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!,'Hller Printing CO~J Inc.
1406 Reynolds Sueet
January 14, 2002
706/724-2222
Ms. Geri SaUlS
Purchasing Director
ROOln 605 - Municipal Building
530 Greene Street
Augusta, GA 30911
Augusto, GA 30901- J 049
Fox: 706/724-54/4
Dear Ms. Sal11S,
It is wi th great regret that I feel cOl11pelled to write this letter in regards to my
experience with trying to subnut a cOInpetitive bid on your itelTI #02-003, Section B.
Let Ine list 111Y lDany attenlpts to obtain infornlation in order to provide a fair and
competitive bid:
1) Per your General Inforlnation instructions, I contacted McConstant Brighalll
for furtller inforillation in order to obtain accurate specifications on 11/26 or
a couple of days sooner. I asked her numerous questions and explained my
questions which she understood, but, she could only answer one of my
questions. She did inforIn me that the "letterhead shell" refen-ed to the white
linen letterhead and not one of tlle others. She recommended I call you or
Cynthia to obtain the answers I needed.
2) On 11/26 @ 2 pIn I discussed with Cyntllia. I went over the saIne numerous
questions again, explained my questions again, and she seemed to understand
but did not know the answers. I then asked her would she pass this
information on to you and have you call me and she said she would.
3) On 11/28 @ 11 aIn I called and asked for you. You were not available so I
left a Inessage with Maritsa to 11a ve you call. 11le.
4) On 11/28 @ 1 :50 pIn Mary called Ine. I again reviewed my questions and she
could not answer then1, but, in our discussion I aslced if she could get a
salnple of each itelTI and that would answer the bulk of Iny questions. I also
explained that she could get these specifications froln the prior years printer
very easily. A printer knows better than anyone how to be specific about
printing specifications. 'vVe also raised a question about the '\vhite linen
window env." because the saInple was not linen but a regular C0l11l1l0dity
env. which would be treluendously cheaper than the specifications indicated.
She said she thought this \vas \vrong and she would check it out and let 111e
know. We even briefly mentioned that this would be sOlnething all the
bidders should be Illade aware of if it truly was inaccurate. She said she
would get me the samples and would get answers to the questions I had w
~ ~() h asked and we had raised.
vV - , A Tradition of lv10king Quality Impressions. . . Since 1962
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