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HomeMy WebLinkAbout2016-03-30-Meeting AgendaCommission Meeting Agenda Commission Chamber 3/30/2016 2:00 PM INVOCATION: Reverend Vasile Bitere, Presiding Priest Holy Trinity Greek Orthodox Church. PLEDGE OF ALLEGIANCE TO THE FLAG OF THE UNITED STATES OF AMERICA. CONSENT AGENDA (Items 1-3) PLANNING 1. ZA-R-242 – A request for concurrence with the Augusta Planning Commission to approve petition to amend the Comprehensive Zoning Ordinance as follows: · Section 2 (Definitions) – add “Greenspace”, “Open Space”, “Recreation Space” and “Street Lighting” · Section 3-A – Outdoor/Street Lighting – new section to provide a regulatory strategy for outdoor lighting · Section 3-B – Open Space/Recreation Area – new section to provide open space consistent with the requirements set forth in this section · Sections 4 Off-Street Parking and Loading - add Townhome/Patio Home Parking and amend One and Two-family and restaurant parking requirements. (Approved by Commission March 15, 2016 - second reading) Attachments 2. ZA-R-243– A request for concurrence with the Augusta Planning Commission to approve a petition to amend a the Comprehensive Zoning Ordinance by amending Section 33-5 (b) – Powers of the Board of Zoning Appeals by implementing guidelines and inspection criteria for second living units approved under a medical hardship. (Approved by the Commission March 15, 2016- second reading) Attachments PETITIONS AND COMMUNICATIONS 3.Motion to approve the minutes of the regular meeting of the Attachments Commission held March 15, 2016. ****END CONSENT AGENDA**** AUGUSTA COMMISSION 3/30/2016 AUGUSTA COMMISSION REGULAR AGENDA 3/30/2016 (Items 4-26) PUBLIC SERVICES 4.Motion to approve new application request by Paul M. Davis, Sr. for an on premise consumption Liquor, Beer and Wine License to be used in connection with Andrews Place located at 231 Fury's Ferry Road. There will be Dance. District 7. Super District 10. Attachments 5.Motion to approve New Ownership Application: A. N. 16-19: request by Taketta Miller for an on premise consumption Liquor, Beer & Wine License to be used in connection with Midtown Soul Bistro located at 2417 Milledgeville Road. There will be dance. District 2. Super District 9. Attachments 6.Motion to approve New Application: A.N. 16-18: request by James R. Key for a retail package Beer & Wine License to be used in connection with Fast Gas located at 2067 Olive Road. District 2. Super District 9. Attachments 7.Provide an update on the Municipal Golf Course Operation. Comment on strategies utilized to increase membership and to capitalize on tourist participation of those in town for the Masters Tournament. Explain how you market the patch and how you take advantage of its uniqueness coupled with its history. Discuss plans for future development. (Requested by Commissioner Bill Lockett) Attachments 8.Provide an update of the public transit operation, to include contract Attachments compliance. Discuss ridership and provide a comparison of our transit system as opposed to the transit operations in cities of similar size in Georgia. Comment on any progress made in the rebranding of the Augusta Public Transit System. Provide any other relevant information not specifically requested. (Requested by Commissioner Bill Lockett) 9.Motion to approve the establishment of a Fee Discount and Waiver policy for areas and facilities maintained by the Recreation and Parks Department. Attachments ADMINISTRATIVE SERVICES 10.Motion to adopt by Resolution the FY 2016 Annual Action Plan for the following programs funded by the U.S. Department of Housing and Urban Development (HUD): Community Development Block Grant (CDBG) Program, Home Investment Partnerships (HOME) Program, Emergency Solutions Grant (ESG) Program, Housing Opportunities for Persons with AIDS (HOPWA) Program. (Originally Approved by Commission on October 6, 2015). (Deferred from the March 15, 2016 Commission Meeting) Attachments 11.Recognize the International Fire Fighters Local 3357 Union. (Requested by Commissioner Wayne Guilfoyle) Attachments 12.Discuss the process for directing the General Counsel to craft proposed ordinances. (Requested by Commissioner Marion Williams) (Deferred from the March 15, 2016 Commission Meeting) Attachments PUBLIC SAFETY 13.Motion to approve the replacement of obsolete technology equipment (laptops, computers, servers, printers, scanners, switches, routers, VOIP phones, other telecommunication devices, and MDTs) as well as the purchase of any required computer software upgrades. Attachments 14.Motion to amend Section 1-3-44 of the Augusta Georgia Code relating to the Launching and Operation of Drones and Model Aircraft and for other purposes. Waive second reading. Attachments 15.Motion to approve the addition of ESF 8-Annex A Mass Casualty Incident Response Plan to the current Augusta-Richmond County Local Emergency Operations Plan. Attachments 16.Present the Information Technology 2015 Annual Report. Attachments 17.Provide an update on the new radio system project.Attachments 18.Motion to authorize award of RFP #16-126, Online Training & Records Management System, of Augusta, Georgia Fire Department to Target Solutions subject to final contract negotiations; also authorize the Mayor to execute the final negotiated contract. Attachments 19.Approve a transfer of $333,500.00 from the 2016 Contingency Fund to State Court for the purpose of establishing an in-house probation office. (Deferred from the Commission March 1, 2016 meeting) Attachments FINANCE 20.Consider a request for DSM Engineering Plastic for relief of penalties and interest in the amount of $20,160.09 in accordance with attached tax statements Map# 090-0-001-01-2 and Map # 2110671. Attachments 21.Ascertain whether the Augusta Government has ever provided taxpayer money to support non-governmental entities. If so, identify those agencies, date, and the amount of money provided. Render a decision as to whether a precedent was established when the governing body recently chose to award $20,000 to four non-governmental agencies. (Requested by Commissioner Bill Lockett) Attachments ENGINEERING SERVICES 22.Motion to approve a Board of Regents Easement for Fifteenth St. and Wrightsboro Road. Attachments Upcoming Meetings www.augustaga.gov 23.Motion to approve changes to James Brown Plaza Landscaping Plan.Attachments 24.Discuss the inadequate and untimely responses to recent water concerns. Explain why residents of those areas that were initially impacted were not given credible information that would have allowed them to make informed decisions on water usage. Provide information relative to the negative impact rusty water has on hot water heaters; sprinkler systems; commodes/sinks; clothes washing and most importantly health. Expound on the economic impact in that at least 2 hotels were negatively impacted. Consider the immediate implementation of a plan whereby the Utilities Director is not the final decision maker when there is a problem or perceived problem with the quality of water in ARC. (Requested by Commissioner Bill Lockett) Attachments ADMINISTRATOR 25.Approve calendar of strategic workshops for 2016. Attachments LEGAL MEETING A. Pending and Potential Litigation. B. Real Estate. C. Personnel. 26.Motion to approve execution by the Mayor of the affidavit of compliance with Georgia's Open Meeting Act. Commission Meeting Agenda 3/30/2016 2:00 PM Invocation Department: Department: Caption: Reverend Vasile Bitere, Presiding Priest Holy Trinity Greek Orthodox Church. Background: Analysis: Financial Impact: Alternatives: Recommendation: Funds are Available in the Following Accounts: REVIEWED AND APPROVED BY: Cover Memo Commission Meeting Agenda 3/30/2016 2:00 PM ZA-R-242 Department:Planning Commission Department:Planning Commission Caption: ZA-R-242 –A request for concurrence with the Augusta Planning Commission to approve petition to amend the Comprehensive Zoning Ordinance as follows: · Section 2 (Definitions) –add “Greenspace”, “Open Space”, “Recreation Space” and “Street Lighting” · Section 3-A – Outdoor/Street Lighting –new section to provide a regulatory strategy for outdoor lighting · Section 3-B –Open Space/Recreation Area –new section to provide open space consistent with the requirements set forth in this section · Sections 4 Off-Street Parking and Loading - add Townhome/Patio Home Parking and amend One and Two-family and restaurant parking requirements. (Approved by Commission March 15, 2016 - second reading) Background: Analysis: Financial Impact: Alternatives: Recommendation: Funds are Available in the Following Accounts: REVIEWED AND APPROVED BY: Cover Memo Commission Meeting Agenda 3/30/2016 2:00 PM ZA-R-243 Department:Planning Commission Department:Planning Commission Caption: ZA-R-243–A request for concurrence with the Augusta Planning Commission to approve a petition to amend a the Comprehensive Zoning Ordinance by amending Section 33-5 (b) –Powers of the Board of Zoning Appeals by implementing guidelines and inspection criteria for second living units approved under a medical hardship. (Approved by the Commission March 15, 2016- second reading) Background: Analysis: Financial Impact: Alternatives: Recommendation: Funds are Available in the Following Accounts: REVIEWED AND APPROVED BY: Cover Memo Commission Meeting Agenda 3/30/2016 2:00 PM Minutes Department: Department: Caption:Motion to approve the minutes of the regular meeting of the Commission held March 15, 2016. Background: Analysis: Financial Impact: Alternatives: Recommendation: Funds are Available in the Following Accounts: REVIEWED AND APPROVED BY: Cover Memo Commission Meeting Agenda 3/30/2016 2:00 PM Alcohol Application Department:Planning & Development Department:Planning & Development Caption:Motion to approve new application request by Paul M. Davis, Sr. for an on premise consumption Liquor, Beer and Wine License to be used in connection with Andrews Place located at 231 Fury's Ferry Road. There will be Dance. District 7. Super District 10. Background:This is a New Ownership Application. Analysis:The applicant meets the requirements of the City of Augusta's Alcohol Ordinance. Financial Impact:The applicant will pay a fee of $4,566.00. Alternatives: Recommendation:The Planning & Development Department recommends approval. The R.C.S.O. recommend approval. Funds are Available in the Following Accounts: REVIEWED AND APPROVED BY: Law Administrator Clerk of Commission Cover Memo Commission Meeting Agenda 3/30/2016 2:00 PM Alcohol Application Department:Planning & Development Department:Planning & Development Caption:Motion to approve New Ownership Application: A. N. 16- 19: request by Taketta Miller for an on premise consumption Liquor, Beer & Wine License to be used in connection with Midtown Soul Bistro located at 2417 Milledgeville Road. There will be dance. District 2. Super District 9. Background:This is a New Ownership Application. Analysis:The applicant meets the requirements of the City of Augusta's Alcohol Ordinance. Financial Impact:The applicant will pay a fee of $4,566.00. Alternatives: Recommendation:The Planning & Development Department recommend approval. The R.C.S.O. recommend approval. Funds are Available in the Following Accounts: REVIEWED AND APPROVED BY: Law Administrator Clerk of Commission Cover Memo Commission Meeting Agenda 3/30/2016 2:00 PM Alcohol Application Department:Planning & Development Department:Planning & Development Caption:Motion to approve New Application: A.N. 16-18: request by James R. Key for a retail package Beer & Wine License to be used in connection with Fast Gas located at 2067 Olive Road. District 2. Super District 9. Background:This is a New Application. Analysis:The applicant meets the requirements of the City of Augusta's Alcohol Ordinance. Financial Impact:The applicant will pay a fee of $1,330.00. Alternatives: Recommendation:The Planning & Development Department recommend approval. The R.C.S.O. recommend approval. Funds are Available in the Following Accounts: REVIEWED AND APPROVED BY: Law Administrator Clerk of Commission Cover Memo Commission Meeting Agenda 3/30/2016 2:00 PM Augusta Municipal Golf Course Department: Department: Caption:Provide an update on the Municipal Golf Course Operation. Comment on strategies utilized to increase membership and to capitalize on tourist participation of those in town for the Masters Tournament. Explain how you market the patch and how you take advantage of its uniqueness coupled with its history. Discuss plans for future development. (Requested by Commissioner Bill Lockett) Background: Analysis: Financial Impact: Alternatives: Recommendation: Funds are Available in the Following Accounts: REVIEWED AND APPROVED BY: Cover Memo Commission Meeting Agenda 3/30/2016 2:00 PM Augusta Public Transit Department: Department: Caption:Provide an update of the public transit operation, to include contract compliance. Discuss ridership and provide a comparison of our transit system as opposed to the transit operations in cities of similar size in Georgia. Comment on any progress made in the rebranding of the Augusta Public Transit System. Provide any other relevant information not specifically requested. (Requested by Commissioner Bill Lockett) Background: Analysis: Financial Impact: Alternatives: Recommendation: Funds are Available in the Following Accounts: REVIEWED AND APPROVED BY: Cover Memo Commission Meeting Agenda 3/30/2016 2:00 PM Fee Waiver Policy for Augusta Recreation, Parks and Facilities Department:Recreation, Parks and Facilities Department:Recreation, Parks and Facilities Caption:Motion to approve the establishment of a Fee Discount and Waiver policy for areas and facilities maintained by the Recreation and Parks Department. Background:The Recreation and Parks Department maintains several areas where public events are held for the betterment of Augusta. Non-profit and for profit groups have requested fee waivers in the past from the Recreation and Parks staff and from the Augusta Commission. There previously has been no policy in place which governed who should and who should not receive a fee waiver or discount. Analysis:Recreation and Parks staff reviewed a number of different policies from around the country before crafting this policy. The policy would be reviewed annually for edits and additions based on input from staff and users of the facilities. Financial Impact:There will be a loss of rental and event revenue from previous years budgets based on the number of waivers which are awarded. In future budgets the financial loss will be anticipated and projected. Alternatives:1.To Approve 2.Continue to allow individual non-profit groups to request fee waivers from the Commission. Recommendation:The Recreation and Parks Department recommends approval of the policy and immediate implementation. Funds are Available in the Following Accounts: N/A Cover Memo REVIEWED AND APPROVED BY: Finance. Law. Administrator. Clerk of Commission Cover Memo Page 1 of 4 Augusta Recreation and Parks Department Facility and Field Fee Waiver Application Requests for fee waivers or reduced fees are determined on a case by case for community based events and community fundraisers that are aligned with the mission of Augusta Recreation and Parks. Fee waivers or reduced fees on rentals of facilities and fields must be recommended by the Recreation Fee Waiver Committee and approved by the Director of Augusta Recreation and Parks. Eligible Organizations: · Non-profits with current 501©3 status. · Clubs and organizations that provide educational or community program opportunities that are open to the general public and who donate services. · Augusta, Georgia departments who are utilizing ARPD rental space for official City of Augusta business. Requirements: This application does not guarantee the availability of ARPD location(s) and/or equipment. You must have completed all applicable reservation procedures, including but not limited to reserving the facility and/or equipment and have paid the security deposit and fundraising fee (if applicable). You and the organization you represent are required to follow all established permit regulations and ARPD rules during and after the event. In order for your application to be considered you must complete this list of requirements. If you fail to comply with this list, the application will be denied. 1. Complete the attached request for reduced or waived fees, partnership/sponsorship addendum, application questionnaire and attach a copy of your completed rental or equipment use application permit. 2. Submit all required information to be reviewed by the appropriate Recreation and Parks Staff. Any portion of the rental that takes place prior to Recreation and Parks Staff approval must be paid in full and will not be considered for waiver. 3. You must have paid all refundable deposits prior to submittal in order for your application to be considered. These fees cannot be waived. Attach a copy of the receipt showing all mandatory fees being paid. 4. If your agency is a non-profit, a copy of your current 501 (c)3 must be attached. 5. Event must benefit the Augusta community and be relative to the mission of ARPD. Non-Waivable Fees: All renters regardless of waived or reduced fees will be required to pay the full security deposit, application fee, mobile stage fee, picnic shelter fee, concession building fee, extra fees and other fees that are established and associated with cleaning, staff time, setup/dismantle and custodial services. Page 2 of 4 Facility and Field Fee Waiver Application Questionnaire 1. Provide the Mission Statement of your non-profit group. 2. How does the proposed event benefit Augusta, Georgia? 3. What is the uniqueness of the proposed event? 4. How long has the sponsoring organization been in operation? 5. Has the sponsoring organization previously produced an event(s) in Augusta, Georgia? a. If so, please identify those events. 6. Does the sponsoring organization have staff or volunteers to facilitate this event? 7. Provide an itemized budget for the proposed event. 8. Will the proposed event impact local business and if so, please describe that impact? 9. Is the sponsoring organization collaborating with any other non-profit group? a. If so, please state the commitments of all other groups. 10. Will the sponsoring agency use collaborative advertising and promotions? a. If so, provide details including all groups involved and all forms of media to be used. 11. Has the sponsoring organization solicited local vendors to support the event? a. If so, please identify all vendors that have committed to the event. 12. How will the sponsoring organization market the event? 13. Identify all forms of advertisements to be used 14. Provide a timeline for all promotions and advertising. (Attach separate sheets to expand on answers to any questions) Page 3 of 4 Facility and Fee Waiver Application Organization: ____________________________________________ Date(s) of Event______________________________ Type of Business: Government ______ Non-Profit _______ Profit ______ Other You must attach a copy of the 501 (c)3, if Non-Profit. You must attach a copy of the Business License if For Profit. Address: ___________________________________________ City_______________________ State _____Zip______________ Contact Name: ____________________________________________________ Title: ___________________________________ Phone: (O) ___________________________________________ (C)__________________________________________ Email: ________________________________________________ Web: _________________________________________ Requested facility /location of event: ______________________________________________________________ Requested Percentage of Fees to be waived: _____ 25% _____ 50% ______ 75% ______100% Brief Description of Event: __________________________________________________________________________ __________________________________________________________________________________________________________ Type of event: ________ Fundraiser _________ Community Event ________ Private Event Specific details or comments that may assist the ARPD/Director in making this decision: _____ _____________________________________________________________________________________ __________________________________________________________________________________________________ I acknowledge that this request and any subsequent approval or denial does not guarantee the availability of ARPD location(s) and/or equipment. I further understand that I must have completed all applicable reservation procedures prior to submitting this application including but not limited to reserving the facility and/or equipment and paying the application fee, security deposit and fundraising fee (If applicable). I further acknowledge that if the request is denied or a reduction of fees is granted the organization I represent must pay all remaining fees by the due date and that all established permit regulations and ARPD rules will be followed during and after the event. STATEMENT OF NON-DISCRIMINATION The undersigned understands that it is the policy of Augusta-Richmond County to promote full and equal business opportunity for all persons doing business with Augusta-Richmond County. The undersigned covenants that we have not discriminated, on the basis of race, religion, gender, national origin or ethnicity, with regard to prime contracting, subcontracting or partnering opportunities. ____________________________________________________________ ________________________________________ Signature Date For Office Use Only ARPD Recommendation: ___ 0% ____25% _____50% ____75% _____100% ARPD: ________________________________________________________ Date: ___________________________ Director Approved: ____0% _____25% ____50% ___75% ____100% ARPD Director: ________________________________________________ Date: ___________________________ Page 4 of 4 Partnership/Sponsorship Addendum: Please list all Partners/Sponsors: 1) Agency :______________________________________________ Partner _____ Sponsor Contact Name: __________________________________________ Title: __________________________ Phone: (0) ____________________________________________ (C)_________________________________ Email: _________________________________________________ Web: _____________________________ Type of support to be provided:_____________________________ ______________________________________________________ 2) Agency :______________________________________________ Partner _____ Sponsor Contact Name: __________________________________________ Title: __________________________ Phone: (0) ____________________________________________ (C)_________________________________ Email: _________________________________________________ Web: _____________________________ Type of support to be provided:_____________________________ ______________________________________________________ 3) Agency :______________________________________________ Partner _____ Sponsor Contact Name: __________________________________________ Title: __________________________ Phone: (0) ____________________________________________ (C)_________________________________ Email: _________________________________________________ Web: _____________________________ Type of support to be provided:_____________________________ ______________________________________________________ 4) Agency :______________________________________________ Partner _____ Sponsor Contact Name: __________________________________________ Title: __________________________ Phone: (0) ____________________________________________ (C)_________________________________ Email: _________________________________________________ Web: _____________________________ Type of support to be provided:_____________________________ ______________________________________________________ Office of the Director Memorandum TO: Augusta Recreation and Parks Staff FROM: H. Glenn Parker, Director SUBJECT: Policies and Procedure for Facility Discounts and Waivers EFFECTIVE DATE: 1. PURPOSE 1.1 To standardize the discount and waiver procedures of the Augusta Recreation and Parks Department (ARPD) in accordance with established Augusta, Georgia fiscal policies. 2. POLICY 2.1 It is the policy of ARPD to maintain a consistent system of financial procedures to insure appropriate internal controls and to provide guidance for the administration of discounts and waivers. 3. AUTHORITY 3.1 Issued by the Director of the Recreation and Parks Department. 3.2 The Director of ARPD will have final authority to approve or deny all fee waiver or reduction requests. 3.3 It is policy that all fee waivers or reductions for rentals of facilities be recommended by designated Recreation and Parks staff and approved by the Director of ARPD. It is the policy of ARPD to only approve fee waivers or reduced fee applications for planned activities when the eligibility requirements have been met. 3.4 Events organized by Augusta, Georgia shall have priority for use of the city owned facilities. 4. DEFINITIONS 4.1 Application Forms: All required forms and support documents used to determine eligibility for waived or reduced fees. These forms are not reservation applications or rental agreements. 4.2 Booking: Each specific booking of time rented by an organization. 4.3 City Resident (CR): Any individual or family that resides within the City limits of Augusta, Georgia. 4.4 Facility Fee Waiver: Waived or Reduced rental or usage for ARPD facilities or athletic fields. 4.5 Non-City Resident (NCR): Any individual or family that resides outside of the City limits of Augusta, Georgia. 4.6 Non-Profit: An organization must be able to provide evidence of Non-Profit status designation by the Internal Revenue Service, i.e. 501 ©3 status, to be categorized as a Non-Profit. 4.7 Partnership: A relationship where APRD shares a portion of the responsibility for programming and logistics for an activity. 4.8 Rental: Booking of an Augusta, Georgia facility for the use of a specified event in a designate area as determined by staff. 4.9 Peak Seasons: Masters Week and all recognized Augusta, Georgia holidays. 4.10 Security Deposit: A fee used to hold the reservation date; this fee is refundable provided the customers follow the rental agreement and there is no damage to the facility, grounds, or equipment. 4.11 Sponsor: In-kind support in exchange for recognition of ARPD within publicity of event. 5. GENERAL ARPD GUIDELINES 5.1 Reduced fees, discounts and waivers are available. 5.2 Only one discount may be applied to a transaction, or facility rental. 5.3 Discounts are only applicable when included as part of the ARPD Fees and Charges. 6. REDUCED FEES, DISCOUNTS; AND WAIVERS – RECREATION FACILITIES 6.1 Facility and Field Fee Waiver Facility and Field Fee Waiver Application may be found on the Augusta Recreation and Parks Website. 6.1.1 Eligibility: · Non-Profits with 501(c) 3 status. · Clubs and organizations that provide educational or community program opportunities that are open to the general public and who donate services. · Augusta, Georgia departments for use for official City business. 6.1.2 Requirements · Complete an application for reduced or waived fees, partnership/sponsorship addendum and attach a copy of completed rental or equipment use application for permit. · Submit all required information prior to application deadlines outlined on the application so it can be reviewed by the appropriate designated Recreation and Parks staff. Any portion of the rental that takes place prior to the RAC meeting must be paid in full and will not be considered for any waiver., · Pay all refundable deposits and other mandatory fees prior to submittal in order for the application to be considered. These fees cannot be waived. Attach a copy of the receipt showing all mandatory fees being paid to the Application Form. · If applicable, attach a copy of the non-profits 501(c) 3 status. · Event must benefit Richmond County community and be relative to the ARPD mission. 6.1.3 Refunds/Credits: No refunds or credits will be given for fees paid for prior reservations. Follow existing Refund policy as follows: 100% - 90 Days Prior to Rental 50% - 60-90 Days Prior to Rental 0% - Less than 60 Days Prior to Rental 6.1.4 Non-Waive-able Fees: All renters regardless of waived or reduced fees will be required to pay a full security deposit, stage fees, tent fees, picnic shelter fees, concession building fees, extra fees and other identified direct costs. This includes any other fees identified by the Commission as non- waivable. 6.1.5 Fee Waiver Procedures: All reservations are on a first come, first serve basis. · Applicant · The applicant is responsible for completing the reservation process prior to submitting the application for Facility and Field Fee Waivers. · Any persons requesting a fee waiver must submit a completed Facility and Field Fee Waiver application to the Director’s Administrative Assistant. · The applicant must reapply for each rental. · The applicant must pay the security deposit by the date due and pay all other fees not waived by the RAC by established deadline. · Director’s Administrative Assistant for the Recreation and Parks Department · Review application for completeness including the reservation process. · Prepare and present the application for Facility and Field Fee Waivers to the RAC. · Post the waived or reduced amount in computer registration/booking system. · Recreation and Parks Staff · Review each case as presented by the Director’s Administrative Assistant. · The RAC must make a recommendation to the Director based on the application, the applicant’s eligibility and compliance with the established requirements. · The Executive Assistant · The Executive Assistant will provide a written response to the customer and copy applicable staff. · The Director · The Director has final decision to approve or deny applications for waived fees 6.1.6 A maximum of two waivers per organization per calendar year will be granted. 6.2. Non-Profit and Governmental Discounts 6.2.1 Rental discounts are available for Non-Profits, Augusta, Georgia. 6.2.2 Non-Profits must provide the IRS letter documenting their Non-Profit status (i.e. 501 c (3). Information on the Non-Profit status may be obtained through the State of Georgia Secretary of State Website at sos.ga.gov/ 6.2.3 The discounts are as follows: · Non-Profits, Augusta, Georgia and Richmond County agencies will receive a fifteen percent (15%) discount on facility, field and equipment rentals. · Augusta Recreation will waive rental fees for local Non-Profits and Augusta, Georgia Departments for meeting space within staffed Recreation Centers during normal hours of operation, contingent upon space availability. · Eligible Organizations: § Non-Profits (with required 501 c (3) verification, based in the City of Augusta) § Augusta, Georgia Departments § Richmond County Departments . · Eligibility Requirements: § Use must occur at staffed Recreation Center Monday – Friday during normal hours of operation. § Use must be for an “open public meeting”. § Organization may not charge or solicit any fees, dues, or donations from those attending the meeting. § Reservations will be accepted on a meeting to meeting basis. § Application may be made no more than one (1) year and no less than 90 days prior to the date of the event. · Refundable deposit will apply. In addition, the Setup/Dismantle fee will apply if applicable. o This waiver does not apply to private social functions (weddings, birthday parties, repasts, churches, or for individual usage). o Applications for Non-Profit Usage of Recreation Centers are available on the Augusta Recreation and Parks website. 6.3. Sponsorship and Cooperative Agreement Waivers 6.3.1 Reductions and waivers for facilities and fields may be waived as part of a Sponsorship or Cooperative Agreement. 6.3.2 All reservations are on a first come, first serve basis. 6.3.3 Sponsorship and Cooperative Agreement Waivers will be processed by the following procedures: · Applicant: o The applicant is responsible for completing the reservation process prior to submitting the application for Facility and Field Fee Waivers. o Any persons requesting a fee waiver must submit a completed Facility and Field Fee Waiver application with a copy of any sponsorship or cooperative agreement to the Recreation and Parks staff. o The applicant must reapply for each rental. o The applicant must pay the security deposit by the date due and pay all other fees not eligible for waiver by the established deadline. · Recreation and Parks Staff o Review application and supporting documentation for completeness including the reservation process. o Prepare and present the applications for the Facility and Field Fee Waivers to the Deputy Director and Director. o Post the waived or reduced amount in CLASS. · The Director o Review each case as presented by the Manager. o Will approve or deny the application for waiver based on the applicant’s eligibility, compliance with any and all established requirements and as outlined in the sponsorship or cooperative agreement. · The Administrative Assistant to the Director o The Administrative Assistant will provide a written response to the customer and copy applicable staff. o 8. EMPLOYEE RESPONSIBILITY 8.1. Every Augusta Recreation and Parks employee is responsible for knowing and following this Discounts and Waivers Operating Memorandum. 8.2. The Director of the Augusta Recreation and Parks Department has final authority on all matters relating to this policy. 9. FOLLOW-UP AND REVIEW 9.1. This Operating Memorandum shall be reviewed annually in the first quarter of the Fiscal Year by the Augusta Recreation and Parks Department Deputy Director of Recreation and Director. AUTHORIZED: H. Glenn Parker, Director Page 1 of 5 Augusta Recreation and Parks Department Application for Non-Profit/Local Government Usage of Recreation Centers The Augusta Recreation, Parks Department (ARPD) will reduce and/or waive rental fees for local non-profits, Augusta, Georgia Departments, and Richmond County Departments for meeting space within staffed Recreation Centers during normal hours of operation and contingent upon space availability. Eligible Organizations: · Non-Profits (with required 501 (c)3 verification, based in Augusta, Georgia) · City of Augusta Departments · Richmond County Departments Eligibility Requirements: · Use must occur at a staffed Recreation Center during normal hours of operation. · Use must be for an “open public meeting”. · Organization may not charge or solicit any fees, dues, or donations from those attending at meeting. · Reservations will be accepted on a meeting to meeting basis. · Application may be made no more than 90 days in advance. · Refundable deposit will apply. This waiver does not apply to private social functions (weddings, birthday parties, repasts, churches or for individual usage). Facility and Field Equipment Waiver Application Eligible Non-Profits will receive a 15% discount on rental fees. If a Non-Profit agency would like to request a fee waiver or additional reduction of fees beyond the 15% or outside the time frame and/or these requirements, they must submit a Facility and Field Equipment Waiver Application to ARPD for consideration. Requests for fee waivers or reduced fees are determined on a case by case basis for community based events and community fundraisers that are aligned with the Mission of Augusta Recreation and Parks. Fee waivers or reduced fees on rentals of facilities and fields must be recommended by the Recreation and Parks staff and approved by the Director of Augusta Recreation and Parks. For an application, please visit the Department’s website at www. augustaga.gov or ask for assistance from ARPD staff member. This application does not guarantee the availability of ARPDD location (s). You must have completed all applicable reservation procedures, including but not limited to reserving the facility and paying the required refundable security deposit. You and the organization you represent are required to follow all established permit regulations and ARPDD rules during and after the event. Page 2 of 5 Recreation Center Supervisor Instructions for Processing Application for Non- Profit/Local Government Usage of Recreation Centers Review the Application and eligibility requirements with the Client and Complete the following checklist during your review: Complete this checklist as you make the booking for the client: o Agency is a Richmond County Department, City of Augusta Department, a Non- Profit ( with required 501 (c)3 verification, based in Augusta, Georgia o Collected a copy of the required 501(c)3 IRS Determination Letter if Agency is a Non- Profit. o Verified that the request for usage of ARPD space is Monday- Friday during normal hours of operation. o Reviewed the ARPD Facility and Field Fee Waiver program with the agency if agency is requesting usage for hours outside the approved timeframe for this program. o Confirmed that the requested purpose of the rental is for an “open public meeting”. o Confirmed that the Organization will not charge or solicit any fees, dues, or donations from those attending meeting. o Confirmed that the reservation was accepted only on a meeting to meeting basis. o Collected the required refundable deposit for the rental (EXCEPT for the City of Augusta Departments – deposit is required). o Applied and collected any additional “extra fees” if applicable, i.e. food fee and/or setup/dismantle fee. o Confirmed that the Agency has completed and signed the “Application for Non- Profit/Local Government Usage of Recreation Centers “form. o Site Supervisor has signed in the “For Office Use Only” box in the Application Form, indicating that they have reviewed these items. Notes: · This waiver does not apply to private social functions (weddings, birthday parties, repasts, churches or for individual usage). · If time is used outside of normal hours of operation, then a separate rental must be completed for the times outside this. (i.e. one rental for the times that qualify and a second for those outside this timeframe) . Page 3 of 5 Application for Non- Profit/Local Government Usage of Recreation Centers Organization: Business License #: Date (s) of event(s) ARPD Rental # Business Type: o City of Augusta o Richmond County o Non-Profit * *If a Non-Profit Organization, you must attach a copy of a current 501(c)3 IRS Determination Letter. Address: ___________________ ____________ ____________ City_______ _________State GA Zip_____________ Contact Name:Title: _____________ __________________________ Phone: (O) ____________________________C) _______________________________ (Alt.) _____________________________ Email: ___________________________________________ Website address: ________________________________________ __ Requested facility/Location of Rental: _______________________________________________ _________ Brief Description of Rental: ____________________________________________________________________ I acknowledge that this request and any subsequent approval or denial does not guarantee the availability of the ARPD location(s). I further understand that I must have completed all the applicable reservation procedures prior to submitting this application including but not limited for reserving the facility and paying the required security deposit. I further acknowledge that if the request is denied then the organization I represent must pay all remaining fees by the due date. I understand and agree that all established permit regulations and ARPD rules will be followed during and after the event. STATEMENT OF NON-DISCRIMINATION The undersigned understands that it is the policy of Augusta-Richmond County to promote full and equal business opportunity for all persons doing business with Augusta-Richmond County. The undersigned covenants that we have not discriminated, on the basis of race, religion, gender, national origin or ethnicity, with regard to prime contracting, subcontracting or partnering opportunities. _____________________________________________________ _______________________________________ Signature Date For Office Use Only Site Supervisor Review Completed ____________________________________________ ________________________ Site Supervisor Signature Date o Approved o Denied Approval Signature: _____________________________________________________________ _________________________ ARPD Director or Appointed Designee Date Page 4 of 5 Facility and Field Fee Waiver Application Requests for fee waivers or reduced fees are determined on a case by case for community based events and community fundraisers that are aligned with the mission of Augusta Recreation and Parks. Fee waivers or reduced fees on rentals of facilities and fields must be recommended by the Recreation Fee Waiver Committee and approved by the Director of Augusta Recreation and Parks. Eligible Organizations: · Non-profits with current 501©3 status. · Clubs and organizations that provide educational or community program opportunities that are open to the general public and who donate services. · Augusta, Georgia departments who are utilizing ARPD rental space for official City of Augusta business. Requirements: This application does not guarantee the availability of ARPD location(s) and/or equipment. You must have completed all applicable reservation procedures, including but not limited to reserving the facility and/or equipment and have paid the security deposit and fundraising fee (if applicable). You and the organization you represent are required to follow all established permit regulations and ARPD rules during and after the event. In order for your application to be considered you must complete this list of requirements. If you fail to comply with this list, the application will be denied. 1. Complete the attached request for reduced or waived fees, partnership/sponsorship addendum, application questionnaire and attach a copy of your completed rental or equipment use application permit. 2. Submit all required information to be reviewed by the appropriate Recreation and Parks Staff. Any portion of the rental that takes place prior to Recreation and Parks Staff approval must be paid in full and will not be considered for waiver. 3. You must have paid all refundable deposits prior to submittal in order for your application to be considered. These fees cannot be waived. Attach a copy of the receipt showing all mandatory fees being paid. 4. If your agency is a non-profit, a copy of your current 501 (c)3 must be attached. 5. Event must benefit the Augusta community and be relative to the mission of ARPD. Non-Waivable Fees: All renters regardless of waived or reduced fees will be required to pay the full security deposit, application fee, mobile stage fee, picnic shelter fee, concession building fee, extra fees and other fees that are established and associated with cleaning, staff time, setup/dismantle and custodial services. Page 5 of 5 Facility and Field Fee Waiver Application Questionnaire 1. Provide the Mission Statement of your non-profit group. 2. How does the proposed event benefit Augusta, Georgia? 3. What is the uniqueness of the proposed event? 4. How long has the sponsoring organization been in operation? 5. Has the sponsoring organization previously produced an event(s) in Augusta, Georgia? a. If so, please identify those events. 6. Does the sponsoring organization have staff or volunteers to facilitate this event? 7. Provide an itemized budget for the proposed event. 8. Will the proposed event impact local business and if so, please describe that impact? 9. Is the sponsoring organization collaborating with any other non-profit group? a. If so, please state the commitments of all other groups. 10. Will the sponsoring agency use collaborative advertising and promotions? a. If so, provide details including all groups involved and all forms of media to be used. 11. Has the sponsoring organization solicited local vendors to support the event? a. If so, please identify all vendors that have committed to the event. 12. How will the sponsoring organization market the event? 13. Identify all forms of advertisements to be used 14. Provide a timeline for all promotions and advertising. (Attach separate sheets to expand on answers to any questions) Commission Meeting Agenda 3/30/2016 2:00 PM AHCD 2016 HUD Action Plan Submittal Department:Housing and Community Development Department:Housing and Community Development Caption:Motion to adopt by Resolution the FY 2016 Annual Action Plan for the following programs funded by the U.S. Department of Housing and Urban Development (HUD): Community Development Block Grant (CDBG) Program, Home Investment Partnerships (HOME) Program, Emergency Solutions Grant (ESG) Program, Housing Opportunities for Persons with AIDS (HOPWA) Program. (Originally Approved by Commission on October 6, 2015). (Deferred from the March 15, 2016 Commission Meeting) Background:In order to fulfill statutory and regulatory requirements mandated by the U.S. Department of Housing and Urban Development with regard to the FY2016 Annual Action Plan, the City of Augusta, Georgia is required to make available for public comment the FY2016 Annual Action Plan that provides the jurisdiction an opportunity to review the City of Augusta’s Housing and Community Development Department’s local strategy to address needs in the areas of community development, economic development, affordable housing and homelessness. On Wednesday, March 30, 2016, the Augusta Commission will hold a public hearing to amend the City’s 2016 Annual Action Plan, which is a part of the 2015 –2019 Consolidated Plan. The amendment is necessary due to a change in the City’s 2016 CDBG, HOME, HOPWA and ESG federal allocations. It was anticipated that the City would receive $3,587,372 in Federal funds for FY2016. However, the actual allocation is $3,595,996. Below is a listing of the estimated allocations and the actual allocations: Program Estimated Allocations ($'s) Actual Allocations ($'s) Decrease ($s) Increase ($s) CDBG 1,689,993.00 1,675,892.00 -14,101.00 0.00 HOME 673,471.00 719,023.00 0.00 +45,552.00 HOPWA 1,072,089.00 1,048,948.00 -23,141.00 0.00 ESG 151,819.00 152,133.00 0.00 +314.00 Total 3,587,372.00 3,595,996.00 -37,242.00 +45,866.00 This proposal includes an Annual Action Plan for 2016 with a budget that includes proposed funding allocations for the Community Cover Memo Development Block Grant ($1,675,892), HOME ($719,023), ESG ($152,133) and HOPWA ($1,048,948) plus CDBG Program Income from loan repayments of $150,000 and HOME loan repayments of $235,000. In compliance with the U.S. Department of Housing and Urban Development regulatory requirements, any amendments to the Consolidated Plan / Annual Action Plan constituting a “substantial change” must be presented to the public for a 30-day comment period. A “substantial change” is defined as a change that affects the purpose, scope, location, beneficiaries, and / or administration of an activity or the transfer of $50,000 or more from any activity identified in the Consolidated Plan / Annual Action Plan. Analysis:If approved by the Augusta –Richmond County Commission, the Housing and Community Development Department will be capable of funding these projects in accordance with the submission of the FY2016 Annual Action Plan to the U. S. Department of Housing and Urban Development (HUD). Financial Impact:If approved by the Augusta –Richmond County Commission, the 2016 Annual Action Plan will allow for the Housing and Community Development Department to continue to provide funding of needed services and housing projects for low- to moderate-income households throughout the City of Augusta, Georgia. Alternatives:None Recommended. Recommendation:Careful and serious consideration has been given to these projects suggested by citizens. We ask that this public hearing now be closed. Accept the FY2016 Annual Action Plan by Resolution at the conclusion of the thirty (30) day public comment period (end at 12:noon 3/30/16). Funds are Available in the Following Accounts: Not Applicable REVIEWED AND APPROVED BY: Cover Memo 2016 Action Plan Novus Agenda Item Caption Request to Approve by Resolution the FY 2016 Annual Action Plan for the following programs funded by the U.S. Department of Housing and Urban Development (HUD): Community Development Block Grant (CDBG) Program, Home Investment Partnerships (HOME) Program, Emergency Solutions Grant (ESG) Program, Housing Opportunities for Persons with AIDS (HOPWA) Program. (Originally Approved by Commission on October 6, 2015). Background In order to fulfill statutory and regulatory requirements mandated by the U.S. Department of Housing and Urban Development with regard to the FY2016 Annual Action Plan, the City of Augusta, Georgia is required to make available for public comment the FY2016 Annual Action Plan that provides the jurisdiction an opportunity to review the City of Augusta’s Housing and Community Development Department’s local strategy to address needs in the areas of community development, economic development, affordable housing and homelessness. On Wednesday, March 30, 2016, the Augusta Commission will hold a public hearing to amend the City’s 2016 Annual Action Plan, which is a part of the 2015 – 2019 Consolidated Plan. The amendment is necessary due to a change in the City’s 2016 CDBG, HOME, HOPWA and ESG federal allocations. It was anticipated that the City would receive $3,587,372 in Federal funds for FY2016. However, the actual allocation is $3,595,996. Below is a listing of the estimated allocations and the actual allocations: Program Estimated Allocations ($’s) Actual Allocations ($’s) Decrease ($’s) Increase ($’s) CDBG 1,689,993.00 1,675,892.00 - 14,101.00 0.00 HOME 673,471.00 719,023.00 0.00 +45,552.00 HOPWA 1,072,089.00 1,048,948.00 - 23,141.00 0.00 ESG 151,819.00 152,133.00 0.00 +314.00 TOTAL $3,587,372.00 $3,595,996.00 - $37,242.00 + $45,866.00 This proposal includes an Annual Action Plan for 2016 with a budget that includes proposed funding allocations for the Community Development Block Grant ($1,675,892), HOME ($719,023), ESG ($152,133) and HOPWA ($1,048,948) plus CDBG Program Income from loan repayments of $150,000 and HOME loan repayments of $235,000. In compliance with the U.S. Department of Housing and Urban Development regulatory requirements, any amendments to the Consolidated Plan / Annual Action Plan constituting a “substantial change” must be presented to the public for a 30-day comment period. A “substantial change” is defined as a change that affects the purpose, scope, location, beneficiaries, and / or administration of an activity or the transfer of $50,000 or more from any activity identified in the Consolidated Plan / Annual Action Plan. Analysis If approved by the Augusta – Richmond County Commission, the Housing and Community Development Department will be capable of funding these projects in accordance with the submission of the FY2016 Annual Action Plan to the U. S. Department of Housing and Urban Development (HUD). Summary / Financial If approved by the Augusta – Richmond County Commission, the 2016 Annual Action Plan will allow for the Housing and Community Development Department to continue to provide funding of needed services and housing projects for low- to moderate-income households throughout the City of Augusta, Georgia. Alternatives None Recommended. Recommendation Careful and serious consideration has been given to these projects suggested by citizens. We ask that this public hearing now be closed. Accept the FY2016 Annual Action Plan by Resolution at the conclusion of the thirty (30) day public comment period (end at 12:noon 3/30/16). Attachment: 2016 One Year Action Revenue & Expenditures Summary Revised 2016 One Year Action Plan - Revenue and Expenditures Summary REVENUE 2016 Proposed 2016 Projected $ Difference % Change Estimated CDBG Program Income $150,000 $150,000 $0 0.00% Estimated HOME Program Income $235,000 $235,000 $0 0.00% Total Estimated Program Income $385,000 $385,000 $0 0.00% Federal Entitlement Grants Revenue Community Development Block Grant Allocation $1,689,993 $1,675,892 ($14,101) -0.83% HOME Investment Partnership Grant Allocation $673,471 $719,023 $45,552 6.76% Emergency Solutions Grant Allocation $151,819 $152,133 $314 0.21% Housing Opportunities for Persons with AIDS (HOPWA) Allocation $1,072,089 $1,048,948 ($23,141) -2.16% Total Estimated Grant Revenue $3,587,372 $3,595,996 $8,624 0.24% Total Estimated Revenue $3,972,372 $3,980,996 $8,624 0.22% EXPENDITURES 2016 Proposed 2016 Projected $ Difference % Change Community Development Block Grant - Activity Allocations Acquisition $90,305 $90,305 $0 0.00% Public Facilities $50,000 $50,000 $0 0.00% Clearance/Demolition $226,130 $226,130 $0 0.00% Public Services (15% set-aside of Current Year's Allocation) $253,500 $252,220 ($1,280) -0.50% Permanent Supportive Housing $24,483 $24,483 $0 0.00% Relocation $60,000 $60,000 $0 0.00% Rehabilitation $685,076 $685,076 $0 0.00% Economic Development $82,500 $82,500 $0 0.00% Total CDBG Activity Allocations $1,471,994 $1,470,714 ($1,280) -0.09% Community Development Block Grant - Other Planning & Grants Administration (20% Cap) $347,999 $335,178 ($12,821) -3.68% Fair Housing $20,000 $20,000 $0 0.00% Total - CDBG Other $367,999 $355,178 ($12,821) -3.48% HOME Investment Partnership Grant Total HOME - Housing Programs $908,471 $954,023 $45,552 5.01% Emergency Solutions Grant Total ESG - Homeless Programs $151,819 $152,133 $314 0.21% Housing Opportunities for Persons with AIDS (HOPWA) Grant Total HOPWA $1,072,089 $1,048,948 ($23,141) -2.16% Total Estimated Expenditures $3,972,372 $3,980,996 $8,624 0.22% Commission Meeting Agenda 3/30/2016 2:00 PM International Fire Fighters Union Department: Department: Caption:Recognize the International Fire Fighters Local 3357 Union. (Requested by Commissioner Wayne Guilfoyle) Background: Analysis: Financial Impact: Alternatives: Recommendation: Funds are Available in the Following Accounts: REVIEWED AND APPROVED BY: Cover Memo Commission Meeting Agenda 3/30/2016 2:00 PM Process for crafting ordinances Department: Department: Caption:Discuss the process for directing the General Counsel to craft proposed ordinances. (Requested by Commissioner Marion Williams) (Deferred from the March 15, 2016 Commission Meeting) Background: Analysis: Financial Impact: Alternatives: Recommendation: Funds are Available in the Following Accounts: REVIEWED AND APPROVED BY: Cover Memo Commission Meeting Agenda 3/30/2016 2:00 PM 2016 Replacement of Obsolete Technology Equipment Department:Information Technology Department Department:Information Technology Department Caption:Motion to approve the replacement of obsolete technology equipment (laptops, computers, servers, printers, scanners, switches, routers, VOIP phones, other telecommunication devices, and MDTs) as well as the purchase of any required computer software upgrades. Background:The replacement of desktop computers will consist of all computers that are not capable of meeting current software needs and the scheduled printers, laptops, servers, scanners, phones, necessary software, and MDTs. Information Technology is also continuing with the standardization of current operating systems and Microsoft Office products throughout the organization. Therefore, required computer software and hardware upgrades may need to be purchased for the computers that are not scheduled to be replaced. Inoperable equipment will be taken to the electronic recycling drop point at the Augusta Richmond County Landfill. Qualified equipment that meets determined specifications will either be sold in the Employee Lottery or redistributed to appropriate locations for use in Community Outreach Programs (i.e. Recreation Department Community Centers). Other equipment will be sent over to Fleet Maintenance for disposal. Analysis:Currently there are approximately 2000+ desktop computers, 500+ laptops and tablets, and 400+ MDTs deployed by the city. The life expectancy of a computer is 4-5 years. In some cases, these computers, servers, printers, laptops, and MDTs are incapable of operating the software required by the current business environment. Certain printers in operation are no longer capable of printing documents of acceptable quality. These items will be purchased through the state contract or through some other means that meets current Procurement requirements. (SWC90813-04; 99999-SPD-T20120501-0011; 99999-SPD-T20120702-0003; GS- Cover Memo 35F-0195J; S000546-044; 252-001-09-1; 250-000-09-1; 252-030- 09-ACS; SPD-0000021-0005; SWC90814-02; 252-000-09-ACS; and SWC-90813). Financial Impact:The estimated cost for the items identified as needing to be replaced or upgraded is $655,100.00. Funds for these replacements are included in the Information Technology 2016 Capital Budget. Alternatives:Leave existing devices in place. However, this will increase the cost of replacements in future budgets and will affect other technology related implementations, projects, and normal business processes. Supporting and maintaining this out-of-date equipment another year could result in unpredictable outcomes, reduced efficiency for certain departments, and an increased risk of failure. Recommendation:Approve the replacement of technology equipment (laptops, computers, servers, printers, scanners, switches, routers, VOIP phones, other telecommunication devices, and MDTs), the purchase of any required computer software or hardware upgrades, and the reallocation of equipment. Funds are Available in the Following Accounts: 272015410-5316220 (Desktops) 272015410-5316230 (Laptops) 272015410-5316260 (Printers) 272015410-5424210 (Servers) 272015410-5316250 (Peripherals) 272015410-5424210 (Servers) 272015410-5232111 (Telephone-Other) REVIEWED AND APPROVED BY: Finance. Procurement. Law. Administrator. Clerk of Commission Cover Memo Commission Meeting Agenda 3/30/2016 2:00 PM Amendment to City Code Department:Clerk of Commission Department:Clerk of Commission Caption:Motion to amend Section 1-3-44 of the Augusta Georgia Code relating to the Launching and Operation of Drones and Model Aircraft and for other purposes. Waive second reading. Background: Analysis: Financial Impact: Alternatives: Recommendation: Funds are Available in the Following Accounts: REVIEWED AND APPROVED BY: Cover Memo Page 1 of 9 ORDINANCE NO. _____________ AN ORDINANCE TO AMEND AUGUSTA, GEORGIA CODE TITLE ONE, CHAPTER THREE, SECTION 1-3-44, PLACING REGULATIONS ON THE LAUNCHING AND OPERATION OF UNMANNED AIRCRAFT SYSTEMS; AND FOR OTHER PURPOSES. WHEREAS, Unmanned Aircraft Systems, also known as UAS or drones, are devices that are used or are intended to be used for flight in the air with no onboard pilot; and WHEREAS, drones can be as simple as a remotely controlled model aircraft used for recreational purposes or as complex as surveillance aircraft flying over hostile areas in warfare; and WHEREAS, drones are not generally allowed in United States general airspace because of the threat they present to other aircraft, and WHEREAS, drones have limitations in “vision” compared to the vision of human pilots, and do not have the same capability to avoid other aircraft as aircraft piloted by humans; and WHEREAS, drones may be operated to intentionally or unintentionally cause harm and event disruption, and may be utilized in the planning and execution of a wide variety of criminal activity; and WHEREAS, the Augusta, Georgia Commission is well aware of incidents of violence which have occurred at public gatherings and famous sports venues, such as the Boston Marathon; and WHEREAS, drones have the capability to monitor and record individuals, groups and populations, and intercept and record data generated by individuals, such as cell-phone calls and text messaging; and WHEREAS, the FAA has jurisdiction over aviation in navigable airspace and reserves the right to further regulate airspace, but Augusta, Georgia has authority to enact code provisions addressing the conduct of launching and operating UAS within the boundaries of Richmond County Georgia in order to protect and secure public health, safety and welfare. WHEREAS, in January 2015, the FAA released guidance for local law enforcement in dealing with unauthorized UAS operations which acknowledges the role of local Page 2 of 9 regulation on UAS and local law enforcement activities related to unauthorized UAS operations; and WHEREAS, on December 14, 2015 the FAA announced a registration requirement for owners of small unmanned aircraft weighing more than 0.55 pounds and less than 55 pounds; and WHEREAS, it is in the public interest and the interests of public safety to prohibit the operation of a UAS over highly populated areas, within (and above) the geographical limits of Richmond County, Georgia and to establish other restrictions on the use of UAS in Richmond County (excluding the cities of Hephzibah and Blythe) until such time as the FAA and/or State of Georgia adopts additional regulations governing the use of drones; and WHEREAS, this Commission finds that UAS, when operated in highly populated areas, present (a) an unreasonable and unacceptable threat to public safety in the air and to persons and property on the ground; and (b) an unreasonable and unacceptable threat to the rights of individual privacy, freedom of association and assembly, equal protection and judicial due process in Augusta, Georgia. NOW, THEREFORE, THE AUGUSTA, GEORGIA COMMISSION DOES HEREBY ORDAIN AS FOLLOWS: SECTION 1. Augusta, GA Code Title One, Chapter Three (Aviation Commission), Section 1-3-44, adopted March 17, 2015, is hereby stricken in its entirety as set forth in “Exhibit A” hereto. SECTION 2. Augusta, GA Code Section 1-3-44, is hereby amended by adding a new Section 1-3-44 as set forth in “Exhibit B” hereto. SECTION 3. All ordinances, parts of ordinances in conflict herewith are hereby repealed. Adopted this ____ day of _______________, 2016. ______________________________ Hardie Davis, Jr. As its Mayor Attest: ________________________________ Page 3 of 9 Lena J. Bonner, Clerk of Commission 1st Reading:______________________ 2nd Reading:______________________ Page 4 of 9 Exhibit A STRIKE: ARTICLE 6 OPERATION OF UNMANNED AIRCRAFT SYSTEMS/DRONES Sec. 1-3-44. Adoption of regulations on the launching and operation of unmanned aircraft systems. The Governing Authority of Augusta, Georgia hereby adopts regulations governing the launching and operation of unmanned aircraft systems within (and above) the geographical bounds of Richmond County, Georgia. (a) Definitions. As used in this Article, the following definitions shall apply, unless the context clearly indicates or requires a different meaning: (1) Unmanned Aircraft System; UAS; Drone. An aircraft without a human pilot aboard, the flight of which is controlled either autonomously by onboard computers or by the remote control of a pilot on the ground or in another vehicle or aircraft. (2) Populated area. Any area containing dwellings; any congested area within Augusta, Georgia, including areas containing shopping centers, retail operations, manufacturing facilities, schools, hospitals, medical facilities, entertainment or sports facilities, or other structures; any sporting event or open air assembly of persons; and any heavily populated parks. (b) Restrictions. No person shall launch or operate any Unmanned Aircraft System, including those classified by the FAA as model aircraft, in a populated area within the limits of Richmond County, Georgia, without prior written FAA authorization, and written permission from the Augusta, Georgia Commission. Exempted from the classification as a populated area is: (1) the existing model aircraft field located at the intersection of Mike Padgett Highway and Horseshoe Road, and the airspace immediately above that field; and (2) other model aircraft fields (and the airspace immediately above such fields) approved for such purposes by the Augusta, Georgia Commission. (c) Violation- Penalty. Any person who violates the provisions of this Code Section is guilty of a misdemeanor, and upon conviction shall be imprisoned for up to sixty (60) days and be subject to a fine of not more than $1,000.00. Page 5 of 9 (d) UAS Impound Authorized. In addition to the penalty specified in Section 4 above, any UAS operated in violation of this Code Section may be impounded in the interest of public safety. The owner of the UAS may appeal any impoundment to a Court having jurisdiction in Augusta, Georgia. (e) Severability. If any provision of this Code Section or its application to any person or circumstance is held invalid, the remainder of the Code Section or the application of the provision to other persons or circumstances shall not be affected. (f) Effective Date. This Ordinance shall be in full force and effect from April 2, 2015 to April 13, 2015, unless otherwise extended by the Commission. Page 6 of 9 Exhibit B ARTICLE 6 OPERATION OF UNMANNED AIRCRAFT SYSTEMS/DRONES Sec. 1-3-44. Adoption of regulations on the launching and operation of unmanned aircraft systems. Subject to any regulations of FAA, the Governing Authority of Augusta, Georgia hereby adopts regulations governing the launching and operation of certain unmanned aircraft systems and model aircraft within (and above) the geographical bounds of Richmond County, Georgia, excluding the cities of Hephzibah and Blythe. (a) Definitions. As used in this Article, the following definitions shall apply, unless the context clearly indicates or requires a different meaning: (1) Commercial UAS flight. A flight of a UAS for commercial purposes that has been authorized or approved by the FAA and the operator of such UAS has a FAA standard or special airworthiness certificate; or a Certificate of Waiver Authorization from the FAA; or an exemption under Section 333 of the FAA Modernization and Reform Act of 2012; or other verifiable authorization from the FAA granting permission for a UAS flight or flights. (2) Highly Populated area. All sporting, recreation or entertainment events in Augusta, Georgia with a seating capacity of 100 or more persons; an open air assembly of 100 or more persons; and any area specifically designated by the Augusta, Georgia Commission as a highly populated area. (3) Law Enforcement UAS Flight. A flight of a UAS conducted by (or on behalf of) a governmental law enforcement agency. (4) Model Aircraft. Aircraft (to include helicopters and drones) that are: (i) flown strictly for hobby or recreational use (non-commercial); (ii) flown within visual line of sight of the person operating the aircraft; (iii) operated in accordance with a community-based set of safety guidelines and within the programming of a nationwide community-based organization; (iv) limited to not more than 55 pounds unless otherwise certified through a design, construction, inspection, flight test, and operational safety program administered by a community-based organization; (v) operated in a manner that does not interfere with and gives way to manned aircraft (up to 400 feet) Page 7 of 9 (5) Unmanned Aircraft System; UAS; Drone. An aircraft without a human pilot aboard, the flight of which is controlled either autonomously by onboard computers or by the remote control of a pilot on the ground or in another vehicle or aircraft. Includes Model Aircraft. (b) Invasion of privacy prohibited. (1) Except as provided in this sub-section, the use of Model Aircraft or UAS for the purpose of photographing or capturing an image of privately owned property or the owner, tenant, or occupant of such property without express consent is prohibited where a reasonable expectation of privacy exists. (2) It shall be lawful to capture an image otherwise prohibited by sub-section (b)(1) using an unmanned aircraft system: (i) If the image is captured by a nongovernmental operator, such as an electric, natural gas utility or telecommunications company as that term is defined in O.C.G.A. § 46-5-162 for purposes of maintaining system maintenance, reliability and integrity who is not acting as an agent of this state, any political subdivision thereof, or any department, agency, or instrumentality thereof, who has a Section 333 Exemption and a Certificate of Waiver or Authorization (COA) issued by the Federal Aviation Administration; (ii) With the consent of the individual who owns or lawfully occupies the real property captured in the image; (iii) For Law Enforcement UAS Flights; (iv) If the image is captured by Augusta, Georgia or any political subdivision of this state, or by a person that is under contract with, or otherwise acting under the direction or on behalf of, Augusta, Georgia or any political subdivision of this state, for any purpose including: (A) Surveying the scene of a catastrophe or other damage to determine whether a State of emergency should be declared; (B) Preserving public safety, protecting property, or surveying damage or contamination during a lawfully declared state of emergency; Page 8 of 9 (C) Conducting routine air quality sampling and monitoring, as provided by state or local law; or (D) Mapping and property value assessment; (3) At the scene of a spill, or a suspected spill, of hazardous materials; (4) For the purpose of fire suppression; (5) For the purpose of rescuing an individual whose life or well-being is in imminent danger; (6) If the image is captured by the owner or operator of a port authority, or by a person that is under contract with, or otherwise acting under the direction or on behalf of, such owner or operator, in connection with port authority surveillance and security; or (7) If the image is captured by Augusta, Georgia or another local government agency, or by a person that is under contract with, or otherwise acting under the direction or on behalf of, Augusta, Georgia or such other agency, it shall only be used for lawful purposes. (c) Weaponization of UAS prohibited. Placing a weapon of any kind on a UAS and flying in Richmond County is expressly prohibited. This prohibition does not apply to Law Enforcement UAS Flights. (d) UAS flights near airports restricted. Flights of UAS within five (5) miles of airports are highly restricted by FAA regulations and anyone flying a UAS in Richmond County shall comply with such regulations as required by law. (e) Highly Populated Area. Restrictions. Except for Commercial UAS Flights, Law Enforcement UAS Flights, and other flights expressly approved by FAA, no person shall launch or operate any Unmanned Aircraft System, including Model Aircraft, in a highly populated area within the limits of Richmond County, Georgia (excluding the cities of Hephzibah and Blythe), without prior written authorization from the Richmond County Sheriff. Exempted from the classification as a highly populated area is: Page 9 of 9 (1) the existing model aircraft field located at the intersection of Mike Padgett Highway and Horseshoe Road, and the airspace immediately above that field; and (2) other model aircraft fields (and the airspace immediately above such fields) approved for such purposes by the Augusta, Georgia Commission; and (3) Daniel Field during Skyfest or Boshears Memorial Fly-in. (f) Violation- Penalty. Any person who violates the provisions of this Code Section is guilty of a misdemeanor, and upon conviction, shall be imprisoned for up to sixty (60) days and be subject to a fine of not more than $1,000.00. (g) UAS Impound Authorized. In addition to the penalty specified in Section 4 above, any UAS operated in violation of this Code Section may be impounded in accordance with the requirements of federal and state law. (h) Severability. If any provision of this Code Section or its application to any person or circumstance is held invalid, the remainder of the Code Section or the application of the provision to other persons or circumstances shall not be affected. (i) Effective Date. This Ordinance shall be in full force and effect upon its approval. Page 1 of 4 Exhibit B ARTICLE 6 OPERATION OF UNMANNED AIRCRAFT SYSTEMS/DRONES Sec. 1-3-44. Adoption of regulations on the launching and operation of unmanned aircraft systems. Subject to any regulations of FAA, the Governing Authority of Augusta, Georgia hereby adopts regulations governing the launching and operation of certain unmanned aircraft systems and model aircraft within (and above) the geographical bounds of Richmond County, Georgia, excluding the cities of Hephzibah and Blythe. (a) Definitions. As used in this Article, the following definitions shall apply, unless the context clearly indicates or requires a different meaning: (1) Commercial UAS flight. A flight of a UAS for commercial purposes that has been authorized or approved by the FAA and the operator of such UAS has a FAA standard or special airworthiness certificate; or a Certificate of Waiver Authorization from the FAA; andor an exemption under Section 333 of the FAA Modernization and Reform Act of 2012; or other verifiable authorization from the FAA granting permission for the flight of a UAS flight or flights. (2) Highly Populated area. All sporting, recreation or entertainment events in Augusta, Georgia with a seating capacity of 100 or more persons; an open air assembly of 100 or more persons; and any area specifically designated by the Augusta, Georgia Commission as a highly populated area. (3) Law Enforcement UAS Flight. A flight of a UAS conducted by (or on behalf of) a governmental law enforcement agency. (4) Model Aircraft. Aircraft (to include helicopters and drones) that are: (i) flown strictly for hobby or recreational use (non-commercial); (ii) flown within visual line of sight of the person operating the aircraft; (iii) operated in accordance with a community-based set of safety guidelines and within the programming of a nationwide community-based organization; (iv) limited to not more than 55 pounds unless otherwise certified through a design, construction, inspection, flight test, and operational safety program administered by a community-based organization; (v) operated in a manner that does not interfere with and gives way to manned aircraft (up to 400 feet) Page 2 of 4 (5) Unmanned Aircraft System; UAS; Drone. An aircraft without a human pilot aboard, the flight of which is controlled either autonomously by onboard computers or by the remote control of a pilot on the ground or in another vehicle or aircraft. Includes Model Aircraft. (b) Invasion of privacy prohibited. (1) Except as provided in this sub-section, Tthe use of Model Aircraft or UAS for the purpose of photographing orto captureing an image of privately owned property or the owner, tenant, or occupant of such property without express consent is prohibited where a reasonable expectation of privacy exists. This prohibition does not apply to Law Enforcement UAS Flights or any UAS flights by the Augusta, Georgia government. (2) It shall be lawful to capture an image otherwise prohibited by sub-section (b)(1) using an unmanned aircraft system: (i) If the image is captured by a nongovernmental operator, such as an electric, natural gas utility or telecommunications company as that term is defined in O.C.G.A. § 46-5-162 for purposes of maintaining system maintenance, reliability and integrity who is not acting as an agent of this state, any political subdivision thereof, or any department, agency, or instrumentality thereof, who has a Section 333 Exemption and a Certificate of Waiver or Authorization (COA) issued by the Federal Aviation Administration; (ii) With the consent of the individual who owns or lawfully occupies the real property captured in the image; (iii) For Law Enforcement UAS Flights; (iv) If the image is captured by Augusta, Georgia or any political subdivision of this state, or by a person that is under contract with, or otherwise acting under the direction or on behalf of, Augusta, Georgia or any political subdivision of this state, for any purpose including: (A) Surveying the scene of a catastrophe or other damage to determine whether a State of emergency should be declared; (B) Preserving public safety, protecting property, or surveying damage or contamination during a lawfully declared state of emergency; Page 3 of 4 (C) Conducting routine air quality sampling and monitoring, as provided by state or local law; or (D) Mapping and property value assessment; (3) At the scene of a spill, or a suspected spill, of hazardous materials; (4) For the purpose of fire suppression; (5) For the purpose of rescuing an individual whose life or well-being is in imminent danger; (6) If the image is captured by the owner or operator of a port authority, or by a person that is under contract with, or otherwise acting under the direction or on behalf of, such owner or operator, in connection with port authority surveillance and security; or (7) If the image is captured by Augusta, Georgia or another local government agency, or by a person that is under contract with, or otherwise acting under the direction or on behalf of, Augusta, Georgia or such other agency, it shall only be used for lawful purposes. (c) Weaponization of UAS prohibited. Placing a weapon of any kind on a UAS and flying in Richmond County is expressly prohibited. This prohibition does not apply to Law Enforcement UAS Flights. (d) UAS flights near airports restricted. Flights of UAS within five (5) miles of airports are highly restricted by FAA regulations and anyone flying a UAS in Richmond County shall comply with such regulations as required by law. (e) Highly Populated Area. Restrictions. Except for Commercial UAS Flights, Law Enforcement UAS Flights, and other flights expressly approved by FAA, no person shall launch or operate any Unmanned Aircraft System, including Model Aircraft, in a highly populated area within the limits of Richmond County, Georgia (excluding the cities of Hephzibah and Blythe), without prior written authorization from the Richmond County Sheriff. Exempted from the classification as a highly populated area is: Page 4 of 4 (1) the existing model aircraft field located at the intersection of Mike Padgett Highway and Horseshoe Road, and the airspace immediately above that field; and (2) other model aircraft fields (and the airspace immediately above such fields) approved for such purposes by the Augusta, Georgia Commission; and (3) Daniel Field during Skyfest or Boshears Memorial Fly-in. (f) Violation- Penalty. Any person who violates the provisions of this Code Section is guilty of a misdemeanor, and upon conviction, shall be imprisoned for up to sixty (60) days and be subject to a fine of not more than $1,000.00. (g) UAS Impound Authorized. In addition to the penalty specified in Section 4 above, any UAS operated in violation of this Code Section may be impounded in accordance with the requirements of federal and state law. (h) Severability. If any provision of this Code Section or its application to any person or circumstance is held invalid, the remainder of the Code Section or the application of the provision to other persons or circumstances shall not be affected. (i) Effective Date. This Ordinance shall be in full force and effect upon its approval. Commission Meeting Agenda 3/30/2016 2:00 PM ARC Local Emergency Operation Plan ESF 8-Annex A Mass Casualty Response Plan Department:EMA Department:EMA Caption:Motion to approve the addition of ESF 8-Annex A Mass Casualty Incident Response Plan to the current Augusta-Richmond County Local Emergency Operations Plan. Background:The purpose of the Mass Casualty Incident (MCI) Plan is to identify resources, establish procedures, and assign responsibilities for the management of mass casualty events in Augusta-Richmond County as well as address the evacuation of hospital bound patients and other personnel. The plan incorporates government and non-government entities to ensure all organizations have the same operating picture. Analysis: Financial Impact: Alternatives:None at this time. Recommendation:To approve the addition of ESF 8-Annex A Mass Casualty Incident Response Plan to the current Augusta-Richmond County Local Emergency Operations Plan. Funds are Available in the Following Accounts: REVIEWED AND APPROVED BY: Finance. Law. Cover Memo Administrator. Clerk of Commission Cover Memo EOP – ESF-8 Annex A Mass Casualty Incident Response Plan 1 | P a g e AUGUSTA-RICHMOND COUNTY LOCAL EMERGENCY OPERATIONS PLAN ESF 8- Annex A MASS CASUALTY INCIDENT RESPONSE PLAN FEBRUARY 2016 EOP – ESF-8 Annex A Mass Casualty Incident Response Plan 2 | P a g e Table of Contents Record of Revisions ....................................................................................................................................... 3 Participating Parties Agreement ................................................................................................................... 4 I. Introduction .......................................................................................................................................... 5 II. Purpose ................................................................................................................................................. 5 III. Situations and Assumptions .............................................................................................................. 5 IV. Scope ................................................................................................................................................. 6 V. Concept of Operations .......................................................................................................................... 6 VI. Responsibilities ............................................................................................................................... 17 VII. Direction and Control ...................................................................................................................... 23 VIII. Effective Date .................................................................................................................................. 24 IX. Appendices ...................................................................................................................................... 25 Appendix 1: Key Personnel Contact List ..................................................................................................... 26 Appendix 2: Triage Tag ................................................................................................................................ 27 Appendix 3: Scene Set-Up ........................................................................................................................... 28 Appendix 3: Critical Incident Stress Debriefing ........................................................................................... 32 Appendix 4: Scene Organization Chart ....................................................................................................... 33 Appendix 5: Notification Chart ................................................................................................................... 34 EOP – ESF-8 Annex A Mass Casualty Incident Response Plan 3 | P a g e Record of Revisions Revision and Page Number Date EOP – ESF-8 Annex A Mass Casualty Incident Response Plan 4 | P a g e Participating Parties Agreement The plan/agreement will take effect immediately upon the signing of this document by all parties listed below. This plan will remain in effect until revised or rewritten or unless the termination of participation of any party listed below. Any party may terminate their participation by submitting their intent to the Mayor, City Administrator, and Emergency Management Agency. Upon the receipt of a letter of intent to terminate participation, the plan will become null and void 30 days from that date. EOP – ESF-8 Annex A Mass Casualty Incident Response Plan 5 | P a g e I. Introduction This plan is written and adopted to be in complete compliance with the National Incident Management Systems (NIMS) guidance. The Incident Management System (ICS) shall be used and is prescribed by this document to be used at all mass casualty incidents covered by this plan. This plan is in accordance with all other plans currently in place within Augusta-Richmond County consolidated government. II. Purpose The purpose of the Mass Casualty Incident (MCI) Plan is to identify resources, establish procedures, and assign responsibilities for the management of mass casualty events in Augusta-Richmond County as well as address the evacuation of hospital bound patients and other personnel. The information contained in the MCI Plan is sensitive information and should only be shared with organizations involved in the response. This plan standardizes operations during mass casualty incidents. It is intended to be an “all hazards” plan to meet the needs of any MCI regardless of the incident’s cause. If necessary, these procedures can be modified based on the number of patients, the cause or severity of injuries and special circumstances involved in the incident. III. Situations and Assumptions A. The threat of chemical or biological terrorist attacks against U.S. citizens is of national concern. B. Unless caused by a natural disaster, the incident site will be treated like a crime scene until authorities having jurisdiction over the incident have determined otherwise. C. The overwhelming number of casualties from an incident will put a tremendous strain on a community's health care system. Victims might leave the scene and attempt to seek medical care on their own. They may arrive at their private physicians’ offices, managed care organizations, and local emergency departments without the benefits of triage. If the incident involves the use of chemical/biological agents they could contaminate their own homes, their loved ones, and anywhere they may go from the incident site. D. It is the intent of terrorists to cause damage and confusion in an attempt to throw society into a state of chaos. They are more tempted than ever to use weapons of mass destruction (WMD) for an attack because of their effectiveness in creating mass casualties and hysteria. It is impossible to predict exactly which agents will be used, how they will be disseminated, where they will be employed, and which population will be targeted. The best way to effectively mitigate the effects of an incident is through comprehensive planning, training, and preparation. EOP – ESF-8 Annex A Mass Casualty Incident Response Plan 6 | P a g e E. Most hospitals will have difficulty coping with the sudden onslaught of patients and the need to triage and provide basic care for patient arriving from the scene. In order to cope with these large numbers of patients, we must be prepared to activate pre-planned and tested mass casualty plans. F. General care, before transport, provided will be performed at the basic life support (BLS) level. G. Family members, government officials, the general public, and the media have high expectations concerning the identification of victims and morgue services. H. Support is essential to managing the short and long term emotional impact of responders. IV. Scope This plan is a coordinated response blueprint for all departments involved in the management and support of a mass casualty event. MCI will use a Unified Command Structure, bringing together “Incident Commanders” (IC) of all major organizations involved in the incident in order to coordinate while at the same time carrying out their own responsibilities. Provisions of this plan shall be implemented to the degree necessary and required to coordinate the response. V. Concept of Operations The goal for the MCI Plan is to do the greatest good for the greatest amount of people. The primary concern is to save as many lives as possible with the resources available, while protecting the first responders and bystanders. On notification that a mass casualty incident (injured and/or dead) has occurred in the Augusta- Richmond County area, officials from the Augusta Fire Department, Emergency Management Agency, Richmond County Sheriff’s Office, Emergency Medical Services, and the Richmond County Coroner’s Office will respond to the scene and assess the situation. The Emergency Operations Center (EOC) may be activated. Depending on the circumstances, the immediate notification and activation of the Georgia Search and Rescue Team East Georgia Task Force 3 (GSAR TF 3) may be indicated. The On-Scene Incident Commander, after making the determination that the additional equipment and personnel of GSAR TF 3 is needed, should contact the Special Operations Chief of the Augusta Fire Department. Emergency responders will search the affected area for casualties, assess, triage, and deliver emergency treatment to the casualties and begin transport to the hospitals as directed by the Incident Commander. The Incident Commander will notify the Emergency Command Center (ECC) at the Regional Coordinating EOP – ESF-8 Annex A Mass Casualty Incident Response Plan 7 | P a g e Hospital upon initial assessment. Concurrently, hospitals are notified, briefed on the situation, and alerted to prepare to receive casualties by the ECC. Additional Emergency Medical Services (EMS) units are requested and coordinated by the service provider for Richmond County, as determined by the state EMS office. Activation of any All Hazard/All Emergency Mutual Aid Agreements shall be activated by the EMS provider. Notification of any Mutual Aid Agreements for services will be reported to Emergency Management for documentation. Deceased casualties should remain in their location on scene until they are evacuated to the Richmond County Morgue and/or other locations as directed by the Coroner. If the scene is under investigation by Law Enforcement, the deceased may not be moved until the scene has been cleared by the Law Enforcement agencies. Only deceased casualties that die in the triage areas are moved to the temporary morgue on site. The Fire Chief/EMA Director or designee will insure that the appropriate resources are committed for the timely resolution of the emergency and will serve as the Mayor and City Administrator’s representative for coordination of all units in the disaster area. A. Operations Overview To achieve maximum effectiveness and efficiency, certain objectives must be met with each response. These objectives are outlined below and later described as operational phases. Keep in mind that these phases are not intended to be a “step-by-step” requirement. These phases simply describe a flow of operational objectives or events that should be met to help ensure the best possible management of a mass casualty incident and this system. i. Initial agency response ii. Establishment of Incident Command iii. Scene report iv. Additional resource request v. Secondary response vi. Continued Incident Management vii. Release/Termination viii. Incident Review Within each of the following descriptions are also operational guidelines recommended during a MCI request. 1. Operations- Phase 1 “Initial Agency Response” Upon receipt of a call for service by the Emergency 911 Center, the Fire Department, Law Enforcement, and Emergency Medical Services (EMS) shall be dispatched and provided all EOP – ESF-8 Annex A Mass Casualty Incident Response Plan 8 | P a g e pertinent call information in accordance with established protocols. The primary agency responding, based on dispatch information, may request a MCI Level response or choose to wait until a scene assessment has been made. At the activation of a MCI Level response, the EOC may be activated. 2. Operations- Phase 2 “Establishment of Incident Command” Incident Command shall be established by the primary agencies in accordance with their policies and procedures, forming a Unified Command. A scene assessment has been completed and reported to the Emergency 911 Center and the Emergency Operations Center (EOC) with initial operations started. 3. Operations- Phase 3 “Scene Report” The scene assessment shall be given to the Emergency 911 Center for documentation and any additional inbound units. 4. Operations- Phase 4 “Additional Resource Request” Upon a MCI notification, the Incident Command may add any additional resources that may be needed to help manage the incident. The Emergency 911 Center, upon request, shall dispatch the requested resources by following the MCI Levels Guide for that specific size response. The Command staff may upgrade or downgrade response levels as needed. Special consideration should be given for the need of specific equipment to accomplish the plan of action. For example: additional pumpers for water support during extrication, scene lighting and generators or additional units and personnel for landing zone operations. 5. Operations- Phase 5 “Secondary Response” The secondary response is defined as the units responding per the MCI Level Response requested by the Incident Command. Responding units shall adhere to standards set forth in the approved Incident Command/Incident Management program as prescribed by NIMS. Responding units shall report to a designated location or assignment upon arrival. Personnel shall stay with their units until assigned to a specific job function, with exception made for incoming command staff requested to assist in a Unified Command. Responders are not to arrive on scene and begin an operation without being properly assigned and accounted for. EOP – ESF-8 Annex A Mass Casualty Incident Response Plan 9 | P a g e Freelancing will hinder the effectiveness of the operation and put responders or other victims at risk. Freelancing also compromises the integrity of the Incident Command structure. 6. Operations- Phase 6 “Continued Incident Management” The Incident Command System shall continue to manage the incident and expand or decrease as needed. The utilization and proper management of resources determine the effectiveness of any MCI. The Incident Command may establish a Unified Command or a Unified Command Post, dependent on the need or size of the operation. The Incident Commander or designee shall continually update pertinent operational information to the EOC (i.e., patient status, patient destinations, etc.). 7. Operations- Phase 7 “Release/Termination” The Incident Commander shall release units as soon as possible, in the interest of maintaining optimal coverage for all assisting jurisdictions. No units shall return to service without accounting for their personnel and clearing accountability with the Incident Commander or their designee. The Incident Command shall terminate the established command upon completion of the operation and relay any pertinent information to the EOC (i.e., any vehicles left on scene, etc.) 8. Operations- Phase 8 “Incident Review” After the use of the MCI plan, a review shall be conducted. These reviews will be used solely to address the effectiveness of the system and to modify the system or components, as needed. The review can also identify training objectives regarding MCI operations. Each participating agency will be asked to be present in the review. B. MCI Levels MCI response will initially be determined by the number of patients. The first arriving Medical unit will, as part of the initial size up, estimate what EMS resources will be needed based on the categories below. Additional supervisory resources may be needed to establish the Incident Management System and should be called for as per local procedures. The following response levels are intended as guidelines for reasonably needed basic resources based on the number of patients. EOP – ESF-8 Annex A Mass Casualty Incident Response Plan 10 | P a g e 1. MCI Level 1 (5-10 Immediate/Red Victims)  5 Ambulances  1 Helicopter EMS Unit (if needed)  2 Engine companies or a minimum of 6 first responders  1 Supervisor/Battalion Chief  Ensure the Sheriff’s Office is dispatched.  Emergency 911 to notify Fire Administration, Emergency Management, and ECC. EMS to notify 2 closest appropriate hospitals.  Notify the Medical Director 2. MCI Level 2 (11-20 Immediate/Red Victims)  10 Ambulances  5 Engine companies or a minimum of 15 first responders  2 Supervisors/Battalion Chiefs  Medical Director  1 Helicopter EMS Unit (if needed)  MCI Trailer  Ensure the Sheriff’s Office is dispatched.  Emergency 911 to notify Fire Administration, Emergency Management, and ECC. EOC to also notify ECC. EOC and/or ECC to notify hospitals.  EMS Region Program Director notified. 3. MCI Level 3 (21-100 Immediate/Red Victims)  15 Ambulances  10 Engine companies or 30 first responders  3 Supervisors/Battalion Chiefs  Medical Director  Helicopter EMS Unit (if needed)  MCI Trailer  Ensure the Sheriff’s Office is dispatched.  Emergency 911 to notify Fire Administration, Emergency Management, and ECC. EOC to also notify ECC. EOC and/or ECC to notify hospitals.  EMS Region Program Director notified. 4. MCI Level 4 (101-1000 Immediate/Red Victims)  20 Ambulances  10 Engine companies or 30 first responders  5 Supervisors/Battalion Chiefs  Medical Director  Helicopter EMS Unit (if needed) EOP – ESF-8 Annex A Mass Casualty Incident Response Plan 11 | P a g e  MCI Trailer  Ensure the Sheriff’s Office is dispatched.  Emergency 911 to notify Fire Administration, Emergency Management, and ECC. EOC to also notify ECC. EOC and/or ECC to notify hospitals.  EMS Region Program Director notified. C. Communication Establish communications with the Regional Coordinating Hospital (RCH). The RCH activates the Emergency Communication Center (ECC) and EMS on scene confirms that they have a good communication between the scene and the ECC. D. On-Scene Organization Jobs will be filled on an as needed basis. The jobs needed will be incident specific and assigned by Incident Command. 1. First Arriving Unit: First unit on scene gives visual size-up, assumes and announces command, and confirms incident location. Performs a Safety Assessment, sizes up the scene, sends information, sets up the scene for management of the casualties and begins triaging patients. 2. Unified/Incident Command (IC): Responsible for the overall management and coordination of personnel and resources responding to the incident. 3. Medical Branch Director: To ensure supervision and coordination is provided for extrication triage, treatment, and transportation of every patient. 4. Safety Officer(s): To monitor and assess hazardous and unsafe situations and develop measures for ensuring personnel safety. 5. Public Information Officer (PIO): Disseminate factual and timely reports to the media concerning the nature and extent of the incident, emergency medical care, and treatment of victims. 6. Medical Transportation Unit Leader: Track and distribute patients to medical facilities. Ensure proper documentation of victim/patient and unit movements. Ensure patients are safely loaded into the assigned ground ambulance, air ambulance, or other vehicle, and verify vehicle destination and travel directions. 7. Staging Area Manager: Maintain separate stockpiles of manpower, reserve equipment, and expended equipment at a staging area away from the incident. EOP – ESF-8 Annex A Mass Casualty Incident Response Plan 12 | P a g e 8. Triage Unit Leader: Assess and sort casualties to appropriately establish priorities for treatment and transportation. 9. Treatment Unit Leader: Provide patient counts, triage, and treatment to patients awaiting transportation. 10. Medical Communications Coordinator: Maintain and coordinate medical communications at the incident scene between the Transport Unit Leader and the designated Emergency Department. 11. Morgue: Establish and maintain a temporary morgue area for deceased persons who die in the treatment area. E. Critical Tasks The primary concern is to save as many lives as possible with the resources available, while at the same time protecting the first responders and bystanders. To accomplish this, the first responding unit should use the following chart: 1. First Arriving Unit Action: The first arriving unit on the scene of a MCI must restrain themselves from rushing into the scene. If the incident involved hazardous materials all units should remain uphill and upwind of the incident. The successful initial management of a MCI is based upon the first arriving unit establishing incident command and to properly assess hazards and report key information to their dispatch center. 2. Establish Incident Command: The senior officer/crewmember with the first arriving unit must establish incident command and report that they established command to their dispatch. This individual will remain in command until properly relieved. It is the •Establish Command/Scene Size-Up 1 •Triage 2 •Treatment 3 •Transport 4 •Patient Tracking & Accountability 5 EOP – ESF-8 Annex A Mass Casualty Incident Response Plan 13 | P a g e responsibility of the Incident Commander to perform the initial scene size-up and report their findings to the dispatcher. 3. Scene Safety Assessment: Begin by assessing the scene for safety and looking for existing hazards, (e.g. electrical hazards, flammable liquids, hazardous materials, other life threatening situations, and the potential for secondary explosive devices or other security threats). The first arriving unit should also make an effort to control the scene by designating a “hot zone” and a “cold zone” if the incident involves hazardous materials. Consider the weather, topography and wind when establishing the danger and safe zones. 4. Scene Size-Up: The Incident Commander must then size-up the scene. Assess the incident location, size, and complexity. Confirm the physical location of the incident and determine the size of the area affected. Determine the complexity of the incident. Survey the incident scene for the potential type of and/or cause of the incident. Estimate the severity level of the injuries and determine the level of the MCI. Evaluate the scene for access and egress issues and determine safe routes. 5. Send Information: This initial report from the incident scene to the dispatcher is essential to the proper management of the incident. The initial report and scene size-up is also critical to the safety of fire responders, victims, and the community alike. Contact dispatch with your scene size-up information. Request additional resources and notify the closest emergency department/hospital and Regional Coordinating Hospital. 6. Set-Up Scene for Casualty Care: Care should be taken to set-up the scene to ensure safe and efficient operations. It is important for responders to establish an orderly flow of patients from the incident scene through the treatment areas and onto the transport area. 7. Hospital Notification: The First Arriving Unit shall tell the dispatcher to contact the ECC. The ECC must be notified immediately that a MCI has been declared and provided an initial report. General information provided is as follows: a. The nature or apparent cause of the event. b. Estimated number of injured. c. Whether or not the victims may be contaminated. d. When the hospital can expect to receive the first patients. e. If there is a potential security threat to the emergency department or hospital. F. Triage Methods 1. Simple Triage and Rapid Treatment (START) EOP – ESF-8 Annex A Mass Casualty Incident Response Plan 14 | P a g e a. The method of initial field triage to be utilized is the START method for adult patients. There are some incidents where START Triage may not be the most appropriate tool to sort patients. Pediatric patients, ages 8 and under, will be better served by using JumpSTART. b. Patients who have been exposed to various HazMat or WMD may need to be triaged using guidelines are specific to the agent to which they have been exposed. Patients who have been exposed, or who believe they have been exposed to chemical, biological, or radiological weapons have much different triage needs than trauma patients. START Triage is currently the implemented system for sorting trauma patients. G. Treatment Area: 1. Patient Flow: a. Incident/Danger/Hot Area: Primary Triage b. Decontamination (if needed) c. Secondary Triage d. Treatment e. Transportation f. Destination Hospital 2. Patients are moved into the Treatment Area to receive emergency medical care on the basis of the triage priority. The Treatment Area is usually divided into separate areas for the care of Red Tagged/Immediate, Yellow Tagged/Delayed, and Green Tagged/Minor. Personnel, equipment, and supplies are also allocated to patients based on their triage priority. 3. Designate a separate, secure, and isolated area for the Incident Morgue. The Incident Morgue is for the placement of victims who die in the Treatment Area. An EMS provider must be assigned to this area to confirm death and track patients transported to and from this area. This area should be secured by Law Enforcement, not EMS providers. Deceased patients should not be transported from the scene except at the direction of the Coroner. Expectant patients (i.e. expected to die) should not be grouped with dead patients. 4. In the treatment area, enough space should be provided on all four sides of each patient to allow providers space to treat, kneel, and move safely between patients. There should be three feet of open space on all four sides of each patient. Be aware that the treatment area required will easily exceed the size of the tarps. Responders must expand and/or relocate the treatment area during an incident to accommodate increasing space requirements. EOP – ESF-8 Annex A Mass Casualty Incident Response Plan 15 | P a g e 5. Secondary Triage Decisions: Most secondary triage decisions in a MCI are based on clinical experience and judgment. Review the following: a. IMMEDIATE (RED) i. Life threatening injuries/illnesses. ii. Risk of asphyxiation or shock is present or imminent. iii. High probability of survival if treated and transported immediately. iv. Cannot be stabilized without requiring constant care or elaborate treatment. b. DELAYED (YELLOW) i. Potentially life threatening injuries/illnesses. ii. Severely debilitating injuries/illnesses. iii. Can withstand a slight delay in treatment or transportation. c. MINOR (GREEN) i. Non-life threatening injuries. ii. Patients who require a minimum of care with minimal risk of deterioration. d. DECEASED (BLACK) i. Severely injured or ill patients who are not expected to survive even if given the maximum care available, using the resources available. ii. Die en route to or in the treatment area. iii. Unresponsive with no circulation; cardiac arrest. iv. Is not a legal declaration of death, but is a triage category to denote the absence of life-signs. v. Dead should remain in the location found and not moved unless it is to access another victim. H. Tracking, Tagging, & Identification 1. Accounting for all victims of an MCI is equally as important as accounting for first responders. Victim and patient accountability begins with the initial triage process when the Fire Department personnel conducting triage report their triage information to the Triage Unit Leader. After all of the reports have been received the Triage Unit Leader will have an initial count of the number of injured, ill, and deceased victims. This information is then used to determine what additional resources may be required to successfully manage the incident. 2. This same information is then used to confirm that all living victims have been moved from the incident site to the Treatment Area to receive emergency medical care. EOP – ESF-8 Annex A Mass Casualty Incident Response Plan 16 | P a g e 3. A “Triage Tag” with a barcode will be attached to each patient as soon as feasible and before they enter the treatment area. The unique patient identification number located on each tag will be used to identify and track each patient through the treatment and transportation process, to their arrival at the receiving medical facility. The tag will remain on the patient at all times, however the tags are perforated and a small portion will be removed by transportation for tracking. 4. After all living patients have been transported from the scene, the Transportation Unit Leader should contact the Regional Coordinating Hospital and complete a final account for each patient transported from the scene. The purpose for this is to make certain that every ambulance, transportation vehicle, and patient arrived safely at an emergency department/hospital and no patient remains at the incident scene. I. Transportation Area: 1. Establish the Transportation Area in a location adjacent to the Treatment Area and the patient pick-up point. 2. Ideally all vehicles should follow a one-way traffic pattern into the Transportation Area. Every effort should be made to avoid having ambulances and other vehicles backing up to reduce the risk of having personnel, patients, or equipment run over during the patient loading process. 3. Transportation Flow a. Staging Area i. Non-transport assignment  Triage  Treatment ii. Transport b. Patient Loading Area c. Destination Hospital J. Logistics and Resources 1. Augusta-Richmond County Emergency Management in coordination with local emergency support functions (ESF), Georgia Emergency Management, and private partnerships will identify resources that are needed to respond to, recover from, and mitigate incidents that EOP – ESF-8 Annex A Mass Casualty Incident Response Plan 17 | P a g e are both man-made and natural in occurrence. List of potential resources for available use or need will be complied based on past incidents, past full scale exercises, and current best practices risk analysis. 2. Known resource short coming based on hazard impact, response, and recovery needs are identified and a source for such items will be identified. Additional, the request for such resources will follow the ESF and EOP Structure. It will than fall upon the logistics section in the EOC, if activated, for the incident to identify a resource source for procurement. 3. Private agencies play a critical role in providing needed resources in support of an emergency incident. These relationships between the public and private sector are established before an incident occurs or a resource is needed. As a resource need is identified during the mitigation phase of planning and such resources are not obtainable through public means, private sources are then identified that are able to provide such resources. MOU’s and contracts that identify the availability and cost of resources during critical times are than procured. VI. Responsibilities A. Emergency Management Agency 1. On notification of a mass casualty event, activate the EOC, as appropriate. 2. Report to the EOC or the scene, as appropriate. 3. Coordinate local resources as needed/requested. 4. Notify and provide periodic situation reports to the Mayor, City Administrator, GEMA, and other departments or agencies as necessary. 5. Coordinate overall strategic disaster response during a major emergency or disaster. 6. Ensure activation of communication links between emergency responders and area hospitals. 7. Implement the Joint Information Center (JIC) component of the National Incident Management System (NIMS): a. The Augusta Fire Department Public Information Officer (PIO) who will be responsible for providing timely and accurate information to the media, or if established, the JIC. b. If appropriate, a JIC will be established and all media contact will be conducted through the PIO. c. The JIC will be established away from the incident. d. Briefing will be conducted with all elected officials and representatives from responding agencies prior to any media release. e. All appropriate elected officials and representative from responding agencies will be present at all media releases. EOP – ESF-8 Annex A Mass Casualty Incident Response Plan 18 | P a g e f. Media releases will be timely and scheduled to meet media deadlines, if appropriate. 8. Activate the Georgia Search and Rescue Team East Georgia Task Force 3 (GSAR TF 3) if appropriate. The GSAR TF 3 may request additional assistance as needed. 9. Maintain contact with the Georgia Emergency Management Agency and provide periodic updates or situational updates as necessary. 10. Coordinate with all local, state, and federal responding agencies to insure continuity of services. 11. Contact and coordinate the services of the Geographical Information Services within the Augusta Information Technology Department to provide needed maps or geospatial information as necessary to the Incident Command or the EOC. 12. Forward any and all requests for additional equipment, manpower, or technical assistance requests from the Incident Command to appropriate available agencies. B. Fire Department 1. Provide triage, aid, and treatment. 2. When operating in conjunction with other First Responder units under the All Hazards/All Emergency Mutual Aid Agreement, assign units to a specific geographical area of the incident and subsequent search, triage, and evacuation operations. 3. Coordinate and conduct victim extrication, if required. 4. Ensure personnel are triage qualified. 5. Work with law enforcement to insure scene security is established. 6. Insure that the Hazardous Materials Response Team has conducted a hazardous materials assessment of the scene and/or has coordinated decontamination of patients if necessary. C. Emergency Medical Services 1. On notification of a mass casualty emergency, respond to the scene as appropriate. 2. Report to Incident Command and assign personnel as part of unified command. 3. Notify the EMS Physician or Medical Director. 4. Assess the situation, establish a staging area, and be prepared for transport. A. Provide information regarding the number and triage categories of all casualties. B. Utilize color coded, bar coded triage tags. C. Transport casualties to the hospitals assigned. D. EMS Region Program Director or Designee, Georgia Department of Public Health 1. Upon notification of a mass casualty, the EMS Regional Program Director and/or designee, may respond to the EOC (or Incident Command only if the EOC is not operational) to facilitate requests for additional state resources. EOP – ESF-8 Annex A Mass Casualty Incident Response Plan 19 | P a g e 2. Notify and keep the District Public Health Director informed of events during the incident as well as the State Office of EMS and its constituents. E. Director or Designee, East Central Georgia Public Health District 1. Allocate East Central Health District assets available as appropriate. 2. Activate the Public Health District Operations Center (DOC) as needed. 3. Assure that Public Health is represented at the EOC during a disaster. 4. Evaluate the situation and provide Public Health resources as necessary. 5. Keep the State Division of Public Health informed of the situation and request additional resources as necessary. F. Coroner 1. Upon notification of a mass casualty emergency, respond to the scene as appropriate. 2. Report to the Incident Commander to coordinate the evacuation of deceased casualties. 3. Arrange for the evacuation of deceased casualties to the County Morgue and/or other locations, as appropriate. 4. Coordinate with the hospitals to insure that any deceased persons are secured as evidence. 5. Take necessary precautions for handling and storage of contaminated bodies. 6. Coordinate with responding agencies to insure that deceased persons are left in place, if necessary, to insure scene integrity as evidence if the situation dictates. 7. Coordinate with responding agencies to insure that an appropriate marking system for the deceased is employed as appropriate. 8. Notify next-of-kin. 9. Establish procedures for releasing names of deceased. G. Sheriff’s Office 1. Upon notification of a mass casualty emergency situation, respond to the EOC and Incident Command. 2. Establish required security at the incident site and establish a perimeter as necessary. 3. Conducts investigative and law enforcement activities associated with a mass casualty incident. 4. Provides traffic control at incident site and ensures access for emergency vehicle ingress and egress. 5. Provides required security at medical facilities, including temporary medical facilities and triage centers. 6. Coordinates with the EOC to request a Crisis Team to provide chaplains to deliver comfort and solace for emergency workers and disaster victims as able. EOP – ESF-8 Annex A Mass Casualty Incident Response Plan 20 | P a g e 7. Request outside law enforcement resources as necessary. 8. If available, dispatch law enforcement resources to area hospitals for screen, crowd, or traffic control, and/or evidence collection and preservation. 9. Facilitate liaison with the FBI or any other state or federal law enforcement agency that may be involved. H. 911 Center Director or Designee 1. On notification of a mass casualty situation, activate the mass notification system for first responder supervisors. 2. Notify the following: A. Augusta Fire Department B. Emergency Management Agency C. Richmond County Sheriff’s Office D. Richmond County Coroner E. Emergency Medical Service F. Emergency Communications Center at the Regional Coordinating Hospital 3. Insure adequate staffing of center personnel for the duration of the incident. I. Regional Coordinating Hospital/Georgia Regents Health System 1. On receipt of notification of a mass casualty event, the Emergency Communication Center (ECC) will notify the hospitals in Richmond County and notify the Administrator on-call. 2. Activate the internal Disaster/Mass Casualty Plan. 3. Notify the EMS Physician on-call. 4. Provide medical care. 5. Hospitals will provide information regarding hospital status by radio, email, or telephone communications. 6. Provide support for decontamination. 7. Establishes point-of-contact for incident and public information. 8. Locks down facility as needed to focus on response. 9. Provides updates to the EOC regarding hospital capabilities and capacity. 10. Restocks consumable medical supplies to field units upon EOC request as able. 11. Assists in obtaining post-incident stress management services. 12. Provides updates in GHA 911. 13. Maintains a record of patients transported to its facility by EMS. 14. Supply a liaison to the County EOC, if available. A. Each designated representative will be responsible for:  Maintaining contact with their hospital utilizing the above communication tools.  Monitoring the capabilities of their hospital for beds, staff, operating rooms, and other crucial capacities. EOP – ESF-8 Annex A Mass Casualty Incident Response Plan 21 | P a g e J. University Hospital 1. Activate the internal Disaster/Mass Casualty Plan. 2. Provide medical care. 3. Hospitals will provide information regarding hospital status by radio, email, or telephone communications. 4. Provide support for decontamination. 5. Establishes point-of-contact for incident and public information. 6. Locks down facility as needed to focus on response. 7. Provides updates to the EOC regarding hospital capabilities and capacity. 8. Restocks consumable medical supplies to field units upon EOC request as able. 9. Assists in obtaining post-incident stress management services. 10. Provides updates in GHA 911. 11. Maintains a record of patients transported to its facility by EMS. 12. Supply a liaison to the ECC. A. Each designated representative will be responsible for:  Maintaining contact with their hospital utilizing the above communication tools.  Monitoring the capabilities of their hospital for beds, staff, operating rooms, and other crucial capacities. K. Trinity Hospital 1. Activate the internal Disaster/Mass Casualty Plan. 2. Provide medical care. 3. Hospitals will provide information regarding hospital status by radio, email, or telephone communications. 4. Provide support for decontamination. 5. Establishes point-of-contact for incident and public information. 6. Locks down facility as needed to focus on response. 7. Provides updates to the EOC regarding hospital capabilities and capacity. 8. Restocks consumable medical supplies to field units upon EOC request as able. 9. Assists in obtaining post-incident stress management services. 10. Provides updates in GHA 911. 11. Maintains a record of patients transported to its facility by EMS. 12. Supply a liaison to the ECC. A. Each designated representative will be responsible for:  Maintaining contact with their hospital utilizing the above communication tools.  Monitoring the capabilities of their hospital for beds, staff, operating rooms, and other crucial capacities. EOP – ESF-8 Annex A Mass Casualty Incident Response Plan 22 | P a g e L. Doctors Hospital 1. Activate the internal Disaster/Mass Casualty Plan. 2. Provide medical care. 3. Hospitals will provide information regarding hospital status by radio, email, or telephone communications. 4. Provide support for decontamination. 5. Establishes point-of-contact for incident and public information. 6. Locks down facility as needed to focus on response. 7. Provides updates to the EOC regarding hospital capabilities and capacity. 8. Restocks consumable medical supplies to field units upon EOC request as able. 9. Assists in obtaining post-incident stress management services. 10. Provides updates in GHA 911. 11. Maintains a record of patients transported to its facility by EMS. 12. Supply a liaison to the ECC. A. Each designated representative will be responsible for:  Maintaining contact with their hospital utilizing the above communication tools.  Monitoring the capabilities of their hospital for beds, staff, operating rooms, and other crucial capacities. M. Charlie Norwood Veterans Medical 1. Activate the internal Disaster/Mass Casualty Plan. 2. Provide medical care. 3. Hospitals will provide information regarding hospital status by radio, email, or telephone communications. 4. Provide support for decontamination. 5. Establishes point-of-contact for incident and public information. 6. Locks down facility as needed to focus on response. 7. Provides updates to the EOC regarding hospital capabilities and capacity. 8. Restocks consumable medical supplies to field units upon EOC request as able. 9. Assists in obtaining post-incident stress management services. 10. Provides updates in GHA 911. 11. Maintains a record of patients transported to its facility by EMS. 12. Supply a liaison to the ECC. A. Each designated representative will be responsible for:  Maintaining contact with their hospital utilizing the above communication tools.  Monitoring the capabilities of their hospital for beds, staff, operating rooms, and other crucial capacities. EOP – ESF-8 Annex A Mass Casualty Incident Response Plan 23 | P a g e N. Augusta Chapter, American Red Cross 1. Upon notification of a mass casualty incident, dispatch a representative to the EOC. 2. Assess the situation and provide sheltering services, if required. 3. Assess, and if requested, dispatch a mental health service representative to provide comfort and solace for emergency workers and disaster victims as able. 4. Assist in reunification efforts. 5. Provide food for emergency medical workers, volunteers, and patients if requested. 6. Coordinate with the other volunteer agencies to supply other services not provided by the American Red Cross. O. Salvation Army 1. Upon notification of a mass casualty incident, dispatch a representative to the EOC. 2. Provide food for emergency medical workers, volunteers, and patients if requested. 3. Provide pastoral counseling, if available, to provide comfort and solace for emergency workers and disaster victims P. Augusta Public Transit 1. Upon notification of a mass casualty incident, dispatch a representative to the EOC. 2. Upon request, the Director of Augusta Public Transit will assist through available resources, the transportation of emergency crews, ambulatory casualties, or civilians in need of evacuation transportation. Q. Richmond County Board of Education 1. Upon notification of a mass casualty incident, dispatch a representative to the EOC. 2. Contact parents if/when school children are involved. 3. Provide buses for transportation as requested. VII. Direction and Control The Richmond County Coroner has the legal authority to determine the cause and manner of death, and manage death certification for fatalities. The Coroner and Sheriff’s Office share legal authority in victim identification. It is the duty of the coroner to inquire into and determine the circumstances of death for suspicious or unusual deaths. The Mayor has direction and control authority of city departments that are not managed by elected officials. In the event that the Mayor is incapacitated or unavailable, Command authority will be taken by the Mayor Pro Tem. The Mayor/Mayor Pro Tem, works based on the recommendations for the Emergency Management Director. EOP – ESF-8 Annex A Mass Casualty Incident Response Plan 24 | P a g e VIII. Effective Date This plan is effective immediately upon the approval of by the Commission of Augusta, Georgia. Approved on this ____ day of _____________, 2016. ___________________________________ ___________________________________ Mayor Clerk of Commission ___________________________________ Emergency Management Director EOP – ESF-8 Annex A Mass Casualty Incident Response Plan 25 | P a g e IX. Appendices Appendix 1: Key Personnel Contact List Appendix 2: Triage Tag Appendix 3: Scene Set-Up Appendix 4: Critical Incident Stress Debriefing Appendix 5: Scene Organization Chart Appendix 6: Notification Chart EOP – ESF-8 Annex A Mass Casualty Incident Response Plan 26 | P a g e Appendix 1: Key Personnel Contact List The contact list is provided separately to participating organizations. EOP – ESF-8 Annex A Mass Casualty Incident Response Plan 27 | P a g e Appendix 2: Triage Tag EOP – ESF-8 Annex A Mass Casualty Incident Response Plan 28 | P a g e Appendix 3: Scene Set-Up Uncontaminated Scene Set-Up: It is important to establish an orderly flow of patients form the incident scene through the treatment area and onto the transport area. The layout of the scene should create a funnel effect, where patients are moved from the widest portion of the funnel, the incident location, and then enter the treatment area through a controlled entry point. From the treatment area they will progress through the transportation area and onto an ambulance or other vehicle. The way a scene is organized will depend on scene security and location, terrain, weather, the number of patients, and additional emergency specific factors. EOP – ESF-8 Annex A Mass Casualty Incident Response Plan 29 | P a g e Contaminated Scene Set-Up: The management of contaminated patients requires a notably different scene layout. An orderly flow of patients from the incident scene in the hot zone, through the warm zone, and then through the cold zone, then and on to the transport area must be established to prevent contamination of the cold zone. The hazardous material involved, weather, wind, terrain, the number of patients, and other factors must be considered during a HazMat related MCI. The following diagram is an example of a scene organization. EOP – ESF-8 Annex A Mass Casualty Incident Response Plan 30 | P a g e Hot, Warm, and Cold Zones Upon arrive the HazMat Team will assess the incident scene and designate a “Hot Zone,” “Warm Zone,” and a “Cold Zone.” Hot Zone The hot zone is the area that immediately surrounds a hazardous materials incident. The hot zone normally extends out in a 360 degree radius around the incident scene. The hot zone is also referred to as the exclusion zone, or restricted zone, in other documents. Patients may receive antidotes and other lifesaving treatments in the hot zone. Entry into this area is normally restricted to HazMat team members. Warm Zone The warm zone is the area where personnel and equipment decontamination and hot zone support takes place. The designation of access control points reduces the spread of contamination. This is also referred to as the decontamination, contamination reduction, or limited access zone in other documents. The warm zone is the first place that patients will be decontaminated. Patients may receive antidotes and other lifesaving treatments in the warm zone. Once patients have been decontaminated, they will be transferred into the care of EMS Providers in the cold zone. Note: The administration of life saving treatments takes precedence over decontamination for radiologically contaminated patients and the safety of the responder is within a reasonable level of risk. Cold Zone The cold zone serves as the control zone for a hazardous materials incident. The cold zone contains the Incident Command Post and other incident support facilities. This zone is also referred to as the clean zone or support zone. Decontamination Patient decontamination, if required, should be carried out in the warm zone by properly trained personnel wearing appropriate chemical-protective clothing and respiratory equipment. Refer to established procedures to:  Determine the potential for secondary contamination, the necessity for and extent of decontamination.  Select appropriate personal protective equipment for wear by personnel in the warm zone.  Decontaminate patients when the exposure is to an unidentified gas, liquid, or solid material.  Provide emergency decontamination for patients with critical injuries and illness requiring immediate patient care or transport. EOP – ESF-8 Annex A Mass Casualty Incident Response Plan 31 | P a g e  Identify and consider crime scene related issues such as the preservation of evidence, chain of custody, etc.  Dry decontamination may consist of having the patients disrobe. This is acceptable when only vapors are involved and where it is not feasible to use wet decontamination (e.g. cold temperatures and lack of warm water or large number of victims). In some cases victims may remove themselves from the contaminated area. It is important to channel these victims into a hasty decontamination corridor consisting of the strip, flush, and cover activities. This action may be necessary to save lives and protect first responders before a more formal contamination reduction corridor can be established. EOP – ESF-8 Annex A Mass Casualty Incident Response Plan 32 | P a g e Appendix 3: Critical Incident Stress Debriefing The Augusta Fire Department has formed a Critical Incident Stress Management (CISM) Team. The purpose of the CISM Team is to assist members and/or families minimize the effects caused by critical incidents and to assist members in coping effectively with reactions to critical incidents. Critical Incidents may include, but not limited to the following incidents:  Line of duty death  Death of a member  Serious line of duty  Suicide (of a member or civilian)  Multi-casualty incidents or disasters  Incidents involving a known victim  Critical incidents involving children  Traumatic death of a member  Accumulative stress from multiple critical incidents Activation of the CISM Team comes from a request to Fire Administration. When needed the Augusta Fire Department team works with other Public Safety agencies in response to emergencies impacting multiple agencies. EOP – ESF-8 Annex A Mass Casualty Incident Response Plan 33 | P a g e Appendix 4: Scene Organization Chart Unified Command Fire Department EMS Incident Commander Incident Commander Safety Officer Public Information Officer Medical Branch Director Coroner Logistics Section Chief Finance/ Administration Section Chief Emergency Management Transportation Unit Leader Treatment Unit Leader Triage Unit Leader Medical Communications Coordinator Staging Area Manager Morgue CERT EOP – ESF-8 Annex A Mass Casualty Incident Response Plan 34 | P a g e Appendix 5: Notification Chart EOP – ESF-8 Annex A Mass Casualty Incident Response Plan 35 | P a g e This page is intentionally left blank Commission Meeting Agenda 3/30/2016 2:00 PM Information Technology 2015 Annual Report Department:Information Technology Department Department:Information Technology Department Caption:Present the Information Technology 2015 Annual Report. Background:The Information Technology Department provides the Information Technology Annual Report to Administration, Commission, Department Heads and Elected Officials each year. This report details some of the technical accomplishments and tasks completed by the Information Technology Department during the previous year of 2015. This report also demonstrates the value of technology and how it impacts the organization and our community. Analysis:The Information Technology Annual Report provides data as a means to measure the overall performance of the Information Technology Department as it continues to strive to provide the technical tools necessary to improve effectiveness and efficiency throughout the organization. The performance metrics for 2015 also demonstrate an improvement in the overall operations of the Information Technology Department. Financial Impact:N/A Alternatives:N/A Recommendation:Receive the Information Technology 2015 Annual Report as information. Funds are Available in the Following Accounts: N/A Cover Memo REVIEWED AND APPROVED BY: Cover Memo To: Ms. Janice Allen Jackson, Administrator Department Heads and Elected Officials From: Ms. Tameka Allen, Information Technology Director Date: February 12, 2016 RE: Information Technology 2015 Annual Report The Augusta Information Technology Department (IT) is continuously working to provide our customers with quality technological services and support. As you can see by this report, 2015 was a very busy year filled with a number of projects to meet the growing demands of our customers. We believe in operating our department as effectively and efficiently as possible while demonstrating the value technology provides to our governmental agency, as well as, our citizens. Our mission is to assist in making our customers successful. Following are a few of the Information Technology Department highlights for the previous year of 2015:  Relocated Information Technology Department into a new Information Technology Building.  IT Customer Satisfaction annual survey demonstrated a 99% approval rating.  Ranked number three (3) in the nation amongst other cities our size in the Digital Cities Survey conducted by the Center for Digital Government. This is the fifth consecutive year placing in the top seven.  Partnered with the Mayor’s Office, Augusta Technical College and Richmond County Board of Education to submit proposal for 2016 GenCyber Camp.  Coordinated Augusta Living Green Day for 2015.  Developed a Veteran’s Resources Website in order to provide information about Augusta-area resources to Veterans.  Performed technology equipment refreshment for devices that reached their end of life cycle.  Installed various communication components to provide redundancy.  Upgraded a number of VoIP telephones to 1GB as part of the technology enhancement schedule.  Installed wireless coverage for the Municipal and Information Technology Building.  Completed a number of work orders to support the needs of our internal and external customers.  Performed a number of software application upgrades for various departments, to include our Financial Enterprise Application, OneSolution.  Provided mapping and data services to external agencies to promote Augusta. INFORMATION TECHNOLOGY Tameka Allen Director Michael F. Blanchard Gary Hewett Deputy Director Deputy Director Augusta Information Technology Annual Report Page 2  Maintained Geographical Information Systems (GIS) property records and road features.  Provided graphical support for various agencies.  Installed communication equipment to provide load balancing and failover.  Supported CityWorks Implementation for Augusta Utilities.  Received an estimated 5.6M visitors to www.augustaga.gov  Received an estimated 426,821 visitors to GIS Maps Online.  Prevented and estimated 3.1 M virus/spam emails.  Implemented iNovah for Augusta Utilities. More detailed IT activities by department are on the following pages: Augusta Information Technology Annual Report Page 3 Augusta Information Technology 2015 Annual Report Your Success is Our Mission Augusta Information Technology Annual Report Page 4 Augusta Information Technology Annual Report Page 5 THE INFORMATION TECHNOLOGY BUILDING May 2015 marked a significant event for the Augusta Information Technology Department. After years located in multiple, makeshift facilities, the entire department was finally united under one roof. The Augusta Information Technology Department has been located in multiple locations since the 1990's. The explosion in the growth of technology contributed to the need to distribute IT personnel in non-contiguous offices – wherever space could be found. These technological driving forces included the advent of personal computers, Geographic Information Systems (GIS), open systems, diverse relational database management systems, greater security needs, Microsoft Windows and Server tools, desktop phones, smart phones, laptops, and tablets. In 2014 the Augusta Commission approved the construction of a new Information Technology building which would enable IT to consolidate all of its personnel and functions under one roof. The new building, which is adjacent to the Augusta Municipal Building, has the following characteristics:  Two floors with an elevator.  Square Footage: 1st floor 9,377, 2nd floor 9,547. The total building is 18,924 square feet.  Office space for 40+ IT staff members, enabling all IT employees to be in one location for the first time in 18 years.  Computer Center with controlled entry and a raised floor.  Warehouse space for computers and other equipment awaiting deployment or disposal.  Assembly space for computers to be configured pre-deployment to customer departments.  Training Facility / Meeting Room.  Two dedicated conference rooms.  Garage for installation of equipment in vehicles. Augusta Information Technology Annual Report Page 6 The New IT Data Center The previous data center was retrofit into an old annex building for the Richmond County Clerk of Court. Built in the 1950s, the old facility was not ideal for functioning in a modern technology environment. The new IT Data Center has the following characteristics:  The entire second floor (10,000 SQ FT) is raised. This allows full access for electrical and low voltages modifications.  Most of the walls on second floor are modular. As changes to the data center and office space are necessary, modifications can be made with little impact to continued operations.  Access control is in place for all exterior doors and interior corridors, where necessary.  The data center is surrounded by glass partitions to improve cold/hot air containment and security.  The data center is protected from power failures with a generator, and the generator is filtered through an Uninterruptible Power Supply (UPS).  Three air conditioners are in place. Two twenty-ton units serve as a primary and secondary. One fifteen-ton unit would supply air conditioning during commercial power outages while running on generator power.  All transmission media demarcation occurs in a separate secured room. This provides access to vendor equipment while restricting access to the data center.  A separate staging room is used to burn-in equipment prior to installing it in a live environment. This reduces the likelihood of failures when equipment is placed into production.  A hot-aisle containment system is utilized to improve airflow, reduce power consumption, and improve security. 311  Provided ongoing support for Motorola PremierOne application. Augusta Information Technology Annual Report Page 7  Provided ongoing support for Cisco UCCX IVR application.  Provided ongoing support for Elemos software application.  Provided support for the Lucity application.  Completed 233 work orders.  Provided support for customized Cognos reports for Motorola PremierOne application.  Implemented 311 Motorola/Cityworks Interface.  Provided ongoing support for OneSolution application.  Provided ongoing support for NovusAgenda application.  Provided ongoing support for ADP EeTime application.  Processed multiple network and application security requests.  Provided and coordinated IT purchases based on departmental needs.  Coordinated and assisted with implementation of City Works/Motorola interface.  Coordinated and assisted with implementation of City Works/Motorola interface for Cityworks upgrade.  Provided ongoing support with Motorola interface to Lucity application.  Provided ongoing support with Motorola interface to CityView application.  Provided ongoing support for the CityView Application.  Provided ongoing support for the Chameleon Application.  Processed multiple Open Records Requests for CityView information.  Researched and coordinated discussions and purchases for 311 Emergency Contingency Plan.  Assisted with support of IVR.  Maintained and enhanced Pictometry Connect Organization to ensure 311 has a backup support system for valuable information including Commission Districts, Utilities, Customer Information, and other city department data.  Monitor Motorola Application to ensure application is online and ready to support customers with updated data, functioning scripts, and provide backup support via Augusta Maps Online and Pictometry Connect.  Maintain 311 Geodatabase with nightly updates for GIS data for addressing, parcels, utilities, roads, and all required user department data.  Updated media graphics for 311 including multi-lingual community advertisements for buses and new device formatting for mobile solution.  Supported Interface with Cityworks to improve addressing transfer from Motorola CSR.  Quoted, Managed and Installed 4 new equipment orders.  Managed the life-cycle process and replacement process for a variety of desktop equipment to include PCs, laptops, tablets, and peripherals.  Completed MAC process for extra network data drops.  Completed MAC process for installation of new color printer.  Completed MAC process for installation of Audio-Visual equipment. ADMINISTRATORS OFFICE  Enhanced SPLOST Web Site to support transparency and provide public with information about Augusta SPLOST issues.  Completed 165 work orders.  Developed online survey for Augusta Government Leadership Program. Augusta Information Technology Annual Report Page 8  Provided ongoing support for OneSolution application.  Upgraded VOIP telephones to 1 GB devices.  Provided ongoing support for ADP EeTime application.  Provided ongoing support for NovusAgenda application.  Provided coordination of IT purchases based on department needs.  Processed multiple network and application security requests.  Processed ongoing support for OneSolution application.  Graphical support for slide presentations including Mayors Presentations, Special Program Posters (Book Drive, Reading Everyone Wins, Google Event)Social Media Ads (ex. Mayors Cyber Monday), communication graphics (ex. GRU Student Presentations), media ads (ex. Georgia Trend Magazine), for the commission and community presentations.  Updated Facilities dataset, add Used As, Rentals, Ownership, Tenants, and map for website and ArcGIS Online web services.  Supported Hyde Park mapping and presentation.  Created Government Complex Map for citizens to see locations of new buildings and address updates.  Supported Enterprise-Wide Software Consolidation plan, provided data reviews, department assessments, and scope support.  Managed the life-cycle process and replacement process for a variety of desktop equipment to include PCs, laptops, tablets, and peripherals.  Quoted, Managed and Installed 4 new equipment orders.  Completed MAC process for Audio-Visual display implementation. ANIMAL SERVICES  Provided ongoing support of applications including EeTime, NovusAgenda and OneSolution.  Completed 182 work orders.  Programmed and installed new Auto Attendant.  Upgraded VOIP telephones to 1 GB devices.  Provided ongoing support for ADP EeTime time clocks.  Provided ongoing support for ADP EeTime application.  Provided ongoing support for NovusAgenda application.  Provided ongoing support for OneSolution application.  Processed multiple security requests.  Provided ongoing support for the Chameleon Application.  Provided ongoing support for IT related purchases.  Performed multiple password resets for the Chameleon application.  Assisted with cleaning up addresses in Chameleon.  Implemented multiple Chameleon reports for Animal Services.  Performed multiple installs of the Chameleon software applications.  Populated Address Checker with Master Road and Address (MRAD) information.  Migrated the Chameleon application to new servers.  Implemented credit card processing.  Upgraded the Chameleon application to version 44.  Implemented PostMaster for the Chameleon application. Augusta Information Technology Annual Report Page 9  Upgraded MapViewer to version 3.15.10.17.  Conducted MRAD/Chameleon address cleanup, MRAD training, and integration discussion with vendor for requirements, and future project support.  Provided graphics support for community outreach, adoption poster campaign for dogs and cats, create modified graphics for advertisements for public display including bus shelters and vehicle wraps.  Provided secured layers access for Augusta Maps to employees for information access.  Quoted, Managed and Installed 6 new equipment orders.  Managed the life-cycle process and replacement process for a variety of desktop equipment to include PCs, laptops, tablets, and peripherals.  Completed MAC process for installation of equipment for new veterinarian. AUGUSTA CANAL AUTHORITY  Provided ongoing support of ADP EeTime application.  Provided grant application support for Augusta Canal Authority including mapping and large scale printouts, data exports for consultants, and feature class management of existing canal features and proposed projects. Supported community outreach on current projects.  Supported Future Trails Project. AUGUSTA LIBRARY  Provided ongoing support for ADP EeTime application.  Completed 23 work orders. AUGUSTA REGIONAL AIRPORT  Provided ongoing support for FBO Manager and Front Desk applications.  Enrolled employees in Biometrics for EeTime.  Implemented Total Aviation Software which replaces FBO Manager and Front Desk.  Completed 210 work orders.  Provided annual Masters Week support services.  Upgraded VOIP telephones to 1 GB devices.  Installed new server for VoIP failover.  Continued support of ARA departments.  Provided ongoing support of Phoenix software and credit card processing.  Provided ongoing support for NovusAgenda application.  Provided ongoing support for OneSolution application.  Provided coordination of IT purchases based on departmental needs.  Provided support for ADP EeTime application.  Provided support for ADP EeTime time clocks.  Researched alternative software solutions for FBOManager.  Upgraded ManagerPlus to ManagerPlus Pro.  Provided mapping support and future zoning ordinance support, attended meetings, and provided feedback on proposed ordinance. Augusta Information Technology Annual Report Page 10  Coordinated demonstrations for GIS centric vendor software to support future work order project.  Upgraded network distribution switch.  Upgraded all wireless access point for terminal Wi-Fi access.  Quoted, Managed and Installed 6 new equipment orders.  Managed the life-cycle process and replacement process for a variety of desktop equipment to include PCs, laptops, tablets, and peripherals.  Completed MAC process for inventory exchange of equipment.  Completed MAC process for upgrade of AutoCAD software.  Completed MAC process for upgrade of Pollock devices. BOARD OF ELECTIONS  Enhanced Board of Elections Web Site with new icons and structure.  Supported General Election on November 3, 2015 with posting of Election Results.  Assisted with implementation of Facebook for the Board of Elections.  Completed 139 work orders.  Provided ongoing support of ADP EeTime application.  Provided ongoing support of OneSolution application.  Provided ongoing support of NovusAgenda application.  Processed multiple security requests.  Provided ongoing support for IT related purchases.  Provided Precinct Support, feature class modifications, mapping, and meeting support.  Graphics and Mapping support for Election.  Continued support of BOE software with the MRAD to ensure correct spelling, road types, and zip codes.  Maintained Polling Places, Commissioners, and State feature classes with for elections mapping and support.  Supported the BOE in vacant property comparison to analyze voter locations.  Supported special election for District 7, mapping and delivery route support.  Managed the life-cycle process and replacement process for a variety of desktop equipment to include PCs, laptops, tablets, and peripherals.  Quoted, Managed and Installed 5 new equipment orders.  Completed MAC process for repair of damaged network connectivity.  Completed MAC process for Network/Telecom expansion.  Completed MAC process for upgrade of Pollock devices. CIVIL AND MAGISTRATE COURT  Completed 159 work orders.  Provided ongoing support of ADP EeTime application.  Provided support of the Initial Appearance System for the Civil and Magistrate Court.  Managed the life-cycle process and replacement process for a variety of desktop equipment to include PCs, laptops, tablets, and peripherals.  Quoted, Managed and Installed 11 new equipment orders. Augusta Information Technology Annual Report Page 11  Completed MAC process for network expansion at front counter.  Completed MAC process for upgrade of Pollock devices. CLERK OF CIVIL AND MAGISTRATE COURT  Upgraded Court Management Software to latest web version of ICON CMS360. WARRANTS  Completed 137 work orders.  Provided ongoing support of the EWI application. CLERK OF COMMISSION  Redesigned the Commissions, Authorities, and Boards Web Site.  Completed 140 work orders.  Assisted with voting software during Commission and Committee meetings.  Relocated department to new location.  Provided ongoing support of NovusAgenda software application.  Provided ongoing support for ADP EeTime application.  Provided coordination of IT purchases based on department needs.  Processed multiple network and application security requests.  Provided ongoing support of LaserFiche software application.  Managed the life-cycle process and replacement process for a variety of desktop equipment to include PCs, laptops, tablets, and peripherals.  Quoted, Managed and Installed 4 new equipment orders.  Completed MAC process for relocation.  Completed MAC process for additional network drops in conference room.  Completed MAC process for additional Telecom equipment. CLERK OF COURT  Completed 599 work orders.  Provided support for ADP EeTime application.  Provided support of ICON CMS360.  Performed multiple installs of CDIMS software applications.  Provided ongoing support for IT related purchases.  Provided ongoing support for the CDIMS Applications.  Processed multiple security requests.  Provided ongoing support for the FiFa Interface process.  Provide ongoing support for the Print/FAX server.  Implemented the COTT Scan Applications.  Provided support to convert microfilm images to digital format to import into CDIMS.  Processed multiple vendor access requests for CDIMS.  Digitized and imported microfilm images from 07/01/1986 - 01-02-1992 into COC Web Public.  Implemented Pollock`s PaperCut software application. Augusta Information Technology Annual Report Page 12  Migrated to a new CDIMS application server.  Worked with GSCCCA to resolve persistent errors when exporting real estate files.  Implemented the late filing penalty fee for Foreclosure Deeds.  Provided updated Augusta Maps hands on training and open forum to discuss software enhancements and Master Address and Road Database questions for general public and abstractors.  Provided troubleshooting for public computers and collaborated with network to provide resolution to issues.  Quoted, Managed and Installed 5 new equipment orders.  Managed the life-cycle process and replacement process for a variety of desktop equipment to include PCs, laptops, tablets, and peripherals.  Completed MAC process for upgrade of Pollock devices.  Completed MAC process for laptop replacements. COMMISSIONERS  Completed 18 work orders.  Provided individual support for Commissioners as requested.  Provided coordination of IT purchases based on department needs.  Provided detailed district maps for Commissioners supporting their constituents. CORONER`S OFFICE  Completed 76 work orders.  Provided support for ADP EeTime application.  Provided support for OneSolution application.  Modified and re-implemented CoronerNET application for the Coroner`s Office.  Quoted, Managed and Installed 6 new equipment orders.  Managed the life-cycle process and replacement process for a variety of desktop equipment to include PCs, laptops, tablets, and peripherals. DANIEL FIELD AIRPORT  Completed 6 work orders.  Provided annual Master`s Week support services.  Assisted customer in entering NovusAgenda items. DISADVANTAGED BUSINESS ENTERPRISE (DBE)  Completed 54 work orders.  Provided support for ADP EeTime application.  Provided ongoing support for OneSolution application.  Processed network and application security requests.  Provided ongoing support for NovusAgenda application.  Implemented Contract Management module of OneSolution.  Provided graphics support for display and presentations. Augusta Information Technology Annual Report Page 13  Managed the life-cycle process and replacement process for a variety of desktop equipment to include PCs, laptops, tablets, and peripherals. DISTRICT ATTORNEY  Completed 368 work orders.  Provided support for ADP EeTime application.  Supported DA’s use of Pictometry, including individual logins and onsite software training for staff.  Provided the District Attorney’s Office with large format jury displays including maps and diagrams to support visualization of victim locations, criminal events, and perpetrator activities during the case.  Provided the District Attorney’s Office with customized Harrisburg map for community outreach, showing crime, housing, census, zoning, and sales data.  Quoted, Managed and Installed 2 new equipment orders.  Managed the life-cycle process and replacement process for a variety of desktop equipment to include PCs, laptops, tablets, and peripherals.  Completed MAC process for laptop replacements.  Completed MAC process for relocation of computers for building maintenance (Columbia County Office). E911 DISPATCH  Enrolled employees in Biometrics for EeTime.  Completed 425 work orders.  Provided Biometric support for EeTime Time clocks.  Provided support for ADP EeTime application.  Provided support for OneSolution application.  Provided support for NovusAgenda application.  Installed a NetClock to have the AT and T phone system, New World RMS, and phone recording software all on one centralized time.  Provided ongoing support of New World CAD.  Upgrade versions of New World CAD throughout the year.  Provided support for the AT&T Viper System Upgrade.  Maintained python code to automated data updating to ensure timely scheduled database updates for Crime Mapping.  Coordinated GIS Addressing initiatives with E911 Support Staff, provided MRAD Training and GIS Mapping.  Continued feature class validation and mapping support to tailor data and dispatch map to user and software requirements.  Provided support for improving New World integration with GIS data.  Analyzed 911 Address Override Reports in order to resolve centerline ranges problems, missing address points and quantify what truly should have been overridden.  Updated and provided troubleshooting for New World System Updates. Augusta Information Technology Annual Report Page 14  Implemented full functionality of New World CAD and Mapping for E911 to the programs capacity for GIS Integration.  Supported Viper/Intrado Data Collection, Upgrade, and Training.  Installed Wi-Fi Access Points for the E911 Training Room.  Managed the life-cycle process and replacement process for a variety of desktop equipment to include PCs, laptops, tablets, and peripherals.  Quoted, Managed and Installed 10 new equipment orders.  Completed MAC process for network expansion in Training Lab. EMERGENCY MANAGEMENT AGENCY  Enhanced EMA Web Site with new icons and structure, including major revisions to extreme weather pages.  Completed 30 work orders.  Provided 6 VOIP phones and one speaker phone for the EOC.  Worked with Emergency Management Staff to create new feature classes to support EMA including prone flood area. Continuing to work with EMA to identify data resources and discuss future data needed to support emergency response.  Supported grant application with GIS Analysis of population.  Supported Emergency Management Crisis Track Software Initiatives and Training.  Supported Flooding Emergency Call Up for staffing during the 2015 Flood Event, provided GIS mapping, ArcGIS Online Mapping Access and Support.  Created interactive online Story Map of 2015 Flooding.  Quoted, Managed and Installed 1 new equipment order. ENGINEERING  Provided support for the Lucity application.  Developed multi-page web site to support implementation of Stormwater fee.  Completed 330 work orders.  Ordered, programmed and installed 40 new cellphones as replacements for radios.  Set up new users for Stormwater call center.  Implemented Stormwater billing in enQuesta.  Implemented and supported IVR phone system.  Provided support for the Lucity application.  Provided support for the Hydraflow application.  Provided ongoing support of NovusAgenda application.  Provided coordination of IT purchases based on departmental needs.  Provided support of ADP EeTime application.  Processed multiple network and application security requests.  Processed multiple MAC requests based on departmental needs.  Maintained AED database, provided staff support, database backups, and GIS expertise.  Exported feature class data to CAD format for consultants and surveyors working with Engineering on various studies and projects. Augusta Information Technology Annual Report Page 15  Maintained Engineering Pictometry Organization, created user logins, and provided training for staff interested in utilizing Pictometry POL for pre-engineering planning efforts and tree management.  Created ArcGIS Online Maps, Groups, Users, and ArcGIS Collector projects for AED to utilize in mobile data collection.  Performed Analysis on Engineering’s Road Book in order to validate information and correct data which was added to the master road name table.  Supported Citizen Engagement for Stormwater with graphics, brochures, mapping, etc.  Created Stormwater map theme for Augusta Maps to enable citizens to search properties for impervious surface and billing information for new program.  Provided GIS data analysis and updating for consulting firm data for Stormwater, adding new parcels for 2015 and updating parcel line work.  Installed new Fiber from IT new building to Engineering for 10 Gig support.  Quoted, Managed and Installed 12 new equipment orders.  Managed the life-cycle process and replacement process for a variety of desktop equipment to include PCs, laptops, tablets, and peripherals.  Completed MAC process for Ricoh Interactive Display.  Completed MAC process for upgrade of Pollock devices.  Completed MAC process for upgrade of AutoCAD software. STREET LIGHTING  Completed 9 work orders.  Processed multiple network and application security requests.  Provided coordination of IT related purchases.  Provided support for GIS Users in creating, maintaining, and revamping GIS data for street lighting. TRAFFIC ENGINEERING  Completed 85 work orders.  Processed multiple network and application security requests.  Provided ongoing support for OneSolution application.  Provided and coordinated support for equipment needs for Masters Week.  Provided support for ADP EeTime application.  Provided ongoing support for Lucity.  Provided ongoing support for NovusAgenda application.  Processed multiple MAC requests based on departmental needs.  Provided secured web service on Augusta Maps for internal staff to access for locating Traffic related data.  Supported Traffic Engineering GIS Staff with feature class creation and maintenance.  Supported Georgia Power and Jefferson Electric data acquisition for mapping and future audit.  Supported Fiber Installation Project including feature class creation, location validation, conceptual maps, and directed schema criteria for fiber installation GPS Collection. Established GIS Fiber Procedure and coordinated with multiple departments and consultants.  Supported traffic in preparation for Cityworks, demonstrations, meetings, and coordination. Augusta Information Technology Annual Report Page 16 ENVIRONMENTAL SERVICES  Provided support for the Elemos application.  Provided support for the Faster application.  Provided support for the Insight application.  Provided coordination of IT purchases based on departmental needs.  Processed multiple network and application security requests.  Provided ongoing support for OneSolution application.  Provided ongoing support for ADP EeTime application.  Provided ongoing support for ADP EeTime time clocks.  Provided ongoing support for NovusAgenda application.  Upgraded ADS Security application.  Updated calculations of road miles, created new maps and exported data to excel for internal staff to support hauler areas for solid waste.  Provided support for vacant lot reporting by geocoding existing excel data maintained by office.  Modified solid waste hauler and pick up days procedure for display on Augusta Maps, Solid Waste Vendor Website, 311 Application via web services.  Provided GIS vendor support for Elemos, Re-Collect, etc.  Completed 237 work orders.  Quoted, Managed and Installed 6 new equipment orders.  Managed the life-cycle process and replacement process for a variety of desktop equipment to include PCs, laptops, tablets, and peripherals.  Completed MAC process for TSAV and Smartboard repair. EQUAL EMPLOYMENT OPPORTUNITY (EEO)  Assisted customer in completing EEO data for 2013-2015 reporting period.  Completed 49 work orders.  Provided ongoing support of NovusAgenda application.  Provided assistance with files needed for development of EEO AA plans in PeopleFluent.  Process multiple network and application security requests.  Managed the life-cycle process and replacement process for a variety of desktop equipment to include PCs, laptops, tablets, and peripherals. EXTENSION SERVICES  Completed 10 work orders.  Provided ongoing support of ADP EeTime application. FINANCE  Supported transparency by posting financial documents to the web site during the 2016 budgeting process.  Upgraded from 14.3 to 15.2 version of OneSolution.  Completed 195 work orders. Augusta Information Technology Annual Report Page 17  Processed multiple network and application security requests.  Provided coordination of IT purchases based on departmental needs.  Provided support for OneSolution application.  Continued to assist with the implementation of OneSolution Grants Management module.  Provided support for ADP EeTime application.  Provided support for NovusAgenda application.  Developed and modified CDD reports based on customer specific criteria.  Continued to manage project plan, coordinate major stakeholder resources and manage upgrade project for IFAS 7.9 to OneSolution 14.2.  Quoted, Managed and Installed 9 new equipment orders.  Managed the life-cycle process and replacement process for a variety of desktop equipment to include PCs, laptops, tablets, and peripherals.  Completed MAC process for replacement of old equipment.  Completed MAC process for laptop replacements. ACCOUNTING  Provided ongoing support for the OneSolution application.  Completed 184 work orders.  Upgraded VOIP telephones to 1 GB devices.  Provided ongoing support of ADP EeTime application.  Provided coordination of IT purchases based on departmental needs.  Provided ongoing support of OneSolution application.  Provided ongoing support of NovusAgenda application.  Processed multiple network and application security requests. FLEET MANAGEMENT  Completed 117 work orders.  Provided ongoing support of NovusAgenda application.  Provided coordination of IT purchases based on departmental needs.  Managed project to upgrade FASTER from Version 6.0 to Version 6.9.  Implemented FASTER Service Center in FASTER 6.9.  Implemented FASTER Dashboard in FASTER 6.9.  Provided ongoing support for ADP EeTime application. PAYROLL  Completed 72 work orders.  Assist Payroll with implementation of Vacation Buy Back.  Provided ongoing support on ADP EeTime application.  Assisted in 2015 W2 processing.  Assisted in 2015 1099 Magnetic Media processing.  Upgraded VOIP telephones to 1 GB devices.  Ran bi-weekly PYHEXT Utility.  Provided ongoing support for OneSolution application. Augusta Information Technology Annual Report Page 18  Upgraded ADP EeTime to current version.  Processed multiple network and application security requests.  Assisted with implementing change when CSRA Credit Union merged with Associated Credit Union.  Began process for implementing Vendor Management. RISK MANAGEMENT  Completed 88 work orders.  Upgraded VOIP telephones to 1 GB devices.  Provided ongoing support for ADP EeTime application.  Provided ongoing support for OneSolution application.  Provided ongoing support for NovusAgenda application.  Provided ongoing support for in-house developed application RISK. FIRE DEPARTMENT - ADMINISTRATION  Completed 339 work orders.  Provided ongoing support for FASTER application.  Provided support for ADP EeTime application.  Provided support for NovusAgenda application.  Provided support for OneSolution application.  Provided support of Firehouse application.  Implemented Firehouse Inspector Module for Inspectors to use iPad`s in the field.  Upgraded versions of New World Mobile throughout the year.  Implemented FASTER Service Center.  Implemented FASTER Dashboard.  Supported ArcGIS Online project for the Fire Department to modify their GIS feature classes for battalions and sector maps.  Continued addressing coordination with the Fire Department in the review process for all new development in Augusta, MRAD training, and continued support for GIS related projects.  Created maps for Individual Engine Co Areas for Training.  Fire Department Response Data Review.  Quoted, Managed and Installed 14 new equipment orders.  Managed the life-cycle process and replacement process for a variety of desktop equipment to include PCs, laptops, tablets, and peripherals.  Installed Network connectivity through Comcast for the Fire Department at Forestry Building on Tobacco Road.  Completed MAC process for Smartboard repair.  Completed MAC process for network data drops.  Completed MAC process for network expansion (Fleet location).  Completed MAC process for network connectivity (Logistics).  Completed MAC process for Wireless connectivity (Fire Station #15).  Completed MAC process for Wireless connectivity (Fire Station #18).  Completed MAC process for Wireless connectivity (Fire Station #19). Augusta Information Technology Annual Report Page 19 FIRE DEPARTMENT - PREVENTION  Provided support for ADP EeTime application.  Provided support for NovusAgenda application.  Provided support for OneSolution application. FIRE STATIONS  Completed 47 work orders at Fire Station #1.  Completed 17 work orders at Fire Station #2.  Completed 47 work orders at Fire Station #3.  Completed 10 work orders at Fire Station #4.  Completed 10 work orders at Fire Station #5.  Completed 29 work orders at Fire Station #6.  Completed 27 work orders at Fire Station #7.  Completed 40 work orders at Fire Station #8.  Completed 28 work orders at Fire Station #9.  Completed 18 work orders at Fire Station #10  Completed 18 work orders at Fire Station #11.  Completed 5 work orders at Fire Station #12.  Completed 16 work orders at Fire Station #13.  Completed 13 work orders at Fire Station #14.  Completed 16 work orders at Fire Station #15.  Installed Wi-Fi Access Points for Fire Station #15.  Completed 15 work orders at Fire Station #16.  Completed 14 work orders at Fire Station #17.  Completed 20 work orders at Fire Station #18.  Installed Wi-Fi Access Points for Fire Station #18.  Completed 14 work orders at Fire Station #19.  Installed Wi-Fi Access Points for Fire Station #19. FORESTRY  Completed 8 work orders.  Installed Network connectivity through Comcast for the Forestry Garage Building on Tobacco Road. HEALTH AND WELLNESS CENTER  Completed 2 work orders.  Provided monthly employee demographic file submission. HEERY ENGINEERING  Completed 17 work orders.  Provided support for IT Building including printing plans. Augusta Information Technology Annual Report Page 20 HOUSING AND COMMUNITY DEVELOPMENT  Completed 201 work orders.  Processed multiple network and application security requests.  Provided support for ADP EeTime application.  Provided coordination of IT purchases based on departmental needs.  Provided ongoing support for OneSolution application.  Provided ongoing support for NovusAgenda application.  Maintained web mapping projects to support Environmental reporting required by state organizations by the Housing and Community Development staff to expedite their visual area analysis.  Supported homeless study for the Housing and Community Development, attended meetings, printed maps, and trained volunteers on future methods for electronic data collection using ArcGIS Online.  Provided data to consultants and mapping support for various studies requested by Housing and Community Development.  Modified existing feature classes and provided updates for supporting Housing and Community Development activities.  Coordinated and updated for Public Housing Feature Class with Augusta Housing Authority.  Managed the life-cycle process and replacement process for a variety of desktop equipment to include PCs, laptops, tablets, and peripherals.  Quoted, Managed and Installed 7 new equipment orders.  Completed MAC process for relocation of equipment for carpet installation. HUMAN RESOURCES  Completed 340 work orders.  Began work on FMLA/HREMPF implementations.  Processed weekly BEN018 file for ADP.  Processed bi-weekly BEN014 file for ADP.  Processed bi-weekly FSA file for ADP.  Imported employees from OneSolution to ADP EeTime.  Assisted with providing updated list of eligible employees and dependents to HealthStat.  Developed and modified specific CDD reports based on customer specific criteria.  Provided ongoing support for OneSolution application.  Processed multiple network and application security requests.  Provided ongoing support for NovusAgenda application.  Provided coordination of IT purchases based on departmental needs.  Coordinated and provided IT related support for Open Enrollment needs.  Processed bi-weekly reimbursement files for various gym memberships for employee wellness.  Developed project and coordinated resources for Cisco UCCX IVR solution.  Assisted HR in PCN cleanup.  Assisted with implementation of provider move to Cigna Group Insurance.  Quoted, Managed and Installed 4 new equipment orders. Augusta Information Technology Annual Report Page 21  Managed the life-cycle process and replacement process for a variety of desktop equipment to include PCs, laptops, tablets, and peripherals. INFORMATION TECHNOLOGY  Enhanced Information Technology Web Site with new icons and structure.  Prepared a Veteran`s Resources Web Site in order to provide information about Augusta-area resources to Veterans.  Obtained approval for Forms Management System, which will automate paper forms for employees inside the network and for citizens from the web site. System is expected to implement in January 2016.  Created videos in honor of Veterans Day to honor the Augusta area service members who were killed in action or died in service in World War II, Korea, Vietnam, and Iraqi Freedom.  Upgraded Laserfiche to Version 9 (Avante) as a precursor to the implementation of Forms Management in the 1st Quarter of 2016.  Completed 7470 work orders.  Developed the 2015 IT Customer Service Survey for online submission.  Relocated data center to new location.  Converted PRI`s from copper to fiber media.  Installed new 3PAR SAN for server virtualization.  Coordinated relocation of backbone fiber to new Information Technology building.  Relocated network hardware from old to new Information Technology building.  Installed Wi-Fi connectivity in new Information Technology building.  Installed and setup two Hewlett Packard blades for server virtualization.  Installed racks and hardware in DEMARC room in new Information Technology building.  Installed new music on hold.  Worked with Motorola to update the annual maintenance agreement with a corrected inventory. Was able to maintain the same pricing as 2014.  Worked closely with all departments to ensure they had no issues with their communication equipment and MDT`s.  Provided support of ADP EeTime application.  Provided ongoing support for OneSolution application.  Developed or modified current CDD reports based on customer specific criteria.  Provided ongoing support for ADP EeTime time clocks.  Internet Emails Processed: Received 7,680,333 - Sent 1,281,380 - Spam Blocked 3,129,398 - Viruses Blocked 3,293.  Installed FatPipe appliances which enabled us to connect two diverse ISP connections and make it appear as one connection. This provides load balancing of the two Internet connections and failover if one ISP goes down.  Reconfigured all Outside IPs of the firewall to work correctly with the FatPipe solution.  Installed and configured an ASA firewall as the default gateway to replace the old core router. This was necessary to get BlueCoat proxies to work properly. This required to make several routing changes to work properly.  Coordinated the Earth Day Augusta 2015 event with Phinizy Swamp and GRU.  Processed multiple security requests for terminations. Augusta Information Technology Annual Report Page 22  Created new training materials and organized bi-weekly training for internal and external customers for the new Augusta Maps product.  Implemented GIS Portal on ArcGIS Online, updating existing maps available for download to web maps for live updates via database replication.  Coordinated fiber feature class updates for identifying location, connectivity, ownership, and maintained the data so it is available on a secured layer for internal planning purposes.  Continued to work with ESRI and internal network staff to identify and add infrastructure that would support future growth and expansion of GIS Capabilities online.  Continued to expand ArcGIS Server Secured Layer for GISmap and offered training for multiple departments on the ability to share “internal only” data.  Reported to Google Maps incorrect business locations, road names, addressing issues and missing roads for correction on their online mapping application to improve navigation in Augusta since this tool is popular with the public.  Continued collaboration with Board of Education on MRAD provided valuable addressing information.  Created online map for Board of Education to track scoring in Richmond County Schools.  Maintained over 150 GIS feature classes for the Augusta Enterprise Geodatabase.  Expanded ArcGIS Online for Augusta, GA including include the Administrators Office, Tax Commissioner. ArcGIS Online will streamline map and data sharing, collaboration, and mobile data collection.  Verification of boundary data for Census Survey.  Maintained GIS property records in the Augusta Enterprise Geodatabase, including the following: o 137 Right-of-Way modifications o 9 new subdivisions o 233 additional parcels o 98 parcel modifications o 55 combines  Maintained Authoritative Road Feature Dataset and incorporated Road Book information, to include: o 90 new features o 11,704 edits and validations by GIS Technicians, including range corrections, routing calculations, and splitting at county line for accurate mileage counts. o Added 4 missing roads.  Reviewed road projects for 2015, including: o 4 pending o 2 approved (final plat recorded or site plan approved) o 1 honorary naming o 1 administrative naming o 1 appeal o 1 received  Maintained authoritative data for building outlines, analyzed assessor data, reviewed permit applications and plan submittals.  Supported departmental and public outreach for GIS Addressing, Road Enhancements, and Engagement for the Master Road and Addressing Database (MRAD). Created public mailings, Augusta Information Technology Annual Report Page 23 posted awareness posters in departments and community centers, and maintained social media for community engagement.  Reviewed plans and assigned addressing for Augusta under the Master Road Address Database (MRAD) Project including the review of: o 95 Site Plans (Commercial/Multi-Family) o 13 Development (Subdivisions) o 3098 Addressing assignments (mobile home entries increased count) o 651 Address changes o 6,699 edits and validation, which included structure point location, spelling corrections, and collection of unit numbering. .  Provided CityView Upgrade Support for GIS Web Service.  GIS, as Augusta’s coordinator of addressing updates to all internal and external agencies continued to work extensively with the E911, US Postal Service, Planning and Development, Board of Education, and Tax Assessors, Tax Commissioners, Clerk of Court, Utilities, Engineering departments to raise awareness of the importance of addressing to all departments.  Upgrade Pictometry Connect Service, which can be shared on Augusta Maps GIS Web Application with Emergency Response and Business Development Partners.  Updated GIS Documentation including User Guides for Parcel Editing, Augusta Maps, Cityworks, Motorola 311, Addressing Vendor Guide, Addressing and Road Database Maintenance, etc.  Installed 22 Wi-Fi Access Point for total Wi-Fi coverage of the Municipal Building.  Installed FAT Pipe hardware for our redundant Internet Service Providers.  Installed new HP BladeSystem c7000 Enclosure.  Quoted, Managed and Installed 112 new equipment orders.  Managed the life-cycle process and replacement process for a variety of desktop equipment to include PCs, laptops, tablets, and peripherals.  Completed MAC process for additional network data drops.  Completed MAC process for Ricoh Interactive Display.  Completed MAC process for GIS Scanner.  Completed MAC process for ADP clock relocation in Municipal Building.  Completed MAC process for IT Training room expansion. JURY CLERK  Set up the ability for the Jury Clerk to check in Jurors using a barcode scanner.  Set up additional phone lines for the Jury Clerk. JUVENILE COURT  Completed 86 work orders.  Provided ongoing support to the Juvenile Court as needed.  Completed 3 work orders.  Managed the life-cycle process and replacement process for a variety of desktop equipment to include PCs, laptops, tablets, and peripherals.  Completed MAC process for upgrade of Pollock devices. Augusta Information Technology Annual Report Page 24 LAND BANK AUTHORITY  Completed 48 work orders.  Created Land Bank GIS data and ArcGIS Online (AGOL) Interactive Map for data sharing between Tax Commissioners, Land Bank, Housing & Community Development, and Administrator`s Office. LAW DEPARTMENT  Completed 143 work orders.  Provided ongoing support for ADP EeTime application.  Provided ongoing support for NovusAgenda application.  Managed the life-cycle process and replacement process for a variety of desktop equipment to include PCs, laptops, tablets, and peripherals.  Quoted, Managed and Installed 3 new equipment orders. LAW LIBRARY  Provided ongoing support to the Law Library. MARSHAL`S OFFICE  Relocated department to new location.  Relocated DEMARC for security system to new location on 1st floor.  Provided ongoing support for ADP EeTime application.  Provided ongoing support for OneSolution application.  Provided on-going support of New World Mobile and LERMS.  Completed 196 work orders.  Quoted, Managed and Installed 4 new equipment orders.  Managed the life-cycle process and replacement process for a variety of desktop equipment to include PCs, laptops, tablets, and peripherals.  Completed MAC process for relocation.  Completed MAC process for laptop replacements. AUGUSTA REGIONAL AIRPORT  Provided ongoing support for ADP EeTime application.  Provided on-going support of New World NCIC for the Airport Marshal Staff. MAYOR'S OFFICE  Developed online survey for Reading Mentor Program.  Processed multiple network and application security requests.  Provided ongoing support for ADP EeTime application.  Provided ongoing support for NovusAgenda application.  Provided ongoing support of Weblink application.  Provided coordination of IT purchases based on departmental needs. Augusta Information Technology Annual Report Page 25  Updated web site to reflect preferences of the new Mayor, Hardie Davis, Jr.  Completed 86 work orders.  Quoted, Managed and Installed 7 new equipment orders.  Managed the life-cycle process and replacement process for a variety of desktop equipment to include PCs, laptops, tablets, and peripherals.  Completed MAC process for Audio-Visual equipment installation. NON-COUNTY  Supported the Economic Development Authority (EDA) of Richmond County with mapping and data requests on numerous time-and-content sensitive projects. GIS provided over 50 maps of this nature, including marketing of commercial and industrial sites to potential industries evaluating relocation to Augusta.  Provided map of available parking to the Greater Augusta Arts Council for 2015 Westobou and Arts in the Heart Festival.  Provided data and support for the CSRA Regional Commission special economic development projects.  Supported Augusta Sports Council with mapping and addresses for community mailings for events including the 2015 Half Marathon, Ironman, and 10K events.  Supported Augusta Tomorrow in mapping and planning efforts for marketing, including plans for the Medical District Area, Westobou Crossing and other sites targeted in Augusta in their Westobou Master Plan.  Supported Downtown Development Authority mapping for events including parking availability for Arts in the Heart and Westobou.  Provided GIS data for the Georgia Regents University Projects, Planning, and GRU Race Day.  Created maps and established regular communication with outside agencies (including the US Postal Service, Board of Education, and Health Department) in support of improved Augusta addressing initiatives.  Provided GIS data for numerous Augusta sponsored studies including parks, transit, parking inventory, ADA compliance activities, etc.  Provided Public and Community Support for Augusta Maps Application, Map Creation, and Data Validation.  Supported the Economic Development Authority (EDA) of Richmond County with Airport mapping and graphics for Aviation Conference.  Provided mapping to public though sales of maps and data by written request.  Created banners, graphics, flyers in support of the government supported events. PLANNING AND DEVELOPMENT  Converted ARTS web site to enhanced format for Transportation 2040 Project.  Assisted with implementation of Facebook for the Planning and Development Department.  Relocated department to new location.  Provided ongoing support for NovusAgenda application.  Provided ongoing support for OneSolution application.  Provided ongoing support for ADP EeTime application. Augusta Information Technology Annual Report Page 26  Processed multiple security requests.  Provided ongoing support for IT related purchases.  Performed multiple installs of the CityView software applications.  Performed multiple password resets for the CityView application.  Provided ongoing support for the PLAZID Application.  Created and supported citizen engagement by deploying a GIS Mapping Public Comment Application for ARTS Transportation Vision 2040 http://gismap.augustaga.gov/auggagis/ARTSPublicComment/.  Supported Opportunity Zone Annual Report. Provided extensive GIS Analysis from data imported from various systems for property information within each zone, building permits, code enforcement actions, crime rate, and new businesses.  Used GIS data creation from CityView scripts to coordinate new procedures with IT and Planners to ensure methodology is approved, documented, and providing usable data for all departments.  Maintained and modified GIS data for CityView ArcGIS Server web services, supporting new inspector areas, realignment of code enforcement areas, and address validation for pending, current, and retired addresses from MRAD.  Maintained Zoning GIS Feature Classes and Mapping Support, including 26 Zoning Changes and 18 Special Exceptions.  Coordinated and supported additional changes to the MRAD/CityView integration.  Continue integration initiative of Planning and Developments GIS Feature Classes into Augusta`s Enterprise Geodatabase to support decision making and web access for other city departments data needs. Planned additional data integration and creation with Planners.  Provided GIS analysis and mapping support for Code Enforcement, including geocoding demolition permits, redistricting inspectors, analysis of Harrisburg Landlord versus Owner Occupied properties, and business license reporting.  Supported and created GIS features for flood property information.  Supported HAZUS Study Data and Data Integration.  Provided multilingual translations for public outreach documents, posters, and advertisements.  Install and configure NAS server.  Assisted with A/V setup for BZA and Planning Commission meetings.  Completed 395 work orders.  Managed the life-cycle process and replacement process for a variety of desktop equipment to include PCs, laptops, tablets, and peripherals.  Completed MAC process for upgrade of Pollock devices.  Completed MAC process for relocation.  Completed MAC process for secure credit card solution.  Completed MAC process for relocation of a Smartboard.  Completed MAC process for front-desk renovation.  Completed MAC process for relocation of Code Enforcement to the 3rd Floor of the Municipal Building.  Completed MAC process for relocation of License Clerks.  Completed MAC process for installation of plotter. Augusta Information Technology Annual Report Page 27 PLANNING AND DEVELOPMENT - LICENSE AND INSPECTION  Completed 679 work orders.  Relocated department to new location.  Provided ongoing support for ADP EeTime time clocks.  Provided ongoing support for ADP EeTime application.  Processed multiple security requests.  Provided ongoing support for the CityView Application.  Conducted monthly status meetings to stay informed on all License and Inspection technology needs.  Created multiple custom reports from CityView.  Created multiple custom searches in CityView.  Provided multiple CityView configuration and rule updates.  Provided support for the annual Alcohol License Renewal process.  Provided support for the annual Business License Renewal process.  Provided support for the annual Request for Gross Revenue process.  Provided ongoing support for IT related purchases.  Provided ongoing support for the CityView Mobile Application.  Provided ongoing support for the CityView Public Portal Application.  Provided eVerify report/file for Business Licenses.  Processed multiple vendor access requests for CityView.  Upgraded the CityView application to version 2015.7 SP2.  Processed multiple Open Records Requests for Permit information.  Performed multiple installs of the CityView software applications.  Performed multiple password resets for the CityView application.  Assisted with data clean-up within the CityView database.  Implemented the CityView/Master Road and Address (MRAD) integration within CityView.  Upgraded to EMV credit card readers at Marvin Griffin Road.  Upgraded to EMV credit card readers at the Municipal Building.  Provided ongoing support for the COC WebPublic Application.  Implemented Building Permits on the CityView Public Portal.  Created Views to produce consistent statistics for Licensing, Permits and Code Enforcement cases.  Added Planning fees to CityView.  Worked with License and Inspection to help them reduce their radio inventory by 18 radios resulting in an annual savings of $8,100.00.  Provided ongoing support for NovusAgenda application.  Provided support of ADP EeTime application.  Provided ongoing support for OneSolution application.  Maintained GIS features for CityView supporting modifications to Inspector Mapping during deployment of new staff.  Supported mapping requests for planning sessions and meetings.  Created user access and training for Augusta Maps Secured Sign-In for field verification of departmental activities including Code Enforcement, Permits, etc. Augusta Information Technology Annual Report Page 28  Continued support for GIS data creation from CityView data for mapping and analysis of data related issues. PROBATE COURT  Updated Auto Attendant.  Provided ongoing support for ADP EeTime application.  Deployed new Probate Court Management System, PCM.net by CJT. This replaces a legacy in- house application with a web version.  Completed 137 work orders.  Managed the life-cycle process and replacement process for a variety of desktop equipment to include PCs, laptops, tablets, and peripherals.  Quoted, Managed and Installed 1 new equipment order. PROBATION  Transitioned Probation from T-1 connection VPN connection.  Provided New World LERMS access to Probation Field Supervision Agents.  Completed 31 work orders. PROCUREMENT  Enhanced Procurement Web Site with new icons and structure.  Enhanced Procurement Department Web Site with new icons and structure.  Provided ongoing support for application in OneSolution.  Successfully implemented Contract Management module in OneSolution.  Provided coordination of IT purchases based on departmental needs.  Provided support for OneSolution year-end processes.  Provided coordination of IT purchases based on departmental needs.  Provided continued support for ADP EeTime application.  Processed multiple network and application security requests.  Provided coordination of IT purchases based on departmental needs.  Provided support for OneSolution year-end processes.  Provided ongoing support for OneSolution.  Provided coordination of IT purchases based on departmental needs.  Researched requirements and implemented NIGP codes in OneSolution.  Graphics support for Procurement SOP, vendor workshops, and other special projects.  Completed 305 work orders.  Quoted, Managed and Installed 4 new equipment orders.  Managed the life-cycle process and replacement process for a variety of desktop equipment to include PCs, laptops, tablets, and peripherals.  Completed MAC process for relocation of the Print Shop to its new location. Augusta Information Technology Annual Report Page 29 PRINT SHOP  Relocated department to new location.  Supported graphics being printed by print shop in formatting, etc.  Installed network and Wi-Fi hardware for new Print shop.  Completed 34 work orders. PUBLIC DEFENDER  Provided ongoing support to Office of the Public Defender.  Completed 571 work orders.  Managed the life-cycle process and replacement process for a variety of desktop equipment to include PCs, laptops, tablets, and peripherals.  Quoted, Managed and Installed 1 new equipment order.  Completed MAC process for emergency relocation of staff. RCCI  Provided ongoing support for ADP EeTime application.  Provided ongoing support for ADP EeTime time clocks.  Provided ongoing support for NovusAgenda application.  Upgraded Inmate Canteen database, Oasis, to Oracle 11.  Supported vendor demonstrations for work order project.  Completed 94 work orders.  Quoted, Managed and Installed 2 new equipment orders.  Managed the life-cycle process and replacement process for a variety of desktop equipment to include PCs, laptops, tablets, and peripherals. RECREATION, PARKS, AND FACILITIES ADMINISTRATION  Completed ADP EeTime Timekeeper Requests.  Provided support for Time Clocks at all Recreation locations.  Provided support for NovusAgenda application.  Provided support for OneSolution application.  Ordered, programmed and deployed 80 new cellphones as replacements for radios.  Worked with Recreation to help them reduce their radio inventory by 47 radios. This resulted in a saving of $20,000.00.  Provided ongoing support for ADP EeTime application.  Provided ongoing support for ADP EeTime time clocks at all Recreation locations.  Provided ongoing support for NovusAgenda application.  Provided ongoing support for OneSolution application.  Processed multiple security requests.  Provided ongoing support for the CLASS Application. Augusta Information Technology Annual Report Page 30  Provided ongoing support for CLASS credit card processing.  Provided ongoing support for CLASS On-Line Registration.  Provided ongoing support for the CLASS biometrics.  Provided ongoing support for IT related purchases.  Performed multiple password resets for the CLASS application.  Provided ongoing support for the Lucity Application.  Provided ongoing support for the Senior Nutrition Program.  Provided ongoing support for the AIMS Program.  Provided ongoing support for the Calsense application.  Performed multiple installs of the CLASS software applications.  Provided maps for landscape planning by the Recreation Personnel for projects throughout Augusta.  Maintained Parks feature class and acreage information.  Completed 419 work orders.  Managed the life-cycle process and replacement process for a variety of desktop equipment to include PCs, laptops, tablets, and peripherals.  Quoted, Managed and Installed 14 new equipment orders.  Completed MAC process for relocation of ADP Time Clock (Riverwalk Special Events).  Completed MAC process for connectivity of Pollock device (Riverwalk Special Events).  Completed MAC process for installation of printer (Old Fire Station #3).  Completed MAC process for relocation of ADP Time Clock (Old Fire Station #3).  Completed MAC process for network expansion and BizHub connectivity (Records Retention).  Initiated process to begin appearance update of Recreation web site. AQUATICS  Submitted monthly employee wellness files for Payroll.  Completed 27 work orders at the Aquatic Center. BARTON VILLAGE  Completed 1 work order. BERNIE WARD COMMUNITY CENTER  Completed 1 work order. BLYTHE PARK  Completed 2 work orders. CARRIE J. MAYS  Completed 16 work orders.  Completed MAC process for network expansion. Augusta Information Technology Annual Report Page 31 CEMETERIES MAGNOLIA CEMETERY  Provided ongoing support of ADP EeTime time clocks. WESTVIEW CEMETERY  Provided ongoing support of ADP EeTime time clocks. DIAMOND LAKES  Completed 11 work orders.  Completed MAC process for upgrade of Pollock Devices. DOUGHTY PARK  Completed 2 work orders. EASTVIEW PARK  Completed MAC process for training lab. EISENHOWER PARK  Installed new WiFi Access Point on roof for wifi coverage of the baseball diamonds.  Completed 17 work orders. FACILITIES MANAGEMENT  Provided ongoing support for the Lucity application.  Supported vendor demonstration and data gathering for Parks and Facilities future work order management program migration from Lucity.  Completed 52 work orders.  Completed MAC process for upgrade of Pollock devices.  Completed MAC process for fax conversion.  Completed MAC process for relocation of offices to Peach Orchard Office.  Completed MAC process for network connectivity (Municipal Building).  Completed MAC process for laptop replacements (CBWDC). FACILITIES MANAGEMENT - MUNICIPAL BLDG  Relocated DEMARC for fire alarm and elevators to new location on 1st floor.  Completed 27 work orders. FLEMING ATHLETIC OFFICE  Completed 9 work orders. Augusta Information Technology Annual Report Page 32 GARRETT COMMUNITY CENTER  Completed 1 work order. H.H. BRIGHAM COMMUNITY CENTER  Completed 12 work orders. H.H. BRIGHAM SENIOR  Completed MAC process for wireless connectivity. H.H. BRIGHAM SWIM COMPLEX  Completed 12 work orders. JULIAN SMITH CASINO  Completed 2 work orders. MAY PARK COMMUNITY  Converted location from Wifi Bridges to fiber connectivity for city network access.  Completed 2 work orders. MCBEAN PARK  Completed 20 work orders. MCDUFFIE WOODS PARK  Completed 2 work orders. NEWMAN TENNIS CENTER  Installed new cabling.  Completed 20 work orders.  Completed MAC process for additional network data drops.  Completed MAC process for connecting Pollock device to network. OLD GOVERNMENT HOUSE  Completed 17 work orders. SAND HILLS COMMUNITY CENTER  Completed 27 work orders. WARREN ROAD COMMUNITY CENTER  Completed 2 work orders. Augusta Information Technology Annual Report Page 33 RECREATION FACILITIES  Completed 96 work orders. RIVERWALK SPECIAL EVENTS  Completed 5 work orders. SENTINEL  Completed 9 work orders. SHERIFF`S OFFICE ADMINISTRATION  Developed a software application to support the capture, indexing, and storage of body camera videos.  Completed ADP EeTime Timekeeper Requests.  Installed NAS server.  Upgraded 90 Motorola MDT`s to Windows 7 to be compliant with CJIS directive regarding security updates.  Added 250 MDT`s to the domain so they can receive security updates and utilize outlook.  Worked with Motorola and the Sheriff’s Office to formulate new radio templates for the addition of 2 new talk groups.  Coordinated the programming of 687 radios with the Sheriff`s Office with the new talk groups for the new zones.  Coordinate the removal of 110 Motorola MDTs for the Sheriff`s Office. Installed 110 new GETAC computers.  Provided ongoing support for ADP EeTime application.  Provided ongoing support for ADP EeTime time clocks at various locations.  Provided ongoing support for OneSolution application.  Provided ongoing support for NovusAgenda application.  Provided ongoing support and sustainment of the New World RMS Suite.  Implemented and trained New World Users on the Decision Support System (DSS).  Upgrade versions of New World LERMS throughout the year.  Created additional GIS feature classes and added them to the Sheriff Secured Service on GISMap for internal use and collaboration.  Modified current GIS data and created new data for Police Areas to conform to New World geocoding requirements. Provided database support for New World MSP Implementation which requires transitioning data to a previous version of ArcGIS (9.0) to support their application. Augusta Information Technology Annual Report Page 34  Maintained Crime Mapping Application feature in GISMap for displaying searchable crime categories by data ranges, area buffers, beat selection, and address. .  Supported GIS Users in software training, GIS applications, and mapping.  Completed 278 work orders.  Managed the life-cycle process and replacement process for a variety of desktop equipment to include PCs, laptops, tablets, and peripherals.  Quoted, Managed and Installed 30 new equipment orders.  Completed MAC process for security data outlet at 400 building. BAILIFFS  Completed 3 work orders. BOOKING  Completed 178 work orders. CID  Deployed Dragon Naturally Speaking to all Investigators in CID.  Provided ongoing support for the Tag Search application.  Implemented version upgrade of the interview room recording software, Case Cracker.  Completed 789 work orders.  Completed MAC process for relocation of equipment. CIVIL DIVISION  Completed 57 work orders. CRIME SCENE  Completed 3 work orders. DANIEL VILLAGE  Developed an in house solution to deploy Body Worn Cameras to the Uniformed Division.  Provided IT Support to the RCSO during the 2015 Masters Tournament.  Implemented Brazos E-Citation for the Sheriff`s Office Traffic Division.  Upgrade versions of New World Mobile throughout the year.  Completed 579 work orders. DARE  Completed 43 work orders. INTERNAL AFFAIRS  Completed 50 work orders. Augusta Information Technology Annual Report Page 35 JAIL ADMIN  Completed 269 work orders.  Completed MAC process for upgrade of Pollock devices.  Completed MAC process for laptop replacements.  Completed MAC process for Smart Board recalibration and repair. NARCOTICS  Completed 132 work orders.  Completed MAC process for upgrade of Pollock devices.  Completed MAC process for relocation of computer equipment. QUARTERMASTER  Completed 15 work orders. RECORDS  Completed 321 work orders. SOUTHGATE  Completed 763 work orders.  Completed MAC process for upgrade of Pollock devices.  Completed MAC process for relocation of equipment. TRAINING CENTER  Completed 167 work orders.  Completed MAC process for laptop replacements.  Completed MAC process for connectivity of Pollock device. WEBSTER DETENTION CENTER  Upgrade versions of New World Corrections Management throughout the year.  Installed 3 Cisco Wireless Access Points in the jail administration area.  Completed 355 work orders. SOLICITOR GENERAL  Provided ongoing support for ADP EeTime application.  Migrated office to Tracker by PAC, a Case Management System.  Created custom print form for office to print summons.  Completed 389 work orders.  Quoted, Managed and Installed 2 new equipment orders. Augusta Information Technology Annual Report Page 36  Managed the life-cycle process and replacement process for a variety of desktop equipment to include PCs, laptops, tablets, and peripherals.  Completed MAC process for laptop replacements. SOLICITOR GENERAL – VICTIM’S ASSISTANCE  Completed 68 work orders. STATE COURT JUDGE  Provide support for OneSolution application.  Setup Windows Surface Pro to run EWI for Evidence Search Warrants allowing the State Court Judges to issues warrants anywhere in the State of Georgia.  Upgraded Court Recording Software (BIS) to the latest version.  Completed 98 work orders.  Quoted, Managed and Installed 5 new equipment orders.  Managed the life-cycle process and replacement process for a variety of desktop equipment to include PCs, laptops, tablets, and peripherals.  Completed MAC process for laptop replacements. SUPERIOR COURT JUDGE  Completed 389 work orders.  Quoted, Managed and Installed 6 new equipment orders.  Managed the life-cycle process and replacement process for a variety of desktop equipment to include PCs, laptops, tablets, and peripherals.  Completed MAC process for laptop replacements.  Completed MAC process for relocation of equipment. TAX ASSESSOR'S OFFICE  Relocated department to new location.  Provided ongoing support for ADP EeTime application.  Provided ongoing support for OneSolution application.  Processed multiple security requests.  Provided ongoing support for the WinGAP Application.  Provided ongoing support for the TACS Application.  Assisted with creating 2015 Future Year for 2016.  Assisted with producing the 2015 Mobile Home Tax Digest.  Performed the Year-end procedures for WinGAP.  Provided ongoing support for IT related purchases.  Assisted with producing the 2015 Mobile Home Tax Digest.  Assisted with multiple WinGAP upgrades and structure fixes.  Provided ongoing support for the New Business Process for TAO in CityView.  Provided support for computer replacements.  Performed multiple installs of the WinGAP software applications. Augusta Information Technology Annual Report Page 37  Provided ongoing support for the COC Web Public Application.  Provided support for MRAD Addresses with WinGAP as the authoritative site address, expedites TAO data entry, and provides validated data.  Continued project support and QC for the ITOS project. Worked with the Carl Vinson Institute of Government at the University of Georgia to import data in to Pictometry software for TAO appraisers to correct sketches in WinGAP.  Maintained Authoritative Parcel Data for Augusta, Parcel Polygon, ROW, Dimensions, and Annotation modifications for 2015.  Maintained workflow with TAO to track work, validate changes, and finalization of parcel number assignment.  Maintain Pictometry Connect Organization, created new web services to support staff and allows utilization of software in the field.  Provided analysis on subdivisions and residential parcels for reporting and mapping.  Provided analysis of mobile home data and initiated Planning and Development coordination with TAO Mobile Home Appraiser, resulting in improved and validated addresses by TAO Staff.  Analyzed TAO/TCO Returned Mail in order to determine a cause and resolution to addressing- related problems.  Supported Mobile Home Data Entry and Validation. GIS Technicians added missing address points provided by TAO`s mobile home appraiser.  Supported Neighborhood Statistics and Map for Re-Coding Project in ArcGIS Online (AGOL) and trained clients on technology.  Completed 294 work orders.  Quoted, Managed and Installed 6 new equipment orders.  Managed the life-cycle process and replacement process for a variety of desktop equipment to include PCs, laptops, tablets, and peripherals.  Completed MAC process for connection of Audio-Visual Equipment in Conference Room.  Completed MAC process for additional Pollock device.  Completed MAC process for upgrade of Pollock devices.  Completed MAC process for relocation of equipment. TAX COMMISSIONER'S OFFICE  Programmed and installed 8 new Extended Mobility users.  Provided ongoing support for ADP EeTime application.  Provided ongoing support for OneSolution application.  Provided ongoing support for ADP EeTime time clocks in various locations.  Provided ongoing support for NovusAgenda application.  Provided support for computer replacements.  Processed multiple security requests.  Provided ongoing support for the VCS Tax Application.  Provided ongoing support for the Sturgis Pay Application.  Provided ongoing support for the SAGE (Peachtree) Application.  Provided ongoing support for the GRATIS Application.  Performed weekly updates of the Tax Bill Export for Sturgis Web Services and the TCO Web Site. Augusta Information Technology Annual Report Page 38  Provided ongoing support for the FiFa Interface process.  Periodically updated Mail Fee for specified batch numbers.  Provided ongoing support for IT related purchases.  Performed the SAGE (Peachtree) Year-end process.  Upgraded Sage 50 (Peachtree) to 2016 Premium Accounting on server and client machines.  Assisted with the 2015 Tax Bill Process.  Processed multiple vendor access requests for VCS Tax.  Processed multiple vendor access requests for MAVRO.  Processed multiple vendor access requests for Q-Matic.  Processed multiple vendor access requests for Logicalis.  Provided ongoing support for the Logicalis Call Center system.  Assisted with the GA Bank and Trust scanning implementation.  Performed multiple installs of the VCS Tax software applications.  Worked with DOR on the GRATIS CIP to OSA Router Conversion.  Provided ongoing support for the VCS Tax/MAVRO interface.  Provided ongoing support for the COC Web Public Application.  Provided MRAD support for returned mail evaluations.  Analyzed taxes collected by Commission District and provided breakdown of unpaid, paid, and school board calculations.  Maintained and expanded mapping project for TCO, combining available property locations for Land Bank Authority, Augusta Owned, No Bid, ANIC, CHDOs, and Flood Properties.  Completed 893 work orders.  Quoted, Managed and Installed 25 new equipment orders.  Managed the life-cycle process and replacement process for a variety of desktop equipment to include PCs, laptops, tablets, and peripherals.  Completed MAC process for relocation of Smartboard (South Augusta).  Completed MAC process for upgrade of Pollock devices (South Augusta).  Completed MAC process for front desk connectivity (South Augusta).  Completed MAC process for security troubleshooting (South Augusta).  Completed MAC process for relocation of Apple TV (South Augusta).  Completed MAC process for upgrade of Pollock devices (West Augusta). TAG OFFICE – EAST AUGUSTA  Completed 10 work orders. TAG OFFICE – SOUTHSIDE  Relocated Southside Tag Office Network to new building on Hwy 25.  Completed 55 work orders. TRANSIT DEPARTMENT  Provide hardware and application support for the RouteMatch application.  Provide support for the Trapeze/Pass application.  Provide support for the OneSolution application. Augusta Information Technology Annual Report Page 39  Provide support for the NovusAgenda application.  Researched and coordinated efforts regarding possible software solution for Fixed Route Buses.  Researched and coordinated efforts regarding upgrade or replacement of Paratransit software solution.  Maintained and coordinated GIS feature class updates for bus maps, individual route cards, and community outreach graphics.  Created graphics for multi-lingual posters for buses for announcements.  Supported Transit and MacDonald for proposed routes requested by Commissioners and the public. Created maps, route cards, posters, and slide presentation graphics for presentation at community and commission meetings.  Participated in vendor discussions for future bus application initiative.  Completed 111 work orders.  Completed MAC process for additional network drops. UTILITIES ADMINISTRATION  Enhanced Utilities Department Web Site with new icons and structure.  Ordered, programmed, and deployed 40 new MIFI`s to be user with Cityworks.  Installed and configured server for Cityworks and Enquesta.  Installed and configured server for CityView.  Created a report for Lucity Parts - Purchased and Used for all parts from 2010 - 2015.  Supported EIOBoard for Utilities Engineering and Safety Departments.  Modified and Managed SQL Queries for Water Loss Study Team.  Support Utilities Month-End process procedures.  Managed enQuesta user security.  Supported ICOM3 application.  Managed iDoxs user security.  Managed Invoice Cloud user security.  Managed Cognos scheduled reports.  Managed Utilities e-mail distribution groups.  Provided queries as needed to AUD for enQuesta data.  Managed Cognos user security.  Supported Compliance Suite.  Managed enQuesta File Server.  Supported enQuesta application.  Supported Invoice Cloud Biller Portal.  Created Backflow data reports from Lucity SQL database.  Provided and coordinated IT purchases based on departmental needs.  Processed multiple network and application security requests.  Implemented AUD Projects Controls Program.  Provided ongoing support for Projects Controls Program. Augusta Information Technology Annual Report Page 40  Provided ongoing support for Compliance Suite.  Automated conversion of enQuesta month-end file for proper formatting for OneSolution.  Provide support for the NovusAgenda application.  Provide support for ADP EeTime application.  Provide support for ADP EeTime biometric time clocks located in various locations.  Provide support for OneSolution application.  Provided MRAD address comparison for Enquesta and identified addresses requiring further validation for assets for integration with Stormwater accounts.  Supported Cityworks Implementation (GIS Database Design and Implementation, Project Coordination, Training, and Support) of the following modules: o Facilities Maintenance o Engineering Projects Program o SL RAT Program o Sanitary Sewer Connection Program o Utilities Locator Program o Storeroom Solution  Supported Cityworks Fort Gordon with modifications, reporting, and maintenance.  Supported relational databases Cityworks and ArcSDE with SQL Replication to improve efficiency of data transfer to ensure timely support for updating data.  Supported Cityworks upgrades for 2015 including database, program, and interfaces with Motorola 311 CSR.  Supported Cityworks with Crystal Report creation for clients and performed Cityworks Analytics for supporting documentation.  Supported Utilities Fiber Project 2015: GIS Procedure and Cityworks Utilities Installation and Locates.  Supported Utilities Easement Project.  Provided ongoing support for enQuesta.  Provided support for H2O Map.  Processed multiple network and application security requests.  Completed 295 work orders.  Managed the life-cycle process and replacement process for a variety of desktop equipment to include PCs, laptops, tablets, and peripherals.  Quoted, Managed and Installed 55 new equipment orders.  Completed MAC process for upgrade of AutoCAD Infrastructure & Design.  Completed MAC process for upgrade to Smartboard.  Completed MAC process for installation of new computer for Smartboard.  Completed MAC process for network expansion in the Engineering area.  Completed MAC process for relocation of computer from Wylds Road location.  Completed MAC process for Ricoh Interactive Display. BAY STREET  Provided ongoing support for enQuesta.  Provided support for H2O Map.  Processed multiple network and application security requests. Augusta Information Technology Annual Report Page 41  Completed 293 work orders. CENTRAL AVE  Implemented Cityworks Phase II and provided mobile support.  Provided on-going support for ETAP.  Provided ongoing support for NetMotion.  Provided ongoing support for Cityworks.  Provided and coordinated IT purchases based on departmental needs.  Implemented mobile devices for Utilities Facilities & Maintenance.  Processed multiple network and application security requests.  Completed 4 work orders. CONSTRUCTION AND MAINTENANCE (WYLDS RD)  Enrolled employees in Biometrics for EeTime.  Created queries for 311 to search for Lucity tickets generated by 311.  Provided ongoing support for Cityworks.  Provided ongoing support for NetMotion.  Implemented 311 Motorola/Cityworks integration.  Provided ongoing support for enQuesta.  Continued support of Utilities Construction and Maintenance department.  Provided and coordinated IT purchases based on departmental needs.  Processed multiple network and application security requests.  Supported ICOM3 application.  Completed 237 work orders.  Completed MAC process for Smartboard upgrade.  Completed MAC process for installation of new computer for Smartboard. FORT GORDON  Converted location from cable modem to fiber connectivity for city network access.  Provided and coordinated IT purchases based on departmental needs.  Processed multiple network and application security requests.  Upgraded to Voice Over Internet Protocol (VOIP) telephone service.  Completed 58 work orders.  Completed MAC process for fiber conversion.  Completed MAC process for equipment relocation.  Completed MAC process for Pollock network connectivity. HIGHLAND AVE FILTER PLANT  Upgraded 10 Gig switch at the Utilities Cushman Building for 10 GB Connectivity.  Completed 147 work orders.  Supported Water Quality Report.  Provided ongoing support for NetMotion.  Provided mobile devices support. Augusta Information Technology Annual Report Page 42  Continued support of Water Treatment Plants.  Provided and coordinated IT purchases based on departmental needs.  Implemented mobile devices.  Processed multiple network and application security requests. HIGHWAY 25  Provided ongoing support for Cisco Agent and Supervisor Desktop.  Provided ongoing support for Cisco CRS Historical Reporting.  Supported cashiering receipt printers.  Provided ongoing support for enQuesta.  Provided ongoing support for Q-Matic system.  Provided support for EIOBoard application.  Supported IVR phone system.  Implemented iNovah, a new cashiering application that integrates with enQuesta.  Managed enQuesta user security.  Managed iNovah user security.  Managed Invoice Cloud user security.  Supported Cisco IVR call recordings.  Provided queries as needed to AUD for IVR data.  Managed Cisco Desktop Agent and Supervisor user security.  Supported iNovah.  Supported Invoice Cloud Biller Portal.  Continued support of Customer Service department.  Provided and coordinated IT purchases based on departmental needs.  Processed multiple network and application security requests.  Supported enQuesta Screen Pop application.  Implemented enQuesta Document Designer.  Installed new receipt printers for Utilities Cashiers.  Supported Kubra iDoxs application.  Supported iNovah Application Management Portal (AMP).  Assisted with supporting EDMS.  Relocated Utilities Hwy 25 Network to new building.  Completed 268 work orders.  Completed MAC process for installation of Smartboard.  Completed MAC process for installation of Training Lab. LANEY WALKER BLVD  Supported IVR Customer Service Holiday messages.  Upgraded enQuesta from version 3e to 5R.  Provided ongoing support for Cisco Agent and Supervisor Desktop.  Provided ongoing support for Cisco CRS Historical Reporting.  Managed bi-weekly Open Issues discussion via conference call with vendor (Systems and Software) to keep abreast of the status of open enQuesta issues. Augusta Information Technology Annual Report Page 43  Supported cashiering receipt printers.  Implemented iNovah, a new cashiering application that integrates with enQuesta.  Provided ongoing support for enQuesta.  Managed enQuesta printers.  Replaced Kubra, Utilities` credit card processing vendor, with Invoice Cloud.  Made various enhancements to the Utilities IVR system/script.  Supported IVR phone system.  Supported EIOBoard for downtown Customer Service.  Modified IVR Utilities script for break-in messages.  Managed enQuesta user security.  Managed iNovah user security.  Managed Invoice Cloud user security.  Supported Cisco IVR call recordings.  Provided queries as needed to AUD for IVR data.  Managed Cisco Desktop Agent and Supervisor user security.  Managed Cognos user security.  Supported iNovah.  Supported Invoice Cloud Biller Portal.  Continued support of Customer Service department.  Provided and coordinated IT purchases based on departmental needs.  Processed multiple network and application security requests.  Supported enQuesta Screen Pop application.  Implemented enQuesta Document Designer.  Implemented IVR / Invoice Cloud interface.  Installed new receipt printers for Utilities Cashiers.  Supported WebConnect, Utilities` online payment system.  Supported Kubra iDoxs application.  Supported iNovah Application Management Portal (AMP).  Assisted with supporting EDMS.  Completed 267 work orders. METERING  Provided ongoing support for Meter Reading Handheld units.  Upgraded MVRS to version 8.5.5.  Provided ongoing support of MVRS.  Provided ongoing support for enQuesta.  Supported Invoice Cloud Biller Portal.  Continued support of Metering department.  Provided and coordinated IT purchases based on departmental needs.  Processed multiple network and application security requests.  Created a new report for meter readings that have been estimated.  Set up MVRS Mobile Collector.  Set up Surface Pros for Utilities with NetMotion VPN to enable them to access Cityworks while out in the field. Augusta Information Technology Annual Report Page 44  Completed 124 work orders. N. MAX HICKS WATER TREATMENT PLANT  Implemented Cityworks Phase II and provided mobile support.  Continued support of Water Treatment Plants.  Provided and coordinated IT purchases based on departmental needs.  Processed multiple network and application security requests.  Completed 78 work orders.  Completed MAC process for upgrade of Pollock devices. RAW WATER PUMPING  Provided and coordinated IT purchases based on departmental needs.  Processed multiple network and application security requests.  Completed 52 work orders.  Completed MAC process for upgrade of Pollock devices. WASTE WATER TREATMENT  Managed OP10 user security.  Provided as needed support of Operator 10.  Updated OP10 from version 10 to version 10.22.1251.  Provided and coordinated IT purchases based on departmental needs.  Processed multiple network and application security requests. Commission Meeting Agenda 3/30/2016 2:00 PM Radio System Update Department:Information Technology Department Department:Information Technology Department Caption:Provide an update on the new radio system project. Background: Analysis: Financial Impact: Alternatives: Recommendation: Funds are Available in the Following Accounts: REVIEWED AND APPROVED BY: Finance. Law. Administrator. Clerk of Commission Cover Memo Commission Meeting Agenda 3/30/2016 2:00 PM RFP Item #16-126 Online Training & Records Management System Vendor Award Request Department:Fire Department:Fire Caption:Motion to authorize award of RFP #16-126, Online Training & Records Management System, of Augusta, Georgia Fire Department to Target Solutions subject to final contract negotiations; also authorize the Mayor to execute the final negotiated contract. Background:This system will be used for the purpose of scheduling, managing, and documenting all training recertification hours and licensure in the areas of firefighting, EMS, EMA, Emergency Vehicle Operations, Human Resources, and NFPA/OSHA Compliance. In addition, the online platform will allow department members to assign, monitor, and document all critical activities to ensure that state/federal laws and departmental policies pertaining to training hours and certifications are being followed. Analysis:After careful review and scoring of the proposals submitted to the Procurement Department in response to RFP Item #16-126 Online Training & Records Management System, Target Solutions was the only vendor that met all the criteria outlined in the specification. Financial Impact:Funding for this contract is allocated in the Fire Department's operational budget. The Fire Department estimates the annual contract to be approximately $28,257.50. Alternatives:None at this time. Recommendation:To approve the motion to authorize award of RFP #16-126 Online Training & Records Management System of Augusta, Georgia Fire Department to Target Solutions subject to final contract negotiations, and to authorize the Mayor to execute the final negotiated contract. Cover Memo Funds are Available in the Following Accounts: 274034110-5237111 REVIEWED AND APPROVED BY: Finance. Law. Administrator. Clerk of Commission Cover Memo Commission Meeting Agenda 3/30/2016 2:00 PM Startup Costs In-House Probation Office Department:Administrator/Finance Departments Department:Administrator/Finance Departments Caption:Approve a transfer of $333,500.00 from the 2016 Contingency Fund to State Court for the purpose of establishing an in-house probation office. (Deferred from the Commission March 1, 2016 meeting) Background:See attachments. Analysis: Financial Impact: Alternatives: Recommendation: Funds are Available in the Following Accounts: Operating costs will come from General Fund Contingency in the amount of $333,500. Administrator will make appropriation from capital budget for the capital items in the amount of $158,400.00 REVIEWED AND APPROVED BY: Cover Memo vo .D,co mxt,o o o!E:rDx;9ai. (Doo-iFa ol o -{ (') -4oooq.E q mo,n!o i'Ei q fLo6"t.DC='01, fimxEo 6o troatrIA 0) ! oI.|o oEL T'o UIo q oo1A m 1t!. 3o, oat, o NoF C') q'FBkX=rF9raH=.r*';Eq!6==-n---5-oq=.dt-,0E'T;d66=^l=A-e<3iqaffI:roo++;+x'of6'5'6'X;B', q g 5 0E: <-q +U^oa6*l-.1 0a o Os.)q-ootrf NA 1r, tsN(4) -ot(oulo * o o, ErD o 3q oo o Co-o o !.3o oo-Eofo =oo !-oE.N8O ,aLH fiOor rf =*=t aa(Ln;,9 Egoo*[5,.CI JorEe =16o+-qo,H{= \IN om5xEo Jtoti !!cf! E -=Jttd6=oia6'r rDf PNJurnu$*u {.d {.0 ,} tn ,n ,n ,n ,nlI*lq 6lE' *lo op N u, 13 a(,&O5(!5\t@l-'"Ei^ii66E5i<19 2-o i. i! -co 'o 'o 'u' U l;oo(rooooolooooooool lh66 tl;r; NtvN(o9.!r 9 Iourooooo oooo o (})t, ]]J(,oo ll-f * .r, <./> <r\ <rt.^ .r, ,rrl i llul EH-,uHrsl3ttr\ I \ lu rllorl' @ @ @ O Ut 0O {lH Zllul ss888;31.d o,e@tvtwur(!o)33333333oooooooo:rff,ff,r:rf++++4&+d 46qq6666 Capital ltems Estimated Costs Start up costs Cost Units Total Cost Law Enforcement Equipment S 1,800 18 5 32,400 all officiers certified for sworn officers to include body armor, gun, and other equip Desk and Chairs S 2,000 24 S 48,000 Misc office furniture/equip s 10,000 Vehicles Ssz,ooo 1 S 32,000 Computers and phones S 1,500 24 S 36,000 s 1s8,400 amount revised after site visit to Athens recommendation that all officers be certified Commission Meeting Agenda 3/30/2016 2:00 PM DSM Engineering Plastic Department: Department: Caption:Consider a request for DSM Engineering Plastic for relief of penalties and interest in the amount of $20,160.09 in accordance with attached tax statements Map# 090-0-001-01-2 and Map # 2110671. Background: Analysis: Financial Impact:Penalties Fees $15,354.23 Interest Fees $4,805.86 Alternatives: Recommendation: Funds are Available in the Following Accounts: REVIEWED AND APPROVED BY: Cover Memo AGBNDA ITEM REQUEST FORM Commission meetings: First and third Tuesdays of each month - 2:00 p.m. Committee rneetings: second and lastMondays of cscb month -lzt4s to I:05 p.m. Commission/Committce: (Please chcck one and insert meeting datc) Commission Public Safety Committee Public Services Committee Adrninistrative Services Committee Engineering Services Comminee ..,{ Finance Commiflee Date of Meeting Date of Meeting Date of Meeting Date of Meeting Date ol'Meeting--- Date of Meeting 313 lru Contact Inform*tion for IndividualtPrcsenter Making thc Request: Name: Address: Telephone Number: Fax Number: E-MailAddress: Captio opic of Discussion to be placed on the Agenda: F:b"-^tS). colr1 t["y*no-0-dot-ot- x ol^p+ )ttD67l Please scnd this request form to the follorving :rddress: Ms. Lena J. Sonner Clerk of Commission Room 806 Municipal Building 530 Grecne Street Augusta, GA 30901 Tclcphonc Numbcr: 706-821-1820 Fax Number: 706-82I-1838 E-MailAddrcss: lbonncr@augustaga.gnv Requests may be faxed, e-mailed or delivercd in person and must be rcccived in the Clerk's Office no later than 5:00 p.m. on the Wedncsday preccding the Commission mccting and 5:00 p.m. on the Tuesday prcceding thc Committce meeting of the following rveek. Afive- minute timc limit rvitl he allorvcd for presentations. 2015 Propertv Tax Statement Steven B. Kendrick Richmond County Tax Commissioner 535 Telfair Street-Suite 100 Augusta, GA 30901 TAKE CHECK OR TONEY OROER PAYABLE TO: Richmond County Tax Commissioner DSM ENGINEERING PLASTICS INC FINANCE DEPT 2267 WEST MILL RD EVANSVILLE,IN 47720 RETURN THIS PORTIOT{ wlTH PAYTENT (1% interest per month will be added if not paid by due date) B< Steven B. Kendrick Richmond Coun$ Tax Commissioner 535 Telfair Street-Suite 100 Augusta, cA 30901 Phone: 70S821-2391 Fax: 7C6.821-24'19 Building - -Lbna ;Value Value : Acreso i o .oooo AdiugtsdEntity Ftrfv Map: 2110671 Last payment made on: 0A1612016 Location: 1 COLUMBIA NITROGEN RD BillNo. 2015-392728 Due Date 11t15t2015 TOTAL DUE 19,618.72 Printed: 03/03/2016 For inquiries concerning your tax bills, homestead exemptions or motor vehicle registrations please call 706-821-2391or visit the Tax Commissioner's Office at 535 Telfair Street - Suite 100. www.arctax.com Tax Payer: DSM ENGINEERING PLASTICS INC Map Code: 2110671 PERSONAL Description: MEFFII NVENT/ Location: 1 COLUMBIA N]TROGEN RD Bill No: 2015-392728 District 002 RICHMOND COUNTY Fair Market Due Billing Diecount PaymentValue Date Date Date Good Though Exemptions 16,283,s83 11nsno,s o9/05/20'ts ogt2snolre | sr sN i tlet Taxabte Mittagej Assessment Exemptions \blue i na6 I Gross Tax Credit Net lax ------IIIIII lnterest at the rate of 1o/o per month will be added if not paid oy the oue date 10% late payment penalty will be added after due date or De&mber 20 of the biilyear whichever is later. Du9 to the property tax relief passed by the Govemor, the House of Representativesand the Georgia State Senate, the gradual reduction and elimination olthe Stateproperty tax may result in a reduction of your tax bill this year. Current Due Discount Penalty lnterest Other Fees Previous Payments Bqq(,laxes TOTAL DUE 149,419.09 0.00 14,94t.91 4,676.E1 0.00 149,419.09 0.00 19,618.72 Printed: 03/03/2016 Steven B. Kendrick Richmond County Tax Commissioner 535 Telfair Street-Suite '100 Augusta, GA 30901 TAKE CHECK OR If,ONEY OROER PAYABLE TO: Richmond County Tax Commissioner &< Steven B. Kendrick Richmond County Tax Commissioner 535 Telfair Street€uite 100 Augusta, GA 3090'l Phone: 706-821-239'l Fax: 7C6.821-2419- BulEing Land\6lue Value __3r4,soo i _o Entity NYLON POLYMER CO LLC C/O DSM ENGINEERING PLASTICS INC 2267 WEST MILL RD EVANSVILLE, IN 47720.6902 RETURI{ THIS PORTION wlTH PAYMENT (1% interest per monfi will be added if not paid by due date) Due Date 11t15t2015 Map : 090{-001-01-2 Last payment made on: O2nOnO16 Location: 1520 COLUMBIA NITROGEN DR For inquiries concerning your tax bills, homestead exemptions or motor vehicle registrations please call 706-821-2391or visit the Tax Commissioner's Office at 535 Telfair Street - Suite 100. www.arctax.com BillNo. 201s-753730 Billing Dste TOTAL DUE 541.37 Printed: 0U03/2016 Fair MartetAcres Valuc.0000 314,900 Adjusted i Nei Due Date Payment Good Through Exemptions 1r/15/201s 09/05t2015 09t25n015 -E -I --I ------ Tax Payer: NYLON POLYMER CO LLC Map Code: 090-0-001-01-2 REAL Description: 1520 COLUMBIA NITROGEN DR Location: 1520 COLUMBIA NITROGEN DR Bill No: 2015-753730 District 002 RICHMOND COUNTY Discount Date FirV ; Assesment Exemgtions Taxable iluittirge,\hlue i Rate I Gross flar Credit !,lot Tax TOTALS lnterest at the rate of 1o/o per month will be added if not paid by the due date. 1oo/o late payment penalty will be added after due date or December 20 of the billyear whichever is later. Due to the property tax_relief passed by the Governor, the House of Representatives and the Georgia State Senate, the gradual reduction and elimination olthe Statepropefi tax may result in a reduction of your tax bill this year. Current Due Discount Penalty lnterest Other Fees Previous Payments Back taxes TOTAL DUE 4,123.'t7 0.00 112.32 129,05 0.00 4,,23.17 0.00 541.37 Printed: 03/03/2016 Commission Meeting Agenda 3/30/2016 2:00 PM Funding NGO Department: Department: Caption:Ascertain whether the Augusta Government has ever provided taxpayer money to support non-governmental entities. If so, identify those agencies, date, and the amount of money provided. Render a decision as to whether a precedent was established when the governing body recently chose to award $20,000 to four non- governmental agencies. (Requested by Commissioner Bill Lockett) Background: Analysis: Financial Impact: Alternatives: Recommendation: Funds are Available in the Following Accounts: REVIEWED AND APPROVED BY: Cover Memo Commission Meeting Agenda 3/30/2016 2:00 PM Board of Regents Easement Fifteenth St. and Wrightsboro Road Department:Utilities Department:Utilities Caption:Motion to approve a Board of Regents Easement for Fifteenth St. and Wrightsboro Road. Background:The Augusta Utilities Department will construct a section of sanitary sewer in the Fifteenth St. and Wrightsboro Road area. A portion art of the sewer will traverse property belonging to the Board of Regents. Analysis:The attached easement agreement is necessary for the construction to proceed. Financial Impact:N/A Alternatives:Disapprove Board of Regents Easement for Fifteenth St. and Wrightsboro Road. Recommendation:Approve Board of Regents Easement for Fifteenth St. and Wrightsboro Road. Funds are Available in the Following Accounts: N/A REVIEWED AND APPROVED BY: Finance. Procurement. Law. Administrator. Clerk of Commission Cover Memo STATE OF GEORGIA; COI]NTY OF RICHMOI\D: NON.EXCLUSIVE EASEMENT WITH PERMITTED ENCROACHMEITiTS @or afimy with Special Relocation Rights) THIS NON-EXCLUSIVE EASEMENT, hereinafter referred to as "Easement," is ma le and enteredintothisdayof-,20|6,hereinafterreferredtoas''thedatellereof,'' with said date being inserted herein by Grantor at the time of its execution hereof, by and betwr:en the BOARD OF REGENTS OF THE TINMRSITY SYSTEM OF GBORGIA, a Department of the State of Georgia, whose address for purposes of this Easement is Board of Regents of the University System of Georgia, Attention: Vice Chancellor for Facilities, 270 Washington Street, S.W., rrrtlanta, Georgia 30334, Party of the First Part, hereinafter referred to as "Grantor" or "Regents," and AUG'USTA, GEORGIA, a unified government of the State of Georgia, whose address for purposes of this Ea.;ement is Attention: Augusta Utilities Director, 535 Telfair Street, Suite 910, Augusta, Georgia 30901, Party of the Second Part, hereinafter referred to as "Grantee" (the words "Grantor," "Regents" and "Grarrtee" to include their successors and assigns where the context requires or permits). WITNEEEETH THAT: WHEREAS, Regents is the owner of certain real properly lying and being in Augusta, Cieorgia, located along right-of-way known as Wrightsboro Road (the "Properfy"); and WHEREAS, said Property is owned by Regents for the use and benefit of Georgia Ii.egents University, hereinafter the "Institution;" and WHEREAS, Grantee desires to construct, operate, connect, and maintain a public sanita4, sewer system (hereinafter referred to as the "Utility Facility") in, on, over, under, upon, across, or thror.Lgh the Property (hereinafter referred to as the "Easement Area"); and WHEREAS, Grantor has constructed or intends to construct and maintain certain encroaclrments including but not limited to a parking lot and landscape (existing and proposed collectively referned to herein as the "Improvements") on, over and within the Easement Area in the general location and as depicted on Exhibit o'B", which is attached and incorporated herein; and WHEREAS, Grantee has determined that the Improvements will not impede or obstruct Grantee's interests and obligations in operating and maintaining its Utility Facility located urder or adjacent to the Improvements; and WHEREAS, Regents, in accordance with Regents' Policy Manual provision 9.9.4, authori:red and approved the granting and execution of a non-exclusive easement with permitted encroachmr:nts to Grantee across the property, but only to the extent and for the purpose of allowing Grantee, from time to time, to construct, operate, maintain the Utility Facility in, on, over, under, upon, across, or thror. gh the 97943 Page I of6 Easement Area, together with the right of ingress and egress over adjacent land of Regents as rnay be reasonably necessary to accomplish the aforesaid purposes; and WHEREAS, Regents authorized the granting of this Easement for a nominal consideration of TEN AND 00/100 DOLLARS ($10.00) and such further consideration and provisions as are dee,med to be in the best interests of Regents and the State of Georgia. NOW, THEREFORE, Regents, for and in consideration of the sum of TEN AND 00/100 DOLLARS (S10.00) in hand paid by Grantee to Regents at and before the sealing and delivery <:f these presents and other good and valuable consideration as specified by Regents, the receipt and sufficirrncy of which is hereby acknowledged, has bargained, sold, granted and conveyed and by these presex:s does hereby bargain, sell, grant and convey unto Grantee, or its successors and assigns, to the e>:tent of Regents' right, title and interest in and to the Easement Area and upon the terms and corrditions hereinafter set forth, a non-exclusive easement to construct, install, connec! maintain, repair, t'eplace, inspect, and operate the Utility Facility in, on, over, under, upon, across, or through the Easemerrt Are4 together with the right of ingress and egress over adjoining land of Regents as may be rearionably necessary to accomplish the aforesaid purposes, said ingress and egress to be over a route establir;hed by Regents and which may from time to time be changed by Regents, with Grantee being given sillty (60) days written notice of any change, upon the following terms and conditions: The Easement Area traverses the campus of the Institution and comprises that portion of the Property identified as a permanent easement comprising approximately 0.109 acres as beintl more particularly described on Exhibit "A", said legal description, plat or drawing being incorporatecl herein and by this reference made apart hereof, together with a temporary construction easement conrprising approximately 0.046 acres as also shown and described in the aforesaid Exhibit A. Unless Regents provides Grantee with written consent otherwise, Grantee may only accrrss the Easement Area, including the temporary construction area, from the adjacent public right<lf-ways as identified on Exhibit A, 1. The Easement Area shall be used solely for the purpose of planning, constructing, inr;talling, maintaining, repairing, replacing, inspecting, and operating the Utility Facility. 2. Grantee shall have the right, but not the duty, to remove or cause to be removed fr,lm the Easement Area only such trees, and undergrowth, as may be reasonably necessary for the proter:tion of Grantee's rights as described herein. Any and all structures, fencing and landscaping existing on the Easement Area as of the date hereof or placed thereon at Regents direction are hereby apprc,ved by Grantee as consistent with the rights granted hereby. Grantee acknowledges that Regents at alry time may construct improvements on the Property, but not the Easement Area, with industry strirndard site work. As to such construction, Grantee may temporarily remove or relocate any Ilcgents construction fence to access the Easement Area, at its sole expense, and as long as such lbncing remains closed at all times and is placed back in its original location and condition within a reasonable time period that does not unreasonably interfere with Regents' construction or site work as determined in Regents' sole discretion. Grantee shall repair or pay for any actual ,:[amage which may be done to growing crops, timber, trees, fences, buildings or other structures catlsed by Grantee's exercise of any rights under this agreement, provided that Grantee shall be notified within ninety (90) days of when said alleged damage shall have been discovered by Regents; and provided further that any of the aforesaid items do not obstruct, interfere or endanger Grantee's Utility Facility and g7g43 Page 2 of6 operations on the Easement Area in accordance with all other terms and conditions hereof. RegerLls shall notifu Grantee of any third party who owns any timber crops, fences or other structures discussed herein. Any growing crops or fruit trees so cut or damaged on said premises in the construction, reconstruction, operation and maintenance of said Utility Facility is to remain the property of the owner of said cr:ops or fruit trees. 3. After Grantee has installed and put into use the Utility Facility, a subsequent abandonmen:of the use thereof by Grantee shall cause a reversion to Regents of all the rights and interest grant:ld and conveyed herein to Grantee. As used herein "abandonment" shall mean nonuse of the Utility Facilily for a period of three hundred and sixty-five (365) consecutive calendar days. Upon such abandt:nment, Regents, at its discretion, may notiff Grantee in writing that Grantee has ninety (90) days from the date of the notification letter ("Notification Date") to respond to Regents' determination of non-use. If (.irantee fails to provide a satisfactory explanation as determined in the sole discretion of Regents, on or belbre the ninetieth (90fr) day after the Notification Date, all rights and interest granted and conveyed ht:rein to Grantee shall automatically revert to Regents. On, or before, the one hundred and eightieth (18r,r*) day after the Notification Date, Grantee shall have the option, to be exercised and executed within nint:ty (90) calendar days, of removing its Utility Facility from the Easement Area or leaving the same in place, in which event the Easement Area and utility facility shall become the absolute and sole prop trty of Regents, without the necessity of notice, demand, any action brought or taken by Regents, any inst:rument or conveyance executed or delivered by Grantee, any liability of Regents to make or pry any compensation therefore to Grantee or to any other person whomsoever, and the Utility Facility rihall be free and discharged from all and every lien, encumbrance, claim and charge of any character cre,iLted, or attempted to be created, at any time, by Grantee. 4. The temporary construction easement shall terminate upon the installation of the Utility I;acility, or upon expiration of the term of twelve (12) months from the date hereof, whichever is earlier. Fttrther, notwithstanding anything to the contrary herein, Grantee shall not come within 3' of rny of Regents' permanent or temporary improvements situated in the applicable temporary constit'uction easement area. Grantee acknowledges that this stipulation may result in the temlrorary construction easement being reduced in certain areas. 5. No title is conveyed herein by Regents to Grantee, and, except as herein specifically gre:nted to Grantee, all rights and interest in and to the Easement Area are reserved in Regents, who may mitke any use of the Easement Area not inconsistent with or detrimental to the rights and interest herein granr,ed and conveyed to Grantee. 6. 6.1 If Regents determines any or all of the Utility Facility placed on the Easement Area should be removed or relocated to an alternate site on state-owned land in order to avoid interferen,:e with Regents' use or intended use of the easement area, it shall grant a substantially equivalent noner.olusive easement to allow placement of the removed or relocated Utility Facility across the alternate site,, under such terms and conditions as Regents shall in its discretion determine to be in the best interest of li.egents and the State of Georgia, and Grantee shall remove or relocate their Utility Facility to the alternate easement area. Expenses incurred by Grantee in the removal and relocation of the Utility Facilit'r, from 97943 Page 3 of6 the Easement Area to the Altemate Easement Area, may be reimbursed by Regents if l) Grantee provides and Regents receives in advance of any construction being commenced a written estimate for the cost of such removal and relocation; and ii) Regents determines, in Regents sole discretion, that the remo'ral and relocation is for the sole benefit of Regents. 6.2 Upon written request by Grantee, or a third party, Regents, in its sole discretion, ma) permit the relocation of the Utility Facility to an alternate site on other lands owned by Regents so lonl; as the removal and relocation is paid by the party or parties requesting such removal and is at no cost or (:xpense to Regents. 6.3 If removal and relocation of the Utility Facility is permitted as provided herein, Rege rts and Grantee shall execute an amended easement agreement and Grantee shall further execute and de iver to Regents a quitclaim deed, prepared by or acceptable to Regents, conveying to Regents all of Grantee's rights and interest in and to the existing Easement Area and, if applicable at the time, any ten:Lporary construction area. 7. The rights and interest herein granted and conveyed to Grantee are to be used and enjoyerl at the sole risk of Grantee. ln consideration of the benefits to be derived here from, Grantee hereby r,lrleases, relinquishes and discharges and agrees to indemniff, protect, save, and hold harmless Reger:Lts and Regents' officers, members, employees, agents, and representatives (including the State Tort Clainrs Trust Fund, the State Broad Form Employee Liability Fund and the State Authority Operational Liabilil;y Trust Fund) from and against all liabilities, damages, costs and expenses causes of action, suits, de,mands, judgments, and claims (excluding those based upon the sole negligence of Regents excluding thosr: based upon the sole negligence of Regents concerning any activities within the scope of O.C.G.A. $ l3'8-2(b) relative to the construction, alteration, repair, or maintenance of a building structure, appurtenanc-'s, and appliances, including moving, demolition, and excavating connected therewith), arising from, by reason of, or in connection with: (a) injury to or death of any person or damage to property (1) in or on the Easement Area (2) in any manner arising from use, non-use or occupancy by Grantee or any of Gt'antee's officers, employees, agents, representatives, customers, invitees, licensees or contractors or (3) rr:sulting from a condition of the Easement Area, excluding any condition of the easement for which l;:egents specifically is responsible under this Easement, if any; this provision shall be subject to ap;:licable immunities and defenses as affiorded Grantee as a local governmental entity; (b) violation of any agreement, representation, warranty, provision, term or condition of this Easement by Grantee ot' any of Grantee's officers, employees, representatives, agents or contractors; or (c) violation of any law alfecting the Easement Area or the occupancy or use by Grantee of the Easement Area or temporary consr:ruction area. This indemnity extends to the successors and assigns of Grantee and survives the terminatiorr of this Easement, and to the extent allowed by law, the bankruptcy of Grantee. 8. Grantee shall not assign this Easement, or any right or interest herein, without the prior written consent of Regents. Consent to one assignment shall not invalidate this provision, requiring Fiegents' consent, and all later assignments shall likewise be made only on the prior written consent of Rege,nts and upon such terms and conditions as Regents determines to be in the best interest of Regents and tl:e State of Georgia. The words "assign" and "assignment" used herein shall include assignment by operiltion of law. 9. Grantee understands and hereby acknowledges that Regents does not by this Easement mi;ke any representations or warranty of any type, kind or nature whatsoever including, but not limited to, 97943 Page 4 of6 wananties as to the title to, sufficiency of the legal description of suitability to use or conditiorr of the Easement Area or temporary construction area. 10. Grantee shall comply with all applicable state and federal environmental statutes in its us,, of the Easement Area and shall obtain all permits and make such reports to the appropriate government algencies as are necessary for its lawful use of the Easement Area or temporary construction area. I l. Grantee agrees that the Improvements that encroach within the Easement Area, as shown o r Exhibit "B", will not impede or obstruct its interests and obligations in operating and maintaining ils Utility Facility located under or adjacent to the Improvements, and Regents is permitted to install arrd maintain the Improvements within the Easement Area. 12. Grantee shall record this Easement in real property records of the Superior Court of the corrnty in which the Property is located, and a recorded copy shall be forwarded to Regents. 13. All notices to Grantor shall be mailed to the address above stated. All notices to Grantee shall be mailed to: Augusta, Georgia Attn: Augusta Administrator 535 Telfair St., Suite 910 Augusta, GA 30901 with a copy to: Augusta Utilities Director Attn: Director 360 Bay St., Suite 180 Augusta, GA 30901 14. This Easement embodies the entire understanding of the parties and there are no further <:r other agreements or understandings, written or oral, in effect between the parties, related to the subjed matter hereof. This Easement may be amended or modified only by an instrument of equal formality sitrrned by the respective parties. TO HAVE AND TO HOLD TT{E EASEMENT AREA AND TEMPORARY CONSTRUI]TION AREA unto Grantee so long as the Easement Area is used for the purpose and in accordance viith the terms and conditions herein set forth. IN WITNESS WI{EREOF, Regents, acting pursuant to authority under law and through its duly authorized officers, has caused this Easement to be signed in its name with its official seal affixed hereto, and Grantee, acting pursuant to and in conformity with a properly considered and adopted resolution and g7g43 Page 5 of6 Signed, sealed and delivered as to the Board Of Regents in our presence: Unofficial Witness acting by and through its duly authorized officers, has caused this Easement to be signed in its nan:Le with its corporate seal affixed hereto, all as ofthe date hereof. (Signatures commence on next page) GRANTOR: BOARD OF REGENTS OF THE T]NTYERSITY SYSTEM OF GEORGIA By: JIM JAMES Vice Chancellor for Facilities Attest: SAM BURCH Secretary to the Board (SEAL OF THE BOARD OF REGENTS CIF THE UNTVERSITY SYSTEM OF GEORGTA) Official Witness, Notary Public My Commission expires: (Notary public seal affixed here) (Signatures continued on next page) 97943 Page 6 of6 Approved pursuant to O.C.G.A. $20-3-60(a): Signed, sealed and delivered as to both the Governor and Secretary of State in the presence of: Unofficial Witness Official Witness, Notary Public My Commission expires: (Notary public seal affixed here) Signed, sealed and delivered as to Grantee in the presence ofl Unofficial Witness Official Witness, Notary Public My Commission expires: (Notary public seal affixed here) (Signatures continued from previous page) STATE OF GEORGIA By: (Seal) NATTIAN DEAL, Governor Attest:(Seal) BRIAN P. KEMP, Secretary of State (Great Seal of the State of Georgia Affixed Here) GRANTEE: AUGUSTA, GEORGIA BY: (seal) NAME: Hardie Davis, Jr. Title: Mayor Title: Attest: (seall NAME: Title: (Seal affixed here) 97943 Page 7 of6 EXHIBIT ''A'' SANITARY SEWER EASEMENT Legal Description and Copy of Plat All that tract or parcel of land comprising the Easement Area, lying and being in Land Lot _._of the _th Land District, Augusta-Richmond County, Georgia, said tract or parcel of land being more fully shown and designated as "20' Permanent Easement" and "10' Temporary Construction Easeme:ltt" and "5' Temporary Construction Easement" on that survey dated 112212016 and titled "15ft Str,,et and Wrightsboro Road Sanitary and Storm Sewer Improvements-Easement Plat" as prepared by WK D ickson, bearing the seal of Tate Horton, Ga. Registered Land Surveyor No. 3027, attached hereto. ffisor6ffiE;;;;\&noNbfr6 D@lutr.rfl ffiQs rN ffi.wMmrr$ ffi cw.(am I 6, rrc. 6 Fff arE! fr1. 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I ii3 (krndas lmffi' GEORGIA REGENTS UNIVERSITY tud.d Houd4 tu he BOR dtu 60. tuF I Kimley>Horn ffi:,r:s'31 Board of Regents Esmt Area Augusta Information Technology - GIS Division, Augusta, GA March 9, 2016 0 100 20050 ft 0 30 6015 m 1:1,128 Disclaimer: While every effort is made to keep information provided over the internet accurate and up-to-date, Augusta does not certify the authenticity or accuracy of such information. No warranties, express or implied, are provided for the records and/or mapping data herein, or for their use or interpretation by the User. Commission Meeting Agenda 3/30/2016 2:00 PM James Brown plaza landscaping plan Department:Engineering Services Department:Engineering Services Caption:Motion to approve changes to James Brown Plaza Landscaping Plan. Background:At the December 1, 2015, meeting, the Commission approved a budget of $45,000 for landscaping and lighting improvements at the James Brown plaza on Broad Street. A design was prepared by the Cooper Carry consulting firm, which is also working on the longer-range Broad Street enhancements, to improve the visibility of the James Brown statue, and to begin to tie the plaza into the plans to enhance the use of Broad Street and improvements to the Augusta Common for festivals and events. Analysis:The first phase of landscaping improvements removes some of the shrubs that were blocking views of the statue. A second phase of hardscape, exhibits, and other improvements was planned to be incorporated with future Broad Street or Augusta Common improvements. It has been requested to consider removing some of the larger trees now, both to increase visibility of the statue, and anticipating the future improvements to Broad Street and the Common. Financial Impact:These changes can be accommodated within the authorized $45,000 capital budget if the Commission approves. Alternatives:Defer action on the trees until a future project phase. Recommendation:Approve the change in the landscape plan to remove the larger trees. Funds are Available in the Following Accounts: N/A Cover Memo REVIEWED AND APPROVED BY: Finance. Law. Administrator. Clerk of Commission Cover Memo Commission Meeting Agenda 3/30/2016 2:00 PM Protocol for Water Advisories Department: Department: Caption:Discuss the inadequate and untimely responses to recent water concerns. Explain why residents of those areas that were initially impacted were not given credible information that would have allowed them to make informed decisions on water usage. Provide information relative to the negative impact rusty water has on hot water heaters; sprinkler systems; commodes/sinks; clothes washing and most importantly health. Expound on the economic impact in that at least 2 hotels were negatively impacted. Consider the immediate implementation of a plan whereby the Utilities Director is not the final decision maker when there is a problem or perceived problem with the quality of water in ARC. (Requested by Commissioner Bill Lockett) Background: Analysis: Financial Impact: Alternatives: Recommendation: Funds are Available in the Following Accounts: REVIEWED AND APPROVED BY: Cover Memo Commission Meeting Agenda 3/30/2016 2:00 PM Strategic Workshops for 2016 Department:Administrator Department:Administrator Caption:Approve calendar of strategic workshops for 2016. Background:There are several strategic initiatives underway in Augusta in 2016 that require policy direction and prioritization from the Mayor and Commission. Each of these issues necessitates more in-depth presentation and discussion than the regular Committee and Commission meetings can accommodate. Analysis:It is recommended that the Mayor and Commission plan a series of workshops, similar to what were done in 2015 for SPLOST VII and the Budget, as two-hour special called meetings, from 10 am to Noon, generally on Wednesdays. The calendar proposed for these workshops is the following: Wed., April 13th, Planning, Land Use and Zoning principles Wed., May 4th, Recreation and Parks Master Plan recommendations Wed., June 8th, Transparency and Accountability policy update; capital improvements planning Sept. (TBD) Transit strategic operations plans, routing studies and service level analyses Oct. (TBD) Affordable housing update Nov. (TBD) Compensation & Classification study results and recommendations Dec. (TBD) Disparity study recommendations Financial Impact:N/A Alternatives:N/A Recommendation:Approve the calendar of strategic workshops for 2016 Funds are Available in the Following Accounts: N/A Cover Memo REVIEWED AND APPROVED BY: Finance. Law. Administrator. Clerk of Commission Cover Memo Commission Meeting Agenda 3/30/2016 2:00 PM Affidavit Department: Department: Caption:Motion to approve execution by the Mayor of the affidavit of compliance with Georgia's Open Meeting Act. Background: Analysis: Financial Impact: Alternatives: Recommendation: Funds are Available in the Following Accounts: REVIEWED AND APPROVED BY: Cover Memo