board consisting of the sheriff, representatives from other
public safety agencies which respond to emergency calls under the 9-1-1
system, and other individuals knowledgeable of emergency 9-1-1 systems
and the emergency needs of the citizens of the local government, provided
that such advisory board shall not exceed 13 members." The addition of the
Fort Gordon Provost Marshall as a member of the 9-1-1 Advisory Board
would bring the total to 11 members and 2 ex officio members and would be
in compliance with the Georgia Code.
Financial Impact:None
Alternatives:None needed.
Recommendation:Approve the additional member. This matter was addressed at the last 9-1-1
Advisory Board meeting in January 2010 and the membership requests
approval of this additional appointment.
Funds are Available in
the Following
Accounts:
None needed.
REVIEWED AND APPROVED BY:
Cover Memo
Finance.
Law.
Administrator.
Clerk of Commission
Cover Memo
Public Safety Committee Meeting
2/22/2010 12:30 PM
Automated Firing Range System
Department:Richmond County Sheriff's Office
Caption:Approve the purchase of an Automated Firing Range System for the
Richmond County Sheriff's Training Range Facility for $85,158.00, lowest
bid on bid 09-178A.
Background:The Richmond County Sheriff's Office (RCSO) is requesting to replace the
pneumatic firing range system currently in service at the training facility.
RCSO will replace the system with an electric turning target system, which
is more reliable and requires less maintenance. The current pneumatic
system requires frequent maintenance and is no longer supported by the
vendor.
Analysis:RCSO submitted a request for bids through the Procurement Department
utilizing the Demand Star electronic bid sytem, which offers nationwide bid
coverage. The Procurement Department received one bid that met
requirements which was from, Action Target 1281 West 200 North, Provo,
UT 84601.
Financial Impact:Funds for the purchase are avaiable in the 2009/2010 RCSO Capital Budget.
Alternatives:None
Recommendation:Approve purchase of Automated Firing Range System for $85,158.00
(lowest bid 09-178A) from Action Target 1281 West 200 North, Provo, UT
84601.
Funds are Available in
the Following
Accounts:
This funding is in account # 272-03-1410-54-12110.
REVIEWED AND APPROVED BY:
Finance.
Law.
Administrator.
Clerk of Commission Cover Memo
RONALD STRENGTH
SHERIFF
Law Enforcement Center
401 Walton Way
Augusta, Georgia 30911
Office (706) 821-1065 FAX (706) 821-1064
Richmond County Sheriff’s Office
October 1, 2009
To: Procurement Department
From: Lt. Robert Partain
Richmond County Sheriff’s Office
Re: Request for bids for Automated Firing Range Target System
The Richmond County Sheriff’s Office (RCSO) request that the Procurement
Department solicit bids for an all weather (24) position Automated Firing
Range Target System for the RCSO Training Range located at 2098
Greenland Road, Blythe GA.
We require the following specifications for the target system:
PART 1 – GENERAL REQUIRMENTS
1.1 QUALITY ASSURANCE
A. Range equipment manufacturers must meet the following
qualifications: A firm having ten (10) years experience in
fabrication and installation of work of the quality and scope
required on this project.
B. Upon request provide a list of ten (10) representative completed
law enforcement type pistol/rifle range equipment installations in
Attachment number 1Page 1 of 5
February 18, 2010
Page 2
continuous use for five (5) years, with name, address and phone
number of the Owner for each project.
C. Range equipment manufacture must have manufactured over 200
“Electric Turning Target Systems” of this type, no prototypes
accepted.
D. Target manufacturer must have a Field Service Technician in
state of Georgia.
E. Target manufacturer must have a Service Center in the state of
Georgia
1.2 QUALITY CONTROL
A. Firing range equipment specifications and details are based on
the design required by RCSO. These specifications constitute the
design and quality product required by the RCSO for this project.
The work must be completed in accordance with standard
practice in equipment manufacture and in a manner acceptable to
the RCSO.
1.3 SUBSTITUTIONS
A. Minor variations in design to accommodate manufacturer’s
standard products are acceptable with RCSO approval prior to
bidding. No variations are permissible in quality or material
specified.
B. Major variations in design or operation of equipment require
submittal of a list of substitutions including explanation and detail
drawings for the RCSO approval prior to bid.
1.4 SHOP DRAWINGS
A. Submit shop drawings for the installation of this equipment. Include
all electrical data and connection details. Coordinate all details on
drawings of the exact locations for mechanical work.
1.5 DELIVERY, STORAGE AND HANDLING
A. Deliver all equipment packaged to provide protection during
transit and job storage.
B. Inspect equipment upon delivery for damage. Minor damages
may be repaired, provided the finished items are equal in all
respects to new work and acceptable to the owner/architect,
otherwise, remove and replace damaged items immediately.
C. Store equipment at the site under cover in a secured place. Avoid
the use of non-vented plastic or canvas shelters which could
create a humidity chamber.
1.6 WARRANTY
A. Equipment to include all software and hardware shall be fully
guaranteed against defects in workmanship and materials for a
Attachment number 1Page 2 of 5
February 18, 2010
Page 3
period of one (1) year from the date of substantial completion of
this project.
B. The manufacturer shall instruct the Owner as to the proper
operation and maintenance of the equipment at time of
acceptance of the work. The manufacturer shall supply RCSO
with all training manuals/materials associated with the target
system.
1.7 SITE VISIT
RCSO requires that the Bidder must visit the job prior to submitting a bid.
The bidder will contact RCSO Training Facility at (706) 592-6560 to
schedule an appointment to visit the site. Any bidder that has visited the
site within the last 30 days is exempt from this requirement; however any
exempt bidder must state in their bid that they are aware of all existing
site conditions.
PART 2 – EQUIPMENT DESCRIPTION
2.1 The automated target system must retro-fit to the existing (24) position
Blackwater Bear system now in place.
2.2 Vendor shall provide an automated targeting system, as the prime
contractor and manufacturer of the targeting system.
2.3 The system shall consist of multiple positions of 360 degree automatic
turning target carriers. The target carrier shall be designed to operate
reliably in the range environment and in conjunction with controlling
devices. The carrier shall be totally enclosed to prevent debris from
getting inside. The target carrier shall have an AR500 or better front
ballistic plate and the body of the carrier shall be made of 11-gauge
steel or better. A turning mechanism shall have protection from
damage. The target turning motor shall be capable of continuous
target rotation through full 360 degrees in either direction and
incorporate random edging to disguise direction of turn.
2.4 The system shall be capable of turning a 360 degree target only 90
degrees if necessary.
2.5 The system shall be electric powered. No hydraulic and pneumatic
system allowed.
2.6 The system shall include connector assemblies that shall join the
individual target stands and serve as a conduit for the electrical
connections.
2.7 The system shall have a fixed turning target stand consisting of a solid
steel stand with AR500 or better ballistic steel front shield
Attachment number 1Page 3 of 5
February 18, 2010
Page 4
2.8 Steel target stands to have galvanized protection to prevent rusting
2.9 Target housing must have yellow zinc dichromate to prevent rusting
2.10 The system shall include a strong target clamp, yet easy to
operate.
2.11 The system shall include a touch sensitive display, with a
minimum 12” color screen, seen from wide viewing angles, to
interface with and control the range targets from a central location.
2.12 The system shall be easily programmed, simple to use, without
special training or complicated user manuals.
2.13 The Master Control System (MCS) furnished to provide manual or
automatic (programmed) operation of the firing range.
2.14 The master control shall consist of the software components
necessary to carry out the functions described in this specification.
2.15 The hardware shall be based on an Industrial CPU with non-
volatile memory.
2.16 The master control shall provide the following functions:
The Master Control Screen (MCS) shall communicate with and control
the range target equipment. The display shall provide full word
descriptors on the buttons. The touch screen shall be the system’s
operator interface; therefore a keyboard and mouse are not required
to control the system. The MCS shall not use a hard drive or volatile
memory. The MCS shall power up within 10 seconds and shall feature
a sleep function to power down after 60 minutes of inactivity, while a
simple touch of the screen shall wake it up. The MCS shall be part of
an integrated MMI system that controls the targeting units and
optional equipment. The MCS shall display user-defined training
programs (up to 100) and shall control the individual shooting
positions individually or in selected groups. The touch screen shall
have an audible tone to acknowledge receipt of a command (can be
disabled). The MCS shall communicate with a control cabinet for data
communications to the other range equipment. The MCS shall be
connected to the control cabinet with a nine-pin connector. When the
range is installed with optional auxiliary wall jacks, the MCS shall be
easily relocated, taking all control functions with it.
2.17 The MSC shall have a master control cabinet to house the CPU,
power supply and communications and made of 16 gauge steel with
welded corners and the door fitted with a heavy duty seal to protect
Attachment number 1Page 4 of 5
February 18, 2010
Page 5
the unit from moisture, dust, and other contaminants. The door fitted
with a cam type latching device to pull the door firmly against the seal
and hold it securely.
2.18 The MCS will also support a hand held RF Remote Control device
that must work in conjunction with the Master Control Unit.
2.19 The RF remote control shall be a small handheld device and have
the ability to activate the targeting system including and emergency
safety stop.
2.20 The mechanism shall be easy to maintain and clean.
Maintenance and cleaning instructions shall be provided on delivery.
PART 3 – EXECUTION
3.1 INSTALLATION
A. Install in exact accordance with manufacturer’s instructions and
submittals.
B. Provide all wiring of control systems and any ancillary systems
installed under the direct supervision of the equipment
manufacturer.
C. Install all components in a rigid secure manner.
D. Adjust target system and any ancillary system for proper
operation.
E. Provide the services of a representative of the firearms training
equipment to demonstrate proper operation and maintenance of
the complete system.
F. It shall be RCSO’s and/or their general contractor’s responsibility
to provide and install knee wall protection, any conduits, junction
boxes, lighting fixtures, and other requirements for electrical
service. These electrical requirements shall be illustrated on the
submittal drawing package provided by the equipment
manufacturer after placement of order.
Attachment number 1Page 5 of 5
Public Safety Committee Meeting
2/22/2010 12:30 PM
Information Technology 2009 Annual Report
Department:Information Technology Department
Caption:Review the Information Technology (IT) 2009 Annual Report.
Background:The Information Technology Department provides the Information
Technology Annual Report to all department heads and elected officials
each year. This report details some of the accomplishments and tasks
completed by Information Technology the previous year that affects each of
the respective departments as well as the overall organization.
Analysis:The IT Annual Report provides information to summarize the overall
performance,philosophy, and priorities of the Information Technology
Department as it strives to provide the technical tools necessary to improve
efficiency throughout the organization.
Financial Impact:N/A
Alternatives:N/A
Recommendation:Accept the Information Technology 2009 Annual Report as information.
Funds are Available in
the Following
Accounts:
REVIEWED AND APPROVED BY:
Finance.
Law.
Administrator.
Clerk of Commission
Cover Memo
To: Fred Russell, Administrator
Department Heads and Elected Officials
From: Tameka Allen, Director, Information Technology
Date: February 17, 2010
RE: Information Technology 2009 Annual Report
The Information Technology Department (IT) is continuously working to provide our customers
with quality technological services and support.
Following are a few of the Information Technology Department highlights for the previous year
of 2009:
IT Customer Satisfaction annual survey demonstrated a 98% approval rating.
Conducted Camp Data for the City of Augusta’s youth as part of our continuous outreach
efforts. The Camp served 116 children.
Implemented a new www.augustaga.gov website and utilized CivicPlus as the web
content management solution.
Implemented a Twitter, Facebook and YouTube on our website to communicate with our
citizenry and provide city-sponsored videos.
Received an estimated 2,101,975 visitors to www.augustaga.gov
Received an estimated 424,818 visitors to GIS Maps Online.
Blocked 14,459,511 spam emails and 37,812 virus emails.
Installed Microsoft Operations Manager licensing for all Windows servers.
Upgraded Cisco Unified Communications Manager from version 6.0(3) to 6.1(4a).
Added the newly published Digital Flood Maps to the GISWeb application.
Worked on multiple GIS & Mapping projects with Augusta Economic Development and
Downtown Development Authority’s.
Installed Pictometry on the city intranet for all city departments to utilize.
Negotiated the purchase of 617 replacement radios with Motorola, saving the city over
$1M in communication costs during the rebanding process.
A savings of $13,778 was negotiated on the new Motorola maintenance agreement.
Performed 231 in-house maintenance requests and warranty replacements.
Implemented Airport Operations & Analysis Software for the Augusta Regional Airport.
Implemented the Palatine Electronic Warrant Interchange System.
Recommended and implemented a technology solution for VOIP for the Warrants Office.
Recommended and implemented a technology solution for the new Augusta Fire
Department Administration building.
INFORMATION TECHNOLOGY
Tameka AllenTameka AllenTameka AllenTameka Allen
Director
Michael F. BlanchardMichael F. BlanchardMichael F. BlanchardMichael F. Blanchard Gary HewettGary HewettGary HewettGary Hewett
Assistant Director Assistant Director
Attachment number 1Page 1 of 41
Page 2
Upgraded telephone system to Key Service Unit at Fire Station #2.
Provided support to the Fire Prevention Bureau in the areas of creating custom inspection
checklists within the Firehouse Applications.
Installed telephone services and Key Service Unity for new HomeFirst office for Housing
& Community Development.
Coordinated and assisted with implementation of NeoGov Software-as a-Service for
Human Resources.
Implemented a technology solution for Neighborhood Enhancement.
Implemented Documents Online for the Procurement Department.
Implemented an Online Registration website for Recreation, to assist with facility
booking, programs, and activity registration.
Upgraded the telephone system at the Augusta Golf Course.
Replaced and installed 70 new mobile data terminals for the Sheriff’s Office, saving the
county an estimated $7,000 in installation costs.
Implemented various upgrades to the New World System for the Sheriff’s Office.
Implemented a technology solution for audio/visual equipment for Sheriff’s Office
substations as pertain to Homeland Security.
Installed a wireless Access Point for Solid Waste vendors to access the internet.
Implemented Pictometry software in the Tax Assessor’s Office to permit 360-degree
assessments of property based on aerial photography.
Implemented Electronic Document Management System (EDMS) application for
scanning and indexing historical FIFA information.
Installed a Web Proxy on the MDT server for Transit.
Implemented CISCO IPCC Call Center for Utilities.
Upgraded ESS Compliance Suite to version 3.5.4 for Utilities
Installed new network switches, Uninterruptible Power Supply and Automatic Transfer
Switch for the new Utilities plant on Central Avenue.
Implemented Electronic Document Management System (EDMS) application for
scanning and indexing Utilities customer information packets.
More detailed IT activities by department are on the following pages:
Attachment number 1Page 2 of 41
Page 3
INFORMATION TECHNOLOGY
2009 Annual Report
ADMINISTRATION
• Scheduled network drop installations/relocations for Heery Engineering.
• Completed 65 work orders for Administration.
• Replaced 2 computers for Administration.
• Completed 42 work orders for Heery Engineering.
• Replaced 1 computer for Heery Engineering.
• Processed 3 orders.
ANIMAL SERVICES
• Completed 82 work orders.
• Provided ongoing support for IT related purchases.
• Provided ongoing support for the Chameleon Application.
• Processed multiple security requests.
• Trained 3 users.
• Replaced 2 computers.
• Processed 1 order.
AUGUSTA CARES
• Completed 105 work orders.
• Provided ongoing support for the CityView Application.
• Provided ongoing support for GBA application.
• Implemented multiple upgrades to the CityView Application.
• Replaced 1 computer.
• Replaced 1 scanner.
• Provided updates to CityView Reports.
Attachment number 1Page 3 of 41
Page 4
AUGUSTA LIBRARY
• Completed 3 work orders.
• Provided ongoing support for the Acquisitions Application.
• Provided ongoing support for the Encumbrance Application.
• Trained 3 users.
AUGUSTA REGIONAL AIRPORT
• Upgrade FBO Manager software to version 6.2.082 (Credit Card fix).
• Provided annual Master`s Week support services.
• Implemented Airport Operations & Analysis Software.
• Scheduled network drops to be installed in FBO at Augusta Regional Airport for Masters
expansion.
• Completed 283 work orders.
• Managed equipment and software orders.
• Upgraded FBO Manager application to v6.2.
• Upgraded Manager Plus Application.
• Provided on-going support for FBO Manager application.
• Processed multiple security requests.
• Trained 5 users.
• Replaced 6 computers.
• Processed 10 orders.
BOARD OF ELECTIONS
• Supported the Board of Elections with internet maps on election night.
• Created multiple maps throughout the year.
• Supported General Election in November and subsequent runoff in December.
• Completed 111 work orders.
• Provided ongoing support for IT related purchases.
• Installed ScrewDriver on BOE employee computers.
Attachment number 1Page 4 of 41
Page 5
• Trained 2 users.
• Replaced 2 computers.
• Replaced 5 scanners.
• Processed 6 orders.
CEMETERY - MAGNOLIA
• Provided ongoing support for GBA application.
CEMETERY- WESTVIEW
• Provided ongoing support for GBA application.
CIVIL & MAGISTRATE COURT
• Scheduled a network drop installation for a Pollock printer.
• Completed 115 work orders for Civil & Magistrate Court Administration.
• Provided ongoing support for the New World application.
• Managed 2 orders related to IT equipment or software.
• Continued implementation of the Palatine Electronic Warrant Interchange system including
ordering the necessary hardware, installing the appropriate systems in a variety of locations,
and providing training for the affected departments.
• Provided ongoing support for all IT purchases and services.
• Researched and planned for the implementation of a court docketing system (i.e. ICON).
• Completed 70 work orders for Warrants.
• Trained 4 users.
• Replaced 2 computers.
• Replaced 1 computer for Warrants.
• Replaced 5 scanners.
• Processed 4 orders.
• Recommended and implemented a technology solution for VOIP for Warrants Office.
CLERK OF CIVIL & MAGISTRATE COURT
• Researched and planned for the implementation of a court docketing system (i.e. ICON)
including the ordering of hardware specific to this system.
Attachment number 1Page 5 of 41
Page 6
• Created several digital forms of legal documents to be used by the Clerk`s staff in Court
sessions that allows the staff to digitally complete and print the form in a timely manner.
• Provided ongoing support for the New World application.
• Provided ongoing support for all IT purchases and services.
• Assisted in the alteration of several reports in New World that allowed the Clerk`s staff to
more efficiently deal with pending cases.
• Managed 2 orders related to IT equipment or software.
• Processed 1 order.
• Installed a new Virtual Server for Warrants.
CLERK OF COMMISSION
• Setup Legal Administration Committee in MuniAgenda.
• Completed 26 work orders.
• Provided ongoing support for MuniAgenda application.
• Moved AgendaTools and CouncelAgenda (MuniAgenda) from Intranet server to new (virtual)
server.
• Replaced 2 computers.
• Replaced 2 scanners.
• Prepared the Commission`s voting software for Commission and Committee meetings and
administer the voting process during meetings.
CLERK OF COURT
• Completed 423 work orders.
• Conduct monthly status meetings to stay on top of all IT needs.
• Installed CDIMS Web Public for multiple County departments.
• Processed multiple security requests.
• Provided ongoing support for IT related purchases.
• Provided ongoing support for the CDIMS Applications.
• Provided ongoing support for the COTT Application.
• Provided ongoing support for the FiFa Interface Process.
• Managed 11 orders related to IT equipment or software.
Attachment number 1Page 6 of 41
Page 7
• Provided ongoing support for the New World application.
• Provided ongoing support for the ICON application.
• Planned for the implementation of a replacement ICON server.
• Provided ongoing support for all IT purchases and services.
• Updated instructions for the Archiver procedures to accommodate the new version of Roxio.
• Obtained the new license keys for the Plat Scanner computers.
• Trained 2 users.
• Processed 11 orders.
• 621 online payments for Traffic Citations passed through www.augustaga.gov.
CORONER`S OFFICE
• Upgraded phone conversation recording services.
• Scheduled a network drop installation for a Pollock printer.
• Completed 31 work orders.
• Provided ongoing support for all IT purchases and services.
• Provided ongoing support for Coroner-specific application systems.
• Assisted in the implementation of a replacement phone recording system in conjunction with
E911.
• Replaced 1 computer.
DANIEL FIELD AIRPORT
• Provided annual Master`s Week support services.
• Completed 5 work orders.
DISADVANTAGED BUSINESS ENTERPRISE (DBE)
• Implemented software for tracking payments to contractors and subcontractors.
• Completed 19 work orders.
• Replaced 1 scanner.
DISTRICT ATTORNEY
• Scheduled network drop installation for two Pollock printers.
Attachment number 1Page 7 of 41
Page 8
• Completed 288 work orders.
• Provided ongoing support for all IT purchases and services.
• Provided ongoing support for the New World application.
• Provided ongoing support for the Prosecutor`s Dialog application.
• Managed 3 orders related to IT equipment or software.
• Investigated and Planned for the replacement of Prosecutor Dialog with Tracker.
• Began business analysis of potential jury card management application.
• Replaced 1 scanner.
• Processed 2 orders.
E911 DISPATCH
• Worked with New World to improve address geocoding in the New World product
implemented in Augusta.
• Completed 220 work orders.
• Installed and Updated the New World / ProQA Interface as updates became available.
• Upgraded the ProQA application as updates became available.
• Updated the 3SI Security Systems Tracker.
• Updated the Cross Search application on a quarterly basis.
• Assisted with the implementation of the Higher Ground recording software.
• Provided ongoing support for both the Higher Ground and Freedom Call recording
applications.
• Upgraded the AQUA application to the latest version.
• Provided ongoing support for all IT purchases and services.
• Provided ongoing support for the New World CAD application.
• Provided ongoing support for the Cross Search application.
• Provided ongoing support for all the ProQA applications.
• Assisted with the development of a digital Sign In/Sign Out Board.
• Upgraded New World CAD Mapping to Version 8.1.
• Assisted with the development of new Mapping Data to be used by E911.
Attachment number 1Page 8 of 41
Page 9
• Replaced 1 computer.
• Processed 1 order.
EMERGENCY MANAGEMENT AGENCY
• Completed 7 work orders.
• Provided ongoing support for all IT purchases and services.
• Managed 1 order related to IT equipment or software.
• Updated EMA specific software as updates became available.
• Replaced 2 computers.
• Processed 1 order.
ENGINEERING
• Installed and configured a new file server and Storage Area Network (SAN) disk space for
Engineering.
• Completed 311 work orders.
• Provided coordination of IT purchases and services based on user needs.
• Implemented Hydrologic Modeling System.
• Implemented Basins Software.
• Implemented EPA Storm Water Management Modeling Software.
• Provided on-going support for the GBA application.
• Processed multiple security requests.
• Trained 3 users.
• Replaced 6 computers.
• Replaced 4 scanners.
• Processed 7 orders.
ENGINEERING - STREET LIGHTING
• Completed 7 work orders.
ENGINEERING - TRAFFIC ENGINEERING
• Completed 73 work orders.
Attachment number 1Page 9 of 41
Page 10
• Provided coordination of IT purchases and services based on user needs.
• Provided on-going support for the GBA application.
• Processed multiple security requests.
• Trained 2 users.
• Replaced 4 computers.
• Replaced 1 scanner.
• Processed 3 orders.
EQUAL EMPLOYMENT OPPORTUNITY (EEO)
• Completed 23 work orders.
• Updated existing (IFAS) EEO-4 CDD reports for year 2009.
• Trained 1 user.
EXTENSION SERVICES
• Completed 13 work orders.
• Created web presence for the Extension Office.
FACILITIES MAINT-CONSTRUCTION
• Upgraded telephone system to VoIP over wireless network connection.
FINANCE - ACCOUNTING
• Completed 66 work orders.
• Provided ongoing support for IFAS application.
• Coordinated and supported onsite IFAS Core Finance training in preparation of IFAS
upgrade.
• Replaced 1 computer.
• Processed 3 orders.
FINANCE - FLEET - MAINTENANCE
• Completed 85 work orders.
• Provided coordination of IT purchases and services based on user needs.
• Updated labor in Faster CS application.
Attachment number 1Page 10 of 41
Page 11
• Replaced 18 computers.
FINANCE - FLEET MANAGEMENT
• Completed 91 work orders.
• Upgraded FasterCS to v5.69br2.
• Upgraded Faster Reports Runner XI application to 2.1.1.6.
• Implemented Handspring application.
• Trained 3 users.
• Replaced 2 computers.
• Processed 3 orders.
FINANCE - PAYROLL
• Processed W2`s for calendar year 2008.
• Performed Year-end processes.
• Processed Magnetic Media for calendar year 2008.
• Increase Minimum Wage from $6.55 to $7.25 for part-time employees.
• Scheduled a network drop installation for new a new computer.
• Completed 61 work orders.
• Provided ongoing support for IFAS application.
• Processed multiple security requests.
• Coordinated on-site IFAS training in HR/Payroll in preparation of IFAS upgrade.
• Processed 1 order.
FINANCE - RISK MANAGEMENT
• Completed 61 work orders.
• Trained 1 user.
• Replaced 1 computer.
• Replaced 5 scanners.
• Processed 1 order.
Attachment number 1Page 11 of 41
Page 12
FINANCE DEPARTMENT
• Scheduled a network drop installation for a Pollock printer.
• Completed 107 work orders.
• Provided coordination of IT purchases and services based on user needs.
• Provided ongoing support for IFAS application.
• Coordinated on site IFAS training in GL/JE in preparation of IFAS upgrade.
• Replaced 2 computers.
FIRE DEPARTMENT - ADMINISTRATION
• Upgraded telephone system to Key Service Unit at Fire Station #2.
• Setup VoIP phones and security phone lines for new building.
• Scheduled fiber & network drops, installed switches, uninterruptible power supply, and an
automatic transfer switch for administration relocation.
• Relocated Headquarters and installed additional services.
• Completed 196 work orders for Fire Administration.
• Updated and Provided ongoing support for the AED Heartstart application at all the Fire
Stations.
• Completed implementation of the Firehouse software.
• Provided support to the Fire Prevention Bureau in the areas of creating custom inspection
checklists within the Firehouse Applications.
• Provided support as needed during the construction of the new Fire Administration facility.
• Provided ongoing support for all IT purchases and services.
• Provided ongoing support for the Emergency Reporting Software.
• Provided ongoing support for the Firehouse Software.
• Managed 7 orders related to IT equipment or software.
• Began Implementation of the FireHouse Mobile software application to be completed in
2010.
• Completed 11 work orders for Fire Station #2.
• Completed 150 work orders for Fire Station #3.
• Completed 15 work orders for Fire Station #4.
Attachment number 1Page 12 of 41
Page 13
• Completed 8 work orders for Fire Station #5.
• Completed 11 work orders for Fire Station #6.
• Completed 21 work orders for Fire Station #7.
• Completed 43 work orders for Fire Station #8.
• Completed 9 work orders for Fire Station #9.
• Completed 11 work orders for Fire Station #10.
• Completed 13 work orders for Fire Station #11.
• Completed 9 work orders for Fire Station #12.
• Completed 11 work orders for Fire Station #13.
• Completed 11 work orders for Fire Station #14.
• Completed 17 work orders for Fire Station #15.
• Completed 17 work orders for Fire Station #16.
• Completed 11 work orders for Fire Station #17.
• Completed 38 work orders for Fire Station #18.
• Completed 18 work orders for Fire Station #19.
• Completed 48 work orders for Fire Station #1.
• Trained 24 users for Fire Administration.
• Replaced 1 computer for Fire Administration.
• Replaced 1 computer for Fire Station #19.
• Replaced 1 computer for Fire Station #3.
• Replaced 1 computer for Fire Station #4.
• Replaced 2 computers for Fire Station #8.
• Replaced 4 scanners for Fire Administration.
• Replaced and programmed 30 portable radio`s for the Fire Department.
• Processed 7 orders for Administration.
• Processed 1 order for Fire Station #1.
• Recommended and implemented a technology solution for new building to house the
Augusta Fire Department Administration.
Attachment number 1Page 13 of 41
Page 14
• Installed three bi-directional amplifiers at three different fire stations to enhance their ability to
receive dispatch calls on their MDT units.
FORESTRY
• Completed 6 work orders.
• Trained 2 users.
HOUSING & COMMUNITY DEVELOPMENT
• Installed telephone services and Key Service Unit for new HomeFirst office on Broad Street.
• GIS has supplied maps and data for projects with Housing & Community Development.
• Installed a network switch at the Home Ownership location.
• Scheduled network drop relocation on 3rd floor Municipal Building.
• Completed 283 work orders.
• Provided coordination of IT purchases and services based on user needs.
• Assisted with the Housing Developer Pro Software installation.
• Processed multiple security requests.
• Trained 7 users.
• Replaced 6 computers.
• Replaced 1 scanner.
• Processed 9 orders.
• Recommended and implemented a technology solution for the expansion of the Housing and
Community Development Office.
• Recommended and implemented a technology solution for Home Ownership Center.
HUMAN RELATIONS
• Completed 8 work orders.
HUMAN RESOURCES
• Adjusted salary tables in IFAS to match the standard rates.
• Update BCBS Insurance Rates - added Delta Dental rates.
• Update Life 0-64 and Life 65-69 incorrect contribution amounts with correct amounts.
• Scheduled a network drop installation in the director’s office.
Attachment number 1Page 14 of 41
Page 15
• Installed a network switch on the 6th floor for the Neo Gov project.
• Scheduled a network drop installation for a Pollock printer.
• Scheduled a network drop installation/relocation in the file room.
• Completed 309 work orders.
• Provided services related to automated reconciliation of BlueCross BlueShield (BCBS)
statements with records in IFAS.
• Provided coordination of IT purchases and services based on user needs.
• Provided ongoing support for IFAS application.
• Coordinated and assisted with implementation of NeoGov Software-as-a-Service.
• Processed multiple security requests.
• Coordinated on-site IFAS training in HR/Payroll in preparation of IFAS upgrade.
• Trained 3 users.
• Replaced 3 computers.
• Replaced 3 scanners.
• Processed 7 orders.
• 6,039 online job applications were passed through www.augustaga.gov.
• Upgraded Fleet Management Walton Way to VoIP.
INFORMATION TECHNOLOGY
• Migrated documents from techappsrv server to augresv003 server
• Upgraded Cisco Unified Communications Manager from version 6.0(3) to 6.1(4a).
• Migrated Blackberry service to virtual server.
• Upgraded Blackberry Enterprise Server software from version 4.1 to 5.0.
• Tested various sites for VoIP wireless option.
• Completed ATOMS inventory for Telecom hardware.
• Updated AT&T Yellow and White Pages Directories
• Completed annual powerdown and fire tests.
• The GIS group completed 240 TrackIt Tickets this year.
Attachment number 1Page 15 of 41
Page 16
• Installed Pictometry on the intranet for all city departments to have access.
• Installed ArcServer 9.3, moving GIS to a new platform.
• Upgraded the GIS software to 9.3 and then to 9.3.1.
• Upgraded online mapping application to GISweb, opening the application to Macintosh
users.
• Created a separate GIS mapping application for the Utilities Department.
• Added the newly published Digital Flood Maps to the GISWeb application.
• The GIS Group was appointed by the Mayor to work with the Census during the LUCA
Census Project.
• The GIS Group was assigned by the Mayor to work with the US Census, reporting new
construction in Richmond County.
• Worked on multiple GIS & Mapping projects with Walter Sprouse and the Augusta Economic
Development Authority.
• Worked with the Downtown Development Authority on GIS-related projects.
• Purchased and received a new spare DL360 Server for emergency use.
• Upgraded AugDB005 with 8GB of RAM for GIS.
• Installed Storage Area Network (SAN) disk space for GIS.
• Performed the proof of concept for the Commission video streaming.
• Ordered and received Host Based Adapter cards to connect stand alone servers to the
Storage Area Network (SAN).
• Ordered a spare server blade for additional VMware redundancy.
• Installed and configured a new virtual server for Intranet Web Applications.
• Ordered and installed Microsoft Operations Manager licensing for all Windows based
servers.
• Installed a new virtual machine for IFAS testing.
• Purchased and replaced 30 Uninterruptible Power Supply batteries over the year.
• Installed 8GB of RAM in the old GBAServer (now AugDB020).
• Installed a new virtual server for stand alone services.
• Installed a new virtual server for the GBA Application Server. .
• Installed a new virtual server for AgendaWeb.
• Implemented CivicPlus web content management solution for www.augustaga.gov. This
Attachment number 1Page 16 of 41
Page 17
included updates of all city department sites that were hosted on the old city web site.
• Completed steps for implementation of new SharePoint-based city intranet to take place
1/1/2010.
• Upgraded intranet application used by departments to request network and software access.
• Configured Microsoft Systems Center Configuration Manager to allow Client Support the
ability to push software packages to remote clients.
• Completed 3043 work orders.
• Processed 17,378,744 inbound Internet emails. Of those processed, 14,459,511 were
blocked as spam and 37,812 were blocked as virus emails.
• Upgraded and improved Reverse Proxy server to enhance On-line Mapping and to provide
growth for future web services.
• Assisted with GBA database conversion from Oracle to SQL2008.
• Assisted with planning and migrating GBA application to a new virtual server.
• Upgraded GBA application to v6.75.
• Contacted application vendors regarding compatibility of their application with SQL2008, IE8
and Windows7.
• Implemented a city-operated Twitter site to communicate with citizens.
• Trained 4 users.
• Replaced 28 computers.
• Replaced 16 scanners.
• Negotiated the purchase of 617 radio`s with Motorola with the final cost of $551,000.00,
saving the County over a million dollars in communication costs.
• Managed the replacement of 617 radio`s for different departments in the County under the
F.C.C. rebanding project.
• Negotiated a new maintenance agreement with Motorola for 2010 which saved the County
$13,778.00.
• With inventory adjustments we were able to reduce the County`s overall maintenance costs
by $28,620.00 and their overall airtime charges by $60,000.00.
• Prepared and sold 75 Lottery computers.
• Recycled 44 HP printers.
• Completed 2 full inventory audits of desktop equipment.
• Performed ongoing computer preventative maintenance in-house.
Attachment number 1Page 17 of 41
Page 18
• Managed over 2000 pieces of communication equipment for the County. Made sure
equipment got repaired in a timely manner and that the repairs were complete.
• Performed 231 in-house maintenance requests and warranty replacements.
• Recycled 68 pieces of equipment.
• Processed 169 orders.
• Augusta implemented Twitter in September and posted 57 tweets and had 201 followers by
the end of the year.
• Augusta`s Facebook presence was implemented in September and gained 471 Fans by the
end of the year.
• Received an estimated 3,462,495 page views and 1,120,304 unique visitors to the official
Augusta Government web site at www.augustaga.gov.
• Hosted and conducted Camp Data for 108 children.
• Conducted Mobile Camp Data for 8 children.
JURY CLERK
• Provided ongoing support for all IT purchases and services.
• Provided ongoing support for the Jury System application.
• Created web presence for the Jury Clerk.
JUVENILE COURT
• Relocated all phone services to new Broad Street location.
• Scheduled cabling and installed new equipment for Juvenile Court relocation.
• Scheduled a network drop installation for the judge’s bench.
• Completed 52 work orders.
• Provided ongoing support for all IT purchases and services.
• Provided ongoing support for the JCATS application.
• Assisted as needed in the relocation of the Juvenile Court.
• Provided technical support during the Juvenile Court GCIC audit as needed.
• Provided ongoing support for the New World application.
• Replaced 3 computers.
• Processed 2 orders.
Attachment number 1Page 18 of 41
Page 19
• Recommended and implemented a technology solution for relocation of Juvenile Court.
LAND BANK AUTHORITY
• Created GIS maps and data at various times throughout the year.
• Completed 18 work orders.
• Provided coordination of IT purchases and services based on user needs.
• Replaced 1 computer.
• Processed 2 orders.
LAW DEPARTMENT
• Completed 151 work orders.
• Completed implementation of the Abacus Law application.
• Managed 2 orders related to IT equipment or software.
• Provided ongoing support for all IT purchases and services.
• Provided ongoing support for the Abacus Law Application.
• Trained 1 user.
• Processed 2 orders.
LICENSE & INSPECTION
• Provided GIS SDE connections for the CityView application.
• Completed 416 work orders.
• Conducted monthly status meetings to stay informed on all L&I technology needs.
• Converted, tested, trained and implemented the CityView Application for the Business
License division.
• Converted, tested, trained and implemented the CityView Application for the Building Permits
division.
• Created multiple CityView reports for the Building Permits division.
• Created multiple CityView reports for the Business License division.
• Provided ongoing support for IT related purchases.
• Provided ongoing support for the CityView Application for the Code Enforcement division.
• Provided ongoing support for the CityView Application for the Building Permits division.
Attachment number 1Page 19 of 41
Page 20
• Provided ongoing support for the CityView Application for the Business License division.
• Provided support for the annual Request for Gross Revenue Notices.
• Provided support for the annual Alcohol License Renewals.
• Provided support for the annual Business License Renewals.
• Processed multiple security requests.
• Restored missing images for Code Enforcement in CityView.
• Populated Subdivision information in CityView.
• Corrected the Repositioning issue in CityView.
• Corrected the Code Enforcement Inspector Assignment issue.
• Allow select employees to print from the Clerk of Court Web Public Application.
• Implemented multiple upgrades to the CityView Application.
• Trained 1 user.
• Replaced 25 scanners.
• Processed 5 orders.
• Created multiple custom reports from CityView.
• Created a CityView Letter for the Code Enforcement FiFa Document.
• Created a Demolition Listing with balance amounts from the old Code Enforcement
Application.
• Created the Authorization to Proceed Letter in CityView.
• Updated the digital signature for the CityView FiFa document.
MARSHAL`S OFFICE
• Installed VoIP services for Broad Street Security.
• Completed business process evaluation for upgrades to existing software packages.
• Completed 125 work orders for Marshal`s Office Administration.
• Provided ongoing support for the Live Scan Fingerprinting system.
• Managed 4 orders related to IT equipment or software.
• Provided ongoing support for all IT purchases and services.
Attachment number 1Page 20 of 41
Page 21
• Provided ongoing support for the New World application.
• Provided ongoing support for the Marshal Integrated System application.
• Provided technical support during the Marshal`s Department GCIC audit as needed.
• Completed 54 work orders for Marshal`s Office Substation.
• Completed 48 work orders for Marshal`s Office Augusta Regional Airport.
• Trained 13 users for Marshal`s Office Administration.
• Processed 5 orders for Marshal`s Office.
MAYOR'S OFFICE
• Completed 43 work orders.
• Trained 2 users.
• Processed 1 order.
NEIGHBORHOOD ENHANCEMENT
• Installed a Virtual Private Network device for Neighborhood Enhancement.
• Scheduled a network drop installation and equipment relocation for Neighborhood
Enhancement.
• Completed 26 work orders.
• Provided coordination of IT purchases and services based on user needs.
• Replaced 2 computers.
• Processed 1 order.
• Recommended and implemented a technology solution for Neighborhood Enhancement.
OLD GOVERNMENT HOUSE
• Processed 2 orders.
PLANNING & ZONING
• Assumed responsibility for the updating of the Zoning layer from Planning & Zoning.
• Provided assistance for 2036 LRTP by creating maps for public meetings. .
• Supplied ongoing guidance to Planning & Zoning for their in-house GIS efforts.
• Completed 166 work orders.
Attachment number 1Page 21 of 41
Page 22
• Trained 2 users.
• Replaced 1 scanner.
• Processed 1 order.
PROBATE COURT
• Completed 97 work orders.
• Trained 1 user.
• Replaced 2 scanners.
• Provided ongoing support for all IT purchases and services.
• Provided ongoing support for the Probate application.
• Updated the Probate application as updates became available.
• Processed 2 orders.
PROBATION
• Completed 43 work orders.
• Provided ongoing support for all IT purchases and services.
PROCUREMENT
• Completed 171 work orders.
• Provided ongoing support for IFAS application.
• Applied year end changes to common code in IFAS.
• Implemented Documents Online for requisitions.
• Provided coordination of IT purchases and services based on user needs.
• Trained 4 users.
• Processed 5 orders.
PROCUREMENT - PRINT SHOP
• Completed 25 work orders.
PUBLIC DEFENDER
• Completed 362 work orders.
Attachment number 1Page 22 of 41
Page 23
• Trained 4 users.
• Replaced 2 computers.
• Provided ongoing support for all IT purchases and services.
• Provided ongoing support for the New World application.
• Provided ongoing support for the JCATS application.
• Assisted with the setup of new PCs delivered to Public Defender by the State.
PUBLIC SERVICES
• Completed 13 work orders for Public Services Administration.
• Completed 6 work orders for Records Retention.
.
• Completed 2 work orders for Soil Conservation.
• Processed 1 order.
PUBLIC SERVICES - FACILITIES MANAGEMENT
• Completed 98 work orders.
• Provided coordination of IT purchases and services based on user needs.
• Provided ongoing support for GBA application.
• Replaced 2 scanners.
• Processed 3 orders.
PUBLIC SERVICES - FACILITIES MANAGEMENT-CONSTRUCTION
• Completed 1 work order.
PUBLIC SERVICES - MAINTENANCE
• Completed 94 work orders.
• Provided ongoing support for GBA application.
• Trained 3 users.
• Replaced 10 computers.
• Replaced 2 scanners.
• Trained 1 user for Public Services Maintenance.
Attachment number 1Page 23 of 41
Page 24
PUBLIC SERVICES - TREES AND LANDSCAPES
• Completed 48 work orders.
• Provided coordination of IT purchases and services based on user needs.
• Provided on-going support for the GBA application.
• Trained 1 user.
• Replaced 1 scanner.
RCCI
• Completed 120 work orders.
• Replaced 1 scanner.
• Provided ongoing support for all IT purchases and services.
• Provided ongoing support for the Jail Management application.
RECREATION - ADMINISTRATION
• Relocated the equipment in the closet to a Hubbell enclosure for safety and security reasons.
• Scheduled a network drop installation for a Pollock printer.
• Completed the network design analysis for Recreation centers new phone systems.
• Completed 501 work orders.
• Researched and implemented the new CLASS Software Application for On-Line
Registration.
• Processed multiple security requests.
• Provided ongoing support for IT related purchases.
• Provided ongoing support for the CLASS Application.
• Provided ongoing support for GBA application.
• Performed multiple CLASS installations.
• Performed multiple AIMS installations.
• Trained 3 users.
• Replaced 6 computers.
• Replaced 5 scanners.
Attachment number 1Page 24 of 41
Page 25
• Processed 7 orders.
• Implemented an Online Registration web site to assist with facility booking, programs, and
activity registration.
• Set up Augusta Sports Network/Wellness Facilities and report from CLASS for IFAS.
• Recommended and implemented a technology solution for Printers within Recreation
Community Centers.
• Recommended and implemented a technology solution for an emergency phone to be
located at Brookfield Park.
RECREATION - AQUATIC CENTER
• Completed 21 work orders.
• Provided ongoing support for the Colorado Timing system.
• Replaced the Scoreboard computer.
• Trained 1 user.
• Processed 1 order.
RECREATION - AUGUSTA GOLF COURSE
• Upgraded telephone system to Key Service Unit.
• Scheduled a network drop installation and installed a new switch for expansion.
• Completed 31 work orders.
• Provided ongoing support for IT related purchases.
• Provided ongoing support for the Golf eNetwork (GeN) Application.
• Evaluated and upgraded the Golf Course Irrigation System, SitePro.
• Resolved the issue that kept photos from loading into the GeN Application.
• Processed 3 orders.
• Improved the performance of the server for the GeN Application.
• Upgraded the GeN Application to version 8.4.
• Recommended and implemented a technology solution for the expansion of the Augusta
Golf Course.
RECREATION - BERNIE WARD COMMUNITY CENTER
• Completed 4 work orders.
Attachment number 1Page 25 of 41
Page 26
RECREATION - BLYTHE PARK
• Scheduled a network drop installation for a printer.
• Processed 1 order.
RECREATION - CARRIE J. MAYS
• Completed 2 work orders.
• Processed 1 order.
RECREATION - DIAMOND LAKES
• Installed new telephone services and equipment for new Tennis Center.
• Scheduled network drop installations, configured and installed switches, and wireless
bridges for new tennis center.
• Completed 6 work orders.
• Trained 1 user.
• Replaced 4 computers.
• Processed 4 orders.
• Recommended and implemented a technology solution for new Diamond Lakes Tennis
Center.
RECREATION - EASTVIEW PARK
• Replaced 1 computer.
RECREATION - FLEMING ATHLETIC OFFICE
• Completed 7 work orders.
RECREATION - GARRETT COMMUNITY CENTER
• Completed 1 work orders.
• Trained 1 user.
RECREATION - H.H. BRIGHAM COMMUNITY CENTER
• Completed 1 work orders.
• Processed 1 order.
Attachment number 1Page 26 of 41
Page 27
RECREATION - JAMESTOWN COMMUNITY CENTER
• Installed additional network infrastructure for community center.
• Processed 1 order.
• Recommended and implemented a technology solution for expansion of Jamestown
Community Center.
RECREATION - MAY PARK COMMUNITY
• Trained 1 user.
• Replaced 1 computer.
RECREATION - MCBEAN PARK
• Scheduled a network drop installation for a printer connection.
• Completed 5 work orders.
• Processed 1 order.
RECREATION - MCDUFFIE WOODS PARK
• Upgraded telephone system to Key Service Unit.
• Scheduled network drop installations and installed a Virtual Private Network device and
network switch.
• Completed 1 work orders.
RECREATION - SAND HILLS COMMUNITY CENTER
• Completed 3 work orders.
• Recommended and implemented a technology solution for expanding Phone system at Sand
Hills Community Center.
RECREATION - WOOD STREET PARK
• Installed telephone services and equipment for Splash Park.
• Processed 1 order.
RIVERWALK SPECIAL EVENTS
• Completed 3 work orders.
• Replaced 1 scanner.
Attachment number 1Page 27 of 41
Page 28
SHERIFF`S OFFICE - ADMINISTRATION
• Worked with the Sheriff`s Dept. to help them with general GIS support and Data Analysis
and Mapping (DAM) programs.
• Completed 152 work orders.
• Trained 2 users.
• Replaced 1 computer.
• Replaced 3 scanners.
• Replaced and installed 70 new mobile data terminals saving the County 7,000.00 in
installation costs.
• Replaced and programmed 175 obsolete portable radio`s for the Sheriff’s Office.
• Implemented New World upgrade to version 8.0.6.
• Implemented New World upgrade to version 8.0.7.
• Implemented New World upgrade to version 8.0.8.
• Provided ongoing support for QuickBooks 2008.
• Provided ongoing support for all IT purchases and services.
• Managed 23 orders related to IT equipment or software.
• Provided ongoing support for the New World application.
• Continued the Implementation and Support of the COPLINK application.
• Processed 7 orders.
• Recommended and implemented a technology solution for the Sheriff Substation at McDuffie
Woods Recreation Center.
• Recommended and implemented a technology solution for audio/visual equipment for RCSD
substations as pertaining to Homeland Security.
SHERIFF`S OFFICE - BOOKING
• Scheduled a network drop installation in jail processing.
• Scheduled network drop installations for the new Digital Video Recorder system in the jail.
• Deployed Online Inmate Inquiry application.
• Completed 112 work orders.
• Implemented application redundancy for Booking and Records in the event of a system
failure.
Attachment number 1Page 28 of 41
Page 29
• Replaced 2 computers.
• Replaced 3 scanners.
• Provided ongoing support for the New World application.
• Provided support as needed for the Identix Fingerprinting system.
• Assisted in the implementation of a second Identix Fingerprinting System. .
• Provided ongoing support for the New World application.
• Processed 2 orders.
SHERIFF`S OFFICE - CID
• Completed 467 work orders.
• Trained 2 users.
• Replaced 12 computers.
• Replaced 2 scanners.
• Provided ongoing support for the New World application.
• Provided ongoing support for the Data Analysis and Mapping application.
• Upgraded the Data Analysis and Mapping application to Version 8.1.
• Provided support as needed for CID specific applications.
• Aided in the implementation of the Memex Intelligence System. .
• Coordinated IT purchases and services based on user needs and requests.
• Processed 1 order.
SHERIFF`S OFFICE - CIVIL
• Completed 467 work orders.
• Provided ongoing support for the New World application.
SHERIFF`S OFFICE - CRIME SCENE
• Completed 20 work orders.
• Provided ongoing support for the New World application.
• Provided ongoing support for applications specific to the Crime Scene Unit.
Attachment number 1Page 29 of 41
Page 30
• Coordinated IT purchases and services based on user needs and requests.
• Processed 1 order.
SHERIFF`S OFFICE - DANIEL VILLAGE
• Completed 62 work orders.
• Replaced 5 computers.
• Provided ongoing support for the New World application.
• Coordinated IT purchases and services based on user needs and requests.
SHERIFF`S OFFICE - DARE
• Completed 19 work orders.
• Trained 1 user.
• Coordinated IT purchases and services based on user needs and requests.
• Processed 1 order.
SHERIFF`S OFFICE - EVIDENCE
• Provided ongoing support for the New World application.
• Coordinated IT purchases and services based on user needs and requests.
SHERIFF`S OFFICE - INTERNAL AFFAIRS
• Completed 13 work orders.
• Coordinated IT purchases and services based on user needs and requests.
• Provided ongoing support for the New World application.
• Processed 1 order.
SHERIFF`S OFFICE - JAIL ADMIN
• Completed 245 work orders.
• Trained 1 user.
• Replaced 3 computers.
• Replaced 4 scanners.
• Provided ongoing support for the New World application.
Attachment number 1Page 30 of 41
Page 31
• Assisted in the implementation of a new Camera Recording System at 401 Walton Way.
• Coordinated IT purchases and services based on user needs and requests.
• Processed 3 orders.
SHERIFF`S OFFICE - NARCOTICS
• Completed 133 work orders.
• Trained 2 users.
• Replaced 9 computers.
• Provided ongoing support for the New World application.
• Coordinated IT purchases and services based on user needs and requests.
• Coordinated IT purchases and services based on user needs and requests.
SHERIFF`S OFFICE - PHINIZY
• Completed 123 work orders.
• Replaced 1 scanner.
• Provided ongoing support for the New World application.
• Coordinated IT purchases and services based on user needs and requests.
• Processed 3 orders.
SHERIFF`S OFFICE - QUARTERMASTER
• Completed 2 work orders.
• Coordinated IT purchases and services based on user needs and requests.
• Provided ongoing support for the New World application.
• Provided ongoing support for the Quartermaster application.
SHERIFF`S OFFICE - RECORDS
• Completed 385 work orders.
• Implemented Electronic Document Management System (EDMS) application for scanning
warrants-related documents.
• Trained 5 users.
• Replaced 4 computers.
Attachment number 1Page 31 of 41
Page 32
• Replaced 10 scanners.
• Implemented EDMS solution for Warrant validation.
• Implemented new Datamaxx Omnixx system.
• Coordinated IT purchases and services based on user needs and requests.
• Processed 1 order.
SHERIFF`S OFFICE - SOUTHGATE
• Scheduled a network drop installation for a smart board in the south precinct muster room.
• Completed 82 work orders.
• Trained 1 user.
• Replaced 11 computers.
• Provided ongoing support for the New World application.
• Coordinated IT purchases and services based on user needs and requests.
• Processed 2 orders.
SHERIFF`S OFFICE - TRAINING CENTER
• Scheduled network drop installations, installed network switches, and installed wireless
Access Points for new training classrooms.
• Completed 26 work orders.
• Replaced 14 computers.
• Provided support as necessary in the implementation of a computer training lab at the
Training Center.
• Coordinated IT purchases and services based on user needs and requests.
• Processed 1 order.
• Recommended and implemented a technology solution for a new training lab at the
Richmond County Sheriff Training Center.
SOLICITOR GENERAL
• Scheduled a network drop installation for a printer.
• Completed 381 work orders.
• Trained 4 users.
Attachment number 1Page 32 of 41
Page 33
• Replaced 2 computers.
• Replaced 1 scanner.
• Provided ongoing support for all IT purchases and services.
• Provided ongoing support for the New World application.
• Provided ongoing support for the Prosecutor`s Dialog application.
• Researched and proposed a paperless archive system for the Solicitor`s office.
• Processed 3 orders.
SOLICITOR GENERAL VICTIM`S ASSISTANCE
• Completed 71 work orders.
SOLID WASTE
• Upgraded to VoIP services and relocated Administration.
• Maintained Landfill`s Hauler maps on line by updating pick-up days and hauler.
• Scheduled a network drop installation in the scale house for a Pollock printer.
• Installed a wireless Access Point for Solid Waste vendors to access the internet.
• Completed 214 work orders.
• Provided coordination of IT purchases and services based on user needs.
• Provided ongoing support for GBA application.
• Assisted with Insight Database and File Cleanup on server.
• Provided on-going support for Insight application.
• Processed multiple security requests.
• Processed 11 orders.
STATE COURT JUDGE
• Scheduled a network drop installation for Judge Padgett.
• Completed 55 work orders.
• Replaced 1 computer.
• Replaced 7 scanners.
• Provided ongoing support for the BIS Digital Court Recorder system.
Attachment number 1Page 33 of 41
Page 34
• Implemented the Abacus Law Program as requested.
• Coordinated IT purchases and services based on user needs and requests.
• Provided ongoing support for all IT purchases and services.
• Processed 2 orders.
SUPERIOR COURT JUDGE
• Completed 276 work orders.
• Replaced 25 computers.
• Coordinated IT purchases and services based on user needs and requests.
• Provided ongoing support for all IT purchases and services.
• Managed 5 orders related to IT equipment or software.
• Processed 1 order.
TAG OFFICE – FARMER’S MARKET
• Completed 52 work orders.
• Provided ongoing support for IT related purchases.
• Replaced 4 computers.
TAG OFFICE – SOUTHSIDE
• Completed 14 work orders.
• Provided ongoing support for IT related purchases.
• Replaced 2 computers.
TAX ASSESSOR'S OFFICE
• Implemented Pictometry software to permit 360-degree assessments of property based on
aerial photography.
• Completed 253 work orders.
• Conducted monthly status meetings to stay informed on all TAO technology needs.
• Performed the Year End procedures for GA Boats.
• Updated the Access DB of new businesses for Personal Property Returns to look at the new
CityView Application.
Attachment number 1Page 34 of 41
Page 35
• Processed multiple security requests.
• Provided ongoing support for IT related purchases.
• Provided ongoing support for the TACS Application.
• Provided ongoing support for the WinGAP Application.
• Performed the Year End procedures for WinGAP.
• Ran the NCOA process and updated the WinGAP database accordingly.
• Provided "New Hire" documentation.
• Trained 29 users.
• Replaced 1 scanner.
• Processed 3 orders.
TAX COMMISSIONER'S OFFICE
• Implemented Electronic Document Management System (EDMS) application for scanning
and indexing historical FIFA information.
• Completed 361 work orders.
• Participated in periodic status meetings to stay on top of all IT needs.
• Processed multiple security requests.
• Provided ongoing support for IT related purchases.
• Provided ongoing support for the FiFa Interface process.
• Provided ongoing support for the Peachtree Application.
• Provided ongoing support for the VCS Tax Application.
• Provide support for the Mobile Home Tax Billing process.
• Provide support for the Peachtree Year End process.
• Provide support for the Property Tax Billing process.
• Provide support for the Tax Digest preparation process.
• Ran the NCOA process and updated the WinGAP Application accordingly.
• Upgraded the Peachtree Application to their 2010 Pervasive 10.12 version.
• Provided support for the implementation of the Sturgis Web Services.
• Provided training for scanning and attaching documents to VCS Tax records.
Attachment number 1Page 35 of 41
Page 36
• Trained 6 users.
• Replaced 3 computers.
• Replaced 21 scanners.
• Processed 16 orders.
• 338 online payments for Tax Bills passed through www.augustaga.gov.
TRANSIT DEPARTMENT
• Created, updated, and printed Transit bus route maps.
• Completed 139 work orders.
• Provided coordination of IT purchases and services based on user needs.
• Investigated processes necessary to implement Transit IVR System.
• Evaluated Google Transit and determined processes necessary for implementation.
• Upgraded MaintStar application to v10.4.
• Updated Fare Rates in Trapeze Software.
• Created reports for Certification application.
• Web Proxy installed on MDT server.
• Assisted with planning and migration of new virtual server for Transit applications.
• Upgraded Trapeze application in new test environment to v9.
• Provided on-going support for the PASS application.
• Provided on-going support for Certification application.
• Provided on-going support for the MDTs.
• Processed multiple security requests.
• Trained 1 user.
• Replaced 9 computers.
• Replaced 1 scanner.
• Processed 2 orders.
UTILITIES - ADMINISTRATION
• Implemented WebConnect PayConnect online Water Bill Pay service application.
Attachment number 1Page 36 of 41
Page 37
• Implemented CISCO IPCC Call Center.
• Testing of enQuesta 3e thru VPN on AirCard connection for metering after hours use.
• Upgraded ESS Compliance Suite to version 4.32.0.
• Supported the implementation of 2009 Annual Water Rates.
• Upgraded H20 Map License Manager.
• Implemented Office Timesheet.
• Coordinated IT resources for the backup of meter reading workstation.
• Assisted with GraniteXP upgrade to version 3.5.4.
• Upgraded ESS Compliance Suite to version 4.33.1.
• Upgraded Operator 10 to version 8.17.0198.
• Upgraded GBA AUD and WWTP to version 6.75.
• Upgraded MVRS to versions 7.12, 7.12.3
• Moved the GPSBase software to run on a virtual server.
• Provided ongoing support for ArcMap users.
• Installed and implemented GeoExpress 7 unlimited license from Lizardtech to compress GIS
JPG`s.
• Completed 607 work orders.
• Provided ongoing coordination of IT purchases and services based on user needs.
• Performed GA Forms installation for ESS Compliance Suite.
• Began Implementation of Hydrant Codes setup in enQuesta.
• Coordinated and Supported Maintenance Releases for enQuesta.
• Initiated and Assisted in data gathering from enQuesta for GIS Maps Online.
• Coordinated Monthly Collection file location change.
• Managed and Implemented Meter Read Type code changes from enQuesta into MV-RS.
• Initiated Implementation and Migration of IVR Call Recordings and Reports on IVR Storage
server.
• Coordinated efforts with Logicalis to facilitate the upcoming IVR payment log solution.
• Ensured backup procedures were implemented for the IVR call center application.
Attachment number 1Page 37 of 41
Page 38
• Completed Implementation and Conversion of Waste Water Treatment Client in GBA.
• Modified user requested reports for AUD and WWTP GBA.
• Converted GBA Parts Inventory Accounting method.
• Implemented GBA Barcode Scanning System for Warehouses.
• Implemented GBA`s AUD and WWTP Oracle to SQL conversion.
• Facilitated setup of Security Groups for GBA`s AUD and WWTP clients.
• Began Implementation of IVR Call conversion.
• Performed modifications in GBA upon request.
• Ensured access for users to MV-RS Meter Readers upload and download files as requested.
• Performed Street Address Cleanup in GBA`s AUD client.
• Performed Augusta Cares filter cleanup in GBA`s AUD client.
• Ensured IPCC IVR Historical Reports for autoreport generation.
• Coordinated archival of enQuesta IFAS files.
• Evaluated and Processed GBA enQuesta custom link change to import customer information
from enQuesta.
• Migrated documents from techappsrv server to augresv003 for successful Utilities application
installs.
• Coordinated set up of a new misc code in enQuesta to record meters and taps for Fort
Gordon.
• Provided ongoing support for enQuesta application.
• Provided ongoing support for GBA application.
• Provided ongoing support for MV-RS application.
• Provided ongoing support for enQuesta WebConnect PayConnect application.
• Provided ongoing support for Cisco IPCC IVR application.
• Provided support for OP10 application.
• Provided as needed support for ESS Compliance Suite application.
• Initiated and Assisted with Technology Planning for Wylds Rd C&M Building.
• Assisted with Technology Planning for the completion of Highland Ave Filter Building.
• Initiated and Assisted with Technology Planning for WasteWater Treatment Plan Lab to
Office conversion.
Attachment number 1Page 38 of 41
Page 39
• Initiated Technology Planning for the WasterWater Treatment Plant Front Area renovation.
• Begin Data Gathering process for SCADA Augusta connection to communicate data among
AUD SCADA sites.
• Initiated and Conducted Technology Assessment for Engineering File Sharing solution.
• Processed multiple Security Requests.
• Provided ongoing coordination for all IT purchases.
• Coordinated and Processed IT services based upon users needs and requests.
• Conducted monthly status meetings to stay informed on all AUD technology needs.
• Assisted with Apendx Software installation.
• 6,116 online payments for Utility Bills passed through www.augustaga.gov.
• Replaced 6 computers.
• Replaced 12 scanners.
• Replaced 1 scanner for Utilities - Ft. Gordon.
• Processed 26 orders.
• Processed 2 orders for Wylds Rd.
UTILITIES - BAY STREET
• Scheduled network drop installation and switch replacements for CH2MHill office occupancy.
• Installed an HP storage server for Utilities IVR call archiving.
• Provided support for GBA application.
• Processed 10 orders.
UTILITIES - CENTRAL AVE
• Completed 79 work orders.
• Trained 4 users.
• Replaced 3 computers.
• Processed 5 orders.
UTILITIES - HIGHLAND AVE FILTER PLANT
• Relocated existing services to the new filter plant building.
Attachment number 1Page 39 of 41
Page 40
• Installed VoIP services in the new filter plant building.
• Installed new network switches, Uninterruptible Power Supply, and Automatic Transfer
Switch for the new plant on Central Ave.
• Processed 1 order.
• Recommended and implemented a technology solution for new building at Alfred Griffin
Water Treatment. .
UTILITIES - HIGHWAY 25
• Installed an Automatic Transfer Switch for power failover.
• Completed 176 work orders.
• Trained 5 users.
• Replaced 4 computers.
• Replaced 5 scanners.
• Processed 4 orders.
UTILITIES - MUNICIPAL BLDG.
• Implemented Electronic Document Management System (EDMS) application for scanning
and indexing customer information packets.
• Completed 206 work orders.
• Trained 7 users.
• Replaced 6 scanners.
• Processed 1 order.
UTILITIES - N. MAX HICKS WATER TREATMENT PLANT
• Completed 57 work orders.
• Provided support for CuteFTP application.
• Replaced 10 computers.
• Replaced 3 scanners.
• Processed 4 orders.
UTILITIES - PLANT 2
• Completed 12 work orders.
Attachment number 1Page 40 of 41
Page 41
• Processed 3 orders.
UTILITIES - PLANT 3
• Completed 5 work orders.
• Replaced 1 computer.
• Processed 1 order.
UTILITIES - RAW WATER PUMPING
• Completed 10 work orders.
• Trained 1 user.
• Processed 1 order.
UTILITIES - WASTE WATER TREATMENT
• Scheduled network drop installations for the new lab area.
• Scheduled network drop installations for renovated office area.
• Completed 51 work orders.
• Replaced 2 computers.
• Processed 2 orders.
• Recommended and implemented a technology solution for expansion within the JB Messerly
Water Treatment Plant.
WARRANTS
• Upgraded telephone system to VoIP.
Attachment number 1Page 41 of 41
Public Safety Committee Meeting
2/22/2010 12:30 PM
Resolution in support of the Purchase of Service Weapons by Officers upon Retirement
Department:Public Safety
Caption:Resolution in support of the purchase of service weapons by certain officers
for one dollar upon retirement with at least 25 years of service.
Background:The Augusta-Richmond County Commission is in support of our dedicated
law enforcement officers in both the Sheriff and Marshal’s Office of
Augusta-Richmond County and is grateful for their service to the citizens of
Augusta. Augusta especially appreciates those law enforcement officers who
have served the citizens of Augusta honorably for twenty-five years or
more.T he service weapon of a law enforcement officer has both personal
and sentimental value to worthy officers that have dedicated a quarter of a
century or more to protecting the people and property of Augusta-Richmond
County. Augusta recognizes that many of these law enforcement officers
wish to continue protecting their families and property to the full extent
allowed them by the Constitution of the United States after leaving public
service.The Commission of Augusta-Richmond County should pass the
attached Resolution as a show of appreciation for our law enforcement
officers, that any Augusta-Richmond County law enforcement officer who
has attained at least twenty-five years of honorable service and receives a
recommendation by the Sheriff or Marshal, may purchase his or her service
weapon for one dollar and zero cents ($1.00) upon leaving public service.
Analysis:N/A.
Financial Impact:No immediate financial impact anticipated.
Alternatives:Decline to offer this benefit to public safety officers.
Recommendation:Approve the attached Resolution.
Funds are Available in
the Following
Accounts:
N/A.
REVIEWED AND APPROVED BY:
Finance.
Law.
Cover Memo
Administrator.
Clerk of Commission
Cover Memo
RESOLUTION
RESOLUTION IN SUPPORT OF THE PURCHASE OF SERVICE
WEAPONS BY CERTAIN OFFICERS FOR ONE DOLLAR UPON
RETIREMENT WITH AT LEASE 25 YEARS OF SERVICE
WHEREAS, the Augusta-Richmond County Commission is in support of our dedicated
ODZHQIRUFHPHQWRIILFHUVLQERWKWKH6KHULIIDQG0DUVKDO¶s Office of Augusta-Richmond County
and is grateful for their service to the citizens of Augusta;
WHEREAS, Augusta-Richmond County Commission especially appreciates those law
enforcement officers who have served the citizens of Augusta honorably for twenty-five years or
more;
WHEREAS, the service weapon of a law enforcement officer has both personal and
sentimental value to worthy officers that have dedicated a quarter of a century or more to
protecting the people and property of Augusta-Richmond County;
WHEREAS, Augusta-Richmond County Commission recognizes that many of these law
enforcement officers wish to continue protecting their families and property to the full extent
allowed them by the Constitution of the United States after leaving public service;
NOW, THEREFORE, THE COMMISSION OF AUGUSTA-RICHMOND COUNTY,
GEORGIA HEREBY RESOLVES that as a show of appreciation for our law enforcement
officers, any Augusta-Richmond County law enforcement officer who has attained at least
twenty-five years of honorable service and receives a recommendation by the Sheriff or Marshal,
may purchase his or her service weapon for one dollar and zero cents ($1.00) upon leaving
public service.
Adopted this _______ day of February, 2010.
___________________________
David S. Copenhaver
As its Mayor
Attest:
______________________________
Lena J. Bonner, Clerk of Commission
Seal:
Attachment number 1Page 1 of 1
Public Safety Committee Meeting
2/22/2010 12:30 PM
Sheriff's Office Building
Department:Clerk of Commission
Caption:Discussion of Sheriff's Building and expedited building process. (Requested
by the Administrator)
Background:
Analysis:
Financial Impact:
Alternatives:
Recommendation:
Funds are Available in
the Following
Accounts:
REVIEWED AND APPROVED BY:
Clerk of Commission
Cover Memo